Troubleshooting jobs in SurbitonCrear alertas

About Us DaVita UK delivers life-saving kidney care to over 2,000 patients across England & Wales. DaVita UK is one of the 14 countries which form DaVita International focusing on transforming care and improving quality of life for people receiving dialysis treatment globally. When you join the DaVita Village, you're joining a winning team with Community First, Company Second culture. We are proud to be an independent, nurse-led provider, working in partnership with the NHS to deliver the highest standards of care using cutting-edge technology in welcoming, modern environments. Role Overview The Systems & Application Support Specialist is responsible for delivering high-quality first and second-line support across DaVita UK, with a strong focus on the organisation’s clinical and healthcare applications alongside standard business applications and core IT infrastructure. This role supports end users with technical issues, application troubleshooting, onboarding/outboarding processes, and ongoing improvements to system performance and reliability. The Specialist will work closely with the IT Manager and an external IT support partner to ensure seamless support operations, effective ticket handling, and alignment with enterprise IT standards. A key aspect of the role is the management and optimisation of DaVita UK’s application stack, including EMR platforms, healthcare-specific tools, SSO integrations, and associated workflows. The Specialist will also contribute to IT projects, cybersecurity initiatives, and continuous improvement activities across the organisation. Key Responsibilities End-User Support • Provide first and second-line support for all internal users across hardware, software, EMR platforms, and healthcare applications., • Monitor, triage, and coordinate support tickets with the external IT partner to ensure timely resolution in line with SLAs., • Escalate issues as needed to minimise operational disruption and maintain business continuity., • Deliver a high standard of customer service across all interactions. Application & System Support • Provide technical support for EMR systems, clinical applications, and business software., • Troubleshoot application issues, identify root causes, and implement corrective measures., • Perform routine maintenance, updates, and configurations across systems and applications., • Monitor system performance and proactively address emerging issues. User Onboarding, Offboarding & Induction • Manage user account creation, modification, and deactivation across systems, applications, and SSO environments., • Prepare and configure user devices, application access, and network permissions., • Conduct IT inductions for new employees, ensuring understanding of essential tools and security protocols., • Complete exit procedures ensuring secure access removal and compliance with data policies. IT Training & User Enablement • Deliver basic IT training to improve user independence with applications and systems., • Provide one-to-one or group training sessions for new systems or software rollouts., • Create user guides or reference materials where required. Collaboration with IT Manager & External IT Partner • Align support priorities, processes, and improvement initiatives with the IT Manager., • Serve as the primary contact for escalations and application-related inquiries with the external IT provider., • Assist in implementing new technologies, ensuring alignment with security, compliance, and operational standards. Participation in IT & Application Projects • Support the planning, execution, and delivery of IT and application-related projects, including EMR enhancements, integrations, and migrations., • Assist with evaluating new technologies, application solutions, or feature updates., • Work cross-functionally to ensure project outcomes meet organisational needs. Data Privacy, Security & Continuous Improvement • Maintain and enforce data protection, security practices, and access controls across all systems., • Participate in security audits, assessments, and improvement initiatives., • Support backup, recovery, and business continuity processes., • Help refine IT processes and documentation to drive efficiency and consistency. Cybersecurity & Compliance • Support cybersecurity initiatives, especially those relating to application access, SSO, MFA, and EMR data protection., • Assist with maintaining Cyber Essentials certification., • Coordinate with internal and external partners on vulnerability remediation and penetration testing activities. Alignment with Enterprise Standards • Ensure all systems, applications, and support activities align with DaVita corporate IT policies and standards., • Collaborate with global teams to implement enterprise-wide updates, security measures, and application integrations. Inventory & Asset Management • Maintain accurate records of IT assets, including hardware, software licenses, and application accounts., • Support procurement processes for new hardware, software, or subscriptions. Required Qualifications • Bachelor’s degree in Information Technology, Computer Science, or equivalent professional experience., • 4+ years’ experience in IT support or application support roles., • Experience supporting EMR systems or healthcare-related applications., • Proficiency in Windows, MacOS, and common enterprise software environments., • Understanding of networking fundamentals (TCP/IP, VLANs, Wi-Fi, firewalls)., • Experience with SSO technologies (e.g., Azure AD, Okta, ADFS)., • Strong analytical and troubleshooting skills., • Excellent communication skills for supporting users and collaborating with vendors., • Familiarity with user access management, onboarding and offboarding processes. Preferred Skills • Prior experience supporting clinical or healthcare information systems, including Electronic Medical Records (EMR/EHR) platforms., • Knowledge of cloud services (Azure, AWS)., • Certifications such as CompTIA A+, Network+, Microsoft Certified: Azure Administrator Associate., • Experience working with external IT service providers., • Knowledge of Cyber Essentials frameworks and penetration testing processes. Personal Attributes • Strong customer service mindset and empathetic communication style., • Highly organised with strong time management skills., • Proactive problem solver able to anticipate and address issues early., • Commitment to data privacy, security, and compliance., • Ability to work independently and collaboratively with team members and partners., • Adaptable, resourceful, and eager to support continuous improvement. What can you expect when you join? • Competitive Salary, • Company Pension Scheme, • 35 days' paid leave per annum, including bank holidays, • Life Assurance to 3 times annual salary, • Retail discount scheme membership, • Free onsite parking, • A commitment to your training and development, • A "community first, company second" culture based on Core Values that really matter, • An exciting, collaborative and driven multinational environment, • Live our mission: To be the Provider, Partner, and Employer of Choice, • Dedication, above all, to caring for our patients and teammates

STRETCH THERAPIST AND FRONT OF HOUSE SUPPORT Company description: KOYO is a full-service holistic health and wellness space blending science, technology and social connection in one convenient location, with the aim of optimising results in accessible luxury. Our holistic approach covers a unique set of services such as cryotherapy, 1-1 assisted stretch therapy, contrast therapy (infrared sauna and cold plunge), red light therapy, recovery compression boots. The concept seeks to promote physical and mental fitness, while optimising rest and recovery, reducing stress and inflammation, increasing immunity and quality of sleep. Our mission is to revolutionise health and wellness through access to the most advanced technology and treatments, while inspiring individuals to efficiently optimise their health through a blend of science, education, and social connection. Summary of the role: The Stretch Therapist is responsible for delivering exceptional customer experiences and guiding our clients through a a series of personalized stretches and seeking feedback to optimize their experience. You will be required to also have a full understanding of KOYO’s services and a willingness to undertake specific training in each piece of equipment, assisted front of house during non-stretch (“gap”) hours, and to share your knowledge with customers in order to provide the optimal health and wellness journey. List of duties: · Guide each customer through their session, ensuring their comfort, enjoyment, and safety at all times. · Proactively build a positive and personal relationship with each and every customer, making a concerted effort to remember their name and health concerns/goals. · Promote and educate customers about 1-1 assisted stretching, ensuring customers are aware of the health benefits. · Assist with studio outreach initiatives and events. Front of House Support duties: · Maintain a high level of aesthetic throughout the studio by inspecting our service rooms pre/post use. Maintain a high level of cleanliness through the studio including reception and restrooms. · Greet patients into the space and giving them a tour if requested · Ensuring all customers are provided with the relevant medical forms prior to treatment and ensuring these have been completed · Opening and closing the studio - completing opening/closing daily checklists Essential requirements: • Previous Body Work Experience Level 3 certificate anatomy and physiology, • UK Right to Work, • Fluent in English, • Friendly and confident with people, • Passion and knowledge about physical and mental health, wellness and recovery., • A willingness to promote and adhere to KOYO’s core values: integrity, communication, flexibility, compassion, and teamwork., • Strong customer service and troubleshooting skills, • Excellent communication skills, • Sales, • Organised and able to multi-task, • Strong time management, • Able to commute to Richmond, • Flexibility and understanding of the unique requirements of a new start-up. Preferred education and experience: · One year in the health, wellness, and/or fitness sector. · Qualifications is a bonus but not essential Rate and Key info: • Compensation: Stretch Rate up to £18 p/hr + Commission incentives / up to £13 for Front of House support duties during "gap" hours., • Location: Richmond upon Thames, • Hours: Up to 24 hrs per week (including weekends and flexible hours), • Additional Benefits: A supportive team environment & continuous CPD Job Type: Freelance Pay: £13.00-£18.00 per hour Benefits: • Store discount

1st / 2nd Line Support Analyst – Contract Location: Onsite / Morden Rate: Up to £200 per day (Umbrella) Contract Length: 3 months Start Date: 12th January We are currently seeking an experienced 1st / 2nd Line Support Analyst to join a busy onsite IT support team based in the Morden area. We're looking for a self-starter, someone who is confident to deal with tickets and IT tasks throughout the week. You'll need to be proactive with your approach to work and be keen to support the wider team and business when necessary. This role is ideal for a hands-on support analyst who enjoys working onsite and providing high-quality support in a fast-paced environment. Key Responsibilities: • Provide excellent customer service via phone and face-to-face support, • Deliver 1st and 2nd line technical support to end users, • Troubleshoot hardware and software issues across laptops and peripherals, • Support users working both remotely and onsite, • Log, manage and resolve incidents using ITSM and asset management tools Essential Skills & Experience: • Minimum 3+ years’ experience in an IT support role, • Strong customer service and communication skills, • Proven problem-solving and troubleshooting ability, • Experience supporting Windows 10/11 and Microsoft Office 365, • Active Directory user and device support, • VPN and remote support tools experience, • Supporting iOS and Android mobile devices, • General hardware diagnostics and troubleshooting, • Previous use of IT Service Management (ITSM) and asset management systems, • Good understanding of IT best practices (e.g. ITIL) Desirable • Experience with AOVPN, Autopilot and Azure 1st / 2nd Line Support Analyst – Contract Location: Onsite / Morden Rate: Up to £200 per day (Umbrella) Contract Length: 3 months Start Date: 12th January Please reach out to for more information

Lift Technician Senior Lift Engineer Lift Tester, Lift Tech Sutton, South London Basic Salary: £65,000 - £70,000 + overtime + benefits Benefits: £500/week standby allowance, Overtime: Monday to Friday: 1.5x pay rate; Weekends & Bank Holidays: 2x pay rate, new van + all travel expenses paid, 25 days holiday + bank holidays Marmon Lift Recruitment is seeking a Lift Technician (NVQ 4 qualified) to manage a service patch across South London . The portfolio consists of a variety of passenger and goods lift installations. This role offers a fantastic chance to join a respected, long-standing independent lift engineering organisation with nationwide coverage, recognised for its encouraging and forward-thinking working environment. The company places strong emphasis on staff development, offering clear pathways for progression and ongoing training. Commutable from: Sutton, Wimbledon, Streatham, Croydon, Bromley, Leatherhead, Brixton, Purley, Epsom Ideal Lift Technician: NVQ Level 4 in Lift Engineering, Full, clean UK driving licence Minimum 5 years hands-on lift engineering experience, ideally within a technical or senior field role Excellent fault-finding and diagnostic ability Comfortable guiding, mentoring, or overseeing other engineers Responsibilities of a Lift Technician: Keep thorough and up-to-date documentation for maintenance activities, repairs, and testing Respond to breakdowns and system faults across both passenger and goods lift equipment Offer specialist technical guidance on complex faults and troubleshooting Suggest and support enhancements to lift procedures and operational practices Oversee engineering and technical teams, ensuring compliance with health & safety requirements Provide exceptional customer service and uphold high standards of operational performance Apply to this Lift Technician position: For a confidential conversation, call07811210079(Monday - Friday) Ping us your CV by email Marmon Lift Recruitment is passionate about understanding what is truly important about your next move before entering an application or interview process. This commitment to you will ensure we represent your best interests at all times, and together we can secure your next move in the passenger lift industry. TPBN1_UKTJ

A leading entertainment company is looking for a Senior Software Engineer to join their RDK Triage Engineering team.This role focuses on ensuring high-quality software releases across various devices, troubleshooting issues, and collaborating with development and QA teams.Ideal candidates will have

A leading manufacturing organisation located in Slough, England is seeking a dynamic Manufacturing Engineering Manager to lead engineering activities across production processes. The role requires proven experience in manufacturing engineering, strong troubleshooting skills, and the ability to manag

A fast-growing electronics company in Hounslow is seeking an Electronic Design Engineer to contribute to exciting projects. The role involves taking projects from start to finish, articulating technical information, and troubleshooting PCBs.

A leading technology company is looking for a Structured Cabling Network Engineer in Richmond, VA. This onsite position requires strong network engineering skills for troubleshooting, monitoring, and cabling.

The role involves diagnostic troubleshooting, system upgrades, and performance improvements, requiring strong technical knowledge of radio network infrastructures.