Damage & Loss Coordinator
26 days ago
Bristol
Damage & Loss Coordinator Location: Pioneer House, Pioneer Park, Whitby Road, Bristol Hours: 37.5 hours per week, Monday to Friday Fixed Term Contract- Mat Cover 12 months About Speedy Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services everything for every job. We are seeking a detail-oriented and professional Damage & Loss Coordinator to join our specialist team in Bristol. In this role, you will work closely with workshops, depots and customers to ensure all damage and loss charges are applied accurately, fairly and in a timely manner. About the role Reporting to the Damage & Loss Manager, you will be responsible for managing customer damage and loss claims from initial notification through to resolution. This includes investigating claims, liaising with internal and external stakeholders, negotiating settlements and ensuring accurate billing outcomes. You will play a key role in maintaining strong customer relationships while supporting efficient and consistent claims handling across the business. Key responsibilities * Manage new customer damage and loss claims from initial receipt through to resolution * Maintain and update existing claims, working proactively to achi...