Supervisor food production jobs in United Kingdom

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 30 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Supervisor! YOUR MISSION: • You will be part of a BIG MAMMA Floor team, and you will work alongside the Assistant Manager and Floor Manager., • You will amplify Big Mamma's digital presence, expand our community, and skyrocket engagement., • You'll support and inspire the floor team, run smooth service, and be the go-to problem-solver and motivator., • You'll participate in our team's onboarding and training. Coaching and mentorship will be your superpowers!, • You'll ensure every guest leaves saying, "WOW!" through exceptional service, an engaged team, and smooth table rotations. You'll ensure the whole experience is outstanding and issues are resolved promptly., • You'll be the brand ambassadors of our values: authenticity, entrepreneurial, meritocratic, and excellent YOUR SKILLS: • An experienced supervisor with a positive, can-do attitude that's contagious to guests and team members alike., • You have experience working in high-volume, fast-paced restaurants and a deep appreciation for Italian culture and cuisine (we like to call it amore!)., • You have strong organisational skills and the ability to oversee large teams and work well under pressure., • A proactive team player who's eager to learn and make an impact. You are driven to exceed expectations, meet the KPIs and smash given targets. OUR OFFER: • Permanent, full-time position (48hr/ week), • 5 days working week with 2 consecutive days off, • Tasty staff food served family style, • 50% staff discount + monthly team lunches, • Open Up - free, confidential mental health and wellness support, • Wagestream: Financial Well-Being platform that allows you to access your wages between paydays, • Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma

We are looking for an experienced, ambitious and enthusiastic Kitchen Supervisor, with high standards and a true passion for great food and people, to join our young and expanding farmily! Supporting the kitchen Manager with the daily kitchen operations, costs, health and safety, productivity and food quality, the Kitchen Supervisor will also be responsible for the kitchen team performance and standards. What We Offer: • Salary up to £14.95(including £1 weekly team bonus)., • Daily food allowance during shifts with unlimited coffee., • 50% discount across all our restaurants when off duty., • Unlimited coffee on shift., • You will never work on your Birthday and be paid for it!, • Healthcare cash plan., • Discount on our Pantry selection like a tahini chocolate spread., • Monthly team socials and annual parties., • Opportunities for development in the company., • Green Commute – Cycle Scheme., • Delivering the highest food quality from prep to cook., • Training, coaching and developing the kitchen team., • Supervising all aspects of the kitchen health & safety in accordance with the law., • Experience running a fast-paced kitchen., • Colourful personality and individuality, being Bold but Humble., • Passion for great food and people.

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

We’re on the hunt for experienced Supervisors to join our teams. Open from late morning to late evening, offering a dining menu to suit all occasions with dishes such as our infamous Burgers, delightful small plates and our tasty Traditional Pub Food. Behind the bar our experienced team mix up some of London’s best cocktails, signature gin and tonics and premium craft beers; perfect for after-work drinks or a meal with that special someone. What's it all about: Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality Able to take responsibility for your team on shift to ensure service standards and safety/ security expectations are all met to the highest of standards Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience Able to deal with customer queries quickly and professionally Always willing to learn new skills and explore opportunities, be approachable and encourage ideas Able to support the Management team to deliver set goals Able to promote and market the venue, private hire spaces and events as appropriate to our customers What’s in it for me: Competitive hourly rate + tronc Comprehensive training and ongoing development Clear career progression with regular new openings nearby Staff discounts across all pubs, bars, and restaurants Team trips, incentives, and socials in a warm, family-like culture Free meals during shifts Employee Assistance Programme (EAP) via Licence Trade Charity Lucrative referral scheme – earn up to £1,000 per successful referral Access to Stream to draw wages as needed Birthday day off on us Cycle-to-work scheme Length-of-service rewards Ready to join a dynamic, people-first team and bring the magic to our City venue? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

We are currently looking for a talented and driven Supervisor, with experience in premium food and bar establishments to join our team. The Slaughtered Lamb is a one of a kind venue, an iconic pub and music venue situated over two floors. Well know for its outstanding service and classic but creative gastro food menu, the Slaughtered Lamb is one of the Citys most loved kept secrets. This is a 7 day music venue that comes to life in the evenings providing the very best in night entertainment, with an extensive craft beer range and delicious cocktails makes the Slaughtered Lamb a great venue to visit. Do you love being the face of a busy pub, working with and guiding the bar team to deliver service excellence? Can you skilfully liaise with a strong kitchen team to deliver a great customer experience? What's it all about: Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality Able to take responsibility for your team on shift to ensure service standards and safety/ security expectations are all met to the highest of standards Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience Able to deal with customer queries quickly and professionally Always willing to learn new skills and explore opportunities, be approachable and encourage ideas Able to support the Management team to deliver set goals Able to promote and market the venue, private hire spaces and events as appropriate to our customers What's in it for me: Competitive rate per hour + tronc Be part of a brand new opening Training and development Career progression and promotion opportunities with regular new openings around the corner Get out and about, you automatically get discounts across all our pubs, bars and restaurants Team trips, regular incentives and socials – a fun, family atmosphere Goes without saying, but we’ll feed you during your shift Employee Assistance Programme (EAP) to support you across those tough times Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral Access your Wages anytime through Wagestream Birthdays are for celebrating, so have the day off on us Cycle to work scheme Interested in hearing more? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!

We are seeking a dedicated and experienced Managers (Front of house, Kitchen) to lead our team in a dynamic restaurant environment. The ideal candidate will possess strong leadership skills and a passion for hospitality, ensuring exceptional service and high standards of food quality. This role requires a hands-on approach to managing daily operations while fostering a positive team culture. Responsibilities Oversee daily restaurant operations, ensuring smooth and efficient service Supervise and train staff in food preparation, cooking techniques, and serving protocols Maintain high standards of food safety and hygiene in accordance with regulations Manage inventory, including food production and kitchen supplies Collaborate with the culinary team to develop menus that reflect current trends and customer preferences Implement training programmes for new employees, focusing on hospitality and customer service excellence Handle customer inquiries and complaints professionally to ensure satisfaction Monitor staff performance, providing feedback and support for professional development Experience Proven experience in a supervisory or management role within the restaurant or hospitality industry Strong culinary experience with knowledge of food preparation, cooking, and food safety standards Previous experience in team management, demonstrating effective leadership skills Familiarity with kitchen operations and barista experience is advantageous Excellent communication skills with the ability to motivate and inspire a diverse team We invite passionate individuals who thrive in fast-paced environments to apply for this exciting opportunity to lead our team towards success.

Job overview To provide a consistent, professional approach to all guests through the highest standards of product and service. To actively contribute to meeting and exceeding hotel targets. (Important Note: This is a full-time position requiring year-round availability. The successful candidate must be able to commit to consistent attendance and fulfil all scheduled duties without seasonal interruptions). Duties and responsibilities Sales and Revenue: To be proactive with contributing to the success of the department Products and services are explained to the customer at all times to ensure the customer has the best choice available to them. To ensure all procedures pertaining to revenue capture are up-held at all times Costs and efficiency: To minimise wastage at all opportunities To actively promote an energy efficient culture throughout the department To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. Customer relations: Positive working relationships are established and maintained with colleagues throughout the Hotel Customer feedback, both positive and negative are responded to appropriately and efficiently Information on customer service problems is gathered in order to improve the service offered A positive personal image is maintained at all times The needs of the customer are kept in balance with the needs of the organisation All guests are received and offered assistance in a positive manner at all times Operational requirements: To answer all telephone calls and guest requests in a polite and professional manner Meeting rooms bookings are handled according to departmental procedures Back and front of house service areas and equipment are prepared, maintained and cleared Function rooms are prepared, maintained and cleared Able to set up functions’ rooms Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures Cleaning is undertaken within the food and beverage areas as required Functions rooms are prepared according to the requirements of business Conference breaks are served promptly, accurately and according to the standards of the department Drink orders are taken and served following departmental procedures Wine orders are prepared, taken and served accordingly Customer satisfaction is monitored throughout the meal and any remedial actions taken as required All customer feedback, positive and negative is reported to the Team Manager or Supervisor To adhere to all Health and Safety Requirements as required by Hotel To adhere to the Food Hygiene Regulations and Licensing Laws To adhere to the requirements of the Data Protection Act at all times Skills: Excellent customer service skills. Commercial awareness. Flexibility. Good interpersonal skills. Communication skills. Problem-solving skills. Organisational skills. Teamwork skills.

Do you like great food and great people and a relaxed working environment? If you are passionate about great food and leading a team of like minded people to give the very best customer experience then look no further. We are the Good Life fam, where our people and the quality of our food come first. The right candidate will be ambitious, hardworking, caring, likes to have fun and loves their team. Offer - Competitive salary Development and further opportunities for the right candidates Free meal and unlimited coffee on shift Friendly operating hours (Store operates between 8am and 9pm – Monday to Friday - Weekend hours 8am to 5pm) Xmas break ❤ (3-4 days) Role Create a pleasant atmosphere for our customers and team Manage product quality and productivity Training and coaching team Looking after the store’s KPIs Maintaining food and health & safety standards We look forward to hearing from you! The Good Life Team

Exciting new opportunity with a major catering operator at The Excel Exhibition Centre London E16. Due to a development in the business, we’re looking for a new Supervisor. Highly competitive rates of pay and benefits on offer with flexible working hours available. Position available immediately. If you’re seriously interested in the role, in the 1st instance get in touch and send your CV with contact details. About us Legacy Koncepts is a collection of unique operations focused on serving customers great food and drink at the Excel Centre London E16. Chozen founded in 2004 is a fresh fast Asian led food outlet. The double unit site located in the boulevard at Excel serves a wide range of hot and cold Asian Food. The business has developed outside the centre and can be found in over 25 locations throughout the UK. Wrapid is a Hot Wrap led business that provides a range of great wraps ready to go alongside a range of sandwiches and Lavazza coffee. Orzo’s Deli situated at the West entrance offers a range of hot and cold Italian food including Pasta Pizza and freshly made deli sandwiches. All the sauces and pasta are made on site to our own recipes. Supervisor – Excel Exhibition Centre Outlets Could you shine as Chozen Excel’s next Supervisor? We are looking for an energetic, and flexible individual to work with us in our thriving fast-food outlets here at the Excel Exhibition Centre. You will be required to work a minimum of 25 hours per week / 100 hours per 4-week period on an adjustable shift pattern to suit the dynamic nature of events at Excel. You must be highly organised and able to lead by example, a dedicated team that will be looking to you for direction and motivation. You will be expected to work efficiently prioritising your workload and always showing initiative. What We’ll Give • £13.50 per hour, review in 6 months., • Minimum 100 hours per 4-week period, more in busy periods, • Based at Excel London, • Company Benefits include an hourly performance and time keeping bonuses of up to £1.50 per hour after you have successfully completed your 3-month probation period., • Access to a wide range of programs to train and develop you., • Pension contribution Role Description This is a part-time plus role for a supervisor located in the Excel Centre London. As supervisor, you will oversee daily operations, manage, but more importantly, lead a team of staff, ensure compliance with company policies and food safety, and coordinate team activities. Responsibilities also include monitoring performance, providing feedback, handling basic administrative tasks, and ensuring organizational goals are met efficiently. Your Key Responsibilities Will Include: Skills and Qualifications Who you are: Our Ideal Supervisor will • Be passionate about exceptional customer service., • Have previous Quick Serve Restaurant experience in a similar role., • Have experience supervising teams., • Self-motivated and able to multi-task and manage your own workload., • Have knowledge of Asian and Italian food and other world cuisines., • Be an ambitious and motivated individual who is always looking to upskill., • Have a hands-on and can-do attitude to daily tasks. In addition, the ideal candidate would have: • Ability to work at pace, whilst maintaining high standards with an eye for detail., • Excellent time management skills with the ability to work to deadlines., • Some knowledge with Excel and Word., • Excellent numerical skills and can handle large amounts of variable data to assist with ordering and manage stock levels. Benefits • Staff meals included on workdays and entitled to a 50% discount at other times.

CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step, we offer all of our assistant managers a training programme that can get you to General Manager level inside a year. THE GOOD STUFF... Flexible shifts - to fit around the other important things in life. Free meals and drinks when working. Love dining out? You'll love it even more with a 25% discount across all our bars. Structured training Plan and related £2kpa pay increase in your first year. 28 days holiday. 3 reviews a year with your Operations Manager. Development and career progression, 80% of all our management roles are filled internally. Length of service awards. Annual AGM for all our Assistant Managers. An awesome referral scheme – Good people know good people. Advanced management training sessions in service, atmosphere management, financials and hospitality standards. Uniform provided. Excellent tronc renumeration. Ever changing offering with premium products. Bonus opportunities. WHAT WILL I BE DOING? As a key player in the management team, you will assist the General Manager in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Thereafter managing a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE Design My Night / Collins – reservations / events Access – tills / ordering / stock management S4 Labour – Labour / payroll / HR CPL - Training We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? 48h per week. Starting Salary £31,500pa Increase of +£2kpa in year 1 on completion of your training. Service charge which averages between £8,000 to £10,000pa (uncapped) Total package between £39kpa and £ £42kpa. 5 things we ask from everyone Be nice Tell the truth Do what you say you are going to do Be available Say hello and goodbye

We’re Hiring: General Manager – Le Bab Location: London Salary: £36,000–£42,000 per annum (depending on experience) Employment Type: Full-Time Lead with Passion. Create with Purpose. Welcome to Le Bab. Le Bab is not just a restaurant – we’re a movement. Since 2015, we’ve redefined the humble kebab, crafting dishes that blend global gastronomy with classical fine dining techniques. Think ethically sourced, free-range British meat, vibrant seasonal produce, curated craft beer, and inventive cocktails — all served in a buzzing, modern space where hospitality is the star of the show. Now, we’re looking for a General Manager to lead one of our thriving locations, someone who is passionate, driven, and ready to bring the Le Bab experience to life for our team and guests. About the Role As General Manager, you’ll be the face and force behind daily operations. You’ll lead your team with energy and compassion, drive operational excellence, deliver top-tier guest experiences, and help shape the culture that sets Le Bab apart. This is a hands-on role where you’ll be on the floor, mentoring your team, and making strategic decisions that drive performance. We’re not looking for average, we want someone who thrives in fast-paced environments, loves food and people, and knows how to turn great teams into exceptional ones. What You'll Do Leadership & Culture Inspire and manage a vibrant front & back-of-house team. Foster a collaborative, accountable, and fun work environment. Run regular team meetings, performance reviews & training initiatives. Uphold and spread the Le Bab values of Hospitality, Creativity, Hard Work, and Continuous Improvement. Operations & Execution Lead daily service, manage shift reports, and oversee inventory & stock counts. Maintain operational standards including cleanliness, shift planning, and compliance. Collaborate with the kitchen team and head chef to ensure smooth service and product excellence. Guest Experience Champion unrivalled hospitality and consistently deliver 5-star service. Resolve guest complaints with professionalism and empathy. Ensure review scores remain above 4.5★ and NPS above 75. Performance & Profitability Manage budgets, labor costs, stock control, and supplier relationships. Drive top-line sales and implement strategies to grow the business. Monitor KPIs and implement data-driven improvements. Health, Safety & Compliance Ensure all training, documentation, and safety procedures are up to date. Liaise with external suppliers and health authorities. What You’ll Bring Proven experience as a General Manager or senior leader in a fast-paced hospitality venue. Exceptional leadership and communication skills; you bring out the best in others. Strong commercial awareness with a keen eye on performance and profitability. A love for great food, drink, and service. Confidence in handling operations, staff development, and customer feedback. A passion for creativity and a genuine desire to grow with the business. Why Le Bab? Competitive Salary: £36,000 - £44,000 per annum (based on experience) Growth Opportunities: We’re expanding, be part of that journey Training & Development: Access to apprenticeships and advanced management training Creative Freedom: We love new ideas and value your input Team Culture: Supportive, inclusive, and full of energy Perks: Staff meals, incentives, social events, and more Apply Now If you’re ready to lead with heart, hustle, and a hunger for quality we’d love to hear from you.

Job Summary We seek a dedicated and experienced Assistant Manager to oversee operations in our dynamic restaurant environment. The ideal candidate will possess strong leadership skills and a passion for culinary excellence, ensuring that our team delivers exceptional service and maintains high food safety standards. As an Assistant Manager, you will be crucial in supervising staff, managing daily operations, and fostering a positive work atmosphere. Skills and Qualifications • Leadership and Management: Proven ability to lead, manage, and develop a team. • Customer Focus: Passion for delivering exceptional guest experiences. • Communication: Strong written and verbal communication skills. • Problem-Solving: Ability to quickly identify and address issues that arise in a fast-paced environment. • Industry Knowledge: Understanding of industry trends, regulations, and best practices. • Creativity: Ability to suggest new ideas and processes to improve operations. Key Responsibilities • Operational Oversight: Assist in managing the day-to-day operations of the establishment, ensuring all aspects from food and beverage service to housekeeping and front desk run smoothly. • Staff Management: Recruit, train, schedule, and evaluate staff, providing guidance and support to ensure high standards of service and a positive team environment. • Customer Service: Serve as a direct point of contact for guests, handling inquiries, resolving issues, and ensuring a high standard of guest experience. • Quality Control: Monitor and uphold hygiene, health, and safety standards, as well as quality standards for food production and presentation. • Financial Support: Assist the Hospitality Manager with financial targets, including budget adherence, accurate administration, and contributing to profitability. • Inventory & Stock Management: Oversee stock levels, assist with cellar stock security, and contribute to inventory and purchasing decisions based on trends and business needs. • Event Coordination: Support the planning and execution of special functions and events, ensuring they are organized effectively. • Leadership: Lead by example, motivating the team, and taking over managerial duties in the absence of the General Manager. Job Types: Full-time, Permanent ** Salary - 31k - 33k including Tronc Expected hours: Between 45-48h / week Additional pay: Tips • Benefits: Company pension, • Discounted or free food, • Employee discount Schedule: Day shift / Night shift Saturday availability Sunday Closed Ability to commute/relocate: Old Street EC1V 9HL: reliably commute or plan to relocate before starting work (preferred) Work Location: In person Expected start date: Early October 2025

About the job Job Description The Lounge Supervisor at Heathrow Airport will focus on the Front of House operation whilst the Lounge is open and liaise with the kitchen to ensure all the required standards are met at all times. They will also support all management areas of the operations too when required. Also, the Lounge Supervisor will be expected to be part of the FB service delivery and attend to passengers as part of the attendant team. Managing the rostering for all catering staff (including kitchen staff) Managing time sheets/payroll management Ordering of food and drinks and sundries through Do & Co ordering system. Liaising with the Lounge Manager and Supervisors Liaising with laundry regarding Lounge linen Ordering cleaning supplies Performance management and training of all staff Investigating customer complaints Completing daily audits and maintaining stock control Ensuring food temperature is adhered to as per H &S regulations Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Minimum 3 years’ experience as a Supervisor in hospitality industry Ability to lead and motivate staff, delegate tasks effectively, and manage team dynamics. Strong focus on providing excellent service to guests, addressing their needs, and resolving complaints. Effective verbal and written communication skills to interact with staff, management, and guests. Ability to quickly identify issues and develop solutions to enhance operations and guest experiences. Strong organizational abilities to manage multiple tasks, schedules, and priorities efficiently. Keen eye for detail to ensure the lounge is clean, well-presented, and meets high hospitality standards. Skills to manage time efficiently, ensuring that service levels are maintained and that tasks are completed in a timely manner. Understanding of budgeting, inventory control, and financial reporting to manage the lounge's profitability. Familiarity with menu offerings, beverage pairings, and food safety regulations. Ability to handle conflicts among staff or with guests diplomatically and effectively. Ability to work collaboratively with other staff members, fostering a positive work environment. Skills in training new staff and providing ongoing development opportunities for team members. Flexibility to adapt to changing situations, guest needs, and operational demands. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £14.00 per hour Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Reception Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

The Assistant Manager supports the daily running of Heroica Lounge, helping to maintain excellent service, streamline operations, and support staff performance. This role is key in upholding our quality standards and enhancing the overall customer experience, while working closely with the manager and business owner to meet key business goals. This is a hands-on role that includes working regular shifts alongside the team, including serving tables and supporting front-of-house operations. Key Responsibilities: 1. Operations & Quality Support • Assist in managing day-to-day operations, ensuring service runs smoothly., • Help maintain standards for food quality, hygiene, and health & safety., • Support with inventory checks, stock control, and liaising with suppliers., • Oversee the coordination of dine-in, takeaway, and delivery services., • Work regular shifts alongside the team to lead by example and stay close to daily operations. 2. Customer Experience & Reputation • Deliver excellent customer service and help resolve customer concerns., • Support initiatives to improve and maintain a 4.9-star Google rating., • Monitor reviews across Uber Eats, Deliveroo, and Just Eat and flag issues., • Help create a warm, welcoming environment for guests and delivery customers. 3. Sales Support & Promotions • Assist in implementing marketing campaigns, promotions, and events., • Help execute strategies to increase sales and online visibility., • Contribute ideas to grow delivery orders and enhance platform performance. 4. Cost & Inventory Awareness • Support cost-control efforts and monitor for unnecessary waste., • Help track usage of ingredients and manage portion control., • Understand and support the goal of keeping staff wage costs under 26% of revenue. 5. Team Support & Development • Help recruit, train, and supervise front-of-house and kitchen staff., • Foster team morale and help maintain a positive, productive environment., • Assist with creating fair and efficient staff rotas., • Provide feedback and on-the-job training to support team performance. 6. Compliance & Health & Safety • Ensure team members follow hygiene and safety procedures., • Support efforts to meet regulatory standards and prepare for inspections., • Promote our goal of becoming a Living Wage accredited employer. Requirements: • Previous experience in a supervisor or assistant management role in hospitality., • Strong communication and problem-solving skills., • Ability to support operational and financial goals., • Experience managing staff and handling customer issues effectively., • Familiarity with food delivery platforms is an advantage., • Willingness to work regular service shifts and lead from the front. What We Offer: • Competitive pay with opportunities for growth and bonuses., • A dynamic and supportive team environment., • A chance to be part of a growing, community-loved business., • Ongoing training and career development opportunities.

START YOUR NEXT CHAPTER IN OUR LONDON CENTRAL KITCHEN, HOUSED AT BARLEY MOW The Barley Mow on Horseferry Road is home to our London Central Kitchen. This busy Central Production Kitchen in Westminster supports our businesses throughout London, as well as delivering the Barley Mow food menu to customers from the local community and businesses. ABOUT THE ROLE We are seeking a skilled and motivated Chef de Partie to join our kitchen team in Westminster. The ideal candidate will have experience running the pass or on the cook line in a busy, high-quality kitchen and a strong passion for cooking and presentation. You will work closely with the Kitchen Supervisor and General Manager to ensure smooth service and high standards of food preparation. Key responsibilities include: Running service by yourself in quiet periods, and with the support of Commis / Prep chefs when busy periods occur. Prepare, cook and present dishes to a high standard. Maintain cleanliness and organisation at all times. Monitor portion control and minimise waste at all times. Help monitor stock levels and inform superiors when running low on stock. Requirements: Previous experience as a CDP or strong Demi CDP in a busy kitchen Good knowledge of kitchen operations and food safety (HACCP). Ability to work well under pressure in a fast-paced environment. Excellent team player with good communication skills. Flexibility to work shifts, weekends, and public holidays. WE ARE PROUD TO OFFER: • Some of the best Career Growth Opportunities in the industry., • Flexible Shift Patterns – to fit around the other important things in life., • A Competitive and Progressive salary - the lower figure is the hourly salary, and the higher figure represents the average hourly income across a year, including tronc distribution for the role advertised., • · Live In: £12.25 - £14.64 p/h, • · Live Out: £12.50 - £15.11 p/h, • A monthly variable share of the venue service charge, paid through a Tronc scheme in line with the Tipping Act 2023. 100% of our Service Charge goes to our employees and is distributed in its entirety on a monthly basis., • Wage Stream – giving you direct access to your wages when you need them., • Private Medical Cover on completion of one year’s service., • Access to Professional Mental Health Resources and an Employee Assistance Programme on completion of one year's service., • 28 days paid Holiday per annum, inclusive of Bank Holidays., • 25% Discount at all Glendola Leisure Venues., • Annual Staff Events, • Opportunities to innovate and contribute to the growth of your business GLENDOLA LEISURE GROUP - A LEADING FAMILY-OWNED PRIVATE HOSPITALITY COMPANY Glendola Leisure operates many different bars, pubs and restaurants across the UK in London, Glasgow, Belfast & Edinburgh. In your City, you will be part of a small team supported by our wider group and open to all the opportunities that come with that. What we all share as part of the Glendola Family is a passion for our customers, being experts in our products, providing exceptional service and a commitment to being better every day. If you can offer friendliness, a ‘can-do’ attitude and willingness to become an expert in your products and want a role that is as individual as you are, then you’re the one for us. It is time you stopped going to work and started coming to life. Are you ready to be part of one of the hospitality industry’s biggest success stories? – It’s time to apply.

To work within our Catering department to assist with all aspects of basic food production and service, kitchen hygiene and other duties associated with the running of the School’s kitchen. • Basic food preparation, • Communicating with customers, • Setting up food service counters prior to service time., • Service of food to boys and staff and visitors, • Recovery of left over foods, • Cleaning of service counters, dining room, kitchen equipment, furniture and floors etc., • Use of dishwashers, Pot Wash and cutlery polisher, • Buffet work in all parts of the School, • Required to wear protective clothing and safety footwear, • Service and cleaning in Tuck Shop (when needed), • Other related duties as detailed by your line managers., • Working across all other areas within the Catering Department providing cover during periods of absence as and when required. The areas will include Pot Wash and Veg preparation., • To perform all reasonable duties to support the department as requested by the Catering Manager., • Regularly complete both online and in-person training on catering practices and school compliance requirements.

Job Overview Dorothy’s Deli is offering an exciting opportunity to join our growing team as a Kitchen Manager at our production kitchen in Hackney. We're looking for someone with strong experience, sharp organisational skills, and the energy and passion to help take our operation to the next level. This role is ideal for someone who thrives in a fast-paced, high-volume kitchen environment and is motivated by teamwork and great food. Responsibilities • As Kitchen Manager, you’ll work closely with the owners and be responsible for the day-to-day running of our production kitchen, leading a small but dedicated team. Your responsibilities will include:, • Managing kitchen staff and weekly rotas to ensure smooth operation, • Leading and upholding standards in food preparation, cooking, and presentation, • Ensuring compliance with food hygiene and safety regulations (HACCP), • Training and mentoring kitchen staff on food safety and culinary techniques, • Monitoring stock levels and ordering supplies to control food costs, • Organising daily schedules based on pre-orders from multiple offices and partners, • Ensuring all lunch orders are portioned, plated, labelled, and ready on time, • Coordinating with couriers for timely collections and deliveries, • Identifying issues quickly and implementing efficient solutions under pressure Skills • At least 2 years' experience in a leadership role in a fast-paced kitchen, • A positive, can-do attitude and ability to work under pressure, • Excellent organisational and time-management skills, • A friendly, approachable personality with a strong work ethic, • Experience managing a team in a hospitality or production kitchen environment, • Great people management and communication skills, • Flexibility, creativity, and a drive to grow with a developing brand Perks & Benefits • Cycle to Work Scheme, • Free staff lunch during shifts, • Team social events, • A supportive, energetic environment with genuine opportunities for progression

The Breakfast Supervisor is responsible for overseeing the hotel's breakfast service, ensuring exceptional guest experiences. This role involves supervising the breakfast team and operations, maintaining service standards, and ensuring smooth day-to-day food & beverage operations. Key Responsibilities: Breakfast Service Supervision: · Oversee and coordinate the daily breakfast service, ensuring efficiency and high service standards. · Ensure stations are well-stocked, visually appealing, and meet hygiene and safety regulations. · Train and lead the breakfast team, ensuring guests receive attentive and friendly service. · Address and resolve any guest concerns or special requests during breakfast service. · Monitor food quality and liaise with the kitchen team to ensure timely replenishments. · Ensure cleanliness and organization of the breakfast area, complying with health and safety regulations. Team Leadership & Training: · Train and mentor breakfast staff, ensuring high standards of hospitality and service. · Create staff schedules to ensure adequate coverage for breakfast service. · Motivate and support the team to maintain high morale and productivity. · Monitor team performance, providing feedback and implementing improvements where needed.

Purpose of role To be in charge of the day-to-day kitchen operation of the gorgonzola bar. The role reports to the Restaurant Manager and General Manager Nature of role This role requires a great attitude in working behind a counter in front of the guest Able to showcase the greatness of prime products to the guests Capable of working solo, managing the small preparation and the service, for a 15 seats cheese and wine bar It is currently Monday to Friday role, dinner only, around 45 h (subject to change at GM discretion) Duties & responsibilities Deliver consistently high-quality food, presented to a high standard, that expresses the values of Tosi Ensure consistency in portion size, taste, and presentation every time. Manage portion control and wastage to achieve margin targets as set by management. Be able to work in a small space, in front of the guests. Be able to work clean and tidy, to make sure that you minimize the hassle of small spaces. Manage kitchen processes so that food is delivered to the table in a timely manner as required by the front of house. Work closely with Managers to ensure smooth cooperation between the departments. Maintain high standards of cleanliness and food standards in the kitchen in order to achieve 5/5 food standards ratings. Ensure all required compliance forms are filled out correctly and in a timely manner. Manage kitchen processes to minimise wastage Complete stocktakes as required. Manage stock levels to avoid over-ordering. Maintain kitchen equipment to a high standard, carrying out regular cleaning as required. PERSON SPECIFICATION Experience Minimum one year of experience in charge of a section Minimum one year with an open kitchen and be able to have direct contact with guests – useful but not essential Skills & interests Proven skills in food presentation and flavor pairings Fluent in English; spoken Italian is useful but not essential. Proven abilities in the areas set out in the job description. Wine knowledge is useful but not essential. Character An easy-going personality that fits with our relaxed and informal management style.

Simple Health Kitchen – Supervisor Menager WHO WE ARE: We are the new and progressive generation of hospitality encouraging self motivated and highly ambitious individuals. We promote healthy living through delivering our delicious, healthy and balanced food to our customers. Simple Health Kitchen desires to inspire more sustainable and healthy lifestyles by improving the high street food industry and therefore the perception of people about healthy eating. Introducing guilt-free delicious dishes, which are simple, nutritious and positively enhance people’s mind, body and soul. Founded in 2015 by rugby player and fitness professional Bradley Hill, the company is the longest standing health food business in London. Having 4 sites throughout London and an array of delivery hubs allowing us to deliver our healthy product throughout London. The company holds great opportunities to be able to develop ambitious individuals to have a very successful career in hospitality. We have a variety of business operations, some run Monday to Friday 8am-3pm, some 8am -9pm and we even have a 7 days operation. Locations include Baker street, Bank & Fleet street. WHAT WE ARE LOOKING FOR: We are looking for like-minded people to join us in brightening up people’s days at Simple Health Kitchen. We are looking for people who are available throughout the week for Breakfast, Lunch and Dinner. Fully flexible candidates are preferred. We are looking for people with high ambition, attention to detail and a constant strive to brighten people’s day– Mix this in for a passion for food and we want to meet you. As a Supervisor, you will become a key part of our restaurant team (service and kitchen). Among other things, you will be expected to lead and motivate your team, alongside the General manager, to achieve the business goals set out by your Operations Manager. We are looking for someone who is hungry to grow and have a high drive for success. It’s a fast pace but we have lots of fun along the way.

Coffee Island is currently looking for a full-time assistant store manager for its store in central London. We are looking for a fun and friendly assistant to join our team, someone who enjoys working with others in a fast-paced environment and wants to contribute in creating a unique coffee experience for our guests. We are looking for someone who: · Has a High School Diploma · At least 1 year of previous coffee experience · Latte skills are preferred · Has a passion for coffee, food and cafe culture · Understands and values the importance of customer care & hospitality · Has a commitment to consistency in quality, speed and intelligent customer service · Has the ability to multitask and work in a fast paced environment · Is a mature & motivated team player · Has a strong work ethic and a proactive attitude · Must be fluent in written and spoken English We are offering: · Competitive wage depending on experience & qualifications · Extra team incentives & product perks · Specialised training & brewing skills development · Open-door communication · Ability to advance your career · Opportunity to earn certification by the Specialty Coffee Association (SCA) Job Type: Full-time Schedule: 8 hour shift Ability to commute/relocate: London WC2H 9NY: reliably commute or plan to relocate before starting work (preferred) Experience: Barista experience: 1 year (preferred) Hospitality: 1 year (preferred) Customer service: 1 year (preferred)

HIRING: Waitress/Waiter & Indian Restaurant Manager Waitress/Waiter Description : Customer service Manage stock Placing orders Improved communication between staff and management Create a positive work environment Seating and taking orders of customers Making drinks, coffee, cocktails in the bar section and desserts. Should be able to use the till and take card payments. Cleaning duties. Should be able to take and solve complaints from customers. Indian Restaurant Manager Description : Top-rated Sidcup Indian restaurant needs a dedicated Manager! Must be a strong leader who can manage FOH/BOH, drive sales, and maintain high food quality/service standards. Competitive salary + bonus. Duties: Restaurant Manager manages staff and may be required to fill in for any employee in a restaurant. Some of the important duties and responsibilities typically involve: • Organising staff shifts and scheduling, • Providing excellent customer service, • Planning menus, • Working with food and drink suppliers, • Ensuring all food safety procedures are strictly followed according to sanitary regulations, • Following all company policy and procedures regarding dealing with cash, equipment and property, • Maintaining safe working conditions, • Auditing inventory levels to ensure product availability, and ordering products as necessary, • Recruiting and training staff, • Working closely with management to meet revenue objectives, • Implementing appropriate strategies to resolve adverse trends and improve sales Note: Please mention which role you are applying for. Location : Sidcup, London

Job overview To provide a consistent, professional approach to all guests through the highest standards of product and service. To actively contribute to meeting and exceeding hotel targets. Duties and responsibilities Sales and Revenue: • To be proactive with contributing to the success of the department, • Products and services are explained to the customer at all times to ensure the customer has the best choice available to them., • To ensure all procedures pertaining to revenue capture are up-held at all times Costs and efficiency: • To minimise wastage at all opportunities, • To actively promote an energy efficient culture throughout the department, • To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. Customer relations: • Positive working relationships are established and maintained with colleagues throughout the Hotel, • Customer feedback, both positive and negative are responded to appropriately and efficiently, • Information on customer service problems is gathered in order to improve the service offered, • A positive personal image is maintained at all times, • The needs of the customer are kept in balance with the needs of the organisation, • All guests are received and offered assistance in a positive manner at all times Operational requirements: • To answer all telephone calls in a polite and professional manner, • Table bookings are handled according to departmental procedures, • Back and front of house service areas and equipment are prepared, maintained and cleared, • Bars, dining rooms and function rooms are prepared, maintained and cleared, • Assistance is given in the maintenance of food displays, • Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures, • Cleaning is undertaken within the food and beverage areas as required, • Dining areas are prepared according to the requirements of business, • Food is served promptly, accurately and according to the standards of the department, • Drink orders are taken and served following departmental procedures, • Wine orders are prepared, taken and served accordingly, • Customer satisfaction is monitored throughout the meal and any remedial actions taken as required, • All customer feedback, positive and negative is reported to the Team Manager or Supervisor, • Food and drink requisitions from kitchen and bars are dispensed according to Hotel procedures, • To adhere to all Health and Safety Requirements as required by Hotel, • To adhere to the Food Hygiene Regulations and Licensing Laws, • To adhere to the requirements of the Data Protection Act at all times

Location: Chocolate Dino Company, Kennington Road, London Hours: Saturday & Sunday (with occasional extra shifts during events or holidays) Reports to: Store Manager / Owners About us Chocolate Dino Company is a small, independent bakery-coffeehouse known for heavyweight cookies, brownies, waffles and brunch plates served with a smile. We’ve been featured in Forbes, Condé Nast Traveller and HELLO! and have built a loyal crowd who come for proper food, great coffee, and the friendly Dino vibe. The role We’re looking for a reliable, energetic weekend team member who can switch between kitchen and front-of-house as service flows. One moment you’ll be plating brunch dishes or prepping cookie dough; the next, running plates, clearing tables, or helping guests at the counter. What you’ll do Support the chef with basic prep, plating and clean-down Run food and drinks during busy brunch hours Keep the pass, counters and tables spotless throughout service Restock pastries, napkins, takeaway cups and fridge displays Help close down the shop and kitchen at end of day following checklists What we’re looking for Weekend availability both Saturday and Sunday (8 a.m.–4 p.m.) A quick, tidy worker who likes staying busy Friendly with customers and calm under pressure Some café, restaurant or kitchen experience preferred but not essential Interest in great food, coffee and cookies definitely helps What we offer £10–£13 per hour plus share in service charge - depending on your age and experience. Staff meals & unlimited coffee on shift Team discounts on all products A positive, small-team environment where you’re treated as part of the family Opportunity to grow as the Dino brand expands If this sounds like your kind of weekend hustle, drop your CV. Chocolate Dino Company

We are looking for an experienced and enthusiastic Bar Manager to oversee the smooth operation of a busy, independant, family run pub. 40-43 hours a week. Must have a passion for the industry and good experience of social media. Responsibilities• OVERSEEING A BAR STAFF OF 7 · Weekly rotas · Managing staff on duty · Hiring and training of all new bar staff · Training of ales and all new products · Dealing with any arising staff issues, timekeeping, misconduct ENSURING THE SMOOTH OPERATION OF DAY TO DAY RUNNING OF THE BAR. · Daily cash up · Maintaining and organising of bar storage areas · Overseeing cleaning rotas · Cellar management – maintaining ales, updating the board, line cleaning and trouble shooting · Till programming · Liaising with kitchen · Customer service – making all customers welcome and dealing with any complaints/issues SOCIAL MEDIA Daily posts for food and drink Weekly posts - promoting events CO-ORDINATING FESTIVALS/EVENTS/PRIVATE HIRE · Dealing with client bookings and personalising customers requests · Organising menus and packages for private parties · Dealing with breweries for annual beer festival · Co-ordinating drink led events

About Us: We are HOP! We exist to bring the intoxicating, colourful high energy and vibrantly delicious street food favourites of Vietnam with a quick service experience, to the many, whilst creating moments of JOY in everything we do - the true Vietnamese way! HOP is more than a Vietnamese restaurant brand; it’s a way of life! We are looking for dedicated, thoughtful, and joyful Team Members to join us! If you have a fearless attitude to life, a little free spirited, full of good vibes and love Vietnamese food, then HOP is where it's at! Benefits: Paid breaks, free food on shift, extra day of holiday for your birthday, paid training and development and seasonal night out, min 16 hrs contract. About the role: Your tasks and responsibilities will depend on the daily allocation made by your manager. Your main duties are based on the food production line (kitchen preparation) and include preparing and assembling hot/cold dishes ordered by our guests and daily cleaning during and after service. You will also, from time to time, be a floor host - greet and welcome guests, assist them with their ordering and manage customer flow. This role is restaurant based and involves working a variety of shift patterns, including working weekend and bank holidays. If you think this position is for you, please apply, and we will get back to you as a priority! Thank you! Job Types: Full-time, Part-time Benefits: Discounted or free food Employee discount Referral programme Work Location: In person

Main Responsibilities In the role of Shift Leader, you'll be the captain of our pizza-loving team, making sure every shift is a slice of perfection! Your leadership skills will bring the ingredients together for smooth operations, happy customers, and a fun-filled atmosphere that's "dough-lightful" to be a part of. Collaboration and organization will be your secret sauce, ensuring our pizza-making process is as "toppings-tastic" as can be. As the "supreme" overseer of the shift, you'll have eagle eyes and sharp ears, making sure our team knows their tasks and deadlines like the back of their hands. No delays in our delivery game! You'll "knead" the skills to manage our processes and technology, ensuring our pizzas are whipped up in record time. With your keen eye for detail, you'll be the "crust-odian" of product quality, freshness, and upholding our scrumptious standards. Our customers will be satisfied with the exceptional pizzas delivered to their doors. But it's not just about being a leader, you'll also be the motivator and mentor for our team members. Giving them "dough-licious" feedback and recognition in the moment, you'll create an environment where work becomes play! Training and uplifting our new team members will be a major part of your role, and leading by example and using clear communication will be your secret ingredient. So, get ready to be the "dough-light" of every shift as the Shift Leader, bringing the slice of fun, friendship, and fantastic pizzas to our Pizza Hut Delivery family. It's time to create some "pizza-rific" memories and make work an absolute blast! The Ideal Candidate Being a Shift Leader is all about making your team "grate" in your "pizza-tastic" hut! With exceptional leadership skills and a knack for connecting with people, you'll bring the best version of yourself to the present moment. After receiving awesome training on becoming a top-notch team coach, you'll be ready to ensure that every "crustomer" you serve has an absolutely amazing experience. You already possess many of the qualities needed for this role. A deep passion for pizza and people. We're all about cultivating a culture that brings individuals together and celebrates the unique flavors that define us, well... us! We believe in continuously working, growing, and thinking outside the (pizza) box. This means that the future you desire is within your grasp, regardless of who you are or what you aspire to achieve. But this is just the beginning - the first step on your path to an incredibly successful leadership career. We'll provide you with all the support and flexibility you need, offering learning opportunities both on-the-job and through online and classroom training. Your responsibilities will include: Ensuring excellence in the kitchen and wowing customers with outstanding service. Becoming a guru of standards and procedures, consistently delivering nothing short of exceptional performance on every shift. Coaching and guiding our team members to unleash their brilliance, just like you. Going all-out to achieve remarkable results during every shift, surpassing even the most challenging targets. Maintaining a laser focus on Health & Safety and Food Hygiene regulations, ensuring we meet the highest standards. So, get ready to embark on an exciting journey as a Shift Leader, where you'll blend your passion for pizza and people with your natural leadership abilities. Together, we'll create a dining experience that blows minds and leaves a lasting impression. About The Company WHY PIZZA HUT? At Pizza Hut, we make every single one of our craveable pizzas by hand. And we work even harder to help you handcraft your future. Exactly how you choose to. We’re creating a solid base. A launchpad, designed to make sure you’re ready to rise. No matter what your idea of success looks like, we’ll help you get there. So, you can rise to every occasion, every challenge, and every opportunity. This is a place where you can get stuck in, make lifelong friends and be part of a pizza-loving community where all are welcome. Our aim is to create an exciting environment to help you get where you want to go – in your personal life and at work. A place to work together and grow as a team. Because, when you rise, we rise. So, what do you think? Are you ready to rise? AN EQUAL SLICE No matter who you are, or where you’re from, we want you at our table. We’re all about delivering an equal slice for everyone, and we love to celebrate our differences and the things that make us unique. We’re proud to say that you’ll work with a diverse bunch of people when you’re here. And everyone has the opportunity to grow, thrive, and rise with us. We’re passionate about diversity and have partnered with Hatch to create the New Founders programme, dedicated to levelling the playing field so there’s an equal slice for everyone. OUR HISTORY It all started in 1958 in Wichita USA, when brothers Dan and Frank Carney opened the world's first Pizza Hut restaurant by borrowing $600 from their mum. It was the start of the biggest pizza name in the world, and in 1973, that fantastic pizza came to the UK. What started out as a single Hut in Islington, London is now over 700 Restaurants and Delivery outlets up and down the UK, and guess what, the pizza is still the best in town. Since we came to the UK in 1973, we've been proud of our service and great food. We brought Deep Pan to the UK and we invented Stuffed Crust and Cheesy Bites. And we're not done there, we're still leading the way with our innovation, watch this space for future exciting products.

To be the first key contact for all visitors of “The Bath House” Bar and Restaurant area, provide friendly and professional welcome. Take all food and drink orders and serve both at the highest standards following your training. Promote “Banya” culture and product, be a positive ambassador of the facility, report all activity to Management and overall support Management in organizing day to day Operations.

At Scarpetta we make pasta from scratch, roast our own coffee blends and serve the classic Italian Aperitivo every evening. While lunch is all about fast-paced service, evenings are about having a relaxing time. We dim the lights, play excellent music and become a restaurant where our guests can have a great dining experience. We have three restaurants in Central London and we are looking for an ambitious, respectful and experienced supervisor, who is not afraid to roll their sleeves up, lead by example and deliver amazing results. As a front of house supervisor, you will be a role model to Scarpetta employees, guiding and coaching your team to deliver incredible services to guests with integrity and passion. You share the courteous and hospitable values of your Senior Managers and these will cascade down through your team and to your guests. Being accountable for and proud of your restaurant, you will grow a caring team that work collaboratively and seamlessly with Front of House & Back of House team to deliver our common goals of outstanding guests experience. Understanding how this is key to Scarpetta’s profitability and growth. You plan your shifts impeccably, constantly monitoring cleanliness, health and safety, licensing compliance and staffing levels; finding continual improvement in creative ways. Perks & Benefits: • progression within a fast-growing company, • Monday to Friday, • Permanent contract, • 24/7 Hotline providing free financial, legal, and personal advice, • 28 days' holiday per year, • 50% off across Scarpetta Restaurants, • A supportive, people-focussed culture, • Daily high quality and healthy employee lunches, • Unlimited coffee, • Employee referral bonus, • Great staff parties!, • Free financial and legal personal advice services Key Responsibilities: • Being part of the Management and help opening/closing the restaurant., • Team enabler - Encouraging and supporting a culture of learning and development and talent retention by continually coaching team members, being courteous even under pressure and assisting with appraisals., • Lets’ grow together – You are commercially aware of what it takes to grow a business and increase profitability through effective marketing initiatives and valuing customer feedback. You are aware of your teams accountability for controllable costs and constantly assessing staffing levels., • Positive attitude - Providing unexpected surprises to the team and customers and moments of care, being calm and considerate of fellow colleagues., • Compliance management – You demonstrate due diligence in health and safety, food safety allergen awareness and risk assessment according to Scarpetta policies., • Exceptionally guest focused - Being approachable, calm and friendly, even in times of pressure., • A product expert – From a perfectly garnished gin and tonic to a table setting that’s instantly—Instagramable, you are passionate about our offering and know everything about it!, • Venue Maintenance – Ensuring the ambiance of the venue is as warm, welcoming, tidy and safe as possible, you communicate any issues clearly to senior management., • Stock and Cash Handling – You are confident using EPOS, software programs manual systems to accurately manage, record and report stock, cash and rotas. Taking responsibility of security, wastage, profit margins and licensing law when on duty.

We are looking for an experienced, ambitious and enthusiastic Kitchen Supervisor, with high standards and a true passion for great food and people, to join our young and expanding farmily! Supporting the kitchen Manager with the daily kitchen operations, costs, health and safety, productivity and food quality, the Kitchen Supervisor will also be responsible for the kitchen team performance and standards. What We Offer: • Salary up to £14.95 (including £1 weekly team bonus)., • Daily food allowance during shifts with unlimited coffee., • 50% discount across all our restaurants when off duty., • Unlimited coffee on shift., • You will never work on your Birthday and be paid for it!, • Healthcare cash plan., • Discount on our Pantry selection like a tahini chocolate spread., • Monthly team socials and annual parties., • Opportunities for development in the company., • Green Commute – Cycle Scheme., • Employee Assistance program (supporting mental health and well-being) Key Responsibilities • Delivering the highest food quality from prep to cook., • Training, coaching and developing the kitchen team., • Supervising all aspects of the kitchen health & safety in accordance with the law., • Supporting the Kitchen Manager keeping the operational costs within budget. What makes a great Farmer? • Experience running a fast-paced kitchen., • Colourful personality and individuality, being Bold but Humble., • Passion for great food and people., • Caring for your team. At Farmer J we prepare the most delicious food; we cook from scratch with the best ingredients, and we source locally where we can from high-welfare UK farms. We take pride in what we do, and we wear bandanas! Does this sound like you? Apply here! We are looking forward to hearing from you!

The Cheese Bar are looking for a talented Head Chef to join and lead the Back of House team at our restaurant in Paddington Central, The Cheese Barge. We’re dedicated to celebrating the best in British Cheese, working with suppliers from all around the country to create our signature grilled cheese sandwiches, cheese boards and other classic cheese-focused dishes – all seasonal, and made with the best quality produce. We're busy year-round, so you’ll need energy and a positive attitude to succeed in our small, but passionate and determined team. You will have the exciting opportunity to lead and develop the back of house team to deliver The Cheese Barge dining experience that our customers have come to know us for since opening in 2021. Full training on cheeses is provided, including industry recognised qualifications through the Academy of Cheese, as well as a range of benefits. Professional development opportunities are available within the company for those who show initiative. If this sounds like you, please get in touch. Key Responsibilities • Responsible for all culinary activities at The Cheese Barge, Paddington., • Working with senior management to develop menus and special dishes, liaising with suppliers, monitoring GP and staff costs, and writing product specifications and recipes., • Lead the BOH team, hiring, motivating and managing staff of all levels, and ensuring full training on produce, products, food hygiene and H&S., • Overseeing food purchasing and storage., • Maintaining rigorous standards across all aspects of your role, leading by example to the rest of The Cheese Barge staff., • Manage relationships and workflow within BOH team, and between FOH & BOH, working closely with the General Manager. Benefits: • 28 days holiday per year, • Monthly British cheese box, • Quarterly Bonus, • Producer visits, • Free staff meals & trader discounts, • 50% off meals on your days off, • Full training & tastings, including Academy of Cheese qualifications, • Staff socials Requirements: • A strong knowledge of flavours and palate, with 2-3 years' experience in a good calibre of restaurant., • An awareness of British Cheese, with an interest to learn and develop a deeper understanding of it, • A strong understanding of the London restaurant scene, seasonality and British produce, • Creative, driven and passionate, with the ability to manage and motivate a team, • Excellent work ethic, organisation and communication skills, • Friendly, approachable and humble

Manage day-to-day operations, including kitchen and customer-facing operations Recruit, train, supervise, and evaluate team members to ensure excellent performance and motivation. Oversee food preparation and service quality, ensuring all menu items meet company standards. Monitor health, safety, hygiene, and food safety compliance. Plan staff rotas and manage shift scheduling based on peak business hours. Handle inventory control, place supplier orders, and reduce waste through proper stock management. Address customer complaints and feedback promptly to maintain satisfaction and repeat business. Implement operational improvements and report on store performance, staff productivity, and support business expansion.

About the job Job Description As Transport Operations Manager, you are responsible for the day to day managing of all transportation matters within DO & CO. This includes managing members the transport department that includes landside and airside supervisors, support staff, drivers and loaders. Overseeing the operational planning of flight and people schedules and managing the live airside and operation. Through strong communication, you will ensure all members of the transport team are aware of the expectations of their role, and how to operate safely airside. You will play a major part in supporting the DO & CO family to deliver exceptional food and service, maintaining the high reputation of DO & CO with our partners. Day to day managing of all people management processes for the Transport department both airside & landside Collaborating with other internal departments to ensure that flights are serviced on time in a safe and efficient manner. Ensure success is not limited to your department. Operational point of contact for external stakeholders such airline clients and airport contacts. Taking the lead with confidence, and being dependable during times of disruption. Motivating the team, and providing direction and guidance to Supervisors, Support team, driver and loaders on shift. Managing, reporting, and implementing any changes as required, to ensure DO & CO is compliant with the regulations relating to airside and landside operations. Having the composure and ability to adapt to stressful situations and deal with any emergencies or last-minute changes to scheduled flight operations. Taking the initiative to create and maintain an environment of continuous improvement and positivity. You will be precise and have great attention to detail when recording and completing paperwork as well as ensuring all records are up to date. Maintaining the DO & CO high standards by ensuring airside and landside deliveries are on time and in accordance with airline and airport safety standards. Maintaining good working relationships with all DO & CO family members as well as our partners, vendors, and other stakeholders. Contributing to the team’s successes in periods of disruption or where required due to heavy workload. Ensuring all aspects of the operation are assessed and all members of the department consider DO & CO a safe place to work. Taking responsibility for all your actions, support your team, and celebrate successes as a family Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications You are a role model, leading by example, ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality Passion and motivation for delivering high levels of safety and service standards. Well presented, professional individual with a can-do, positive attitude that indulges in team success Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best Strong, dependable leader that will happily join and assist your team to maintain the high DO & CO standards at any given moment You are a clear and engaging communicator, strong verbal and written English, and will use a variety of methods to keep the team well informed on all important matters Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family Have energy and drive to deliver beyond expectations and effectively balance priorities and always looking for ideas and opportunities to improve our service and operations Approachable leader that the large DO & CO Family can depend on and trust With your guidance, your department will always remain a safe place to work and operate You must have previous experience in Operations Management role. You must have a clean, 5-year checkable history due to working in a restricted zone of an airport Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Room Division Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

Location: 3 Dorma Trading Estate, Staffa Road, Leyton, London, E10 7PY Company: Dong Fang Foods Ltd Salary: £47,000 per annum Hours: Full-time, 37.5 hours per week About Us Dong Fang Foods Ltd is a leading supplier and marketing specialist serving Chinese restaurants and food businesses across the UK. We are expanding our operations and seeking a talented and motivated Account Manager to join our London office. This is an excellent opportunity to play a key role in developing advertising strategies and building long-term business partnerships in the growing UK Chinese food market. Key Responsibilities Develop and deliver B2B advertising campaigns tailored to Chinese restaurants and food businesses. Manage multi-channel marketing initiatives, including social media, websites, email campaigns, and print advertisements. Support the sales team by creating targeted marketing strategies to win new contracts and maintain existing client relationships. Oversee the production of marketing materials such as brochures, promotional content, and digital advertising. Conduct market research and trend analysis to refine advertising strategies and improve brand positioning. Work closely with internal teams to align marketing activities with sales and supply chain objectives. Identify and pursue new business opportunities outside London, expanding our client base across the UK. Requirements Degree in Business, Marketing, or a related field (or equivalent experience). Proven experience in B2B marketing, advertising, or account management. Strong knowledge of digital marketing tools and channels (social media, email, website content). Excellent communication and relationship-building skills, with the ability to work across cultures. Analytical mindset with the ability to conduct market research and assess ROI. Fluency in English; knowledge of Mandarin is highly desirable due to the client base. What We Offer Competitive salary of £47,000 per year. A dynamic role within a growing company with opportunities to influence business strategy. Exposure to the fast-growing UK Chinese restaurant industry. A collaborative and supportive team environment.

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Organize and coordinate special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar managerial role is essential, demonstrating a deep understanding of specialty coffee and its culture., • Passion for specialty coffee with a strong knowledge of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, point-of-sale systems, and business operations., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

Job Purpose To provide excellent customer service by assisting shoppers, maintaining fully stocked shelves, and ensuring the shop floor is clean, safe, and well-presented at all times. Key Responsibilities Greet and assist customers with inquiries, product locations, and general support. Restock shelves, displays, and chillers/freezers to ensure product availability. Rotate stock to maintain freshness and reduce waste (FIFO method). Check and maintain accurate pricing and promotional signage. Ensure the shop floor is clean, tidy, and safe, including spillages and obstacles. Assist in receiving, unpacking, and sorting deliveries. Support checkout staff when required (bagging items, queue management, etc.). Report low stock, damages, or discrepancies to supervisors. Follow health and safety, food hygiene, and store security procedures. Skills & Qualities Good communication and customer service skills. Ability to work well in a team and under pressure. Attention to detail and organizational skills. Basic numeracy and literacy skills. Friendly, approachable, and reliable. Working Conditions Standing and walking for long periods. Lifting and carrying products (within safe manual handling limits). Flexible shifts, including evenings, weekends, and holidays.

Key Responsibilities: Develop and implement marketing campaigns to promote seasonal menus, events, and delivery platforms (e.g. Deliveroo, Uber Eats). Analyse customer trends, local demographics, and competitors to identify growth opportunities. Manage online presence including social media, website updates, and digital advertising. Coordinate promotional activities such as loyalty programmes, influencer partnerships, and cultural festival campaigns. Identify and build partnerships with local businesses, corporate clients, and event organisers. Monitor and report on marketing ROI and commercial performance metrics. Oversee branding, advertising, and visual merchandising aligned with the restaurant’s image. Manage supplier relationships and negotiate terms to improve cost efficiency. Prepare commercial strategies, including pricing, product positioning, and sales forecasting. Collaborate closely with the operations team to ensure marketing strategies align with customer service and kitchen capacity. Skills and Qualifications: Bachelor's degree in marketing, business, hospitality management or a related field. At least 3 years of experience in marketing or commercial management, ideally within the food & beverage or hospitality industry. Strong knowledge of digital marketing tools, CRM systems, and performance analytics. Proven track record of growing brand visibility and driving sales. Bilingual in English and Mandarin is a must. Excellent communication, negotiation, and organisational skills.

Job Summary: The Management Team plays a crucial role in overseeing the daily operations of the food and beverage department within the restaurant and bar setting. The position requires a blend of leadership, culinary knowledge, and exceptional customer service skills to ensure that guests receive an outstanding overall experience. The supervisor/manager will manage staff, coordinate kitchen and bar activities, and maintain high standards of food/drinks production and presentation. Responsibilities: • Supervise and coordinate the activities of kitchen/bar staff to ensure efficient food/drink production and service., • Assist in the preparation of drinks, ensuring adherence to recipes and quality standards., • Train, mentor, and develop team members to enhance their skills and performance., • Monitor inventory levels and assist with ordering supplies as needed to maintain operational efficiency., • Ensure compliance with health and safety regulations, maintaining cleanliness and organisation in the kitchen area., • Collaborate with management to plan menus that meet guest preferences while optimising cost efficiency., • Address guest inquiries and concerns promptly to ensure the highest level of satisfaction., • Assist in managing budgets, controlling costs, and implementing strategies for profitability. Skills: • Strong leadership abilities with experience in team management within a hospitality environment., • Proficient in bar operations, including cocktail preparation techniques and pre-batched drinks production processes., • Excellent communication skills for effective interaction with staff and guests alike., • Ability to work under pressure in a fast-paced environment while maintaining attention to detail., • Knowledge of health and safety regulations relevant to food handling and preparation., • A passion for hospitality with a commitment to delivering exceptional guest experiences., • Previous experience in a supervisory role within a high-end cocktail bar or members’ club setting is advantageous. This role is ideal for individuals who are enthusiastic about luxurious night-life and possess the drive to lead a team towards success in delivering outstanding food and beverage services.

About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

Handmade Fresh Pasta restaurant Award Winning - Top 10 Best Italian restaurant in London We are an established restaurant and now seeking talented front of house manager to join our fantastic group of people! Work within a very lively and fast-paced environment, being part of an active team and interact with great local, returning customers, serving high-quality food and a unique drink offering. What We Are Looking For Team player who communicates well with all colleagues Punctual, reliable and trustworthy Sense of urgency Yes, yes, yes mentality Can do attitude Have a genuine passion for food and beverage This is a fantastic opportunity for a passionate and ambitious individual to be part of a professional team working in a group that focuses on team spirit, customer service and great products, where social interactions with customers are highly encouraged. Flexible Rota, permanent contract, hourly paid, within an average of 25/30 hours a week. Opportunities to grow within the company -Meals and uniforms provided - salary plus TIPS -Flexible rota -Mostly evening shifts - Staff Discount Experience in a similar role is expected although we provide full training. Good Luck!

Handmade Fresh Pasta restaurant Award Winning - Top 10 Best Italian restaurant in London We are an established restaurant and now seeking talented front of house manager to join our fantastic group of people! Work within a very lively and fast-paced environment, being part of an active team and interact with great local, returning customers, serving high-quality food and a unique drink offering. What We Are Looking For Team player who communicates well with all colleagues Punctual, reliable and trustworthy Sense of urgency Yes, yes, yes mentality Can do attitude Have a genuine passion for food and beverage Great managerial skills This is a fantastic opportunity for a passionate and ambitious individual to be part of a professional team working in a group that focuses on team spirit, customer service and great products, where social interactions with customers are highly encouraged. Flexible Rota, permanent contract, hourly paid, within an average of 25/30 hours a week. Opportunities to grow within the company -Meals and uniforms provided - salary plus TIPS -Flexible rota -Mostly evening shifts - Staff Discount Experience in a similar role is expected although we provide full training. Good Luck!