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PART TIME AND FULL TIME POSITION AVAILABLE About Us Alaia Aesthetics is one of the UK’s leading medical aesthetics clinics, recognised for post-operative care, lymphatic drainage, and advanced body sculpting treatments. Led by an award-winning nurse and mentor, we combine medical expertise with luxury service. We are now seeking an Aesthetic Therapist / Medical Aesthetician to join our team. This role is perfect for ambitious individuals eager to learn, take on new challenges, and expand their expertise in a supportive, professional environment. Ongoing in-house training is provided, and we also encourage staff to bring their own skills to our growing clinic. Treatments We Offer • Lymphatic drainage and post-operative surgical massage & care, • Seroma and drain management, • Wood therapy, • Electrolysis body sculpting 1. Deliver high-quality treatments with a focus on patient safety, comfort, and results., 2. Provide excellent standards of customer care and client education., 3. Document accurate treatment notes, consent forms, and aftercare protocols., 4. Monitor and anticipate stock requirements, consumables, and equipment needs., 5. Work closely with nurses to deliver integrated aesthetic services., 6. Capture professional treatment content (before/after photos, videos) for social media using clinic devices., 7. Maintain confidentiality and uphold clinic presentation standards. Essential Requirements • NVQ Level 2 (minimum) in Beauty Therapy, • Minimum 2 years’ hands-on experience in a clinic, spa, or aesthetics setting, • Knowledge of health, safety, and confidentiality protocols, • Ability to work independently and as part of a team, • Strong communication and client-care skills, • Qualifications in massage therapies (deep tissue, Swedish, sports massage, reflexology), • Additional beauty therapy qualifications (facials, advanced skin treatments, nail/eye treatments), • Experience with energy-based devices (laser, radiofrequency, cavitation), • Experience with laser hair removal treatments, • Knowledge of hyperbaric oxygen chamber operation or therapy delivery, • Confident, professional, and friendly with excellent interpersonal skills, • Flexible with working hours, including evenings and weekends (core hours: 10am–7pm; occasional early/late shifts), • Able to work effectively in a busy clinic environment, • Starting rate: £14 per hour (self-employed basis), • Commission opportunities on services and product sales, • Free or discounted aesthetic treatments and products, • Flexible working hours, • Ongoing training and development opportunities, • Supportive and ambitious team culture Message for more information
Sales Management Knowing the Key Performance Indicators (KPI’s) for Retail related to the store (including previous years’ figures): Sales according to Budget, Average Receipt Price, Conversion Rate, UPT. Customer Service Guaranteeing the customer satisfaction standards set by Retail Management and assessed via the Mystery Shopper. Applying Camper’s Customer Services policies: Following the steps of the Sales Cycle. Applying specific SELL FOR SUCCESS training. Knowing how to transmit product benefits and care tips to the customer. Applying Camper’s guarantees in the event of returns and exchanges, ensuring complete customer satisfaction. Encouraging customer loyalty. Developing and maintaining commercial relations with customers with the aim of reinforcing the brand’s image and prestige. Operations and Procedures Store Operations: Opening and closing the Store. Managing using the SAP program: product registration and reception, product returns, orders and transfers between stores, stocktaking, faulty goods, CLUB CAMPER. Correctly controlling and managing the cash register. Handling the POS-terminal. Ensuring the organisation of the storeroom: Managing and ensuring effective and successful stocktaking procedures. Keeping the storeroom in correct working order and tidy. Placing the products on the shelves. Image: Implementing Marketing and Visual Merchandising policies and strategies. Complying with the Uniform Policy established by the Company. Keeping the store area clean and tidy. Job Description 2 Keeping the staff room clean and tidy. Immediately informing of any maintenance incidents. Business Knowledge: Knowing the commercial and brand trends of the Company and its competitors in the sector. Knowing the Camper collection (lines, concepts, models, materials, soles, technical footwear vocabulary). Knowing Camper’s Customer Services policy. Knowing the Marketing and Visual Merchandising policies and strategies. Knowing the SAP tool and its application.
DAY TIME SHIFTS • Greeting customers as they settle down at the restaurant tables and introducing them to the menus, • Taking the customers’ orders and delivering them to the kitchen staff for preparation, • Confirming that the food items match the orders and delivering them at the tables, • Inquiring if the customers are satisfied, giving bills and processing payments, • Operating the drink fountain and coffee station, • Good knowledge of cocktails
We're Looking for a Head Waiter/Waitress to Join Our Team One Ashbourne is an upscale fine dining establishment dedicated to providing exceptional culinary experiences. We are currently seeking a passionate and professional Head Waiter/Waitress to lead our service team and ensure every guest has an unforgettable dining experience. Responsibilities: Lead and train our front-of-house staff to deliver impeccable service. Manage floor operations during service, ensuring smooth and efficient flow. Provide exceptional guest service, handling special requests and resolving any issues. Work closely with the kitchen team to maintain seamless communication. Monitor and maintain high standards of cleanliness and presentation. Qualifications: Proven experience as a Head Waiter/Waitress or in a similar leadership role in a fine dining environment. Extensive knowledge of food and wine. Excellent communication, interpersonal, and leadership skills. Ability to work under pressure in a fast-paced environment. A true passion for hospitality and a commitment to excellence. If you are a dedicated professional who takes pride in creating memorable dining moments, we would love to hear from you.
About Fleurie Nestled in the heart of Bermondsey Street, Fleurie is an intimate French-style brasserie renowned for its exceptional wine selection and expertly crafted cocktails. Our culinary philosophy centers on delivering fresh, seasonal cuisine through our quick lunch service and elegant sharing plates for evening dining. With an atmosphere that balances sophistication with warmth, our dedicated team serves up to 45 guests in our beautifully appointed dining room, creating memorable experiences through attentive, personalised service. The Opportunity We're seeking a passionate and experienced sous chef to join our close-knit culinary team. This role is perfect for someone who thrives in French cuisine and excels in a fast-paced, collaborative kitchen environment. You'll play a crucial role in maintaining our high culinary standards while contributing to menu development and kitchen operations alongside our chefs and kitchen porters. Key Responsibilities Food Preparation & Service • Execute menu items to Fleurie's exact standards, ensuring consistency in taste, presentation, and timing, • Collaborate with the chefs on seasonal menu development and daily specials, • Maintain mise en place and ensure smooth service during busy periods, • Kitchen Management, • Uphold exceptional cleanliness and organisation throughout all kitchen areas, • Follow and support enforcing strict adherence to food safety, hygiene, and HACCP protocols, • Support kitchen workflow optimisation and efficiency improvements Team Development • Mentor and train new kitchen staff on preparation techniques and safety procedures, • Foster a positive, collaborative kitchen culture that supports team growth Essential Requirements Experience & Skills • Minimum 5 years of professional chef experience, • Previous experience in French cuisine preferred, • Comprehensive knowledge of food safety practices and regulations, • Strong communication skills and ability to work effectively under pressure UK work authorisation required Personal Qualities • Genuine passion for culinary excellence and French gastronomy, • Collaborative mindset with a commitment to supporting team success, • Attention to detail and commitment to consistent quality What We Offer Competitive hourly rate: £17.00-£20.00 (inclusive of expected service charge share) Full-time position with career development opportunities Benefits • Complimentary and discounted meals, • Staff discount on food and beverages across our venues Position Details Job Type: Full-time Location: In-person at Bermondsey Street location Expected Start Date: ASAP
OITA, Japanese Restaurant in Wood Green is looking for a creative and dynamic Bartender to join our team. You will be expected to create and prepare alcohol or non-alcoholic cocktails for bar and restaurant guests, taking orders and serving drinks to the highest standards. Full time and part time position available. The Successful Bartender will: • Have minimum of 2 years of previous experience as Bartender in a busy and fast paced restaurant, • Have the ability to create seasonal cocktails and special requests from customers, • Have creative approach with impeccable attention to detail, • Have the ability to deliver high standards consistently, • Have great communication and organising skills, • Have the ability to closely work with the management team, • Be passionate and enthusiastic about their job Benefits: • Salary: starting from £12.5/h + £2-3/h service charge, • Free staff meals, coffee & tea on shift, • 30% staff discount when spending with family and friends, • 30% discount for stays at Green Rooms hotel, • rewards for exceptional performance You will also benefit from in role support, and we offer career path progression to maximise your potential and pay rise.
Welcome to The Ivy Collection! We embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments. We are searching for a confident Waiter to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands. Benefits & Rewards: • Competitive Industry pay (Hourly + Tronc), • A Management Career Development Program, which includes online and practical assessments., • Extra holiday allowance for length of service, up to 5 extra days after 5 years., • 50% staff discount for you and up to 3 friends when you dine in our restaurants., • Celebrate career anniversaries with a gift voucher to dine in our restaurants., • You can take your Birthday as a day off - Guaranteed!, • Refer and Friend Bonus, • Access to discounts on 100s of retailers, health, entertainment, travel & more, • Guaranteed 20 hours minimum contract About the role: Key elements of being a Waiter involves providing a quick, friendly, and professional service at all times. You are able to confidently share your knowledge and recommendations of the menu to our guests and ensure they have the very best Ivy experience when they visit us. About you: You are positive and responsive to our guest’s needs and exceed expectations when it comes to service delivery. Ideally you would have at least 1+ years' experience in this role demonstrating that you are a team player who delights in being professional and well-mannered with both guests and team members with a passion.
Oita, Japanese Restaurant is recruiting experienced and professional Restaurant Manager for to assists in coordinating all Front of House operations. We currently don’t have a floor manager in place, and the operation needs someone who can step in, take full control, and bring structure, direction, and accountability. We’re looking for a strong leader - someone with a clear vision, strong character, and the ability to set and enforce standards from day one. You must know exactly why you’re joining: to fix, improve, and lead. You will have full support from senior management, but this role requires someone confident, hands-on, and committed to delivering real change. Main Responsibilities: • Identify and improve underperforming areas to elevate the restaurant to the next level as we’re focused on growth, • Oversee and supervise all Front of House operations with a hands-on leadership approach, • Carry out key administrative functions, including basic HR tasks, payroll coordination, and managing delivery platforms, • Lead recruitment, hiring, and onboarding of new team members, • Maintain accurate operational logs and monitor financial performance closely, • Manage stock control, ordering, and supplier coordination, • Ensure the venue consistently meets all health and safety compliance standards, • Respond to guest feedback and complaints promptly and professionally, • Motivate, support, and guide the team to maintain consistently high service standards, • Assist in organising and delivering occasional events held at the venue, such as private parties or celebrations Ideal Candidate Will Have: • At least 2 years' experience in a similar hospitality management role, • One or more references from previous employers, • Strong character with an open mind, clear vision, and business focus - you understand your role is to lead, perform, and drive results, • A hands-on approach with attention to detail and problem-solving abilities, • Strong organisational skills and the ability to handle multiple priorities, • Strict but fair leadership style - respectful, consistent, and confident, • Excellent communicator with the ability to clearly pass on expectations and motivate the team, • Flexibility to work evenings, weekends, and peak periods, • Good working knowledge of Microsoft Office (Word and Excel) What We Offer: • Competitive package: £35,000 salary + £4,800 service charge (48 hours/week) - for the right person who delivers results and drives progress, there’s clear opportunity to grow with us. When the operation thrives, so do you., • Internal growth and promotion opportunities., • A positive and inclusive team culture., • Staff discounts on food and drinks., • Ongoing support and training to grow your career.
Job Overview: We are seeking a highly motivated and experienced Assistant Manager for our vibrant restaurant in Covent Garden, London. This role is ideal for a hands-on leader with a passion for hospitality, strong operational skills, and a commitment to excellence. The position requires availability during weekends and evenings. Key Responsibilities: Lead, motivate, and manage the front-of-house team, ensuring exceptional service standards. Oversee staff recruitment, training, and scheduling, while managing performance and fostering a positive team environment. Ensure smooth service during peak hours, particularly on weekends and evenings, maintaining company policies and standards. Uphold customer service excellence, addressing escalated issues and engaging with guests to ensure satisfaction. Qualifications & Skills: Experience: experience in a high-volume restaurant or hospitality environment. Skills: exceptional customer service Strong leadership and interpersonal abilities. Excellent organizational and multitasking skills. Exceptional customer service skills and attention to detail. Other Requirements: Charismatic & bubbly Must be available to work weekends, evenings, and holidays. A passion for food, drink, and delivering memorable dining experiences. Perks & Benefits: Competitive Salary Meals: Complimentary during shifts. Discount: 50% off the total bill at other restaurants within the company. This is a fantastic opportunity for a dedicated hospitality professional looking to take the next step in their career. If you have the drive, experience, and passion for delivering excellence, we would love to hear from you! Job Types: Full-time, Permanent Benefits: Company pension Discounted or free food Employee discount
LUTON OR SURROUND AREA BASED PREFERRED General Description: Driver responsible for delivering and installing the furniture and accessories on each allocated job to the high standard required with a view to achieving the best effect possible for the customer. Principal Tasks: • Loading the vehicles as directed. In addition to the stock, this includes ensuring that all necessary tools and equipment are taken. The vehicle and the items must be legal, safe and secure. You must complete a daily vehicle checklist., • Where driving, doing so with the care necessary to avoid not only any vehicle accidents but also any damage to the stock carried., • Delivering, installing and assembling furniture as required, taking care to avoid any damage to the stock or any property or any injury to any person. This includes connecting and testing appliances and electricals, hanging pictures, fixing items to walls and any other general installation or handyman work but does not include any tasks that require a qualified plumber, electrician or other such certified tradesman., • You will also be required to fit bulbs, plugging in electrical's, cleaning the properties on completion, removing labels stuck to items (but not disposing of them), cleaning any marks on stock, and any other such small touches required to improve the overall result of the installation,, • Removing all packaging and any old items as required., • Keeping an accurate and comprehensive record of everything that has been installed and, particularly, noting any faults or defects or any missing items on the delivery app (DispatchTrack), • Completing all the allocated tasks on the day or within the time allocated., • Debriefing each installation as required at the earliest practical opportunity. This involves providing full written notes on DispatchTrack, photographs and any other such material., • Routine maintenance of vehicles as required to ensure that they are kept roadworthy, reliable and efficient, reporting any defects that require professional repair to the logistics manager., • Safekeeping and maintenance of equipment, tools, spares, kit or other company property to ensure that it is kept safe and ready for use, reporting any significant shortcomings., • Disposal and recycling of all waste in accordance with environmental procedures., • Furniture assembly or other warehousing work when not required for installation work, or any other general administrative work within the competence of the employee., • Clean driving licence, • Pass eyesight check, • Clean CRB/DBS Check, • 1 year driving Luton or similar size Van, • Good command of English (written + spoken), • Flexibility to work overtime on occasions, • Vitality Health Care, • Pret Coffee Subscription, • Staff events (Cinema, bowling, restaurants etc), • £29K - £31kper year
We are looking for passionate and skilled Chef de Partie to join our dynamic kitchen team. The ideal candidate will have a strong background in culinary arts, a love for innovative cuisine, and the ability to create memorable dishes that reflect our unique Italian-Japanese fusion concept. Assist in the preparation, cooking, and presentation of dishes, ensuring all food meets our high standards of quality and presentation. Contribute to menu development by bringing creative ideas for seasonal dishes and specials. Ensure consistency in food quality and taste by following established recipes and techniques. Supervise and mentor junior kitchen staff, fostering a collaborative and positive team environment. Maintain a clean and organized kitchen, adhering to health and safety regulations and best practices. Monitor stock levels and assist in ordering ingredients to ensure efficiency and reduce waste. Collaborate with front-of-house staff to ensure seamless service and guest satisfaction. Uphold a five-star hygiene rating by following proper sanitation and allergen management protocols. What We Offer: A vibrant and creative work environment focused on unique culinary experiences. Competitive salary and tips. Opportunities for professional development and training in fusion cuisine. Generous employee discounts on meals and beverages. A supportive and inclusive team culture. Requirements: Previous experience as a Chef de Partie or in a similar role within a fusion, fine dining, or upscale restaurant setting. Strong culinary skills with experience in both Italian and Japanese cuisines being a plus. Excellent communication and teamwork abilities, with a passion for producing high-quality food. A positive attitude, strong work ethic, and commitment to continuous learning and improvement. Flexibility to work evenings, weekends, and holidays as needed. We look forward to meeting you soon!
Description: We are seeking an experienced and reliable Field Care Supervisor to join our growing care team. You will play a key role in supporting carers, carrying out risk assessments, and ensuring high standards of care are delivered to our service users. Key Responsibilities: • Complete care plans and risk assessments in service users’ homes, • Support, mentor, and supervise care staff in the field, • Monitor quality of care and compliance with CQC standards, • Respond to client and carer queries promptly and professionally, • Work closely with the office team to ensure smooth service delivery Requirements: • Previous experience in domiciliary care (senior carer or supervisor level), • Good knowledge of CQC regulations and safeguarding, • Strong communication and organisational skills, • Full UK driving licence and access to a car (preferred) What We Offer: • Competitive pay rates, • Flexible working hours, • Ongoing training and career development, • Supportive management team
We have a fantastic opportunity for an enthusiastic and passionate Commis Waiter/Waitress to join our team at Lucky Cat by Gordon Ramsay. Lucky Cat by Gordon Ramsay is an Asian Eating House and late night lounge inspired by Tokyo's 1930s Kissas and Shanghai's drinking dens. Asian inspired small plates, Robata grills, sushi and sashimi are exquisitely crafted in the open kitchen and raw bar. Each dish is designed to be shared socially at the centre of the table. What you do as a Commis Waiter/Waitress: · You pride yourself on having excellent product knowledge and going the extra mile to create memorable guest experiences · You thrive on teamwork and support the management team to guarantee guests always have a fully positive dining experience · You’re keen to use your interpersonal skills, energy, and passion for food to ensure the highest standards and performance targets are constantly achieved What’s in it for you: · Competitive Pay Rate · Wage stream employer-Employees can access up to 50% of wages before payday · Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 · Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment · A fantastic 50% staff discount on food and drink in UK restaurants · 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family · Preferential Room Rates at Gordon Ramsay Restaurants partner hotels · MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy · 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels · Amazing family meals on duty If you have a love for hospitality, a passion for creating memorable guests experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.
The Counter Soho is on a a lookout for experienced Senior Waiters! What you will be doing: Provide exceptional service to guests, ensuring a positive dining experience. Train new waitstaff on service protocols, menu items, and customer interaction techniques. Provide ongoing mentorship and support to junior staff, ensuring consistent service quality Maintain thorough knowledge of the menu, including daily specials, ingredients, and preparation methods. Advise guests on menu choices, accommodate dietary restrictions, and suggest wine pairings or other beverages. Communicate effectively with kitchen staff and management to ensure smooth operation. Coordinate with the front-of-house team to deliver seamless service during peak hours. Provide feedback to management regarding guest experiences, staff performance, and operational issues. Participate in staff meetings and contribute to discussions on service improvements. You have : 2+ years experiences in chef-led restaurant setting Ability to engage with guests in a friendly and professional manner. Strong problem-solving skills to handle customer complaints or issues effectively. Willingness to step in and assist colleagues when needed.
We have an exciting opportunity for an enthusiastic Breakfast Waiter to join our passionate team at The River Restaurant by Gordon Ramsay at the iconic Savoy Hotel. The River Restaurant by Gordon Ramsay is a beautifully classic, yet stylish and relaxed all-day dining restaurant in the heart of The Savoy, London. The River Restaurant showcases the very best shellfish and seafood the UK has to offer. From fresh oysters, ceviche and caviar served at the centre-piece raw bar, to an incredible à la carte menu including butter baked cod, grilled lobster and whole dayboat fish. With panoramic views across the River Thames and Victoria Embankment Gardens, The River Restaurant blends The Savoy’s glorious architecture with a light and polished interior, designed by world renowned designer Russell Sage. (The shift time we generally operate is 5:30am to 2:30pm and the successful candidate will need to be able to work weekdays as well as weekends) What you do as a Breakfast Waiter: You pride yourself on having excellent product knowledge and going the extra mile to create memorable guest experiences You’re confident to run a section and supervise the junior members of the team You thrive on teamwork and support the management team to guarantee guests always have a fully positive dining experience You’re keen to use your interpersonal skills, energy, and passion for food and wine to ensure the highest standards and performance targets are constantly achieved What’s in it for you: Competitive Pay Rate Wage stream employer-Employees can access up to 50% of wages before payday Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment A fantastic 50% staff discount on food and drink in UK restaurants 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family Preferential Room Rates at Gordon Ramsay Restaurants partner hotels 30% Discount on bookings for your Friends & Family in all UK Restaurants MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels Amazing family meals on duty If you have a love for hospitality, a passion for creating memorable guests experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.
Job Summary: The Management Team plays a crucial role in overseeing the daily operations of the food and beverage department within the restaurant and bar setting. The position requires a blend of leadership, culinary knowledge, and exceptional customer service skills to ensure that guests receive an outstanding overall experience. The supervisor/manager will manage staff, coordinate kitchen and bar activities, and maintain high standards of food/drinks production and presentation. Responsibilities: • Supervise and coordinate the activities of kitchen/bar staff to ensure efficient food/drink production and service., • Assist in the preparation of drinks, ensuring adherence to recipes and quality standards., • Train, mentor, and develop team members to enhance their skills and performance., • Monitor inventory levels and assist with ordering supplies as needed to maintain operational efficiency., • Ensure compliance with health and safety regulations, maintaining cleanliness and organisation in the kitchen area., • Collaborate with management to plan menus that meet guest preferences while optimising cost efficiency., • Address guest inquiries and concerns promptly to ensure the highest level of satisfaction., • Assist in managing budgets, controlling costs, and implementing strategies for profitability. Skills: • Strong leadership abilities with experience in team management within a hospitality environment., • Proficient in bar operations, including cocktail preparation techniques and pre-batched drinks production processes., • Excellent communication skills for effective interaction with staff and guests alike., • Ability to work under pressure in a fast-paced environment while maintaining attention to detail., • Knowledge of health and safety regulations relevant to food handling and preparation., • A passion for hospitality with a commitment to delivering exceptional guest experiences., • Previous experience in a supervisory role within a high-end cocktail bar or members’ club setting is advantageous. This role is ideal for individuals who are enthusiastic about luxurious night-life and possess the drive to lead a team towards success in delivering outstanding food and beverage services.
We have an exciting opportunity for an enthusiastic Breakfast Supervisor to join our passionate team at The River Restaurant by Gordon Ramsay at the iconic Savoy Hotel. The River Restaurant by Gordon Ramsay is a beautifully classic, yet stylish and relaxed all-day dining restaurant in the heart of The Savoy, London. The River Restaurant showcases the very best shellfish and seafood the UK has to offer. From fresh oysters, ceviche and caviar served at the centre-piece raw bar, to an incredible à la carte menu including butter baked cod, grilled lobster and whole dayboat fish. With panoramic views across the River Thames and Victoria Embankment Gardens, The River Restaurant blends The Savoy’s glorious architecture with a light and polished interior, designed by world renowned designer Russell Sage. What you do as a Breakfast Supervisor: You pride yourself on having excellent product knowledge and going the extra mile to create memorable guest experiences You’re confident to run a section, open and close shifts, supervise and motivate the junior members of the team You’re passionate about wine and ideally hold WSET L2 qualification Your attention to detail ensures consistency and your keen desire to coach the team enhances their knowledge and confidence You thrive on teamwork and support the management team to guarantee guests always leave with a fully positive dining experience You’re keen to use your interpersonal skills, energy, and passion for food and wine to ensure the highest standards and performance targets are constantly achieved What’s in it for you: Competitive Pay Rate Wage stream employer-Employees can access up to 50% of wages before payday Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment A fantastic 50% staff discount on food and drink in UK restaurants 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family Preferential Room Rates at Gordon Ramsay Restaurants partner hotels 30% Discount on bookings for your Friends & Family in all UK Restaurants MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels Amazing family meals on duty If you have a love for hospitality, a passion for creating memorable guests experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.
Event Manager for one of the leading 5* hotels in London As our Events Service Manager, you’ll ensure the seamless delivery of world-class events, from intimate board meetings to large-scale banquets. You’ll lead and motivate your team to deliver exceptional guest experiences while keeping operations smooth, efficient, and profitable. Job Scope To manage the day-to-day operations of Events Operations Department to maximum profitability. To maintain the highest standards of service, training, people development and new product innovation. To manage and motivate supervisors and front line colleagues, ensuring that guest delight and business targets are met and maintained. To also ensuring that the Royal Lancaster London is recognized by guests as a market leader and secure regular and return business. Attention to detail and clear communication is vital, as well as pro-activeness. We need candidates with: Continuous Improvement, Problem Solving, Commitment to Excellence, Integrity, Positive Attitude, Communication, Self-Development, Contributes Ideas, Team Work & Role Model. For more information please consult the Company Behaviors Dictionary. A summary of your general tasks is listed below. You are asked to bring the behaviors mentioned above to all the tasks that are listed below. Please note that this list is not exhaustive and you may at sometimes be required to complete tasks not on this list. Key Duties and Responsibilities • To manage and ensure that all opening and closing procedures are carried out in accordance with Policies and Procedures. Any defaults to be reported on Knowcross, • Ensure Time & Attendance on Fourth Hospitality is accurately updated & maintained on a daily basis., • To ensure that the budgeted figures for casual staffing are managed as per the weekly forecast and Rota accordingly, • To attend weekly payroll meetings to ensure that the department are operating with the correct productivity and that payroll is controlled, • To be fully conversant with ACOM and ordering procedures, • Allocates staff and assign duties as required for business., • Attends and contributes
Residential Support Worker Role To support the learning, emotional and social needs of children/young people within the residential home. Residential Support Worker will be required to participate in recording, monitoring and evaluating individual child strategies/support. Duties This job description describes in general the normal duties which the post-holder will be expected to undertake. However, the job or duties described may vary or be amended from time to time without changing the level of responsibility associated with the post. Hours of Work Day Shift 8am to 8.30pm / Night Shift 8pm to 8.30am Responsibilities: 1. Assist in the educational, social, emotional and behavioural development of children/young people under the direction and guidance of Management and support., 2. To assist management to develop the house and its environment ensuring that the highest standards of care prevail for each individual child/young person, within the guidelines of the stated model of care., 3. Assist in the implementation of Personal Education Programmes for children/young people and help monitor their progress., 4. Assist in the implementation of Individual Care Plans for children/young people and help monitor their progress., 5. To provide and support the provision of primary care for each child/young person and help them develop healthy attachments., 6. While on rota in the house, under supervision of the house management, be responsible for the care of children/young people as delegated by the senior staff., 7. To participate in sleeping in duties as required., 8. To maintain and promote good relationships with other professionals, team members and management, other sections within Caridon, parents, other agencies and professionals., 9. Support, monitor and evaluate the children/young people’s emotional and behavioural difficulties and help develop their social skills., 10. To ensure that Health and Safety of the children/young people and the home is monitored in accordance with the relevant legal requirements and good practice., 11. To participate in staff training, which is mandatory training, and all other mandatory training., 12. To be available whilst on duty to participate in on going supervision with a member of the Management Team and through this supervision develop an understanding of the behaviour of the children/young people., 13. To develop specific pieces of work with children/young people as directed and supervised by the Registered Manager/Deputy Manager., 14. To ensure high standards of communication involving checking and completing daily records, message book, diary and any other documentation in accordance with our developing best practice., 15. To contribute to the children/young people’s development through a variety of means including play, excursions, and other social opportunities in an individual and group setting both inside the home and outside appropriate to children/young people’s needs. Standards and Quality Assurance:- 1. Support the aims and ethos of Caridon as outlined in the Statement of Purpose., 2. Set a good example in terms of dress, punctuality and attendance., 3. Attend all staff meetings., 4. Undertake professional duties that may be reasonably assigned by the Management., 5. Undertake other reasonable duties from time to time as required. Health & Safety: 1.To maintain an awareness and observation of Fire and Health & Safety Regulations. Equal Opportunities: 1. To contribute to the development, establishment and implementation of clear Equal Opportunities objectives for the service which promote equality for all children/young people and members of staff and formulate equality targets and performance measures for both employment and service delivery., 2. To promote a positive approach to all potential and current children/young people and ensure that services under the posts control reflect this approach. Qualifications: 1. Hold the Level 3 Diploma for the Children and Young People’s Workforce, or be prepared to work towards following a successful six month probation.
Primary Duties: Greeting Customers: Welcome guests warmly and seat them if necessary. Present menus and daily specials. Taking Orders: Take food and beverage orders accurately. Answer questions about menu items, ingredients, and specials. Offer suggestions or upsell items when appropriate. Serving Food and Drinks: Deliver orders promptly and correctly. Check back with guests to ensure satisfaction. Handling Payments: Present bills and process payments (cash, credit/debit). Give correct change or receipts. Clearing and Resetting Tables: Remove dishes, glassware, and utensils after customers leave. Clean and reset tables quickly for the next guests. Additional Responsibilities: Maintaining Cleanliness: Keep the dining area clean and organized. Follow health and safety regulations. Working with the Team: Communicate with kitchen staff and bartenders. Help co-workers during busy shifts. Handling Complaints: Address customer concerns professionally and promptly. Inform a manager if a problem escalates. Stocking Supplies: Refill condiments, napkins, and other table items. Restock service areas as needed.
Come and join our Hotel Team at Travelodge London Central Farringdon as a Kitchen/Bar Team Member on a 20 to 32 h contract, be part of a Fun, Energetic and family feel team with flexible working to suit everyone. No experience required for this role, we can coach and teach you everything you need to know! Typical schedule 17:00 -23:00 pm or 06:00 am - 12pm Just some of the benefits: Fun friendly environment 50% discount on rooms plus food and drink, as well as friends and family discount. £50 Travelodge voucher on each work anniversary Pension scheme totalling 8% (employer contribution 3%) Discounts off many high street retailers and mobile phone providers such as Vodafone. Opportunities to develop into Management roles through our ‘Aspire Programme’
About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
About Us We are a busy and well-established Indian restaurant, renowned for authentic curries, tandoori dishes, and freshly baked naan. We pride ourselves on delivering high-quality food and excellent service, and we are now looking for a skilled Curry & Tandoori Chef to join our kitchen team. The Role: As a Curry & Tandoori Chef, you will be responsible for preparing, cooking, and presenting traditional Indian curries and tandoori dishes to a consistently high standard. You will play a key role in ensuring smooth kitchen operations and maintaining the authentic flavours our customers love. Key Responsibilities: Prepare and cook a wide range of curries, sauces, breads, and tandoori dishes. Marinate meats, seafood, and vegetables using authentic spice blends and yogurts. Operate and maintain the tandoor oven to a professional standard. Ensure dishes are cooked and presented consistently and on time. Maintain food hygiene and safety standards at all times (HACCP compliance). Manage stock levels, assist with ordering, and reduce food wastage. Support and mentor junior kitchen staff when required. Requirements: Previous experience (2+ years) as a Curry Chef or Tandoori Chef in a professional Indian kitchen. Strong knowledge of Indian spices, curries, and tandoori cooking techniques. Ability to work under pressure in a fast-paced kitchen environment. Excellent teamwork and communication skills. Flexibility to work evenings, weekends, and holidays as required. Valid credentials to work in the UK. What We Offer: Competitive salary(depending on experience). Staff meals provided during shifts. Uniform provided. Career progression opportunities (Head Chef / Kitchen Manager). Supportive and friendly working environment.
Job Title: Floor Host / Waiter We are seeking a friendly, attentive, and service-oriented Floor Host / Waiter to join our team. In this dual role, you will be the first point of contact for guests entering the venue and also be responsible for taking and serving food and drink orders. This position plays a key role in delivering a welcoming atmosphere and a seamless dining experience for every guest. Key Responsibilities: Greet guests warmly and guide them to their tables. Take customer orders accurately and promptly. Serve food and beverages in a timely and professional manner. Assist with menu questions and make recommendations as needed. Monitor tables and attend to guest needs throughout their visit. Communicate clearly with the kitchen and bar staff to ensure accurate and timely order fulfillment. Maintain cleanliness and organization of the floor, dining area, and service stations. Support with table resetting and general upkeep between guest seatings. Ensure guest satisfaction by responding promptly to requests or complaints. Uphold all safety and health regulations during service. Work collaboratively with the team to ensure a smooth front-of-house operation. Qualifications: Previous experience in a restaurant or hospitality setting preferred. Strong communication and interpersonal skills. Excellent multitasking and time management abilities. A positive attitude and team-focused mindset. Ability to stand and walk for extended periods. Must be of legal age to serve alcohol, if applicable. Knowledge of food and beverage service standards is a plus. Working Hours: Flexible shifts. Primarily weekends and peak service hours. If you're passionate about delivering outstanding hospitality and creating memorable guest experiences, we’d love to meet you!
Job description Job Title: Runner Company: Hafız Mustafa 1864 London Branch Location: 92 Brompton Rd, London SW3 1ER, London, UK About Us: Hafız Mustafa 1864 is a celebrated Turkish dessert brand with a legacy dating back to 1864. We take pride in our exquisite desserts, which have earned us prestigious recognition, including being ranked 2nd on TasteAtlas' prestigious list of 150 most legendary dessert places worldwide. Additionally, we have been honored with awards such as the BBC Good Food Middle East Magazine Awards. These accolades recognize our unwavering commitment to crafting authentic and delightful Turkish sweets. Job Description: We are currently seeking a motivated and reliable Runner to join our team at our London branch. Vacancies: 4 Job Type/Hours: Full-Time / 40 hours a week Responsibilities: • Ensuring smooth and efficient operations by assisting in various tasks, including but not limited to food and drink delivery, table setting, and general support to the front-of-house and kitchen teams, • Communicating effectively with servers, kitchen staff, and management to fulfill guest requests and maintain a high standard of service, • Assisting in maintaining cleanliness and organization in the dining area, including clearing and cleaning tables, and replenishing supplies as needed, • Providing friendly and attentive service to guests, addressing any inquiries or concerns promptly and professionally, • Assisting in other duties as assigned by management to support the overall success of the restaurant Requirements: • Previous experience in a similar role is preferred but not essential, • Strong communication and interpersonal skills, • Ability to work effectively in a fast-paced environment while maintaining a positive attitude, • Attention to detail and a proactive approach to problem-solving, • Flexibility to work evenings, weekends, and holidays as needed, • Turkish knowledge is considered an advantage Benefits: • Competitive hourly wage, • Opportunities for career growth and advancement, • Employee discounts on our delicious desserts, • Friendly and supportive work environment, • Career development and training opportunities, online and in-house training programs, • Hafız Mustafa 1864 is an equal opportunity employer and welcomes applicants from all backgrounds. Join us in bringing the sweetness of Turkish desserts to London! Job Types: Full-time Work authorisation: • United Kingdom (required) Work Location: In person
Ara restaurant a new all day-dining restaurant Just opened in May 2025 in the heart of Aldgate East. Our concept brings together global flavours with a strong focus on sustainability and eco-conscious practises. From the design to our food and beverage offerings, we are committed to creating a unique dining experience that prioritises environmental responsibility. Overview We are seeking a dedicated and enthusiastic Waiters or Waitresses to join our dynamic team in a vibrant restaurant setting. The ideal candidate will possess a passion for hospitality and a commitment to providing exceptional guest services. As a Server, you will play a crucial role in creating memorable dining experiences for our guests while ensuring that food safety and culinary standards are upheld. Duties • Greet and welcome guests with warmth and professionalism, ensuring they feel valued from the moment they arrive., • Take accurate food and drink orders, providing recommendations when necessary to enhance the dining experience., • Serve food and beverages promptly, ensuring that all items meet our quality standards., • Assist in food preparation and kitchen duties as required, maintaining high levels of cleanliness and organisation in the service area., • Monitor guest satisfaction throughout their meal, addressing any concerns or requests promptly., • Collaborate with kitchen staff to ensure timely service and adherence to food safety regulations., • Handle cash transactions accurately, utilising basic maths skills for processing payments., • Maintain an organised workspace, ensuring that all utensils and equipment are clean and ready for use. Experience • Previous experience in a restaurant or hospitality environment; we value enthusiasm and a willingness to learn., • Familiarity with food safety practices and culinary techniques is advantageous., • Strong time management skills to efficiently handle multiple tables during busy periods., • Excellent communication skills to interact effectively with guests and team members alike., • A proactive attitude towards helping others, ensuring that every guest leaves satisfied with their experience. Join us as we strive to deliver outstanding service in a friendly atmosphere!
AKI is a contemporary Japanese restaurant and lounge bar, celebrated for its modern take on authentic Japanese cuisine and elegant atmosphere. We are opening a brand-new restaurant in London, set in an amazing location within a historic old bank. We are looking for a talented and motivated Bartender who is excited to join a new project and help deliver the AKI experience in one of the world’s most vibrant cities The Job • Prepare and serve alcoholic and non-alcoholic drinks accurately and efficiently, following standard recipes and guest requests., • Provide friendly and attentive service, taking orders promptly and offering thoughtful drink recommendations., • Maintain the cleanliness and organization of the bar area throughout your shift, ensuring a welcoming and hygienic environment., • Ensure all drinks are prepared and served in accordance with company standards and all health and safety regulations., • Restock bar supplies and communicate low inventory levels to management proactively., • Adhere to all licensing laws, health and safety, and hygiene policies., • Assist with bar setup and closing procedures as needed to ensure smooth operations., • Work collaboratively with the entire bar and wider team to ensure seamless and efficient service., • Engage with guests in a professional and courteous manner, enhancing their overall experience., • Stay informed about current beverage trends and new products to continuously grow your knowledge. Job Requirements • Proven experience as a Bartender in a busy bar or restaurant setting., • Solid knowledge of classic cocktails, spirits, wines, and beers., • Excellent customer service skills with a friendly and approachable demeanor., • Ability to work efficiently in a fast-paced environment and handle multiple tasks., • Strong organizational skills and attention to detail, especially regarding cleanliness and stock management., • A positive attitude and a team player mindset. Why Join Us? At Lifestyle Group, we offer a supportive and dynamic work environment with real opportunities for growth. As part of our vibrant hospitality team, your contributions will be recognised and valued. We believe in continuous development, offering training and career progression across our expanding portfolio of hotels, restaurants, and retail outlets. Team members also benefit from staff recognition programs and regular team-building events.
Handmade Fresh Pasta restaurant Award Winning - Top 10 Best Italian restaurant in London We are an established restaurant and now seeking talented front of house manager to join our fantastic group of people! Work within a very lively and fast-paced environment, being part of an active team and interact with great local, returning customers, serving high-quality food and a unique drink offering. What We Are Looking For Team player who communicates well with all colleagues Punctual, reliable and trustworthy Sense of urgency Yes, yes, yes mentality Can do attitude Have a genuine passion for food and beverage This is a fantastic opportunity for a passionate and ambitious individual to be part of a professional team working in a group that focuses on team spirit, customer service and great products, where social interactions with customers are highly encouraged. Flexible Rota, permanent contract, hourly paid, within an average of 25/30 hours a week. Opportunities to grow within the company -Meals and uniforms provided - salary plus TIPS -Flexible rota -Mostly evening shifts - Staff Discount Experience in a similar role is expected although we provide full training. Good Luck!
RIND is Battersea’s new wine, cheese, and charcuterie bar – opening September 2025. We’re an intimate, design-led space with a front-of-house deli fridge, beautiful wine list, and a menu featuring cheese flights, charcuterie platters, and London’s best steak tartare. We’re looking for a driven, hands-on General Manager to lead our opening team, help shape the guest experience, and build a loyal community around our unique concept. What you’ll do: Lead the day-to-day running of the bar, deli, and front-of-house team Deliver outstanding guest experiences with warmth, charm, and confidence Manage stock, supplier relationships, and rota planning Drive sales and profitability while keeping service standards sky-high Be an ambassador for RIND – on the floor, behind the bar, and online What we’re looking for: Previous management experience in a premium bar/restaurant environment A love of wine, cheese, and hospitality (WSET or foodie background a plus) Strong leadership and people skills – you’ll inspire and motivate the team Commercial awareness and confidence with numbers (rota, GP, P&L basics) Someone who thrives in a start-up environment and wants to grow with us Perks & Benefits: Salary between £42,000 – £45,000 (depending on experience) 45 hours per week, with a supportive and respectful rota Cost-price wine and discounts on our cheese & deli products Staff meals on shift 50% staff discount for you + a guest when dining Real progression opportunities as we grow the RIND brand
Handmade Fresh Pasta restaurant Award Winning - Top 10 Best Italian restaurant in London We are an established restaurant and now seeking talented front of house manager to join our fantastic group of people! Work within a very lively and fast-paced environment, being part of an active team and interact with great local, returning customers, serving high-quality food and a unique drink offering. What We Are Looking For Team player who communicates well with all colleagues Punctual, reliable and trustworthy Sense of urgency Yes, yes, yes mentality Can do attitude Have a genuine passion for food and beverage Great managerial skills This is a fantastic opportunity for a passionate and ambitious individual to be part of a professional team working in a group that focuses on team spirit, customer service and great products, where social interactions with customers are highly encouraged. Flexible Rota, permanent contract, hourly paid, within an average of 25/30 hours a week. Opportunities to grow within the company -Meals and uniforms provided - salary plus TIPS -Flexible rota -Mostly evening shifts - Staff Discount Experience in a similar role is expected although we provide full training. Good Luck!
About the Role: We are looking for a reliable and hardworking Cleaner to join our team. The role involves keeping the bar clean, tidy, and welcoming for our staff and customers. Responsibilities include: Cleaning all customer areas, including bar, seating, toilets, and entrances Emptying bins and waste disposal Sweeping, mopping, vacuuming, and general floor care Polishing surfaces and cleaning glass/mirrors Ensuring high standards of hygiene are maintained at all times Reporting any maintenance issues to management What we’re looking for: Someone dependable, punctual, and with a good eye for detail Ability to work independently Previous cleaning experience is helpful but not essential A positive attitude and willingness to get the job done Benefits: Flexible working hours to fit around you Friendly working environment
Purpose of the role Responsible for assisting the Health Club in the efficient running of the Health Club, ensuring a fun, safe and friendly environment for members and hotel guests. To maximise the sales of Health Club membership and spa treatments and products and ensure sales performance for the department To manage departmental sales and marketing administration and reports in according to company standards To ensure that the Health Club brand is perceived by our trade partners and customers alike as the leading, highly desirable place To work with the Membership Executive to ensure that the Leisure Club’s sales and marketing strategy is implemented successfully To promote a positive perception of the company at all times both internally and externally. Duties and responsibilities To support the Health Club in the effective running of the Health Club Prepares employees rosters in line with business requirements ensuring efficient service to our guests at all times Ensure compliance with all Spa SOPs and Hotel Standards. To adhere to the requirements of the Data Protection Act at all times. To check that all staff are correctly uniformed and that their personal presentation is to the hotel’s standards, and name badges are worn. To respond the telephone enquiries as per club procedures To carry out beauty treatments as booked by clients following Club procedures for pre and post administration including: Facials Back, neck, scalp, full body and deep tissue massage Body sculpting and other detox therapies Hand, nail and food grooming Eyebrow shape and tint Aromatherapy Manicure and pedicure Hair removal To undertake cleaning duties in the treatments room To report all disciplinary and grievance matters immediately to the Health Club Manager. To ensure customer supplies and accessories are replenished as required. To ensure that Lost property is reported inline with Hotel’s Policy To ensure that maintenance issues are communicated to a Duty Manager on duty. To attend training and departmental meetings as requested. To follow all health, safety and hygiene requirements when undertaking tasks throughout the Hotel To take care of all Hotel equipment required to carry out duties and to report defects immediately To report immediately any matters concerning the Security of the Hotel to a Duty Manager on duty. To ensure that all Health & Safety hazards found in Guest Areas (corridors, staircases etc.) are reported immediately to a Duty Manager To ensure that all accidents are reported to a Duty Manager on duty. To arrive for work at the time specified on the Rota, correctly dressed for duty, as per the laid down procedure. To ensure all provided work tools / equipments are well maintained and in proper functional order. To ensure safety and return of all keys, in his/her possession. To ensure that a job of the day is completed in every area daily. To minimise wastage at all opportunities. Sales & Marketing To actively promote the sale of beauty products in conjunction with beauty treatments Plan and achieve department retail sales targets on a monthly basis Monitor and review sales against target Analyse and review business performance for each treatment/product, identifying opportunities and development areas To promote the hotel and its facilities to in house and prospective guests and to liaise with the sales and marketing department To safeguard revenue by controlling allowances and discounts in accordance with the hotel procedures Customer Relations Demonstrate service attributes in accordance with industry expectations and company standards to include: Being attentive to guests Accurately and promptly fulfil guests requests Understand and anticipate guest needs Maintain a high level of knowledge which will enhance the guests experience Demonstrate a service attitude that exceeds expectations Take appropriate action to resolve guest complaints Administration and Reporting: Responsible for all payments made for beauty therapy treatments/products Record details of all treatments taken for each client To take responsibility for stock control accounting systems To take responsibility for cashing up To ensure that sales tracking data is completed on a daily, weekly and monthly basis KPIs such as return appointments, link selling and file cards are updated and results communicated to the Department To ensure that purchase orders are formulated and authorised correctly and in accordance with Company’s procedures Key performance indicators Attention to details Someone who is passionate about exceeding guest expectation Confident team player who can create and maintain a positive attitude with a CAN-DO mentality Team player Ability to work to strict timescales Comfortable to work in a high pressurised environment Ability to smile at all times This role requires an element of manual handling Benefits Meals on duty Staff uniform Company pension contribution after you passing your probation period Recommend a friend reward scheme 20 days holiday plus 8 bank holidays Dry cleaning of your uniform (if applicable) Recognition Programme Seasonal annual parties Staff rate with IHG hotels globally
Al Dente is opening a brand-new dark kitchen in Canary Wharf this September — and we’re on the lookout for a skilled, motivated, and reliable Chef de Partie to join our launch team. If you’re passionate about great food, thrive in fast-paced environments, and want to be part of something new from the ground up, we want to hear from you. What You’ll Be Doing: - Run your section efficiently and consistently to ensure high standards - Work alongside a tight-knit team in a delivery-focused kitchen - Uphold health & safety and food hygiene standards at all times - Contribute to daily prep, service, and smooth kitchen operations - Support the Head Chef in menu execution and continuous improvement What We’re Looking For: - 1+ year’s experience as a Chef de Partie or a ready-to-step-up Commis - Previous work in high-volume or delivery-based kitchens is a bonus - Level 2 Food Hygiene certificate (preferred) - Punctual, calm under pressure, and a strong communicator - Passion for food and willingness to grow with a new brand What We Offer: - Full-time position – 48 hours/week - Start Date: September 2025 - Competitive salary + performance bonuses - Staff meals during shifts - Opportunity to grow with a brand-new venture - A modern, well-equipped kitchen and a collaborative team culture 📍 Location: Canary Wharf, London Best, AL DENTE Management Team
📌 Hiring: Head Chef (Korean Cuisine) ChaBan, a new premium Korean lunchbox brand in London, is looking for a Head Chef to lead our kitchen and help build the brand from the ground up. Role Develop and standardize Korean menu (dosirak, banchan, gimbap, etc.) Manage kitchen operations & food quality Train and supervise kitchen staff Requirements Head Chef or senior chef experience (Korean cuisine mandatory) Strong leadership & passion for Korean food Right to work in the UK (no sponsorship available) Offer £33,000-£36,000/year (negotiable) Full-time, permanent position Chance to grow with a new brand.
Company Overview We are a well-established, client-focused wealth management firm based in the heart of London. We provide tailored financial advice and investment solutions to high-net-worth individuals, families, and trusts. We pride ourselves on our integrity, professionalism, and client service. Role Overview As a Financial Services Assistant, you will support advisers and operational staff in the delivery of a first-class service to clients. This role is integral to the smooth running of the business and provides an excellent opportunity to build a career within financial services and wealth management. Key Responsibilities Provide administrative support to financial advisers and paraplanners. Maintain and update client records using CRM systems. Liaise with clients, product providers, and third parties in a professional and efficient manner. Prepare client meeting packs, valuations, and documentation. Assist with the processing of new business applications, including pensions, ISAs, GIAs, and insurance products. Monitor and follow up on ongoing cases to ensure timely completion. Help ensure compliance with FCA regulations and internal procedures. Support the onboarding of new clients, including AML and KYC checks. Assist in the production of reports, letters, and other client communications. Requirements Essential Strong organisational skills and attention to detail Excellent communication and interpersonal skills Previous experience in financial services or administrative roles Proficiency in Microsoft Office (Word, Excel, Outlook) Ability to manage multiple tasks and meet deadlines High level of discretion and confidentiality Desirable Knowledge of wealth management products and services Experience with CRM or back-office systems (e.g., Intelligent Office, Salesforce) Studying towards or interested in studying for financial planning qualifications (e.g., CII, CISI) What We Offer Competitive salary and performance-related bonus Pension scheme and holiday allowance Study support for industry qualifications A friendly, supportive working environment in a prestigious London location Career development opportunities in a growing firm
Job Purpose We are seeking a skilled IT Technician to support the daily IT operations of our construction company. The role involves providing technical support to office staff, site-based teams, and project managers to ensure smooth running of IT systems across multiple projects and locations. Key Responsibilities Install, configure, and maintain computer hardware, software, networks, printers, and mobile devices. Provide first-line and second-line IT support for office and on-site employees. Manage and troubleshoot issues with project management software, CAD tools, and construction-specific applications. Support remote working setups and connectivity for site engineers and managers. Ensure data security, backups, and compliance with IT policies. Maintain and monitor servers, cloud systems, and company-wide networks. Set up IT infrastructure on new construction sites (internet, routers, access points, cabling). Liaise with external vendors and service providers when needed. Document IT procedures, asset inventories, and user guides. Provide training and guidance to staff on IT systems and best practices. Skills & Qualifications Diploma/Degree in IT, Computer Science, or related field (or equivalent experience). Proven experience in IT support, preferably in construction or engineering environments. Knowledge of Windows & Mac operating systems, Microsoft 365, and cloud platforms. Networking knowledge (LAN/WAN, Wi-Fi, VPNs, firewalls). Strong problem-solving skills and ability to work independently. Excellent communication skills to support both technical and non-technical staff. Full UK driving licence (preferred, as site travel is required). Mobility Requirement This role involves travel to different construction sites to set up and maintain IT systems in site offices and temporary facilities. Benefits Competitive salary package Opportunities for training and career development Company pension scheme On-site
Assistant Restaurant Manager – Spring, Somerset House Spring is looking for an Assistant Restaurant Manager to join our team at Somerset House. We’re seeking someone with proven experience in high-quality restaurant operations, a strong eye for detail, and a genuine commitment to hospitality. Why Join Us? At Spring, our focus is simple: thoughtful cooking, seasonal produce, and service that feels personal. We value the relationships we build—with our guests and within our team—and we aim to create an environment where people feel cared for, both at the table and behind the scenes. The Role As Assistant Manager, you’ll support the day-to-day running of the restaurant, working closely with our senior management and front-of-house teams. You’ll help set the tone for service, motivate the team, and ensure that our standards remain consistently high. You will: Lead, coach and support the FOH team to deliver warm, professional service. Take ownership of service training: running briefings, developing team knowledge, and ensuring consistent delivery across the floor. Oversee daily operations including briefings, floor management, and staff development. Build strong guest relationships and encourage a welcoming, loyal community around the restaurant. What We Offer Salary: From £38k+ (including service charge and tronc scheme bonus) Time Off: Sundays and Mondays typically off, plus 28 days holiday allowance Meals & Uniform: Staff meals during service and a uniform allowance Learning & Development: Paid training, WSET courses, and opportunities to learn from suppliers Perks: £100 birthday voucher, staff discount at Spring and Somerset House, Perkbox membership, and well-equipped staff facilities with individual lockers If you’re ready to bring your experience and enthusiasm to Spring, please send your CV and a short cover letter telling us why you’d be a great fit.
Assistant Reception Manager 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for an Assistant Reception Manager to join our Reception Team. The additional benefits are: • 33 days holiday per year (including bank holidays), • Birthday day off, • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical insurance with Bupa, • Private dental insurance with Bupa, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1,000, • Staff Accommodation (subject to availability), • Online retail discounts, • Free English Classes, • Freshly prepared meals whilst on duty The responsibilities of the role of Assistant Reception Manager are: • Ensuring the smooth and efficient running of the reception area at all times., • Supervising the team and ensuring the highest standard of customer service is upheld at all times., • To uphold the rules of the club while engaging with members in a friendly, professional manner. The Experience & Qualifications required of the Assistant Reception Manager are: • Significant experience in a similar position is essential, • Experience of working in a luxury boutique hotel, restaurant or private member’s club., • Ability to demonstrate and instill exceptional customer service standards The working hours: • Please note the working hours for this role are on a rota basis 5 days out of 6 from Monday - Saturday., • The role requires flexibility to work any 9-hour shift across the operating hours of 7am and 3am. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Assistant Reception Manager at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.
Front of house runner and porter Role: Key Responsibilities: 1. Cleaning and Maintenance - Regularly clean and sanitize floors, walls, doors, and surfaces in the entrance, bar, dining area, and toilets. - Ensure all bins in the front-of-house areas are emptied and cleaned regularly. - Refill consumables (e.g., soap, toilet paper, paper towels) in guest restrooms as required. - Keep high-traffic areas clean during service without disturbing guests. 2. Setup and Breakdown • Assist with setting up tables, chairs, and any furniture before service., • Help with clearing and resetting tables when needed during busy periods., • Support with daily opening and closing cleaning routines for the front of house., • Restock front-of-house consumables such as napkins, condiments, cutlery, and glassware., • Help keep service stations and storage areas organized and tidy., • Follow all hygiene, safety, and cleaning protocols as directed by management., • Report any maintenance issues or hazards immediately to the supervisor or manager., • Work closely with the waiting and bar staff to provide backup support during peak times., • Communicate effectively with the kitchen and floor staff to ensure smooth operations. Closing shift primarily 10am - 6pm.
CLAUDIA HAIRSTYLIST is looking for a Senior Hairstylist to join our team. Location: London, Blackheath Royal Standard, SE3 8XA, London Start date: ASAP Contract: Permanent, Full-time or Part-time option available Self-Employed (UTR) + Public Liability Insurance Duties are as per below, but not limited to: • Welcoming customers, • Providing consultation and patch test, • Advising clients about services and recommending hair products, • Colour application, Highlights, Balayage, Cut (all lengths), Men’s and Kids haircut, Curly haircut, and Hair-up, • Cleaning workstations, sanitising equipment, hoovering, dusting, and more, • Managing the booking system (Making and rescheduling appointments), • Collecting payments with the card machine and through the booking system The stylist we are looking MUST have the following: • Available to start ASAP, • The right candidate must live locally to easily commute to the salon within 30/45 min, • Available during weekends, Saturdays specifically (Sundays and Monday we are closed for now, however, this might change in the future), • Valid right to work in the UK, • L2&3 NVQ Qualification in Hairdressing recognised in the UK, • At least 3 years of proven experience as a hairstylist, covering all the following services: Colour application, Highlights, Balayage, Cut (all lengths), Curly haircut, Hair-up., • Reliable & Timekeeper, • Clean and organised Our offer: • Competitive salary (Depending on experience and qualifications), • Staff Discount for services and products, • Free parking available on-site (first-come first-serve basis)
Join Our Unique Italian Pasta Team! Multi-Talented Food All-Rounder Needed Are you a passionate pasta enthusiast with a knack for customer service and a willingness to jump into all aspects of a busy food environment? We're not your average restaurant! We operate a unique concept combining a cosy one-table dining experience with a bustling takeaway service, focused solely on crafting delicious Italian pasta. We're looking for a highly motivated and confident individual to join our strong, fun-loving team. This is a hands-on role where you'll be a vital part of everything we do! What You'll Do: * Prepare and cook authentic Italian pasta dishes with care and speed. * Provide excellent service to our dine-in guest(s) and takeaway customers. * Manage orders efficiently from both the table and the service counter. * Maintain impeccable standards of cleanliness and hygiene in the kitchen and service areas. * Assist with all kitchen tasks, including washing up, preparation, and closing duties. * Be a positive and energetic presence within our team and with customers. What We're Looking For: * Comfortable and confident working in a fast-paced kitchen environment. * Fluent in spoken English. * Outstanding customer service and communication skills. * A proactive, happy, and confident attitude towards undertaking all aspects of the job – from cooking to cleaning. * A team player who enjoys working collaboratively and can have fun while delivering high-quality results. * Passion for food, particularly Italian cuisine, is a big plus! Why Join Us? We're a tight-knit team who work hard and support each other, but we also believe in enjoying what we do. You'll be part of a unique food business model and have the opportunity to gain experience across both kitchen and front-of-house operations. If you're ready to roll up your sleeves, cook fantastic pasta, make customers happy, and be a core part of a dynamic team, we want to hear from you!
WHO YOU ARE: • Someone passionate about cooking with a strong knowledge of Italian cuisine and an excellent eye for detail. - A respectful and thoughtful professional who is punctual and has a strong work ethic, driven by high standards and who consistently shows the best example of conduct. - A team player and leader with good communication skills, who is enthusiastic about teaching and passing on their knowledge, but also open to learning from others. - A competent and energetic cook who is comfortable with all sections of the kitchen, and is a fast learner if there are any areas which need improvement. - Someone creative and organised with good time management and multitasking skills, and the ability to work well under pressure. YOU MUST HAVE: • 3+ years’ experience as a sous chef or chef. 2+ years’ experience with Italian cuisine. Good level of oral proficiency in English and/ or Italian language. Familiarity with industry best practices. Any food specific education or certification an advantage. TASKS INCLUDE: • Prepare, cook, and present food in line with the required standards of Sapore Vero. - Supporting the company in developing new menus & weekly specials. - Monitor food production to ensure consistent quality of portion size. - Take ownership of the kitchen management in the absence of the Head Chef. - Follow relevant hygiene and health & safety guidelines. - Organise food, supplies, and utensils within the kitchen and in the fridges. - Stock control. - Following FIFO procedure to reduce waste of food stock. - Keep all designated areas in the kitchen clean and tidy before, during, and after the service accordingly with hygiene standards. - Check that appliance and fridges are at the required temperatures and properly closed before leaving. - Regularly clean and monitor kitchen appliances. - Work with the kitchen porter and pizza chefs to ensure the smooth running of service. - Coordinate take away orders with the pizza chef and floor staff to provide drivers with correct food. - Establish effective employee relations and maintain the highest level of professionalism, ethics, and attitude towards all guests, clients, and employees. - Any other duties as assigned related to this position.
Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We’re searching for a passionate Assistant Reception Manager. This is a great opportunity to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands. Benefits & rewards: • 50% staff discount for you and up to 3 friends when you dine in our restaurants., • Celebrate career anniversaries, with a gift voucher to dine in our restaurants., • Career Development and Training, including Apprenticeships., • Extra holiday allowance for length of service, up to 5 extra days after 5 years., • You can take your Birthday as a day off - Guaranteed!, • Cycle to Work Scheme., • Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Reception Manager: • To assist the Reception Manager in the building of an efficient department, by taking an active interest in the employees’ welfare, safety and development., • To assist the reception team in providing all staff with on-going service standards training as well as food and beverage product knowledge., • To supervise other receptionist, ensuring that the correct standards and methods of service are maintained., • To strictly adhere to the department’s operational budget and ensure that all costs are controlled and expenditure approved., • To attend training and meetings as required by the Reception Manager., • To conduct and contribute to regular departmental communications meetings., • Manage the reception desk and the flow of service into the restaurant in the Managers absence About you: • You have 1 years + experience in this position, • Solution-driven individual able to work under the pressure of peak service, • You love to wow guests with exceptional service, • You have excellent English language skills, • You are friendly and professional with plenty of charisma and flair About us: We know how to have a good time – we love what we do. The key ingredient to our success is our dedicated, talented people – and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service. It’s the Ivy way.
Our 9-bed residential care home in Mitcham is seeking a new registered manager! The ideal candidate for this position will succeed in this role if they have both knowledge and experience in the social care sector, specifically Learning Disability. The registered manager will need to register with the CQC and passing the probation stage of the role will be dependent on the CQC approving their registration. Our Learning Disability residential home is seeking a new manager to support up to 9 service users who live with Learning Disabilities, physical disabilities, Autism, and/or complex behaviours. In addition to managing the residential care home, the candidate will manage the growing Domcare aspect of the business. Responsibilities Ensuring the safety and well-being of the service users within the home · All service users will be safe, provided with person-centred care, and indicating that they are happy via feedback mechanisms · Holding responsibility for all areas of the care provided Following CQC regulations and ensuring the home is compliant · Maintaining CQC compliance, regularly auditing and improving, and preparing for CQC inspection. Maintaining ‘Good’ CQC report for the home ·* Managing a team of staff * · Organising the staff rota, conducting supervisions for the staff, ensuring that staff follow policies and procedures, pushing the professional development of the staff members, hosting regular staff meetings, dealing with disciplinary actions ·* Liaising with professionals and stakeholders* · Ensuring MDT members, stakeholders, family members and other outside bodies are kept updated · Collecting feedback from stakeholders and making improvements as needed · Maintaining relationships with stakeholders and making positive links for the organisation ·* Upholding and improving the organisation’s reputation * · Maintaining CQC report of ‘Good’ and working towards improving to ‘Outstanding’ · Representing the organisation when liaising with outside bodies · Seeking continual improvement and pushing new initiatives ·* Ensuring the home is at capacity* · Assessing potential service users, submitting proposals, liaising with professionals, ensuring all beds are filled in a timely manner ·* Holding responsibility for administration tasks* · Auditing, writing care plans and risk assessments, completing provider information requests, following policies and procedures and completing all administration tasks required · Delegating tasks as required and ensuring completion ·* Managing the finances of the home* · Ensuring financial viability of the home including managing purchasing, keeping track of resident funds, recording financial transactions and auditing the home’s finances Qualifications Essential Willing to register with CQC Mandatory social care trainings including medication administration Care Certificate Desirable Level 5 NVQ in Health and Social Care Nursing degree PBS qualifications BSc in a relevant area such as social work, nursing etc Personal attributes/abilities Essential Compassion Resilience Organisation Good leader Ability to take initiative Willing to learn and improve An Enhanced DBS on the update service will be required. Job Types: Full-time, Permanent Pay: £30,000.00-£40,000.00 per year Benefits: Company events On-site parking Experience: Learning Disability: 3 years (required) Language: English (required) Licence/Certification: Enhanced DBS (preferred) Work Location: In person
Key Responsibilities: Food Preparation: Prepping ingredients like chopping vegetables, making sauces, and portioning food items. Cooking: Grilling burger patties, cooking other menu items, and ensuring proper cooking temperatures for food safety. Assembly: Assembling burgers according to specifications and ensuring proper presentation. Food Safety: Maintaining a clean workspace, adhering to hygiene standards, and ensuring proper food storage and handling. Inventory Management: Monitoring stock levels and assisting with ordering supplies as needed. Collaboration: Working with other kitchen staff, including chefs, and front-of-house staff to ensure smooth service. Quality Control: Ensuring all food items meet quality standards and specifications.
We Part of Oak View Group (OVG), Rhubarb is a premium hospitality collective specialising in luxury event catering, restaurant dining and hospitality. Rhubarb deliver unique dining and venue management at some of the world’s most iconic locations. About the Venue: Managed by Rhubarb, Sky Garden sits atop 20 Fenchurch Street, a.k.a. The Walkie Talkie Building, and houses two restaurants, two bars, a retail outlet, ground floor coffee kiosk and stunning event spaces. An iconic venue like no other, RHC proudly deliver a range of luxury dining options and flawless service to our spectacular, three-floor event venue and rooftop restaurant and bar experience. Poised on level 37 of the iconic Sky Garden, Fenchurch Restaurant showcases RHC’s commitment to delivering culinary excellence and impeccable service. In acknowledgement of our ambition, Fenchurch has been awarded two AA rosettes as well as the Best of Award of Excellence from the Wine Spectator Awards. Role Purpose: Up to £15.21 per hour, depending on experience Sky Garden’s beautiful rooftop restaurant On the job training and development Meal allowance paid per shift We're looking for Waiting staff ideally with experience – you'll need to be competent running a section of the restaurant and offer our guests an experience to remember. That said if you are less experienced but keen to learn and develop your skills, we’d still be interested in hearing from you. A brilliant team; a positive, encouraging atmosphere and the opportunity to progress - the sky's the limit! What's in it for you? Excellent training on site and externally including food and wine tastings Brilliant employee recognition programs, incentives and rewards WSET and management development program Staff meal allowance £3.50 per shift / £7 if you're on a double Staff socials, days out, dinners and supplier trips 40% Food and Beverage discount across ALL of our restaurants and bars Employee assistance helpline 24/7 are
Job Title: Front of House – Naked Hare, Brixton Location: Brixton, London Position Type: Part-Time Salary: Competitive, based on experience About Us: At Naked Hare, we believe in creating a space that feels calm, welcoming, and effortlessly professional. Based in the heart of Brixton, we’ve built a reputation for high-quality treatments, a laid-back vibe, and a loyal community of clients who trust us for their self-care. We’re now looking for a warm, confident, and organised Front of House person to be the face of our salon and help ensure every client experience is seamless. Key Responsibilities: • Greet clients with warmth and professionalism, making them feel instantly at ease, • Manage bookings and appointments using our salon software, Fresha (training provided), • Handle phone and email enquiries efficiently and helpfully, • Support the team with day-to-day tasks, including preparing treatment rooms when needed, • Process payments and retail sales accurately, • Keep the front of house area tidy, stocked, and welcoming at all times, • Maintain strong communication between clients and therapists, • Uphold our brand values and help maintain a calm, friendly environment What We’re Looking For: • Previous experience in a salon, spa, or hospitality front-of-house role preferred, • Strong organisational skills and attention to detail, • Confident with booking systems or quick to learn new software, • A calm and friendly demeanour – someone who can make clients feel comfortable, • Reliable, punctual, and able to work independently or as part of a small team, • Passionate about customer service and helping others feel their best Perks: • Friendly, inclusive team culture, • Staff discounts on treatments and products, • Opportunity to grow with a respected independent salon
Job Description: Cafe General Manager at Pique Salary:35,500k (incl. Service charge) Perks: Class pass membership 40% off Pique cafe offering Who are we? Pique was founded in 2017 as a picnic delivery company and since then has grown into one of London’s most sought after caterers for breakfast & lunch events. The dream was always to open a café and this dream became a reality in January 2024 when we opened our first site on Lavender Hill. The café is popular both in the week and weekends as both a breakfast, brunch and lunch spot. It seats up to 40 inside with seating for another 20 outside. The café has gone from strength to strength and is becoming a real part of the Lavender Hill community. We run a fortnightly book club, ran a successful first ‘pub’ quiz night and are looking to grow this side of things. Our mission is to bring fun, delicious, innovative, restaurant quality food to Londoners, whether that be at home, the office, park or our café. We focus on the informal nature of picnic dining- the relaxed feeling of being with friends, with easy to eat, crowd pleasing food. Our focus on sustainability, quality and style sets us apart from the rest. Essential Experience & Skills • Experienced in managing large teams and busy services, • Passionate about hospitality & customer service, • Strong Barista skills (dialling in, latter art, espresso pulling), • Upbeat and able to lead a team to deliver exceptional service at all times, • Intuitive, quick to think on their feet, and able to keep a level head during busy and challenging times, • Well-presented and a good team player, • An excellent communicator, • Keen eye for detail and sense or urgency Key Responsibilities: Team • Ensure customer service excellence remains the top priority in all café operations, Ensure the FOH team represents the Pique brand by providing top-tier service with energy and enthusiasm., • Serve as the main point of contact for the team, addressing business-related queries or directing staff to the appropriate department or person., • Accurately record all staff sick days and annual leave in line with Head of Operations, • Recruit, train, and motivate staff to deliver enthusiastic and exceptional customer experiences., • Ensure staff rotas align with contracted hours while adapting to fluctuating business levels to maintain reasonable labor costs Operational • Maintain operational consistency, including opening/closing procedures, customer service, check-backs, and ensuring the café remains clean and presentable through in-service checks., • Handle customer complaints, ensuring that any issue is escalated to the management team (GM, Assistant Manager, or Supervisors) this includes replying to reviews (Just GM), • Oversee daily completion of checklists in accordance with health and safety protocols, updating procedures as necessary based on business or service changes., • Keep the Maintenance record and pest control record updated and in use (along with the head chef), • Increase café revenue, reported every 3 months through sales efforts and successful events and general running of the cafe - this is not a streamline increase and should be reported as such with relevant data, • Ensure the Pique brand remains highly visible through consistent, high-quality service, active community involvement, and strong team performance as well as social media representation on any relevant platforms Event Coordination • Manage customer enquiry regarding café events and private bookings and cafe catering pre orders, • Help organize staffing, and handovers for relevant events, • Gather and analyse feedback post-event to improve offerings and ensure customer satisfaction.