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Front Office Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Are you passionate about exceptional guest service and ready to lead a team that creates unforgettable first impressions? Were looking for a confident, people-focused Front Desk Manager to lead our Front Office team the friendly faces who meet, greet, and shape the memories our guests take home. If you thrive on motivating others, anticipating guest needs, and consistently going the extra mile, this could be the perfect role for you. Job Summary As Front Desk Manager, you will be responsible for the daily operation of the Front Desk and the leadership of the Front Office team. Youll work hands-on with associates to ensure smooth guest arrivals and departures, delivering consistently high service standards while maximising guest satisfaction, team engagement, and departmental financial performance. Key Responsibilities Deliver outstanding guest service and resolve complaints professionally and effectively Maximise room revenue through upselling and strategic initiatives Ensure full compliance with Marriott brand standards and audit requirements Lead, coach, and develop the Front Office team through regular reviews and training Oversee daily Front Desk operations, including rotas, reporting, and guest facility bookings Promote safety, compliance, and strong cross-department communication Use hotel systems (Opera, GXP, MARSHA) to monitor performance and guest satisfaction Qualifications & Skills Diploma or equivalent qualification Minimum 3 years experience in a hotel Front Office leadership role Strong working knowledge of Marriott systems Excellent leadership, communication, and customer service skills Highly organised, proactive, and professional What is ARC? We are guided by our values: We embrace diversity We develop our people We care for our visitors We think about our impact We are proud of our sport Work Perks As part of the ARC family, youll enjoy: Annual passes to attend any of our 21 venues Discounted food and ARC days out Discounted hotel stays Cycle to Work scheme Study assistance schemes Holiday allowance increasing with service, up to 28 days Company life assurance scheme Discretionary group annual bonus scheme Internal development programmes to support your career progression At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions. We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society. TPBN1_UKTJ

A prestigious academic institution in Greater London is seeking a passionate candidate for a PhD Studentship & Graduate Teaching Assistant position.This role involves pursuing a full-time PhD in computing or mathematical sciences while assisting academic staff part-time.The ideal candidate should ha

This role will work closely with the Sports Team, supporting professional athletes, sports professionals and related businesses with their tax affairs, while also contributing to the wider Media Group portfolio. Business Solutions is one of the most active and fast-moving departments in the firm - a

Birkbeck, University of London, is seeking a part-time IT & AV Support Specialist to join the Information Services team providing a high‑quality, responsive support service to all University staff and students.FTE actual; FTE £34,827 to £38,981 per year).Grade 5 on the College's London Pay Scale

Manage senior-level relationships with C-suite and commercial leaders across the global sports business landscape. This executive will own a $2M–$3M+ annual book of business, drive net-new revenue, and expand our global footprint by developing partnerships with leading brands, agencies, technology

A prominent educational institution in Greater London is seeking a Head of Student Support & Wellbeing to lead and enhance services that support student wellbeing and inclusivity.The role involves strategic direction on mental health, overseeing budgets, and ensuring a supportive environment for stu

Business Solutions is one of the most active and fast-moving departments in the firm - a genuine “one-stop shop” for SMEs, owner-managed businesses and individuals. We work with bestselling authors, award-winning journalists, broadcasters, creatives, and influential media personalities - helping

A leading UK university is seeking a Head of Student Success to enhance student engagement and retention.This permanent, full-time role requires strong leadership, understanding of higher education trends, and the ability to implement successful initiatives.The successful candidate will manage the S

Promote the business in specific markets. Business Development and Sales.

Business Unit: School of Computing and Mathematical Sciences.

Business Development Executive. Promote and support the listing of sport-focused product ranges and new SKUs. Highly motivated individual with a strong interest in fitness, sport, or climbing.

An esteemed academic institution in Greater London is inviting applications for a part-time Associate Lecturer for Summer 2026.The role involves delivering teaching on Environmental and Climate Law, with an hourly wage of £69.Ideal candidates will possess a strong knowledge of relevant law and a te

Joining Birkbecks Business School, you would teach on the following module:.

Birkbeck, University of London, is seeking a new Head of Student Success to lead its work to improve student engagement, retention and attainment across its diverse student body.As a member of the Education and Student Experience Directorate’s senior team, you will manage and develop Birkbeck’s

Business Unit: Education and Student Experience.

Business Unit: Birkbeck Law School.

A leading university in Greater London is seeking a part-time IT & AV Support Specialist to provide responsive support services to staff and students.Responsibilities include front-line support for computers and AV equipment, with a strong emphasis on second-line support and user collaboration.The i