At Casa Dino, we pride ourselves on offering authentic Italian dishes crafted from the freshest, locally-sourced ingredients. With a warm, welcoming atmosphere, we are a beloved spot for both locals and visitors to indulge in delicious meals and great wine. Whether it’s a cosy dinner for two or a family gathering, we’re committed to delivering the true spirit of Italy with every dish. What we’re Looking for: - Passion for Service : A genuine love for hospitality and helping guests enjoy their dining experience. - Positive Attitude : A friendly, professional demeanor, with a team-focused approach. - Experience : While previous waiting experience is a bonus, it’s not essential. We’re happy to train the right people who are eager to learn! - Attention to Detail : Knowledge of our menu, understanding of food and drink pairings, and the ability to anticipate guests’ needs. - Hardworking and Reliable : A strong work ethic and the ability to work in a fast-paced, dynamic environment. Your Responsibilities: - Guest Service : Greet and seat guests in a warm and welcoming manner, ensuring they feel comfortable and valued from the moment they arrive. - Menu Knowledge : Guide guests through our menu, offering recommendations and answering questions about ingredients, preparation, and wine pairings. - Order Taking and Delivery : Accurately take and process orders, ensuring food and drink are delivered to the table promptly and following guest requests. - Drink Preparation : Prepare and serve a variety of drinks, including wine, cocktails, and hot beverages (coffee, tea, etc.), ensuring that they meet our high standards of quality and presentation. - Upselling : Proactively suggest additional menu items, including specials and desserts, to enhance the guest experience. - Team Collaboration : Work alongside kitchen staff and fellow servers to ensure smooth service and meet customer needs. - Maintain Cleanliness : Keep the restaurant tidy, including clearing and resetting tables quickly and efficiently, and maintaining the cleanliness of service areas. - Problem-Solving : Address any guest concerns or issues in a calm and professional manner, ensuring a positive outcome for both the customer and the business. - Cash Handling : Process payments accurately, including handling cash and credit card transactions. What We Offer: - Competitive hourly rates + cash tips - Full-time contract with flexibility - Supportive team environment - Staff discounts on food and drink If you’re ready to be part of a vibrant restaurant serving delicious Italian dishes and want to make a real difference in our customers’ experience, we’d love to hear from you!
Opening start of JULY Full time work is available! Duties Prepare and serve a variety of hot and cold beverages, including coffee, tea, and breads. Maintain cleanliness and organisation of the workspace, including equipment and utensils. Provide excellent customer service by taking orders, answering queries, and offering recommendations. Manage time efficiently during busy periods to ensure timely service. Handle cash transactions accurately using basic maths skills. Collaborate with team members to ensure smooth operations throughout the shift. Requirements Previous experience in a café or similar environment is preferred but not essential. Strong time management skills to handle multiple tasks effectively. Knowledge of food preparation techniques and food safety regulations. Basic maths skills for handling transactions and managing orders. A friendly and approachable demeanour with a passion for customer service. Ability to work flexible hours, including weekends and holidays as required.