Trabajos troubleshooting en EdinburghCrear alertas

Senior Test Development Engineer \n \n Location: Glenrothes or Livingston \n \n About the role: \n Responsible for the design, manufacture, verification and validation, along with through life technical support of board level, sub-system and system level test equipment. \n \n Skills: \n • Test software design \n • Excellent knowledge of analogue and digital electronic circuit design \n • Ability to write comprehensive technical design documentation \n • Proven knowledge in handover and management of designs in production \n • Excellent hardware troubleshooting skills \n • Able to support/debug system integration \n • Must be eligible for MOD Security Clearance to a minimum of SC level \n \n Highly Desirable: \n • Significant test development in a safety critical industry \n • Use of Mentor Graphics schematic entry and PCB layout tools \n • Understanding of common test architectures PXI/d LXI \n • Measurement Uncertainty and its application in test equipment design and validation \n • Software Certification or detailed knowledge of: NI LabView, NI CVI, NI TestStand, C# \n • Design of mix signal circuits \n • High speed serial networks \n • An appreciation of RF electronics \n • Knowledge of power supply design \n \n Responsibilities \n • Design of functional test equipment for circuit cards, sub-assemblys and systems. \n • To take responsibility for the design and overall quality of the test equipment and provide leadership and guidance for junior engineers. \n • Documentation of design specifications and implementation details. Take part in design reviews. Upholding of design standards and methodologies. \n • Realisation of complex system requirements to provide robust and reliable test hardware solutions. \n • Responsibility for the complete implementation of detailed technical items and an understanding/appreciation of system level items. \n • Collaboration with other team members (including both hardware and software engineers) to agree system designs, interfaces and protocols etc. \n • Development of appropriate test hardware, test software and procedures, both informal and formal, to prove the correct operation of hardware. \n • Provide support to manufacturing answering product queries & resolving technical issues. \n • Provide support for the test hardware and manage obsolescence throughout its lifecycle. \n • Monitoring and reporting of progress of test development to immediate supervisor and development team. \n • Proactively support company compliance to Health and Safety legislation through adherence to company polices, processes and practices. \n • Ensure that all business activity is conducted in line with company values, policies and ethics codes of conduct. \n • Undertake any other activity as reasonably requested by management \n • Application of Design Review Processes \n • Accountable for engineering specific risks and opportunities. \n • Key contributor at Gate/Design reviews \n • Provides guidance of Test Development processes and tools. \n • Contribute to section/business area resource planning with a working understanding of Microsoft Project tools. \n • Test Engineering Lead for a small/medium scale test engineering program \n • Ability to identify and engage the appropriate SMEs to support the Test Development Engineering activities. \n • Contributor/Approver for standard/tailored test development process including Design Review gates and content \n • Key interface to external customers/suppliers

RHEL AWS Platform Engineer | 6 Month Contract | (Outside IR35) | Hybrid, Edinburgh| Starting ASAP Day Rate: 450 About the Role: The RHEL AWS Platform Engineer will work alongside our IT Infrastructure and Cyber Team and will be responsible for building, maintaining and optimising our Cloud Infrastructure. • Build and standardise RHEL 8/9 environments across AWS, • Implement OS hardening and security baselines (CIS/STIG aligned), • Develop automation (Ansible / AWS SSM) for configuration and patching, • Design and implement monitoring and logging integration (CloudWatch), • Optimise storage and performance, • Establish a repeatable, scalable operating model for Linux workloads, • Support knowledge transfer and upskilling within the Service Delivery team Essential Skills & Experience: • Proven experience administering Red Hat Enterprise Linux (RHEL 8/9) in enterprise environments, • Proven ability to translate cloud architecture designs into engineered solutions, including infrastructure, security, and CI/CD automation., • Solid understanding of Linux system administration., • Experience implementing OS hardening and security best practices, • Experience operating RHEL and Windows workloads in AWS, including system hardening, patch management, and automation using Systems Manager., • Strong knowledge of patching and package management using yum / dnf and automation tools., • Experience in monitoring, logging, and troubleshooting Linux systems in production., • Familiarity with networking concepts., • Effective communication and collaboration skills, with experience working alongside traditional infrastructure teams and supporting knowledge transfer and uplift., • Experience integrating Linux with Active Directory (SSSD / LDAP) Desirable Qualifications • Experience with infrastructure as code (Terraform / CloudFormation), • Exposure to DevOps practices and CI/CD pipelines, • Knowledge of container platforms (Docker / Kubernetes / OpenShift), • Red Hat certifications (RHCSA / RHCE), • Experience with AWS services This role has been deemed Outside IR35 by the client. Applicants must hold, or be happy to apply for, a valid Basic Disclosure Scotland. Please click the link to apply.

Launch Your Cyber Security Career – Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Security+, CompTIA CySA+, Forescout FSCA) plus real-world project work that doubles as hands-on experience. 100+ hours of live training Practical skills in troubleshooting, networking (Cisco), Azure cloud, Splunk SIEM & Tenable vulnerability management Job guarantee with our hiring partners Get certified, get experience, get hired. Apply today and start your journey into cyber security. Course cost - £2295 or £191.25 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees.

Launch Your Network Engineer Career – Job Guaranteed! With Newto Training’s Network Engineer Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Network+, uCisco CCNA, Forescout FSCA) plus real-world project work that doubles as hands-on experience. • 100+ hours of live training, • Practical skills in troubleshooting, networking (Cisco), Azure cloud, Splunk SIEM & Tenable vulnerability management, • Job guarantee with our hiring partners Get certified, get experience, get hired. Apply today and start your journey into networking. Course cost - £2795, or, £232.91 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees.

Launch Your Network Engineer Career – Job Guaranteed! With Newto Training’s Network Engineer Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Network+, uCisco CCNA, Forescout FSCA) plus real-world project work that doubles as hands-on experience. • 100+ hours of live training, • Practical skills in troubleshooting, networking (Cisco), Azure cloud, Splunk SIEM & Tenable vulnerability management, • Job guarantee with our hiring partners Get certified, get experience, get hired. Apply today and start your journey into networking. Course cost - £2795, or, £232.91 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees.

• Onsite - Monday - Friday, • Career Progression, • Competitive Benefits1st Line Support EngineerMorris Sinclair is recruiting on behalf of a growing IT services provider for a friendly and motivated 1st Line Support Engineer to join their support team in Edinburgh. This is an excellent opportunity for someone with previous service desk experience who is looking to further develop their technical skills within a supportive and fast-paced environment. The successful candidate will gain exposure to a broad range of technologies while working with a varied client base across the UK. The client is looking for someone with strong communication skills, a proactive attitude, and a solid technical foundation. Ongoing training and development will be provided.The Role You will be responsible for providing first-line technical support to customers, assisting with day-to-day IT issues and ensuring support requests are handled efficiently and professionally. Support requests will come through via phone, email, and ticketing systems, and you will be expected to manage and prioritise your workload effectively while delivering a high level of customer service. This role would suit someone who enjoys troubleshooting technical issues, working collaboratively within a team, and building strong relationships with users.Key Responsibilities, • Act as the first point of contact for IT support queries, • Log, manage, and update support tickets through the ticketing system, • Troubleshoot issues relating to desktops, laptops, Microsoft 365, printers, networking, and user accounts, • Provide regular updates to customers regarding ticket progress, • Escalate more complex technical issues where required, • Work closely with colleagues to maintain service levels and response times, • Assist with maintaining internal technical documentation, • Identify recurring technical issues and highlight potential improvementsSkills & Experience Required, • Minimum 2 years’ experience within an IT support or service desk environment, • Strong customer service and communication skills, • Professional and confident telephone manner, • Good troubleshooting and analytical skills, • Strong organisational and time management abilities, • Ability to manage multiple support requests simultaneously, • Positive, team-oriented approach, • Willingness to learn and develop new technical skillsTechnical Experience Candidates should have experience supporting most of the following:, • Windows 10/11, • Microsoft 365, • Active Directory / Entra ID, • SharePoint, • VoIP systems, • Mobile device setup and support, • Basic networking, • macOS, • Printers and desktop hardware Exposure to server, virtualisation, or infrastructure technologies would be beneficial but is not essential.What’s on Offer, • Supportive and collaborative working environment, • Ongoing training and development, • Exposure to a wide range of technologies and client environments, • Career progression opportunities, • Competitive benefits package Job Details, • Permanent, full-time position, • Based in Edinburgh (office-based role), • Monday to Friday Benefits, • Company pension, • Company events, • Free on-site parking, • Sick pay Requirements, • Ability to commute to Edinburgh or relocate before starting, • Minimum 2 years’ technical support experience, • Minimum 2 years’ customer service experience, • Full UK driving licence essential Candidates with strong service desk experience and the right attitude are encouraged to apply, even if they do not meet every technical requirement listed above.

Launch Your Network Engineer Career - Job Guaranteed! With Newto Training’s Network Engineer Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Network+, uCisco CCNA, Forescout FSCA) plus real-world project work that doubles as hands-on experience. • 100+ hours of live training, • Practical skills in troubleshooting, networking (Cisco), Azure cloud, Splunk SIEM & Tenable vulnerability management, • Job guarantee with our hiring partners Get certified, get experience, get hired. Apply today and start your journey into networking. Course cost - £2995 or £249.58 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees.

Launch Your Network Engineer Career – Job Guaranteed! With Newto Training’s Network Engineer Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Network+, uCisco CCNA, Forescout FSCA) plus real-world project work that doubles as hands-on experience. • 100+ hours of live training, • Practical skills in troubleshooting, networking (Cisco), Azure cloud, Splunk SIEM & Tenable vulnerability management, • Job guarantee with our hiring partners Get certified, get experience, get hired. Apply today and start your journey into networking. Course cost - £2795, or, £232.91 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees.

Launch Your Network Engineer Career - Job Guaranteed! With Newto Training’s Network Engineer Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Network+, uCisco CCNA, Forescout FSCA) plus real-world project work that doubles as hands-on experience. • 100+ hours of live training, • Practical skills in troubleshooting, networking (Cisco), Azure cloud, Splunk SIEM & Tenable vulnerability management, • Job guarantee with our hiring partners Get certified, get experience, get hired. Apply today and start your journey into networking. Course cost - £2995 or £249.58 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees.

Launch Your Network Engineer Career – Job Guaranteed! With Newto Training’s Network Engineer Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Network+, uCisco CCNA, Forescout FSCA) plus real-world project work that doubles as hands-on experience. • 100+ hours of live training, • Practical skills in troubleshooting, networking (Cisco), Azure cloud, Splunk SIEM & Tenable vulnerability management, • Job guarantee with our hiring partners Get certified, get experience, get hired. Apply today and start your journey into networking. Course cost - £2995 or £249.58 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees.

Launch Your Network Engineer Career – Job Guaranteed! With Newto Training’s Network Engineer Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Network+, uCisco CCNA, Forescout FSCA) plus real-world project work that doubles as hands-on experience. • 100+ hours of live training, • Practical skills in troubleshooting, networking (Cisco), Azure cloud, Splunk SIEM & Tenable vulnerability management, • Job guarantee with our hiring partners Get certified, get experience, get hired. Apply today and start your journey into networking. Course cost - £2795, or, £232.91 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees.

• Edinburgh headquarters with flexible hybrid working., • Meaningful projects delivered with the support of a great company culture, • MS Intune / Endpoint Management a must with good general 1st / 2nd lineTechnical Systems Officer - EdinburghMorris Sinclair is recruiting on behalf of a client for a Technical Systems Officer. About the Opportunity Our client is a well-established organisation operating within a highly regulated and safety-critical environment. They are seeking a Technical Systems Officer to join their team at their Edinburgh headquarters and play a key role in supporting and developing their ICT infrastructure typically at 1st / 2nd Line level.The Role As Technical Systems Officer, you will be responsible for implementing the organisation's ICT rolling replacement programme, reviewing user requirements, specifying and installing hardware, and managing build images and configurations to ensure efficient deployment of equipment. You will maintain hardware and software records within the ICT asset management system, provide technical support to users, and investigate emerging technologies to support continuous improvement across the organisation.Benefits, • Excellent pension scheme, • 25 days annual leave, increasing with service, • Public holiday entitlement, • Generous sick pay and family leave policies, • Ongoing training and professional development opportunities, • Hybrid working arrangements, • Flexible working hours when office basedKey RequirementsEssential, • HND or Degree in a Computing-related subject, • Minimum of 2 years' IT support experience, • 1st / 2nd Line Support in MS Windows 10/11, MS 365 based infrastructure, • Strong experience of MS Endpoint Management / Intune, • Project delivery / project management experience, • Detailed technical knowledge of network operating systems, • Strong understanding of PC architecture, • Knowledge of network security principles and emerging trends, • Advanced technical troubleshooting and problem-solving skillsDesirable, • Microsoft Certified Professional qualification, • ISO27001 Information Security Management accreditationWhat's on Offer? This is an excellent opportunity to join a respected organisation where technology plays a critical role in supporting operational excellence. The successful candidate will have the chance to contribute to meaningful projects, work with a broad range of technologies, and develop their career within a supportive and professional environment.Location: Central Edinburgh (Hybrid Working Available)Salary: Starting at £37,000 rising to £39,000 after 1 year with an annual bonus of £1000 qualifying after April 2027. Our client is committed to equality, diversity and inclusion and welcomes applications from all suitably qualified candidates.

Launch Your Network Engineer Career – Job Guaranteed! With Newto Training’s Network Engineer Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Network+, uCisco CCNA, Forescout FSCA) plus real-world project work that doubles as hands-on experience. • 100+ hours of live training, • Practical skills in troubleshooting, networking (Cisco), Azure cloud, Splunk SIEM & Tenable vulnerability management, • Job guarantee with our hiring partners Get certified, get experience, get hired. Apply today and start your journey into networking. Course cost - £2795, or, £232.91 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees.

Site Reliability Engineer Hybrid Working - Edinburgh - 2 days a month on site. Financial Services Lorien's leading banking client is looking for an experienced Site Reliability Engineer (SRE) to join an established engineering team responsible for supporting and improving the reliability, availability and performance of critical production services. This is an operationally focused role where you'll work closely with engineering teams to ensure systems remain resilient, observable and highly available. The ideal candidate will have a strong production engineering or SRE background, be comfortable working within live environments, with good skills of working with Grafana, Open Telemetry, Splunk, and knowledge of APIs. This role is based in Edinburgh. This role will be Via Umbrella. Working in a Hybrid Model of 2 days a month on site. Key Experience • Support and maintain production systems, ensuring high levels of availability and reliability., • Respond to, troubleshoot and resolve production incidents, taking ownership through to resolution., • Focus on incident response, service restoration and operational excellence (approximately 70% of the role)., • Improve system observability, monitoring and alerting capabilities., • Work closely with development teams to enhance the reliability and operability of applications., • Analyse production issues and identify opportunities for automation and continuous improvement., • Participate in root cause analysis and implement preventative measures to reduce recurring incidents., • Support cloud-based infrastructure and operational tooling as the organisation transitions from VMware to AWS.. Key Skills • Approximately 6+ years' experience within Site Reliability Engineering, Production Engineering or a similar operational engineering role., • Strong hands-on experience supporting live production environments., • Excellent troubleshooting and incident management skills., • Experience with observability and monitoring platforms, including:, • Grafana, • Open Telemetry, • Splunk, • Good understanding of cloud platforms (AWS experience preferred)., • Strong knowledge of APIs and API troubleshooting., • Experience working within modern distributed systems and production environments., • Ability to quickly become productive within an existing engineering team. Highly Desirable • Experience with Apigee API Management., • Experience supporting Java-based microservices., • Knowledge of VMware infrastructure., • Experience supporting organisations migrating from VMware to AWS. IND_PC3 Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

JOB TITLE: IT Service Desk Support Analyst START DATE: 1st September PAY: £15.81 per hour LOCATION: Edinburgh Sighthill North HOURS: Full Time, 35 hours per week WORKING PATTERN: Our work style is hybrid, which involves spending at least 2 days per week, or 40% of your time, in the office. You'll work 35 hours per week across Monday to Friday, with shift rotations between 7:00am and 7:00pm. The current rotation includes 4 weeks of early shifts (finishing between 2:30pm and 5:30pm) and 1 week of late shifts (finishing between 6:00pm and 7:00pm). You'll also work 1 Saturday in every 5 weeks. Shifts are provided at least 4 weeks in advance, helping you plan your work-life balance. About this opportunity We are looking for customer-focused individuals with a passion for technology and delivering outstanding service to join our in-house IT Service Desk team. As a Colleague IT Service Desk Support Analyst, you'll be the first point of contact for colleagues across Lloyds Banking Group, providing support and guidance on a wide range of IT-related issues. You'll play a key role in helping colleagues resolve technical problems quickly and efficiently while delivering an exceptional customer experience. This role is ideal for someone who enjoys troubleshooting, problem-solving, and helping others. It also offers a fantastic opportunity to gain exposure to the IT infrastructure, support processes, and continuous improvement initiatives that support one of the UK's largest banking groups. You'll build strong relationships with colleagues across the organisation while working closely with a broad range of internal IT teams. Day to day, you'll be: • Providing outstanding customer service and support to colleagues across the business. Acting as the first point of contact for IT-related queries via phone and online channels. Taking ownership of incidents and service requests through to resolution. Diagnosing and troubleshooting technical issues in a professional and efficient manner. Supporting colleagues working both remotely and in office environments. Building rapport quickly to gather relevant information and identify solutions. Maintaining accurate records and ensuring a high standard of service delivery. Identifying opportunities to improve customer journeys and service processes. Delivering support with empathy, professionalism, and attention to detail. Why Lloyds Banking Group? Join us and become part of a team that helps keep colleagues connected and productive every day. As well as gaining valuable exposure to a wide range of technologies and support functions, you'll work alongside experienced professionals in a collaborative environment that supports development and career progression. Benefits • Hybrid working model with approximately 60% home working and 40% office-based working. Comprehensive training and ongoing support. Exposure to a broad range of IT systems and technologies. Opportunity to develop technical and customer service skills. Career progression opportunities within Lloyds Banking Group. Weekly pay. Online payslips. Dedicated aftercare team. Annual leave allowance. Employee Assistance Programme. Access to Able Futures. Eyecare vouchers. Access to Boost benefits including shopping discounts, attraction tickets, and services. Smart Spending App. Workplace Pension Scheme. What you'll need • PreviousIT support experience is essential. Experience supporting users on Windows Operating Systems. Strong troubleshooting skills across Microsoft Office 365/Office 2016 applications, including Outlook, Word, Excel, and PowerPoint. Experience using Microsoft Azure and Active Directory. Knowledge of the Microsoft Managed Device (MMD) environment/platform. Experience supporting both office-based and remote colleagues, including home network and peripheral connectivity issues. Strong communication and customer service skills. Excellent attention to detail. The ability to build rapport quickly and gather information effectively. A proactive mindset with a focus on continuous improvement. Strong problem-solving and analytical skills. About working for us Our focus is to ensure we're inclusive every day and build an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and launch a dedicated Working with Cancer initiative. That's why we especially welcome applications from under-represented groups. We're disability confident. If you'd like reasonable adjustments to be made to our recruitment processes, just let us know. If you're excited by the thought of becoming part of our team, apply today. We'd love to hear from you! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Censys’ mission is to be the one place to understand everything on the internet. Frustrated by the lack of trustworthy Internet intelligence, we set out to create the industry’s most comprehensive, accurate, and up-to-date map of the Internet. Today, Censys delivers real-time Internet intelligence and actionable threat insights to global governments, over 50% of the Fortune 500, and leading threat intelligence providers worldwide. Role Summary: In this role, you will report to the Manager, Customer Success and Support. You'll collaborate with a team of experts dedicated to delivering white-glove service to our most important customers. As a CSE, you’ll be a product expert, who loves solving problems and going the extra mile to ensure no stone is left unturned. You’ll serve as a coach and trusted advisory during the training, implementation, and adoption phases of the customer lifecycle and be a trusted partner for all support requests. Location: This is a fully remote position within the United Kingdom, with a preference for being located around the London metro area. What You’ll Do: • Partner closely with the entire Customer Success organization to provide a world class customer experience, • Provide assistance for high volume support requests ranging from simple to complex, • Provide customers with best practices to maximize usage of Censys products, • Work to reduce time to value for the customers by guiding operational workflows for the customers, • Help customers deploy, test, troubleshoot, and advise on integrations such as Cloud Connectors, Splunk, Jira, Service Now, • Serve as a customer advocate in influencing product roadmap and improvements, • As a member of the CSE team you will become an SME for parts of the platform and become the go to member for your area of expertise What You’ll Bring: • 2+ years of experience in a technical, customer facing role, • Basic knowledge of security tooling, cloud providers, and the information security industry, • Basic knowledge of common network protocols: HTTPS, SSH, SMTP, FTP, SMB, RDP, and basic understanding of SSL/TLS and certificates, • Comfortable using REST APIs and Python, • Excellent communication and presentation skills, • Excellent organizational and troubleshooting skills, • A resourceful, figure-it-out and we-can-do-this attitude, • Self-starter with ability to multi-task in a high-pressure, fast-paced, fast growth environment, • A burning desire to work with really great customers and build easy to use applications and integrations The annual base salary range for this role will be around £72,000 - £89,000, plus bonus eligibility and equity. In addition to our great compensation package, our benefits are effective on day one and include but are not limited to: 401k match, health, vision, dental, and more! Please see our _ for more details. This is a fully remote position with no expectation to come into an office, but must be located in or around London, in the United Kingdom. California Privacy Rights Notice Pursuant to the California Consumer Privacy Act (CCPA), we are providing you with notice that we collect personal information from job applicants for business purposes, including evaluating your candidacy for employment, conducting interviews, and, if applicable, completing the hiring process. The categories of information we may collect include identifiers (such as name and contact information), professional or employment-related information (such as work history, education, and references), and other information you provide in your application. We do not sell or share your personal information. For more information on how we use and protect your personal information, and your rights under the CCPA, please refer to our .

Senior Technical Account Manager - Unified Communications / CCaaS Applicants must be based in Germany and able to speak professional level German (C1 and above) Our client is a market leader in Unified Communications & Contact Centre solutions. A leader within the magic quadrant and partnered with global corporations to provide innovative & secure unified CX solutions. The role of Senior Technical Account Manager is a technical support and customer management role. Helping with on-boarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. You will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. This position is best suited to someone working in customer success and/or technical account management with good depth of technical experience within Unified Comms, Telecoms or Contact Centre services. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • Knowledge of Unified Communications and/or Contact Centre Technology including;, • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. Applicants must be located in Germany with right to work. Hit apply to take your career to the next level. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

WHO WE ARE Come join the company reinventing data security, empowering businesses to realize the full potential of their data. As the leading data security platform purpose-built for the cloud era, Cyera’s mission is to reinvent how businesses secure data, enable agile collaboration, and boldly pursue new business opportunities. Trusted by security teams at leading global businesses, our team is proving that data security is the next big thing in cyber. Backed by the world’s leading investors and working with a large and growing list of Fortune 1000 companies, we are looking for world-class talent to join us as we usher in the new era of data security. THE OPPORTUNITY We are searching for a highly skilled Customer Success Engineer to play a key role in optimizing our customers' utilization and return on investment in Cyera. This position offers an exciting chance to join a thriving organization and contribute to the forefront of data security, making a significant impact on the protection of data for numerous global enterprises. As part of this role, you can expect to travel between 25-50% annually, enabling you to engage directly with clients and enhance their overall experience. RESPONSIBILITIES As a Customer Success Engineer, you will play a crucial role in ensuring customer satisfaction and success by: • Serving as the primary technical expert on the Cyera Platform, demonstrating in-depth knowledge and expertise., • Establishing yourself as a trusted advisor to customers at all levels, from practitioners to executives., • Driving customer adoption through effective onboarding and training processes., • Gaining a deep understanding of customers' requirements, challenges, and desired business outcomes, and then designing and delivering customized use cases that align with their goals using a consultative approach., • Proactively ensuring that customers are realizing the full value of their investment and maximizing their return on investment by consistently driving sustained adoption of Cyera's platform. You will act as the leader for ongoing engagement and expansion, helping customers achieve their business and technology objectives., • Proactively identifying and resolving any obstacles or blockers that may impede customer success, collaborating with peers to address them promptly., • Advocating for the customer's voice and feedback, actively influencing Cyera's roadmap and product development., • Utilizing self-paced training resources to support customer education and promote knowledge growth throughout their journey., • Troubleshooting and resolving technical issues impacting customers, ensuring smooth operation and seamless experiences., • Monitoring and reporting on the overall well-being of customers, tracking key health and usage indicators., • Collaborating with customers to develop joint success plans., • Documenting and sharing best practices both internally and externally to foster knowledge sharing and continuous improvement., • Mentoring other team members, sharing your expertise and assisting in their professional development., • Participating in the interview process to help identify and onboard talented individuals to the team., • Conducting Quarterly Business Reviews with customers, evaluating progress, and identifying areas for further improvement and collaboration. REQUIRED QUALIFICATIONS: • Associates degree or equivalent experience required. Bachelor’s degree in Computer Science or similar experience a plus, • 12 years experience in Strong project management skills, enabling you to effectively plan, organize, and execute multiple projects simultaneously while maintaining a strong attention to detail, • A self-starter who thrives in an ambiguous, fast-paced, and deadline-oriented startup environment., • A results-oriented mindset, with a proven track record of driving revenue growth, ensuring customer satisfaction, promoting feature adoption, and maximizing customer retention., • Prior experience collaborating with Development teams., • Proficiency in SQL, scripting languages (e.g., Python or equivalent), and hands-on experience with cloud environments., • 3+ years of hands-on experience with data technologies and cloud technologies, including databases, cloud infrastructure and basic administration (e.g., cloud networking, data and compute assets, IAM and permissions, etc,), • Experience with programming or scripting languages and familiarity with APIs and web services, • Demonstrated expertise in DLP (Data Loss Prevention), Data Privacy/Protection, DSPM/CSPM (Cloud Security Posture Management), SIEM (Security Information and Event Management), or vulnerability management with hands-on experience preferred., • Prior experience working in a software company in a technical customer-facing role is essential., • Demonstrated track record of owning customer relationships, including onboarding, renewal, and expansion., • A self-motivated, proactive, and innovative team player who consistently strives to inspire customer loyalty., • Excellent interpersonal and customer relations skills, particularly when it comes to building and nurturing strategic relationships., • A clear and concise verbal and written communicator, capable of conveying complex information effectively., • Proficiency in leading both executive meetings and technical workshops, demonstrating confidence and expertise., • Ability to work autonomously, tackling even the most intricate challenges, and successfully completing tasks that may lack comprehensive documentation. They will actively participate in projects aligned with their current skill set, seeking assistance primarily for more complex initiatives or issues. COMPENSATION INFORMATION: The range represents total compensation, and may include company bonus, incentive for sales roles, equity or benefits, as applicable. This compensation range represents Cyera’s good faith and reasonable estimate of the range of possible compensation for this role at the time of posting, and Cyera may ultimately pay more or less than the posted range. The final salary for this position will be determined in Cyera’s sole discretion, consistent with applicable law, and based on a variety of factors, including but not limited to the employee’s work experience, skills, and qualifications for the role, as well as the needs of Cyera’s business and other operational considerations. Final compensation will vary based on seniority and relevance of experience, location, and position requirements. This role may be eligible for potential merit increases based on factors such as individual or company performance, time in role, and other discretionary factors. BENEFITS - Why Cyera? • Ability to work remotely, with office setup reimbursement, • Competitive salary, • Paid holidays and sick time, • Health, vision, and dental insurance

Location: London Start date: Immediate The role: We are looking for highly talented and driven software engineers who take pride in their work, to expand our Engineering team in London. Successful candidates will join a cross functional team including product managers and designers working closely with the rest of our business to deliver working code that solves real problems for both internal and external customers. You will take ownership of the services managed by your team, ensuring that their development aligns with the higher level AlphaSights Engineering strategy, while mentoring more junior Engineers. If you have a strong passion for solving problems with code, and want to work with exceptional colleagues in a high achievement environment, this role is a good fit for you. What you’ll do: • Design solutions: Define the best technical solutions to business problems, contributing to an architectural vision that will scale up to be the world's leading research platform., • Ship working code: We primarily work with React on the frontend and Kotlin microservices with Postgres on the backend, with some older services written in Ruby on Rails. We’ve always got an eye open to assess new technologies that might improve our stack., • Deploy and iterate: We release frequently to our customers, using CIrcleCI and Spinnaker for CI/CD, and quickly gather feedback in order to inform our next iteration., • Build your competency: You will learn quickly by building market-leading technology with experienced colleagues in a high performance environment. Engineers can also use our L&D budget to fast-track development of specific technical competencies., • Maintenance and troubleshooting: Carefully monitor our services, catching errors before users notice them, diagnosing the root cause and deploying fixes. Who you are: • You probably have a degree in a STEM subject, but we’re happy to work with people who perfected their craft via a different route., • Experience working at a similar level in a mature Engineering team, and looking to take your career to the next level. We’re looking for people who have incredible potential., • Technical expertise - deep technical expertise in frontend engineering, including designing, building, and maintaining complex, scalable frontend systems using modern frameworks (ideally React)., • Proven track record – You’ve made a demonstrable impact in your previous roles, standing out from your peers. Highly driven and proactive – you relentlessly and independently push through hurdles and drive towards excellent outcomes., • Highly driven and proactive – you relentlessly and independently push through hurdles and drive towards excellent outcomes., • Meticulous – you hold high standards and have an obsessive attention to detail. Learn more about our tech organization _! Don't worry if your experience or background doesn't match all of these areas, we believe a broad spectrum of experience provides great perspective on solving problems in new and innovative ways and we’d love to hear from you. AlphaSights is an equal opportunity employer.

Senior Magento Developer – UK Remote £45,000 - £55,000 plus excellent benefits Are you an experienced Magento Developer with a passion for expanding on your tech skills? Are you looking to join a flexible and growing organisation? If yes to both, then this role may be for you! My client requires a Senior Magento Developer to help build robust ecommerce platforms for leading brands. You’ll develop high-performing systems, ensure seamless integrations whilst delivering first-class results for customers. You will need at least three years’ experience in a similar position, ideally working within a digital agency. The role will operate a UK-based remote model, but the company’s head office is in Leeds, should you prefer to work on a hybrid-basis. Package: • £45,000 - £55,000 – Dependent on experience, • 22 days holiday – plus bank holidays (rising with service) as well as the option to buy and sell 5 more days., • Individual training and development budget., • Flexible working, Private healthcare, Pension, Eye-care, referral scheme etc. The Magento Developer will architect, develop, and maintain custom Magento 2 modules to meet business requirements, optimising performance whilst troubleshooting and resolving backend issues. You will ensure code quality through best practices, peer reviews, and automated testing as well providing guidance and technical expertise to junior developers. Since 2010, the business has grown to more than fifty people, and shows no sign of slowing down. This role can offer a variety of work that is both challenging and rewarding with the opportunity to progress into leadership. Required: • Magento 2 backend development experience, • PHP, MySQL, • REST API and GraphQL, • GIT, CI/CD Pipelines, • Systems architecture, service-side performance optimisation, • Excellent problem-solving skills The role will see you join an award-winning company that has partnered with some of the UK’s most established brands. The interview process will be two stages and please send your CV for immediate consideration! Erin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustments at any stage of the application process. Unfortunately, visa sponsorship cannot be provided for this role. Contact – Scott Murray Erin Associates Ltd is acting as an Employment Agency in relation to this vacancy. • If you have not heard back from us within 5 working days, please assume that your application has been unsuccessful on this occasion. Your profile may be considered for other suitable vacancies that arise within the next 12 weeks. Keywords; Magento Developer, Backend Developer, Ecommerce Developer - Leeds, Leicester, Reading, Bradford, Huddersfield, Sheffield, London, Birmingham, Newcastle, Liverpool, Nottingham, Derby, Cambridge, Edinburgh, Glasgow, Bristol, York, Lincoln, Ipswich, Hull, Manchester

SenseOn is looking for a Forward Deployed Engineer to sit at the intersection of security engineering, software development, and customer success. This is one of the broadest and most impactful technical roles in the business, you will be the person who makes SenseOn work, in the real world, for real customers. As a Forward Deployed Engineer, you will embed directly with customers to deploy and configure the SenseOn platform, develop custom integrations, and ensure that every customer derives measurable security value as quickly as possible. You will own the technical outcome, supporting technical sales and working on technical delivery to enable SenseOn to be effective. This is not a pre-sales or demo role. You support both new business engagements and existing customer renewals, providing the technical depth to prove and quantify the value SenseOn delivers and ensuring that as deployments grow more complex with expanded log ingestion, customers always feel in safe hands. You will report to the VP of Technology and work closely with the Security Operations, Customer Success, Sales Engineering, and Product teams. Location: UK Travel: Approx 25% to customer sites Experience: 3 to 6 years+ The Role in Detail You will own the full technical lifecycle of a customer deployment, from initial architecture review through to live production, ongoing integration development, and long-term platform health. You will build cloud integrations. You will write and tune detection rules in SIEMs. You will debug customer environments. And you will ensure that every customer you touch becomes a SenseOn advocate. Your impact does not stop at deployment. As SenseOn’s log ingestion capability grows and deployments become more complex and wide ranging, you will work with the Customer Success team to build the technical business cases that win renewals and drive expansion bringing the same engineering rigour to proving value as you do to deploying it. • Lead end-to-end SenseOn platform deployments and complex log ingestion rollouts without customer disruption., • Conduct architectural reviews to define deployment strategies and identify integration opportunities., • Own the post-sale technical relationship into steady-state operations, delivering against technical success criteria tied to quantifiable security outcomes., • Travel to UK and international customer sites approximately 25% of the time., • Provide the technical evidence base and build business cases for renewals and expansions, translating platform telemetry and incident response data into clear customer outcomes., • Proactively health-check environments, close technical gaps, and resolve visibility issues ahead of renewal conversations., • Collaborate with Sales Engineering to ensure continuity from pre-sale technical validation through to post-sale deployment., • Write production-quality software to build and maintain integrations across third-party security tools, SIEMs, identity platforms, and AWS, Azure, and GCP environments., • Contribute reusable connectors to the SenseOn integration library and create custom automation to optimise security operations workflows., • Work confidently across backend languages (Python preferred; Go, JavaScript, and Bash valued) utilising RESTful APIs, webhooks, and data pipeline patterns., • Write, tune, and maintain high-fidelity, low-noise SIEM detection rules by translating threat intelligence and attacker behaviour., • Map coverage to the MITRE ATT&CK framework to address visibility gaps, and develop new detection logic with Security Operations., • Iterate on rules post-deployment to reduce false positives, and provide expert guidance to customers regarding their detection strategy and risk posture., • Develop deep relationships with customer security leadership, acting as a trusted adviser across their security architecture., • Proactively mitigate adoption risks, resolve deployment blockers, and conduct structured onboarding from platform fundamentals to advanced threat hunting., • Monitor deployed environment health, address technical drift, and translate field experience into actionable product feedback internally., • Partner with Sales Engineering on Proof of Value (POV) engagements, providing technical credibility to differentiate SenseOn., • Contribute to bespoke technical demonstrations, architecture proposals, and solution designs for complex prospects transitioning from legacy platforms or traditional SIEM solutions., • Act as a direct conduit between the field and product teams, raising well-evidenced bugs, feature requests, and detection improvements., • Participate in User Acceptance Testing (UAT) for new platform releases to provide field-informed quality assurance., • Identify cross-environment patterns to highlight new detection opportunities or platform capability gaps for the analytics backlog. Essential • 3–6 years of experience in a technical cybersecurity role, ideally spanning Security Operations and an engineering or customer facing function., • Demonstrable software development capability, you must be able to write, review, and deploy code in a production context. Python is strongly preferred., • Proven ability to write and tune detection rules in one or more SIEM platforms (e.g. Splunk, Microsoft Sentinel, Elastic, QRadar). You are comfortable translating threat scenarios into detection logic and iterating on rule quality based on operational feedback., • Hands-on experience building and troubleshooting integrations with cloud platforms (AWS, Azure, or GCP), REST APIs, and common security tooling including SIEMs, EDRs, XDRs, and NDRs., • Strong understanding of networking fundamentals, operating systems (Windows and Linux), and identity and access management concepts., • Experience deploying or operating software in containerised environments (Docker, Kubernetes)., • Excellent written and verbal communication skills, with the ability to engage credibly with both technical engineers and non-technical stakeholders up to C-level., • Based in the United Kingdom with the right to work in the UK. Highly Desirable • Prior experience in a Forward Deployed Engineer, Customer Success Engineer, or Technical Account Manager role at a security or SaaS company., • Experience supporting customer renewal engagements from a technical perspective — building business cases, evidencing value, and closing coverage gaps ahead of renewal conversations., • Familiarity with log ingestion at scale, including the operational and architectural challenges of onboarding diverse log sources across complex enterprise environments., • Experience with CI/CD pipelines, Infrastructure-as-Code (Terraform, Ansible), and modern DevSecOps practices., • Exposure to machine learning or AI-driven security analytics platforms., • Relevant industry certifications such as CISSP, AWS Solutions Architect, GCIH, or equivalent., • Experience supporting or replacing incumbent security platforms (e.g. Darktrace, CrowdStrike, Splunk) within enterprise customer transitions. Within your first 90 days, you will have completed at least one end-to-end customer deployment, established yourself as the technical lead for a portfolio of accounts, and shipped at least one integration adopted by a customer in production. Within 6 months, you will be leading complex multi-environment deployments independently, supporting renewal engagements with clear technical business cases, and have contributed meaningful detection rules and integrations to SenseOn’s shared library. Within 12 months, you will be shaping how SenseOn approaches deployment and customer value quantification at scale, informing product roadmap decisions, mentoring more junior team members, and owning the technical success of some of SenseOn’s most strategic accounts. What We Offer • Competitive salary commensurate with experience, • Unlimited holiday allowance, • Hybrid working model with flexibility around customer commitments, • Bi-annual career progression review, • Personal learning and development budget, • MacBook and all necessary tooling provided, • Enhanced pension scheme, • Private healthcare through Vitality, with rewards and discounts Belong at SenseOn At SenseOn, we define Talent as employees who are customer obsessed and pursuing excellence. They are courageous, good people, doing good things, powering our mission. If this resonates with you, then you will always belong. Nothing else matters. We are an Equal Opportunity Employer and do not discriminate against any qualified employee or applicant. Difference is what makes us stronger.

The Role uMotif’s Customer Support team is looking for a UK based Support Specialist who would be responsible for supporting customers during core UK business hours. The role is based remotely in the UK, although the current team is based in both the UK and US and covers the UK, European and US time zones. In this role, you will provide day to day technical and customer support for our data capture solutions. This includes being responsible for and triaging support tickets as they are received which can vary from assisting our users, making database data changes, producing data reports and extracts, investigating and solving technical issues and supporting your team and the wider business to provide an exceptional support service. At the core of the role is the ability to interrogate, manage and update captured data using SQL/MYSQL whilst adhering to data privacy and regulated data management guidelines, so we ask for 3+ years of experience providing customer support with at least 2 years demonstrable SQL skills. What will you do? • Serve as the escalation point for support cases including overall triage., • Help maintain and support our internal ticketing tools and communication channels., • Investigate and resolve 1st, 2nd and some 3rd line support issues., • Escalate complex 3rd line support issues if unable to resolve within the team., • Ensure issues are responded to within predefined company SLAs., • As a team provide continuous product support during core UK, Europe and US working hours., • Work with our third party 1st line support vendor ensuring a seamless support service., • Provide support to system users in multiple countries predominantly via email and our support ticketing system, with occasional client calls as needed., • Build professional rapport with internal and external clients by demonstrating empathy and strong communication skills and clearly document all communication with system users., • Follow up with customers to ensure full resolution, providing timely updates of progress along the way., • Become proficient in core applications in the uMotif product suite and share this knowledge with all other internal cross-functional teams as necessary., • Work in harmony with all business departments to ensure a complete support function., • Promote good practice and contribute towards knowledge sharing and process documentation., • Develop an understanding of customer processes and standard operating procedures., • Gain knowledge of clinical research workflows to support understanding and context of customer questions., • Facilitate troubleshooting and communication across multiple teams to provide customers with effective solutions quickly. When a solution is not readily available, collaborate with other internal resources., • Demonstrate responsiveness and sense of urgency in all customer interactions., • Advocate for customers by tracking and communicating suggestions for software enhancements., • Perform other job-related duties as assigned. What you need to succeed • Prior technical support experience is preferred, especially in healthcare, life sciences, clinical research or related fields., • 3+ years of experience providing customer support with at least 2 years demonstrable SQL skills., • Excellent verbal and written communication skills and the ability to work optimally in a remote team environment., • Initiative and desire to learn new skills/technologies and remain up-to-date with the latest trends., • Excited by firefighting and a real passion for solving technical problems., • Experience working with and improving support ticketing systems, ideally Jira Service Management., • Committed to working within a team that promotes the uMotif culture., • Thrives in a fast-paced, dynamic environment., • A team player who puts the success of the team first and is motivated by helping clients and finds satisfaction in helping to resolve the issues of others., • A resourceful problem-solver who seeks out effective and efficient solutions., • Strong time management skills and ability to effectively manage multiple priorities., • Experience working within regulated environments, for example GDPR, GCP & HIPAA., • Any exposure to the following would be a real bonus: Command Line, PHP, Python, CSS, HTML, XML, JSON, Javascript., • Any experience with the following tools: Jira, AWS, Jira Service Management, Tableau, Slack, Gitlab, iOS & Android environments, MDM, Microsoft Office & GSuite. Why uMotif? • Unlimited paid holiday allowance after probation, • Contributory Salary Sacrifice pension, • Private Health Insurance via Vitality, • Simplyhealth cashback scheme, • 5x salary Life Insurance, • Full pay for the first 13 weeks of SMP during maternity leave, • Perkbox subscription, • Salary Sacrifice Cycle scheme, • Remote working, • Home office allowance, • WFH expense contribution About us Our Company uMotif’s mission is to put patients at the centre of research by building data capture solutions people love to use. Designed with patients for patients, the uMotif platform supports data capture for each phase of clinical research across all therapeutic areas. Over 22,000 participants use our applications to track and submit e-consent, symptom, eCOA, ePRO, and wearable device data. With expertise in engaging patients and fast deployments, we work with ten of the top twenty global pharmaceutical companies to power large real-world evidence (RWE) and virtual studies. Our core values: Patients First - We care about patients and put them first; from our products to our business decisions. Teamwork - Through collaborating with and supporting each other, our customers, and our partners we succeed together. Innovation - We work innovatively to design, build, and deliver engaging technology. Team uMotif are united in our belief that patient-centric thinking combined with beautiful technology and effective teamwork can truly change clinical research for the better. We search for mission-driven people who are not afraid to be challenged - who want to tackle demanding problems and embrace innovative ideas. uMotif is an equal opportunities employer We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We want everyone at uMotif to be comfortable bringing their true self to work. That means acknowledging your personality, including the quirky bits, and bringing your interests, hopes, dreams, and even fears with you is fine, even if they don't seem relevant to your work.

FireMon has learned an unknown and unauthorized third party is impersonating FireMon HR as part of a phishing attempt. Communications from FireMon will always originate from the domain. FireMon will never ask for any banking information as part of an interview process. If you are concerned whether a communication from FireMon is legitimate, please contact us at FireMon is a recognized innovator in global cybersecurity, leading the way with disruptive technologies and forward-thinking solutions. Here, proactive thinking is not just encouraged—it’s celebrated. Our fast-paced, cutting-edge environment fuels continuous innovation, shaping how we build products, support customers, and drive results every day. The Technical Account Manager (TAM) is a technical resource who advocates for designated customers and ensures customers' needs are known and managed across all offerings, including services, training, support, and product development. The TAM prioritizes customers' technical issues and communicates those priorities to support; communicates the status of services projects; conveys the needs and urgency of RFEs to product management and contributes to the product roadmap. You will provide customers with status updates of open tickets and development/services projects; the upcoming release schedule; issues trending; upgrade recommendations; and guidance through early access/beta programs. This role will also require periodic onsite visits. • Manage overall relationships with assigned end-users, including increasing adoption, and ensuring retention and satisfaction., • Provide project leadership for customers' major FireMon programs., • Collaborate cross-functionally with FireMon teams—including Support, R&D, Product Management, and Sales—to address customer needs and deliver high-impact outcomes., • Management, and Sales, on customers' technical issues and projects., • Maintain current functional and technical knowledge of the FireMon product line., • Provide hands-on support to customers for system health checks, user and device management, troubleshooting, upgrades, and monitoring activities., • Manage multiple customer engagements, balancing priorities and driving resolution across requests., • Share insights and constructive feedback with internal teams to help improve products and customer experiences., • Document best practices in developing and deploying FireMon solutions in the customers' environments., • Be a technical resource for "best practice" and other customer questions, identifying alternate technical solutions to customers' business problems., • Partner with account teams to manage expectations and provide a clear view of customer progress and health throughout their lifecycle., • Commit to continuous learning by maintaining relevant certifications and gaining new ones each year., • Bachelor’s Degree in Computer Science, Information Technology, or another related field., • 5+ years of experience in roles such as technical project management, technical account management, professional services, or similar customer-facing technical roles., • Three or more years of experience managing or architecting complex network infrastructures. This includes the architecture, design, implementation, troubleshooting, and ongoing support of router/switch-based and software-defined virtual networks., • Experience in client-server applications, Unix/Linux system administration, or software development. Experience includes debugging and troubleshooting, upgrading software, and applying security patches., • At least one active technical certification (e.g., CCNA or equivalent), with a willingness to pursue additional certifications annually as part of your professional growth., • Understanding of modern software development methodologies, including infrastructure design and architecture best practices., • Proven success in customer-facing roles—especially in implementation, or support settings—where communication and relationship-building were key., • Strong analytical and problem-solving skills, with the ability to balance technical detail and customer impact., • Excellent organizational skills, with the ability to prioritize and manage multiple customer needs at once., • Effective communicator with the ability to engage stakeholders across various roles—from hands-on technical teams to mid-level managers and senior IT leadership (CISO/CIO/CTO level) in enterprise environments.What it Takes to be Part of the FireMon Team FireMon provides persistent network security for hybrid environments through a powerful fusion of real-time asset visibility, continuous compliance, and automation. Since creating the first-ever network security policy management solution, FireMon has delivered command and control over complex network security infrastructures for more than 1,700 customers. Our customers have unique and complex security problems that are difficult to solve. This doesn’t intimidate us, it inspires us. It pushes us to be more creative and find solutions to ensure their success. If this sounds like a movement you'd be interested in joining, we invite you to apply today. FireMon provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination and harassment of any type without regard to race, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Automotive Production & Machine Operatives Required Location: Central Birmingham Pay Rates: £15.16 Days / £16.87 Nights Shifts: Rotating Double Days - 06:00 – 13:30 / 13:30 – 21:00 Permanent Nights - 21:00 – 06:00 Join a Leading Automotive Manufacturer Are you an experienced Machine Operator or Automotive Production Operative looking for your next opportunity within the automotive sector? We are recruiting for Automotive Production & Machine Operatives to join a global Tier 1 automotive supplier based in Birmingham. This is an excellent long-term opportunity offering competitive pay rates, regular overtime, and the potential for permanent employment with a leading manufacturer supplying major automotive brands across the UK and Europe. The Role Working within a high-volume automotive manufacturing environment, you will be responsible for operating and monitoring production machinery used in the manufacture of precision-engineered automotive components. Key duties will include: • Operating CNC and semi-automated production machinery within a fast-paced automotive production facility, • Running laser welders, hydraulic presses, water jet cutting equipment, robotic welding cells and other specialist manufacturing equipment, • Loading and unloading components safely and efficiently to maintain production targets, • Conducting quality inspections using gauges, measuring equipment and visual inspection techniques, • Reading and interpreting engineering drawings, specifications and work instructions, • Carrying out machine adjustments and basic troubleshooting to minimise downtime, • Maintaining production output while adhering to strict automotive quality standards, • Completing production documentation and updating computer-based manufacturing systems, • Identifying defects and escalating quality concerns in line with company procedures, • Supporting continuous improvement activities to improve productivity, quality and efficiency, • Following all health, safety and environmental procedures within a manufacturing environment, • Working as part of a production team to achieve daily and weekly customer requirementsCandidate Requirements To be considered for this role, applicants should possess: • A minimum of 12 months' experience operating manufacturing or production machinery, • Previous experience within an automotive manufacturing environment, • Experience operating CNC machinery, robotic welding equipment, press machinery or automated production equipment, • A strong understanding of quality standards and production processes, • Experience working to production targets and KPI requirements, • The ability to read engineering drawings and follow technical instructions, • Good computer literacy and experience using production systems, • Excellent attention to detail and commitment to producing high-quality components, • A flexible and reliable approach to shift working, • Strong communication skills and the ability to work effectively within a teamWhat's on Offer?, • Excellent pay rates up to £16.38 per hour, • Overtime opportunities available, • Long-term ongoing work, • Temp-to-perm opportunities, • Modern automotive manufacturing facility, • Training and development opportunities, • Career progression within a global automotive businessApply Today If you have experience in automotive production, machine operating, CNC operation, robotic welding, press operating or manufacturing assembly and ready to take on this exciting role, apply today or email birminghamindustrial@pertemps.co.uk for more information.

Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent.\n\nStart Date: August 2026\n\nYou will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up)\n\nWorking 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role.\n\nStandard hours: £13.49 per hour, overtime: £20.23 per hour.\n\nDuties:\n- Inbound customer service relating to maintenance queries and emergency calls\n- Logging customer notes on the systems\n\n- Troubleshooting to understand the problem and providing first level advice\n- Taking call out payments over the telephone where required\n- Complaint handling where required\n- Taking full ownership of a call, ensuring the customer receives the highest levels of customer service\n\n- Making customers awake of other products available at the end of the call\n\nWhat you'll bring with you:\n- Excellent IT skills, you will be required to navigate several systems\n- Customer service skills, ensuring empathy and good communication\n- Listening skills\n- Confidence, you will be required to make customers feel at ease and reassure them that their problem is being dealt with\n\nYou will need to pass both a criminal background and financial check.\n\nEssential: wifi and a work station set up at home to be successful in this role.\n\nSearch is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Job Title - Security Service Engineer\n\nLocation - Edinburgh/Glasgow\n\nSalary - £38,000\n\nOverview\nWe are seeking a skilled and experienced Security Service Engineer to join a leading security integrator. The ideal candidate will have a strong background in access control, CCTV, and intruder alarm systems, as well as proven experience in service works and remedial works.\n\nResponsibilities\n- Service, maintain, and repair access control, CCTV, and intruder alarm systems\n- Perform service works including troubleshooting and resolving technical issues\n- Conduct system testing and provide basic user training\n- Collaborate with clients to understand their security needs and provide effective solutions\n- Adhere to safety standards and company policies while on site\n- Complete all required documentation accurately and in a timely manner\n\nDay-to-day\n- Service and configure security systems at client sites\n- Troubleshoot and resolve technical issues\n- Collaborate with clients to ensure their security needs are met\n- Complete documentation for all service works\n- Travel to various locations for on-site service and remidial works\n\n Call-out rate £250 per week\n\n 25 days holiday plus bank holidays\n\n Private Healthcare insurance\n\n Company Shares\n\n Company vehicle with personal use\n\n Enterprise system training ( C-Cure, Lenel, Nedap, Genetec )

Royal Botanics Garden Edinburgh Light Trails Box Office Manager Job Description: About Ticketek Ticketek Entertainment Group is a global fan experience Company that tickets, promotes and delivers incredible live experiences that are impossible to forget. In a distracted world where nothing beats real human moments, we make life better live! Our Group includes; our Fan Experience Platform (Ticketek) that sells tickets and provides value added services, Event promoting with businesses across Touring (TEG Touring), Sport (TEG Sport), and Family Experiences (TEG Experiences), our Venues which we own, operate and programme (TEG Venues), and our digital business (Ovation) which focuses on delivering seamless data-driven outcomes for our fans and partners About the ROLE We are looking for an experienced Box Office Manager to join us for the upcoming Christmas Light Trail Festival at the historic Royal Botanical Gardens Edinburgh. This is a contractor position, so applicants will need to be either self-employed or operating through a limited company. The box office will be open for Christmas (22 November – 4th January). Pay: £18 per hour. Requirements: Your responsibilities would include: • Leading the day-to-day box office operations during trails including pre event set up, box office operation and closing., • Overseeing the sales of tickets on the day of events, • Overseeing customer inquiries with a proactive “can-do” approach to problem solving, • Team Liaison & Support; acting as the first point for ticketing between venue, ticketing and operations staff, • Box Office Setup; ensuring the office terminals and pinpads are set up and tested and support the Box Office staff, • Pre-Event Checks; conducting pre-event walk throughs to confirm systems and access points are functioning correctly, • Issue Resolutions; responding to and resolving customer and operational issues, including overseeing ticket refunds and escalations as required, • End-Of-Night Reporting; completing and submitting nightly reconciliation reports, • Hardware Management; maintaining inventory of technology including scanners and printers and communicating any issues, • Technical Troubleshooting; providing first-line support for technical issues, • Scanner Setup & Testing; setting up, testing and maintaining handheld scanners to ensure smooth event day ingress operations About You We’re looking for someone with: · Previous ticketing and event experience in a supervisor / managerial role · Box Office experience · Good customer service experience Other key considerations for this role Due to the nature of this role, it will involve evening and weekend work. Training will be provided. Please apply by sending your CVs to: hr@tegeurope.com

IMMEDIATE START\n\nEdinburgh location\n\n55 plus hours\n\n12 plus months _ Probably a lot longer!\n\nMust have relevant tickets and experience.\n\nJob Overview\nWe are seeking a skilled and responsible Telehandler Operator to join our construction and logistics team. The ideal candidate will be proficient in operating telehandlers in a variety of environments, ensuring safe and efficient handling of materials. This role offers an opportunity to work on diverse projects requiring precise manoeuvring and handling of heavy loads, contributing significantly to project success and safety standards.\n\nDuties\n\nOperate telehandlers to lift, move, and position materials accurately on-site or at storage facilities\nConduct routine inspections of equipment to ensure safety and operational readiness\nAssist with loading and unloading materials using appropriate attachments and techniques\nCollaborate with site managers and other operators to coordinate movement schedules\nMaintain detailed records of equipment usage, inspections, and maintenance needs\nAdhere strictly to health and safety regulations during all operations\nSupport with the operation of excavators or other machinery as required, utilising mechanical knowledge for troubleshootingQualifications\n\nProven experience in operating telehandlers within a construction or industrial environment\nValid commercial driving licence with relevant certification for operating heavy machinery\nMechanical knowledge to perform basic troubleshooting and maintenance tasks\nExperience with excavators is desirable but not essential\nStrong understanding of health and safety protocols related to heavy machinery operation\nAbility to work effectively in a team environment and follow detailed instructions\nGood organisational skills with attention to detail for record keeping and safety checksThis position is vital for ensuring the smooth progression of construction projects through safe, efficient material handling. The successful candidate will demonstrate professionalism, technical competence, and a commitment to safety standards at all times.\n\nWeekly Payroll,\n\nDedicated staff looking after you.\n\n3D Personnel are acting as an employment business\n\nJob Types: Full-time, Part-time\n\nWork Location: In person

Air Conditioning Engineer - Glasgow/Edinburgh - Salary up to £42,000 DOE + Door to door travel \n\n CBW are looking for experienced AC Engineer's to work with a nationwide provider of mechanical and electrical installation and maintenance services. You will play a vital role in maintaining and installing air conditioning systems across the Central Belt of Scotland.\n\n Key Responsibilities:\n\nInstall, maintain, and repair AC systems in various commercial settings.\nConduct routine inspections to ensure AC systems operate efficiently.\nDiagnose issues with AC systems and provide effective solutions.\nCollaborate with team members to complete projects on time and within budget.\nProvide excellent customer service by communicating effectively with clients regarding their AC needs.\nUsing an electronic system to follow your schedule and fill in technician reports.Person Specification:\n\nProven experience as an Air Conditioning Engineer.\nCurrently holds FGas Cat 1\nStrong troubleshooting skills with attention to detail.\nExcellent communication skills for effective client interaction.\nAbility to work independently as well as part of a team.\nExperience with working on Mitsubishi and Daikin systems.\nMust have a valid UK driving licenseSalary & Benefits:\n\nBase salary of £42,000 + Door to door travel (taking salary above £50,000)\nOvertime available on top of the stated salary\nAdditional payment of £100 per week as part of on call rota\nVan and fuel card (personal use permitted)\nUp to 33 days annual leave (including bank holidays)\nLaptop and smartphone\nAll tools supplied apart from hand tools\nTraining and development courses

Job Description: Test Administrator (Scotland)\nTIMSS 2027 Field Trial, March 2026.\n\n PIRLS 2026 Main Study, May-June 2026. \n\nBackground\n\nPearson is responsible for the delivery of two international assessment studies in schools in Scotland:\n\n1. PIRLS. The Progress in International Reading Literacy Study (PIRLS) assesses the reading achievement of pupils at about age 10 (P5 in Scotland), every five years across about 60 countries. In addition to reading achievement, PIRLS gathers information on how pupils' performance is related to their attitudes, gender and background. PIRLS includes questionnaires for pupils, teachers, headteachers and parents/carers which together provide rich contextual data for the interpretation of the assessment.\n\n2. TIMSS. The Trends in Maths and Science Study (TIMSS), assesses the performance in maths and science of pupils at ages 10 and 14, (P5 and S2 in Scotland) every four years across about 60 countries. It provides internationally comparative data on pupils' achievement in maths and science, and how their performance is related to their attitudes, gender and background. In addition to the assessment, TIMSS includes questionnaires for pupils, teachers, headteachers, and parents/carers, which together provide rich contextual data for the interpretation of the assessment and add valuable perspectives on the teaching of mathematics and science.\n\nPearson is recruiting external Test Administrators to administer these studies in schools in Scotland. More information about each study is available online:\n\n (url removed) \n\n (url removed) \n\nIn each study the pupil assessment is delivered online and is split into two assessment sections followed by a questionnaire section. Test Administrators (TAs) will therefore need to be confident using technology. However, training will be given on accessing and using the online platforms used in each study, and schools are asked to have an IT technician available on the day. Online training is mandatory to ensure standardisation in the delivery of each study's requirements.\nPurpose\n\nTest Administrators (TAs) administer the pupil online assessments and questionnaires within designated schools, ensuring that the international procedures are adhered to in full. Personnel who are engaged for this role will be trained remotely on the procedures and must complete pre-training activities and attend a live training/Q&A session in the two to three weeks prior to each test window. Preparation for the training session will include reading the TA manual and completing short online assessments on aspects of the pre-training materials.\n\nFor each study TAs will be trained and contracted separately so that if you are available or wish to take part in only one of the studies this will be possible. Likewise, depending on demand and your geographic location, we may only request your participation in one study rather than both.\nMain Responsibilities\n\n• Liaise with the School Coordinator or Headteacher regarding arrangements for the test day, such as room bookings and desk/table layout of the room/s to be used and access to ITfacilities. \n\n• Ensure there are enough computers / laptops on the assessment day for all pupils.\n\n• Ensure that pupils are sitting their assigned online assessment.\n\n• Administer the assessments and pupil questionnaire in accordance with international standards as outlined in the training and instructions provided, maintaining their security at all times. \n\n• Ensure the correct timing of the sessions, recording the session start and end times.\n\n• Record pupil participation and complete appropriate administrative paperwork as outlined in training.\n\n• After completion of the pupil assessments and questionnaires, ensure administration documents are returned to Pearson. \n\n• Ensure schools are reminded that teacher and school and parent/carer questionnaires need to be completed by the test date. \n\n• Set up and administer devices supplied by Pearson (laptops) rather than by the school, where this is needed, following the guidance given.\nRelevant Experience\n\n• Experience of teaching and / or working in a school classroom. \n\n• Confident using IT applications, particularly for onscreen assessment. \n\n• Experience of invigilating tests / examinations.\nCompetencies Required\n\n• Ability to adhere to specified procedural standards.\n\n• Confident troubleshooting common technology user issues.\n\n• Excellent verbal communication skills.\n\n• Good organisation and administrative skills.\n\n• Ability to identify, communicate and escalate issues promptly and effectively.\n\n• Ability to work to agreed timeframes.\nEssential Requirements\n\n• Availability for at least one of the studies as per the following:\n\no TIMSS remote training in February 2026, then availability to visit schools Monday to Friday (minimum 3 days per week), from 2 March to 2 April 2026.\n\no PIRLS remote training in April 2026, then availability to visit schools Monday to Friday (minimum 3 days per week), from 6 May to 19 June 2026.\n\n• Arrival time at school is usually 08.00 and finish time is approximately 13.00. \n\n• Car and driving license for travel to schools, as required (use of public transport is encouraged, where practical). \n\n• A current Scottish PVG scheme certificate, covering working with children (this will be verified, and/or with appropriate applications made for individuals for whom it is needed). \n\n• Commitment to the safeguarding and welfare of all pupils. \nDesirable Requirements\n\nOccasionally overnight stays may be necessary to be at the school by 08.00. Test Administrators should indicate on their Expression of Interest confirmation form if they are able to do overnight stays (with expenses paid).\nWork to be contracted\n\nWe will collect information about which study/ies you are available for, and will provide a contract for one or both studies depending on demand and your geographic location relative to study schools.\n\n Application guidance: \n\n It is an essential requirement for Test Administrators to have classroom-based experience. \n\n If you have 'classroom-based experience', within the Occupation Experience section of the application form, please ensure to: \n select 'Yes' when asked, 'Do you have vocational or industrial/occupational experience in the sector(s) for which you are applying?' \n\n select 'Work based Experience - Classroom based experience' from the drop-down list. \n\n The vacancy preference will show as TIMSS/PIRLS, please use one of these preferences in the drop down menus

Position: ServiceNow Developer Employment Type: Contract Start: ASAP (July/August 2026) Duration: 12 Months Location: Edinburgh, UK (Hybrid - 2/3 days per week office) Language(s): English Focus on SAP is a specialist SAP and ERP Recruitment organisation offering both permanent and contract staffing solutions on a global scale. Client – Partnered with a global leader in digital transformation and IT services, working with some of the world’s biggest brands. Their mission is not only to deliver cutting-edge technology but also to empower organisations to create meaningful impact for the people and communities they serve. For you, this means working on challenging projects that demand innovation, collaboration, and thought leadership. Role – We are seeking an experienced ServiceNow Senior Developer to join a major enterprise ServiceNow transformation programme within a complex financial services environment. This is a hands-on development role focused on designing, developing, enhancing, and supporting ServiceNow solutions across multiple platform modules. You will work closely with architects, process owners, and delivery teams to build scalable, secure, and high-performing solutions while ensuring alignment with ServiceNow best practices and governance standards. Key Responsibilities: • ServiceNow Development, • Design, develop, and enhance ServiceNow platform solutions to meet business requirements., • Develop and maintain:, • Business Rules, • Client Scripts, • Script Includes, • UI Policies, • UI Actions, • Service Catalog Items, • Workflows and Flow Designer solutions, • Deliver scalable and maintainable platform customisations., • Platform & Module Delivery, • Support development across:, • ITSM, • ITOM, • ITAM, • CMDB, • Business Continuity Management (BCM), • Source-to-Pay (S2P), • Integrated Risk Management (IRM), • Third-Party Risk Management (TPRM), • Contribute to platform standardisation and service improvement initiatives., • CMDB & Integration, • Support CMDB and CSDM implementation and optimisation., • Maintain configuration item (CI) relationships and data quality controls., • Develop integrations using:, • REST APIs, • SOAP APIs, • MID Servers, • Data Import frameworks, • Troubleshoot integration and data integrity issues., • Support & Platform Optimisation, • Provide L2/L3 support for incidents, defects, and enhancement requests., • Troubleshoot:, • Scripting issues, • ACLs and security controls, • Performance bottlenecks, • Customisation conflicts, • Support ServiceNow upgrades, patches, and regression testing activities., • Ensure adherence to ServiceNow development standards and best practices., • Collaboration & Governance, • Work closely with architects, process owners, business stakeholders, and functional consultants., • Produce and maintain technical documentation and knowledge articles., • Support platform governance, audit, compliance, and security requirements. Key Skills: • 5–8 years' hands-on experience as a ServiceNow Developer within enterprise environments., • Strong development experience with:, • JavaScript, • ServiceNow Scripting, • Flow Designer, • Service Catalog, • Workflows, • Hands-on expertise across:, • ITSM, • ITOM, • ITAM, • CMDB, • IRM, • TPRM, • Strong understanding of:, • CMDB, • CSDM, • CI relationships, • Data governance, • Experience developing integrations using REST, SOAP, and MID Servers., • Strong troubleshooting and problem-solving capabilities., • Experience supporting upgrades, patches, and release management activities. If you are interested or would like to know more, please email jonathan.la@focusonsap.org with your CV and availability to speak. Applicants must be a UK resident and holds a valid right to work status.

Reed are working with a fantastic client on ours that are on the hunt for an experienced HR Advisor to join them on a 12-month Fixed Term basis. It is a really exciting time to join this organization with a lot of growth and opportunity arising daily within the business. \n\nThe role requires an HR Advisor to provide high quality, professional and proactive generalist HR support to all areas of the organisation. The HR Advisor will work with employees, line managers and key stakeholders to help build organisational and people capacity, and shape and implement effective people strategies and activities. \n\nJob Title- HR Advisor\n\nSalary- £39,000-£40,000 \n\nLocation- Edinburgh \n\nDuties- \n\nManage employee relations casework: grievance, sickness, absence, performance, disciplinary, probation, dismissal, etc.\n\nProvide advice, guidance, training and coaching to senior managers and line managers on HR related matters across the business to resolve all employee issues. Support them to manage and develop shared approaches that implement relevant strategies to achieve organisational objectives\n\nProvide professional HR advice and guidance on policies, procedures and legislation \n\nProactively manage both long term and short-term sickness cases advising managers on appropriate action taken and liaising with a range of stakeholders\n\nProvide accurate management information and contextual information \n\nProvide mediation and facilitation support to resolve conflicts and improve working relationships as needed.\n\nSupport managers in dealing with flexible working requests, ensuring they are managed to the required timeframes and according to the correct procedure\n\nAdvise on recruitment and selection strategies\n\nResponsible for running the monthly payroll with the outsourced payroll provider, by ensuring all data is submitted in a timely and accurate manner\n\nResponsible for any payroll related queries\n\nSupport and guide the HR team with recruitment activities for the relevant business area\n\nMonitor, interpret and implement all relevant new and revised legislation including developments to policy and procedure, ensuring that significant changes are communicated to colleagues and line management\n\nProvide facilitation support to resolve conflicts and improve working relationships as needed\n\nSupport the HR Manager with a range of activities, including change management, employee engagement and performance\n\nProvide advice to managers on transformational change management initiatives and provide support, advice and guidance on people related projects including workforce planning, recruitment, selection and retention, performance management, organisational design and succession planning, health, wellbeing, equality, diversity and inclusion (EDI) and learning and development\n\nDesign and deliver workshops on HR related topics\n\nDevelop, evaluate, and refine HR-related training programs \n\nPolicies and Process Improvement\n\nEnsure accurate and timely HR data reporting and analytics\n\nProvide technical support and troubleshooting assistance to users experiencing system issues, escalating complex problems as required\n\nDesirables \n\niTrent systems skills \nPayroll \n\nIf you are looking for an exciting 12 month FTC in an exciting and diverse environment, working with a friendly and collaborative environment....this could be the role for you

Venesky-Brown’s client, a public sector organisation in Edinburgh is currently looking to recruit RHEL AWS Platform Engineer for an initial 6 month contract a rate of £475/day (Outside IR35). These roles will be hybrid working. Responsibilities: • Build and standardise RHEL 8/9 environments across AWS, • Implement OS hardening and security baselines (CIS/STIG aligned), • Develop automation (Ansible / AWS SSM) for configuration and patching, • Design and implement monitoring and logging integration (CloudWatch), • Optimise storage and performance, • Establish a repeatable, scalable operating model for Linux workloads, • Support knowledge transfer and upskilling within the Service Delivery team, • Collaboration and Coaching: A track record of working across traditional infrastructure teams, supporting capability uplift and process embedding., • Documentation and Knowledge Transfer: Comfortable producing clear engineering documentation and mentoring others on tooling and best practice. Essential Skills: • Proven experience administering Red Hat Enterprise Linux (RHEL 8/9) in enterprise environments, • Proven ability to translate cloud architecture designs into engineered solutions, including infrastructure, security, and CI/CD automation., • Solid understanding of Linux system administration., • Experience implementing OS hardening and security best practices, • Experience operating RHEL and Windows workloads in AWS, including system hardening, patch management, and automation using Systems Manager., • Strong knowledge of patching and package management using yum / dnf and automation tools., • Experience in monitoring, logging, and troubleshooting Linux systems in production., • Familiarity with networking concepts., • Effective communication and collaboration skills, with experience working alongside traditional infrastructure teams and supporting knowledge transfer and uplift., • Experience integrating Linux with Active Directory (SSSD / LDAP) Desirable Skills: • Experience with infrastructure as code (Terraform / CloudFormation), • Exposure to DevOps practices and CI/CD pipelines, • Knowledge of container platforms (Docker / Kubernetes / OpenShift), • Red Hat certifications (RHCSA / RHCE), • Experience with AWS services If you would like to hear more about this opportunity please get in touch.

We are a fast-growing vertical SaaS company that leverages innovation and disruptive technologies to improve consumer experiences, outcomes, and predictability in elective medicine. Our team thrives on challenges, embraces change, and is dedicated to transforming our industry. We are looking for a Customer Success Specialist who supports clinics across their entire journey with Adoreal, from the moment they sign on through every day they operate on the platform. This role blends hands-on onboarding with ongoing technical support, training, and adoption. One week you might be on site at a clinic walking their staff through new workflows. The next you might be remotely troubleshooting a billing issue or shaping a new help center article. We want someone who works proactively rather than reactively. You should be the person who anticipates where clinics will struggle, builds resources before they need them, and treats every support interaction as a chance to improve how the platform works for everyone. You are equally comfortable running a structured implementation project and jumping into an unexpected support ticket. Travel across Europe is part of the role. When a new clinic comes on board, or an existing one needs deeper training, you will be there in person. Candidates should live in Poland, Spain, Sweden, or the United Kingdom within an hour of a major airport. Onboard new clinics • Serve as the primary point of contact during implementation, coordinating across internal teams (technical, CRM, training) and clinic stakeholders., • Support configuration of Adoreal’s EMR and CRM systems and help clinics migrate data from their existing tools., • Organize and structure clinic data so it aligns with Adoreal’s analytics framework., • Manage project timelines, track milestones and dependencies, flag risks early, and communicate status clearly., • Travel on site to deliver staff training and lead clinics through their transition to the platform. Support clinics once they’re live • Act as the first point of contact for clinic staff and patient inquiries, ensuring all requests are addressed within 24 hours., • Troubleshoot technical issues, triage support tickets, and coordinate escalations with Product and Engineering when needed., • Monitor adoption after go live and reach out proactively to clinics that are struggling, rather than waiting for problems to surface. Train and enable on an ongoing basis • Build and maintain onboarding documentation, training guides, FAQs, training videos, and other self service resources., • Keep clinics current on new features, UI updates, and bug fixes through release notes and follow up sessions., • Travel on site for refresher training, workflow audits, or whenever a clinic needs hands on guidance after going live. Close the feedback loop • Track and document bugs, recurring issues, and feature requests., • Identify patterns across clinics and translate them into product insights for the Product and Growth teams., • Explore automation opportunities (chatbots, predictive troubleshooting, smarter self service) that reduce repetitive support work and free you to focus on higher value clinic interactions., • Minimum 4 years of combined experience across customer success, software implementation, technical support, or healthcare onboarding, ideally in SaaS or digital health., • Hands on experience with EMR and CRM systems, data migration, and digital workflow tools., • Native level English fluency (C2) with strong written and verbal communication. Additional European languages are a plus., • Demonstrated success managing multiple implementation or onboarding projects simultaneously., • Familiarity with healthcare workflows including patient intake, documentation, billing, scheduling, and compliance., • Strong familiarity with support ticketing systems and escalation processes., • Experience training clinical and administrative staff on new systems., • Comfort building help center content, training documentation, and self service resources., • Awareness of regulatory requirements in healthcare data handling and access control., • Willingness and ability to travel across Europe for clinic visits and on site training. Organized, collaborative, tech savvy, and oriented toward efficiency, scalability, and proactive problem solving. At Adoreal, we believe in supporting our team’s well-being and growth through comprehensive benefits and a collaborative, people-first culture. As a globally remote company, we prioritize flexibility, inclusivity, and teamwork rooted in the Adoreal principles. Benefits & Perks: • Paid time off (PTO) and paid holidays, • Performance-based bonuses and company equity opportunities, • Fully remote work environment with flexible schedules, • Collaborative and thriving team culture guided by Adoreal’s core values Joining Adoreal means becoming part of a high-performing, ambitious team that works hard, achieves extraordinary results, and enjoys the rewards that follow. Every employee receives equity, aligning us all in our shared success. Promotions and growth opportunities are limitless, driven only by your performance and dedication to our core principles: • We do what is best for the company, not what is best for individuals of the company—we take pride in our work, but not in pride itself—the success of Adoreal is more important than our egos., • We always share relevant information and admit our mistakes freely and openly (even when it is worrisome or uncomfortable to do so). Candid communication and a solution-oriented mindset is rewarded., • We innovate by finding the right problems, then solving them. We thrive on change that minimizes complexity and improves situations for our stakeholders., • We incentivize efficient results & people over process and focus only on the work that creates the most value for our stakeholders., • We are quietly confident and openly humble, being tenacious in our quest to perform and inspire others with our thirst for excellence., • We do not bow up and knock down—we care about our teammates and treat all of them with respect, regardless of their level within the company., • We are steadfast in our pursuit to better our company, our colleagues, and ourselves. When we hire, we only hire people who bleed our principles and who will hopefully be our replacement one day. Adoreal is an equal opportunity employer committed to fostering a diverse, inclusive, and fair workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic under applicable U.S. law (EEOC) or local employment regulations where we operate. We encourage applications from candidates of all backgrounds. Accommodations for disabilities are available upon request throughout the recruitment process. We are not working with search firms for this role, thank you

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As a Customer Experience Team Lead at KatKin, you will be responsible for executing the vision and strategy for KatKin’s end-to-end customer experience. You’ll manage a team of 8-10 Cat Experts while leading ad hoc projects to enhance efficiency and service quality, all with an obsessive focus on a customer-first approach. Understanding the deep love and uncompromising nature of cat parents, you will inspire your team to bring that passion to every interaction—whether through calls, emails, or social channels. In a fast-paced environment, you will focus on coaching, development, and performance management to ensure that productivity and quality KPIs are consistently met. By facilitating ongoing training and fostering a positive team culture, you’ll collaborate with management to implement meaningful process improvements. Your role will also involve analysing customer and team behaviour to identify areas for enhancement and seeking inspiration outside of KatKin to drive innovative improvements. A key part of your mission will be to shift your team’s mindset to prioritise customer growth, encouraging a proactive approach to initiatives that enhance engagement and satisfaction. You will align team efforts with KatKin's core principles, continuously elevating our customer experience and helping cats everywhere live their best lives. Team Coaching & Development: Coach, motivate, and develop your team through regular one-on-ones and team meetings to ensure continuous growth. Operational Management: Oversee day-to-day activities, prioritising and assessing risks within existing processes to achieve service level agreements (SLAs). Team Culture: Leverage company methodologies, team feedback, and your own initiative to cultivate a positive team culture and boost morale. Performance Culture: Foster a performance-driven culture with an emphasis on self-ownership among team members. KPI Definition: Implement and monitor established KPIs and performance expectations set by senior management, ensuring alignment with overall business goals. Customer Support Leadership: Serve as a subject matter expert and first line of defence in troubleshooting operational issues, escalating as necessary and collaborating with relevant teams to ensure customers receive top-notch support and satisfaction. Customer Growth Initiatives: Shift the team's mindset to prioritise customer growth by encouraging a proactive approach to outbound initiatives that enhance engagement and satisfaction. Industry Awareness: Continuously gather insights from the pet care, customer experience, and startup sectors to understand best practices, sharing this knowledge with the team to enhance strategies and decision-making. Positive Change: Collaborate with management to identify and implement positive changes and efficiencies within the Customer Experience team. Customer Insights: Analyse trends in customer behaviour and identify opportunities to eliminate friction points. Team Leadership: You have a minimum of 1-2 years of experience managing a Customer Experience or Customer Care team, driving performance, and fostering growth. Training & Development: Proven ability to deliver effective onboarding and continuous training programs, ensuring team improvement and success. Performance & KPI Management: Experienced in setting and maintaining KPIs, consistently driving your team to meet or exceed productivity and quality standards. Analytical & Process-Oriented: You have strong analytical skills, using data to identify patterns, solve problems, and make informed decisions. You also seek out process improvements to enhance efficiency. Customer-Centric: You demonstrate strong emotional intelligence and a customer-first mindset, always striving for solutions that prioritise customer satisfaction. Prioritisation & Time Management: You understand the importance and urgency of tasks at hand, working collaboratively with fellow leads to achieve all your goals on time. Tech & AI Savvy: You embrace technological and AI advancements to improve team performance and operational effectiveness. Alignment with Core Principles: You align with KatKin’s core principles: Customer First, Think Big, Relentlessly High Standards, Never Give Up, and One Team. Career-Defining Opportunity: Play a pivotal role in scaling our brand quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and Perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to _: Can you describe your experience managing a Customer Experience or Customer Care team? What specific strategies did you implement to drive performance and foster growth? Can you provide an example of how you used data to identify a problem within your team or customer interactions? What actions did you take based on your findings? How do you prioritise tasks and manage time in a fast-paced environment? Can you share an example of a situation where you had to quickly adapt to changing priorities? Which DTC brand has delighted you the most, and what did they do? What specific actions or approaches made a lasting impact on you as a customer? (Optional) If you have a pet, how would your experience as a pet parent influence your approach to customer experience?

An opportunity has arisen for a UPS Engineer to join is a specialist power solutions provider, delivering installation, servicing and maintenance of critical backup systems across a range of industries throughout the UK. As a UPS Engineer, you will be responsible for installing, maintaining and fault-finding on UPS systems across client sites, primarily in southern and central England. Location: Ideal candidates will be based anywhere between Oxford and the South of England, including counties such as Oxfordshire, Berkshire, Buckinghamshire, Hampshire, Surrey, West Sussex, East Sussex, Kent, Greater London, Wiltshire, Gloucestershire, Somerset, Middlesex You will be responsible for: • Attending client sites to carry out service, repair and fault diagnosis on UPS systems and associated equipment, • Supporting installations and commissioning of UPS and battery systems, • Performing battery impedance tests and replacements, • Conducting load bank testing, site surveys and standby power inspections, • Providing breakdown support and troubleshooting for critical electrical systems, • Supervising subcontractors and apprentices during on-site works, • Assisting the project and sales teams with technical input and resource estimates, • Documenting electrical test results and compliance paperwork What we are looking for: • Previously worked as a UPS Engineer, Field Service Engineer, Power Systems Engineer, Electrical Engineer, Critical Power Engineer, Uninterruptible Power Supply Engineer, Battery Systems Engineer, Service & Maintenance Engineer, Electrical Field Engineer, UPS Installation Engineer, Backup Power Engineer, Site Service Engineer, Commissioning Engineer, Emergency Power Engineer, Power Electronics Engineer, Electrician, • Proven experience of servicing and installing Uninterruptible Power Supply (UPS) systems, • 18th Edition or equivalent electrical qualification, • Willingness to travel nationally and stay overnight where required (expenses covered), • Valid CSCS or ECS card, • Full UK Driving Licence What’s on offer: • Competitive salary, • Door-to-door pay, • Overtime opportunities, • Flexible start and finish times,, • 25 days annual leave plus Bank Holidays, • Company van and fuel expenses, • Pension scheme, • On-site parking, • Ongoing training and development This is a fantastic opportunity for a UPS engineer to join a growing team in a rewarding, field-based engineering role. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

The Lanes Group are the UK’s largest independent provider of water and wastewater solutions and services, we play a vital role in always maintaining the seamless operations of the nation’s water systems. Formed in 1992, our half a billion-pound turnover ensures continued expansion for market share. Our key differentiator is our 4000+ staff and our resource pool that includes the most innovative fleet, plant, and equipment the market has to offer. We are the UK’s largest end to end drainage solution provider with depots strategically located across the UK from Aberdeen to Plymouth, to ensure round the clock coverage for customers and clients alike. About the Role: We are a rapidly expanding team within an IT department that supports over 4,000 staff. As we continue to grow, we are looking for a skilled Microsoft 365 Developer to join us as a senior team member. Hours: Monday to Friday – 37.5 Hours per week Employment Type: Permanent Salary: £35,000 - £45,000 Location: Remote (A full UK Driving Licence is essential, as some travel will be required) Responsibilities – but not limited to: • Develop, configure, and deploy custom solutions within Microsoft 365, including SharePoint, Teams, Power Apps, Power Automate, and related applications., • Design and manage integrations between Microsoft 365 applications and third party systems using REST APIs, Microsoft Graph API, and custom connectors., • Create and manage custom connectors within Power Automate and Power Apps to facilitate efficient data flow across multiple platforms., • Collaborate with stakeholders and the Business Excellence Team to understand business requirements, translating them into technical specifications and scalable solutions., • Maintain, troubleshoot, and optimize existing integrations to ensure security, reliability, and performance., • Build automated workflows and solutions that enhance productivity and streamline business operations., • Document all integration processes, customizations, and best practices for reference and training. Experience and qualifications required for the role: • Degree in Computer Science, Information Technology, or a related field (or equivalent experience)., • Proven experience (2+ years) as a Microsoft 365 Developer or a similar role focused on integrations., • In depth knowledge of Microsoft 365 applications (SharePoint, Teams, Power Apps, Power Automate) and services., • Extensive experience with API integrations, particularly Microsoft Graph API, REST APIs, and third party APIs., • Strong proficiency in Power Platform development, including Power Apps and Power Automate custom solutions., • Knowledge of Azure services (Logic Apps, Functions, and API Management) for advanced integration capabilities. Familiarity with JSON, XML, OAuth, and other web technologies relevant to API development., • Strong problem solving skills and a proactive approach to troubleshooting integration issues., • Excellent communication skills for collaborating with cross functional teams and stakeholders., • Strong documentation skills and attention to detail., • Full UK Driving Licence with own transport. Desirable • Mulesoft exposure or equivalent, • Dynamics 365 experience, • Powershell/Python scripting What you will get in return: In joining the Lanes Group, the UK’s largest independent provider we are committed to fostering a workplace culture that prioritises the well-being, growth, and safety of our employees. Through continuous training, professional development opportunities, and a supportive environment that values every individual's unique contribution, we empower our team to uphold the highest standards of integrity, collaboration, and inclusivity. What we offer: • 24 Days holiday plus Bank Holidays, • Pension, • Death in service

As a member of the Kernel team, your primary focus will be to participate in the development, integration, validation and deployment of Linux board support packages and kernel device drivers, configuring kernels, troubleshooting functional and performance problems for different customers’ pro

Senior PowerApps Developer £65,000 Fully Remote (UK-based candidates only) About Us We are a dynamic and innovative company, leveraging cutting-edge Microsoft technologies to deliver transformative business solutions. Join our team to shape the future of digital transformation in a supportive, remote-first environment. The Role We’re seeking a skilled Senior PowerApps Developer to design, develop, and deploy business applications using Microsoft PowerApps and the Power Platform. You’ll collaborate with stakeholders to deliver user-friendly, scalable solutions that drive efficiency and innovation. Key Responsibilities • Develop and customise PowerApps (Canvas and Model-Driven) to meet complex business requirements., • Integrate PowerApps with Microsoft Dataverse, SharePoint, and other data sources., • Build advanced automated workflows using Power Automate., • Collaborate with cross-functional teams to gather requirements and ensure seamless deployment., • Provide technical support, troubleshooting, and optimisation for PowerApps solutions., • Stay updated on Power Platform advancements to implement best practices. Essential Skills & Experience • Proven experience developing PowerApps (Canvas and Model-Driven)., • Strong knowledge of Power Automate, Dataverse, and Microsoft 365 ecosystem., • Proficiency in Power Fx, JavaScript, and API integrations., • Ability to translate business requirements into technical solutions., • Excellent problem-solving skills and attention to detail., • Strong communication skills for remote collaboration. Desirable • Microsoft Power Platform certifications (e.g., PL-200, PL-400)., • Experience with Azure services or Dynamics 365., • Background in Agile/Scrum methodologies. Why Join Us? • Competitive salary of £65,000., • Bonus, • Fully remote work with flexible hours., • Opportunities for professional development and certifications., • Collaborative and inclusive team culture., • Generous benefits package (pension, health, and more). How to Apply Please click APPLY NOW for immeidate consideration. Please include examples of PowerApps projects or a portfolio if available. Applicants must have the right to work in the UK.

Avanti Recruitment is currently working with an ever-growing software company with a flourishing customer base. Specializing in creating bespoke software solutions for individual companies, they pride themselves on writing strong, clean, and scalable code. They're seeking a skilled Oracle Programmer with strong experience in the Oracle Commerce application and an Oracle qualification to join their growing development team. Location: Office-based (Spalding, Lincolnshire) or Remote/Hybrid (UK-based) Salary: £50,000-£60,000 per annum (depending on experience) Job Type: Full-time, Permanent Working Hours: 37.5 hours per week, Monday to Friday About the Company This innovative company has been expanding since its creation over 13 years ago. Soon to be a Microsoft gold partner, they offer fantastic training opportunities and exposure to the latest software. You'll be working closely with clients in small specialist teams, operating from modern offices with the latest hardware. The company culture encourages having a true say in upcoming projects, providing a great environment for professional growth and development. The Role Working as part of the in-house development team, you will be responsible for designing, developing, and maintaining robust Oracle-based solutions, with a particular emphasis on Oracle Commerce. This is an exciting opportunity for a talented developer to contribute to mission-critical projects within a supportive and innovative environment. What You'll Be Doing • Developing, enhancing, and maintaining applications built using Oracle technologies, with a strong focus on Oracle Commerce, • Collaborating with cross-functional teams to define technical requirements and deliver scalable solutions, • Writing clean, efficient, and well-documented PL/SQL code, • Participating in system design, code reviews, and testing activities, • Troubleshooting and resolving performance issues, bugs, and integration challenges, • Ensuring all development aligns with best practices and security standards, • Supporting and mentoring junior developers where appropriate What We're Looking For • Proven experience as an Oracle Programmer or Developer, • Proficiency in Oracle Commerce (ATG) development and integration, • Strong PL/SQL skills and understanding of relational database design, • Experience with Oracle WebLogic, Oracle DB, and Java-based components, • Oracle Certification (e.g., Oracle Certified Professional) is required, • Strong analytical and problem-solving skills, • Excellent written and verbal communication Desirable Skills • Experience with RESTful web services and APIs, • Understanding of cloud platforms (e.g., Oracle Cloud Infrastructure, AWS), • Exposure to agile development methodologies What's In It for You? • Competitive salary (£50,000-£60,000 based on experience), • Flexible working options (remote or office-based in Spalding, Lincolnshire), • Opportunity to work on mission-critical projects, • Career development in a specialized technical field, • Working in a company known for professional growth and development, • Exposure to the latest software and technologies, • Being part of small, specialist teams with direct client interaction, • Work with a wide range of clients across multiple sectors This is an ideal opportunity for an experienced Oracle developer looking to apply their specialized skills on high-impact projects in a growing company. If you have the required Oracle certification and experience with Oracle Commerce, we would love to hear from you.

Astra is building mission-critical infrastructure for moving money at scale. Our platform processes billions in annual transaction volume with 99.9%+ uptime, powering real-time transfers, bank debits, card disbursements, and complex financial compliance systems. We provide APIs and automation tools that enable businesses to move money programmatically while maintaining strict regulatory requirements. At Astra, a Technical Account Manager is the first line of technical troubleshooting for our customers. This person will respond to inbound inquiries, investigate and resolve integration issues, aid in technical client configurations, and provide clear guidance and support to customers and internal teams. They will work hands-on in technical environments to trace errors, diagnose problems, and escalate when necessary. The role requires strong problem-solving skills, comfort with technical systems, and the ability to translate complex issues into clear solutions for customers. This role requires working hours of 12:00 AM – 9:00 AM Eastern Time (ET), providing overnight coverage for Astra’s platform and customers. This schedule aligns naturally with UK and EU business hours, making candidates in those time zones a strong fit. North American and other candidates are also welcome if they are committed to this shift. Serve as a front-line technical contact by answering customer support inquiries, troubleshooting integration issues, and payment ops. Partner closely with the Integrations team to support onboarding of new customers, helping them configure and validate integrations. Contribute to Astra’s knowledge base by writing and improving technical documentation, FAQs, and guides to streamline customer self-service. Collaborate with the Integrations and Engineering teams on new product solutions, providing feedback from customer interactions and assisting with testing and validation. Investigate issues and other technical environments, identifying root causes and escalating complex problems when necessary. Act as a bridge between customers and the integration and engineering teams, translating technical details into clear, actionable communication. 1–3 years of experience in a technical support, integration, or solutions engineering role (startup or fintech experience a plus). Familiarity with cloud platforms (preferably Google Cloud Platform) and comfort navigating logs, APIs, and technical tools. Strong troubleshooting skills and the ability to investigate and resolve integration or data flow issues. Excellent written and verbal communication skills — able to translate complex technical concepts into clear, customer-friendly explanations. Experience with support systems like Zendesk (or similar ticketing platforms). A collaborative mindset with the ability to work cross-functionally with Engineering, Product, and Customer Success teams. A proactive, detail-oriented approach and willingness to document solutions and processes for future use. Proactive mindset - you seek out ways to improve systems and enable others Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field — or equivalent practical experience. Monitoring: Experience with observability and alerting systems Proficiency with cloud platforms, ideally Google Cloud Platform (GCP) Understanding of APIs, data integrations, and common troubleshooting workflows Experience with ticketing systems (Zendesk, Jira, or similar) Comfort working with logs, SQL queries, and basic debugging tools Strong documentation skills for both internal and customer-facing materials Cloud Infrastructure: GCP (App Engine, Firestore, Cloud Functions, IAM, Pub/Sub, BigQuery) Infrastructure as Code: Terraform, CloudFormation, or similar CI/CD: GitHub Actions, CircleCI, or similar platforms Programming: Python, Go, Bash for automation and tooling Customer Trust: Be on the front line, ensuring Astra’s integrations run seamlessly and customers feel supported. Product Reliability: Investigate and resolve technical issues that directly impact uptime and performance. Onboarding Success: Play a critical role in providing integration support to ensure new customer launches are smooth, fast, and reliable. Knowledge Sharing: Create documentation and insights that empower customers and reduce friction. Feedback Loop: Bridge customer needs and engineering innovation to shape Astra’s future solutions. Competitive compensation with equity in a growing fintech company (note that international employees may have different tax treatment) Remote-first culture with flexible working arrangements Small team, big impact - your work directly shapes our entire platform infrastructure Professional growth - lead infrastructure decisions for a scaling fintech platform Modern tech stack - work with cutting-edge cloud technologies Mission-driven - build infrastructure that powers financial innovation Astra is a remote-first company hiring only within the U.S. We value thoughtful collaboration, clarity, and initiative. We’re proud to be an equal opportunity employer and are committed to building a diverse and inclusive team. We're looking for technically savvy individuals who are excited by complex systems problems and have the educational background and experience to handle sophisticated challenges. If you're passionate about building mission-critical financial infrastructure and want to have a direct impact on our technical direction, we'd love to hear from you.

Want to deliver tech with purpose, with people who care? Join an organisation that helps keep children safe online. Who are we? Headquartered in Perth, Australia, Qoria is an ASX listed global leader in child digital safety technology and services. We are a purpose driven business, operating under the ‘Linewize’ brand in North America and Asia Pacific, under the ‘Smoothwall’ brand in the UK, and under the ‘Qoria’ brand in EMEA. Our solutions are utilised by schools, school districts and their parental communities to protect children from seeing harmful content online, to identify children at risk based on their digital behaviours and to ensure teachers maintain focus and safe learning in the digital classroom. 27k schools and 6 million parents depend on our solutions to keep 22 million children safe in 180 countries around the world. What's the Opportunity ? Primarily working from home, you will be responsible for the successful planning, installation and handover of Smoothwall’s core cloud products into our customer base which is predominantly Education. Overall, the goal of the role is to ensure that customers have a positive experience with the product and are able to achieve their desired outcomes. You may be required from time-to-time to attend meetings at our Leeds office. Here's how you'll do it : The successful candidate will be responsible for guiding customers through the process of implementing and using a new product or service. They work closely with customers to understand their needs and goals, and then work closely with the customer to help them successfully adopt the product. Some specific duties may include: Conducting initial planning of customer needs and requirements Collaborating with customers to develop onboarding strategies and timelines Providing training and support to help customers learn how to use the product effectively Troubleshooting any issues or challenges that arise during the onboarding process Monitoring customer progress and providing ongoing support as needed Gathering feedback from customers to identify areas for improvement in the onboarding process Collaborating with internal teams to ensure a smooth transition for customers from onboarding to using the product independently. The key products you will work with are as follows, but there is scope for the role to develop into additional products as needed. Smoothwall Monitor Smoothwall Cloud Filter Smoothwall Cloud Reporting Smoothwall Classwize Smoothwall Pulse What you will bring: Whilst this position is not exclusively technical, it operates within technical environments and involves collaboration with technical personnel. A foundational understanding of the following tools and technologies is therefore expected: Windows Server, Azure, Microsoft Intune & Google Admin platforms Active Directory, GPO, DNS, DHCP MDM solutions that support iPads and tablets such as Jamf or Moysle Basic TCP/IP networking, Proxy & Routing experience As well as: Interested and confident in new and emerging technologies Strong customer service and customer engagement skills. Confident and professional in communicating with internal and external people Very organised, methodical, and analytical A proactive, problem solving mentality Ability to quickly learn new skills and adapt to new systems, procedures and environments. Desirable Experience working in schools, colleges or other education institutions. Experience of safeguarding technologies such as Filtering and Monitoring Understanding of the relevant safeguarding legislation that applies to schools UK driving licence and own transport. 2 years previous experience in a similar role. Previous Smoothwall experience Why choose Smoothwall by Qoria: In this role, you can expect: Employee share scheme Enhanced holiday & family leave Tech Allowance .... and much more More importantly, you’ll: Deliver tech with purpose... As part of our Support team, your work truly matters. Your creativity, organisational skills and understanding of our tech customers’/clients’ needs will help grow and nurture our membership. This means helping more children stay safe online. With people who care... You’ll work among a tight-knit team of creative professionals who share your passion for enabling safe online environments. We all take ownership of our work, end to end. And at the same time, we really care about growing and winning together. Through work that you love... This role takes skill, energy and resilience. It can also be incredibly rewarding. Here, your efforts will be visible and you’ll love the impact you have And a career that you own. A proven career path forward, with real opportunities to progress your career into other teams and departments within the company. Exposure to industry leading tech, developed in-house by an amazing engineering team. Regular company wide lunch and learn sessions. We’d love to hear from you. Please submit your application if you would like to be considered for this opportunity. At this stage we are only accepting applications from those with full working rights in the UK Your application has been successfully submitted! _

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to_and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to _, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Senior Software Engineer. About the job This position is needed to deliver the best-in-class Twilio SDK experience for our customers. Twilio’s SDK engineering team builds robust, powerful SDKs and a GraphQL layer to enable developers build their own Contact Center UIs and real-time AI Contact Center products. Many other teams rely on integrating and exposing their services via the Unified SDK layer to deliver their advanced features to our customers. The position is especially critical in supporting Twilio’s expansion and will be central to creating a core product that provides leverage to all of Twilio’s Flex Contact Center and engineering teams! Responsibilities In this role, you’ll: • Design, build, and maintain large-scale backend services with a focus on reliability, availability, scalability, and performance., • Lead technical design efforts and ensure architecture decisions are well-documented and future-proof., • Collaborate closely with senior engineers, product managers, and cross-functional stakeholders., • Champion high-quality engineering practices, including automated testing, maintainable code, and thorough documentation., • Own and continuously improve Twilio’s developer experience for SDK customers., • Support customers by troubleshooting issues and promoting backend and SDK best practices., • Contribute to operational excellence by maintaining a high reliability bar and participating in incident response and system improvements. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • Bachelor’s/Master’s in Computer Science, Engineering, or related field., • 5+ years of experience building and operating cloud-scale backend systems., • Strong programming skills in backend languages such as Java or Scala., • Experience authoring technical specifications and delivering end-to-end system designs., • Strong fundamentals in concurrency and distributed systems., • Experience working with AWS or other cloud platforms at scale., • Proven ability to maintain a high operational excellence bar and mentor junior engineers on reliability and maintainability., • Strong communication skills and the ability to thrive in collaborative, fast-moving teams. Desired: • Excellent problem-solving and critical thinking skills., • Any prior experience building SDKs and GraphQL BFF layer is an added advantage., • Ability to establish backend engineering guidelines and represent the team within the broader Twilio engineering organization., • Passion for delivering high-quality products and continuously learning new technologies., • Strong sense of ownership and accountability., • Comfortable navigating ambiguity and driving clarity in evolving environments. Location This role will be remote and based in the UK Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call . Additionally, we empower employees to build by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, _ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

About Us: Endpoint is an interactive response technology (IRT®) systems and solutions provider that supports the life sciences industry. Since 2009, we have been working with a single vision in mind, to help sponsors and pharmaceutical companies achieve clinical trial success. Our solutions, realized through the proprietary PULSE® platform, have proven to maximize the supply chain, minimize operational costs, and ensure timely and accurate patient dosing. Endpoint is headquartered in Raleigh-Durham, North Carolina with offices across the United States, Europe, and Asia. Position Overview: The Project Manager is the primary client interface for client implementations, from initial engagement to study closedown. Project Managers are responsible for managing projects through the software development lifecycle and through study maintenance while working collaboratively with teammates and maintaining exceptional client satisfaction. This position can be based remotely within UK • Independently lead projects of moderate to high complexity., • Act as primary point of contact for clients, keeping them apprised of all project developments while maintaining stellar client satisfaction., • Build effective partnerships with other internal teams to move project through all phases of the development process., • Develop and maintain project schedule, identify, and track milestones and identify and manage cross-functional dependencies and risks., • Act as subject matter expert on client clinical study protocol., • Manage ongoing reporting of project health and profitability to internal and external stakeholders., • Conduct end-user training., • Manage issue resolution for studies in maintenance, including troubleshooting and root cause analysis, where necessary., • Bachelor's degree or equivalent preferred, or appropriate work experience., • 2-4 years’ experience in a software Project Management role, with a proven ability to understand technical concepts and learn very quickly., • 2-4 years’ experience in the life science industry, • Previous experience working in a fast-paced, entrepreneurial environment preferred., • Prior experience delivering voice (IVR) web (IWR) and mobile (IMR) platforms a big plus., • Familiarity using SQL a plus, • Strong attention to detail and quality-focus, • Strong customer service orientation, • Excellent organizational and time management skills, • Good communication skills, • Excellent organizational skills, • Strong interpersonal skills with the ability to work effectively with a wide variety of professionals, • Able to work on multiple assignments with moderate supervision £45,000 - £50,000 a year Benefits: All job offers will be based on a candidate’s location, skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 30 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), Paid time off (PTO) or Flexible time off (FTO), and Company bonus where applicable. Endpoint Clinical does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Endpoint Clinical will be considered Endpoint Clinical property, and Endpoint Clinical will not pay a fee should it hire the subject of any unsolicited resume. #LI-MT #LI-RemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Rocket Science Group is a co-development game studio specialising in multiplayer, platform services, publishing technology, and live operations for PC, console, and mobile titles. We have teams in Europe and North America and work in partnership with the game industry’s top creators. About the Role: We’re looking for a Developer Support Technician to join our team as we build out a new team to support a new product offering. This is a critical role responsible for the day-to-day operations in our Mission Control Centre (MCC), the nerve centre for our Live Operations function. You will join a new team executing our 24/7/365 Monitoring and Incident Management processes and keeping our customer’s games operating flawlessly. We have recently taken responsibility for Unity’s Multiplay game server hosting solution. Initially, you’ll be focused on supporting the migration of existing customers and ensuring their technical solution is performing flawlessly. This is a Remote role based in South Wales. Please note we have an office in Cardiff City Centre so you will need to be flexible to come in from time to time. The role will consist of 4 x 10 hour night shifts with 3 days off per week including some weekend working, Salary: £30,000 - £35,000 + (£3,750 shift allowance) dependant on experience and skills. What You’ll Do: Operations: Daily operations of the MCC, including monitoring live services, managing incident response, and ensuring optimal performance across all platforms. Technical Support: Be responsible for customer requests and tickets within committed SLA response times, whilst delivering outstanding customer experience with clear and effective interpersonal communication. Develop Processes: Create, refine, and follow policies and procedures for incident management, escalation, and communication to minimise downtime and impact on the player experience. Diagnose and troubleshoot issues: Utilise monitoring tools to identify root causes efficiently, perform basic debugging to restore backend services quickly during incidents. Player Operations: Operating our customer’s games on their behalf. This could include chat moderation, restoring in-game items, appeals against player suspensions, player support and more. What We Value: Customer First Approach: You will have experience in a customer facing role and put customer experience first in all interactions. Problem-Solving: The ability to think clearly and make decisive actions in high-stress situations, with a strong analytical mindset. Proactive Mindset: A commitment to proactive monitoring and resolution of issues before they become more serious. Technical Proficiency: Demonstrated capability in essential technical tasks, including (but not limited to) connecting to and diagnosing server faults, performing basic network debugging, and familiarity with scripting for automation and troubleshooting. You May Also Have: Experience in video game live operations, with backend systems and game server management. Experience working in a NOC or technical support environment, with an understanding of incident response protocols and service level agreements (SLAs) Familiarity with data and analytics platforms used for reporting on operational performance. Familiarity with help desk/ticketing software (e.g., Zendesk, Pylon, Jira). Experience writing technical documentation and runbooks. What We Can Offer: Remote Working: This role can be based fully from home and we will provide all equipment you need. Competitive Salary and Benefits Package: Your health and wellbeing is important to us, so we offer a variety of benefits including: Private Pension via Salary Sacrifice Optional Private Medical, Dental, and Vision Coverage Enhanced Annual Leave Annual Research Credit: We always encourage personal growth, so we provide all of our team members with an annual credit to further enhance your skills! Professional Development: We offer biannual reviews, as well as opportunities to collaborate across disciplines, internal tech talks, and the chance to learn from specialists with backgrounds from across the games and software development industries. Family Friendly: We understand the importance of family, which is why we offer 6 weeks full of Maternity, Paternity, and Adoption Leave to support you during this exciting time! A Friendly Note from the Recruitment Team: Let us do the work for you: Even if your profile isn't an exact match for all of the qualifications listed above, we still want you to apply. Our team members come from a variety of different industries, not all of which are immediately relevant to game or software development, and we welcome all candidates of similarly varied backgrounds, communities, and identities. Rocket Science is an equal opportunity employer and is committed to providing a worry-free workplace void of discrimination or harassment. Rocket Scientists are expected to foster and champion an environment in which everyone has the opportunity to feel included and is afforded the respect and dignity they deserve. Rocket Science does not accept unsolicited résumés from recruiters, employment agencies, or staffing firms. #li-remote

Tech Ops Analyst About iProov iProov is the world leader in biometric verification. We are on a mission to make the world a safer place for businesses and consumers and work with fantastic customers across a number of industry sectors - organisations using our technology include the US Department of Homeland Security, the UK Home Office, the NHS, Eurostar, the Australian government, the Singapore government, UBS and many more. Diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Service Management Location: London, UK (Hybrid Working Model - at least twice a week in the office) Comp: Negotiable (base) + Company Performance Bonus (10%) + Equity + UK iProov Benefits iProov is growing fast, and we’re looking for a Technology Operations Analyst to join our Service Management team. If you’re passionate about solving problems, delivering great service, and working cross-functionally, this is a great opportunity. In this customer-facing role, you’ll handle technical queries, provide timely and accurate responses, and help protect iProov’s brand. Strong communication and problem-solving skills are essential, as you’ll triage and troubleshoot issues, enhance customer understanding, and feed insights back to our product teams to shape future improvements. How you can make an impact • Act as the initial contact point into iProov for customer and partner queries and driving any service issues through to resolution, • Perform 1st line application support to all incoming tickets to the customer service desk: triaging, diagnosing, troubleshooting, resolving where possible, and managing escalations to second line Technical Support Engineers and then third-line support when required, • After guidance and mentoring from a Senior Process Automation Engineer, you'll begin by handling basic fixes within the Appian platform., • For context, Appian is a low-code development platform that allows iProov to rapidly build custom business applications with minimal coding. It's primarily used to automate complex workflows, manage cases, and support business process management (BPM)., • Manage and maintain our customer knowledge base, identifying any gaps that need to be closed on frequently asked queries, • Collaborate with other teams in iProov to address customer and partner queries that involve cross functional team interaction, • Act as a liaison between technical teams and business stakeholders, translating technical issues into business impact., • Communicate incident and problem management updates to relevant stakeholders., • Identify and analyse incident data to identify underlying recurring issues and propose preventative measures as part of continual service improvement., • Prepare post-incident reports and conduct incident review meetings with stakeholders., • Maintain a problem management database to track and document root causes and resolutions., • Tracking all problem records and appropriate actions through to resolution involving the management E2E of internal improvement initiatives, • Chairing regular Problem review boards and tracking problem record progress, • Support and participate in audits where necessary What we would like to see from you • Experience with data analysis tools and techniques to extract meaningful insights and address problems., • Possess a foundational understanding of the Appian platform and a strong interest in developing deeper expertise in enterprise technologies. We also welcome individuals with limited experience but a clear enthusiasm and willingness to learn., • Confidence in communicating with a wide range of developers and technical resources, • Excellent communication skills with an attention to detail, • Ability to work in a busy environment and “wow” the customer while protecting iProov’s business reputation, • Ability to prioritise tasks and requests while balancing both customer needs and iProov capability, • Be a great team player in a cross functional environment, • Be capable of working independently and handling variable ticket volumes accordingly, • A can-do attitude, eagerness to learn and make an impact Nice to have, but not essential • Basic understanding of Appian objects and their functions, • Active Appian Certified Associate Developer certification, • Willingness to pursue additional certifications as the role evolves, • Foundational knowledge of database concepts, including tables, queries, and basic data modeling Benefits • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Due to the nature of our work, we may require our staff to pass a UK Security Clearance checks. As such, any offer would also depend on your ability to adhere to the UK Security check criteria.

Technical Account Manager - VoIP, SIP, CCaaS, Contact Centre • Work at the forefront of Customer Experience (CX) Solutions., • Leverage AI and modern technology., • Germany. Fluent German Speaker. Remote, • German Language Grade: C1 and above Our client is a market leader in Contact Centre and AI technology. They are partnered with global corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in Germany. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Mural Health is a fast-growing clinical technology start-up that makes clinical trials easier for participants. Our mission is to eliminate any barriers participants or caregivers experience while being part of a clinical trial. Mural Health is looking to expand our team with a Customer Experience Specialist. Who are you? At Mural Health, our mission is to make clinical trials easier for participants and caregivers by eliminating barriers to participation. As a Customer Experience Specialist, based in the UK, you'll be the primary point of contact for trial participants and site coordinators, ensuring they receive timely, empathetic support that keeps them engaged and informed throughout their clinical trial journey. You'll play a critical role in delivering exceptional participant and site experiences by responding to inquiries, resolving issues, and building scalable support processes. You'll work alongside our existing US-based support team to extend our coverage globally, delivering consistent, high-quality experiences for participants and sites across time zones. This is an opportunity to help scale a support function that's already up and running — bringing your own ideas for improvement while contributing to our broader mission of making trials more accessible and participant-friendly. Role Location: Remote - UK Reports To: Director of Customer Success You will: Deliver Exceptional Support • Serve as the first point of contact for participants and site coordinators via phone, email, and support channels during EU business hours, • Respond to inquiries about payments, reimbursements, account updates, travel support and platform navigation with empathy and efficiency, • Resolve tier-1 support issues independently while collaborating with Customer Success and Implementation teams on more complex, study-specific questions, • Triage and escalate issues appropriately to ensure timely resolution, • Maintain detailed documentation of support interactions and outcomes Build Support Infrastructure • Partner with the existing support team and Customer Success leadership to refine processes, tools, and workflows develop and refine support processes, tools, and workflows, • Contribute tor and maintain comprehensive FAQ resources, knowledge base articles, and support playbooks, • Identify patterns and recurring issues, surfacing insights to the broader team to improve the support experience, • Establish and track metrics that reflect support performance and volume Advocate for Continuous Improvement • Identify patterns and recurring issues, working cross-functionally to address root causes, • Provide participant and site feedback to Product and Operations teams to inform roadmap priorities, • Contribute to team meetings and stand ups with insights on support trends and opportunities What Makes You a Strong Fit • You are an empathetic communicator: warm, patient, and clear with diverse audiences including trial participants, site coordinators, and internal stakeholders, • You are resourceful and proactive: comfortable navigating ambiguity, learning new systems quickly, and finding solutions independently, • You have strong organizational skills: able to manage multiple inquiries simultaneously while maintaining responsiveness and attention to detail, • You are process-oriented: naturally think about how to document, systematize, and improve workflows for scale, • You thrive in a collaborative environment: work effectively with cross-functional teams and seek input when needed, • You are motivated to improve patient and caregiver experiences in clinical trials Qualifications & Skills: Required: • Minimum 2 years of experience in customer support, customer service, or customer experience roles, • Experience with support ticketing systems (Zendesk, Freshdesk, or similar platforms), • Proven ability to handle phone, email, and multi-channel support with professionalism and empathy, • Excellent written and verbal communication skills, • Strong problem-solving abilities and comfort with technical troubleshooting, • Self-directed work style with ability to prioritize and manage time effectively in a remote environment Strongly Preferred: • Interest or background in healthcare, life sciences, or clinical research, • Experience supporting both end-users and professional users (e.g., patients and providers), • Experience creating support documentation, FAQs, or training materials, • Experience with or interest in data analysis and reporting to track support trends and metrics Nice to Have: • Clinical trials or healthcare operations experience, • Experience evaluating or implementing support tools and technologies, • Background in early-stage or high-growth companies Compensation: Base Salary Range £38,000 – £50,000 Mural Health is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at Mural Health, please contact careers@muralhealth.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.