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Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Technical Analyst Location: Chester (full-time, on-site) Contract: 12 months Salary: £52,500 per annum Hours: 7:00am-4:00pm Shifts: Sunday-Thursday or Tuesday-Saturday (set rota) The Role Join a large, globally recognised financial services organisation supporting critical banking and payments infrastructure used by millions of customers. This is a proactive monitoring and analysis role (not incident management), focused on identifying issues early and escalating risks before customer impact occurs. What You'll Do • Monitor infrastructure dashboards across data centres and cloud environments, • Use Splunk and alerting tools to identify abnormal system behaviour, • Understand service and component dependencies and flag potential risks, • Coordinate bridges and communications during live production issues, • Support Real Time production changes and extensions, • Experience in a technical analyst, monitoring, or operations role, • Working knowledge of Windows, Unix/Linux, cloud, and basic networking, • Confident using technical language and communicating with stakeholders We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.

Application Support Analyst - Healthcare Sector. Are you a tech-savvy problem solver looking for a rewarding role in healthcare innovation? We have a fantastic opportunity for an Application Support Analyst to join a forward-thinking team dedicated to improving healthcare workflows through advanced

My Client based in Norfolk are currently recruiting for a Technical Support Analyst to join them on an initial 3 month contract which is likely to be extended. Significant involvement in the support of Microsoft server products, data communications and networking technologies (LAN, x400, TCP/IP, RS-

IT Support Analyst with Microsoft 365, Windows systems and networking experience required by a digital technology solutions provider. In this role you deliver both first and second-line support across infrastructure and end-user systems during a key period of team cover. The internal IT team support

The programme includes earning BCS certification recognised by UK employers, expert tutor support throughout your studies, dedicated recruitment support with CV rewrite, interview preparation, and access to exclusive job opportunities. Trainee Business Analyst Programme Job Guarantee Included. Comp

As IT Support Analyst you will provide 1stand 2ndline technical support to end-users across the company (including remote colleagues). IT Support Analyst (1st/2nd Line)Cheltenham (onsite 5 days per week)Up to £30k circaWe are looking someone who is customer-focused, technically skilled, and eager t

The programme includes earning BCS certification recognised by UK employers, expert tutor support throughout your studies, dedicated recruitment support with CV rewrite, interview preparation, and access to exclusive job opportunities. Complete online training designed to take you from zero experien

Senior Associate, Executive Support At BNY, our culture allows us to run our company better and enables employees growth and success.

The programme includes earning BCS certification recognised by UK employers, expert tutor support throughout your studies, dedicated recruitment support with CV rewrite, interview preparation, and access to exclusive job opportunities. Trainee Business Analyst Programme Job Guarantee Included. Comp

Supporting the maintenance of data quality - accurate order, inventory and delivery data in ERP/CRM systems. Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.

The programme includes earning BCS certification recognised by UK employers, expert tutor support throughout your studies, dedicated recruitment support with CV rewrite, interview preparation, and access to exclusive job opportunities. Study part-time, build fundamental skills, and get dedicated job

As a Senior Client Support Analyst, you’ll be working alongside the Client Support team to manage client inquiries and act as a point of contact for client requests. Enjoys working in a collaborative environment, sharing best practices, and supporting teammates. Someone that enjoys leaning in on n

The programme includes earning BCS certification recognised by UK employers, expert tutor support throughout your studies, dedicated recruitment support with CV rewrite, interview preparation, and access to exclusive job opportunities. Trainee Business Analyst Programme Job Guarantee Included. Comp

They are looking for an EU Trading Operation Support Analyst to join their team in London. Supporting the Operations and Sales teams. Identifying production bugs and creating tickets for third-line support.

The programme includes earning BCS certification recognised by UK employers, expert tutor support throughout your studies, dedicated recruitment support with CV rewrite, interview preparation, and access to exclusive job opportunities. Complete online training designed to take you from zero experien

Graduate IT Support Analyst, Graduate Application Support Analyst, Graduate Software Support Analyst, IT Project Support Analyst, Support & Implementation Analyst, Junior Implementation Analyst, Graduate Systems Support Analyst, Technical Support Analyst (Graduate), Software Implementation. As a Gra

The programme includes earning BCS certification recognised by UK employers, expert tutor support throughout your studies, dedicated recruitment support with CV rewrite, interview preparation, and access to exclusive job opportunities. Trainee Business Analyst Programme Job Guarantee Included. Comp

We are seeking an experienced analyst that is passionate about financial modelling and driven by growth. Assist in the creation and optimization of comprehensive financial models to support strategic decision-making. Collaborative and supportive team culture.

The programme includes earning BCS certification recognised by UK employers, expert tutor support throughout your studies, dedicated recruitment support with CV rewrite, interview preparation, and access to exclusive job opportunities. Trainee Business Analyst Programme Job Guarantee Included. Comp

A professional services organisation in London is seeking an experienced Finance Systems Analyst.

The programme includes earning BCS certification recognised by UK employers, expert tutor support throughout your studies, dedicated recruitment support with CV rewrite, interview preparation, and access to exclusive job opportunities. Study part-time, build fundamental skills, and get dedicated job

A leading IT services company in the United Kingdom is looking for a Senior Advanced Support Analyst to manage complex technical issues, mentor team analysts, and support key clients.

Trainee Business Analyst Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first Business Analyst role. The programme includes earning BCS certification recognised by UK employers, expert tutor support throughout your studies, dedicated recr

A technology company in the energy sector seeks a Support Analyst to deliver high-quality support for cloud-hosted software products.

Trainee Business Analyst Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first Business Analyst role. The programme includes earning BCS certification recognised by UK employers, expert tutor support throughout your studies, dedicated recr

Senior Technical Litigation Support Analyst. This role provides high-level technical hosting support to Project Management Teams globally and manages electronic discovery solutions for culling, processing, hosting and conversion of electronically stored information (ESI) for end clients including la

Trainee Business Analyst Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first Business Analyst role. The programme includes earning BCS certification recognised by UK employers, expert tutor support throughout your studies, dedicated recr

Junior Litigation Support Analyst. In this role you will provide technical Hosting support to Project Management Teams globally. Analyst, Project Management, and Legal.

A Lloyd's market MGA is seeking a Renewal Support Analyst to join its growing team. This is a hands‑on role supporting renewal activity and day‑to‑day engagement with brokers, ensuring smooth communication, accurate documentation and timely delivery across all client interactions.

Maintain strong communication with clients to build confidence in our support services. IT support (preferably 2nd line). Supportive team culture focused on development.

Support Analyst to manage client inquiries and enhance customer engagement. The ideal candidate should have analytical skills, basic knowledge of SQL, and experience with client support tools.

A leading global bank is seeking an Applications Support Senior Analyst to provide vital support for users in their Trading Application system. The role focuses on client connectivity and futures trading execution support within the Global Markets e‑trading infrastructure. Candidates should posses

We’re also proud winners of Best Employer for Women and Human Company of the Year—recognising our inclusive, people-first culture* Support at Every Stage of Life - We’re Fertility Friendly and Menopause Friendly accredited, with inclusive support for everyone* **Accessible

A leading actuarial firm in London is seeking a Business Director to oversee modelling and analysis while supporting the team in achieving high reporting standards.

Risk Support Analyst, Model Exchange (Catastrophe Modelling). This role serves as primary Client Services business support to our Model Exchange client base and model vendors by assisting client and model vendors communications and providing business and application support. Provide first line suppo

We’re looking for a Junior Support Analyst who cares about what they do and are committed to those same values that we have. Therefore we are open to supporting flexible working requests such as part time working, job shares and flexible hours wherever possible, to support our colleagues life styl

Previous application support experience. Analyst, Customer Service, and Information Technology. We are growing quickly and are seeking a proactive and motivated individual to join our team to support the business and our flagship product, AIVR (Automated Intelligent Video Review).

A global technology company seeks an Analyst to provide Level 1 remote desktop support in both Arabic and English.

This role involves providing critical technical support, managing support tickets, and identifying system improvements. A leading staffing agency based in the UK is seeking a highly motivated Interim Support Analyst to join their EMEIA team. Candidates should possess strong analytical and problem-so

A technology company in the energy sector seeks a Support Analyst to deliver high-quality support for cloud-hosted software products.

Computer Science Graduates - Junior Litigation Support Analyst. Computer Science Graduates - Junior Litigation Support Analyst at TransPerfect. In this role you will provide technical hosting support to Project Management Teams globally.

As a Support Statistician / Analyst you will be responsible for supporting the Network Analysis & Statistics team to produce high-quality analytical outputs. Supporting the production of regular reports showing patterns and trends in performance indicators, including developing tools and dashboards

A rail industry organization is recruiting a Research Support Analyst to join their Research Directorate. The role involves developing research projects, establishing business cases, and supporting the delivery of a variety of research initiatives.

The successful candidate will work collaboratively in a supportive environment aiming for operational excellence.

We've been retained by a global insurer with a reputation for innovation and being a specialist expertise in complex risks to lead the search for an experienced Underwriting Support Analyst. You'll play a key role in supporting the team on a wide range of deals from handling policy documentation and

Support Analyst – Entertainity AB. Support change control aimed at developing, extending, or improving new/ existing services. Experience working in a support role within a data and reporting environment.

We’re recruiting for a CRM System Support Analyst to play a key role in ensuring our group CRM system, Xplan, and integrated systems run at their best. CRM (ideally Xplan) and user support. Xplan Business Analyst on system configuration and business requirements.

A leading financial platform provider in Greater London is seeking a Senior Analyst for Customer Support within its EMEA team. Required qualifications include 2+ years in customer support or inside sales and strong communication skills in English.