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Be comfortable with the accurate processing of a high volume of information to meet deadlines (SLA timeframes and KPI's), * Already be an excellent communicator, able to work with internal and ...

... SLA and KPI disciplines. - Experience in risk management and health and safety. - Knowledge of relevant legislation and industry guidelines. - Experience in the use of databases and report generation ...

Working with customers and internal departments to resolve issues to agreed SLA's. * Delivery of Invoices and Statements. * Reconciliation of accounts to understand debt position. * Processing debit ...

Build and maintain a relationship with Third Party IT functions and service providers to ensure quality and cost effectiveness of systems to limit down time and hold those accountable for SLA's and ...

Maintain and govern Breach Register, ensuring Breaches are reported and remediated to a high standard and within the agreed SLA's. * Oversee and input into Complaint Management service. * Analyse ...

Complete pension calculations and manage correspondence for members, ensuring timely completion within SLA. . High Earners & Legislative Controls: Manage calculations for high earners, ensuring ...