Trabajos troubleshooting en GlasgowCrear alertas

Applications and Development/Information Systems Please note, if this is a paid role and the role is part time then the salary quoted will be pro rata based on the hours worked per annum. Police Scotland continue to improve and evolve a number of our core digital solutions to retain and enhance the capability and flexibility required to address the ongoing and evolving demands on policing and criminal justice over the next decade. In support of this, we are seeking a Production Database Administrator who will be involved in an upgrade project. This project focuses on migrating our Computer Aided Dispatch (CAD) software to a current level to ensure more accurate dispatching, allowing front line police to respond proactively to emerging threats. If you are an experienced Production Database Administrator seeking a new challenge, why not come and join the team that builds the technologies underpinning one of the most critical public services in Scotland. Please Note - This is a fixed term post for up to 12 months not exceeding the end of September 2027. Key Responsibilities - • Design, develop, administer, programme, support and maintain enterprise database systems and services, in accordance with agreed standards and to assist in providing a strategic co-ordination of these technologies within the general ICT environment across Police Scotland and the SPA., • Involve working with suppliers and project teams in managing the implementation of application, application patches and upgrades, and third line troubleshooting. Why join us? • Competitive salary with annual increments, • Full-time or part-time shift patterns, • 28 days annual leave and 6 public holidays (increases with service), • Local government pension scheme for long-term security, • Ongoing training to develop your skills, • Opportunities for career progression and professional growth, • Comprehensive wellbeing support and dynamic work environment, • Exclusive discounts and savings through our rewards and benefits network Every role in Police Scotland plays a part in Keeping People Safe. This is an opportunity to join a national organisation serving communities across Scotland, where integrity, fairness and respect are at the heart of everything we do. Police Scotland serves over 5 million people across Scotland’s cities, towns, rural and island communities. Our 2030 vision is for safer communities, less crime, supported victims and a thriving workforce. We are committed to equality, human rights and building a workforce that reflects the communities we serve. You should have been resident in the UK for a minimum of five years immediately prior to application for this role Currently Police Scotland have guidance in place that allows appropriate roles to be operated on an agile basis, should you have an interest in working more flexibly then we would encourage your application.

At Ashurst Perkins Coie, we're helping shape the future economy. With a global team of more than 3,500 legal professionals across 52 offices, we partner with leading organisations to solve complex challenges across a diverse range of industries, with a distinct strength in technology, energy & infrastructure, and financial services. Our people work on market-leading matters that drive innovation, growth, and transformation around the world.For Ashurst Perkins Coie, innovation is our tradition. What makes Ashurst Perkins Coie a great place to work? • Flexible work options - part-time, working from home and additional leave, • Health and wellbeing benefits, gym membership, and discounted corporate health plans, • Career advancement - client secondment opportunities, global opportunities, and award-winning Learning & Development programs The Opportunity: As a Network Engineer, the primary focus of this role will be to deliver 3rd line operational support within our IT - Platforms Network Team, with a particular emphasis on providing coverage to ensure the continued availability and reliability of our systems. You will be responsible for overseeing and maintaining network infrastructure, ensuring that any issues are promptly identified and resolved to minimise disruption. Alongside this, you will support the implementation of new technologies and systems, contributing to both ongoing Business as Usual (BAU) activities and project-based initiatives within a dynamic and fast-paced environment. This role reports to the Infrastructure Team Leader. Hours of work are 9:00 am - 5:30 pm, Monday to Friday, with requirements to work the On Call rota on a rotating basis. Additional overtime outside core hours and at weekends for system maintenance and other out of hours work will be required. Key responsibilities of the role include: • Responsible for responding to, troubleshooting & resolving with Network issues raised via our Ticket system., • Responsible for the effective and efficient running of the BAU network globally., • Top level support and ownership of WAN and LAN technologies and to collaborate and assist in all top-level support., • Key player in ensuring Ashurst Perkins Coie network meets required security standards and controls., • Work with 3rd party vendors to identify root cause analysis on any support issues., • Experience collaborating with different teams based in different locations. This is a full-time, 12 Month FTC role based in our Glasgow office with hybrid working. More information can be found in the job description attached to the role on our careers site Careers | Ashurst Perkins Coie About you: The successful candidate will have: • Strong troubleshooting skills of complex network, system, and/or security problems., • Be able to demonstrate in-depth network experience especially in the design and implementation of multi-site LANS and WANs., • Comprehensive experience of Cisco switching, Cisco Nexus 3k & 9k ., • Solid understanding of routing protocols including BGP \ EIGRP \OSPF., • In-depth knowledge of wireless technologies with experience of global Aruba deployments., • CCNP or CCIE or equivalent knowledge., • In-depth experience with a leading Firewall technology Palo alto\Fortinet., • Strong understanding of network security to implement Layer7 technologies., • In-depth knowledge of Riverbed/Steelhead WAN accelerators., • Experience of MPLS network and VPN networks., • Previous experience of implementing QoS and troubleshooting QoS issues in a Cisco environment., • Ability to liaise with 3rd parties for troubleshooting and fault resolution., • In-depth knowledge of Solarwinds NPM & NTA , Cisco Prime, F5 LTM, GTM , APM and BIG-IP client.

Lead Dynamics Developer Glasgow, Scotland, United KingdomAbout the CompanyLooking for a role where you can get hands-on, solve real problems, and make a tangible impact on a critical CRM platform? We're hiring a Senior Dynamics 365 Developer to take ownership of a mature, integration-heavy environment-enhancing performance, improving reliability, and driving real business value through smart engineering. About the RoleDelivering hands-on development across Dynamics 365 & Dataverse (plugins, APIs, customisations, Power Platform). Responsibilities • Owning end-to-end data flows - from upstream ingestion through to downstream reporting and APIs, • Supporting and improving complex integrations across Azure services and enterprise platforms, • Troubleshooting production issues, data challenges, and integration failures, • Driving continuous improvement, reducing technical debt, and strengthening platform resilience, • Collaborating with product, data, integration and business teams to deliver high-quality solutions Qualifications • Strong experience with Dynamics 365 CE / CRM and Dataverse development, • Solid coding background in C#/.NET, JavaScript/TypeScript, and API development, • Proven ability to work in integration-heavy environments (Azure Functions, Logic Apps, Service Bus, APIs), • Deep understanding of data flows, validation, mapping, and reconciliation, • Experience supporting live, business-critical systems (not just greenfield builds), • A pragmatic, hands-on mindset with a focus on delivery and quality Required Skills • Work on a strategically important CRM platform with real scale and complexity, • Tackle meaningful data and integration challenges, • Join a team focused on practical delivery, not just theory or architecture, • Make a direct impact on business-critical processes and systems Preferred SkillsIf you're the kind of developer who enjoys getting into the detail, fixing what matters, and making systems work better every day-this one's for you. Pay range and compensation packageNot specified in the job description. Equal Opportunity StatementWe are committed to diversity and inclusivity in our hiring practices.

Network Engineer 12 Month FTC Glasgow - Hybrid Competitive Salary Do you have strong Cisco networking experience and a solid background in complex enterprise infrastructure? This is an opportunity to join a prestigious global law firm undertaking a significant cloud migration programme, where you will be delivering 3rd line operational support across a complex global network environment, sitting within a busy IT infrastructure team and covering both BAU and project-based activity. The role is ideal for someone equally comfortable with hands-on troubleshooting as they are engaging with stakeholders and third-party vendors, and who thrives in a highly regulated, process-driven environment. Key Responsibilities: • Respond to, troubleshoot and resolve network issues raised via the ticketing system, providing top-level support across WAN and LAN technologies., • Oversee and maintain network infrastructure, ensuring continued availability and reliability across the global estate., • Ensure the network meets required security standards and controls, with a strong focus on Layer 7 technologies., • Work with third-party vendors to identify root cause analysis on support issues., • Support the implementation of new technologies, contributing to both BAU and project initiatives including the ongoing Azure cloud migration programme., • Produce clear support documentation and technical implementation plans. Key Requirements: • Comprehensive Cisco switching experience, including Nexus 3k and 9k environments., • Strong knowledge of routing protocols including BGP, EIGRP and OSPF., • In-depth experience with Palo Alto and/or Fortinet firewall technologies., • HP Aruba wireless experience, including global deployments., • SD-WAN experience, ideally with HP EdgeConnect devices., • Solid VPN and MPLS network experience., • CCNP, CCIE or equivalent knowledge., • Comfortable working within structured change management processes in a highly regulated environment., • Experience with cloud platforms, particularly Azure and ExpressRoute, is advantageous. Network Engineer 12 Month FTC Glasgow - Hybrid Competitive Salary Apply today to speak with VIQU in confidence or Belle Hegarty via the VIQU website. Know someone exceptional for this position? Refer them and receive up to £1,000 if successful (terms apply). Follow us on LinkedIn @VIQU IT Recruitment for more exciting opportunities.

Cloud Platform Engineer Location - Glasgow - fully on site Duration - 40 weeks Contract AWS SRE Engineer - Incident Operations (AWS & Snowflake) We are looking for an AWS Site Reliability Engineer (SRE) with strong incident operations experience to support and improve the reliability of cloud and data platform services across AWS and Snowflake. The role focuses on proactive monitoring, rapid incident response, service restoration, root cause analysis, and operational automation. The ideal candidate will have hands-on experience with AWS infrastructure, Snowflake operations, observability tooling, and on-call support in production environments. Key responsibilities: • Lead incident triage and resolution for AWS and Snowflake services;, • monitor alerts, dashboards, and service health;, • perform root cause analysis and drive post-incident improvements;, • maintain runbooks and support on-call rotations; and automate repetitive operational tasks to improve resilience and reduce MTTR. Required skills: • Strong knowledge of AWS services such as EC2, S3, IAM, VPC, Lambda, and CloudWatch;, • experience with Snowflake administration and troubleshooting;, • familiarity with observability tools such as CloudWatch, Datadog, Grafana, or Splunk;, • understanding of SRE concepts including SLIs, SLOs, error budgets, and incident management; and scripting or automation skills in Python, Bash, or Terraform. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

An IT Service Desk Analyst is required to join a globalprofessionalservices organisation on a 12 month FTC in Glasgow (2 days in office). This is a varied, hands-on role where no two days are the same, offering exposure to modern technologies, enterprise-scale systems and users across multiple international offices. What you'll be doing You'll play a key role in delivering a high-quality support service to users across the business, acting as a trusted point of contact for a wide range of technical issues and service requests. You'll take ownership of incidents from initial logging through to resolution, ensuring they're handled efficiently while keeping users informed every step of the way. You'll provide support through a variety of channels including phone, email, remote access and face-to-face floor walking. You'll troubleshoot hardware, software and connectivity issues, support remote workers, and help maintain a reliable and secure IT environment across multiple international offices. The role also involves managing and configuring laptops, desktops and mobile devices, setting up equipment for new starters, administering user accounts and access requests, and maintaining accurate asset and configuration records. You'll ideally have most of the following Experience with Windows 10 and Microsoft 365 Active Directory administration Windows Server environments Remote working technologies including VPNs and Citrix Mobile Device Management solutions Building, configuring and troubleshooting PCs and laptops ITIL-based support processes and incident management Why apply? This is an opportunity to join a highly respected international organisation where technology plays a critical role in supporting the business. You'll gain exposure to a broad technical estate, work alongside experienced IT professionals and contribute to meaningful projects while developing your own skills. The role is a 12 month FTC (with scope to go perm) and offers a competitivesalary. The role is hybrid in Glasgow city centre (2 days in office). If this sounds interesting, please apply or reach out to MattMacAlpine at CathcartTechnology. Cathcart Technology is acting as an Employment Agency in relation to this vacancy.

Senior Microsoft Dynamics 365 Developer Glasgow (Hybrid - 4 days onsite, 1 day remote) £60,000 - £75,000 + Benefits We're working with an established organisation undergoing continued investment in its Microsoft business applications landscape. They are looking to appoint an experienced Senior Microsoft Dynamics 365 Developer to play a key role in enhancing, supporting and developing their Dynamics 365 and Power Platform environment. This is an excellent opportunity for someone who enjoys hands-on development, solving complex technical challenges and working across integrations, data flows and enterprise applications. The Role As a Senior Dynamics 365 Developer, you will be responsible for developing and maintaining business-critical CRM solutions whilst collaborating with technical and business stakeholders to deliver improvements across the wider Microsoft ecosystem. You will be involved in: • Developing and enhancing Dynamics 365 CE and Dataverse solutions, • Building custom plugins, integrations and APIs, • Supporting and optimising existing CRM functionality, • Working across the Power Platform, including Power Automate and Model-Driven Apps, • Troubleshooting and resolving production issues, • Improving system performance, scalability and reliability, • Supporting data integrations with internal and third-party systems, • Contributing to deployment, release and change management processes, • Producing clear technical documentation and best practice guidance Required Skills & Experience • Strong commercial experience developing within Microsoft Dynamics 365 CE / CRM, • Excellent knowledge of Dataverse and Power Platform technologies, • Experience developing in C#/.NET and JavaScript, • Strong understanding of APIs, integrations and data-driven applications, • Experience working with Azure integration technologies, • Knowledge of source control and CI/CD processes, • Ability to investigate and resolve complex technical issues, • Strong communication and stakeholder engagement skills Desirable Experience • Dynamics 365 Sales, Customer Service or Field Service, • Power BI and reporting solutions, • Azure data services and enterprise integration platforms, • Data migration and CRM data quality initiatives, • Experience within large-scale or highly regulated environments Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Technical Support Manager (SaaS) Glasgow, Hybrid (3 days a week in the office) £35,000 - £40,000 per annum Full Time, Permanent My client is a well-established SaaS business trusted by leading global brands. As they continue to scale, they are looking to recruit an experienced Technical Support Manager to bring structure, performance focus and operational discipline to their technical support function. This is an exciting opportunity to take ownership of an established support team and play a key role in shaping how support is delivered to a growing customer base. You will be responsible for improving processes and ensuring a consistently high standard of service across a complex technical environment. The role We are looking for a hands-on leader who thrives on bringing structure to busy operations, developing teams, and implementing data-driven ways of working. You will oversee technical support activity, manage escalations, and optimise workflows. If you enjoy leading, driving continuous improvement, and making an impact within a growing technology business, this is an opportunity where you can truly make your mark. • Leading, mentoring, and developing existing team, • Driving SLA performance, customer satisfaction, and first-contact resolution, • Managing technical escalations for key enterprise customers, • Implementing support processes, workflows, and troubleshooting frameworks, • Analysing support trends and identifying opportunities for continuous improvement, • Collaborating cross-functionally to improve customer experience and product performance, • Manage the day-to-day operation of the IT helpdesk, ensuring tickets are, • Maintain and improve IT policies, support procedures, knowledge base articles, and internal documentation. The candidate This role would suit someone with previous experience leading a technical support team, who enjoys creating structure, improving processes, and developing high-performing teams. You will be passionate about delivering service, managing technical challenges, and driving operational excellence within a growing SaaS business. • Previous experience leading a technical support or service desk team couple with a ‘hands on’ mindset, • A background within SaaS, IoT, software, technology, or hardware-enabled businesses is desirable but not essential, • Experience managing escalations and customer-facing technical issues, • A passion for coaching, mentoring, and developing team performance, • Experience improving support processes, ticket management, and service delivery metrics, • Excellent communication skills and the confidence to engage with stakeholders at all levels, • A proactive, solutions-focused mindset with a desire to drive continuous improvement In return • Competitive salary of £35,000 - £40,000 per annum, • Hybrid working – 3 days per week in the Glasgow office, • Be part of an exciting period of growth, including a brand-new office development and continued investment in technology and infrastructure, • The opportunity to shape and influence a growing support function, • Direct exposure to senior leadership and strategic decision-making, • A collaborative and supportive working environment, • The chance to work with innovative technology delivering real-world value to customers Interested? Click ‘Apply’ today.

Service Desk Analyst Glasgow – Hybrid Competitive salary – 12-month FTC VIQU is working with a leading global professional services organisation to recruit a Service Desk Analyst to join their IT Service Desk function. This Service Desk role will focus on delivering hands-on technical support, incident resolution, and service request fulfilment within a complex enterprise environment, ensuring high-quality IT service delivery across multiple locations. You will support day-to-day Service Desk operations, including troubleshooting, user support, device management, and remote working solutions, while contributing to service improvement and IT transformation initiatives. Key Responsibilities of the Service Desk Analyst role: • Provide first and second-line IT support across hardware, software, and service requests within the Service Desk, • Deliver support via phone, email, remote tools, and floor-walking as part of a rota, • Troubleshoot and resolve incidents, escalating in line with Service Desk ITIL processes, • Support onboarding/offboarding, including setup and deployment of user equipment, • Manage laptops, mobile devices, and remote working tools, • Assist with AV/VC support and general workplace technology issues, • Maintain accurate user administration and support hardware lifecycle management, • Contribute to Service Desk improvements and IT projects Key Requirements of the Service Desk Analyst role: • Experience in an IT Service Desk or IT Support role, • Strong troubleshooting and problem-solving skills, • Excellent communication and customer service skills, • Ability to work under pressure and prioritise effectively, • Knowledge of ITIL processes, • Experience with Microsoft Office 365 and common workplace technologies, • Able to work independently and as part of a team Apply now to speak with VIQU IT in confidence, or reach out to Fay Toomey via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if their referral is successful (terms apply). For more opportunities, follow us on LinkedIn @VIQU IT Recruitment. Service Desk Analyst Glasgow – Hybrid Competitive salary – 12-month FTC

Euro Systems are one of the UK's leading independent IT providers. They are based in Glasgow with offices across the UK. They pride themselves on providing first class IT support and telecommunication solutions for their clients. They are now looking for a passionate IT Support Apprentice to join their supportive IT team within a helpdesk role! As an apprentice, you will join their teams of support engineers where you will assist in troubleshooting customers problems remotely and face to face. During the apprenticeship, you will gain first-class mentoring and support from industry professionals to help you grow into an all-round support specialist! Responsibilities: • Your day to day will centre around the helpdesk and supporting customers issues such as backups, email support and password resets, • Visiting customers sites to assist with installs and break fix troubleshooting, • Working from our workshop to build PC’s / servers and fixing when required, • Problem-solving, • Network troubleshooting, • Network segmentation, • Providing top class customer service and support What do they need from you? • Passionate personality, • Excellent communication skills (verbal and written), • Tech-savvy, • Outgoing attitude, • Eagerness to learn and show initiative, • Team player Salary: £18,000 per annum Working hours: Monday to Friday, 9am - 5pm Benefits: • 22 days holiday + bank holidays, • Training bonus, • Pension scheme Future prospects: You will have the chance to continue to develop through the company and progress within your role. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Are you an experienced Network Engineer ? Do you have Firewall (Palo Alto), VPN, Cisco & F5 knowledge Would you like to work for a global company who operate from prestigious offices in the centre of Glasgow, Its hybrid working, 3 days in the office. My client is looking for an experienced Network Engineer to join them on a 12 month fixed term contract basis (PAYE- salaried) THIS IS NOT A DAILY RATE CONTRACT You will be providing day to day business as usual tasks supporting the backend IT systems and providing hands on 3rd line support for their Network infrastructure. Your skills will include: • Strong troubleshooting skills of complex network, system, and/or security problems., • Be able to demonstrate in-depth network experience especially in the design and implementation of multi-site LANS and WANs, • Comprehensive experience of Cisco switching, Cisco Nexus 3k & 9k., • Solid understanding of routing protocols including BGP\EIGRP\OSPF, • In-depth knowledge of wireless technologies with experience of global Aruba deployments, • In-depth experience with a leading Firewall technology Palo alto\Fortinet., • Strong understanding of network security to implement Layer7 technologies, • Experience of MPLS network and VPN networks, • Knowledge of Solarwinds NPM & NTA, Cisco Prime,, • F5 LTM, GTM, APM and BIG-IP client. For more information please get in touch asap

Location: Glasgow/Scotland Working pattern: Hybrid - 2-3 days in Glasgow with site travel required Contract: 6 months Start date: Immediate Rate: £200 per day IR35: Outside IR35 Clearance: BPSS required We are looking for Field Engineers to support the delivery, maintenance, and assurance of critical telecoms infrastructure across Scotland. This role will involve working on Scottish Power's strategic telecommunications network, supporting project delivery, routine maintenance, first-line assurance, and 24/7 support activities. The successful candidate will have strong telecoms field engineering experience, with a background in installation, commissioning, maintenance, and troubleshooting across IP, LAN/WAN, MPLS, SDH, PDH, microwave radio, and associated telecoms equipment. Key Responsibilities • Deliver field engineering services across provide, assurance, maintenance, and project delivery activities., • Install, commission, test, and troubleshoot telecoms and networking equipment., • Support 1st line assurance activities on a 24/7/365 basis, meeting agreed SLA targets., • Complete site surveys, risk assessments, project documentation, handover packs, and service records., • Monitor progress against delivery plans and escalate risks or issues where required., • Work closely with project engineers, service desks, and customer stakeholders., • Ensure all work is delivered in line with quality, health & safety, and customer requirements., • Support installation of cabinets, DC charger racks, cable containment, IP equipment, Routers, Switches, and telecoms cabling. Required Skills & Experience • Strong telecoms field engineering background., • Experience with installation, commissioning, and maintenance of telecoms/network infrastructure., • Good knowledge of IP Networking, LAN, WAN, MPLS, routing, and switching., • Experience with PDH, SDH, Commtel, microwave radio, DC/AC power, and telecoms test equipment., • Knowledge of Cisco and Alcatel products., • Experience with fibre testing, pilot cable testing, circuit testing, and IP telephony., • Ability to work independently and as part of a wider engineering team., • Strong communication, organisation, and documentation skills., • Full UK driving licence.

Technical Account Manager - VoIP, SIP, CCaaS, Contact Centre • Work at the forefront of Customer Experience (CX) Solutions., • Leverage AI and modern technology., • Future proof your career!, • REMOTE. UK ONLY., • £50k-£60k plus bonus & benefits Our client is a market leader in Contact Centre and AI technology. They are partnered with global FTSE corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in the UK. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As a Customer Experience Team Lead at KatKin, you will be responsible for executing the vision and strategy for KatKin’s end-to-end customer experience. You’ll manage a team of 8-10 Cat Experts while leading ad hoc projects to enhance efficiency and service quality, all with an obsessive focus on a customer-first approach. Understanding the deep love and uncompromising nature of cat parents, you will inspire your team to bring that passion to every interaction—whether through calls, emails, or social channels. In a fast-paced environment, you will focus on coaching, development, and performance management to ensure that productivity and quality KPIs are consistently met. By facilitating ongoing training and fostering a positive team culture, you’ll collaborate with management to implement meaningful process improvements. Your role will also involve analysing customer and team behaviour to identify areas for enhancement and seeking inspiration outside of KatKin to drive innovative improvements. A key part of your mission will be to shift your team’s mindset to prioritise customer growth, encouraging a proactive approach to initiatives that enhance engagement and satisfaction. You will align team efforts with KatKin's core principles, continuously elevating our customer experience and helping cats everywhere live their best lives. Team Coaching & Development: Coach, motivate, and develop your team through regular one-on-ones and team meetings to ensure continuous growth. Operational Management: Oversee day-to-day activities, prioritising and assessing risks within existing processes to achieve service level agreements (SLAs). Team Culture: Leverage company methodologies, team feedback, and your own initiative to cultivate a positive team culture and boost morale. Performance Culture: Foster a performance-driven culture with an emphasis on self-ownership among team members. KPI Definition: Implement and monitor established KPIs and performance expectations set by senior management, ensuring alignment with overall business goals. Customer Support Leadership: Serve as a subject matter expert and first line of defence in troubleshooting operational issues, escalating as necessary and collaborating with relevant teams to ensure customers receive top-notch support and satisfaction. Customer Growth Initiatives: Shift the team's mindset to prioritise customer growth by encouraging a proactive approach to outbound initiatives that enhance engagement and satisfaction. Industry Awareness: Continuously gather insights from the pet care, customer experience, and startup sectors to understand best practices, sharing this knowledge with the team to enhance strategies and decision-making. Positive Change: Collaborate with management to identify and implement positive changes and efficiencies within the Customer Experience team. Customer Insights: Analyse trends in customer behaviour and identify opportunities to eliminate friction points. Team Leadership: You have a minimum of 1-2 years of experience managing a Customer Experience or Customer Care team, driving performance, and fostering growth. Training & Development: Proven ability to deliver effective onboarding and continuous training programs, ensuring team improvement and success. Performance & KPI Management: Experienced in setting and maintaining KPIs, consistently driving your team to meet or exceed productivity and quality standards. Analytical & Process-Oriented: You have strong analytical skills, using data to identify patterns, solve problems, and make informed decisions. You also seek out process improvements to enhance efficiency. Customer-Centric: You demonstrate strong emotional intelligence and a customer-first mindset, always striving for solutions that prioritise customer satisfaction. Prioritisation & Time Management: You understand the importance and urgency of tasks at hand, working collaboratively with fellow leads to achieve all your goals on time. Tech & AI Savvy: You embrace technological and AI advancements to improve team performance and operational effectiveness. Alignment with Core Principles: You align with KatKin’s core principles: Customer First, Think Big, Relentlessly High Standards, Never Give Up, and One Team. Career-Defining Opportunity: Play a pivotal role in scaling our brand quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and Perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to _: Can you describe your experience managing a Customer Experience or Customer Care team? What specific strategies did you implement to drive performance and foster growth? Can you provide an example of how you used data to identify a problem within your team or customer interactions? What actions did you take based on your findings? How do you prioritise tasks and manage time in a fast-paced environment? Can you share an example of a situation where you had to quickly adapt to changing priorities? Which DTC brand has delighted you the most, and what did they do? What specific actions or approaches made a lasting impact on you as a customer? (Optional) If you have a pet, how would your experience as a pet parent influence your approach to customer experience?

Description Join our award-winning company's Customer Care department with great opportunities for growth in your career. About ihateironing We are an exciting, fast-growing and innovative company with big ambitions winning multiple awards. We make busy people's lives easier picking up their dirty laundry and delivering it back cleaned and ironed the next day. Customer care is one of the most important aspects of our business and your role will be an integral part of our successful team. You must have a passion for customer service and will adopt the critical responsibility of ensuring the ihateironing experience is consistently excellent. As our team continues to grow, we're looking for talented Customer Care Associates and Senior Customer Care Associates to join us. We welcome applications from individuals at different stages of their customer service careers, from those looking to grow their skills to experienced professionals ready to take on a senior role. There will be a three week training period in London, for which you must be able to attend. Travel and accommodation will be provided. Requirements We pride ourselves on outstanding customer care and we are looking for someone with the following characteristics, skills and experience to join our ever expanding and successful team: • Two year's minimum previous customer care experience, • Excellent attention to detail, • Well organised and punctual, • A team player, • Honesty and professionalism in everything you do, • Putting in diligent effort, • Dealing with 50+ calls on a daily basis, • Troubleshooting issues that may arise, • Handling customer complaints and providing appropriate solutions, • Ability to think on your feet and use your own initiative, • Liaising with dry cleaners and drivers to enable them to provide continued great service to our customers Benefits • Competitive salary, • Fully remote role, • £20 monthly health and fitness subsidy, • Opportunity for profit-related bonus, • Company pension, • Paid accommodation for 3 weeks training in London, • Subsidised laundry and dry cleaning, • Opportunity for progression, • Great working environment, • Weekend availability required for support_ This role involves a mixture of shifts across the week, including mornings and evenings. You'll be required to work one weekend in every two as part of a fair and balanced rota.

Astra is building mission-critical infrastructure for moving money at scale. Our platform processes billions in annual transaction volume with 99.9%+ uptime, powering real-time transfers, bank debits, card disbursements, and complex financial compliance systems. We provide APIs and automation tools that enable businesses to move money programmatically while maintaining strict regulatory requirements. At Astra, a Technical Account Manager is the first line of technical troubleshooting for our customers. This person will respond to inbound inquiries, investigate and resolve integration issues, aid in technical client configurations, and provide clear guidance and support to customers and internal teams. They will work hands-on in technical environments to trace errors, diagnose problems, and escalate when necessary. The role requires strong problem-solving skills, comfort with technical systems, and the ability to translate complex issues into clear solutions for customers. This role requires working hours of 12:00 AM – 9:00 AM Eastern Time (ET), providing overnight coverage for Astra’s platform and customers. This schedule aligns naturally with UK and EU business hours, making candidates in those time zones a strong fit. North American and other candidates are also welcome if they are committed to this shift. Serve as a front-line technical contact by answering customer support inquiries, troubleshooting integration issues, and payment ops. Partner closely with the Integrations team to support onboarding of new customers, helping them configure and validate integrations. Contribute to Astra’s knowledge base by writing and improving technical documentation, FAQs, and guides to streamline customer self-service. Collaborate with the Integrations and Engineering teams on new product solutions, providing feedback from customer interactions and assisting with testing and validation. Investigate issues and other technical environments, identifying root causes and escalating complex problems when necessary. Act as a bridge between customers and the integration and engineering teams, translating technical details into clear, actionable communication. 1–3 years of experience in a technical support, integration, or solutions engineering role (startup or fintech experience a plus). Familiarity with cloud platforms (preferably Google Cloud Platform) and comfort navigating logs, APIs, and technical tools. Strong troubleshooting skills and the ability to investigate and resolve integration or data flow issues. Excellent written and verbal communication skills — able to translate complex technical concepts into clear, customer-friendly explanations. Experience with support systems like Zendesk (or similar ticketing platforms). A collaborative mindset with the ability to work cross-functionally with Engineering, Product, and Customer Success teams. A proactive, detail-oriented approach and willingness to document solutions and processes for future use. Proactive mindset - you seek out ways to improve systems and enable others Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field — or equivalent practical experience. Monitoring: Experience with observability and alerting systems Proficiency with cloud platforms, ideally Google Cloud Platform (GCP) Understanding of APIs, data integrations, and common troubleshooting workflows Experience with ticketing systems (Zendesk, Jira, or similar) Comfort working with logs, SQL queries, and basic debugging tools Strong documentation skills for both internal and customer-facing materials Cloud Infrastructure: GCP (App Engine, Firestore, Cloud Functions, IAM, Pub/Sub, BigQuery) Infrastructure as Code: Terraform, CloudFormation, or similar CI/CD: GitHub Actions, CircleCI, or similar platforms Programming: Python, Go, Bash for automation and tooling Customer Trust: Be on the front line, ensuring Astra’s integrations run seamlessly and customers feel supported. Product Reliability: Investigate and resolve technical issues that directly impact uptime and performance. Onboarding Success: Play a critical role in providing integration support to ensure new customer launches are smooth, fast, and reliable. Knowledge Sharing: Create documentation and insights that empower customers and reduce friction. Feedback Loop: Bridge customer needs and engineering innovation to shape Astra’s future solutions. Competitive compensation with equity in a growing fintech company (note that international employees may have different tax treatment) Remote-first culture with flexible working arrangements Small team, big impact - your work directly shapes our entire platform infrastructure Professional growth - lead infrastructure decisions for a scaling fintech platform Modern tech stack - work with cutting-edge cloud technologies Mission-driven - build infrastructure that powers financial innovation Astra is a remote-first company hiring only within the U.S. We value thoughtful collaboration, clarity, and initiative. We’re proud to be an equal opportunity employer and are committed to building a diverse and inclusive team. We're looking for technically savvy individuals who are excited by complex systems problems and have the educational background and experience to handle sophisticated challenges. If you're passionate about building mission-critical financial infrastructure and want to have a direct impact on our technical direction, we'd love to hear from you.

FireMon has learned an unknown and unauthorized third party is impersonating FireMon HR as part of a phishing attempt. Communications from FireMon will always originate from the domain. FireMon will never ask for any banking information as part of an interview process. If you are concerned whether a communication from FireMon is legitimate, please contact us at FireMon is a recognized innovator in global cybersecurity, leading the way with disruptive technologies and forward-thinking solutions. Here, proactive thinking is not just encouraged—it’s celebrated. Our fast-paced, cutting-edge environment fuels continuous innovation, shaping how we build products, support customers, and drive results every day. The Technical Account Manager (TAM) is a technical resource who advocates for designated customers and ensures customers' needs are known and managed across all offerings, including services, training, support, and product development. The TAM prioritizes customers' technical issues and communicates those priorities to support; communicates the status of services projects; conveys the needs and urgency of RFEs to product management and contributes to the product roadmap. You will provide customers with status updates of open tickets and development/services projects; the upcoming release schedule; issues trending; upgrade recommendations; and guidance through early access/beta programs. This role will also require periodic onsite visits. • Manage overall relationships with assigned end-users, including increasing adoption, and ensuring retention and satisfaction., • Provide project leadership for customers' major FireMon programs., • Collaborate cross-functionally with FireMon teams—including Support, R&D, Product Management, and Sales—to address customer needs and deliver high-impact outcomes., • Management, and Sales, on customers' technical issues and projects., • Maintain current functional and technical knowledge of the FireMon product line., • Provide hands-on support to customers for system health checks, user and device management, troubleshooting, upgrades, and monitoring activities., • Manage multiple customer engagements, balancing priorities and driving resolution across requests., • Share insights and constructive feedback with internal teams to help improve products and customer experiences., • Document best practices in developing and deploying FireMon solutions in the customers' environments., • Be a technical resource for "best practice" and other customer questions, identifying alternate technical solutions to customers' business problems., • Partner with account teams to manage expectations and provide a clear view of customer progress and health throughout their lifecycle., • Commit to continuous learning by maintaining relevant certifications and gaining new ones each year., • Bachelor’s Degree in Computer Science, Information Technology, or another related field., • 5+ years of experience in roles such as technical project management, technical account management, professional services, or similar customer-facing technical roles., • Three or more years of experience managing or architecting complex network infrastructures. This includes the architecture, design, implementation, troubleshooting, and ongoing support of router/switch-based and software-defined virtual networks., • Experience in client-server applications, Unix/Linux system administration, or software development. Experience includes debugging and troubleshooting, upgrading software, and applying security patches., • At least one active technical certification (e.g., CCNA or equivalent), with a willingness to pursue additional certifications annually as part of your professional growth., • Understanding of modern software development methodologies, including infrastructure design and architecture best practices., • Proven success in customer-facing roles—especially in implementation, or support settings—where communication and relationship-building were key., • Strong analytical and problem-solving skills, with the ability to balance technical detail and customer impact., • Excellent organizational skills, with the ability to prioritize and manage multiple customer needs at once., • Effective communicator with the ability to engage stakeholders across various roles—from hands-on technical teams to mid-level managers and senior IT leadership (CISO/CIO/CTO level) in enterprise environments.What it Takes to be Part of the FireMon Team FireMon provides persistent network security for hybrid environments through a powerful fusion of real-time asset visibility, continuous compliance, and automation. Since creating the first-ever network security policy management solution, FireMon has delivered command and control over complex network security infrastructures for more than 1,700 customers. Our customers have unique and complex security problems that are difficult to solve. This doesn’t intimidate us, it inspires us. It pushes us to be more creative and find solutions to ensure their success. If this sounds like a movement you'd be interested in joining, we invite you to apply today. FireMon provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination and harassment of any type without regard to race, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Censys’ mission is to be the one place to understand everything on the internet. Frustrated by the lack of trustworthy Internet intelligence, we set out to create the industry’s most comprehensive, accurate, and up-to-date map of the Internet. Today, Censys delivers real-time Internet intelligence and actionable threat insights to global governments, over 50% of the Fortune 500, and leading threat intelligence providers worldwide. Role Summary: In this role, you will report to the Manager, Customer Success and Support. You'll collaborate with a team of experts dedicated to delivering white-glove service to our most important customers. As a CSE, you’ll be a product expert, who loves solving problems and going the extra mile to ensure no stone is left unturned. You’ll serve as a coach and trusted advisory during the training, implementation, and adoption phases of the customer lifecycle and be a trusted partner for all support requests. Location: This is a fully remote position within the United Kingdom, with a preference for being located around the London metro area. What You’ll Do: • Partner closely with the entire Customer Success organization to provide a world class customer experience, • Provide assistance for high volume support requests ranging from simple to complex, • Provide customers with best practices to maximize usage of Censys products, • Work to reduce time to value for the customers by guiding operational workflows for the customers, • Help customers deploy, test, troubleshoot, and advise on integrations such as Cloud Connectors, Splunk, Jira, Service Now, • Serve as a customer advocate in influencing product roadmap and improvements, • As a member of the CSE team you will become an SME for parts of the platform and become the go to member for your area of expertise What You’ll Bring: • 2+ years of experience in a technical, customer facing role, • Basic knowledge of security tooling, cloud providers, and the information security industry, • Basic knowledge of common network protocols: HTTPS, SSH, SMTP, FTP, SMB, RDP, and basic understanding of SSL/TLS and certificates, • Comfortable using REST APIs and Python, • Excellent communication and presentation skills, • Excellent organizational and troubleshooting skills, • A resourceful, figure-it-out and we-can-do-this attitude, • Self-starter with ability to multi-task in a high-pressure, fast-paced, fast growth environment, • A burning desire to work with really great customers and build easy to use applications and integrations The annual base salary range for this role will be around £72,000 - £89,000, plus bonus eligibility and equity. In addition to our great compensation package, our benefits are effective on day one and include but are not limited to: 401k match, health, vision, dental, and more! Please see our _ for more details. This is a fully remote position with no expectation to come into an office, but must be located in or around London, in the United Kingdom. California Privacy Rights Notice Pursuant to the California Consumer Privacy Act (CCPA), we are providing you with notice that we collect personal information from job applicants for business purposes, including evaluating your candidacy for employment, conducting interviews, and, if applicable, completing the hiring process. The categories of information we may collect include identifiers (such as name and contact information), professional or employment-related information (such as work history, education, and references), and other information you provide in your application. We do not sell or share your personal information. For more information on how we use and protect your personal information, and your rights under the CCPA, please refer to our .

_ develops the workforce’s skills for the AI economy Enterprises and governments work with us to develop talent and close critical data, digital, and technology skills gaps. Our global programs, including Data Skills for All (DS4A) and data competitions, also empower underrepresented communities and accelerate careers. Our mission is to create equal access to the data-driven jobs of the future. We partner with top employers and government organizations to make that a reality, including Amazon, Coca-Cola, Johnson & Johnson, USAID, U.S. Department of State, and the U.S. Department of Defense. Our skills training programs are 100% free for learners and are delivered virtually by industry experts to minimize traditional barriers to career advancement. We take pride in fostering supportive, human-led, group learning environments that build technical proficiency and confidence in participants. Join us and let's shape the AI Economy together! Your impact The Operation Analyst (OA) collaborates with our Program Managers and assist in the management of Correlation One’s live, online training programs that serve hundreds of students at a time. The OA works with the Business Operations and Curriculum teams, contracted instructors and teaching assistants to complete ad hoc projects to uncover insights about our data and/or digital skills training programs. The ideal candidate is an excellent project manager and is able to execute simultaneous competing deadlines and tasks involving multiple stakeholders. The OA analyzes program data, provides support for live class ensuring learners, teaching assistants, instructors, and other stakeholders engage and benefit from the program. The Operations Analyst is responsible for assisting the Program Manager in running a successful admissions process, which includes application setup and launch, applicant pipeline monitoring and reporting, and marketing initiatives, Q&A sessions, and/or any necessary applicant support to ensure strong enrollment. A successful Operations Analyst is a quick learner with a strong work ethic who takes initiative and is able to navigate ambiguity productively and patiently. They have an interest in changing lives through education and a desire to work on larger and/or different programs as we continue to scale. Correlation One is a company where creativity, initiative, collaboration, and communication are valued. About the team: Our team values a healthy mix of high-level thinking and a get-it-done attitude. Everyone checks their ego at the door. We have a hard-working but fun culture where the best ideas win, whether they come from our CEO or our newest team member. A day in the life • Assist with the preparing and launch of Correlation One training programs, including application management, instructional staff hiring, cross-functional team collaboration, and client communication., • Collaborate with the Product and Operations team to run our business operations, with a focus on our data science and data analytics training programs, • Create a friendly, professional learning environment by troubleshooting learner needs and responding to all inquiries in a timely, professional manner, • Perform anecdotal & statistical analysis on our collected product data to uncover actionable insights across different distribution channels, geographies, and client segments, • Complete ad hoc projects related to our data science and data analytics training programs, • Collaborate with internal team to creativity assess and test new products, and build growth strategies, • Manage the live class operations on Saturdays. Most of the synchronous instruction for our training programs occurs on Saturdays in a “live online” format (e.g., synchronous but delivered fully online). The person in this role would get a day off each week (e.g., Friday or Monday) to offset any Saturday they work. Your expertise • 2+ years full-time professional experience, ideally in an operations or analytics role, • Minimum 4-year college degree or equivalent experience, • Experience managing cross-functional, high-impact projects with multiple stakeholders, • Exceptional written and verbal communication skills with large audiences and varying levels of English language proficiency, • Strong work ethic and the ability to work well under pressure and with minimal supervision, • Proactive approach, high attention to detail, and a quick learner, • Strong customer service ethic, with experience supporting relationships with individuals and clients, • Familiarity with Google Suite and MS Office Suite, especially Powerpoint and Excel, • Familiarity with Slack and Zoom strongly preferred Time Commitment: • While we provide a lot of flexibility as a remote-first organization, and given the general needs of the training operations team, the guide for working hours align to the East Coast (Monday - Friday, 9AM - 6PM ET), • Given the nature of adult learners, occasional work on Saturdays is required. Compensatory time off is provided for this work. Location: • Due to upcoming program geography, our strong preference for this role's location is in Jordan. How we support our people • Insurance or subsidies based on country, • Unlimited Time Off, with a minimum time off recommendation, • Company-paid holidays, • Official company-wide holiday for the last week of the calendar year, • Access to free data skills training through our programs, • A company culture that empowers individuals and embraces diversity through its core mission The compensation range for this position is specific to location and takes into account the wide range of factors that are considered in making compensation decisions. These factors include (but are not limited to) location, experience, education and skill sets. The range only reflects the base salary and does not reflect bonus, equity or benefits. Correlation One’s Commitment Correlation One is proud to be an Equal Opportunity Employer and is committed to providing equal opportunity for all employees and applicants. Correlation One provides a work environment free of discrimination and harassment. Employment decisions at Correlation One are based solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. We encourage applicants to bring their unique skills, experiences, and outlook to our work environment. Correlation One is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Correlation One strives to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact _. #LI-D #prNI

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. While our roots are in NYC, we’re intentionally investing in Belfast and Northern Ireland as a key hub, with an established leadership presence, a local team, and community for the long term. This role is fully remote, offering you flexibility to work from anywhere within NI. Your new role In this role, you’ll join as a Senior Software Engineer on the ‘In-Store’ team, which is part of the wider ‘Order’ engineering group. The ‘In-Store’ squad is focused on building and improving the integrations with new and existing POS (Point of Sale) partners and systems. They ensure that customers orders successfully flow through the Olo ecosystem with a spotlight on revenue by driving critical SLA’s, uptime and overall performance when it comes to integrations with external partners. This position is perfect for someone who has experience in the POS domain or who has been building systems that integrate with external partner platforms. You’ll have the support of a highly experienced engineering team consisting of 8 engineers in one squad. On a management level, the team is led by a dedicated Engineering Manager. • Exhibit mastery of the ‘In-Store’ team’s domain, taking a leading role in the design and architecture of complex systems and influencing technical direction and strategy., • Own the delivery of large-scale features and projects, coordinating efforts across multiple teams and ensuring alignment with overall business objectives., • Provide mentorship and technical leadership to both junior and senior engineers, helping to grow the technical expertise within the team and fostering a culture of continuous improvement., • Collaborate closely with Product, Design, and other stakeholders to shape requirements, making architectural and technical decisions that balance quality, performance, and delivery timelines., • Ensure the implementation of high-quality, resilient, and scalable distributed systems, incorporating resilience mechanisms and best practices., • Lead troubleshooting and incident management efforts, taking a proactive role in resolving critical production issues and improving system reliability., • Advocate for and implements improvements in development practices, such as enhancing CI/CD processes, optimising infrastructure as code, and increasing test automation coverage., • Coordinate and lead cross-team technical initiatives, ensuring consistency and integration between various services and platforms., • Stay ahead of emerging technologies and trends, assessing new tools and techniques to enhance the team's capabilities., • Demonstrate ownership of the team's delivery pipeline, ensuring that code quality, testing standards, and deployment practices are continuously optimised., • Bachelor’s Degree in Computer Science, Software Engineering or equivalent practical experience., • 5+ years of experience in software engineering., • Expert Programming Skills: Advanced proficiency in the .Net and C# ecosystem, with experience in designing and implementing large-scale, complex systems., • Architecture & Design Expertise: In-depth understanding of architectural principles and patterns, particularly for distributed systems (e.g., microservices, event-driven architecture using Kafka)., • Resilience & Performance Optimisation: Skilled in applying resilience mechanisms and performance tuning practices to ensure system stability and efficiency at scale., • Cloud Infrastructure & DevOps: Proficient in managing cloud infrastructure and services (e.g., AWS, Kubernetes/EKS) and implementing DevOps best practices using CI/CD tools like GitHub Actions, Octopus Deploy, and Terraform., • Leadership & Cross-Team Collaboration: Demonstrate strong leadership and collaboration skills, with the ability to influence and guide technical efforts across multiple teams and ensure alignment with business objectives.About Olo Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at _. _We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We are currently hiring an Field Engineer for an exciting client engagement.Role Field EngineerLocation: Glasgow, UK (5 Days onsite)Position: Contract (Outside IR35)24/7 Rotational shift.Field Engineers Skill Set:The candidate must be flexible in supporting first-line assurance activities on a 24x7x365 basis while adhering to agreed contractual SLA targets.Installation of Networks & equipment (Commtel/SDH/PDH/Radio/Xtran)Excellent knowledge of routing switching and data networkingIP networking (Wan, LAN, MPLS)Experience in maintaining monitoring and troubleshooting networks and systemsMust have technical/professional qualifications: Proven track record in the installation and support of DC Charger. PDH, SDH, Comtel, Microwave radio technology's DC & AC experienceKnowledge of Cisco & Alcatel products.LAN & WAN Internetworking skillsTPBN1_UKTJ

Are you experienced in creative production, advertising compliance and helping brands deliver effective campaigns for broadcast and digital platforms? STV’s exciting vision is to become Scotland’s leading platform for audiences and advertisers and a global content powerhouse. On-air, STV reaches more than 70% of Scottish adults every month through its TV channel - the largest commercial channel in Scotland - and streaming service, STV Player, which is also available across the rest of the UK. In 2025, STV expanded its audience even further by introducing an audio division, with STV Radio - a major new Scotland-focused commercial radio station – which launched in Jan’ 2026. From bases across the UK, STV’s content production arm, STV Studios, creates world-class entertainment for UK and international networks and streamers, including Apple TV+ drama Criminal Record, global phenomenon LEGO Masters and BBC police drama Blue Lights. STV Commercial is proud to be part of the business community in Scotland. We are committed to helping our clients grow through the reach of STV, STV Radio and STV Player. We are focused on driving the Scottish economy through the delivery of impactful advertising and marketing solutions that deliver effective campaigns, return on investment and enable brands to realise their growth ambitions. THE ROLE Reporting to the Director of Strategy & Creative, the Creative & Compliance Project Manager is a hands-on role within STV Commercial to support advertisers throughout the creative development, production, compliance and delivery of ads for STV’s new self-service advertising offering. This role combines creative production expertise with a strong understanding of advertising regulations and technical requirements, the Creative & Compliance Project Manager will help advertisers using the self-service creative platform to create effective, cost-efficient TV advertising that meets technical, creative, legal and compliance requirements. The successful candidate will provide creative support and production expertise where needed and be responsible for reviewing all ads to ensure compliance and technical compatibility for transmission. They will help users navigate the platform where needed, develop and refine advertising assets, troubleshoot issues and ensure campaigns are ready for approval and broadcast. The role will also include the end-to-end creation and production of advertising campaigns on behalf of clients where additional support is required. KEY RESPONSIBILITIES Creative Support & Consultancy • Provide creative feedback and hands-on support to advertisers, helping them improve the quality and effectiveness of their campaigns., • Advise on ad copy, messaging, and creative execution for ads created in the platform., • ·Support advertisers with best-practice guidance and asset-related troubleshooting throughout the creative process. Production & Delivery • Support advertisers through the creative production process, providing advice where needed., • Manage end-to-end production and delivery for campaigns requiring managed service., • Oversee approval and delivery of assets within the platform., • Conduct quality control checks on creative assets before submission, delivery and broadcast. Compliance & Regulatory • Review ads and creative assets to ensure they meet technical specifications, advertising regulations and broadcast compliance requirements., • Ensure advertising copy and creative executions meet relevant regulatory and industry standards, including complying with the BCAP code and any other codes as required., • Provide advice to advertisers or amend submitted copy as needed to ensure they meet regulatory and compliance requirements., • Manage clearance processes, including reviewing claims/substantiation and liaising with Clearcast, the external regulatory and clearance body for TV advertising., • Maintain up-to-date knowledge of advertising standards and broadcast compliance requirements., • Add disclaimers to submitted copy where required. Technical Quality Assurance • Review and troubleshoot assets against required formats and specifications., • Undertake basic editing, clocking and technical checks where required., • Ensure consistent quality standards across all creative output created on the platform. Customer Support • Create and maintain help guides, tutorials and support content for advertisers and platform users., • Guide and support advertisers and internal teams, helping users understand how to use the platform to create effective creative., • Liaise with technical support services on the integrated creative platform where required to ensure the smooth running of the service., • Contribute to the development of resources that improve user adoption, quality and campaign success. SKILLS AND EXPERIENCE • ·Proven depth of experience in creative production within advertising, broadcast or digital marketing is essential., • Strong understanding of advertising and broadcast regulations including BCAP and Ofcom codes, compliance requirements and creative approval processes is essential., • Copywriting skills with a sound understanding of visual effectiveness and advertising principles., • Excellent client-facing communication and stakeholder management skills., • Strong attention to detail, with experience of quality control and technical asset checks., • An understanding of technical specifications for broadcast and digital advertising assets., • Experience of providing guidance or customer support to internal and external stakeholders., • Highly organised, proactive and comfortable balancing creative, technical and regulatory priorities., • Desirable experience includes Clearcast submissions and approvals, broadcast traffic or delivery workflows, basic video editing and clocking. For further information about STV Commercial see www.stvcommercial.tv JOIN US If you have a demonstrable track record of delivery in a related role, we would love to hear from you. To apply please send a cover letter and full CV to hr@stv.tv. Please note due to the high volume of applications anticipated for this position, only those candidates shortlisted for interview will receive further contact. Closing date: Wednesday 15 July 2026 STV Group plc is an equal opportunities employer committed to valuing and promoting equality, diversity and inclusion. We encourage applications from candidates underrepresented in our industry, so we are keen to hear from ethnically diverse talent and people that identify as disabled, deaf and/or neurodivergent. As a Disability Confident employer, we are committed to offering an interview to disabled candidates who meet the minimum criteria for the role. Please let us know if you have any access requirements to support your application by emailing hr@stv.tv.

TechNest Talent are looking for an experienced Technical Project Engineer to join a growing team supporting the delivery of critical telecommunications infrastructure projects across Scotland.In this role, you'll be responsible for the successful delivery of technical projects and the ongoing maintenance of a major telecoms network. Working closely with Project Managers, Network Operations and Field Engineering teams, you'll play a key role in planning, installing, commissioning and supporting network infrastructure while ensuring projects are delivered safely, efficiently and to the highest technical standards.Key ResponsibilitiesSupport Project and Senior Project Managers in delivering telecoms and networking projects of varying size and complexity.Install, configure, commission and maintain routers, switches, firewalls and telecoms equipment.Carry out site surveys to support project planning and installation activities.Perform rack, charger and telecoms equipment installations to a high standard.Produce and maintain accurate technical documentation, ensuring customer networks are fully documented during project handover.Troubleshoot technical issues and support fault resolution where required.Attend customer meetings, providing technical expertise throughout the project lifecycle.Produce Health & Safety documentation including RAMS and POWRA, ensuring all work is completed in line with H&S requirements.Skills & ExperienceProven experience installing, maintaining and troubleshooting network and telecoms environments.Strong IP networking knowledge with CCNA-level understanding.Experience working with WAN, LAN and MPLS networks.Hands-on experience with Nokia SAR-H and Nokia NFM-P platforms.Strong understanding of routing, switching and networking principles.Experience working with XTran technology.Proficiency in Microsoft Visio for creating network diagrams and technical documentation.Excellent communication and documentation skills.A proactive approach with the ability to work independently and as part of a project team.TPBN1_UKTJ

SPEN Field Engineer Location: Glasgow, Edinburgh, Ayrshire, Paisley, Renfrewshire, Greenock, Dumfries, Scottish Borders Rate: £200£225 per day (Outside IR35) Contract: 6 Months (but extension and long term potential) Start: Immediate Clearance: BPSS (or ability to obtain)TechNest are partnering with one of Scotland's biggest providers of SPEN Engineers and currently looking for 6 experienced Telecom Field Engineers to support a major Scottish Power telecommunications programme across Scotland.This is a different opportunity to most, for you to join a high-profile project delivering and maintaining critical telecommunications infrastructure within the utilities sector.You'll be responsible for installing, commissioning, maintaining and supporting telecoms and IP networking equipment (WAN/LAN/MPLS) while working alongside experienced project engineers to deliver high-quality solutions.Key Responsibilities Installation and commissioning of telecoms and IP networking equipment.1st line fault finding, maintenance and support.Carry out routine maintenance and assurance activities.Complete site surveys, testing and risk assessments.Produce project documentation and handover packs.Support project delivery while ensuring Health & Safety and quality standards are met.Participate in out-of-hours support when required.Essential Skills & Experience Previous experience as a Telecoms AND Network Field Engineer.Installation and commissioning of telecoms infrastructure including DC/AC power.Strong IP networking knowledge (LAN, WAN & MPLS).Experience with Cisco and/or Alcatel networking equipment.Experience with PDH, SDH, Microwave Radio or Fibre Networks.Telecoms cabling, termination and testing experience.Excellent fault-finding and troubleshooting skills.Full UK Driving Licence.Desirable Scottish Power Authorisations.National Grid Authorisation.IOSH.EUSR.Emergency First Aid at Work.NRSWA.Experience working in HV Substations (11kV400kV).What's on Offer? £200-£225 per day (Outside IR35).Immediate start.6-month contract with extension potential.Work on critical national infrastructure projects.Join an experienced and supportive engineering team.Please note that expenses (travel, accommodation etc.) are not included in this opportunity. Apply today if you're an experienced Telecoms Field Engineer looking for your next contract opportunity. Interviews are taking place immediately.TPBN1_UKTJ

Our client is a fast-growing design and engineering consultancy working across the water sector. With offices in Glasgow and London, we pride ourselves on our quality-driven, collaborative culture. We're ambitious, agile, and committed to building a business that delivers long-term value to clients, employees, and partners.They are now looking for a proactive Assistant EICA Engineer to support the delivery of major water and wastewater Non-Infrastructure projects. You will play a central role in shaping project outcomes, and driving design quality across multidisciplinary teams.Our client takes pride in being a small-sized company that provides the ideal environment for professionals seeking rapid career progression. They commitment to growth means you can be at the forefront of exciting developments in the water industry and enjoy the rewards that come with it.They offer a robust professional development program designed to support your career advancement. They focus on their employees' wellbeing, offering flexible options like remote and condensed working schedules to promote a healthy work-life balance, depending on project and company needs.Role OverviewSeeking a motivated Assistant EICA Engineer to join our growing team, delivering projects predominantly within the water, utilities, and infrastructure sectors.In this role, you will contribute to the design, specification, and delivery of electrical, instrumentation, control, and automation systems across treatment plants, pumping stations, control systems, and related infrastructure. Working under the guidance of senior engineers, you will support the development of safe and reliable power distribution, protection, monitoring, and instrumentation solutions throughout the project lifecycle-from concept and design through to commissioning and handover.This role offers an excellent opportunity to develop your technical and project delivery skills while gaining exposure to a wide range of engineering challenges. Collaboration is key: you will work closely with civil, mechanical, process, and control & instrumentation teams, as well as with construction, operations, and external stakeholders, to help deliver high-quality engineering solutions.Key Responsibilities Assist in the development of electrical design deliverables, including power capacity assessments, single-line diagrams, distribution layouts, cable block diagrams, system architecture diagrams, telemetry requirements, and I/O lists. Support the preparation and development of Control Philosophies and P&IDs. Assist with MCC and control panel sizing and selection activities. Contribute to the specification and selection of electrical equipment, including switchgear, transformers, UPS systems, motors and drives, MV/LV panels, MCCs, control panels, and distribution boards. Undertake electrical load calculations and other engineering assessments under the guidance of senior engineers. Support the preparation and review of technical specifications, procurement documentation, and vendor submissions. Liaise with utility providers, contractors, suppliers, and other project stakeholders as required. Ensure designs and engineering activities comply with relevant standards, health & safety legislation, and regulatory requirements. Assist with cost estimates, risk assessments, and change management activities throughout project delivery. Work collaboratively with multidisciplinary teams, consultants, contractors, and clients to deliver successful project outcomes. Participate in site visits, surveys, commissioning activities, and technical inspections where required. Continuously develop technical knowledge and industry awareness through project experience and professional development activities.Required Qualifications and Experience Degree, HNC/HND, apprenticeship, or equivalent qualification in Electrical Engineering or a related discipline. Working towards, or interested in pursuing, professional registration (e.g. EngTech, IEng, or CEng through the IET or equivalent professional institution). Experience in electrical engineering, whether gained through industry employment, placements, internships, apprenticeships, or academic projects. Understanding of electrical engineering principles, including power distribution, electrical design, and/or control and instrumentation systems. Awareness of relevant industry standards, regulations, and health & safety requirements. Ability to prepare or contribute to technical drawings, schematics, calculations, and engineering documentation. Understanding of LV electrical systems, with knowledge of MV systems considered advantageous. Strong analytical and problem-solving skills, with a willingness to develop practical fault-finding and troubleshooting experience. Good communication and interpersonal skills, with the ability to work effectively within multidisciplinary teams. Ability to manage workload, prioritise tasks, and work towards project deadlines.* Full UK driving licence and access to a vehicle (essential due to site travel requirements).PLEASE NOTE - THIS ROLE WILL REQUIRE FREQUENT TRIPS TO THE MIDLANDS EVERY COUPLE OF WEEKS TO WORK FROM THE CLIENTS SITE.If you feel you have the skills and attribute, please apply by clicking on the link.Total Recruitment Group offers the services of an employment agency for permanent roles and an employment business for temporary roles.TPBN1_UKTJ

At Ashurst Perkins Coie, we're helping shape the future economy. With a global team of more than 3,500 legal professionals across 52 offices, we partner with leading organisations to solve complex challenges across a diverse range of industries, with a distinct strength in technology, energy & infrastructure, and financial services. Our people work on market-leading matters that drive innovation, growth, and transformation around the world.For Ashurst Perkins Coie, innovation is our tradition. What makes Ashurst Perkins Coie a great place to work? • Flexible work options - part-time, working from home and additional leave, • Health and wellbeing benefits, gym membership, and discounted corporate health plans, • Career advancement - client secondment opportunities, global opportunities, and award-winning Learning & Development programs The Opportunity: This role will guide and advise staff on all aspects of the firm's IT services. You will provide a professional IT support service to the whole firm with end-to-end management of software and hardware incidents and service requests. Tasks will be allocated on a defined roster with duties such as phone support, IT support via remote access, email support, floor walking and project support tasks as required. Understand the IT requirements of the local business and act accordingly, to ensure these requirements are met in a timely and structured way, following escalation processes to ensure a consistent and professional service. Hours of Work - The working hours are 37.5 hours per week, to be worked on a rotating shift pattern each day from Monday to Friday, between the hours of 7am and 8pm Daily tasks may include but are not restricted to • Day-to-day user support and liaison with IT Service Desk in other Ashurst Perkins Coie offices to resolve issues, • Management/support of pool and permanent laptops o Management/support of remote working, • Management of user administration, • Mobile device support, including BlackBerry, iPhone or Android devices, • AV and VC overflow support, • Managing spare PCs, upgrades and replacements, • Setting up new joiner IT equipment More information can be found in the job description attached to the role on our careers site Careers | Ashurst Perkins Coie About you: The successful candidate will have: • Previous experience in an IT support role, • Good analysis and troubleshooting skills of all IT incidents, • Excellent communication skills with strong customer service focus and good attention to detail, • Ability to perform well under pressure and use initiative, • Ability to identify business impacting incidents and escalate according to the escalation process, • Able to work effectively alone and within your team or project, • Work in accordance to ITIL processes and procedures, • Intermediate to advanced skills in Office 365

Field Support Engineer Glasgow, UK (Onsite) Contract (Outside IR 35) Core skills competencies, knowledge, and experience • Exceptional organisation skills, • Demonstrable engineering installation & Commissioning experience, • Assure/Maintenance activity experience, • Excellent written and oral communication skills, • Computer Skills (Teams/Microsoft Office), • Able to adapt to a fast-paced environment, • Ability to work to the applicable quality standards., • Scottish Power work authorizations required (training will be provided)., • Installation of Networks & equipment (Commtel/SDH/PDH/Radio/Xtran), • Excellent knowledge of routing switching and data networking, • IP networking (Wan, LAN, MPLS), • Experience in maintaining monitoring and troubleshooting networks and systems Must have technical / professional qualifications: • Proven track record in the installation and support of DC Charger, PDH, SDH, Comtel, Microwave radio technology’s DC & AC experienced., • Knowledge of Cisco & Alcatel products., • LAN & WAN Internetworking skills

Air Conditioning Engineer - Glasgow/Edinburgh - Salary up to £42,000 DOE + Door to door travelCBW are looking for experienced AC Engineer's to work with a nationwide provider of mechanical and electrical installation and maintenance services. You will play a vital role in maintaining and installing air conditioning systems across the Central Belt of Scotland.Key Responsibilities:Install, maintain, and repair AC systems in various commercial settings.Conduct routine inspections to ensure AC systems operate efficiently.Diagnose issues with AC systems and provide effective solutions.Collaborate with team members to complete projects on time and within budget.Provide excellent customer service by communicating effectively with clients regarding their AC needs.Using an electronic system to follow your schedule and fill in technician reports.Person Specification:Proven experience as an Air Conditioning Engineer.Currently holds FGas Cat 1Strong troubleshooting skills with attention to detail.Excellent communication skills for effective client interaction.Ability to work independently as well as part of a team.Experience with working on Mitsubishi and Daikin systems.Must have a valid UK driving licenseSalary & Benefits:Base salary of £42,000 + Door to door travel (taking salary above £50,000)Overtime available on top of the stated salaryAdditional payment of £100 per week as part of on call rotaVan and fuel card (personal use permitted)Up to 33 days annual leave (including bank holidays)Laptop and smartphoneAll tools supplied apart from hand toolsTraining and development coursesTPBN1_UKTJ

Location: Kirkintilloch, Glasgow (On-site, 5 days per week)Contract: 6 Months (Immediate Start with plans for extension)Rate: £250£270 per dayClearance: BPSS (or eligible)Driving Licence: Full UK driving licence and own transport requiredTechNest are looking for experienced Commissioning Engineers to join a high-profile Network Engineering project supporting SP Energy Networks (SPEN). This is an excellent opportunity to work on a large-scale enterprise network deployment, providing technical expertise across design, implementation, commissioning and project delivery.This is a fully site-based role in Kirkintilloch, Glasgow , so candidates must be able to travel to site daily.The Role As a Commissioning Engineer, you'll provide 3rd line technical support within the engineering team while taking ownership of customer network implementations and commissioning activities. You'll work closely with Project Engineers to review designs, develop configuration scripts and ensure successful deployment of complex network solutions.You'll be responsible for delivering technical excellence throughout the project lifecycle, from planning and implementation through to commissioning and post-deployment support.Key Responsibilities Provide 3rd line engineering support for customer network implementations.Review implementation plans received from Project Engineers.Assess network topology and circuitry to support project planning.Create and validate configuration scripts across a range of networking platforms.Support the design, build and deployment of enterprise network solutions.Monitor customer networks during planned changes and perform risk assessments before and after implementation.Update network and circuit information within engineering databases.Complete commissioning documentation and administrative activities.Work with technologies including Xtran, SDH and PDH.Support networks using fibre, copper, leased lines, radio and 4G connectivity.About You You'll be an experienced Network or Commissioning Engineer with strong Cisco networking knowledge and a background delivering LAN and WAN solutions within enterprise or service provider environments.You'll also have:Strong Cisco IOS knowledge.Experience with routing and switching.Hands-on experience with Cisco 2800, 2900, 3800, 3900 and ASR900 Series routers.Experience with Cisco 2520 and 4010 switches.Good understanding of LAN/WAN technologies.Knowledge of SDH and PDH concepts.Experience working with fibre, copper, leased lines, radio and 4G technologies.Excellent troubleshooting and analytical skills.Strong communication skills with the ability to work directly with customers and technical stakeholders.Excellent organisational skills and attention to detail.Experience producing technical documentation and maintaining accurate records.Good Microsoft Office and Excel skills.Essential Requirements Relevant experience within Network Engineering or Telecommunications.CCNA or CCDA certification.Full UK driving licence.Ability to work on-site in Kirkintilloch, Glasgow, five days per week.Eligible to obtain BPSS clearance.Desirable CCNP or CCDP certification.Previous experience delivering enterprise network commissioning or implementation projects.What to expect £250£270 per day (outside/inside IR35 to be confirmed).Immediate start.Six-month contract with strong potential for extension.Opportunity to work on a major UK utilities network programme.Collaborative engineering environment with exposure to large-scale enterprise networking technologies.If you're a skilled Commissioning Engineer with strong Cisco networking experience and are available to start immediately, we'd love to hear from you.TPBN1_UKTJ

Company DescriptionRPJ Energy Solutions is a dedicated provider of energy efficiency and environmental solutions, focusing on delivering innovative and sustainable systems. Working to ensure high standards, RPJ Energy Solutions specialises in heating, ventilation and air conditioning catering predominantly to commercial systems. With a strong presence in the Greater Glasgow Area, the company prides itself on delivering customized, effective, and environmentally conscious solutions to its clients.Role DescriptionThis is a full-time on-site role involving travel throughout Scotland/NE for a Ventilation Engineer. This role involves the installation, maintenance, and troubleshooting of ventilation systems for commercial properties which also include refurbishment and/or replacement of air handling units and fans. Reporting to the Supervisor/Project Manager, youll be responsible for safe, compliant, and programme-driven delivery in line with CDM 2015, the Building Regulations, and our quality management systems. This is an excellent opportunity to join a forward-thinking specialist contractor with a strong order book and opportunity to progress.QualificationsComprehensive knowledge supported by qualifications relating to ventilation systems, installation techniques, and maintenance procedures.Valid CSCS card.Demonstrable experience on UK construction projects delivering ventilation and air conditioning works.Strong technical knowledge of HVAC systems, ductwork, refrigerant pipework, AHUs and FCU's.Comprehensive understanding of UK construction health & safety legislation, CDM 2015 duties, and permit-to-work systems.Confident reading M&E drawings, schematics, equipment schedules, and BIM/Revit-issued models.Strong written and verbal communication and organisational skills, with IT literacy.Excellent communication and customer service skills to interact effectively with clients and team members.Capability to work independently as well as collaboratively within a team.Relevant certifications or training in HVAC or ventilation systems are required.A valid drivers license is required for travel to client locations.TPBN1_UKTJ

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at and follow us on and _. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain or Germany. We are looking for a Staff Software Engineer - SRE to help us support our highest value Grafana Cloud customers by increasing the reliability of our Cloud databases that are based on Mimir, Loki, Tempo, and Pyroscope. We provide these databases as a SaaS product from AWS, GCP, and Azure across all regions. The SRE team is embedded within the Mimir, Loki, and Tempo squads and focuses on ensuring that Grafana Cloud’s database products deliver exceptional reliability for our highest-SLA customers. In this role, you will: • Partner closely with product engineering squads (embedded model), • Own production reliability for high-SLA and complex customer environments, • Design and implement automation to scale our reliability practices, • Ensuring our customers meet our SLO targets, • Define and evolve per-tenant SLOs and reliability models, • Proactively reduce SLO burn to prevent repeat incidents, • Serving as a primary escalation point and on-call for relevant incidents, • Lead customer-impacting incident response and post-incident reviews, • Contribute to design docs and code reviews, • Influence feature design to ensure production scalability and operability, • Build automation to eliminate toil where needed, • Improve alert quality and reduce noisy escalations We seek a staff software engineer operating at the intersection of customer needs, production systems, and product engineering. • 8+ years engineering experience, 4+ in SRE/CRE/production engineering. Strong preference for those with formal customer reliability engineering experience., • Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.)., • Strong experience with technical leadership, leading a team through projects, mentoring other engineers on the team and serving as a force-multiplier, • Experience operating multi-tenant systems in production, • Strong experience designing and implementing SLOs, • Experience with one or more programming languages (e.g. Go, Python, Java, etc), • Experience with Linux operating systems internals, and some knowledge of networking, cloud storage, and scaling., • Excellent problem-solving and troubleshooting skills., • Experience with calmly and actively participating in blame-free Incident Response, following up on actions, and writing high quality PIRs (Post Incident Reviews, a.k.a. post-mortem documents), • Ability to reason about performance, scaling, and failure modes, • Comfortable working within an engineering team where individuals are encouraged to have a strong sense of autonomy and self-direction., • Ability to partner deeply with product engineering teams, • We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!), • Regular 1:1s to with your manager and colleagues, • Reviewing and creating SLOs, proactively investigating ways in which we can further reduce budget burn for those SLOs, which can be self-directed or as the result of learnings from incidents, and may include improvements to monitoring, automation, increasing self-healing, auto-scaling, etc., • Improve observability of customers within their environments, • Designing and implementing solutions to ensure reliability and scalability of our environments can meet rapidly increasing demands, • Develop fault-tolerant design patterns ensuring that we are considering reliability at all stages of the service lifecycle., • Collaborating with our Engineering Leaders to help define and influence product strategy, roadmaps and technical designs, • Participate in PR review and collaborating with other engineers on their Design Docs, • Teach others about Site Reliability Engineering and communicate best practices to be applied early in development of new features and functionality, • Participate in Incident Response when applicable, including investigation through to resolution, PIR, and communication with customers via Bridge calls where necessary In the UK, the Base compensation range for this role is £103,958 - £124,750. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed _.#LI-Remote #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

We are seeking a Salesforce Developer with expertise in building robust and scalable solutions to join Trustpilot’s Trust and Safety department within the Reporting and Optimisation team. This role will be pivotal in extending and integrating our Salesforce platform as we complete our migration from Zendesk, ensuring it empowers our Trust and Safety department. The ideal candidate will have a strong background in Salesforce development, a proactive approach to operational excellence, and a keen eye for system architecture, code quality, and process automation. This role will be a key link between the Reporting and Optimisation team and the business-wide Salesforce team, which is responsible for the entire company’s Salesforce ecosystem. What you’ll be doing: Salesforce Development & Architecture (Long-Term Focus): • Design, develop, and implement custom Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC), and other programmatic capabilities to meet the evolving operational needs of the Trust and Safety team., • Develop and maintain complex Salesforce Flows and automation, ensuring adherence to best practices and optimal performance., • Integrate Salesforce with internal and external systems using APIs and various integration patterns., • Collaborate closely with the organization-wide Salesforce team, participating in code reviews and ensuring solutions align with the broader Salesforce ecosystem strategy., • Design and implement Salesforce best practices, focusing on scalable architecture, data integrity, security, and performance optimization., • Support incident management and Content Integrity data processes directly within Salesforce through custom development and troubleshooting., • Collaborate with stakeholders to gather complex requirements, translate them into technical specifications, and deliver high-quality, scalable Salesforce solutions., • Develop and maintain comprehensive technical documentation for Salesforce customizations, integrations, and deployment processes. Salesforce Migration & Transition (Immediate Term Focus): • Collaborate closely with the Salesforce project team to ensure a seamless and effective transition of remaining functionalities from Zendesk to Salesforce, focusing on data/process migration and custom solution development., • Participate in all phases of the migration, including technical design, development, testing, and deployment. Operational Support & Collaboration: • Oversee and optimize the use of tools and systems within the Content Integrity team and the wider Trust and Safety department, with a focus on custom development solutions., • Collaborate with Workforce, Planning, and Analytics functions to provide actionable insights into processes and performance, often requiring custom data extraction and reporting solutions., • Manage onboarding and offboarding of users across Salesforce and other relevant tools, resolving complex access issues as needed through custom configurations or scripts. Who you are: • Minimum of Advanced Administrator or Platform Developer I certifications - Platform Developer II is highly valued., • 3+ years of hands-on experience as a Salesforce Developer, specifically with Salesforce Service Cloud, demonstrating a proven track record of designing, developing, and deploying complex programmatic solutions., • Extensive experience with Salesforce Lightning Experience development (Aura Components and Lightning Web Components)., • Familiarity with Salesforce migration processes, ideally from Zendesk or a similar CRM, including data migration strategies and API integrations, is highly advantageous., • Experience with other Salesforce certifications (e.g., Application Architect, System Architect, Integration Architecture Designer) is a strong plus. Technical Skills • Demonstrated expert proficiency in Salesforce programmatic functionalities, including Apex, Visualforce, Lightning Web Components (LWC), SOQL/SOSL, and platform events., • Strong understanding and experience with Salesforce APIs (REST, SOAP, Bulk) and integration patterns., • Deep understanding of Salesforce security models (profiles, permission sets, sharing rules, roles) and their programmatic implications., • Proficiency in using developer tools like VS Code, Salesforce CLI, Git for version control, and CI/CD pipelines. Process Orientation • Demonstrated ability to design and implement robust, scalable, and maintainable Salesforce solutions that drive operational efficiency., • Strong analytical and problem-solving skills, with a proactive approach to identifying, troubleshooting, and resolving complex technical issues effectively. Collaboration • Strong interpersonal and communication skills, with the ability to collaborate effectively with technical and non-technical stakeholders, conduct technical discussions, and mentor team members. Adaptability • A proactive and flexible mindset, ready to embrace new challenges and technologies in the Salesforce ecosystem., • Ability to adapt to changing project requirements and priorities in a dynamic development environment. We are: We are a small Optimisation team within a much larger Content Integrity and Trust and Safety department. Our team is predominantly based in London, with some colleagues in Lithuania and Copenhagen. We are looking for a fun, outgoing person with an equal drive to perform. No problem is too big or too small in our team. We like to roll up our sleeves collectively and work together on projects. What’s in it for you: • A range of flexible working options to dedicate time to what matters to you, • Competitive compensation package + bonus, • 25 days holiday per year, increasing to 28 days after 2 years of employment, • Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community, • Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist, • Pension and life insurance, • Health cash plan, online GP, 24/7, Employee Assistance Plan, • Full access to Headspace, a popular mindfulness app to promote positive mental health, • Paid parental leave, • Season ticket loan and a cycle-to-work scheme, • Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for, • Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials., • Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more., • Independent financial advice and free standard professional mortgage broker advice, • Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you!

Our mission is to help dental and veterinary clinics make recurring payments as simple as paying by card. We want to make memberships (Plans) and patient finance seamless by ‘combining’ workflows with cards and tapping existing patient data. There are two exciting trends affecting the primary care sector right now. • We believe all businesses are becoming internet businesses. Many clinics now actively ‘push’ online bookings and explore the benefits to handle phone calls with AI agents 24/7., • We believe all revenue is moving towards monthly payments. People pay for more and more ‘stuff’ with a subscription, from cars to music. Dentists and vets are well positioned to benefit due to the strong, recurring relationships with patients. Today, we support over 5,000 dental practices across the UK. 100 more join our platform every month. Tabeo is the dominant market leader for patient finance and seeks to be the same for plans in 3 years. This exciting new, agentic AI solution will complement our existing payment products. Tabeo is profitable. We seek to grow revenue by 50-60% per year and top £30 million per year in 2028. We believe in a remote first approach to work and equip teams with perks and tools so they can thrive. However, we all come together 2x per year for our amazing ‘Team Weeks’. We previously met in Dubai, Lisbon, London and Athens. Next is a surprise! About the role: As we are expanding rapidly and internationally, our ambition is to continue offering real-time support to all our customers. To help us in this ambitious mission, we are looking at reinforcing the Team by bringing on-board a caring, passionate and ambitious Customer Support Associate to join our Finance & Cards pod. This role ensures timely ticket resolution, excellent customer communication, and accurate processing of refunds and finance queries. It also requires strong technical troubleshooting, ownership of core processes, and effective escalation of complex issues or recurring product bugs. Responsibilities: Ticket Handling & SLAs • Handle simple loan-related queries (e.g., loan status, repayment schedules, payment dates)., • Triage refund requests accurately and escalate unclear or atypical cases., • Meet SLA expectations consistently for low-complexity finance tickets. Customer Satisfaction & Communication • Reassure patients about refund timelines, progress, and next steps., • Communicate with empathy in decline scenarios or when delivering difficult updates., • Escalate sensitive or regulatory complaints immediately., • Write clear and concise responses for straightforward finance queries. Product Knowledge & Tools • Understand the difference between Prime and Near-Prime financing flows., • Demonstrate basic knowledge of key finance terms (APR, repayment schedules, soft vs. hard searches)., • Navigate internal tools confidently and follow documented processes with minimal support. Process Ownership & Escalation • Track refund requests end-to-end and keep ticket notes clear and up to date., • Recognise when cases require FCA or compliance review and escalate promptly., • Document all refund actions accurately to support reconciliation., • Flag discrepancies when processes deviate from the documented flow., • 2+ years of prior experience in a customer support role, ideally at a fintech, • Experience with HubSpot or similar CRM/ticketing systems to manage cases efficiently and maintain accurate records., • Comfortable handling both outbound and inbound customer calls and queries, • Excellent communication and writing skills, • Ability to engage with customers in any situation, • Highly organised, meticulous and able to work on multiple projects simultaneously Competitive salary £2,000 per annual CPD package to be used at your discretion Full kit for home office Health insurance and life assurance (including dental and optical) for UK staff Company trips 24 days holiday annually, plus a day off on your birthday Extended parental leave Contributing pension scheme for UK staff We seek a fully remote candidate from the UK or anywhere GMT +/- 1.

As Operations Manager, you’ll help build and operate a reliable, user-friendly EV charging network that supports the transition to a fossil-free future. Conduct on-site visits for troubleshooting, quality control, and performance checks. Focus on quality, safety, and reliable system performance.

Technical Account Manager - VoIP, SIP, CCaaS, Contact Centre • Work at the forefront of Customer Experience (CX) Solutions., • Leverage AI and modern technology., • Germany. Fluent German Speaker. Remote, • German Language Grade: C1 and above Our client is a market leader in Contact Centre and AI technology. They are partnered with global corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in Germany. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

As a Perl Developer you'll be responsible for writing and maintaining Perl code, troubleshooting issues in production systems, and developing new functionality.You'll also support system integrations and work closely with internal stakeholders to ensure technical delivery aligns with business needs

Job Title: Field Service Engineer Industry: Machinery Manufacturing (CNC Machinery) Salary: Up to £45,000 base salary, Overtime and company bonus also available Package: Overtime, Company bonus, Car, Expenses, Progression within a market leader Location: Within 1hr of Telford – nationwide travel Company Overview: This business is a global leader in the manufacturing, commission, service, and maintenance of CNC Machines, although mainly specialising in 5 axis. They serve industries such as Aerospace, Automotive, Woodworking, Sheet Metal, and Composites. This is an excellent opportunity for an experienced CNC Service Engineer to work and progress for a true market leader. Role & Responsibilities: • Provide field-based service support for CNC machining centres, primarily working independently with occasional team collaboration., • Adapt to a varied and dynamic workload in a permanent, stable role, • Routine maintenance and servicing of CNC machines, predominantly 5-Axis, • Mechanical and electrical repairs, • Root cause analysis, fault finding, and troubleshooting About You/Required Experience • Proven field service experience in 5-axis CNC milling and routing machines, • An understanding of 5-axis programming for milling, routing, drilling, and trimming applications, • Knowledge of Step 7 PLC Setting, • Some experience of CAD/CAM programming would be a plus, • Please note, this is not a Programmer or Operator role, this is for a Field Service Engineer to install, maintain, and service the machines

Customer Support Representative Certain Advantage is hiring for a Customer Support Representative based in Reading. This role is on an initial 1-year contract basis and is hybrid The company: We’re working with a business that’s a global leader in communications, technology, and telematics solutions, providing connectivity, network infrastructure, and innovative digital services to businesses and consumers. In this role, you'll assist customers daily by troubleshooting hardware, installation, and mobile/web platform issues. You'll also keep them informed of progress via phone and email to ensure timely resolution and satisfaction. The role: • Become a technical expert of our SaaS platform and develop a deep understanding of the fleet management space, • Serve as Technical Customer Support professional dealing with technical matters related to SaaS (Software as a Service) fleet management products and solutions, • Handle incoming customer requests, both from external and internal calls & emails by raising and managing cases with end-to-end accountability; this includes but is not limited to investigating & troubleshooting, analysing, finding resolution, validating, escalating and communicating with related stakeholders, • Actively work with other departments of the organisation as well as deal with customers and vendors on a daily basis, • Recognise the patterns for recurring issues and take necessary actions to achieve fastest possible resolution and assure the highest customer satisfaction level The individual: • Experience in a customer-facing role, • Experience with SaaS (Software as a Service) solutions is a plus, • Experience with CRM & ERP systems - Salesforce and SAP would be preferred, • Strong communication and listening skills, • Well-developed time management and prioritisation skills, • Structured “can-do” approach to open matters and tasks in a demanding environment, • Methodical and conscientious documentation skills, • Willingness to develop while identifying opportunities over self-reflection. Does this sound like your next career move? Apply today. Working with Certain Advantage We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it. We work with businesses across the UK to find the best people in Finance, Marketing, IT and Engineering. If this job isn’t for you, head to certainadvantage.co.uk and register for job alerts and career guidance tips.

Avanti Recruitment is currently working with an ever-growing software company with a flourishing customer base. Specializing in creating bespoke software solutions for individual companies, they pride themselves on writing strong, clean, and scalable code. They're seeking a skilled Oracle Programmer with strong experience in the Oracle Commerce application and an Oracle qualification to join their growing development team. Location: Office-based (Spalding, Lincolnshire) or Remote/Hybrid (UK-based) Salary: £50,000-£60,000 per annum (depending on experience) Job Type: Full-time, Permanent Working Hours: 37.5 hours per week, Monday to Friday About the Company This innovative company has been expanding since its creation over 13 years ago. Soon to be a Microsoft gold partner, they offer fantastic training opportunities and exposure to the latest software. You'll be working closely with clients in small specialist teams, operating from modern offices with the latest hardware. The company culture encourages having a true say in upcoming projects, providing a great environment for professional growth and development. The Role Working as part of the in-house development team, you will be responsible for designing, developing, and maintaining robust Oracle-based solutions, with a particular emphasis on Oracle Commerce. This is an exciting opportunity for a talented developer to contribute to mission-critical projects within a supportive and innovative environment. What You'll Be Doing • Developing, enhancing, and maintaining applications built using Oracle technologies, with a strong focus on Oracle Commerce, • Collaborating with cross-functional teams to define technical requirements and deliver scalable solutions, • Writing clean, efficient, and well-documented PL/SQL code, • Participating in system design, code reviews, and testing activities, • Troubleshooting and resolving performance issues, bugs, and integration challenges, • Ensuring all development aligns with best practices and security standards, • Supporting and mentoring junior developers where appropriate What We're Looking For • Proven experience as an Oracle Programmer or Developer, • Proficiency in Oracle Commerce (ATG) development and integration, • Strong PL/SQL skills and understanding of relational database design, • Experience with Oracle WebLogic, Oracle DB, and Java-based components, • Oracle Certification (e.g., Oracle Certified Professional) is required, • Strong analytical and problem-solving skills, • Excellent written and verbal communication Desirable Skills • Experience with RESTful web services and APIs, • Understanding of cloud platforms (e.g., Oracle Cloud Infrastructure, AWS), • Exposure to agile development methodologies What's In It for You? • Competitive salary (£50,000-£60,000 based on experience), • Flexible working options (remote or office-based in Spalding, Lincolnshire), • Opportunity to work on mission-critical projects, • Career development in a specialized technical field, • Working in a company known for professional growth and development, • Exposure to the latest software and technologies, • Being part of small, specialist teams with direct client interaction, • Work with a wide range of clients across multiple sectors This is an ideal opportunity for an experienced Oracle developer looking to apply their specialized skills on high-impact projects in a growing company. If you have the required Oracle certification and experience with Oracle Commerce, we would love to hear from you.

Rocket Science Group is a co-development game studio specialising in multiplayer, platform services, publishing technology, and live operations for PC, console, and mobile titles. We have teams in Europe and North America and work in partnership with the game industry’s top creators. About the Role: We’re looking for a Developer Support Technician to join our team as we build out a new team to support a new product offering. This is a critical role responsible for the day-to-day operations in our Mission Control Centre (MCC), the nerve centre for our Live Operations function. You will join a new team executing our 24/7/365 Monitoring and Incident Management processes and keeping our customer’s games operating flawlessly. We have recently taken responsibility for Unity’s Multiplay game server hosting solution. Initially, you’ll be focused on supporting the migration of existing customers and ensuring their technical solution is performing flawlessly. This is a Remote role based in South Wales. Please note we have an office in Cardiff City Centre so you will need to be flexible to come in from time to time. The role will consist of 4 x 10 hour night shifts with 3 days off per week including some weekend working, Salary: £30,000 - £35,000 + (£3,750 shift allowance) dependant on experience and skills. What You’ll Do: Operations: Daily operations of the MCC, including monitoring live services, managing incident response, and ensuring optimal performance across all platforms. Technical Support: Be responsible for customer requests and tickets within committed SLA response times, whilst delivering outstanding customer experience with clear and effective interpersonal communication. Develop Processes: Create, refine, and follow policies and procedures for incident management, escalation, and communication to minimise downtime and impact on the player experience. Diagnose and troubleshoot issues: Utilise monitoring tools to identify root causes efficiently, perform basic debugging to restore backend services quickly during incidents. Player Operations: Operating our customer’s games on their behalf. This could include chat moderation, restoring in-game items, appeals against player suspensions, player support and more. What We Value: Customer First Approach: You will have experience in a customer facing role and put customer experience first in all interactions. Problem-Solving: The ability to think clearly and make decisive actions in high-stress situations, with a strong analytical mindset. Proactive Mindset: A commitment to proactive monitoring and resolution of issues before they become more serious. Technical Proficiency: Demonstrated capability in essential technical tasks, including (but not limited to) connecting to and diagnosing server faults, performing basic network debugging, and familiarity with scripting for automation and troubleshooting. You May Also Have: Experience in video game live operations, with backend systems and game server management. Experience working in a NOC or technical support environment, with an understanding of incident response protocols and service level agreements (SLAs) Familiarity with data and analytics platforms used for reporting on operational performance. Familiarity with help desk/ticketing software (e.g., Zendesk, Pylon, Jira). Experience writing technical documentation and runbooks. What We Can Offer: Remote Working: This role can be based fully from home and we will provide all equipment you need. Competitive Salary and Benefits Package: Your health and wellbeing is important to us, so we offer a variety of benefits including: Private Pension via Salary Sacrifice Optional Private Medical, Dental, and Vision Coverage Enhanced Annual Leave Annual Research Credit: We always encourage personal growth, so we provide all of our team members with an annual credit to further enhance your skills! Professional Development: We offer biannual reviews, as well as opportunities to collaborate across disciplines, internal tech talks, and the chance to learn from specialists with backgrounds from across the games and software development industries. Family Friendly: We understand the importance of family, which is why we offer 6 weeks full of Maternity, Paternity, and Adoption Leave to support you during this exciting time! A Friendly Note from the Recruitment Team: Let us do the work for you: Even if your profile isn't an exact match for all of the qualifications listed above, we still want you to apply. Our team members come from a variety of different industries, not all of which are immediately relevant to game or software development, and we welcome all candidates of similarly varied backgrounds, communities, and identities. Rocket Science is an equal opportunity employer and is committed to providing a worry-free workplace void of discrimination or harassment. Rocket Scientists are expected to foster and champion an environment in which everyone has the opportunity to feel included and is afforded the respect and dignity they deserve. Rocket Science does not accept unsolicited résumés from recruiters, employment agencies, or staffing firms. #li-remote

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to_and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to _, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Senior Software Engineer. About the job This position is needed to deliver the best-in-class Twilio SDK experience for our customers. Twilio’s SDK engineering team builds robust, powerful SDKs and a GraphQL layer to enable developers build their own Contact Center UIs and real-time AI Contact Center products. Many other teams rely on integrating and exposing their services via the Unified SDK layer to deliver their advanced features to our customers. The position is especially critical in supporting Twilio’s expansion and will be central to creating a core product that provides leverage to all of Twilio’s Flex Contact Center and engineering teams! Responsibilities In this role, you’ll: • Design, build, and maintain large-scale backend services with a focus on reliability, availability, scalability, and performance., • Lead technical design efforts and ensure architecture decisions are well-documented and future-proof., • Collaborate closely with senior engineers, product managers, and cross-functional stakeholders., • Champion high-quality engineering practices, including automated testing, maintainable code, and thorough documentation., • Own and continuously improve Twilio’s developer experience for SDK customers., • Support customers by troubleshooting issues and promoting backend and SDK best practices., • Contribute to operational excellence by maintaining a high reliability bar and participating in incident response and system improvements. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • Bachelor’s/Master’s in Computer Science, Engineering, or related field., • 5+ years of experience building and operating cloud-scale backend systems., • Strong programming skills in backend languages such as Java or Scala., • Experience authoring technical specifications and delivering end-to-end system designs., • Strong fundamentals in concurrency and distributed systems., • Experience working with AWS or other cloud platforms at scale., • Proven ability to maintain a high operational excellence bar and mentor junior engineers on reliability and maintainability., • Strong communication skills and the ability to thrive in collaborative, fast-moving teams. Desired: • Excellent problem-solving and critical thinking skills., • Any prior experience building SDKs and GraphQL BFF layer is an added advantage., • Ability to establish backend engineering guidelines and represent the team within the broader Twilio engineering organization., • Passion for delivering high-quality products and continuously learning new technologies., • Strong sense of ownership and accountability., • Comfortable navigating ambiguity and driving clarity in evolving environments. Location This role will be remote and based in the UK Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call . Additionally, we empower employees to build by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, _ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Full-time Description LoadSpring is expanding beyond hosting into the world of predictive transformation. At LoadSpring, we bridge innovation and transformation with our LoadSpring Cloud Platform and the integrated data capabilities we provide through LoadSpring INSIGHTS. Our technology solutions provide a secure hosting platform to run the project and capital-intensive industries' most crucial project applications, delivering a reporting and analytical database of clean, accurate, relevant, and structured data. LoadSpring’s innovative, tenacious, and driven professionals benefit from a unique working environment where our teams blend varying perspectives, experiences, and technologies to solve complex problems. In our value-filled environment, you’ll feel supported with workplace flexibility, commitment to health and wellness, and varied professional growth opportunities. We are excited to invite you to apply for our Technical Support Specialist position and see how you can help top companies around the globe unlock the power of their data and position them to make the best strategic business decisions! This is a fully remote position within the United Kingdom. About the Technical Support Specialist position: The Technical Support Specialist is responsible for troubleshooting and resolving issues across business applications, networking, and hardware by digging deep to find solutions, collaborating with third-party vendors, and ensuring every customer interaction ends with confidence and satisfaction. Beyond troubleshooting, the Technical Support Specialist ensures every detail is captured, every task is prioritized, and every customer stays up and running. What you'll do as a Technical Support Specialist: Customer Support • Fields support calls, chat, email, and/or other communication from users with inquiries regarding hosted software, connectivity, printing, and similar concerns., • Works with customers to reproduce, investigate, and resolve challenges with computer software, servers, apps, networking and hardware, while ensuring cases are in line with the current SLG’s., • Guides customers through diagnostic and troubleshooting processes, which may include the use of diagnostic tools and software and/or following verbal instructions., • Identifies and troubleshoots application alerts presented from the company monitoring software., • Identifies and escalates complex or unresolved tickets to higher-tier support or the product team, ensuring prompt and precise resolution., • Collaborates with internal staff and 3rd party vendors to research and drive to resolution customer challenges., • Identifies recurring case generation issues and works with internal and external teams to identify and implement permanent fixes., • Helps to create and maintain a culture of continuous improvement within the support and broader organization., • Performs application QA's in support of new customer setups, upgrades or patching., • Ensures that customer challenges are responded to, and information is shared with customers in line with our documented security policies., • Verifies all change management processes are followed and documented as per the current guidelines. Documentation • Creates Knowledge base articles to record and document fixes to common customer challenges., • Maintains documentation of all steps taking and customer interactions in the relevant support cases., • Demonstrates excellent verbal and written communication skills with customers and internal team. Professional Development • Effectively completes training within the timeframe required by the business., • Maintains current knowledge of technological innovations and trends. Process • Follows Change Management processes to implement configuration changes.?, • Follows Problem Management processes to troubleshoot and resolve recurring issues.?, • Participates in the on-call rotation to ensure 24 x 7 support of IT operations. Mentoring: • Acts as a mentor to more Jr. staff within the support team, providing guidance, training, and knowledge sharing. Requirements What you need to be a successful Technical Support Specialist: • 2-4 years of experience in IT customer support, with a strong focus on applications., • Prefer experience with applications such as Primavera, Autodesk, ESRI or equivalent tools., • Experience with Windows Operating systems, including Server 2016 & 2019., • Knowledge of construction project management processes and procedures a plus., • Proficient with installation and configuration of hardware and software., • Intermediate knowledge of troubleshooting application infrastructure., • Ability to handle case escalations, troubleshooting error messages and implement fixes, identifying relevant escalation paths if unable to resolve., • Ability to explain technical issues to technical and non-technical employees and customers., • Excellent communication and interpersonal skills., • Ability to work independently and as part of a team., • Attention to detail and a commitment to quality., • Strong analytical and problem-solving skills., • Bachelor’s degree in Computer Science or related field preferred., • Ability to work fully remote Monday-Friday AND a weekend on-call rotation of at least once every 4 weeks and a minimum of 3 bank holidays per year. Salary range is £28,000 - £33,000 per year. This range may vary depending on the experience, qualifications, and other factors of the individual being hired. World Class Benefits We’re proud of our high-energy, collaborative, and genuinely enjoyable working environment. Our team is passionate about what they do—keen to come to work, eager to learn, and driven to succeed. To keep you happy, healthy, and motivated, we offer a range of benefits and perks, including: • An entrepreneurial culture where individuals are empowered, leadership is approachable, and your ideas are truly valued and actioned., • A workplace where senior leaders act as partners—encouraging innovation and supporting your professional growth., • A team that shares a passion for cloud technology, digital transformation, and delivering outstanding customer service., • A highly collaborative environment where everyone feels connected and involved—regardless of where you’re based., • Plus, a comprehensive benefits package, including private healthcare, dental and vision cover, life insurance, pension contributions, and more. Equality LoadSpring Solutions Ltd. is an equal opportunities employer. We welcome applications from all suitably qualified individuals regardless of race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable adjustments during the recruitment process due to a disability, please let us know. We are happy to accommodate and ensure no applicant is disadvantaged as a result. For certain positions at LoadSpring Solutions Ltd., UK Citizenship, British Citizenship, or indefinite leave to remain under the EU Settlement Scheme may be a requirement. Where applicable, verification of such status will be necessary upon acceptance of an employment offer. Disclaimer Please be aware that fraudulent individuals and organisations may post fake job advertisements using our company's name or branding. We take these matters seriously and are committed to preventing fraudulent activity. To ensure your safety, please always verify the legitimacy of job postings and emails originating solely from the loadspring.com domain, recruiting.paylocity.com domain, or from the email address do-not-reply@mail.paylocity.com. We do not request personal information or payment for job applications, interviews, or employment offers. If you suspect a job posting or email to be fraudulent, please report it to abuse@loadspring.com. Thank you for your vigilance and cooperation. Salary Description £28,000 - £33,000 per year depending on experience

Tech Ops Analyst About iProov iProov is the world leader in biometric verification. We are on a mission to make the world a safer place for businesses and consumers and work with fantastic customers across a number of industry sectors - organisations using our technology include the US Department of Homeland Security, the UK Home Office, the NHS, Eurostar, the Australian government, the Singapore government, UBS and many more. Diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Service Management Location: London, UK (Hybrid Working Model - at least twice a week in the office) Comp: Negotiable (base) + Company Performance Bonus (10%) + Equity + UK iProov Benefits iProov is growing fast, and we’re looking for a Technology Operations Analyst to join our Service Management team. If you’re passionate about solving problems, delivering great service, and working cross-functionally, this is a great opportunity. In this customer-facing role, you’ll handle technical queries, provide timely and accurate responses, and help protect iProov’s brand. Strong communication and problem-solving skills are essential, as you’ll triage and troubleshoot issues, enhance customer understanding, and feed insights back to our product teams to shape future improvements. How you can make an impact • Act as the initial contact point into iProov for customer and partner queries and driving any service issues through to resolution, • Perform 1st line application support to all incoming tickets to the customer service desk: triaging, diagnosing, troubleshooting, resolving where possible, and managing escalations to second line Technical Support Engineers and then third-line support when required, • After guidance and mentoring from a Senior Process Automation Engineer, you'll begin by handling basic fixes within the Appian platform., • For context, Appian is a low-code development platform that allows iProov to rapidly build custom business applications with minimal coding. It's primarily used to automate complex workflows, manage cases, and support business process management (BPM)., • Manage and maintain our customer knowledge base, identifying any gaps that need to be closed on frequently asked queries, • Collaborate with other teams in iProov to address customer and partner queries that involve cross functional team interaction, • Act as a liaison between technical teams and business stakeholders, translating technical issues into business impact., • Communicate incident and problem management updates to relevant stakeholders., • Identify and analyse incident data to identify underlying recurring issues and propose preventative measures as part of continual service improvement., • Prepare post-incident reports and conduct incident review meetings with stakeholders., • Maintain a problem management database to track and document root causes and resolutions., • Tracking all problem records and appropriate actions through to resolution involving the management E2E of internal improvement initiatives, • Chairing regular Problem review boards and tracking problem record progress, • Support and participate in audits where necessary What we would like to see from you • Experience with data analysis tools and techniques to extract meaningful insights and address problems., • Possess a foundational understanding of the Appian platform and a strong interest in developing deeper expertise in enterprise technologies. We also welcome individuals with limited experience but a clear enthusiasm and willingness to learn., • Confidence in communicating with a wide range of developers and technical resources, • Excellent communication skills with an attention to detail, • Ability to work in a busy environment and “wow” the customer while protecting iProov’s business reputation, • Ability to prioritise tasks and requests while balancing both customer needs and iProov capability, • Be a great team player in a cross functional environment, • Be capable of working independently and handling variable ticket volumes accordingly, • A can-do attitude, eagerness to learn and make an impact Nice to have, but not essential • Basic understanding of Appian objects and their functions, • Active Appian Certified Associate Developer certification, • Willingness to pursue additional certifications as the role evolves, • Foundational knowledge of database concepts, including tables, queries, and basic data modeling Benefits • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Due to the nature of our work, we may require our staff to pass a UK Security Clearance checks. As such, any offer would also depend on your ability to adhere to the UK Security check criteria.

SenseOn is looking for a Forward Deployed Engineer to sit at the intersection of security engineering, software development, and customer success. This is one of the broadest and most impactful technical roles in the business, you will be the person who makes SenseOn work, in the real world, for real customers. As a Forward Deployed Engineer, you will embed directly with customers to deploy and configure the SenseOn platform, develop custom integrations, and ensure that every customer derives measurable security value as quickly as possible. You will own the technical outcome, supporting technical sales and working on technical delivery to enable SenseOn to be effective. This is not a pre-sales or demo role. You support both new business engagements and existing customer renewals, providing the technical depth to prove and quantify the value SenseOn delivers and ensuring that as deployments grow more complex with expanded log ingestion, customers always feel in safe hands. You will report to the VP of Technology and work closely with the Security Operations, Customer Success, Sales Engineering, and Product teams. Location: UK Travel: Approx 25% to customer sites Experience: 3 to 6 years+ The Role in Detail You will own the full technical lifecycle of a customer deployment, from initial architecture review through to live production, ongoing integration development, and long-term platform health. You will build cloud integrations. You will write and tune detection rules in SIEMs. You will debug customer environments. And you will ensure that every customer you touch becomes a SenseOn advocate. Your impact does not stop at deployment. As SenseOn’s log ingestion capability grows and deployments become more complex and wide ranging, you will work with the Customer Success team to build the technical business cases that win renewals and drive expansion bringing the same engineering rigour to proving value as you do to deploying it. • Lead end-to-end SenseOn platform deployments and complex log ingestion rollouts without customer disruption., • Conduct architectural reviews to define deployment strategies and identify integration opportunities., • Own the post-sale technical relationship into steady-state operations, delivering against technical success criteria tied to quantifiable security outcomes., • Travel to UK and international customer sites approximately 25% of the time., • Provide the technical evidence base and build business cases for renewals and expansions, translating platform telemetry and incident response data into clear customer outcomes., • Proactively health-check environments, close technical gaps, and resolve visibility issues ahead of renewal conversations., • Collaborate with Sales Engineering to ensure continuity from pre-sale technical validation through to post-sale deployment., • Write production-quality software to build and maintain integrations across third-party security tools, SIEMs, identity platforms, and AWS, Azure, and GCP environments., • Contribute reusable connectors to the SenseOn integration library and create custom automation to optimise security operations workflows., • Work confidently across backend languages (Python preferred; Go, JavaScript, and Bash valued) utilising RESTful APIs, webhooks, and data pipeline patterns., • Write, tune, and maintain high-fidelity, low-noise SIEM detection rules by translating threat intelligence and attacker behaviour., • Map coverage to the MITRE ATT&CK framework to address visibility gaps, and develop new detection logic with Security Operations., • Iterate on rules post-deployment to reduce false positives, and provide expert guidance to customers regarding their detection strategy and risk posture., • Develop deep relationships with customer security leadership, acting as a trusted adviser across their security architecture., • Proactively mitigate adoption risks, resolve deployment blockers, and conduct structured onboarding from platform fundamentals to advanced threat hunting., • Monitor deployed environment health, address technical drift, and translate field experience into actionable product feedback internally., • Partner with Sales Engineering on Proof of Value (POV) engagements, providing technical credibility to differentiate SenseOn., • Contribute to bespoke technical demonstrations, architecture proposals, and solution designs for complex prospects transitioning from legacy platforms or traditional SIEM solutions., • Act as a direct conduit between the field and product teams, raising well-evidenced bugs, feature requests, and detection improvements., • Participate in User Acceptance Testing (UAT) for new platform releases to provide field-informed quality assurance., • Identify cross-environment patterns to highlight new detection opportunities or platform capability gaps for the analytics backlog. Essential • 3–6 years of experience in a technical cybersecurity role, ideally spanning Security Operations and an engineering or customer facing function., • Demonstrable software development capability, you must be able to write, review, and deploy code in a production context. Python is strongly preferred., • Proven ability to write and tune detection rules in one or more SIEM platforms (e.g. Splunk, Microsoft Sentinel, Elastic, QRadar). You are comfortable translating threat scenarios into detection logic and iterating on rule quality based on operational feedback., • Hands-on experience building and troubleshooting integrations with cloud platforms (AWS, Azure, or GCP), REST APIs, and common security tooling including SIEMs, EDRs, XDRs, and NDRs., • Strong understanding of networking fundamentals, operating systems (Windows and Linux), and identity and access management concepts., • Experience deploying or operating software in containerised environments (Docker, Kubernetes)., • Excellent written and verbal communication skills, with the ability to engage credibly with both technical engineers and non-technical stakeholders up to C-level., • Based in the United Kingdom with the right to work in the UK. Highly Desirable • Prior experience in a Forward Deployed Engineer, Customer Success Engineer, or Technical Account Manager role at a security or SaaS company., • Experience supporting customer renewal engagements from a technical perspective — building business cases, evidencing value, and closing coverage gaps ahead of renewal conversations., • Familiarity with log ingestion at scale, including the operational and architectural challenges of onboarding diverse log sources across complex enterprise environments., • Experience with CI/CD pipelines, Infrastructure-as-Code (Terraform, Ansible), and modern DevSecOps practices., • Exposure to machine learning or AI-driven security analytics platforms., • Relevant industry certifications such as CISSP, AWS Solutions Architect, GCIH, or equivalent., • Experience supporting or replacing incumbent security platforms (e.g. Darktrace, CrowdStrike, Splunk) within enterprise customer transitions. Within your first 90 days, you will have completed at least one end-to-end customer deployment, established yourself as the technical lead for a portfolio of accounts, and shipped at least one integration adopted by a customer in production. Within 6 months, you will be leading complex multi-environment deployments independently, supporting renewal engagements with clear technical business cases, and have contributed meaningful detection rules and integrations to SenseOn’s shared library. Within 12 months, you will be shaping how SenseOn approaches deployment and customer value quantification at scale, informing product roadmap decisions, mentoring more junior team members, and owning the technical success of some of SenseOn’s most strategic accounts. What We Offer • Competitive salary commensurate with experience, • Unlimited holiday allowance, • Hybrid working model with flexibility around customer commitments, • Bi-annual career progression review, • Personal learning and development budget, • MacBook and all necessary tooling provided, • Enhanced pension scheme, • Private healthcare through Vitality, with rewards and discounts Belong at SenseOn At SenseOn, we define Talent as employees who are customer obsessed and pursuing excellence. They are courageous, good people, doing good things, powering our mission. If this resonates with you, then you will always belong. Nothing else matters. We are an Equal Opportunity Employer and do not discriminate against any qualified employee or applicant. Difference is what makes us stronger.

About The Role As a Salesforce Developer, you'll leverage your expertise in the Salesforce platform and of Salesforce Development to build best-in-class functionality for both customers and for Inardua Labs, this will be for both AppExchange listed solutions and individual customer projects. You will ensure that the developed solutions maximize the potential of standard features while maintaining high-quality, best-practice customisations. Key Responsibilities • Design, develop, test, and deploy high-quality Salesforce applications, to be deployed via AppExchange and to customers directly., • Ensure compliance with Salesforce best practices and standards., • Optimise and enhance existing AppExchange products., • Collaborate with cross-functional teams to gather and analyse requirements, working both with customers and our internal team (Consultants, Engineers and Architects), • Translating lightweight requirements into initial prototypes or proof-of-concepts and progressing these into production builds., • Create technical documentation and user guides., • Provide technical support and troubleshooting for AppExchange products., • Work on customer projects to customize and implement Salesforce solutions according to client needs. About Us Inardua was founded in 2020 and is a Salesforce Ridge Partner and Certified B Corporation. Our mission is to drive positive change by empowering organisations to create lasting impact through thoughtful technology implementations. About You If you’re passionate about our mission and eager to work in a dynamic, fast-paced environment with like-minded colleagues, creating innovative solutions that drive positive impact, we’d be thrilled to hear from you. The ideal candidate will be able to demonstrate the following: • 4+ Years proven experience as a Salesforce Developer., • Experience with Salesforce AppExchange security review process., • Hands-on experience working on an AppExchange listed product., • Experience gathering requirements from end users., • Experience in delivering customer-specific Salesforce projects., • Strong knowledge of Salesforce platform features and best practices., • Proficiency in Apex, Lightning Components, and API development., • Experience with Salesforce DX and CI/CD tools., • Familiarity with agile methodologies, especially Scrum., • Excellent problem-solving skills and attention to detail., • Excellent levels of written and spoken English. Preferred Qualifications • Salesforce Developer certifications, ideally Platform Developer I and II, • At least 1 Salesforce Consultant Certification, • Computer Science degree or similar, • Preferred experience with Salesforce Energy & Utilities Cloud Benefits As well as everything you'd expect (competitive salary, paid-for training & certs, unlimited opportunity for progression & development) here are some of the other things we provide: 38 Days annual leave including bank holidays Fully remote working (or work from our offices in Stroud, you choose!) Full (8%) company pension scheme Health plan Profit sharing bonus Enhanced maternity and paternity leave packages. Salary & Other Details: Level 4, Base £55,350-£67,650 (OTE: £63,653-77,798) Closing Date: 01/09/2025 Interview Dates: Start 1/09/2025 Start Date: ASAP (Flexible) We are committed to equality of opportunity and welcome applications from all sections of the community. We are unable to provide Visa Sponsorship for this role, you must therefore already have the right to live and work within the United Kingdom.

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: Dealing with all queries that come in through live chat, email and through social media. Troubleshooting technical issues and optimising user experience. Reporting bugs and UX issues to other members of the team. Active participation in app growth and development. What we’re looking for: Flexibility to work between the hours of 8am to 10pm Monday - Sunday (Shift basis) 39 Hours a week, this may include working on either Saturday or Sunday.. You can get your head around a complex system quickly. You find it easy to juggle and prioritise different tasks. You’re chilled under pressure. You are friendly and naturally engaging with a positive can-do attitude to customer support. Committed to providing excellent customer support, written and verbal. What we’re really looking for: ✍️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. PERKS £25,776 per annum Discretionary Performance-Related Annual Bonus Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £25,776. Plan ahead with confidence while you grow your career! Private medical insurance (medical history disregarded) Employee Assistance Programme Cycle to work scheme Season ticket loan Free ChipX subscription for UK-based employees We are an equal-opportunity employer and value diversity Flexible working arrangements 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️ Annual training budget for courses, workshops, or conferences to help you advance your career. £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing Company laptop Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup Our Interview Process: Short take-home task Video interview with Head of Talent Video interview with the hiring manager & Team Lead Final interview with VP of Customer Support About Chip Our mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 400,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing. We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way. Who we are Chip has a creative and diverse team of 200, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

Qliksense Developer Certain Advantage are hiring for a Qliksense Developer based in London. This role is on an initial contract till the end of the year basis and is office based The company: We’re working with a business that’s on a strong growth trajectory, backed by ambitious plans. With a commitment to innovation and excellence, they are poised to make a significant impact in the industry. The role As a Senior Analytics engineer you are a subject matter expert, who designs & builds analytics solutions and mentors junior engineers. You are also the key person to convert the Vison and Data and Analytics Strategies into IT solutions and deliver them. • Design, build and implement POCs, prototypes and full-fledged UX solutions and strategies, • Communicate with key stakeholders to drive clarification of requirements and to promote UX designs and solutions, • Expert knowledge in QlikSense & Qlik Cloud Analytics to deliver complex, fast moving datasets to high value trading teams., • Support the design, e.g., by analysing user journeys and drive towards simplification and automation, • Enable high quality & compelling story telling through creation of strong, simple to understand data visualizations, • Document technical solution design and strategy documentation, • Run quality assessments of counterparts’ design, • Adhere to the organisations Release and Change process The individual: • Expert knowledge of authoring/troubleshooting SQL/Azure/Databricks queries, • Expert knowledge and application of general and tool specific connectivity, data modeling, source data procurement strategies (Database, import/cached), security configuration, performance tuning, usage of right visuals, layout optimization, mobility, scripting and integrating advanced analytics, • Knowledge of upcoming trends in tools and technology, • Gas/Power Trading knowledge - Short-term trading, physical assets trading (CCGT, Wind, Solar, Battery), • Risk - Modelling & understanding of risk & risk management., • Commodity Modelling - Energy (power, gas, environmental products) and meteorology., • Skilled at one of the following secondary visualization tools - (at least one of the following – (1) Power BI and Azure Analysis Services (AAS), (2) Spotfire, (3) SAP Analytics Cloud) Does this sound like your next career move? Apply today. Working with Certain Advantage We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it. We work with businesses across the UK to find the best people in Finance, Marketing, IT and Engineering. If this job isn’t for you, head to certainadvantage.co.uk and register for job alerts and career guidance tips.

About Us: Endpoint is an interactive response technology (IRT®) systems and solutions provider that supports the life sciences industry. Since 2009, we have been working with a single vision in mind, to help sponsors and pharmaceutical companies achieve clinical trial success. Our solutions, realized through the proprietary PULSE® platform, have proven to maximize the supply chain, minimize operational costs, and ensure timely and accurate patient dosing. Endpoint is headquartered in Raleigh-Durham, North Carolina with offices across the United States, Europe, and Asia. Position Overview: The Project Manager is the primary client interface for client implementations, from initial engagement to study closedown. Project Managers are responsible for managing projects through the software development lifecycle and through study maintenance while working collaboratively with teammates and maintaining exceptional client satisfaction. This position can be based remotely within UK • Independently lead projects of moderate to high complexity., • Act as primary point of contact for clients, keeping them apprised of all project developments while maintaining stellar client satisfaction., • Build effective partnerships with other internal teams to move project through all phases of the development process., • Develop and maintain project schedule, identify, and track milestones and identify and manage cross-functional dependencies and risks., • Act as subject matter expert on client clinical study protocol., • Manage ongoing reporting of project health and profitability to internal and external stakeholders., • Conduct end-user training., • Manage issue resolution for studies in maintenance, including troubleshooting and root cause analysis, where necessary., • Bachelor's degree or equivalent preferred, or appropriate work experience., • 2-4 years’ experience in a software Project Management role, with a proven ability to understand technical concepts and learn very quickly., • 2-4 years’ experience in the life science industry, • Previous experience working in a fast-paced, entrepreneurial environment preferred., • Prior experience delivering voice (IVR) web (IWR) and mobile (IMR) platforms a big plus., • Familiarity using SQL a plus, • Strong attention to detail and quality-focus, • Strong customer service orientation, • Excellent organizational and time management skills, • Good communication skills, • Excellent organizational skills, • Strong interpersonal skills with the ability to work effectively with a wide variety of professionals, • Able to work on multiple assignments with moderate supervision £45,000 - £50,000 a year Benefits: All job offers will be based on a candidate’s location, skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 30 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), Paid time off (PTO) or Flexible time off (FTO), and Company bonus where applicable. Endpoint Clinical does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Endpoint Clinical will be considered Endpoint Clinical property, and Endpoint Clinical will not pay a fee should it hire the subject of any unsolicited resume. #LI-MT #LI-RemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.