Client Coordinator / Luxury Laser Clinic Group
16 days ago
City of Westminster
Daytime Healthcare are working with a Luxury International Facial Skin Clinic in Soho who are looking for a Clinic Coordinator to join their friendly team! occasionally you may cover other clinics in London, but you will be mainly based in Soho. You should have a Background in beauty retail, aesthetics, or wellness clinic environments to be considered. As a Clinic Coordinator you will: • Serve as the initial point of contact of the compay, playing a pivotal role in client interactions and ensuring exceptional customer service., • Coordinate front-desk activities, managing appointments, and maintaining a welcoming reception area., • Conduct post-treatment follow-ups with new clients to record feedback and schedule their next appointment., • Communicate improvements to the Clinic Manager., • Promote and upsell new services and products., • Introduce promotions, offers, and packages and actively sell packages, memberships, gift vouchers, and retail products., • Focus on meeting and exceeding sales targets., • Support clinic success by improving efficiency and accuracy in all processes and procedures., • Assist Clinic Manager with orientation, training, coaching, and developing new staff members. Skills and Knowledge: • Excellent communication and interpersonal skills., • Strong client interfacing skills., • Organizational and time management proficiency., • Initiative, independent judgment, decision-making, and problem-solving ability., • Proficient in Microsoft Office systems., • Ability to build rapport with clients in person and over the phone., • Comprehension and inference skills from written material., • A genuine passion for beauty, skincare, facial aesthetics, and a background in sales/customer service, preferably in the beauty industry. Ideal Candidate: • Presentable and professional., • Ability to work under pressure and adhere to tight deadlines., • Proactive, positive, enthusiastic, self-motivated, and flexible., • Creative thinking ability., • Team-oriented with the initiative to work independently., • Service-oriented and customer-focused. Additional commission earnings to be earned on memberships and product sales! Schedule: • Full-time - 5 days per week. You must be be flexible to work weekends. Apply today to secure a interview