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Technical Support Analyst Middlesbrough (1 day a week in office) Permanent | Up to £26,000 83zero are partnered with a leading technology business whose products are used by thousands of companies and impact millions of lives. They’re looking for a Technical Support Analyst to join their team and deliver exceptional customer support. This role is less "hardcore IT" than you might think — it’s all about problem-solving, customer service, and communication, with some technical elements. You’ll be the first point of contact for customer queries, making sure every interaction is handled smoothly, professionally, and with a smile. What you’ll be doing: • Handling customer queries by phone and email, logging, troubleshooting, and resolving issues., • Escalating tickets where needed and working with 2nd/3rd line teams to ensure quick resolutions., • Keeping records accurate and up to date., • Spotting ways to improve processes and enhance the customer experience. What we’re looking for: • Strong communication and customer service skills — you’ll enjoy speaking with people and building positive relationships., • Good IT skills, including Microsoft Office., • At least 1 year of experience in a support or service role (doesn’t have to be deep technical)., • A curious mindset, problem-solving ability, and willingness to learn new systems. Why apply? • A permanent role with great progression opportunities., • Hybrid setup — just 1 day a week in the office., • Salary up to £26k., • The chance to join a growing company whose tech is making a real difference.

Project Manager – Water Efficiency – Aqualogic (WC) Ltd Do you have the following skills, experience and drive to succeed in this role Find out below. Location: North East – ideal location Newcastle/Middlesbrough with UK-wide travel and flexible working Contract Type: Full-time, Permanent Salary: £ (depending on experience) + company car, performance related bonus, health cash plan Join a National Leader in Water Efficiency and Demand Management Aqualogic are the UK leaders in Water Efficiency and demand management, providing services to many of the major water utility companies and their customers, as well as an impressive cross sector customer portfolio. Our services cross over all aspects of water demand management offering complimentary and beneficial services to our clients and end customers alike. We are now recruiting a Project Manager based in the North East to join our expanding Water Efficiency team. We carry out domestic and non-domestic audits of the water supply, making recommendations to improve the efficiency and cost effectiveness of water usage, including installing water efficient products. This is a fantastic opportunity for someone with a solid understanding of plumbing and water systems to join our growing team. As Project Manager, you’ll lead the delivery of water efficiency and field-based projects, ensuring they run smoothly, profitably, and to the highest standards of customer service. You’ll manage delivery teams, coordinate with clients and planners, and work closely with a dedicated Data Analyst who will manage reporting through MS Power BI.This is a hands-on leadership role where you’ll be expected to balance people management, project oversight, and client engagement while contributing to the wider success of Aqualogic. Key Responsibilities • Lead the delivery of water efficiency and plumbing projects, ensuring they meet time, budget, and quality specifications., • Act as the main stakeholder contact, managing contracts and providing regular updates on KPIs, productivity, and quality., • Recruit, train, and support delivery teams, overseeing performance, wellbeing, and welfare., • Coordinate planning and scheduling with internal teams, including Customer Planning and Data Analysts, to ensure smooth operations., • Ensure accurate reporting and data insights through collaboration with Data Analysts and use of tools like MS Power BI., • Good working knowledge of water efficiency, plumbing and water systems, • Full UK driving licence., • Experience working in or with a water company or contractor., • Excellent organisational, leadership, and communication skills., • Strong IT literacy – confident with MS 365; understanding of data reporting (Power BI desirable)., • Work with a nationally respected team driving sustainability and innovation., • Be part of a company that values education, engagement, and continuous improvement., • Enjoy a supportive culture with opportunities for professional growth. INDHS

We have partnered up with a global, leading digital & technology Consultancy who are seeking a Technical Business Analyst to act as a critical link between business and technology teams, you will use your expertise in software architecture and backend frameworks to translate business objectives into

Translate complex technical concepts into clear, actionable insights for both technical and non-technical audiences. Technical Business Analyst – Global Electronic Trading | London (Hybrid). Key Responsibilities for the Technical Business Analyst:.

We’re looking for a Technical Business Analyst who loves figuring out how things work and making them work better. Turn business needs into clear, simple technical specs and user stories. Strong technical understanding and confidence discussing APIs, data, and systems.

We are seeking a highly experienced Technical Business Analyst with a strong background in social care systems to support the configuration and enhancement of a new Social Care Finance system, within a local government environment. Sign in to set job alerts for “Technical Business Analyst” roles

Provides technical support to assigned clients and their respective Business Account/Relationship Managers, including: ensuring the client is serviced as per Service Level Agreement in all respects and to serve as a single point of governance and technical escalation; identifying revenue generating

Technical Business Analyst/ Project Manager - Up to £140k + Huge Bonus. Proven experience working as a Technical BA/PM within the financial services domain. An elite financial services client are searching for Technical BAs/PMs to join a group of the highest-regarded talent around!.

Payment Systems - Senior Technical Business Analyst. Create clear documentation that traces from business requirements through to technical implementation. Analyst, Information Technology, and Finance.

Get notified about new Technical Analyst jobs in. Senior Associate, IT, Technical Business Analyst. Senior Technical Business Analyst (Contractor - 6 Months).

Senior Technical Support Analyst…. Senior Technical Support Analyst…. Get notified about new Technical Support Analyst jobs in.

Are you ready to take your logistics career to the next level? Our client, a leading organization in the logistics sector, is seeking a passionate and detail-oriented Logistics Technical Analyst to join their dynamic team! If you have a knack for problem-solving and a desire to drive process improve

Senior Technical Litigation Support Analyst. Troubleshoot technical issues internally and externally. Bachelor’s Degree in computer science or information management-technology, or equivalent technical experience.

We are seeking a motivated Technical Analyst to join our collaborative IT team. It will be well-suited to a proactive individual with a good technical background and knowledge of cloud services, networking, virtualisation, scripting, and an understanding of cybersecurity. The technical team works on

Technical ERP Consultant / Team Leader (Epicor). Lead ERP improvements & technical projects.

As a Technical Business Analyst, you will:. Translate business objectives and requirements into valuable technical features and user stories that will shape product development and technical delivery. Experience working with technical architecture and owning technical writing.

Epicor Kinetic Technical Analyst. This is an excellent opportunity for a technically skilled Epicor professional to make a tangible impact within a well-established and forward-thinking business. This is a pivotal role for someone who can deliver both hands-on technical support and forward-thinking

Get notified about new Technical Analyst jobs in. We are currently seeking a Technical Analyst within the ASG Public Sector Complaints Team. In additional they provide support to the admin teams on technical pensions and process issues.

Paragon Alpha - Hedge Fund Talent Business is hiring a Technical Business Analyst to work within their compliance division. Note: Referrals increase your chances of interviewing at Paragon Alpha - Hedge Fund Talent Business; get notified about new Technical Business Analyst jobs in London Area, Unit

We have partnered up with a global, leading digital & technology Consultancy who are seeking a Technical Business Analyst to act as a critical link between business and technology teams, you will use your expertise in software architecture and backend frameworks to translate business objectives into

Technical Support Analyst - 2nd Line. The successful candidates should have a background in a busy technical service desk environment (ideally MSP) and a strong focus on delivering excellent client experience. A minimum of 1 year experience in a busy Technical Service Desk role, ideally at an MSP.

Technical Business Analyst – Power BI | Outside IR35. If you’re a hands‑on Technical BA who thrives in data‑heavy environments and wants to make a visible impact fast, this one’s for you.

Technical Business Analyst (Contract) with expertise in EdTech is required for a long-term contract. Act as a bridge between technical and non-technical stakeholders. Proven experience as a Business or Technical Business Analyst in the EdTech industry.

Strong Technical Business Analyst / Data Analyst background. Technical Business Data Analyst - Financial Services. My leading financial services client is looking for a Technical Business Data Analyst to work on a large Loans transformation programme.

ERP Technical Analyst to join their ERP Technical Team. As an ERP Technical Analyst, you will work closely with the Head of ERP Technical Delivery to ensure the stability, security, and effectiveness of our ERP landscape, with a focus on SAP and related systems. Assist with managing technical spend

Are you an experienced Technical Business Analyst looking for your next contract role?. Analyse complex business problems and collaborate with solution architects and technical teams to deliver clear, prioritised requirements. Identify gaps and provide technical expertise for system functional speci

Communicate findings and insights to both technical and non‑technical stakeholders. Technical Business Analyst (Broking Systems). Technical Business Analyst (Broker Systems).

Strong communication and stakeholder engagement skills, with the ability to bridge the gap between technical and non-technical audiences, fostering shared understanding and alignment. Translate business and technical requirements into clear, detailed project narratives, ensuring alignment across eng

Business Analyst (People Change/Transformation/Non-technical). People Change & Transformation project experience and core Business Analyst experience for an initial 24 month FTC/fixed term permanent basis. Please note applicants with predominantly IT/Technical/CRM Systems/Digital/Data/non-financial

Senior Technical Business Analyst. Senior Technical Business Analyst. Draft both technical documentation and non-functional requirements that describe how systems should behave and establish their functionality constraints.

Client-Facing Technical Analyst – Trading Technology. Client-Facing Technical Analyst. Translate business and workflow requirements into robust technical solutions.

Here at Anson McCade we are working with a leading digital consultancy to hire a senior Business Analyst within Defence for a digital transformation project. Ability to write and manage technical user stories.

CK Group are recruiting for a IT Support Analyst (2nd Line Support) to join a leading provider of advanced analytics, research and technology solutions to the life sciences industry in Bournemouth on a contract basis for 6 months initially. For more information, or to apply for this IT Support Analy

Translate business objectives and requirements into valuable technical features and user stories that will shape product development and technical delivery. Experience working with technical architecture and owning technical writing. Technical Business Analyst, west midlands.

Senior Technical Business Analyst (m/f/d). Are you passionate about delivering high-quality software through meticulous testing and smart automation? Do you thrive in a dynamic environment where your expertise shapes the quality culture and enhances product reliability? If so, join us as a Senior Te

As a Technical Business Analyst, you will play a pivotal role in analysing legacy architecture, data flows, and business logic to inform the design of future-state systems. Proven experience as a Technical Business Analyst in large-scale transformation programmes. Technical Business Analyst x 2 -Leg

Technologies: Business Analyst IT support Software Application Java Databases Oracle SQL Spanish. Are you a Business Analyst looking for a long-term contract?. Do you have technical support experience with Software applications?.

Proficiency in working with technical architecture and delivering high-quality technical documentation. We have partnered up with a global, leading digital & technology Consultancy who are seeking a Technical Business Analyst to act as a critical link between business and technology teams. As a Tech

Senior Technical Business Analyst – Lloyd’s Market Insurer | paying up to £110,000 depending on experience. My client is a leading Lloyd’s Market insurer as a Business Systems Analyst, to work on large scale transformation programmes UW / PAS systems delivering projects from feasibility to im

Reporting into the IT Technical Support Manager, the Senior Technical Support Analyst is responsible for assisting with cloud migration, supporting, maintaining, and improving the organisation's IT infrastructure, ensuring high availability, security, and performance. A fantastic opportunity has ari

Technical Business Analyst - Trading Technology / FinTech. Harrington Starr are partnered with a growing FinTech firm seeking a Technical Business Analyst. Excellent technical documentation and API specification skills.

Allianz are currently seeking a highly skilled Senior Pricing Analyst to join their Home Technical Pricing team and contribute to our success by developing sophisticated pricing models and strategies. The Senior Pricing Analyst in our Home Technical Pricing Team will be responsible for building and

We re now recruiting for a 3rd Line IT Technical Analyst to work directly with our clients on the latest technologies including Microsoft 365, Azure, Intune, Windows, macOS, desktop, server management tools & networking products. As our 3rd Line IT Support Analyst, you will be responsible for:. Deli

Get notified about new Technical Business Analyst jobs in. Technical Business Analyst - Capital Market. I am hiring for Business Analyst - Capital Market.

We are looking for a Planned Maintenance Optimisation Analyst‑Technical to join our team! This role is responsible for ensuring the Tactical and Legacy cleaning programmes include the correct work, with appropriate frequency and duration. What will you be doing as a Planned Maintenance Optimisatio

Our Technical / Quality team are a very important team when it comes to Morrisons Manufacturing. Our sites are super busy, ever-demanding and our standards are high, keeping our Technical team busy every day. Investigate any food safety incidents applying root cause analysis and ensure that the day�

Strong technical knowledge and problem-solving ability. IT Service Desk Analyst - 1st Line Support. Would you like to join a forward-thinking organisation where you can grow your technical skills, work with excellent IT infrastructure, and be part of a collaborative, high-performing team?.

Analyst, Information Technology, and Finance. Endur expertise and a solid technical background to join their growing London team. In this fast-paced environment, proactive problem-solving, technical expertise, and clear communication are key to delivering tangible business impact.