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  • Dog Carer
    Dog Carer
    52 minutes ago
    £29000–£30000 yearly
    Full-time
    London

    Job post summary Date posted: 7 October 2026 Pay: £29,000.00-£30,000.00 per year Job Description: Overview We are hiring for a Doggy Day Care Manager and play a pivotal role in creating a safe, engaging, and loving environment for our canine guests. In this energetic position, you will oversee daily operations, ensure the highest standards of animal care, and lead a dedicated team to deliver exceptional service. Your passion for animals combined with strong leadership skills will help foster a positive atmosphere where dogs thrive and owners feel confident in our care. You must be confident driving a small Van and have a clean Driving License. • You will be collecting dogs directly from Clients from 7am and Dropping them back to For for Drop offs at 4/5pm., • You will be supervising the dogs daily in a Secure field, providing Doggy daily dog care activities, ensuring all pets are safe, comfortable, and engaged throughout their stay, • Coordinate feeding schedules, playtime, training sessions, and health monitoring for all dogs in our care, • Conduct regular safety checks of the facility, including play areas and equipment, to prevent accidents or injuries, • Handle customer inquiries with enthusiasm, providing expert advice on dog care and services offered - we send Clients 3/4 videos a day to let them know what their Dog has been up to., • Ensuring all necessary equipment is clean and ready for the next day, • Maintain detailed records of each dog’s behavior, health status, and any incidents to ensure transparency and quality assurance Requirements • Passionate about working with animals and committed to their well-being, • Excellent customer service skills with the ability to communicate effectively with pet owners and team members, • Ability to handle Dogs of different sizes safely and efficiently both when in transit and as part of daily routines, • Knowledge of dog behaviour, training techniques, and health monitoring practices is a plus Embark on a rewarding career where your love for dogs makes a real difference! We are dedicated to supporting your growth within a lively environment that values teamwork, compassion, and excellence in animal care.

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  • Sous Chef
    Sous Chef
    2 hours ago
    £14.5–£16 hourly
    Full-time
    Teddington

    Job Ref: COL1263 Branch: Bushy Park Location: Bushy Park, Teddington Salary/Benefits: £15,50 Contract type: Permanent Hours: Full Time Shift pattern: 8am / 17:30 Hours per week: Minimum 35 hours per week Posted date: 06/09/2026 Closing date: 06/10/2026 Colicci is a family-run hospitality brand, proudly serving London's iconic green spaces with exceptional coffee, fresh ingredients, and high-quality café dining. Our cafés are bustling community hubs, offering a vibrant menu crafted with care. We're looking for a skilled and motivated Sous Chef to support the Head Chef in leading the kitchen team, maintaining high standards, and delivering outstanding food. If you thrive in a fast-paced kitchen environment, have a passion for fresh, seasonal ingredients, and enjoy mentoring junior chefs, we'd love to hear from you! What You'll Be Doing: • Supporting the Head Chef – ensuring smooth kitchen operations and high food quality., • Supervising food safety & hygiene standards – maintaining a safe, clean and compliant kitchen., • Preparing high-quality dishes – using fresh, seasonal ingredients to create our signature café menu., • Training & mentoring junior chefs – helping to develop skills and maintain consistency., • Managing food prep & cooking – ensuring consistency, speed, and presentation standards., • Overseeing stock management – supporting ordering, stock take, entering stock, and stock reconciliation., • Ensuring kitchen organisation – keeping a clean, efficient, and well-stocked work environment., • Working as part of a team – supporting colleagues to keep operations running smoothl What We're Looking For: • A skilled & passionate chef – with previous experience as a Sous or Senior Chef de Partie., • A hands on team player – supporting the Head Chef and leading by example., • A quality-obsessed cook – who takes pride in using fresh, seasonal ingredients., • An organised & efficient operator – experienced in stock control, waste management, and food cost control., • A problem-solver – able to think on your feet and handle the unexpected., • A flexible & adaptable attitude – happy to work weekends and peak periods like school holidays. Why Join Colicci? • Competitive salary - proud to be a Living Wage employer, • No late nights - most of our locations close by 5pm during winter hours and 7pm during summer, • Free food & hot beverages on shift - get to choose a menu item of your choice, • Paid breaks - for all team members, • Exciting career growth – be part of a thriving, growing business, • Team discounts – enjoy 40% off across all our sites, • A supportive team culture – where passion thrives Please note that unfortunately this role does not qualify for visa sponsorship. Applicants must have an existing right to work in the UK that does not require sponsorship.* If you're a motivated Sous Chef looking for an exciting new opportunity, we'd love to hear from you. Nestled in the historic Bushy Park, The Pheasantry cafe resides amongst stunning woodland. We have looked to reflect the nature and atmosphere of the surrounding parkland within the cafe interior.

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  • Quality Manager
    Quality Manager
    1 day ago
    Full-time
    Richmond

    KICK’S MISSION We are a Christian Charity who aspire to see a generation of young people who will reach their God given potential; where communities have been socially impacted; and where spiritual change has transformed a nation. Our mission is to transform young people’s lives, with God's love, through sport and support. We do this through values-driven physical education, street dance, mentoring, chaplaincy in schools and community KICK Academies to impact a sense of hopelessness and give them a hope for the future and a joy in the present. KICK work in Infant, Primary, Secondary, Pupil Referral Units, Private and Special Schools to deliver the following services with Christian values embedded throughout every session: • PE National Curriculum - Transformational Street Dance, • Solutions Focused Mentoring - Schools based Chaplaincy In all that we do, we seek to live out our values to encourage young people to be aspirational, to be compassionate in all circumstances, to deliver excellent quality sessions, and to be intentional in building relationships and sharing the gospel with young people every day and to show integrity in our decision making at all times. KICK are currently working with over 100 schools and have established 29 KICK Academies. The successful candidate will have full line management responsibility for Senior Coaches, overseeing team performance, staff development, and professionalism, while embodying KICK’s values and promoting outstanding practice. Person specification: Demonstrable experience in leadership and team management. Experience working within school environments and supporting young people from a range of backgrounds. Proven track record of improving the quality of teaching, coaching, mentoring, and/or training practice. understanding of Ofsted frameworks and standards, with experience contributing to successful Good or Outstanding outcomes. Experience supporting young people to make positive progress academically, socially, emotionally, or behaviourally. Experience planning, delivering, and evaluating staff training and development Benefits: • Free or subsidised travel, • Sick pay Work Location: In person

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  • General Assistant
    General Assistant
    2 hours ago
    £12–£15 hourly
    Full-time
    London

    Job Ref: COL1262 Branch: Richmond Park Location: Richmond Park, London (South West) Salary/Benefits: £14.80 Per Hour Contract type: Permanent Hours: Full Time Shift pattern: 07:00-18:00 Posted date: 06/09/2026 Closing date: 06/10/2026 Colicci is a family-run hospitality brand, proudly serving London's iconic green spaces. Our cafés are bustling community hubs, offering exceptional coffee, fresh food, and warm hospitality. We're looking for a motivated and enthusiastic General Assistant to support the day-to-day café operations, deliver outstanding customer service, and be a key part of our friendly team. If you're passionate about hospitality, love working with people, and enjoy a fast-paced environment, we'd love to hear from you! What You'll Be Doing: • Delivering top-tier customer service – making every customer feel welcome and ensuring a friendly, engaging atmosphere., • Assisting with food & drink preparation – supporting baristas and chefs in delivering fresh, high-quality products., • Keeping the café running smoothly – helping with cleaning, stock replenishment, and general upkeep., • Taking orders & serving customers – ensuring fast and efficient service with a smile., • Presenting products beautifully – ensuring displays look abundant, inviting, and visually appealing., • Maintaining health & safety standards – ensuring the café remains clean, safe, and, • Bringing energy & enthusiasm – supporting a positive, team-focused work environment. What We're Looking For: • A friendly, customer-focused team player – who loves working with people and creating a welcoming atmosphere., • An eye for detail & presentation – passionate about making food displays look delicious, uniform and abundant ., • A hardworking & reliable individual – with a positive attitude and willingness to learn., • A fast-paced operator – who thrives in a busy environment and enjoys variety., • A flexible & adaptable attitude – ready to work weekends and peak periods but no evenings., • Previous customer service experience – some experience in providing great customer experience is preferred - we'll provide full training! Why Join Colicci? • Competitive salary - proud to be a Living Wage employer, • No late nights - most of our locations close by 5pm during winter hours and 7pm during summer, • Free food & hot beverages on shift - get to choose a menu item of your choice, • Paid breaks - for all team members, • Exciting career growth – be part of a thriving, growing business, • Team discounts – enjoy 40% off across all our sites, • A supportive team culture – where passion thrives Please note that unfortunately this role does not qualify for visa sponsorship. Applicants must have an existing right to work in the UK that does not require sponsorship.* If you're a friendly and enthusiastic individual looking for a rewarding role in a welcoming café environment, we'd love to hear from you. Richmond Park with it's ancient woodlands, rolling hills and open grasslands is a National Nature Reserve and teaming with life throughout the seasons. We have 1 cafe, 4 kiosks and a seasonal vintage ice cream van nestled amongst the stunning landscapes of this popular and cherished London parkland.

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  • Senior Sous Chef
    Senior Sous Chef
    3 days ago
    £50000–£55000 yearly
    Full-time
    London

    Senior Sous Chef – AngloThai - Marylebone £50,000 to £55,000 (dependent on experience) Location: 22-24 Seymour Place, W1H 7NL · Full-time, site-based AngloThai is a Michelin-starred, Thai-inspired restaurant on Seymour Place in London, the debut permanent home of husband-and-wife team John and Desiree Chantarasak. John's cooking reimagines Thai flavours through hyper-seasonal British produce, served across a 50-cover dining room and Baan, our 16-cover private dining room, with a wine programme led by Desiree. As the restaurant grows, we are looking for an exceptional, passionate Senior Sous Chef to join the team. As Senior Sous Chef, you will own the day-to-day running of the kitchen alongside the Head Chef, leading a talented team and protecting the standards the kitchen is known for. You will lead by example on the pass, making sure every dish leaves the kitchen exactly as John intends, and step up to run the kitchen in the Head Chef's absence. You will report to the Head Chef and support the full operation of the restaurant, the kitchen and Baan. This role will suit an experienced sous chef or senior sous chef from a premium or Michelin-starred kitchen, who leads from the front, cares deeply about produce, and wants to grow a team as well as their own craft. This is a hands-on leadership role for someone who lives and breathes hospitality. Key Responsibilities • Run the kitchen day to day alongside the Head Chef, upholding the standard on every dish., • Lead by example on the pass, checking every plate before it leaves the kitchen., • Step up to run the kitchen in the Head Chef's absence, keeping service smooth and consistent., • Support the full operation of the restaurant, the kitchen and Baan, our private dining room., • Motivate and inspire the team to give their best every shift., • Coach and develop the team, building their leadership skills and confidence., • Manage ordering, stock and supplier relationships accurately., • Uphold food safety, allergen management and health and safety standards always., • Work with fresh, top-quality, seasonal produce to the restaurant's exacting standards., • Keep the kitchen, equipment and storage in excellent order, flagging maintenance early. What We're Looking For We are looking for a natural leader who thrives in a fast, high-standards kitchen and brings the best out of the people around them. • You will bring:Experience as a sous chef or senior sous chef in a premium or Michelin-starred kitchen., • A hands-on leadership style that nurtures and grows a team., • Confidence working with fresh, top-quality, seasonal ingredients., • Strong skills in ordering, stock management and supplier communication., • A solid grounding in food safety, allergen management and health and safety., • The ability to coach team members and build their leadership skills., • The ability to step up and lead the kitchen in the Head Chef's absence, keeping service consistent., • Excellent organisation, attention to detail and communication., • Genuine passion for food, wine and hospitality., • Drive and ambition, with a hunger to keep learning, develop your craft and grow with us. What We Offer • 50% team discount across all MJMK restaurants., • Up to £500 team referral bonus., • Opportunity to grow within one of London's most ambitious hospitality groups., • Enhanced maternity and paternity pay after one year with us., • Company sick pay after one year, up to five days., • Extra day's holiday every year you're with us, up to 5 extra days., • Mental health and well-being assistance via Hospitality Action, offering free advice and counselling., • Enhanced pension contributions after 5 years with us., • Anniversary scheme reward for every year you're with us. About MJMK Restaurants MJMK Restaurants owns and operates a collection of award-winning restaurants. Founded in 2018 by lifelong friends Jake Kasumov and Marco Mendes, our journey began with Casa do Frango. In 2020, we partnered with chef patron Santiago Lastra to open KOL, a restaurant in Marylebone celebrating Mexican cuisine with British ingredients. KOL has since earned a Michelin star and been named one of the World's 50 Best Restaurants. 2024 saw two new ventures: Fonda, a contemporary Mexican concept in Mayfair, our second collaboration with Santiago Lastra, and AngloThai in Marylebone, a debut restaurant from husband-and-wife team John and Desiree Chantarasak, blending Thai flavours with British ingredients. Within three months of opening, AngloThai earned a Michelin star. In the 2025 National Restaurant Awards, AngloThai was named The Square Opening of the Year and ranked 7th in the Top 100 list, followed by KOL at number 50. Luso, a contemporary Portuguese restaurant in Fitzrovia, opened in September 2025. We're building ambitious restaurant brands with a focus on quality, creativity and guest experience, and we're just getting started.

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  • Head Baker
    Head Baker
    6 days ago
    £38000–£40000 yearly
    Full-time
    Teddington

    Job Ref: COL1276 Branch: Bushy Park Location: Bushy Park, Teddington Salary/Benefits: up to £40,000 per annum Contract type: Permanent Hours: Full Time Hours per week: 48 Posted date: 01/10/2026 Closing date: 01/11/2026 Colicci is a family-run hospitality brand, proudly serving London's iconic green spaces. Our Bushy Park café is a beloved destination for locals and visitors, serving expertly baked goods, handmade pastries, specialty coffee, and quality food made with care. We're looking for a talented and creative Head Baker to take charge of our on-site bakery, producing exceptional breads, pastries, and sweet treats, while also developing exciting seasonal products to be featured across the wider Colicci business. If you have a passion for artisan baking, an eye for detail, and love experimenting with seasonal flavours, we want you on our team! What You'll Be Doing: • Leading the bakery team – ensuring consistency, training junior bakers, and inspiring creativity., • Baking with passion – crafting a variety of breads, pastries, cakes, and sweet treats using traditional methods and high-quality ingredients., • Developing new seasonal products – creating limited-edition bakes to showcase fresh, seasonal ingredients across Colicci's locations., • Managing production & stock – overseeing ordering, stock take, entering stock, and stock reconciliation to maintain efficiency and reduce waste., • Ensuring excellence in hygiene & safety – upholding the highest kitchen and food safety standards., • Collaborating with the Head Chefs & General Managers – ensuring our bakery offerings stay exciting, innovative, and commercially successful. What We're Looking For: • A passionate & skilled Baker – with expertise in artisan bread and patisserie., • A creative innovator – excited to experiment with flavours and develop seasonal products that set us apart., • A natural leader – experienced in team management, training, and mentoring junior bakers., • An organised & efficient operator – experienced in ordering, stock take, stock entry, and stock reconciliation., • A problem-solver – able to think on your feet and handle the unexpected, • A detail-oriented professional – ensuring precision in every bake., • A fast-paced operator – able to deliver high volumes while maintaining quality. Why Join Colicci? • Competitive salary + performance bonus – your success is rewarded., • No late nights - most of our locations close by 5pm during winter hours and 7pm during summer, • Free food & hot beverages on shift - get to choose a menu item of your choice., • Paid breaks - for all team members, • Exciting career growth – be part of a thriving, growing business., • Team discounts – enjoy 40% off across all our sites., • A supportive team culture – where passion thrives. Please note that unfortunately this role does not qualify for visa sponsorship. Applicants must have an existing right to work in the UK that does not require sponsorship.* Ready to Lead Something Special? We'd love to hear from you. Nestled in the historic Bushy Park, The Pheasantry cafe resides amongst stunning woodland. We have looked to reflect the nature and atmosphere of the surrounding parkland within the cafe interior.

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  • Health Care Assistant (HCA)
    Health Care Assistant (HCA)
    14 days ago
    £12.71 hourly
    Part-time
    Feltham

    Job Overview We are seeking a compassionate and dedicated Health Care Assistant to join our team. The successful candidate will provide essential support to individuals in care homes and home care settings, ensuring their comfort, safety, and well-being. This role offers an opportunity to make a meaningful difference in people's lives through personalised care and assistance. The ideal applicant will possess strong communication skills, be proficient in IT, and have the ability to follow care plans effectively. A valid driving licence is desirable to facilitate travel between care settings and clients' homes. Responsibilities • Assist clients with daily activities such as bathing, dressing, and mobility support, • Support the implementation of personalised care plans tailored to individual needs, • Provide companionship and emotional support to enhance clients’ quality of life, • Administer medication as directed by healthcare professionals and ensure accurate documentation, • Maintain a clean and safe environment in accordance with health and safety regulations, • Communicate effectively with team members, clients, and their families regarding care needs and progress, • Use IT systems to update records, document care activities, and manage schedules efficiently, • Drive between care homes or clients’ residences as required to deliver home care services Qualifications • Previous experience working in a care home or home care environment is advantageous but not essential; training will be provided for suitable candidates, • Good command of English, both spoken and written, for effective communication, • Strong IT skills for managing digital records and documentation, • Excellent communication skills with the ability to build rapport with clients and colleagues, • Valid driving licence is preferred to support travel requirements, • Compassionate attitude with a genuine desire to support vulnerable individuals, • Ability to work flexibly according to shift patterns and client needs This role offers an enriching career path within the healthcare sector, providing opportunities for professional development whilst making a positive impact on people's lives. Job Types: Part-time, Permanent Work authorisation: • United Kingdom (required) Work Location: On the road

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  • Cocktail Bartender
    Cocktail Bartender
    19 days ago
    £15–£20 hourly
    Part-time
    London

    Join our team as a bartender and be part of a high-end environment where elegance and exceptional service are paramount. We are looking for someone well-presented and professional, who thrives in a sophisticated setting. About Us:We are a contemporary, style-driven bar located in the heart of Chiswick, renowned for refined cocktails, an elevated atmosphere, and a loyal neighborhood crowd that appreciates luxury and great service. We’re expanding our team and looking for a bartender who blends skill, personality, and hospitality. Responsibilities: • Craft classic and signature cocktails to a high standard., • Provide warm, attentive, and personalized service to guests., • Maintain a clean, organized, and efficient bar area., • Manage stock levels, assist with inventory, and restock as needed., • Handle cash/card payments accurately., • Contribute to a welcoming, elegant, and upbeat atmosphere., • Support team members during service to ensure a smooth flow., • Uphold all health, safety, and licensing regulations. Requirements: • Previous bartending experience in a bar, lounge, or hospitality venue., • Strong cocktail-making and mixology knowledge., • Confident, friendly, and polished communication style., • Ability to work evenings and weekends., • Attention to detail and pride in presentation., • Team-oriented and reliable., • Passion for hospitality and guest experience.

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  • Sous Chef - Richmond
    Sous Chef - Richmond
    1 month ago
    £15.5 hourly
    Full-time
    London

    Colicci is a family-run hospitality brand, proudly serving London’s iconic green spaces with exceptional coffee, fresh ingredients, and high-quality café dining. Our cafés are bustling community hubs, offering a vibrant menu crafted with care. We’re looking for a skilled and motivated Sous Chef to support the Head Chef in leading the kitchen team, maintaining high standards, and delivering outstanding food. If you thrive in a fast-paced kitchen environment, have a passion for fresh, seasonal ingredients, and enjoy mentoring junior chefs, we’d love to hear from you! What You’ll Be Doing: • Supporting the Head Chef – ensuring smooth kitchen operations and high food quality., • Supervising food safety & hygiene standards – maintaining a safe, clean and compliant kitchen., • Preparing high-quality dishes – using fresh, seasonal ingredients to create our signature café menu., • Training & mentoring junior chefs – helping to develop skills and maintain consistency., • Managing food prep & cooking – ensuring consistency, speed, and presentation standards., • Overseeing stock management – supporting ordering, stock take, entering stock, and stock reconciliation., • Ensuring kitchen organisation – keeping a clean, efficient, and well-stocked work environment., • Working as part of a team – supporting colleagues to keep operations running smoothl What We’re Looking For: • A skilled & passionate chef – with previous experience as a Sous or Senior Chef de Partie., • A hands on team player – supporting the Head Chef and leading by example., • A quality-obsessed cook – who takes pride in using fresh, seasonal ingredients., • An organised & efficient operator – experienced in stock control, waste management, and food cost control., • A problem-solver – able to think on your feet and handle the unexpected., • A flexible & adaptable attitude – happy to work weekends and peak periods like school holidays. Why Join Colicci? • Competitive salary - proud to be a Living Wage employer, • No late nights - most of our locations close by 5pm during winter hours and 7pm during summer, • Free food & hot beverages on shift - get to choose a menu item of your choice, • Paid breaks - for all team members, • Exciting career growth – be part of a thriving, growing business, • Team discounts – enjoy 40% off across all our sites, • A supportive team culture – where passion thrives *Please note that unfortunately this role does not qualify for visa sponsorship. Applicants must have an existing right to work in the UK that does not require sponsorship.* If you’re a motivated Sous Chef looking for an exciting new opportunity, we’d love to hear from

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  • Supervisor
    Supervisor
    2 months ago
    Full-time
    Richmond

    Location: Kew Village Start Date: Immediately Salary: Competitive, hourly rate plus service charge About Us A fresh culinary chapter is beginning in the heart of Kew. We are an ambitious new opening centred around a vibrant brunch service by day and a sophisticated small plates menu by night. Our mission is to blend artisanal ingredients with creative flair in a high-energy, beautiful space. We are building our founding front-of-house team from the ground up, and we know that exceptional service and strong leadership are central to everything we do. The Role: Front of House Supervisor We are looking for an experienced, hands-on Front of House Supervisor to help lead our founding team, covering both waitering and bartending duties while overseeing the smooth running of service. From guiding guests through a relaxed brunch service to crafting imaginative cocktails and elevating an evening of sophisticated small plates, you will set the standard for the floor, support and develop the team around you, and be central to shaping our guests' experience from the moment they arrive. You will work in a supportive, fast-paced environment where your leadership is valued and your personality can shine. Key Responsibilities: Team Leadership: Lead the floor and bar team during service, delegating sections, managing breaks, and stepping in to support wherever needed to keep service running smoothly. Service and Cocktail Excellence: Deliver and oversee food and drink service to an exacting standard, including preparing and serving a full range of cocktails, classic and original, while maintaining warmth, attentiveness, and consistency across every table and every service. Floor and Bar Management: Oversee the organisation and stocking of your section and the bar station throughout each shift, including proactive table resets, restocking, mise en place ahead of peak periods, and spot-checking standards across the team. Guest Hospitality: Greet guests warmly, guide them through our food and drinks menus, make confident recommendations, and resolve any guest concerns swiftly and professionally. Workflow and Speed: Maintain a fast, efficient service rhythm during busy brunch and evening periods without compromising on care, accuracy, drink quality, or presentation, adjusting staffing and flow as needed. Training and Development: Support the onboarding and ongoing training of new team members, sharing product knowledge, cocktail technique, and service standards. Hygiene and Compliance: Ensure daily and weekly front-of-house and bar cleaning protocols are followed, and take responsibility for compliance with food safety, licensing, and responsible service of alcohol regulations across the shift. Team Collaboration: Act as the key link between the bar, floor, and kitchen teams, ensuring food and drinks are delivered together smoothly and any issues are communicated quickly. Requirements Proven experience in a supervisory or senior FOH role within a fast-paced restaurant, cocktail bar, premium dining venue, or similar hospitality environment, ideally with skills across both table service and bartending. Strong technical skills across table service, order taking, and guest management, along with confidence in spirits, wine, and cocktail preparation, including shaking, stirring, and building drinks to a high standard. Experience training, motivating, and managing a small team during live service. Knowledge of food and wine pairing, classic cocktails, and genuine enthusiasm for developing the menu and mentoring the team on original serves. A warm, engaging personality with a natural passion for guest experience and community, and the confidence to lead by example. Reliable, punctual, and energised by a buzzing, high-tempo service environment. Local to Kew or the surrounding Richmond areas is highly preferred. Why Join Us? Growth and Progression: Be part of a brand-new launch from day one, in a leadership role with real influence over how the team and venue develop. We value talent and actively prioritise internal promotion as our hospitality group grows. Premium Environment: Work with top-tier equipment, quality spirits, and artisanal products in a beautifully designed, modern space. Culture and Rewards: Competitive hourly pay, a fair share of the service charge, and a genuine focus on building a sustainable, respectful, and friendly team culture.

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  • Bar Staff
    Bar Staff
    2 months ago
    £12.71–£13 hourly
    Full-time
    Kingston upon Thames

    BAR STAFF – JOB DESCRIPTION A.K. Whelan Pubs (AKW) Position: Bar Staff / Bar Team Member Hours: Full-Time & Part-Time Opportunities Location: Various Venues Across London & the South ABOUT THE ROLE We are looking for friendly, enthusiastic and reliable people to join our bar teams across A.K. Whelan Pubs. Our Bar Staff are at the heart of the customer experience. You will be responsible for delivering excellent service, maintaining high standards and helping create the welcoming, lively atmosphere our pubs are known for. Previous bar experience is an advantage, but attitude, reliability and a willingness to learn are equally important. Our values are simple: PEOPLE • STANDARDS • FUN We want team members who enjoy hospitality, take pride in their work and understand the importance of giving every customer a great experience. KEY RESPONSIBILITIES Customer Service • Welcome customers in a friendly and professional manner., • Provide fast, efficient and engaging bar service., • Take customer orders accurately and process payments correctly., • Have a good knowledge of the drinks and products available., • Assist customers with questions and recommendations., • Deal with customer queries professionally and escalate issues to management where required., • Help create a positive, welcoming and enjoyable atmosphere. Bar Service • Prepare and serve draught beers, spirits, wines, soft drinks and other beverages to company standards., • Ensure correct glassware, measures and presentation are used., • Maintain excellent product quality and presentation., • Follow responsible alcohol service procedures at all times., • Comply fully with Challenge 25 and licensing requirements., • Report any dispense, cellar or product-quality issues immediately. Cash & Till Procedures • Operate the EPOS/till system accurately., • Process cash and card transactions correctly., • Follow company procedures relating to discounts, refunds and voids., • Never give away stock or provide unauthorised discounts., • Report till discrepancies or transaction issues immediately. Stock Control • Handle all stock carefully and responsibly., • Follow correct measures and portion controls., • Minimise wastage and report breakages, spillages and wastage., • Assist with deliveries and stock rotation when required., • Maintain secure storage of stock., • Support management with stocktakes where required. Cleaning & Standards • Maintain a clean, organised and fully stocked bar throughout the shift., • Keep bar tops, shelves, fridges, glasswash areas and customer-facing areas clean., • Complete opening, closing and cleaning duties as instructed., • Ensure glasses are cleaned, polished and stored correctly., • Maintain high standards in customer areas, toilets and external areas where required., • Report maintenance, health & safety or cleanliness issues immediately. Licensing, Safety & Compliance • Follow all premises licence conditions and company policies., • Apply Challenge 25 consistently., • Refuse service appropriately when required and inform management., • Follow company procedures regarding intoxicated customers., • Comply with health & safety, fire safety, food hygiene and allergen procedures., • Report accidents, incidents or security concerns immediately., • Work responsibly to protect customers, colleagues and the business. WHAT WE ARE LOOKING FOR We are looking for people who are: • Friendly, positive and approachable., • Reliable and punctual., • Customer-focused., • Comfortable working in a busy environment., • Able to work effectively as part of a team., • Willing to learn and develop., • Able to maintain standards during busy periods., • Honest and responsible when handling cash and stock., • Flexible regarding evenings, weekends and bank holidays., • Passionate about hospitality and delivering great service. EXPERIENCE Previous experience in a pub, bar, restaurant or hospitality environment is desirable but not essential. Training can be provided for the right candidate. Experience with draught products, EPOS systems, cocktails, food service or high-volume venues would be beneficial. WORKING HOURS Our venues trade across weekdays, evenings and weekends. Applicants should therefore be prepared to work a mixture of: • Day shifts, • Evening shifts, • Weekends, • Bank holidays, • Major sporting and entertainment events Hours and shift patterns will depend on the individual venue and position. WHAT WE OFFER • Competitive rates of pay, • Full-Time and Part-Time opportunities, • Training and development, • Opportunities to progress into supervisory and management positions, • Experience within a growing multi-site pub business, • Supportive venue and operations teams, • A lively and varied working environment CAREER DEVELOPMENT We believe in developing talented people from within the business. For team members who demonstrate strong performance, reliability and leadership potential, there may be opportunities to progress through: Bar Staff → Supervisor → Assistant Manager → Deputy Manager → General Manager OUR EXPECTATIONS Every member of the team represents the venue and A.K. Whelan Pubs. We expect our Bar Staff to arrive ready for work, maintain professional standards, support their colleagues and deliver excellent customer service throughout every shift. Above all, we want people who contribute positively to our culture: PEOPLE • STANDARDS • FUN

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