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sk:n Clinics and The Harley Medical Group are two of the UK’s leading providers of advanced skincare, dermatology, and cosmetic treatments. Together, we deliver clinically proven treatments, exceptional safety standards, and outstanding patient care across our nationwide clinic network. We are expanding our leadership team in London and are seeking a dynamic, commercially driven Clinic Manager to oversee day‑to‑day operations, drive performance, and lead a high‑performing clinical and front-of-house team. As Clinic Manager, you will be responsible for ensuring the smooth, safe, and successful running of the clinic. You will lead by example, maintain outstanding customer service standards, and drive revenue growth while ensuring full compliance with clinical governance, CQC, and internal protocols. We are seeking an experienced Clinic Manager to manage our Edgbaston clinic which provides both Aesthetic & Optical services, including post-operative consultations, comprehensive eye examinations, injectable aesthetic treatments and cosmetic post-op consultations. You will be required to work a rota that includes weekends. Reporting to the Divisional director, you will play a key role in ensuring your clinic achieves financial performance by: • Leading, motivating and managing a high performing team., • Delivering industry leading customer service., • Making our vision and values live and breathe., • Effective team rostering, ensuring we have the right people in the right place at the right time., • P&L management, taking every opportunity to minimize costs and maximise revenue. As a Clinic Manager working for Optical Express you will receive structured training and on-going support to achieve success through the development of your team, world class service, exacting standards and financial rigor. As well as genuine opportunities for personal development, we also offer a generous basic salary, industry leading bonuses, a pension, 29 days holiday (inc. bank holidays) and substantial staff discounts. Finally, it’s an opportunity to join the UK’s market leader within the rapidly expanding Aesthetic, Cosmetic and Optical industries. You too could be changing lives by helping people to achieve greater self-confidence through better skin and eye health. What will we look for in you? • Ideally you’ll have a minimum of three years Management experience gained within either the Optical, Private Health, Beauty / Spa, Hospitality, Retail or Service sectors., • Experience of working within a target driven and fast paced environment., • Proven people management skills, capable of building and leading high performing teams., • Excellent organizational and communication skills, • Experience of P&L Accounts or budgetary management to control costs., • A positive ‘can do’ attitude., • Drive, determination and ability to overcome ambiguity and the daily challenges of ‘management’., • A good understanding of statutory policies such as HR and Health and Safety. Experience of CQC policies and procedures is a distinct advantage. Optical Express is an equal opportunities employer.

Dermatologist Birmingham Full or Part time The Harley Medical Group and sk:n clinics are now part of the same Group that owns Optical Express and ACES, two of the leading ophthalmology providers, dedicated to giving both private and NHS patients world class levels of service and clinical care. We are seeking a qualified and experienced Dermatologist with a passion for aesthetic medicine. The ideal candidate will have a strong background in clinical dermatology and a keen interest in cosmetic procedures, offering patients both medical and aesthetic skin solutions. Key Responsibilities: • Conduct comprehensive skin assessments and consultations., • Diagnose and treat a variety of skin conditions (e.g., acne, rosacea, pigmentation)., • Perform minor ops and non-surgical aesthetic procedures such as:, • Botox and dermal fillers, • Chemical peels, • Laser treatments (e.g., hair removal, skin resurfacing), • Microneedling and PRP therapy, • Develop and manage personalised treatment plans., • Prescribe skincare products and educate patients on skin health., • Maintain accurate patient records and follow-up care., • Stay updated with the latest advancements in dermatology and aesthetic medicine., • GMC-registered Dermatologist with a valid UK medical license., • Proven experience in both clinical and aesthetic dermatology., • Certification in aesthetic procedures (e.g., Botox, fillers) preferred., • Excellent communication and interpersonal skills., • Industry leading salary and performance-based incentives., • Access to state-of-the-art equipment and premium skincare brands., • Ongoing training and professional development., • Supportive and collaborative team environment.

Job Title: Aesthetic Therapist / Skin Professional / Aesthetic Practitioner Location: Sutton Coldfield (on the border of Birmingham) Salary: From £13-£17 per hour - higher salary available for more skilled practitioners Commission: Achievable & excellent commission structure, incentives, and bonuses Job Type: Full Time / Part Time Shifts: Must be available to work Saturday or Sundays or both Saturday & Sunday or alternative (flexible for the right candidate), 8-hour shifts, minimum of 3 days JOB DESCRIPTION Aesthetic Search has an exciting opportunity for an Aesthetic Practitioner / Skincare Professional / Therapist to join the team at a thriving skin clinic in Sutton Coldfield (on the border of Birmingham). You will be inheriting an established client base for treatments and continue to manage client’s skincare journey if desired. They rank number one in the region for Obagi Medical and are among the top three in skincare sales for IIAA. These awards alongside 876+ Google Reviews rated at 4.9 stars are a credit to their staff, and they achieve this by constantly investing in their careers and wellbeing, with regular ongoing training and support. If you would like the support to become the best you can and would like to join an award-winning team at the top of their game then please apply. The clinic is a small independent business which means there are lots of opportunities for progression and further responsibilities in learning the running of the business day to day etc (if desired). Aesthetic Search is seeking a like-minded, caring professional candidate to fit in with their intimate team, with a natural drive and passion for all skin related topics. They have an amazing monthly commission package so there is no ceiling to what you can earn! The clinic starts their customers journeys with our new Observ 520x skin analysis to support clients through their skin transformations step by step, this creates the best job satisfaction you could wish for. ESSENTIAL REQUIREMENTS: You will need to be able to demonstrate a proven track record in a similar role and have: • Worked in a clinic: 12 months (required), • NVQ Level 3 (required), • NVQ Level 4 / 5 (required), • Experience working with lasers, micro needling etc, • Passionate about skin and offer a 5-star client experience!, • Have an obsession in skincare & ongoing training, • Professional & positive attitude DESIRABLE BUT NOT ESSENTIAL AS FULL TRAINING IS PROVIDED: • HydraFacial, • Morpheus8, • Radio Frequency, • Micro Needling, • Exosome Microneedling, • HIFU, • Visia/Observ Skin Analysis, • Soprano Ice Titanuim Laser hair removal, • Harmony XL Pro, • Lipofirm Pro – body contouring, • Obagi Medical & Environ Skin care, • Peels, • Fractional Laser Resurfacing, • Knowledge of vitamin A/Retinols, Hydroquinone, Tretinoin ROLE & RESPONSIBILITIES: • Deliver 5-star customer services and fulfil all client requests to ensure their comfort, satisfaction & safety, • Perform Observ Skin Analysis and help with social media enquiries when required, • Advise clients on suitable treatments and products offered within the clinic, • Ability to up-sell by introducing clients to additional and advanced treatments, • Have a good knowledge and interest about skin and skincare, • Handle cash & take card payments, • Ability to achieve sales targets for services and retail, • Embrace change and have a natural interest in continual professional development, refresher training and new equipment in the industry BENEFITS: • Company pension, • Employee discount, • Flexitime, • Free on-site parking, • Store discount This is your chance to join a top-tier, award-winning independent clinic with a great team . If you're driven, compassionate about skin, and ready to take your career to the next level, we’d love to hear from you. Follow Aesthetic Search on LinkedIn to stay updated on all our latest roles.

Full-Time · Office Based Do you love skincare and building genuine connections online? Want to represent a premium skincare brand, work flexibly, and help build meaningful relationships with customers and dermatologists — all while contributing your creative ideas? We’re looking for a Customer Experience Manager who can elevate every touchpoint our customers, creators, and professional partners have with us. What You’ll Do • Customer Outreach: Manage customer inquiries via email and chat, ensuring every interaction feels personal, helpful, and aligned with our brand’s tone. This role may eventually require phone-based customer support using Gorgias., • Customer Experience: Collect feedback and insights from customers and partners to help shape product development and brand strategy., • Clinical Study Assistance: Source participants for consumer and clinical studies., • Dermatologist and Professional Outreach: Conduct outreach to dermatologists and skincare professionals to explore partnership and collaboration opportunities., • Creator and Community Coordination: Identify and reach out to creators for reviews, testimonials, and UGC. Plus, providing skincare guidance and product recommendations based on customer concerns. What We’re Looking For • Natural relationship builder, confident speaking with customers, creators, participants, and professionals., • Strong organisational skills with the ability to manage multiple workflows at once., • Experience in customer support, outreach, community roles, or creator coordination (any combination works)., • Comfortable using new tools and platforms (training provided) and helping refine processes as we scale., • Proactive, resourceful, solutions-oriented, and able to work autonomously., • A genuine interest in skincare and willingness to learn our products, ingredients, routines, and brand philosophy., • Proven experience managing a team of three or more people. What’s In It For You • A high-impact role at a growing dermatologist-developed skincare brand., • Real ownership across customer experience, outreach, and community-building., • Direct collaboration with founders and involvement in shaping processes as the brand scales., • Training across all tools and platforms you’ll use., • Exposure to multiple areas of the business, including CX, partnerships, creators, and clinical studies., • A supportive, fast-paced environment., • Competitive compensation with room to grow., • Annual Salary: £30k-£35k (Depending On Experience) Experience with Shopify, Gorgias, or similar CX tools is a strong advantage. Please mention this clearly in your application if it applies to you (attached in your CV).

Dual Brand Clinic Manager Location - Edgbaston, Birmingham Hours - 40 hrs per week, Full Time Salary - £40-45,000 plus bonus dependant on experience sk:n Clinics and The Harley Medical Group are two of the UK’s leading providers of advanced skincare, dermatology, and cosmetic treatments. Together, we deliver clinically proven treatments, exceptional safety standards, and outstanding patient care across our nationwide clinic network. We are expanding our leadership team in London and are seeking a dynamic, commercially driven Clinic Manager to oversee day‑to‑day operations, drive performance, and lead a high‑performing clinical and front-of-house team. As Clinic Manager, you will be responsible for ensuring the smooth, safe, and successful running of the clinic. You will lead by example, maintain outstanding customer service standards, and drive revenue growth while ensuring full compliance with clinical governance, CQC, and internal protocols. We are seeking an experienced Clinic Manager to manage our Edgbaston clinic which provides both Aesthetic & Optical services, including post-operative consultations, comprehensive eye examinations, injectable aesthetic treatments and cosmetic post-op consultations. You will be required to work a rota that includes weekends. Reporting to the Divisional director, you will play a key role in ensuring your clinic achieves financial performance by: • Leading, motivating and managing a high performing team., • Delivering industry leading customer service., • Making our vision and values live and breathe., • Effective team rostering, ensuring we have the right people in the right place at the right time., • P&L management, taking every opportunity to minimize costs and maximise revenue. As a Clinic Manager working for Optical Express you will receive structured training and on-going support to achieve success through the development of your team, world class service, exacting standards and financial rigor. As well as genuine opportunities for personal development, we also offer a generous basic salary, industry leading bonuses, a pension, 29 days holiday (inc. bank holidays) and substantial staff discounts. Finally, it’s an opportunity to join the UK’s market leader within the rapidly expanding Aesthetic, Cosmetic and Optical industries. You too could be changing lives by helping people to achieve greater self-confidence through better skin and eye health. What will we look for in you? • Ideally you’ll have a minimum of three years Management experience gained within either the Optical, Private Health, Beauty / Spa, Hospitality, Retail or Service sectors., • Experience of working within a target driven and fast paced environment., • Proven people management skills, capable of building and leading high performing teams., • Excellent organizational and communication skills, • Experience of P&L Accounts or budgetary management to control costs., • A positive ‘can do’ attitude., • Drive, determination and ability to overcome ambiguity and the daily challenges of ‘management’., • A good understanding of statutory policies such as HR and Health and Safety. Experience of CQC policies and procedures is a distinct advantage. Optical Express is an equal opportunities employer.

Clinic Manager Location: Edgbaston, Birmingham Salary: Competitive + performance bonus sk:n Clinics and The Harley Medical Group are two of the UK’s leading providers of advanced skincare, dermatology, and cosmetic treatments. Together, we deliver clinically proven treatments, exceptional safety standards, and outstanding patient care across our nationwide clinic network. We are expanding our leadership team in our high performing Edgbaston clinic and are seeking a dynamic, commercially driven Clinic Manager to oversee day‑to‑day operations, drive performance, and lead a high‑performing clinical and front-of-house team. As Clinic Manager, you will be responsible for ensuring the smooth, safe, and successful running of the clinic. You will lead by example, maintain outstanding customer service standards, and drive revenue growth while ensuring full compliance with clinical governance, CQC, and internal protocols. Key Responsibilities • Lead, mentor, and develop a multidisciplinary team including practitioners, nurses, and consultants, • Oversee daily operations to ensure an exceptional patient experience, • Achieve and exceed financial targets through effective KPI management, • Maintain the highest standards of governance, safety, and regulatory compliance, • Manage clinic rota planning, stock levels, and operational efficiency, • Support recruitment, onboarding, and staff development strategies, • Deliver monthly performance reports and contribute to regional business goals, • Foster a culture of professionalism, accountability, and continuous improvement Essential Skills & Experience • Proven leadership experience in a clinical, healthcare, or aesthetic setting, • Strong commercial awareness with a track record of meeting KPIs, • Excellent communication and people‑management skills, • Customer‑focused mindset with the ability to deliver a luxury patient experience, • Strong organisational and problem-solving skills, • Competitive salary + annual performance bonus, • Discounted aesthetic treatments, • Group discounts on procedures and products, • Career progression within two of the UK’s most recognised aesthetics brands, • Supportive, collaborative, and innovative working environment

SPA MANAGER Permanent | Birmingham OTE £39,000 Are you passionate about wellness and exceptional customer service? Do you thrive on leading teams to deliver outstanding guest experiences? Our client is a group of nationwide state-of-the-art health clubs with luxurious spas. On the lookout for an experienced and motivated Spa Manager to join their team. Your Perks: • Complimentary lunch or breakfast, • Flexible working schedule, • 28 days annual leave, increasing with length of service, • Free gym membership, • Complimentary gym membership for a nominated person (after 2 years' service), • Discounted spa treatments - 30%, • Discounted spa retail - 20% on premium skincare products, • Discounted food and beverages - 50% café/bar discount, • Career and personal development training, • Mental health, wellbeing and EAP services, • Length of service awards, • Staff awards and performance bonuses, • Oversee the daily operation of the spa, ensuring a seamless, luxurious and relaxing experience for all guests, • Lead, motivate and manage a team of qualified therapists and support staff, • Develop and implement strategies to maximise spa revenue and enhance client satisfaction, • Deliver a range of spa treatments when required, including massages, facials, manicures and pedicures, tailored to individual guest needs, • Maintain the highest standards of cleanliness, safety and customer service, • Manage budgets, inventory and staff scheduling to ensure efficient operations, • NVQ Level 2 & 3 Beauty Therapy qualification (or equivalent), • KPI-driven with a strong focus on results, • Dynamic interpersonal skills with a customer-centric approach, • Excellent written and verbal communication skills, confident engaging with clients in person, by phone and via email, • Proven experience delivering exceptional customer service, • Ability to manage multiple priorities with flexibility and initiative, • Strong decision-making and problem-solving skills, • Previous experience managing a team with a passion for people development, • Ability to build rapport, trust and credibility This organisation is a recognised leader in the health and wellness industry, committed to excellence, innovation and premium guest experiences. Their luxurious spas provide a tranquil escape for members and guests, while offering rewarding and progressive career opportunities for employees. As a Spa Manager, you will play a key role in shaping unforgettable spa journeys and leading a passionate team in a high-end environment. Ready to take the next step in your career? Apply now and become part of a team where wellness, luxury and people come first.

Counter Manager | Beauty Retail | Manchester | Up to £34,000 + Commission Zachary Daniels Recruitment are excited to be partnered with one of the UK's fastest growing beauty brands, now seeking a Counter Manager to join their team in Manchester. Our client is passionate about giving customers the tools to be their best everyday, and building long lasting connections. We are looking for passionate and customer service focused individuals for this team! Benefits include: • Salary up to £34,000, • Commission structure, • Generous product discounts, • Friends & Family discounts Counter Manager duties include: • Leading a team of make up artists by example, • Driving company targets and expectations including KPI's, • Manage daily, monthly and quarterly running of your counter - through business plans, • Motivate and drive team to achieve sales targets, • Staying up to date with the latest make-up and skincare trends, • Experience leading a team within a beauty retail environment, • Personable and customer focused, a real people person!, • Passionate about the beauty industry and trends, • Adaptable in a fast paced, ever changing sometimes high pressured environment, • Positive 'can do' attitude Counter Manager | Beauty Retail | Manchester | Up to £34,000 + Commission BH35127 JBRP1_UKTJ

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