Sla jobs in Bradford

About the job Mastek is a global Turnkey Digital Engineering & Cloud Transformation specialist delivering innovative solutions and business outcomes for its clients for more than 41+ years. With more than 5000 employees across 40+ countries, we empower businesses across industries such as Healt...

Meet with freight and transport providers on a quarterly basis to ensure SLA's are met Monitor and maintain up to date rates Checking and approving freight invoices. Manage Logistics channel ...

Deliver professional and efficient customer service while performing to agreed Service Level Agreement (SLA) and Key Performance Indicator (KPI) targets * Communicate clearly and effectively both ...

Prepare and send e-move in packs for new residents including inventory, EPC and current 'How to Rent' guide within move in SLA's * Ensure move out trackers are 100% accurate and mirror CRM system

Work to set deadlines, KPI's and SLA's ensuring any escalations are raised timely * Demonstrate a high level of service delivery; do what is necessary to ensure customer satisfaction; deal with ...

Experience of working on incidents, solving critical issues, adhering to SLA management. * Proficiency in Java 11+, Spring Boot framework. * In-depth knowledge of AdvanceSQL, Micro services ...

Drive KPI & SLA performance across the operation, taking corrective action where required * Work cross functionally with internal stakeholders to improve all touch-points across the customer journey ...

Experience managing multiple varying SLA's / contractual requirements Job Offer The role of Dispatch & Planning Manager will join a national market leader at their offices in Halifax The position ...

In addition, the SPM oversees the execution of the Clients Service Management governance including monitoring and reporting on the Service Level Agreements (SLA's), Operating Level Agreements (OLA ...

Maintain files in compliance with SLA's and regulatory requirements. * Handle tasks such as preparing and issuing contract papers, analyzing search results, liaising with Help to Buy and mortgage ...

Liaising with senior partners to report on SLA's and other issues * Reporting to the Operations Manager with ad hoc project * Manage the smooth running of the business support team daily ensuring all ...

Support - Provide technical support to ERP systems customers. - Incident and problem management - Proactive monitoring and health checks - Adhere to incident management controls, tools and SLA ...

Meet with freight and transport providers on a quarterly basis to ensure SLA's are met and review/resolve any operational issues and any market changes * Monitor and maintain up to date rates in D365 ...

Deliver professional and efficient customer service while performing to agreed Service Level Agreement (SLA) and Key Performance Indicator (KPI) targets. * Communicate clearly and effectively both ...

Maintaining the inbox(s) and ensuring they are within SLA * Assisting and working on tender preparation documents * Contract validation of new and existing contracts * Working with and maintaining CR ...

Worked to targets within a regulated, measurable framework and achieved SLA's Risk aware in handling customer information. Able to recognise potential risk and seek advice when required * Evidence of ...

Defining SLA's. * Process Changes and Delivery. * Excellent communications. * Quality and concise documentation. * Presentation Skills. * Excellent time management and organizational skills

Ensure all SLA's are met. * Book and despatch customer orders. * Obtain proof of deliveries and collate them with invoices. * Scan and file all sales orders. * Maintain a clean, safe, and tidy area ...

Ensure all SLA's are met. * Book and despatch customer orders. * Obtain proof of deliveries and collate them with invoices. * Scan and file all sales orders. * Maintain a clean, safe, and tidy area ...

Managing and monitoring a high volume of incoming calls and email queries whilst responding to these within set time frames and SLA's * Build strong relationships with both new and existing customers ...

Managing and monitoring a high volume of incoming calls and email queries whilst responding to these within set time frames and SLA's * Build strong relationships with both new and existing customers ...

The role is responsible for ensuring that tight timescales and sometimes conflicting priorities for jobs are managed and booked within SLA's. This role will offer the hybrid working approach, where ...

Attending client meetings (face-to-face or virtually) to discuss job profiles & SLA's.* Negotiating fees & rates with clients to ensure you maximise your commercial output.* Writing engaging job ...

Support - Provide technical support to ERP systems customers. - Incident and problem management - Proactive monitoring and health checks - Adhere to incident management controls, tools and SLA ...