Transport coordinator jobs in Stoke-on-TrentCreate job alerts

Transport Coordinator\n\nThe driving force behind smooth, efficient transport operations and great customer service!\n \n I am working with a global, well-established and family-run business within the automotive industry - more specifically commercial vehicle supply, export, and freight forwarding.\n\n Passionate about quality and committed to exceptional customer service, my client has continued to grow consistently over the past 30+ years, supplying vehicles to customers across the UK and worldwide. \n\nWith the business going from strength to strength, this is a genuinely exciting time to join the team, and they are now looking to welcome a new Transport Coordinator to support their busy and fast-paced sales and operations department.\n \n£28,000 - £37,000 DOE \nMonday to Friday \n8:00am - 5:30pm \nWeekend working on a rota basis (approx. 1 in 4 weekends - relaxed/remote) Role\n\n As the Transport Coordinator, you will join a friendly, collaborative team and act as the first point of contact for customers - whether in person, over the phone, via email, or WhatsApp. The customer base is global and varied, so efficiency, professionalism, and excellent communication are key.\n\n In addition to managing inbound enquiries, you will play a vital support role across sales administration, exports, logistics coordination, and office operations, helping to ensure vehicles are correctly prepared, documented, and transported to their destination efficiently.\n \nTypical duties will include:\n \nLiaising with customers worldwide via phone, email, and WhatsApp (no additional languages required - translators used where needed). \nHandling customer queries promptly and professionally for both new and existing clients. \nSales order processing, preparing quotations, and following up sales leads (no hard sales or targets). \nAdvertising and uploading vehicle stock online, including photos and written descriptions. \nAccount management and maintaining strong customer relationships. \nCoordinating transport planning and logistics - including checking and confirming what loads/vehicles are going where and ensuring correct allocation to transport schedules. \nManaging export processes end-to-end, including completion of all export documentation, customs paperwork, and shipping paperwork requirements. \nLiaising with transport providers, freight forwarders, and internal teams to ensure smooth delivery schedules. \nGenerating documentation, including invoices (pro-forma), vehicle paperwork, and export documentation. \nGeneral freight forwarding and export administration. \nHandling data input accurately across internal systems. \nManaging the vehicle key system (tracking, signing keys in and out). \nGeneral office administration: scanning, filing, emails, logbooks, and record keeping. \nProducing reports using Excel and assisting with administrative projects as required. \nWorking collaboratively with the wider office team and supporting ad-hoc tasks when needed. \nMaintaining accurate customer records in line with GDPR and confidentiality requirements. \nAssisting with vehicle handovers and sales completion. Requirements\n\n To be successfully shortlisted, you will ideally have previous experience in logistics coordination /export administration, and you will naturally demonstrate a proactive, organised, and service-driven approach. In addition to this experience in general office administration/ sales coordination/sales support/ customer, or customer service would also be welcomed.\n \nTo succeed in this role, you will also have:\n \nStrong IT skills, with confidence using Microsoft Office (especially Excel) and internal systems. \nExcellent written communication skills, with strong grammar and attention to detail. \nProven ability to multi-task and prioritise effectively in a fast-paced environment. \nGood numerical skills and experience handling invoices or quotations. \nA meticulous and accurate working style. \nStrong problem-solving skills and the confidence to use your own initiative. \nA personable, confident manner and a genuine enjoyment of customer interaction. \nA flexible, team-focused attitude and willingness to support colleagues when required. Additional Information\n \nStatutory Sick Pay \n20 days holiday + Bank Holidays \nMaternity Leave \nPension scheme \nOn-site car parking \nChristmas period shutdown \nExcellent training and development opportunities \nGenerous performance-based pay reviews \nRelaxed, friendly, and supportive working culture \nHands-on, approachable management team This is a brilliant opportunity to join a stable, fast-growing business offering long-term career progression, development, and recognition for hard work.\n \n To find out more, call Safer Hand Solutions and ask for Hannah Kirk, or apply today to be considered.\n \n Please note: Safer Hand Solutions are acting as an employment agency on behalf of a client. By applying, you agree to register with us and for us to hold your details on file. Due to the volume of applications, we may only contact shortlisted candidates but may also contact you regarding other suitable opportunities

Newcastle‑under‑Lyme | £25,000-£30,000 + benefits | Full‑time, Permanent\n\nFull‑time | Monday to Friday, 9:00am - 5:00pm\n\n A well‑established, growing organisation based in Newcastle‑under‑Lyme is looking to appoint an Office & Operations Coordinator to support the smooth day‑to‑day running of the business.\n\nThis a varied, fast‑paced role at the heart of the organisation.\n\nKey Responsibilities\n\nOffice Coordination & Front‑of‑House\n\nAct as the first point of contact for visitors and incoming communications, representing the business in a professional and welcoming manner\nManage calls efficiently, directing enquiries and providing effective gatekeeping support\nSupport the smooth running of meetings, including room preparation and refreshments \n\nOperations & Office Environment\n\nTake ownership of the office environment, ensuring it is organised, well‑stocked, and operating efficiently\nManage office, kitchen, and facilities supplies, liaising with suppliers as required\nOversee shared equipment and facilities to ensure consistent usability\nContribute to a positive, professional, and productive workplace culture Events, Conferences & Coordination\n\nSupport the organisation and coordination of national and international conferences and exhibitions\nLiaise with internal teams, external suppliers, and international colleagues to ensure smooth delivery\nTrack event planning progress, budgets, and costings\nSupport event‑related marketing and business initiatives\nCoordinate specialist resources, including exhibition materials and equipment \n\nBusiness Support\n\nProvide ad hoc administrative and operational support across the business\nManage travel logistics, including flights, accommodation, and transport arrangements About You\n\nYou will be motivated, adaptable, and comfortable working in a varied role. You'll bring a solutions‑focused mindset and enjoy taking responsibility.\n\nHighly organised with strong attention to detail\nProactive self‑starter, able to manage and prioritise a diverse workload\nConfident communicator with excellent interpersonal skills\nProfessional, approachable, and customer‑focused\nComfortable working independently and collaboratively\nConfident using Microsoft Office\nDiplomatic and able to handle queries with discretion\nAble to work to deadlines\nFlexible and open to new challengesPackage & Benefits\n\n£25,000-£30,000 basic salary (depending on experience)\nUp to 5% annual bonus\nOpt‑in medical health insurance \n25 days annual leave plus bank holidays and Christmas closure\nPension schemeAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website