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Our Harlow Offices are growing. Are you considering a new sales opportunity and want to be part of our ongoing success? Our Sales Consultants, known within the business as Course Consultants, are often the first point of contact for our customers, as such making this role the driving force for the business. Do you have a strong and successful track record as a Telesales, Sales or Recruitment Consultant, are you looking for your next opportunity? As a Course Consultants for Robust IT, you will be part of a successful, highly driven, and professional learning organisation. You will deal with a high volume of exceptional quality enquiries by e-mail with inbound and outbound calls to warm leads each day. You will have to ensure that you are providing the correct information to our potential students so Recommend the correct course for their needs. You will quickly become a product expert, capable of proposing bespoke training packages to potential students. You will then act as the initial point of contact to students throughout their training journey – delivering first-class customer service and upselling additional products where appropriate. Full training will be given. Key Responsibilities - Maintaining excellent knowledge of our learning products and providing professional advice on suitable training courses to meet delegate requirements. - Ensuring delivery of excellent customer service through fast and accurate processing of requirements, communication and coordinating with other departments to resolve enquiries. - Preparing high-quality quotes, email, and proposals for customers. - Proactively following up on new business opportunities with clients with a consultative and informative approach. - Effective customer service management. - Maintaining all relevant management information systems. - Prospecting for new customers. - Making high-quality outbound sales calls. - Making sure workflows are set and the right information is sent the to the student. - Helping the team be a positive work environment so we can all enjoy our working day. - To be an ambassador for this market-leading brand, carrying forward the quality of interaction that has come to be expected from such a well-respected business. Skills & Abilities - An entrepreneurial spirit and determination. - Confidence and a strong sense of direction. - Excellent communication skills and telephone manners. - The ability to operate well and contribute to a strong team environment. - Strong understanding of sales and a proven track record of closing. - Methodical and accurate with a proven ability to focus on detail. - Highly self-motivated with initiative and drive. - Displays a flare for seeking out new opportunities to improve the service and increase revenues/margins. Job Types: Full-time, Permanent Salary: Basic salary £25,000 during probation then £30,000 + commission OTE £37,000 within one year. top earners £70,000+ PA (possibility of advancement into higher brackets on other departments) We are looking for highly motivated people who can consistently deliver company targets and want to progress within a fast-paced, growing organisation. We work hard to succeed, but we have a great time whilst doing it. Job Types: Full-time, Permanent Salary: £25,000.00-£50,000.00 per year Benefits: Casual dress Company events Company pension Cycle to work scheme Employee discount On-site parking
Would you like to be part of a very dedicated team around a friendly 16 year old disabled teenager who lives at home with his family and dog. He is a friendly, non verbal, very autistic boy with severe epilepsy and additional health needs. He needs help with all elements of his daily life. About you: This job will suit someone who has experience supporting a young person with disability and autism or has worked with disabled people before. You need to be open to the care elements in this job or have already some care experience but this is not just a care job but also very much about support and we would like to find someone who can be active, fun and shows initiative and really needs to be quite fit to support a teenager with a movement disorder. This could potentially suit a student of a related field as a part time position (30+ hours). It would suit someone who is creative, very open minded and enthusiastic but has also worked in the field before. Also you need to like dogs. You need to be able to swim (requirement). You will be dedicated and committed. Need to be fun and responsible. A non-smoker / vaper (requirement). Not afraid to learn care elements like catheterization and dealing with PEG (ideally you have experience already - otherwise we train you). Strong interest in disability and autism (absolute requirement). You would be willing to commit for a minimum of 12 months. We hope to find someone who is open to work some weekends and some bank holidays too (shared with the team). You should be happy to support the young person with his family for occasional weekends away and on his yearly summer holiday (usually for 1 week). You would also take on a weekly waking night support shift and occasionally more. What’s great about this job: Fantastic training opportunities, with a thorough handover, from long-standing members of staff who know the young person and his family very well. You will be provided with regular training on his health and care needs which include seizure management, catheterisation and peg management and behavioural support. Regular team meetings with the ABA Consultant. Flexibility around days worked to accommodate studies or other commitments - but we do also require flexibility. If you are still interested please read on. His team of support workers / carers help him with his daily life & routine which includes supporting and facilitating access to activities and community, help him with learning more self help skills and communication, all of his personal care, help with his laundry and keep his environment clean & tidy (but this is not a cleaning position). The Job could possibly work on a self employed basis if you have a UTR number. About the friendly autistic teen: He lives with his loving and supportive family, who recognise that his team of support workers & carers are instrumental in his overall development and well being. When he is well he likes physical activities — like going to the pool, walks in parks, disability bike rides and going to cafes for hot chocolates. He needs support with all of these activities as he also has a movement disorder. He also likes to chill with his sister and watch movies and join in family meals. Ideally you are someone who has initiative and can also come up with suitable activities. Unfortunately he often also needs a lot of care as he can have seizures which lead to him needing to spend time in hospital. He has also other health needs. About the job: The training is provided by the experienced team members as well as his ABA therapist. This might be a good position for someone who has a keen interest in disability, psychology, nursing and the position could suit a part time student of a relevant field. It is also an opportunity to learn a lot and to be part of a very nice supportive team. 30 - 35+ hours per week ( depending on applicant - if part time or full time). Hourly rate £16 p/h after probation (during probation and training £15). Probation 24 weeks. 28 days of paid holidays when working full time (extra paid holidays for every bank holiday worked). Please when applying on this app already let me know why you did apply – as we get a lot of applications. I will then if appropriate send you an email addreess and would like you to submit your CV with a relevant short cover letter explaining your interest and suitability for this specific position. Later on we will need 2 relevant recent references and a valid DBS. (please understand that we can not reply without a cover letter explaining your suitability to this specific position). We look forward to hearing from you.
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