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Resident Engagement Coordinator Agile Hybrid Homeworking (office base Norwich) Full time 37 hours a week Monday Thursday 9.00am 5.30pm Friday 9.00am-5.00pm) Starting Salary at 31305 per annum with future progression opportunities to 33302. Fixed Term Maternity Cover (12 months) About the Role Are you passionate about empowering people and building stronger communities At Broadland Housing Association youll play a vital role in ensuring our residents voices are heard and acted upon. Join a team that values your ideas supports your growth and celebrates your achievements. Youll be at the heart of our Communications and Resident Engagement Team delivering our tenant engagement plan and driving improvements in how we engage with residents. Your responsibilities will include: • Delivering and monitoring tenant engagement activities and their impact, • Supporting colleagues to champion resident involvement, • Providing clear performance information on engagement, • Using social media and other channels to connect with residents, • Challenging and driving improvements in engagement with evidence of impact About You Youll have experience in event or project management with a track record of successful resident or community engagement. Youre detail-oriented analytical and a confident communicatorboth written and verbal. Proficiency in Microsoft Office essential. A driving licence and access to your own vehicle is required as travel throughout Norfolk will be part of the role. We welcome applications from candidates who share our values and are committed to making a difference. Why Join Us • Purposeful Work: Shape the way we connect with residents and deliver engagement activities that inspire positive change., • Hybrid Flexibility: Enjoy a healthy work-life balance with our agile hybrid working modeltypically 60% home 40% office., • Award-Winning Culture: Were proud to be one of the top 25 housing organisations to work for in the UK and feature in the top 50 companies in the East of England., • Inclusive & Supportive: As a Disability Confident and Mindful Employer were committed to equality diversity and staff wellbeing., • Development Opportunities: Access ongoing training personal development and clear progression pathways., • Brilliant Benefits:, • Enhanced annual leave (including your birthday off!), • Generous contributory pension scheme, • Health cash plan and wellness perks, • Utilities allowance for home working, • Volunteering and personal days