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We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The SRE team, is responsible for the implementation and administration of the infrastructure for the Video On Demand (VOD) content. The infrastructure consists of many technology stacks, i.e., AWS, GCP, Cassandra, Kafka, etc. which provides a great opportunity to learn and develop code to implement and administrate the technologies What you'll do • Be the Lead on multiple delivery projects while work on day-to-day BAU and support tasks., • Proactively create and deliver infrastructure as code to improve the availability, scalability, latency, and efficiency of our internal or customer-facing services, • Lead Troubleshooting and problem solving, • Create new designs, architectures and standards for new projects or solutions to improve current infrastructure, and contribute to the stability and security of the environment, • Help with capacity planning and demand forecasting, software performance analysis and system tuning, defining processes and best practices for reliable and timely delivery, • Communicate work status regularly with a clear articulation of design choices along the way.What you'll bring, • Proven experience in solving technical issues, managing technical projects, and mentoring engineers., • Background working in a multi-technical Site Reliability Engineering (SRE) department, with the ability to break down complex problems and deliver practical solutions., • Strong interpersonal and communication skills for effective collaboration with stakeholders and peers., • Demonstrated ambition and adaptability to thrive in a fast-paced, constantly evolving digital environment., • A solid track record in both technical roles and mentoring responsibilities., • Technical competency in Linux system administration (Ubuntu), monitoring tools (Prometheus, Nagios, Icinga), and cloud platforms (AWS, GCP) including deployment and automation., • Hands-on experience with CDN tools (e.g., Akamai, Fastly), networking (load balancing, routing, switching), databases (SQL/NoSQL, ideally Cassandra), scripting/system programming (Python, Bash, Go, Java), and configuration management (Ansible, Terraform)., • Familiarity with CI/CD tools (Jenkins, Concourse, GitLab CI, GitHub Actions) and virtualization technologies (VMWare).Please note that there is an on-call working rota for this rolePlease note that there is an on-call working rota for this role Team overview Global Streaming Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Role: AV IT Engineer / Integrated Network Services Engineer Location: Sunbury-on-Thames, UK Travel: Limited travel, but some oversees travel maybe required Salary: Negotiable (depending on experience), plus large company benefits and personal development opportunities Interview Process: 2 Stage; with one virtual and one face to face Hours: Monday - Friday: 9am - 5.30 pm (with some flexibility available) Kinly is a global leader in Audio Visual and Unified Communications technology, partnering with numerous high-profile organisations to enhance collaboration, engagement, and productivity. We design, engineer, and support AV and collaboration technology solutions that deliver real business value and exceptional user experiences. Currently we have a new opportunity to join the expanding Integrated Networks team at Kinly. The Integrated Network Services Engineer role plays a pivotal role across projects, service, and global support teams, providing critical network support for both our UK and international clients. You will be involved in network design, live network troubleshooting and security assessments, utilising a wide range of network hardware and software tools to ensure the optimal performance of Kinly's AV integrations. Additionally, you will contribute to establishing industry-leading AV network standards, reinforcing Kinly's commitment to excellence in the AV sector Key Responsibilities: • Provide consultation and design support on Small, Medium and Large AV Integration projects, including analysis of design, configuration of network switches and actively tracking and supporting project network queries through to deployment and handover, • Configure and provision of network switches for medium-large AV Integration projects using Web GUI's and command line, based on information provided by system design schematics, • Advise, design and support complex network deployments for complex AV Designs with multi-switch and multi-protocol configurations, • Configure and deploy a range of different model switches, routers, and Wireless Access Points/Controllers for AV integration projects of differing topologies, • Support Provisioning, Commissioning and Service teams to resolve system snags (network and AV hardware based), • Provide support and diagnostic reports for off-site and on-site AV Deployments., • Advise internal/external teams and deploy and test server-based platforms for AV Integration projects, eg. Smart management, monitoring etc. (incl. VM and Cloud), • Support wider team with network security recommendations and reviews, carrying out low-level AV design security assessments on offline and client-facing deployments, • Create and manage accurate Network schedules for large integration projects, • Write client facing Network Deployment guides for AV Protocols, subject to internal reviews, • Create internal and external facing High level AV/IT integration diagrams, • Assist the INS Consultant(s) with design and AV integration on Large Scale and contractor led AV Integration projects, • Actively self-maintain a portfolio of medium-large AV deployment projectsEssential experience/Qualifications, • Proven experience working in a similar role within the AV Industry, • Good understanding of key AV networking protocols, notably Multicast management (IGMP, PIM) and Quality-of-Service models, • Understanding of common AVoIP/IT Protocols, eg. Dante, RTSP, PTP, • CCNA (Or Equivalent) certified, • Command line network configuration, • Proven Network Configuration, Troubleshooting and Fault-Finding experience, • Experience with common AV Manufacturers E.g. Q-SYS, Crestron, Audinate, Extron, • A passion for developing and improving network processes, • Willingness to bring new ideas to the team, • Ability to tackle challenging troubleshooting situations with a logical viewDesirable Qualifications/Experience:, • Q-SYS Level 2, • Dante Level 3, • Active interest and understanding of network device security If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling. If you do require details of the vacancy or the application process in an alternative format, please either email outlining your requirements; or you can view the vacancy via the Kinly page on Vercida which allows you to customise the content so that you can review in a way that works best for you. About Kinly Kinly is the globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement and productivity to enable a world where people can work together, from everywhere. Our people are unified by a passion for helping teams achieve their workplace communication and collaboration goals, irrespective of complexity, location or project size. We design, engineer and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time. Why Kinly? We are experienced: When you join our family you'll be part of a multi-award-winning team made up of the industry's most innovative professionals. We are proven: The world's leading global businesses rely on us to deliver secure and reliable meeting experiences. Come with us on our journey. We are independent: We partner with the world's best AV vendors to deliver our customers unrivalled access to cutting edge technology tailored to their exact needs. We are global: You'll be working with alongside the world's leading brands and supporting them on high-profile, international projects. Equal Opportunities: At Kinly, we are unified by a commitment to providing a working environment that is as inclusive, responsible and welcoming as possible for all our teams and prospective employees. We provide equal employment where all applicants are encouraged to apply, regardless of sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other protected characteristics. We want you to bring your true self to work and provide you with a workplace where you can thrive. We welcome your application and look forward to seeing you at Kinly soon.

Lead Support Engineer – Azure + M365, Networking (Twickenham or Epsom) - £80,000 • Do you want to be an exceptional 3rd line support engineer that gets heavily involved with final escalations in a dynamic, growing team?, • Do you want an opportunity to further your career inside a well-respected Microsoft Gold partner?, • Do you want to work with a business that values collaboration, offers flexibility, and invests in your professional development? Here’s a brilliant opportunity to join a highly respected Microsoft Gold partner MSP, delivering managed services to some of their high-value, key clients. This is a visible, senior support role where you’ll handle escalations, and act as a technical mentor within the business. You’ll be joining a close-knit team in London (Twickenham or Epsom) Key skills: • Proven 3rd Line support experience in a busy MSP or IT Services environment, • Strong skills across Microsoft technologies – Azure, M365, Intune, AAD, Exchange, Entra, • Solid networking experience in Cisco and Fortigate, • Confidence dealing with major incidents, escalations and tricky support issues, • Comfortable with scripting (e.g. PowerShell) and endpoint management tools, • A clear, confident communicator who enjoys solving problems and helping others, • Happy being office-based (5 days per week during probation, then 4 days in) Duties and Responsibilities: • Acting as the final escalation point for complex tickets and service desk issues, • Leading troubleshooting for Azure, Microsoft 365, Intune and endpoint services, • Taking ownership of major incidents and problems – including post-incident analysis, • Working alongside professional services during project transitions and onboarding, • Helping junior engineers develop – peer reviews, guidance, and knowledge sharing, • Creating and updating internal documentation and best-practice procedures, • Representing the technical team in client conversations and internal reviews Ideal Certifications: • AZ104 / AZ350 / AZ500 / AZ700 / MS700 / SC300 / MD102 / MS102 This is a role for someone who enjoys taking ownership, solving high-impact issues, and playing a senior part in the service desk. If you’re looking for a technically stimulating role in a business that genuinely values training and development – get in touch! Lead Support Engineer – Azure + M365, Networking (Twickenham or Epsom) - £80,000

Job Title: Senior Azure SaaS Reliability & Support Engineer Department: Service Delivery Location : Kingston Upon Thames / Hybrid Country: UK Level: Individual Contributor Reports To: Head of Customer support Contract Type: Permanent Contracted Hours/Days: 37.5 hours / 5 days About Us At Reveal, passion meets purpose. Our body-worn video solutions are more than just technology; they're a testament to our commitment to safety, innovation and change. Rooted in the UK, we've become a trusted ally for many police forces, local authorities, retailers and private organisations; helping to pioneer and drive the application of body-worn video in settings and geographies where we can see exciting potential. With an influence now spanning over 40 countries, our mission to make a positive impact continues to gain momentum. Purpose We operate hundreds of Single Tenant (ST) and Multi Tenant (MT) deployments for customers across Azure, each with their own servers, database, and storage. This role exists to keep every deployment healthy, performant, and reliable — resolving customer-specific issues, ensuring fleet-wide uptime, and building automation to prevent problems before they happen. You will be the bridge between support, engineering, and cloud operations: • Investigating and fixing complex application and infrastructure issues., • Monitoring capacity, performance, and error budgets across all deployments., • Designing automation and tooling to improve reliability and reduce manual work. Your Responsibilities and Tasks 1. Environment Health & Incident Response • Monitor ST and MT environments for server performance, response times, error rates, and application health., • Detect and resolve database issues, stalled file processing, or misplaced storage objects., • Use Azure diagnostics and telemetry to troubleshoot and resolve complex incidents., • Provide third-line support for escalated customer cases, collaborating with development for code-level fixes. 2. Reliability Engineering (Fleet Level) • Maintain uptime, performance, and scalability across all ST and MT deployments., • Define and track service-level objectives (SLOs) and error budgets for different environment types., • Perform capacity planning for servers, databases, and storage, scaling resources before issues occur., • Identify systemic patterns causing downtime and implement fixes at scale. 3. Automation & Tooling • Build scripts and automation (PowerShell, C#, Azure Functions, Logic Apps) to detect and remediate common application or infrastructure issues., • Automate environment health checks and reporting., • Develop self-healing routines for recurring problems. 4. Monitoring & Reporting • Implement and maintain Azure Monitor / Application Insights / Log Analytics dashboards for:, • Environment uptime & performance, • SLA compliance & error budget tracking, • Incident trends and recurring issue analysis, • Provide regular reliability reports and improvement recommendations to stakeholders. 5. Continuous Improvement & Knowledge Sharing • Feed recurring issues and systemic risks into the continuous improvement programme., • Contribute to post-incident reviews with actionable follow-ups., • Maintain troubleshooting guides and technical runbooks for common issues. Success Measures (KPIs) • Uptime: ≥ target SLO % for ST and MT environments., • Error Budget Burn Rate: Maintain within agreed thresholds., • Incident Metrics:, • Reduce MTTR for P1/P2 incidents., • Reduce recurrence rate of common issues., • Automation Impact:, • Number of recurring issues automated/self-healed., • Hours saved through automation vs manual intervention., • Customer Impact:, • Reduced escalations from L1/L2 support., • Improved customer satisfaction for technical cases. Your Qualifications, Technical Skills and Experience Essential Technical Skills • 3+ years in third-line support, SRE, or cloud operations for enterprise SaaS., • Proven track record in incident resolution and root cause analysis., • Experience working with both multi-tenant and single-tenant cloud architectures., • Strong background in supporting C# / .NET Core / MVC web applications with SQL Server backends and Azure Blob Storage., • Advanced Azure diagnostics (Application Insights, Log Analytics, Kusto Query Language)., • Proficient in SQL for investigation and remediation., • Scripting and automation skills in PowerShell and/or C#., • Understanding of Azure components: App Services, VMs, SQL DB, Blob Storage, scaling strategies., • Experience in capacity planning, SLOs, and error budget management, • Azure Monitor, Application Insights, Log Analytics, Azure Data Explorer (KQL), Azure Functions, Logic Apps, PowerShell, C#, SQL Server Management Studio, Azure Storage Explorer, Power BI (for reporting). Desirable Your Personal Skills and Attributes • Exceptional problem-solving skills with strong attention to detail., • Ability to clearly document findings and communicate with technical and non-technical audiences., • Calm under pressure during high-priority incidents., • Collaborative mindset, working closely with support, dev, and ops teams This job description is not intended to be an exhaustive list of duties and responsibilities. You may be expected to perform different tasks as the needs of the business and your role evolve. Your job description will be reviewed and updated accordingly. Working at Reveal Joining Reveal Media isn't just about taking on a job—it's about being part of a family that champions change. We combine our passion for innovation with a genuine desire to make the world safer. Here, every challenge becomes an exciting project, every solution a collective win. Surrounded by a diverse, forward-thinking team, you’ll experience a culture where ideas flourish, growth is nurtured, and every day is an opportunity to make a real difference. And with an array of benefits tailored to your wellbeing and development, we ensure that while you're taking care of our mission, we're taking care of you. Your Benefits • Private Medical Insurance: Your health matters, and we've got you covered., • Birthday Off: Celebrate your day your way – it’s on us., • Holiday Purchase: Need more downtime? Purchase up to an additional 5 days of holiday., • Employee Assistance Programme: Confidential 24/7 helpline and support for you and your immediate family., • Time for You: We value your personal time. That’s why we aim to finish work at 2pm on Fridays., • Better Working: We embrace hybrid working and, where it is operationally practicable, we support employees splitting their working time between the office and home., • Pension: Plan for tomorrow with our pension scheme via NEST. Our Green Initiatives Our commitment to a greener future isn’t just words – we take it seriously. As a result, we have set ourselves the ambitious goal of reducing our energy, carbon, and waste footprint to zero. We continuously review our operations against our sustainability goals and all our company cars are electric. We believe in investing in companies working towards a cleaner and greener future and we also reward any employee who uses or switches to using green energy …… because every step, big or small, contributes to significant change.

IT Support Analyst - Hospitality Up to £34,000 per annum + benefits West London – Full Time, On Site We are representing a premier sports club with operations across two sites in West London is seeking a dedicated and enthusiastic IT Support Analyst to join its IT team full-time on site. This is an exciting opportunity to work in a dynamic environment supporting both hospitality and business operations. You’ll be responsible for the implementation, configuration, maintenance, and support of existing Mac and Windows environments, ensuring seamless IT service delivery across the organisation. Key Responsibilities • Provide 2nd line support to end users across both sites., • Manage and resolve escalated support tickets., • Troubleshoot hardware and software issues across Windows 11 and macOS., • Administer and support Office 365 applications and services., • Perform patching and system updates., • Fix and maintain IT infrastructure and end-user devices., • Participate in weekend work as required to support operational needs. About You • Minimum of 2 years’ experience in a support role., • Experience with Windows 11, • Familiarity with Office 365 administration and troubleshooting., • Strong troubleshooting and problem-solving skills., • Willing to work full-time on site across two West London locations., • Flexible to support occasional weekend work., • It would be a bonus if you have worked within a Hospitality or Food and Beverage environment with experience of working with POS, tills or restaurant technologies. Employee Benefits • 25 days of paid annual leave, plus additional days accrued with service., • Pension scheme with up to 7.5% employer match., • Salary sacrifice schemes: Electric Cars, Bicycles, Nursery., • Free gym membership. If you’re ready to take the next step in your IT career and thrive in a fast-paced, high-profile environment, we’d love to hear from you.

WHO WE ARE Avolta is the world’s leading travel experience player. With a traveler-centric philosophy and a geographically diverse network, the travel retail and F&B company addresses the needs of up to 2.3 billion passengers each year, with 5,500 outlets in more than 75 countries across six continents. Guided by their Destination 2027 strategy and boosted by their recent combination with travel F&B giant Autogrill, the company is well positioned to realise their ambition to create a Travel Experience Revolution through their many locations at airports, motorways, cruise lines, seaports and railway stations amongst others. Avolta is committed to and focused on four key areas, where we want to have a positive impact: customer experience; employee wellbeing and advancement; protecting the environment. Purpose of the Role Are you passionate about delivering seamless IT experiences and keeping infrastructure running smoothly? As our IT Infrastructure Specialist, you’ll be at the heart of our technical operations — managing Active Directory, supporting our VMware environment, and resolving IT issues with precision and care. You’ll work closely with the IT Infrastructure Manager and collaborate across teams to ensure our systems are secure, efficient, and user-friendly. This is a hands-on role where your technical expertise and customer-first mindset will make a real impact across the business. Responsibilities You’ll be responsible for: • Managing and maintaining Windows Server environments (2012–2019), • Providing expert-level support for Active Directory, Group Policy, and Windows Deployment Services, • Administering and optimizing Office 365 and Azure environments, • Supporting Citrix, VMware, and core server infrastructure, • Troubleshooting hardware and networking issues (TCP/IP, DNS, DHCP), • Deploying images using SCCM and supporting Windows 10/11 OS, • Delivering excellent support for Microsoft Teams, • Monitoring server backups and ensuring software/hardware orders are fulfilled, • Managing Microsoft licensing and ensuring compliance, • Following ITIL-aligned service management practices and improving processes, • Ensuring all installations are recorded and licenses verified, • Reporting software process violations and supporting daily operations checks What we are looking for You are someone who thrives in a fast-paced environment and brings a mix of technical depth and customer focus. To thrive in this role, you will need Technical Skills & Experience in the following: • Microsoft certification or equivalent experience, • Proven experience with Office 365 / Azure Administration (Essential), • Strong knowledge of Active Directory, VMware, and Windows Server, • CCNA or equivalent networking experience, • Hands-on experience with desktop and server hardware (2nd line support), • Familiarity with ITIL service management practices (Advantageous)

IT Systems Specialist – POS Up to £45,000 per annum + benefits West London – Full Time, On Site A Premier League football club with operations across multiple West London sites is seeking a proactive and detail-oriented IT Systems Administrator to take ownership of its Oracle Hospitality Simphony POS system. This is a fantastic opportunity to play a pivotal role in supporting food and beverage operations across matchday and non-matchday events, while also contributing to broader IT system administration and integration projects. Key Responsibilities • Act as the primary administrator for the Oracle POS system, including EMC configuration and user/database management., • Support day-to-day IT operations across business-critical systems., • Develop and maintain integrations using open APIs., • Collaborate with internal teams to ensure accurate menu content, pricing, and event packages., • Provide second-line support and training to end users., • Work with third-party suppliers for escalations and maintenance., • Assist with technology rollouts and infrastructure upgrades. About You • Proven experience as a System Administrator, ideally in hospitality, retail, or venue environments., • Strong knowledge of Oracle Hospitality Simphony POS or similar POS platforms., • Understanding of system integrations and API management., • Excellent troubleshooting and communication skills. What we can offer you • 25 days of paid annual leave, plus additional days accrued with service., • Pension scheme with up to 7.5% employer match., • Free gym membership. If you’re ready to take ownership of a key system in a high-profile, fast-paced environment, we’d love to hear from you.

STRETCH THERAPIST AND FRONT OF HOUSE SUPPORT Company description: KOYO is a full-service holistic health and wellness space blending science, technology and social connection in one convenient location, with the aim of optimising results in accessible luxury. Our holistic approach covers a unique set of services such as cryotherapy, 1-1 assisted stretch therapy, contrast therapy (infrared sauna and cold plunge), red light therapy, recovery compression boots. The concept seeks to promote physical and mental fitness, while optimising rest and recovery, reducing stress and inflammation, increasing immunity and quality of sleep. Our mission is to revolutionise health and wellness through access to the most advanced technology and treatments, while inspiring individuals to efficiently optimise their health through a blend of science, education, and social connection. Summary of the role: The Stretch Therapist is responsible for delivering exceptional customer experiences and guiding our clients through a a series of personalized stretches and seeking feedback to optimize their experience. You will be required to also have a full understanding of KOYO’s services and a willingness to undertake specific training in each piece of equipment, assisted front of house during non-stretch (“gap”) hours, and to share your knowledge with customers in order to provide the optimal health and wellness journey. List of duties: · Guide each customer through their session, ensuring their comfort, enjoyment, and safety at all times. · Proactively build a positive and personal relationship with each and every customer, making a concerted effort to remember their name and health concerns/goals. · Promote and educate customers about 1-1 assisted stretching, ensuring customers are aware of the health benefits. · Assist with studio outreach initiatives and events. Front of House Support duties: · Maintain a high level of aesthetic throughout the studio by inspecting our service rooms pre/post use. Maintain a high level of cleanliness through the studio including reception and restrooms. · Greet patients into the space and giving them a tour if requested · Ensuring all customers are provided with the relevant medical forms prior to treatment and ensuring these have been completed · Opening and closing the studio - completing opening/closing daily checklists Essential requirements: • Previous Body Work Experience Level 3 certificate anatomy and physiology, • UK Right to Work, • Fluent in English, • Friendly and confident with people, • Passion and knowledge about physical and mental health, wellness and recovery., • A willingness to promote and adhere to KOYO’s core values: integrity, communication, flexibility, compassion, and teamwork., • Strong customer service and troubleshooting skills, • Excellent communication skills, • Sales, • Organised and able to multi-task, • Strong time management, • Able to commute to Richmond, • Flexibility and understanding of the unique requirements of a new start-up. Preferred education and experience: · One year in the health, wellness, and/or fitness sector. · Qualifications is a bonus but not essential Rate and Key info: • Compensation: Stretch Rate up to £18 p/hr + Commission incentives / up to £13 for Front of House support duties during "gap" hours., • Location: Richmond upon Thames, • Hours: Up to 24 hrs per week (including weekends and flexible hours), • Additional Benefits: A supportive team environment & continuous CPD Job Type: Freelance Pay: £13.00-£18.00 per hour Benefits: • Store discount

Test and Development Engineer - London - Salary up to £36,000, OTE £49,000 + Benefits - Ref 1931 I am currently recruiting for a Test and Development Engineer to work for a leading Engineering organisation based in London. Salary up to £36,000, OTE £49,000 + Benefits. The organisation are industry leaders within their field delivering world class products into a specialist market. They have a team of highly motivated individuals that are extremely driven and pride themselves on delivering their innovative portfolio of products and engineering expertise to clients across the globe. Due to aid with their expansion plans and in line with increased demand for their products, they have the need to appoint another Test and Development Engineer on a permanent basis. In this role as a Test and Development Engineer, you will be responsible for testing finished machines before they're shipped to the customer. These machines will include motors, PLCs, HMI's and pneumatics to name several of the key components. This role will include you fitting the control panel, wiring where and when required, analysing faults that arise and rectifying them where and when you can. If the fault is outside your remit, then once diagnosed you can liaise with the specialist teams to find an appropriate solution, such as reprogramming a PLC or re designing a mechanical component. Ideal Requirements: • At least 3 years commercial experience, • Experience fault finding or troubleshooting PLC's (searching inputs and outputs), • Understanding of Pneumatics, • Experience wiring panels This is an immediate requirement, so if you have the required skills and experience, please get in touch immediately with an up-to-date copy of your CV or contact Adam on 01183 366 100.

We’re looking for a skilled Telematics Technician to join our engineering team and take ownership of installing, maintaining, and supporting the smart systems powering our ground support and plant equipment across the UK. Responsibilities • Installing and commissioning telematics units on a varied fleet of vehicles and equipment., • Troubleshooting, repairing, and maintaining systems to ensure uptime and reliability., • Monitoring performance and alerts through the Targa Telematics platform., • Diagnosing technical issues on-site and getting things back up and running fast., • Taking full ownership of installation projects from planning to completion., • Training and supporting on-site teams so everyone knows how to get the most from our systems., • Keeping accurate logs of installations, inspections, and maintenance., • Travelling to UK sites as needed for installs, upgrades, and system checks., • Solid hands-on experience in electronics, auto-electrical, or a similar technical trade., • A good grasp of telematics, GPS, and automotive electrical systems., • Confidence reading wiring diagrams, schematics, and technical manuals., • A methodical, problem-solving mindset, • Strong communication skills, • Full UK driving licence and flexibility to travel., • Level 3 qualification in Auto Electrical or Mobile Electrical Principles., • Proactive and self-motivated, • Team player, approachable, and professional in every setting., • Competitive pay and a 6% employer pension contribution., • Private Medical cover + Life Assurance (3x salary)., • Employee Assistance Programme, • The chance to work with some of the most advanced telematics systems in the industry., • A supportive team that values innovation, reliability, and real engineering know-how.

The job holder plays an important role in Technical Support team by providing daily technical support to distributors and sub-distributors (including: trouble shooting, technical training, product induction and promotion) to ensure. The job holder is expected to ensure satisfactory HIKVISON technical services and continuous optimization of HIKVISION products via collation of customers’ requirements or product quality issues and giving prompt feedback. · Sort out cases in relation to product problems and carry out internal case-sharing. · Provide Hikvision Software/Hardware training on operation, installation, commissioning and maintenance to distributors and sub-distributors. · Summarise product requirements in the regions, analyse and give feedback to R&D team of headquarters, promote optimization and upgrading of products and ensure regional market needs are met. · Collate product quality issues and give prompt feedback; escalate the issues to Technical Support or R&D team of headquarters in timely manner to improve the quality of products. · Provide promotion of new products to distributors and sub-distributors via training, roadshows, exhibitions, exhibition receptions, etc. · Provide product consultation, product selection service to distributors, sub-distributors. · Carry out other duties assigned by line manager. Knowledge Skills · Fluent in Microsoft Office applications including Excel, Word, and PowerPoint. · Fluent in English and Mandarin, both written and verbal. · Good communication skills and interpersonal skills · Network/IT basic knowledge. · From an Engineering or related degree discipline Competence · Ability to convey complex technologies and specifications. · Aptitude to quickly learn new technologies. · Excellent analytical and problem solving skills. · Detail oriented troubleshooting skills. · High flexible to work onsite or office and ready to travel on short notice. · An ability to work with diverse teams and team members (Product, Channel sales, etc.).

QC Analyst – Pharmaceuticals Location: South London (Fully Site-Based) Employment Type: Full-Time About the Role: We are seeking a highly skilled and motivated Quality Control Analyst to join a pharmaceutical team in South London. This is a fully site-based role, ideal for someone with a strong background in analytical chemistry and a passion for maintaining high standards in a GMP-regulated environment. Key Responsibilities: • Perform routine and non-routine analysis of raw materials and finished pharmaceutical products using HPLC (essential), GC, UV, and FTIR techniques (preferred)., • Demonstrate advanced troubleshooting skills with HPLC systems and lead Out of Specification (OOS) investigations., • Ensure all testing is conducted in compliance with GMP standards and internal SOPs., • Accurately document results and maintain laboratory records in accordance with regulatory requirements., • Support method development and validation activities as needed., • Collaborate with cross-functional teams to resolve quality issues and improve laboratory practices. Requirements: • Proven experience in a GMP-compliant pharmaceutical QC laboratory., • Strong proficiency in HPLC is essential, including troubleshooting and OOS investigations., • Experience with GC, UV, and FTIR techniques is highly desirable., • Excellent attention to detail and ability to work independently in a fast-paced environment., • Strong communication and documentation skills. What’s on Offer: • Competitive salary and benefits package., • Opportunity to work in a dynamic and supportive team., • Career development and training opportunities. Key Words: QC, quality control, analyst, analytical scientist, chemistry, chemist, chromatography, HPLC, GC, TLC, FTIR, UV Vis, techniques, GMP, Good Manufacturing Practice, laboratory technician, pharmaceutical, healthcare, supplement, medical.

Sonata Software Overview In today's market, there is a unique duality in technology adoption. On one side, extreme focus on cost containment by clients, and on the other, deep motivation to modernize their Digital storefronts to attract more consumers and B2B customers. As a leading Modernization Engineering company, we aim to deliver modernization-driven hypergrowth for our clients based on the deep differentiation we have created in Modernization Engineering, powered by our Lightening suite and 16-step Platformation™ playbook. In addition, we bring agility and systems thinking to accelerate time to market for our clients. Headquartered in Bengaluru, India, Sonata has a strong global presence, including key regions in the US, UK, Europe, APAC, and ANZ. We are a trusted partner of world-leading companies in BFSI (Banking, Financial Services, and Insurance), HLS (Healthcare and Lifesciences), TMT (Telecom, Media, and Technology), Retail & CPG, and Manufacturing space. Our bouquet of Modernization Engineering Services cuts across Cloud, Data, Dynamics, Contact Centers, and around newer technologies like Generative AI, MS Fabric, and other modernization platforms. Position: CS Azure Infrastructure Engineer Location: UK Work Mode: Hybrid Experience: 10 - 15 years UK citizens Role Overview We are seeking a skilled and experienced Engineer with expertise in Azure Stack HCI, Windows Server, Hyper-V, and VMWare. The successful candidate needs to have several years of experience with Hyper-Converged Infrastructure, Virtualization, Storage and Networking. Role type: Engineer to advise on architecture, consulting, and support to help customers drive solutions and resolutions Qualifications Technical experience with hybrid infrastructures, architecture designs and Cloud Adoption – Well Architected Framework. 8+ years’ experience with customer facing roles in systems architecture, administration, operations, software support, IT consulting, on-premises and cloud support or consulting for enterprise and/or government customer base, and advanced troubleshooting. Understanding of Microsoft’s Modern IT Architecture and Strategy. Proven track record in successfully planning, deploying, operating, and optimizing on-premises, Private and Public cloud environments. Windows and Azure certifications - Advanced Microsoft certifications are preferred. Characteristics of importance include but are not limited to customer service, problem solving, communication skills, and the ability to read/interpret the needs/wants of customer executives and leaders. Required Skill Set: • Windows Server Platforms / Virtualization, • Customer Engineer Technical skills:, • Broad knowledge of on-premises Microsoft products with deep understanding of the following:, • Azure Stack HCI/Local Software, • Defined Networking Deployments and Configuration, • Network ATC Storage Spaces, • Direct Deployments and Configuration Storage, • Provisioning Azure ARC for Servers, • Azure Virtual Desktop, • Virtual Machines, • Azure Update Manager, • Azure Monitor Windows Server (Windows Server 2012 R2-2025 = advanced level), • Virtualization (Azure Stack HCI/Local, Hyper-V, VMware), • System Center Virtual Machine Manager, • Azure Migrate Azure Backup and Site Recovery Backup and migration tools (SCDPM, Veeam, Commvault, Carbonite, …), • General Azure IaaS platform (networking, storage, etc.) Why join Sonata Software? At Sonata, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you will not be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. Sonata Software is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law

Senior Network Engineer - SDWAN 2 days a week in the office Up to £65k Harrogate Permanent Looking for a Senior Network Engineer to work and deliver on SDWAN projects for our clients. Technical Skills • SDWAN design and implementation (Fortinet, Meraki), • Network configuration and troubleshooting (firewalls, routers, switches), • Knowledge of WAN and LAN technologies, • Experience with VPNs, MPLS, BGP, OSPF, QoS, • Strong understanding of TCP/IP, IPv4, IPv6, • Customer service and communication skills, • Project management and documentation, • Hands-on experience with Cisco, Fortinet, Huawei, and other vendors, • Security standards and compliance (ISO9001, ISO27001), • Ability to work independently and under pressure Please apply or email

2ND LINE IT SUPPORT3-6 MONTH CONTRACT DAY RATE - £200.00 (INSIDE) LOCATION: YORK HYBRID WORKING Your new role A 2nd Line IT Support Contractor is required to join a well-established IT Service Desk who supports the business on a National scale. The 2nd Line Contractor will be part of the Team who pick up and resolves any escalated incidents and service requests and those requiring advanced troubleshooting and resolution. What you'll need to succeed • Previous experience of working on a busy IT Service Desk, • Strong knowledge of Windows 11 (On-premise domain & Cloud integrated), • Experience with Active Directory and Azure Active Directory user & group administration, • Ability to support M365 services (Teams, SharePoint, OneDrive), • Knowledge of InTune, • Previous experience of working with ITIL service management processes What you'll get in return This is an initial 3-Month contract - highly likely to extend to 6 Months - Hybrid working after Initial Training - £200.00 Per Day (Inside / Umbrella). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Desired Skills and Experience • Previous experience of working on a busy IT Service Desk, • Strong knowledge of Windows 11 (On-premise domain & Cloud integrated), • Experience with Active Directory and Azure Active Directory user & group administration, • Ability to support M365 services (Teams, SharePoint, OneDrive), • Knowledge of InTune, • Previous experience of working with ITIL service management processes Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

System Management and Support: Provide frontline technical support for MES and LES platforms. Problem-Solving: Strong analytical and troubleshooting skills, with the ability to systematically diagnose and resolve technical issues. Good communication and interpersonal skills, with a proven abilit

Strong analytical and troubleshooting skills for resolving technical issues efficiently.