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A leading global Specialty Insurance provider is hiring a Claims Business Intelligence Lead to own and evolve the Claims MI, reporting and insight framework across the business. This is a high-impact role sitting at the centre of Claims leadership, Data, IT, Finance, Underwriting and Compliance—turning complex data into clear performance insight and decision-ready reporting. What you’ll do • Own the Claims MI strategy and governance: KPI frameworks, data definitions, reporting standards, validation and distribution controls., • Deliver dashboards and reporting suites (Power BI/Tableau) and produce monthly/quarterly MI packs for senior leadership, Boards and regulators., • Build performance insight across leakage, cycle times, operational metrics, quality and service delivery., • Partner cross-functionally (Claims, CDO/Data Office, IT, Transformation, Underwriting, Actuarial, Finance, Compliance) to prioritise and deliver reporting needs., • Define data requirements, monitor data quality/lineage, and drive fixes through to resolution., • Coordinate regulatory reporting requirements across multiple global jurisdictions., • Coach/lead BI capability as the function grows; drive self-service adoption and training. What we’re looking for • Strong experience designing and governing MI frameworks and executive-ready reporting in a complex environment., • Solid knowledge of Claims operations, lifecycle, processes and metrics (Property/Casualty/Specialty)., • Advanced Power BI and/or Tableau dashboarding and insight storytelling for senior stakeholders., • Comfortable navigating data warehouses, pipelines, integrations, and multi-system Claims data., • Exposure to Lloyd’s and/or Company Market structures, bordereaux, or related regulatory MI is beneficial., • Degree and/or relevant professional qualification (ACII progress/experience is a plus). Why this role You’ll be the product owner for Claims BI, shaping how the organisation measures performance, meets regulatory expectations, and improves Claims outcomes through data-led decisions.

Are you passionate about creating advertising that not only informs but also transforms lives within the healthcare sector? At Havas Lynx, a global advertising agency at the forefront of healthcare communications, we combine unmatched creativity, extensive expertise, and a deep understanding of the pharmaceutical and healthcare field. Our communications resonate deeply with audiences and adhere to the highest standards of healthcare advertising. Committed to driving meaningful change—a change built on a foundation of rich experience, inspired by innovation, and confirmed through our proven track record—we work in close partnership with healthcare professionals, patients, carers, and leading pharmaceutical brands to navigate the complex challenges of today's healthcare landscape. Our approach blends strategic insights and deep scientific acumen with cutting-edge creativity and digital innovation, crafting campaigns and solutions that significantly improve people's lives. We’re a team of over 400+ people in Manchester and London, with a history spanning over 35 years and an ever-evolving future. You can get a feel for the #LYNXLife through our YouTube #LYNXLife playlist, Instagram, Facebook, LinkedIn, and Twitter. Everything this company achieves—every life it saves, every penny it makes, every policy it changes, every award it wins—is down to everyone who works here. Please note that this role is based in Manchester, and our current hybrid working arrangement requires office attendance on Mondays, Tuesdays, and Thursdays. Summary of our role We’re looking for a Lead Designer to join our creative team. This is a senior position where you’ll take ownership of design excellence across projects, ensuring every piece of work meets and exceeds client expectations. You’ll collaborate with multidisciplinary teams, manage a team, and play a key role in shaping the visual direction of campaigns. What you can expect to be doing: Lead High-Impact Information & Data Design Own the visual storytelling across complex, insight-driven healthcare projects—transforming data, research and scientific narratives into beautifully crafted, intuitive design systems. You’ll set the benchmark for information design excellence across the agency. Creative Autonomy & Strategic Influence Shape the conceptual design direction of major campaigns with the freedom to push creative boundaries. As a senior figure in the studio, you’ll influence key decisions, guide client thinking, and help define how design elevates brand and communication strategies. Lead, Mentor & Grow a Multidisciplinary Design Team Bring your experience to a team hungry to learn. You’ll mentor designers, inspire best practice, and confidently lead projects from concept to final execution—ensuring the studio delivers consistently exceptional work. Drive Craft, Quality & Innovation Across Digital & Print From UI/UX collaboration to high-fidelity print and visual identity systems, you’ll champion refined craft, clarity, and attention to detail. You’ll also lead external creative partners (photographers, illustrators, animators), ensuring every output is visually outstanding. Leverage AI to accelerate the creation of design systems while maintaining uniqueness and brand ownership. This role could be a great fit for you if: • You’re an industry leader in visual communication with a strong eye for aesthetics and detail., • You have expert knowledge of design applications (Photoshop, Illustrator, InDesign) and digital best practices., • You thrive in a collaborative environment and can inspire and empower others., • You’re decisive, open-minded, and passionate about continuous improvement., • You have excellent project management, presentation, and negotiation skills., • You’re proactive in building client relationships and confident in guiding creative direction., • You’re committed to personal development and fostering talent within your team., • You have experience working with Generative AI tools and data, along with AI certifications from platforms such as Coursera, Section AI, or LinkedIn Learning What you can expect from us A supportive and challenging environment in which you will have the opportunity to learn, grow, and make an impact that matters. We put a huge investment into #LYNXLife and our #LXAcademy internal programmes. It’s a unique initiative that aims to reward hard work, reduce pressures, and ensure that we can all enjoy our time at Lynx. Our strategy is to build capabilities internally and inspire the best talent, so we can continue to deliver on our mission. You can also expect a whole host of benefits, including: • Hybrid Working – 3 days in the office (flexible working options are available for in-office days), • Starting holiday allowance of 28 days annual leave + Bank Holidays, with increasing allowance connected to length of service, • Option to buy, carry or sell holidays, • Early Friday finish throughout the year, • Seasonal working hours, • Enhanced family leave, pay and return to work benefit scheme, • Extensive L&D support, • Sabbatical opportunities, • Season ticket interest free loans for travel, • Cycle to work scheme, • Life insurance (4x salary), • Company pension scheme, • Fully compensated company events, • Volunteer days, • Wellbeing programme including sports clubs, discounted gym memberships, free onsite flu vaccinations, extended lunch breaks on Wellness Wednesdays and much more, • +Medicash healthcare benefit, • 24/7 access to a free, confidential and independent Employee Assistance Programme Get in touch to find out how we can make an impact that matters together.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Luxury Brand Ambassador for our Creed counter in Harvey Nichols Manchester, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a part-time role 3 days, 22.5 hours per week on a fixed term contract up to a year starting in April 2026. ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Digital Designer | West Manchester | £30,000 DOE Looking to take full creative ownership of digital campaigns and social content? Want to work for a fast-growing brand where your designs shape the way customers experience products online? If so, this could be the role for you. The Business: This West Manchester-based brand is a rapidly growing online retailer of stylish, affordable home lighting. From table lamps to ceiling lights and outdoor solutions, they deliver quality, design-led products to homeowners across the UK, with additional reach through major retailers. You'll join a supportive, trend-focused team that values creativity, experimentation, and high-quality visual storytelling. Your work will define the brand's look and feel across social, paid media, and digital campaigns. The Role: As Digital Designer, you'll create standout visuals, motion graphics, and social-first content for campaigns, product launches, paid ads, and creator-led projects. You'll maintain brand consistency, translate briefs into polished outputs, and build reusable assets to streamline campaign delivery. This is a hands-on role for someone who thrives in a fast-paced, digital-first environment and loves creating scroll-stopping content that engages audiences. For someone who comes from a Graphic Design background, who loves marketing/creating social content. About You: • Must have demonstrable experience creating social and/or paid social content, either in-house or agency side, • 1/2 years' experience in digital design or content creation, • Strong graphic design skills, with experience producing digital assets for campaigns, social, and brand communication, • Skilled in Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, After Effects), • Confident in producing motion graphics, short-form video, and social-first assets, • Solid understanding of TikTok and Instagram content formats, • Detail-oriented, organised, and able to manage multiple briefs simultaneously, • Strong communication skills, able to support captions and product messaging The Package: • Salary: ~£30,000 DOE, • Hybrid working: 3 days in-office, 2 days remote, with flexi-time, • 25 days annual leave + bank holidays, • Opportunity to spearhead creative output across digital campaigns and social content, • Join a supportive, rapidly-growing, trend-aware team with room for growth Sound interesting? Get in touch with Tom Crees on 07441 348362 or email for more info on the role.

Are you passionate about creating advertising that not only informs but also transforms lives within the healthcare sector? At Havas Lynx, a global advertising agency at the forefront of healthcare communications, we combine unmatched creativity, extensive expertise, and a deep understanding of the pharmaceutical and healthcare field. Our communications resonate deeply with audiences and adhere to the highest standards of healthcare advertising. Committed to driving meaningful change—a change built on a foundation of rich experience, inspired by innovation, and confirmed through our proven track record—we work in close partnership with healthcare professionals, patients, carers, and leading pharmaceutical brands to navigate the complex challenges of today's healthcare landscape. Our approach blends strategic insights and deep scientific acumen with cutting-edge creativity and digital innovation, crafting campaigns and solutions that significantly improve people's lives. We’re proud to be recognised as the 2025 UK’s top healthcare and innovation agency at Cannes, where we’ve earned 2 Silver Lions, 1 Bronze Lion, and 6 shortlists - a testament to our creative excellence and impact. Our work has also been honoured with Gold and Silver at the Clio Health Awards, and we’ve taken home 5 coveted D&AD Pencils, celebrating our commitment to craft and innovation. We’re a team of over 400+ people in Manchester and London, with a history spanning over 35 years and an ever-evolving future. You can get a feel for the #LYNXLife through our YouTube #LYNXLife playlist, Instagram, Facebook, LinkedIn, and Twitter. Everything this company achieves—every life it saves, every penny it makes, every policy it changes, every award it wins—is down to everyone who works here. Please note that this role is based in Manchester, and our current hybrid working arrangement requires office attendance on Mondays, Tuesdays, and Thursdays. Summary of our role We’re on the lookout for a Senior Art Director to join our award-winning creative team. You’ll be responsible for delivering bold, intelligent, and visually compelling work that not only meets but exceeds client expectations. You’ll play a key role in shaping creative direction, mentoring junior talent, and pushing the boundaries of what’s possible in healthcare communications. What you can expect to be doing: • Leading the visual direction of multi-format campaigns across print, digital, and social platforms., • Collaborating with copywriters and strategists to develop original, insight-driven concepts., • Managing your own projects and accounts, ensuring timely, high-quality delivery within budget., • Providing creative direction during shoots and production, working closely with external partners., • Mentoring junior creatives and supporting their development through feedback and guidance., • Presenting ideas confidently to clients and internal teams, backed by strong storytelling and rationale., • Staying ahead of industry trends and proactively applying new thinking to your work., • Championing effectiveness and helping turn great work into award-winning submissions This role could be a great fit for you if: • You’re a visual storyteller with an award-winning portfolio that demonstrates conceptual thinking and craft excellence., • You thrive in a fast-paced, collaborative environment and are comfortable leading projects from ideation to execution., • You have a deep understanding of design principles, typography, UX/UI, and visual communication., • You’re passionate about mentoring others and fostering a positive, creative culture., • You’re commercially aware, strategically minded, and always looking for ways to elevate the work., • You’re curious, open to feedback, and committed to continuous learning and improvement., • Ideally, you have experience working with Generative AI tools and data, along with AI certifications from platforms such as Coursera, Section AI, or LinkedIn Learning What you can expect from us A supportive and challenging environment in which you will have the opportunity to learn, grow, and make an impact that matters. We put a huge investment into #LYNXLife and our #LXAcademy internal programmes. It’s a unique initiative that aims to reward hard work, reduce pressures, and ensure that we can all enjoy our time at Lynx. Our strategy is to build capabilities internally and inspire the best talent, so we can continue to deliver on our mission. You can also expect a whole host of benefits, including: • Hybrid Working – 3 days in the office (flexible working options are available for in-office days), • Starting holiday allowance of 28 days annual leave + Bank Holidays, with increasing allowance connected to length of service, • Option to buy, carry or sell holidays, • Early Friday finish throughout the year, • Seasonal working hours, • Enhanced family leave, pay and return to work benefit scheme, • Extensive L&D support, • Sabbatical opportunities, • Season ticket interest free loans for travel, • Cycle to work scheme, • Life insurance (4x salary), • Company pension scheme, • Fully compensated company events, • Volunteer days, • Wellbeing programme including sports clubs, discounted gym memberships, free onsite flu vaccinations, extended lunch breaks on Wellness Wednesdays and much more, • +Medicash healthcare benefit, • 24/7 access to a free, confidential and independent Employee Assistance Programme Get in touch to find out how we can make an impact that matters together.

DIGITAL GRAPHIC DESIGNER - SPORTS PERFORMANCEWEAR BRAND mid level role Graphic design, websites, videography, content, and social media CENTRAL - MANCHESTER - FULL TIME HEAD OFFICE BASED Strong experience with AI graphic tools and AI-assisted creative software IS ESSENTIAL FOR THIS ROLE . You will be required to produce both AI-generated graphic works Our client high growth Sports Performance wear brand based in central Manchester are looking to recruit a Digital Graphic Designer who has strong experience with AI graphic tools and AI-assisted creative software. You will be required to produce both AI-generated graphic works As a Graphic Designer, you will report to the Social and Content Manager and work closely with the wider marketing team to create compelling and visually appealing graphics and video content for their apparel brands, with this role focusing exclusively on sport s performance wear brand.. Candidates should have strong experience with AI graphic tools and AI-assisted creative software. You will be required to produce both AI-generated graphic work as well as traditional non-AI graphic work depending on the brief. Demonstrable AI work in your portfolio is mandatory. You will be passionate about building brands and be able to support the delivery of marketing concepts through disciplines such as graphic design, websites, videography, content, and social media. You will dive into different briefs across all forms of creative assets and communication platforms. As this role is sportswear-focused, we are looking for someone with previous experience in sportswear, activewear or athleisure design, with a strong understanding of performance-led aesthetics and brand storytelling. You’ll have strong skills with Adobe Creative Suite and be well versed with video editing. Video editing will play a significant part in this role, covering teasers, behind-the-scenes content , campaign edits and social-first videos. You must also be knowledgeable with video editing software and be able to demonstrate this within your portfolio. Knowledge of social media platforms and how to optimise content for Instagram and TikTok is also necessary. You’ll also be not averse to getting stuck into and taking ownership of a mix of projects & campaigns. Please note, due to the time zone difference with China, UK working hours are 7:30am - 4pm. . Qualifications • 2-4 years of experience in graphic design, in the apparel industry. Strong experience in AI creative tools/software, with clear examples included in the portfolio. • Experience in sportswear, activewear or athleisure is highly preferred., • Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign)., • Proficiency in video editing software (e.g. Premiere Pro, Final Cut, DaVinci Resolve)., • Strong design skills and attention to detail., • Ability to work in a fast-paced environment and meet tight deadlines., • Strong communication and collaboration skills.

About Us: Honest Dog Company is a fast-growing UK dog supplements brand focused on natural, functional nutrition for dogs. We help dog owners turn everyday meals into genuinely healthy, science-led nutrition. Without fillers, fluff, or misleading claims. We’re now looking to redesign our DTC website to better communicate our brand, build trust faster, and materially improve conversion. The Role: We’re hiring a Senior Product Designer with strong DTC eCommerce and CRO experience to lead a redesign of our core site experience. This is not a “make it look nicer” project. It’s about clear positioning, strong storytelling, and conversion-driven UX. You’ll be responsible for rethinking how our brand shows up and how customers move from interest → trust → purchase. Qualifications • Strong expertise in Visual Design, creating polished and user-friendly interfaces, • Experience in Product Design and applying Design Thinking methodologies, • Proficiency in User Research and UX Research to identify user needs and pain points, • Experience with eCommerce platforms and a strong understanding of CRO, • Excellent communication and collaboration skills, • Proficiency in design and prototyping tools (e.g., Figma, Adobe Creative Suite, Sketch) What You'll Work On: • Homepage redesign (brand clarity + value proposition above the fold), • Product Detail Page (PDP) redesign with a strong conversion and subscription focus, • Collection / category page logic (guidance, not just layouts), • Trust, education, and objection-handling through design, • UX rationale and clear Figma handoff for development How To Apply: • Your portfolio, • A short note on what you would improve first on our site We care more about how you think than shiny visuals.

Who We Are\n Founded in London in 2009, Ultimate Performance (UP) has grown into a global leader in body transformation, with 26 private gyms across four continents — from Los Angeles to Sydney. Our reputation is built on delivering exceptional, measurable results through science-backed training and nutrition programs, tailored to each client. \nThe Role\n Are you ready to lead the global brand strategy for the world’s leading personal training company? Ultimate Performance is searching for a dynamic Head of Brand & Campaigns to shape how our brand shows up across every market, platform, and audience. \n This is a rare opportunity to take the reins of a globally recognised fitness brand driving the creative vision, leading high-performing teams, and delivering powerful, integrated campaigns that drive growth across the world. \nWhat You’ll Do\n As the Head of Brand & Campaigns, you’ll be the architect of U.P.’s global brand presence. You will: \n\n • Define and execute a world-class global brand strategy across all markets.\n, • Strengthen and evolve U.P.’s brand architecture, tone of voice, and visual identity.\n, • Champion a compelling brand narrative rooted in training, nutrition, consistency, and mastery.\n, • Drive brand governance to ensure clarity, consistency, and excellence in every region.\n, • Oversee brand reputation and build strategic partnerships that elevate U.P.’s global presence.\n, • Lead the conception and execution of multi-channel global campaigns across brand, product, PR, and seasonal initiatives.\n, • Oversee the annual campaign calendar, ensuring alignment with commercial objectives and business seasonality.\n, • Translate brand strategy into powerful campaign concepts that regional teams can adapt and localise.\n, • Define campaign KPIs, monitor performance, and continuously optimise based on data, insights, and market feedback.\n, • Collaborate with Creative, Digital Marketing, and CRM teams to deliver integrated go-to-market plans.\n, • Lead and mentor the Brand, PR, Social Media, and Campaign Management teams to produce best-in-class work.\n, • Foster collaboration across internal and external partners, including creative, PR, and performance agencies.\n, • Inspire a high-performance culture focused on precision, accountability, and creative excellence.\n, • Partner closely with regional marketing managers to ensure global brand strategy drives local market success.\n\nWhat we’re looking for\n\n, • 7+ years’ experience in brand marketing, campaign management, or communications within a global or premium consumer brand.\n, • Proven success in developing and executing global campaigns that deliver measurable business impact.\n, • Strong leadership experience managing multi-disciplinary teams (brand, PR, social, campaign).\n, • Deep understanding of brand strategy, storytelling, and performance integration.\n, • Experience managing external agencies and navigating complex stakeholder environments.\n, • Excellent communication and presentation skills with a precise and strategic mindset.\n, • Highly organised, with the ability to lead multiple initiatives across regions and time zones.\n, • Background in creative or marketing agencies, or experience within the fitness, health, or wellness sector, is a plus.\n, • Strategic and visionary: able to see the big picture while managing tactical execution.\n, • Collaborative and influential, capable of driving alignment across teams and senior leadership.\n, • Data-driven and insight-led, balancing creativity with commercial impact.\n, • Relentless in the pursuit of excellence, embodying the precision and constancy U.P. stands for.\n, • 25 days holiday, plus bank holidays\n, • Pension scheme: salary sacrifice with employer contributions\n, • Simply Health policy: claim back costs for dental, optical, physio, massage & more\n, • Exclusive UP discounts, including 40% off our supplements, books, and partner offers\n, • Personal Training discounts: up to 50% off our world-class transformation programme (up to 36 sessions a year) for you and a loved one\n, • Salary sacrifice benefits: Cycle to Work, Tech, and Home schemes\n, • Employee Assistance Programme: free 24/7 mental health, counselling, and financial advice\n, • Free group fitness classes at our Manchester gym in Spinningfields\n

Join CONDUCTR as Creative Director, leading the creative development of groundbreaking immersive media, guiding artists and partnering with engineers to bring bold ideas to life. About us CONDUCTR is a dynamic collective of designers, technologists, media experts, producers & engineers. The vision is simple – fuse the creativity of a design studio, with the innovation of a tech lab, to create a one-stop shop for extraordinary guest-centric, 360 attraction experiences. This is a place where art and engineering go hand in hand, and where creative leaders help shape the culture as much as the work. Responsibilities: Lead with Vision • Own the creative vision for projects across cinematic, real-time, and interactive media, • Translate high-level ideas into compelling visual storytelling and design directions, • Set the creative tone and ensure consistency throughout the project lifecycle Inspire Creative Excellence • Lead, mentor, and elevate a multidisciplinary team including artists, animators, editors, and designers, • Create a culture of curiosity, bold thinking, and high creative standards, • Provide feedback and creative direction that strengthens both the output and the people behind it Project first thinking • Collaborate closely with producers, engineers, and software developers to ensure creative and technical alignment, • Promote the use of emerging tools and workflows, including real-time rendering and virtual production Deliver Beautifully • Oversee multiple projects from concept through to delivery, maintaining quality and clarity of intent, • Support resource planning, production pipelines, and client relationships You should have: • At least 5 years in a senior creative leadership role across media, animation, VFX, or real-time production, • Experience leading cross-disciplinary teams to deliver high-quality visual content, • A strong portfolio that demonstrates cinematic storytelling, interactive design, and creative leadership, • Proficiency with real-time engines (Unity preferred), creative toolsets (Maya, 3Ds Max, Blender, After Effects), and production pipelines, • Clear, confident communication and a track record of cross-functional collaboration, • A passion for innovative visual storytelling at the intersection of art and technology The role is right if: • You are as invested in growing people as you are in delivering projects, • You bring energy and clarity to creative challenges, • You value collaboration and team alignment over lone-genius thinking, • You want to help define the future of immersive entertainment What We Offer: • A competitive salary and benefits package., • A vibrant, inclusive, and dynamic work environment., • Opportunities for personal and professional growth., • A chance to be part of a forward-thinking team making a real difference. What it's like working at CONDUCTR: CONDUCTR is proud to be recognised as a Great Place to Work®, officially certified for our outstanding workplace culture and employee satisfaction. This recognition places us among the best workplaces in the UK. We’re also honoured to be placed on UK’s Best Workplaces™ lists for: Wellbeing 2025, Development 2025, Women 2025, and Tech 2025 ranking highly among the top 100 companies for employee support, growth and career development - and we’re just getting started! On top of that, we’re one of the UK’s fastest growing companies - recently ranked 5th nationwide - creating exciting opportunities for our team to grow as fast as the business. Our 5 core values articulate this best, and we are looking for people who can demonstrate them: • We go above and #beyond, • We work as a #team & make it fun, • We creatively #kick-ass, • We #do it efficiently, on time & on budget, • We deliver work that makes us #proud Does this sound like the job for you? Apply via this post with your CV and share your linked in profile. If you sound like you are a good fit, we will reach out for an initial, informal chat within 2 weeks of your application.

Job Title: E-commerce Manager Brand: Kaiia The Label Location: Manchester Reports into: CEO About Kaiia Kaiia is a fast-growing, social-first athleisure brand built on community, confidence and everyday essentials. Born in the UK and powered by our community, we create comfortable, elevated pieces designed for real life, from campus to coffee runs, workouts to weekends. As Kaiia continues to scale across website, app and international markets, we’re investing in a more immersive, intuitive and engaging digital experience. We’re now looking for an E-commerce Manager to play a pivotal role in shaping how our community discovers, shops and connects with Kaiia online, driving performance today while building long-term customer value for the future. The Role The E-commerce Manager owns the day-to-day performance of the website and the Kaiia app, with a focus on driving revenue, improving conversion and delivering a smooth, engaging shopping experience. This role plays a key part in supporting international growth, evolving the website experience, growing the app as a core commerce channel, and working closely with CRM to increase retention and lifetime value. Working cross-functionally with Marketing, Brand, Creative, Merchandising, Tech and Performance teams, you will help bring Kaiia’s digital vision to life in a way that feels intuitive, social-first and customer-led. Key Responsibilities E-commerce Performance & Insight • Own daily and weekly trading performance across website and app, • Monitor traffic behaviour, conversion drivers, AOV, repeat rate and retention, • Use analytics and insight to inform trading decisions and priorities, • Provide clear, data-led recommendations in trade meetings International Growth • Support the launch and optimisation of international markets (Ireland, EU and future markets), • Ensure localised site and app experiences, including pricing, content, reviews and UX, • Optimise international customer journeys to improve trust, conversion and repeat purchase Website Experience (Website of the Future) • Own the end-to-end onsite customer journey from homepage through to checkout, • Evolve the website into a social-first, video-led experience, including shoppable content, UGC and creator-led storytelling, • Improve navigation, PLPs, PDPs and checkout to reduce friction and increase conversion, • Continuously optimise the website in line with Kaiia’s long-term digital vision App Growth • Support the growth and performance of the Kaiia app as a key commerce channel, • Drive app adoption, engagement and repeat purchasing, • Deliver app-exclusive moments such as early access drops, bundles and loyalty features, • Partner with CRM and Performance teams on push notifications and in-app journeys CRM, Loyalty & LTV • Work closely with CRM to improve customer lifetime value, retention and purchase frequency, • Support segmentation, lifecycle journeys and loyalty initiatives, • Use customer insight to shape personalised experiences across site, app and CRM, • Track and optimise repeat rate and LTV as core success metrics Merchandising, Content & Brand Alignment • Partner with Merchandising and Marketing to align product launches, pricing and promotions, • Ensure all ecommerce content is on-brand, market-appropriate and delivered on time, • Oversee product launches and ensure stock, imagery and product information are accurate CRO, Optimisation & Testing • Lead CRO testing and experimentation across site and app, • Analyse heatmaps, session recordings and customer behaviour, • Test, learn and iterate to drive continuous improvement Vision, Innovation & Competitive Edge • Help bring Kaiia’s Website of the Future and App Growth vision to life, • Stay close to platform trends, customer behaviour and competitor activity, • Regularly review competitor experiences across website, app, TikTok Shop and emerging commerce platforms, • Translate insight into clear recommendations that keep Kaiia ahead of the market Cross-Functional Collaboration • Work closely with Performance teams on landing pages and conversion journeys, • Partner with Brand and Creative on onsite storytelling and visual standards, • Collaborate with Operations and Tech on stock visibility, sizing, alerts and pre-orders What “Great” Looks Like • Commercial and data-led, with strong customer intuition, • Confident owning performance and making recommendations, • Understands the balance between conversion, brand and retention, • Comfortable working at pace in a growing, ambitious business Salary & Package Salary: Competitive and dependent on experience, plus benefits. We are open to the right level of candidate and will structure the package accordingly. Why Join Kaiia? • A true ownership role at the centre of growth, • Direct impact on revenue, retention and customer experience, • Close collaboration with senior leadership, • Opportunity to shape Kaiia’s digital future

Are you passionate about creating advertising that not only informs but also transforms lives within the healthcare sector? At Havas Lynx, a global advertising agency at the forefront of healthcare communications, we combine unmatched creativity, extensive expertise, and a deep understanding of the pharmaceutical and healthcare field. Our communications resonate deeply with audiences and adhere to the highest standards of healthcare advertising. Committed to driving meaningful change—a change built on a foundation of rich experience, inspired by innovation, and confirmed through our proven track record—we work in close partnership with healthcare professionals, patients, carers, and leading pharmaceutical brands to navigate the complex challenges of today's healthcare landscape. Our approach blends strategic insights and deep scientific acumen with cutting-edge creativity and digital innovation, crafting campaigns and solutions that significantly improve people's lives. We’re proud to be recognised as the 2025 UK’s top healthcare and innovation agency at Cannes, where we’ve earned 2 Silver Lions, 1 Bronze Lion, and 6 shortlists - a testament to our creative excellence and impact. Our work has also been honoured with Gold and Silver at the Clio Health Awards, and we’ve taken home 5 coveted D&AD Pencils, celebrating our commitment to craft and innovation. We’re a team of over 400+ people in Manchester and London, with a history spanning over 35 years and an ever-evolving future. You can get a feel for the #LYNXLife through our YouTube #LYNXLife playlist, Instagram, Facebook, LinkedIn, and Twitter. Everything this company achieves—every life it saves, every penny it makes, every policy it changes, every award it wins—is down to everyone who works here. Summary of our role We’re on the lookout for a Senior Art Director to join our award-winning creative team. You’ll be responsible for delivering bold, intelligent, and visually compelling work that not only meets but exceeds client expectations. You’ll play a key role in shaping creative direction, mentoring junior talent, and pushing the boundaries of what’s possible in healthcare communications. What you can expect to be doing: • Leading the visual direction of multi-format campaigns across print, digital, and social platforms., • Collaborating with copywriters and strategists to develop original, insight-driven concepts., • Managing your own projects and accounts, ensuring timely, high-quality delivery within budget., • Providing creative direction during shoots and production, working closely with external partners., • Mentoring junior creatives and supporting their development through feedback and guidance., • Presenting ideas confidently to clients and internal teams, backed by strong storytelling and rationale., • Staying ahead of industry trends and proactively applying new thinking to your work., • Championing effectiveness and helping turn great work into award-winning submissions This role could be a great fit for you if: • You’re a visual storyteller with an award-winning portfolio that demonstrates conceptual thinking and craft excellence., • You thrive in a fast-paced, collaborative environment and are comfortable leading projects from ideation to execution., • You have a deep understanding of design principles, typography, UX/UI, and visual communication., • You’re passionate about mentoring others and fostering a positive, creative culture., • You’re commercially aware, strategically minded, and always looking for ways to elevate the work., • You’re curious, open to feedback, and committed to continuous learning and improvement., • Ideally, you have experience working with Generative AI tools and data, along with AI certifications from platforms such as Coursera, Section AI, or LinkedIn Learning What you can expect from us A supportive and challenging environment in which you will have the opportunity to learn, grow, and make an impact that matters. We put a huge investment into #LYNXLife and our #LXAcademy internal programmes. It’s a unique initiative that aims to reward hard work, reduce pressures, and ensure that we can all enjoy our time at Lynx. Our strategy is to build capabilities internally and inspire the best talent, so we can continue to deliver on our mission. You can also expect a whole host of benefits, including: • Hybrid Working – 3 days in the office (flexible working options are available for in-office days), • Starting holiday allowance of 28 days annual leave + Bank Holidays, with increasing allowance connected to length of service, • Option to buy, carry or sell holidays, • Early Friday finish throughout the year, • Seasonal working hours, • Enhanced family leave, pay and return to work benefit scheme, • Extensive L&D support, • Sabbatical opportunities, • Season ticket interest free loans for travel, • Cycle to work scheme, • Life insurance (4x salary), • Company pension scheme, • Fully compensated company events, • Volunteer days, • Wellbeing programme including sports clubs, discounted gym memberships, free onsite flu vaccinations, extended lunch breaks on Wellness Wednesdays and much more, • +Medicash healthcare benefit, • 24/7 access to a free, confidential and independent Employee Assistance Programme Get in touch to find out how we can make an impact that matters together.

Data Visualisation Developer | Up to £40,000 | Hybrid | Manchester A leading financial services organisation is looking for a Power BI Developer to design and develop compelling dashboards that turn complex data into clear, actionable insights. About the Company This is a well-established financial services organisation with a strong commitment to data-driven decision-making. The Data and Analytics team plays a central role in providing insights that drive business strategy and operational improvements. The organisation values collaboration, innovation, and continuous learning. The Role As a Data Visualisation Developer, you will be responsible for end-to-end design and development of Power BI dashboards. You will work closely with business stakeholders to understand reporting needs, then design and build visualizations that are both visually engaging and easy to navigate. This role requires technical Power BI expertise, data modeling skills, and design sensibility. Key Responsibilities Design and develop Power BI dashboards from concept through to deployment and maintenance. Build robust data models using star schema and dimensional modeling techniques. Write DAX measures and calculations to deliver business metrics and KPIs. Create Power Query transformations to extract, clean, and shape data from multiple sources. Collaborate with stakeholders to understand reporting requirements and translate them into effective visualizations. Ensure dashboards are visually engaging, intuitive, and follow UX best practices. Optimize dashboard performance for fast load times and smooth user experience. Maintain and enhance existing Power BI solutions based on feedback. Document dashboards and data models. Provide training and support to stakeholders. Essential Skills 2-3 years experience developing Power BI dashboards professionally. Strong Power BI skills including report design, data modeling, and workspace management. DAX proficiency including calculated columns, measures, time intelligence, and advanced functions. Power Query proficiency including M language, data transformations, and query optimization. SQL skills for data extraction, transformation, and understanding database structures. Data modeling experience including star schema, dimensional modeling, and normalization. Understanding of UX and design principles for user-friendly dashboards. Stakeholder management skills with ability to gather requirements and communicate effectively. Strong attention to detail and commitment to high-quality visualizations. Ability to work independently and manage multiple projects. Desirable Skills Financial services, insurance, or regulated industry experience. Data visualization best practices and storytelling with data. Exposure to other BI tools such as Tableau or Looker. Knowledge of data governance and quality principles. Agile or fast-paced environment experience. Familiarity with version control and development best practices. What's On Offer Salary up to £40,000. Hybrid working with 2 days per week in Manchester office. End-to-end ownership of dashboard projects. Opportunity to work on high-impact visualizations for senior stakeholders. Collaborative and supportive team environment with strong learning culture. Clear progression opportunities. Comprehensive benefits package including pension, life assurance, and healthcare. 25 days annual leave plus bank holidays. Professional development support. Interview Process Stage 1: Initial conversation with Hiring Manager. Stage 2: Technical assessment and portfolio review. Stage 3: Final conversation with senior leadership. About You You are a Power BI specialist who loves turning data into visual stories that drive business decisions. You have strong technical skills in DAX, Power Query, and data modeling, combined with a good eye for design and UX. You understand that great dashboards make complex information accessible and actionable. You are a strong communicator who can work effectively with stakeholders and take pride in delivering dashboards that are both beautiful and functional. For more information or to apply, please get in touch.

Overview Cactus Life Sciences partners with the global biopharma industry to drive innovation and elevate patient outcomes through agile, science-driven medical communications. We transform complex data into actionable insights, bridging the critical gaps between research, decision-making, and real-world healthcare impact. As a growing scientific communications agency, we are seeking a Senior Account Manager who will be responsible for managing accounts and standard projects independently, ensuring they are completed on budget, on schedule, and to the required specifications. Please note: We are a remote-first organization, and we embrace an "accelerate from anywhere culture". You may be required to travel based on business requirements or for company/team events. Responsibilities Client relationship accountability • Understand client objectives, adapt to their working style, and ensure all deliverables align with client expectations, • Proactively identify challenges and delivery risks, implementing solutions and corrective measures to strengthen partnerships and optimise outcomes, • Lead and support strategic, complex projects across therapeutic areas using compelling storytelling and impactful visual conceptualization, • Ensure a seamless client experience and drive timely project closure to boost productivity, • Review deliverables to ensure alignment with client objectives and monitor timelines to ensure on-schedule delivery, • Lead project kick-off and client calls, share scopes and MoMs promptly, and conduct debriefs to capture and implement learnings, • Lead project status meetings with accurate reporting to ensure alignment with client objectives, • Identify growth opportunities and support the Account Director with business forecasting #LI-Remote Qualifications and Prerequisites • Education: Degree minimum (life science degree advantageous) or demonstrable experience in medical communications or pharmaceutical industry, • Experience: 2+ years’ experience as an Account Manager within healthcare communications agencies, predominantly in the medical affairs, • Business skills: Strong client relationship-building and business communication skills with experience in managing small accounts and executing global programs while ensuring client satisfaction and trust, • Business Acumen: Demonstrates strong understanding of medical communications, has knowledge of client environments and market dynamics, and makes strategic decisions that drive value for both the company and its clients, • Interpersonal Skills: Demonstrates strong interpersonal skills by building rapport across diverse personalities, presenting facts objectively, owning mistakes, and solving problems with excellence, • Technology skills: Microsoft Office suite (e.g., Microsoft Project), Adobe, • AI Adaptability: Shows an eagerness to learn and apply AI tools and technologies, • 30 days of annual leaves., • Statutory leaves including SSP, maternity and paternity leaves., • Holistic wellness support with access to fitness club, sportive activities and eye tests., • Financial security through life assurance and income protection. Before applying, please ensure you meet the role requirements listed above and have legal authorization to work in the country where this role is advertised. The selection process for this role includes an initial recruiter screening, two interviews with the hiring manager and peers, and HR interview rounds. Equal Opportunity Our hiring practices reflect our commitment to providing equal opportunities and creating an environment where everyone can thrive, develop, and succeed. We celebrate the uniqueness of our team members and prohibit discrimination of any kind, based on race, color, religion, gender identity, sexual orientation, age, marital status, disability, or any other protected characteristic. Accelerating from Anywhere As a remote-first organization, these are essential attributes we look for in all our candidates. • Taking ownership of your work with minimal supervision, showing strong ability to organize, prioritize and deliver results independently., • Documenting work that brings everyone on the same page., • Maturity to choose between synchronous and asynchronous collaboration. At Cactus Life Sciences (cactuslifesciences.com), we believe the future of medical communications lies at the intersection of science, technology, and human connection. Headquartered in Princeton, New Jersey, with teams in Switzerland, the United Kingdom, India, and Japan, we help biopharmaceutical organizations redefine scientific exchange - leveraging AI, automation, and innovation while keeping patients at the heart of everything we do. Our expertise spans medical strategy, scientific content development, and medical education across therapeutic areas and the product lifecycle. By blending scientific rigor, agile operational models, and future-ready technologies, we partner with medical affairs teams to catalyze their transformation, adapt to a changing landscape, and drive meaningful outcomes for healthcare communities worldwide.

Midweight Creative (Progressive + Cultural) Global Campaigns | Agency Environment | Multi-Channel Creative Manchester I 3 days a week in office Salary: 40k-45k KnoWho Recruitment is proud to be partnering with a forward-thinking creative agency on the search for a progressive, culturally-driven Midweight Creative. This is an opportunity for an ambitious creative with agency experience to help shape global campaign work, bring bold ideas to life, and lead projects with confidence, craft and cultural relevance. You’ll be a hands-on creative who can concept, develop and execute integrated work across multiple touchpoints, collaborating closely with Creative Directors and wider teams, while setting the tone creatively and helping elevate the output around you. The Role Creative Leadership • Own the art direction, copy, style and tone across campaign work, ensuring ideas land powerfully across every channel., • Partner with Creative Directors to align on creative vision, strategic goals and executional direction across projects., • Drive world-class output across formats including experiential, live, digital, social, print and more., • Lead by example — bringing energy, originality and creative confidence into every room., • Run ideation and production proactively, keeping momentum high from concept through to delivery. Concepting & Visual Development • Generate clear, compelling concepts in response to briefs — turning insight into strong creative ideas., • Collaborate with creatives and wider teams to develop fully integrated, multi-channel campaign thinking., • Ensure the creative idea is carried through with clarity — from early concept to final execution., • Develop strong visual narratives and campaign worlds that connect emotionally and culturally. Craft Excellence • Maintain an exceptional standard of storytelling, design thinking and creative execution., • Direct and collaborate with designers, visualisers, photographers, illustrators and production partners to deliver work at the highest craft level., • Push quality and consistency across every output - no matter the format, scale or deadline. Client & Stakeholder Engagement • Present ideas with clarity, passion and conviction to internal teams and client stakeholders., • Build trusted relationships with clients through proactive communication and calm, confident creative leadership., • Contribute to new business pitches, supporting with ideas, visual direction and inspirational thinking. Team Mentoring & Creative Culture • Support and develop junior creatives, helping them grow and raising the bar across the team., • Encourage curiosity, experimentation and innovation within the creative culture., • Maintain and grow strong relationships with freelance talent and wider creative partners. Cultural Insight & Trend Awareness • Stay plugged into cultural shifts across sport, youth culture, entertainment, music and design., • Bring inspirational knowledge of art, photography, fashion, music, sport and fan culture to influence stronger creative work., • Constantly bring new references, ideas and energy into the team. Key Requirements We’re keen to hear from creatives who bring: • 5+ years’ experience within a creative agency or marketing/advertising environment (Art Director or Copywriter background)., • Strong conceptual thinking with a proven track record of delivering high-quality campaign work., • Experience building work across digital, social, live/experiential, print and integrated brand platforms., • Strong skills across Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other relevant creative tools., • A sharp eye for detail and a genuine obsession with craft., • Confidence using AI tools to visualise ideas and accelerate concept development., • The ability to work independently, while taking direction and collaborating easily within a team., • Excellent presentation skills and the ability to sell creative work clearly and persuasively., • Experience developing work for audiences aged 15+ and across multiple demographics., • A deep passion for sport, music and/or wider culture (and a strong point of view)., • Calm under pressure — able to deliver excellent work to tight timelines., • Relevant creative education, training or equivalent experience., • A genuine ambition to produce award-worthy work, with a clear understanding of what it takes to get there. Interested? If you’re a cultural, progressive creative ready to lead global-level campaigns and elevate the work around you we’d love to hear from you.

Job Title: Photographer Location: Manchester Department: Studio Reports To: Reporting into Photography Manager, working closely alongside Photographers and Stylists Job Type: Full-time Company Overview Sumwon Studios is a fashion brand group, with an innovative and creative approach to developing & designing direct-to-consumer fashion brands for a diverse global customer base. The current brands we run are MISSGUIDED, SUMWON, AiiRZ and KIZN. Our team of talented designers, trend forecasters, and industry experts collaborate seamlessly to bring our vision to life. We leverage our expertise in market research, consumer insights, and design excellence to create brands that resonate with consumers. We are proud to have forged a strategic and exclusive relationship with one of the largest fashion retailers in the world. This partnership enables us to expand our reach and distribute our brands to a global audience of over 150 million customers. Where others perceive limits, we perceive opportunities. We're building our team ready to challenge everything and embrace bold, new-age thinking. We honour and celebrate individuality, building an international space where everyone can feel inspired and thrive. Role Summary We are seeking a talented and detail-oriented Fashion ecommerce Photographer to join our creative team. You will be responsible for capturing high-quality, visually compelling images that reflect the brand’s identity and elevate its fashion collections. This role requires technical photography skills, a keen eye for fashion aesthetics, and the ability to work in a fast-paced studio environment. Key Responsibilities • Shoot ecommerce imagery across all group brands, daily, • Support Photography Manager with shooting for campaigns, creative content and social imagery, • Maintain photography standard for each brand, following proof of concept shoots, • Travel as and when needed for offsite shoots, • Work effectively with Photography team for shoot briefing and execution, • Ensure all imagery is driving KPI’s e.g. click through rate / overall look & feel, • Ensure photography guidelines for each brand are met and are consistently delivered, • Support Group Photography Lead with lighting setups, maintenance of photography equipment and any additional requirements, • Work with shoot team to maintain desired shoot targets to achieve cost per garment target, and reduce reshoot rates, • Drive set start times and productivity on shoots with Stylist, • Use initiatives and creative collaboration to propose new ways of working and creative ideas through retouch and AI, • Support with imagery admin and queries from across the business., • Ensure consistency in lighting, angles, and image selection for product photography across all e-commerce platforms., • Troubleshoot and resolve any technical image issues that arise during the shoot process, • Work with the photography team to troubleshoot creative or logistical challenges, offering solutions to ensure deadlines are met without compromising quality. Key Skills • 3 years of experience in ecommerce shoots, • Proven experience as a fashion photographer and a strong portfolio demonstrating relevant work, • Familiarity with studio environment is essential, • Proficiency in studio lighting setups and digital photography techniques, • Expert in post-production and image editing software (e.g., Adobe Photoshop), • Strong sense of fashion, composition, colour, and visual storytelling, • Ability to take creative direction and bring new ideas to the table, • Experience working in a collaborative studio environment, • Strong organisational and multitasking abilities is essential, • Excellent verbal and written communication skills What's on offer? • 25 working days of annual leave plus bank holidays, • Health Scheme, • 30% employee discount on all Sumwon Studios brands, • Company social events, • Creative work environment, • Competitive salary Sumwon Studios is an equal opportunity employer that is committed to supporting diversity and inclusion within our work environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Senior Multimedia Journalist £28,000–£33,000 + up to 5% annual bonus Manchester | Hybrid (2 days office-based) Are you looking to shape the stories that influence a global industry? We’re working with a fast-growing international media and events organisation in the entertainment space. With a worldwide audience of senior decision-makers, this employer delivers trusted news, insight and multimedia content that drives conversation across global markets. You’ll join a collaborative, ambitious media team producing high-quality journalism across video, audio and digital platforms, with the opportunity to travel internationally, work with senior industry figures and see your content reach audiences around the world. The Senior Multimedia Journalist will play a key role in creating compelling video, audio and written content that informs, engages and grows a global B2B audience. Role Highlights – Producing end-to-end video content, from scripting to filming and editing – Recording and editing podcasts, interviews and audio features – Conducting on-site video interviews at international industry events – Turning long-form content into short, high-impact social clips – Writing insightful news, analysis and feature articles for digital platforms You Will Need – Degree-level qualification in journalism or multimedia journalism – Strong skills in Adobe Premiere Pro and Adobe Audition – Excellent news judgement with confident on-screen presentation ability – Proven experience working to tight deadlines across multiple formats If you’re a Senior Multimedia Journalist who thrives on variety, creativity and global storytelling, this is your chance to make a real impact. Apply today to grow your career with a forward-thinking employer committed to equal opportunity. We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. Due to a high number of applicants, we are only able to respond to successful candidates

Company Description FASHION//SZN is at the forefront of redefining style with inclusivity, focusing on creating a community that celebrates all bodies and curves. Our mission is to disrupt the market by offering size-less fashion and curating collections designed with real bodies in mind. With an emphasis on empowerment and creativity, we provide unique style solutions for everyone. All of our designs are developed in-house, reflecting our commitment to thoughtful, innovative fashion for all demographics. Role Description We are seeking a full-time Photographer to join our creative team on-site in the Manchester Area, United Kingdom. The Photographer will be responsible for planning, capturing, and editing high-quality visuals for our clothing collections and campaigns. This role includes setting up and managing photography equipment, collaborating with the design, marketing, and creative teams to execute visual projects, and ensuring that all images align with the brand's style and vision. You’ll play a vital role in producing imagery for marketing materials, social media, and e-commerce platforms, while maintaining a standard of excellence. Qualifications • Proficiency in Photography techniques, including lighting, composition, and post-production editing, • Experience with photo editing software such as Adobe Photoshop, Lightroom, and other relevant tools, • Strong attention to detail and ability to ensure consistency in aesthetics and quality, • Knowledge of visual storytelling and familiarity with fashion photography techniques, • Excellent communication skills and ability to collaborate effectively with cross-functional teams, • Strong time management and organizational skills to manage multiple projects on schedule, • Experience in fashion photography or a related creative field is preferred, • Formal education or certification in Photography, Visual Arts, or related areas is advantageous but not mandatory Salary DOE - £28,000-£32,000

FRAEGRA — OVERVIEW Fraegra is a modern fragrance boutique built on hospitality, craft, and emotional intelligence. We curate the world’s most compelling niche and heritage fragrance brands and present them through residential retail, calm, tactile, intentional spaces where guests are welcomed as individuals, not transactions. At Fraegra: • Service is measured by how people feel, not how fast we move, • Expertise is shared through storytelling, not superiority, • Luxury is quiet, human, and deeply personal Fraegra exists to become a place guests return to because it feels familiar, thoughtful, and consistently exceptional. FRAEGRA | KING STREET, MANCHESTER Opening March 2026 Our King Street boutique is Fraegra’s northern flagship, a destination for those who value discernment over noise, craft over trend, and care over theatre. We are now building the founding leadership team who will set the standard for every Fraegra store that follows. THE ROLE — ASSISTANT BOUTIQUE MANAGER The Assistant Boutique Manager is the engine of consistency on the shop floor. You are a senior presence, trusted by the Boutique Manager, respected by the team, and felt by every guest. You lead by example, protect standards in real time, and ensure the Fraegra experience is delivered beautifully, even when the store is busy. This role is for someone who understands that luxury lives in the details and that great leadership is often quiet, observant, and precise. You will be known for: • Being a visible, calming leader on the floor, • Delivering and role-modelling exceptional consultations, • Supporting and coaching Fragrance Sommeliers day to day, • Protecting the Fraegra customer journey in every interaction, • Building meaningful client relationships and repeat visits, • Using sales and stock insight to maintain strong trading discipline, • Acting as the Store Manager’s trusted second-in-command You balance commercial awareness with human judgement and you care deeply about how the store feels, not just how it performs. HOW YOU WORK • You follow playbooks, not scripts, • You notice when standards slip and address them calmly, • You understand discretion, pacing, and emotional intelligence, • You treat client data as memory-keeping, not administration, • You are comfortable stepping up, stepping in, and holding the line This is not a role for someone waiting to be told what to do. It is a role for someone ready to lead. APPLICATION DETAILS Please include in the body of your email: • Your full name, • Where you currently live, • Your answers to the three questions below Please attach: (cc: APPLICATION QUESTIONS (Please answer all three) How do you support high standards on a shop floor without creating pressure or tension? What does great leadership look like when you are not the most senior person in the room? Tell us about a time you noticed something small that made a big difference to a customer’s experience.

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