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Senior Analyst Welwyn Garden City Three days in the office £65,000 - £75,000 + 20% Bonus In this role, you will be accountable for: Analytics & Business Performance • Own and steer commercial performance reporting, ensuring senior stakeholders have clear, timely visibility of delivery against plan and the levers to improve outcomes., • Translate complex data into decision-grade insight—diagnosing root causes, framing the right questions, designing robust analytical approaches, and driving implementation with the business, • Set a high bar for data accuracy, governance and interpretation, converting outputs into a clear performance narrative with context, implications and recommended actions, • Influence with clarity and credibility—articulating opportunities, insights and proposals succinctly, tailoring your approach to different audiences and building alignment across stakeholders., • Lead the ongoing evolution of our insight and reporting suite, improving automation, relevance and usability so teams can act quickly on performance drivers and priorities. People & Delivery Management: • Partner closely with Commercial, Finance, Product, Fulfilment, Digital and Technology to shape high-quality analytical briefs—clarifying objectives, success measures and decision points, • Lead delivery through to impact—setting clear plans, managing dependencies and risks, and communicating progress, trade-offs and recommendations to maintain momentum and confidence, • Role-model best-in-class analytical practice, coaching peers and junior analysts, and raising standards across insight, storytelling and stakeholder management What you will bring: To succeed, you will be a commercially-minded problem solver with a track record of delivering insight that shapes decisions and drives measurable performance improvement • Advanced analytical and numerical capability, with strong commercial judgement, • Proven ability to structure ambiguous problems, simplify complexity, and connect analysis to business context, trade-offs and outcomes., • Strong capability in Excel and PowerPoint, and experience with BI tooling (ideally Tableau/Adobe Analytics) to create clear, compelling, self-serve reporting that supports decision-making at pace, • Experience using SQL (or similar) to extract, shape and validate data from databases; Python/R and automation capability is an advantage., • Excellent written and verbal communication skills, with the ability to influence and build alignment across cross-functional stakeholders., • A strong understanding of eCommerce/retail dynamics