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Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Portfolio Underwriter for the Sky Protect home insurance team, your responsibilities extend beyond traditional underwriting tasks; you're a key player in the decision-making team, leveraging your insights to drive strategic portfolio growth and development. Your contributions are instrumental in sculpting our digital, flexible, and innovative insurance offerings, ensuring they remain at the forefront of industry trends. What You'll Do: Here's where your expertise truly shines: • Strategic Underwriting: Your role goes beyond individual policies; you're crafting the blueprint for our entire portfolio. Your decisions are informed by a comprehensive understanding of underwriting guidelines and industry best practices., • Technical Guidance: Your expertise isn't just valuable internally; it's a guiding light for our entire team. You provide technical assistance on underwriting matters, ensuring that our decisions are grounded in sound underwriting principles., • Policy Development: Your input into policy development is crucial. You contribute to the creation and refinement of policy wordings and documentation, ensuring that they meet the needs of our customers and comply with regulatory requirements., • Compliance Oversight: Compliance isn't just a box to tick; it's a fundamental aspect of our operations. You work closely with the Governance Team to ensure that our underwriting practices are compliant with internal processes and regulatory requirements., • Documentation Management: Your attention to detail ensures that our policy wordings and documentation are clear, accurate, and legally sound. You play a crucial role in ensuring that our customers understand their coverage and obligations., • Underwriting governance and controls: You're not just following rules; you're shaping them. You assist in the development, administration, and monitoring of underwriting controls, rules and guidelines which cover key areas of technical and governance best practice, relating to underwriting, ensuring that they evolve in line with our strategic objectives., • Adaptability: In a rapidly evolving industry, adaptability is key. You thrive in dynamic, fast-paced environments, embracing change as an opportunity for growth and innovation., • Cultural Alignment and attitude: You embody our culture of innovation, collaboration, and customer-centricity. Your 'can-do' attitude and commitment to excellence set the standard for our team. You are required to develop and maintain good relationships within commercial team, Sky Protect and other stakeholders including insurers - built on trust, integrity, and high performance.What You'll Bring:, • Knowledge: You have a deep understanding of home insurance and portfolio underwriting., • Experience: Your track record demonstrates your proficiency in portfolio management and decision-making., • Problem-Solving: Your analytical skills and strategic mindset enable you to identify opportunities and overcome challenges., • Rule Development: You have experience in developing, administering, and monitoring underwriting rules and guidelines., • Analytical Acumen: You're skilled in compiling and analysing statistical data to inform strategic decisions., • Adaptability: You thrive in dynamic, fast-paced environments., • Cultural Alignment: Your values align with our commitment to innovation, collaboration, and customer-centricity. The Rewards: There's a reason people can't stop talking about #LifeAtSky! Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do • Build clean, reusable APIs for video playback on mobile devices, • Develop modular Android components for use across multiple apps, • Design and implement end-to-end playback features including DRM, ads, and analytics, • Analyze, optimize, and improve the performance and reliability of the codebase, • Collaborate with teammates and mentor junior engineers, • Comcast and Sky manage thousands of linear channels and a vast library of on-demand content. You'll help develop new features and improve playback performance across a wide range of devices, • Work on technology that reaches millions of users globally, • Collaborate with world-class engineers across Comcast and Sky, • Build features that directly impact customer experience, • Be part of a team that values innovation, diversity, and technical excellence What you'll bring, • Deep extensive experience of Android application development, • Established and highly skilled in all aspects of software engineering, • Strong programming skills in Java and Kotlin, • Solid understanding of Android architecture patterns and best practices, • Experience with video streaming protocols (HLS, DASH), • Familiarity with ExoPlayer (bonus), • Agile development experience with CI/CD pipelines, • Strong analytical and debugging skills, • Ability to prioritize and organize effectively, • Willingness to mentor and collaborate in a team-oriented environment Team Overview As a Senior Android Engineer on the Android Viper Player team, you will help build and maintain client-side libraries that power video playback for millions of users across Comcast, Sky, and our global partners. These native SDKs are embedded in apps like Xfinity TV, Contour2, FreeRange TV, delivering Live, OnDemand, and Recorded content with high performance and reliability. You'll contribute to the development of a robust video player that integrates with streaming services, DRM, advertising, emergency alerts, and real-time analytics. Your work will directly impact how users around the world experience video on Android and FireTV devices. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The SRE team, is responsible for the implementation and administration of the infrastructure for the Video On Demand (VOD) content. The infrastructure consists of many technology stacks, i.e., AWS, GCP, Cassandra, Kafka, etc. which provides a great opportunity to learn and develop code to implement and administrate the technologies What you'll do • Be the Lead on multiple delivery projects while work on day-to-day BAU and support tasks., • Proactively create and deliver infrastructure as code to improve the availability, scalability, latency, and efficiency of our internal or customer-facing services, • Lead Troubleshooting and problem solving, • Create new designs, architectures and standards for new projects or solutions to improve current infrastructure, and contribute to the stability and security of the environment, • Help with capacity planning and demand forecasting, software performance analysis and system tuning, defining processes and best practices for reliable and timely delivery, • Communicate work status regularly with a clear articulation of design choices along the way.What you'll bring, • Proven experience in solving technical issues, managing technical projects, and mentoring engineers., • Background working in a multi-technical Site Reliability Engineering (SRE) department, with the ability to break down complex problems and deliver practical solutions., • Strong interpersonal and communication skills for effective collaboration with stakeholders and peers., • Demonstrated ambition and adaptability to thrive in a fast-paced, constantly evolving digital environment., • A solid track record in both technical roles and mentoring responsibilities., • Technical competency in Linux system administration (Ubuntu), monitoring tools (Prometheus, Nagios, Icinga), and cloud platforms (AWS, GCP) including deployment and automation., • Hands-on experience with CDN tools (e.g., Akamai, Fastly), networking (load balancing, routing, switching), databases (SQL/NoSQL, ideally Cassandra), scripting/system programming (Python, Bash, Go, Java), and configuration management (Ansible, Terraform)., • Familiarity with CI/CD tools (Jenkins, Concourse, GitLab CI, GitHub Actions) and virtualization technologies (VMWare).Please note that there is an on-call working rota for this rolePlease note that there is an on-call working rota for this role Team overview Global Streaming Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Account Manager / Account Executive / Regional Account Manager / Inside Sales Executive / Sales Executive to join a global, leading cable manufacturer. This Account Manager / Regional Account Manager / Inside Sales Executive / Sales Executive will be working hybrid, 3 days office, 2 days home based, in Greater London, focusing on management of key accounts and sales support for cable management sy...

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. We are looking for a professional sales professional who will support this home to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of a first-class care home. You will deliver a full range of sales and marketing approaches to drive sales including handling enquiries, developing the digital profile of the home and networking with the local community. Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care. REWARDS PACKAGE: Attritive salary, alongside a competitive commission structure Access to a range of retail and leisure discounts Access to a range of wellbeing support and Best Doctors Service Opportunity to develop within a hugely supportive team RESPONSIBILITIES: Managing enquiries to improve the conversion rates and achieve occupancy targets Excellent communication skills. Networking within the local community to raise the profile of the home and generate enquiries Supporting local and wider marketing activities togenerate enquiries,drive conversion rates and increase occupancy Identifying opportunities to improve sales and marketing performance NEED TO HAVE: Have proven sales and marketing experience preferably in healthcare but not essential Have the ability to analyse data on Salesforce or similar CRM application Be self-motivated and target driven Have interpersonal and professional qualities Confident user of Microsoft Office (Excel/Powerpoint) Full UK driving licence. NEED TO DO: Represent Barchester and our state of the art home in a friendly and professional manner. Responsible for all sales activity for the home. Talking to potential new residents over the phone, and providing informative and welcoming tours of the home. Engage with residents and relatives to understand their experience and requirements. Respond to sales enquiries. Actively generate leads and identify local marketing opportunities. Maintain a contacts database. Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.

The HR Administrator role is a part-time position based within our Teddington Head Office HR team.The role is responsible for delivering organised and efficient administrative support, contributing to a smooth HR service for both our sites and our Head Office.You will support the full employee lifec

PMO Lead – Front Office Systems Office Location: New Malden This role will be based in our New Malden Office and benefit from our hybrid working arrangements. There will be occasional travel to other UK Offices and a requirement to work across different time zones. Role Objectives Hays are seeking a proactive, methodical and detail-focused individual to join their Front Office Applications team as a PMO Lead within the global Digital and Technology group. This role plays a key part in supporting the successful delivery of technology programmes by ensuring consistent adoption of project standards and accurate reporting. The role acts a bridge between FO Delivery teams, the central Portfolio function and strategic programmes.This will be a central role within an organisation undergoing significant digital change. The role would suit an individual who can work with ambiguity, is solution-focussed, and keen to gain exposure to a large-scale technology transformation. The ideal candidate will be comfortable working across a complex portfolio of Technology initiatives— not leading them, but ensuring they are delivered in line with agreed frameworks and governance. This role includes line management of a junior office manager and requires strong collaboration with internal stakeholders and external partners Key Result Areas: • Support governance by maintaining project standards, reporting cycles, and documentation quality across all active initiatives., • Coordinate FO project planning and tracking, ensuring schedules, budgets, and dependencies are well defined and maintained in agreed PM tools/templates., • Consolidate and report portfolio performance — supporting the production of dashboards, variance analysis, and highlighting key risks and issues for leadership review., • Facilitate stage gate and governance reviews, ensuring consistent compliance with delivery frameworks and escalation protocols., • Provide guidance to project managers on methodology, templates, and best practice in planning, risk management, and benefits tracking., • Monitor resource utilisation and capacity, helping align project demand with available delivery capability., • Work with finance and delivery leads to support forecasting, cost tracking, and benefit realisation reporting., • Identify and drive process improvements within the PMO to enhance efficiency, consistency, and transparency., • Maintain RAID logs and change control registers, ensuring accurate and auditable records across all programmes., • Prepare exec-ready reports and updates and work with senior stakeholders to ensure visibility of project health, support prioritisation decisions, and enable informed executive oversight. Candidate Requirements Behavioural Competencies: • Builds customer loyalty: Demonstrates an understanding of the customer (internal/external), builds productive customer relationships with integrity and takes responsibility for ensuring customer advocacy., • Delivers against operational objectives: Translates strategic priorities into medium-term operational reality for own part of the business, respecting and aligning with the values and managing interdependencies with other parts of Hays., • Builds collaborative relationships: Establishes effective relationships with a wide range of stakeholders inside and outside their immediate working environment, valuing the contribution from others and leveraging networks across Hays., • Facilitates transformational change: Facilitates the implementation of change and transformation within the workplace by guiding others and helping them adapt is a positive ambassador of change., • Demonstrates personal resilience: Highly efficient, has the organisation skills to manage a diverse range of tasks and see work through to completion, in a timely manner, ensuring deadlines are met.Able to cope well with pressure, deals constructively with setbacks. Technical Competencies and previous experience: • 5+ years’ experience in information technology and working within a delivery focused PMO function., • Agile and adaptable, can effectively manage change., • Highly proficient with excel, and PowerPoint., • Proven experience within a PMO function in a technology team., • Demonstrated track record of successful delivery oversight for system implementation, upgrades and integrations for large projects and small changes., • Experience of 3rd party vendor delivery of project services, • Excellent numeracy, communication and interpersonal skills., • Experience of working cross-culturally in a global What you will get in return This is a truly unique opportunity to work in the strategic function of the Hays group business and collaborate with senior leaders to help shape tomorrow together. In addition, Hays group offer: • Competitive compensation and reward package, • Stimulating and rewarding work at a time of significant organisational change., • An inclusive culture built on rewarding success and the opportunity to influence your future career path., • Flexible hybrid working patterns., • Broad range of employee wellbeing initiatives and benefits, • Community of internal support networks, • Paid volunteering day for all employees under our Working for Your Tomorrow Initiative Life at Hays presents the opportunity for growth, varied career paths, exciting challenges and a culture of inclusion that celebrates diversity. As a committed Disability Confident employer, if you’re thinking of a new tomorrow for your career, whatever your background, let’s work together to create it! At Hays, we share a passion for creating a culture of opportunities for our people to flourish and succeed, whatever your background. We know that diversity of perspective and an inclusive approach, which encourages those experiences and views to be heard, is great for business and therefore your career.

Lead Support Engineer – Azure + M365, Networking (Twickenham or Epsom) - £80,000 • Do you want to be an exceptional 3rd line support engineer that gets heavily involved with final escalations in a dynamic, growing team?, • Do you want an opportunity to further your career inside a well-respected Microsoft Gold partner?, • Do you want to work with a business that values collaboration, offers flexibility, and invests in your professional development? Here’s a brilliant opportunity to join a highly respected Microsoft Gold partner MSP, delivering managed services to some of their high-value, key clients. This is a visible, senior support role where you’ll handle escalations, and act as a technical mentor within the business. You’ll be joining a close-knit team in London (Twickenham or Epsom) Key skills: • Proven 3rd Line support experience in a busy MSP or IT Services environment, • Strong skills across Microsoft technologies – Azure, M365, Intune, AAD, Exchange, Entra, • Solid networking experience in Cisco and Fortigate, • Confidence dealing with major incidents, escalations and tricky support issues, • Comfortable with scripting (e.g. PowerShell) and endpoint management tools, • A clear, confident communicator who enjoys solving problems and helping others, • Happy being office-based (5 days per week during probation, then 4 days in) Duties and Responsibilities: • Acting as the final escalation point for complex tickets and service desk issues, • Leading troubleshooting for Azure, Microsoft 365, Intune and endpoint services, • Taking ownership of major incidents and problems – including post-incident analysis, • Working alongside professional services during project transitions and onboarding, • Helping junior engineers develop – peer reviews, guidance, and knowledge sharing, • Creating and updating internal documentation and best-practice procedures, • Representing the technical team in client conversations and internal reviews Ideal Certifications: • AZ104 / AZ350 / AZ500 / AZ700 / MS700 / SC300 / MD102 / MS102 This is a role for someone who enjoys taking ownership, solving high-impact issues, and playing a senior part in the service desk. If you’re looking for a technically stimulating role in a business that genuinely values training and development – get in touch! Lead Support Engineer – Azure + M365, Networking (Twickenham or Epsom) - £80,000

About us Hikvision UK& Ireland Ltd is the UK branch of Hikvision, which is the world’s leading video surveillance manufacturer. We have employed over 50,000 people world-wide to help us to develop and produce high quality equipment intended for public use. As a result, we have achieved the highest global ranking in the A&S Security 50 on multiple occasions. About the role The Technical Trainer plays a pivotal role in the training function to ensure the best application of technical training is delivered to Hikvision customers - distribution channel partners. The job holder is also expected to ensure Hikvision's reputation and business performance are healthy so that it helps the business grow sustainably. Main Responsibilities: • Work with the training assistant to schedule training sessions, organize IT and other equipment, and manage course enrolment., • Deliver training sessions on the subjects of HCSA-CCTV, HCSA-Hik-ProConnect, HCSP, HCSA-VMS (HikCentral), HCSA-Non Video, iVMS4200., • Assist in designing and expanding training and development programmes based on the company’s needs., • Maintain the training and development programmes and manuals to ensure they are up-to-date and effective., • Work closely with HQ training team and local product management team to further develop new relevant knowledge and skills based on the market and the company’s products and solutions., • Deliver and support demonstrations, training, exhibitions or roadshows related to Hikvision products and solutions. Our ideal candidate • Has experience delivering presentations and training to a small or large group of people., • Analogue CCTV system design skills, knowledge and experience - desirable for existing systems and migration., • IT network design skills, knowledge and experience, • IP CCTV system design skills, knowledge and experience, • Desirable for technical knowledge of Hikvision products and solutions, • Excellent presentation and communication skills. What we offer • Base Salary + Quarterly OTE, • Pension where we match your contributions, • 25 days of paid holiday plus bank holidays, • Sick pay, • Regular Internal events, • Medical Insurance, • Dental Insurance, • Life Insurance, • Free Breakfast in the office, • Referral Scheme

IT Support Analyst - Hospitality Up to £34,000 per annum + benefits West London – Full Time, On Site We are representing a premier sports club with operations across two sites in West London is seeking a dedicated and enthusiastic IT Support Analyst to join its IT team full-time on site. This is an exciting opportunity to work in a dynamic environment supporting both hospitality and business operations. You’ll be responsible for the implementation, configuration, maintenance, and support of existing Mac and Windows environments, ensuring seamless IT service delivery across the organisation. Key Responsibilities • Provide 2nd line support to end users across both sites., • Manage and resolve escalated support tickets., • Troubleshoot hardware and software issues across Windows 11 and macOS., • Administer and support Office 365 applications and services., • Perform patching and system updates., • Fix and maintain IT infrastructure and end-user devices., • Participate in weekend work as required to support operational needs. About You • Minimum of 2 years’ experience in a support role., • Experience with Windows 11, • Familiarity with Office 365 administration and troubleshooting., • Strong troubleshooting and problem-solving skills., • Willing to work full-time on site across two West London locations., • Flexible to support occasional weekend work., • It would be a bonus if you have worked within a Hospitality or Food and Beverage environment with experience of working with POS, tills or restaurant technologies. Employee Benefits • 25 days of paid annual leave, plus additional days accrued with service., • Pension scheme with up to 7.5% employer match., • Salary sacrifice schemes: Electric Cars, Bicycles, Nursery., • Free gym membership. If you’re ready to take the next step in your IT career and thrive in a fast-paced, high-profile environment, we’d love to hear from you.

Job Title: Senior Azure SaaS Reliability & Support Engineer Department: Service Delivery Location : Kingston Upon Thames / Hybrid Country: UK Level: Individual Contributor Reports To: Head of Customer support Contract Type: Permanent Contracted Hours/Days: 37.5 hours / 5 days About Us At Reveal, passion meets purpose. Our body-worn video solutions are more than just technology; they're a testament to our commitment to safety, innovation and change. Rooted in the UK, we've become a trusted ally for many police forces, local authorities, retailers and private organisations; helping to pioneer and drive the application of body-worn video in settings and geographies where we can see exciting potential. With an influence now spanning over 40 countries, our mission to make a positive impact continues to gain momentum. Purpose We operate hundreds of Single Tenant (ST) and Multi Tenant (MT) deployments for customers across Azure, each with their own servers, database, and storage. This role exists to keep every deployment healthy, performant, and reliable — resolving customer-specific issues, ensuring fleet-wide uptime, and building automation to prevent problems before they happen. You will be the bridge between support, engineering, and cloud operations: • Investigating and fixing complex application and infrastructure issues., • Monitoring capacity, performance, and error budgets across all deployments., • Designing automation and tooling to improve reliability and reduce manual work. Your Responsibilities and Tasks 1. Environment Health & Incident Response • Monitor ST and MT environments for server performance, response times, error rates, and application health., • Detect and resolve database issues, stalled file processing, or misplaced storage objects., • Use Azure diagnostics and telemetry to troubleshoot and resolve complex incidents., • Provide third-line support for escalated customer cases, collaborating with development for code-level fixes. 2. Reliability Engineering (Fleet Level) • Maintain uptime, performance, and scalability across all ST and MT deployments., • Define and track service-level objectives (SLOs) and error budgets for different environment types., • Perform capacity planning for servers, databases, and storage, scaling resources before issues occur., • Identify systemic patterns causing downtime and implement fixes at scale. 3. Automation & Tooling • Build scripts and automation (PowerShell, C#, Azure Functions, Logic Apps) to detect and remediate common application or infrastructure issues., • Automate environment health checks and reporting., • Develop self-healing routines for recurring problems. 4. Monitoring & Reporting • Implement and maintain Azure Monitor / Application Insights / Log Analytics dashboards for:, • Environment uptime & performance, • SLA compliance & error budget tracking, • Incident trends and recurring issue analysis, • Provide regular reliability reports and improvement recommendations to stakeholders. 5. Continuous Improvement & Knowledge Sharing • Feed recurring issues and systemic risks into the continuous improvement programme., • Contribute to post-incident reviews with actionable follow-ups., • Maintain troubleshooting guides and technical runbooks for common issues. Success Measures (KPIs) • Uptime: ≥ target SLO % for ST and MT environments., • Error Budget Burn Rate: Maintain within agreed thresholds., • Incident Metrics:, • Reduce MTTR for P1/P2 incidents., • Reduce recurrence rate of common issues., • Automation Impact:, • Number of recurring issues automated/self-healed., • Hours saved through automation vs manual intervention., • Customer Impact:, • Reduced escalations from L1/L2 support., • Improved customer satisfaction for technical cases. Your Qualifications, Technical Skills and Experience Essential Technical Skills • 3+ years in third-line support, SRE, or cloud operations for enterprise SaaS., • Proven track record in incident resolution and root cause analysis., • Experience working with both multi-tenant and single-tenant cloud architectures., • Strong background in supporting C# / .NET Core / MVC web applications with SQL Server backends and Azure Blob Storage., • Advanced Azure diagnostics (Application Insights, Log Analytics, Kusto Query Language)., • Proficient in SQL for investigation and remediation., • Scripting and automation skills in PowerShell and/or C#., • Understanding of Azure components: App Services, VMs, SQL DB, Blob Storage, scaling strategies., • Experience in capacity planning, SLOs, and error budget management, • Azure Monitor, Application Insights, Log Analytics, Azure Data Explorer (KQL), Azure Functions, Logic Apps, PowerShell, C#, SQL Server Management Studio, Azure Storage Explorer, Power BI (for reporting). Desirable Your Personal Skills and Attributes • Exceptional problem-solving skills with strong attention to detail., • Ability to clearly document findings and communicate with technical and non-technical audiences., • Calm under pressure during high-priority incidents., • Collaborative mindset, working closely with support, dev, and ops teams This job description is not intended to be an exhaustive list of duties and responsibilities. You may be expected to perform different tasks as the needs of the business and your role evolve. Your job description will be reviewed and updated accordingly. Working at Reveal Joining Reveal Media isn't just about taking on a job—it's about being part of a family that champions change. We combine our passion for innovation with a genuine desire to make the world safer. Here, every challenge becomes an exciting project, every solution a collective win. Surrounded by a diverse, forward-thinking team, you’ll experience a culture where ideas flourish, growth is nurtured, and every day is an opportunity to make a real difference. And with an array of benefits tailored to your wellbeing and development, we ensure that while you're taking care of our mission, we're taking care of you. Your Benefits • Private Medical Insurance: Your health matters, and we've got you covered., • Birthday Off: Celebrate your day your way – it’s on us., • Holiday Purchase: Need more downtime? Purchase up to an additional 5 days of holiday., • Employee Assistance Programme: Confidential 24/7 helpline and support for you and your immediate family., • Time for You: We value your personal time. That’s why we aim to finish work at 2pm on Fridays., • Better Working: We embrace hybrid working and, where it is operationally practicable, we support employees splitting their working time between the office and home., • Pension: Plan for tomorrow with our pension scheme via NEST. Our Green Initiatives Our commitment to a greener future isn’t just words – we take it seriously. As a result, we have set ourselves the ambitious goal of reducing our energy, carbon, and waste footprint to zero. We continuously review our operations against our sustainability goals and all our company cars are electric. We believe in investing in companies working towards a cleaner and greener future and we also reward any employee who uses or switches to using green energy …… because every step, big or small, contributes to significant change.

WHO WE ARE Avolta is the world’s leading travel experience player. With a traveler-centric philosophy and a geographically diverse network, the travel retail and F&B company addresses the needs of up to 2.3 billion passengers each year, with 5,500 outlets in more than 75 countries across six continents. Guided by their Destination 2027 strategy and boosted by their recent combination with travel F&B giant Autogrill, the company is well positioned to realise their ambition to create a Travel Experience Revolution through their many locations at airports, motorways, cruise lines, seaports and railway stations amongst others. Avolta is committed to and focused on four key areas, where we want to have a positive impact: customer experience; employee wellbeing and advancement; protecting the environment. Purpose of the Role Are you passionate about delivering seamless IT experiences and keeping infrastructure running smoothly? As our IT Infrastructure Specialist, you’ll be at the heart of our technical operations — managing Active Directory, supporting our VMware environment, and resolving IT issues with precision and care. You’ll work closely with the IT Infrastructure Manager and collaborate across teams to ensure our systems are secure, efficient, and user-friendly. This is a hands-on role where your technical expertise and customer-first mindset will make a real impact across the business. Responsibilities You’ll be responsible for: • Managing and maintaining Windows Server environments (2012–2019), • Providing expert-level support for Active Directory, Group Policy, and Windows Deployment Services, • Administering and optimizing Office 365 and Azure environments, • Supporting Citrix, VMware, and core server infrastructure, • Troubleshooting hardware and networking issues (TCP/IP, DNS, DHCP), • Deploying images using SCCM and supporting Windows 10/11 OS, • Delivering excellent support for Microsoft Teams, • Monitoring server backups and ensuring software/hardware orders are fulfilled, • Managing Microsoft licensing and ensuring compliance, • Following ITIL-aligned service management practices and improving processes, • Ensuring all installations are recorded and licenses verified, • Reporting software process violations and supporting daily operations checks What we are looking for You are someone who thrives in a fast-paced environment and brings a mix of technical depth and customer focus. To thrive in this role, you will need Technical Skills & Experience in the following: • Microsoft certification or equivalent experience, • Proven experience with Office 365 / Azure Administration (Essential), • Strong knowledge of Active Directory, VMware, and Windows Server, • CCNA or equivalent networking experience, • Hands-on experience with desktop and server hardware (2nd line support), • Familiarity with ITIL service management practices (Advantageous)

This is a great opportunity to join fast growing Microsoft Cloud & Managed Services Provider. You will be joining a well-established team and can be based in SW London. You will be working from the office managing incidents and requests over the phone from the initial request to resolution, using the ticketing system to record and document all progress through to ticket closure, ensuring that customer satisfaction and service level agreements are met. You will be taking escalations from the 1st line team and working at a 2nd line level although occasionally this could be rise to 3rd Line level. You will have exceptional M365 knowledge as well as a strong understanding of Azure, alongside these, skills in broader infrastructure and Networking would be advantageous. Key skills and responsibilities: • Exceptional knowledge of M365 / Azure, • Infrastructure / Networking, • Proven 2nd / 3rd Line Support in an MSP environment, • Exceptional communication skills and committed to customer satisfaction., • Working knowledge of ticketing systems and able to document ticket resolutions effectively., • Able to work under pressure and meet deadlines and SLA’s, • Able to work independently and as part of the team

About the role We’re partnering with a leading global biopharmaceutical company to hire an Medical Affairs Associate to support the coordination and delivery of investigator-initiated studies across international markets. This is a fantastic opportunity to join a highly collaborative environment, supporting impactful research at a global scale. Key Responsibilities: • Act as the main operational contact for affiliates, investigators and internal functions., • Manage the lifecycle of IITs — from contract execution through to close-out., • Track study milestones, enrolment updates, timelines, and budgets., • Ensure inspection readiness through accurate documentation and system updates., • Support regulatory and site readiness activities, including documentation for ethics and authority submissions., • Liaise with cross-functional teams to support drug supply, finance processes, and study escalations when needed. Requirements: • Bachelor’s degree in a scientific or health-related field, or equivalent clinical research experience., • Strong project management and contract negotiation skills., • Experience working in clinical research, ideally across multiple countries., • Excellent communication and organisational abilities. Preferred: • Medical or clinical operations background., • Knowledge of GCP, regulatory guidelines, and IIT processes., • Familiarity with CTMS or similar tracking tools. About Planet Pharma: Planet Pharma is an American parented Employment Business/Agency that provides global staffing services with its head-quarters in Chicago and our EMEA regional office located in Central London. We have invested significantly in creating a robust international platform that enables us to work compliantly in 30+ countries with a current network of 2500+ active contractors globally as well as a very strong permanent / direct hire recruitment offering. Our specialist knowledge and close relationships with our clients and the wider industry really makes us unique in our field. Just recently we were recognised by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs / Writing. We are an equal opportunities Recruitment Business and Agency. We welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age. Please click ‘apply’ or contact Finlay Keyworth at Planet Pharma for more information: E:

Health & Wellbeing Practitioner Salary: £34,787 – £46,382 Location: Feltham, London Borough of Hounslow About the Role We are seeking a dedicated Health & Wellbeing Practitioner to support colleagues working with Young Offenders, where education and careers support is delivered to young people aged 15–18. This role strengthens the resilience, confidence and wellbeing of staff operating in a challenging youth justice environment. You will provide immediate and ongoing emotional support, helping colleagues manage the demands of their roles and ultimately improving the quality of support delivered to young learners preparing for release. Key Responsibilities Support & Reflective Practice • Deliver immediate and follow-up debrief sessions after incidents or disclosures., • Help colleagues process emotional responses, identify learning points and rebuild confidence., • Facilitate regular one-to-one and group reflective practice sessions., • Build trusted relationships to encourage early help-seeking., • Offer wellbeing check-ins, drop-ins and tailored support plans., • Provide flexible availability, including outside standard hours when required., • Deliver wellbeing-focused training such as resilience, self-care, stress management and emotional regulation., • Implement a structured timetable for reflective practice sessions., • Establish clear processes for incident debriefs and timely responses., • Work with HR and management to identify wellbeing trends and offer data-informed recommendations., • Follow safeguarding processes including Recognition, Response, Reporting, Recording and Referral., • Adhere to health & safety policies, risk management and confidentiality standards., • Participate in relevant training and maintain high professional standards., • Promote equality, diversity and inclusion across all aspects of the role. Person Specification Qualifications & Professional Background • Allied health qualification recognised by the relevant professional body, such as:, • Occupational Therapist (HCPC), • Nurse (NMC), • Counsellor/Psychotherapist (BACP), • Cognitive Behavioural Therapist (BABCP), • Mental Health Nurse (NMC), • Clinical Psychologist/Behavioural Science (HCPC), • Degree-level qualification in social work, probation or similar field (desirable), • Knowledge of the youth justice system and related legal frameworks (desirable) Experience • Professional experience in your specialist field., • Experience supporting young people in challenging environments, such as hostels, special schools or family support teams., • Experience working with diverse communities., • Experience with youth offending teams, mentoring or volunteer roles in justice settings (desirable)., • Understanding of and adherence to professional practice standards. Skills & Attributes • Strong IT skills, including Microsoft Office and database use., • Excellent written and verbal communication., • Strong understanding of child development., • Ability to empathise with the challenges of youth justice environments., • Ability to train, coach and mentor colleagues., • Strong organisation and ability to work across multiple teams., • Understanding of emotional health and its impact on wellbeing., • Flexibility and effective time management., • Commitment to self-reflection and continuous professional development. Personal Qualities • Ability to build rapport and communicate effectively., • Strong interpersonal skills and ability to work both independently and collaboratively., • Ability to understand team motivations and adapt support styles., • Strong problem-solving abilities and calm under pressure., • Solutions-focused and resilient. Safeguarding & Additional Requirements • Commitment to safeguarding young people and vulnerable adults., • Enhanced DBS check required., • Commitment to equality, diversity and inclusion., • Willingness to travel when required.

Offshore Geotechnical Engineer (Office based role) Initial 12 Month Contract Outside IR35 Kingston upon Thames, Surrey – 3 days per week in office, 2 days per week from home A Geotechnical Engineer is required to work on an initial 12 month contract basis on a hybrid working set up based in Kingston-upon-Thames, Surrey that will be outside IR35. As Offshore Geotechnical Engineer you will be responsible for planning, executing, and interpreting geotechnical investigations to support the design and installation of offshore structures, including wind turbine foundations, oil & gas platforms, subsea pipelines, and seabed installations. The role involves interpretation, data analysis, and foundation design/installation recommendations while ensuring compliance with industry standards and project requirements. Here below your responsibilities: • As the Geotechnical Engineer, you will plan Offshore site investigations by defining scopes of work and selecting appropriate sampling/testing methods (e.g., CPT, boreholes)., • Analyse soil data to interpret lab results and derive geotechnical parameters like shear strength and stiffness., • Prepare Technical Reports, compile Geotechnical Interpretive Reports (GIRs) and Foundation Design Reports (FDRs)., • As the Geotechnical Engineer, you will support foundation design by providing input for piles, suction caissons and shallow foundations., • Perform Pile Analysis, calculate axial/lateral capacities and assess installation feasibility., • Assist Engineering Phases, contribute to FEED and detailed design stages with geotechnical expertise., • As the Geotechnical Engineer, you will ensure standards compliance following ISO, API, DNV codes and client specifications., • Manage Geotechnical Risks, participate in HAZID/HAZOP and review third-party deliverables., • Uphold Safety & Quality, align with companies HSEQ policies and maintain personal and team safety., • As the Geotechnical Engineer, you will coordinate & Collaborate with engineering teams and report findings to stakeholders. What are we looking for? • Experience: 5-10 years in offshore geotechnical roles with pile & foundations design and installation activities, • Education: Degree in Geotechnical Engineering, Civil/Structural Engineering or similar Technical skills: • Finite Element Analysis software (PLAXIS or ABAQUS) First Recruitment Group are committed to finding the right candidates for our clients, and the right companies for our candidates to work for. We’re passionate about putting people first, and take pride in being able to offer an all-round service for candidates and clients with our payroll solution, Primis and workforce management solution, Operam. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.

Programme Quality Engineer Our client operates in the advanced technology and defense sector, delivering complex solutions across land, sea, air, space, and cyberspace domains. Their mission is to solve challenging problems while fostering career development and community impact. Opportunity: The Programme Quality Engineer will deliver Mission Assurance support across assigned projects and programmes. The role ensures technical and process compliance for hardware and electrical system development, with responsibility for oversight, inspection, and acceptance of system deliverables. The engineer has authority to prevent release of deliverables until standards are met. Key Responsibilities: • Conduct Mission Assurance and Quality Assurance activities during project acquisition and execution., • Provide independent oversight to ensure compliance with internal, contractual, and external standards., • Participate in programme and project gate reviews to support project success., • Collaborate with project teams and supply chain staff to ensure supplier quality, including onboarding and ongoing performance management., • Support risk and opportunity management activities., • Assist in subcontract management and ensure programme-specific processes are documented., • Provide QA reports and escalate significant risks or issues., • Ensure deliverables meet quality and contractual standards., • Liaise with customers, suppliers, and third parties regarding Mission and Quality Assurance., • Collect, interpret, and present QA metrics to project leadership., • Follow up on audits to validate resolution of non-conformities. Essential Qualifications/Experience: • Quality Assurance experience, ideally in a systems engineering environment., • Familiarity with defense or government assurance requirements and practices., • Experience delivering defined Quality Assurance requirements., • Experience in quality improvement, lessons learned, and root cause analysis., • Experience in risk identification, reporting, and management., • Willingness to travel within the UK and a valid UK driving license. Preferred Qualifications/Knowledge: • Knowledge of APQP/PPAP methodology, preferably AS9145., • IPC 610/620 Certification for electrical inspection., • Experience creating and interpreting Quality Management Plans (QMPs) to meet defense standards., • Knowledge of defense engineering standards and systems engineering principles., • Familiarity with ISO 9001, AS9100, and ISO 27001. Competencies/Skills: • Self-motivated, able to work autonomously or as part of a team., • Strong interpersonal and stakeholder engagement skills., • Fluent in written and spoken English., • Strong analytical and problem-solving skills., • Proficiency with MS Office, JIRA, ERP systems (e.g., SAP)., • Flexible, dynamic, able to multi-task and work under pressure. Security Clearance: • Must be a sole British National., • Must be able to gain and maintain UK Government security clearance (SC). Benefits: • Flexible and hybrid working options, including compressed schedules., • Career development opportunities, performance bonuses, and healthcare benefits.

The Programme Quality Engineer is responsible for providing Mission Assurance support across assigned bids and defence programmes, ensuring that hardware and electrical elements of complex system development meet technical and process compliance standards. This role oversees, inspects, and approves system deliverables, with the authority to withhold release until all required standards are satisfied. Responsibilities: • Conduct Mission Assurance and Quality Assurance activities across bids and programme execution in line with company procedures., • Provide independent oversight to ensure compliance with external standards, internal policies, and contractual requirements., • Participate in Gate Reviews and support teams in achieving mission success., • Collaborate with project and Supply Chain teams to assure supplier quality, including onboarding, performance monitoring, and quarterly assessments of critical suppliers., • Oversee flow-down of MA/QA requirements to suppliers and manage sub-contract activities., • Contribute to Risk and Opportunity Management across bids, projects, and programmes., • Develop and maintain programme-specific processes and documentation., • Produce MA/QA reports, escalating key issues or risks, and ensure customer deliverables meet required standards., • Liaise with customers, suppliers, and third parties on all aspects of Mission and Quality Assurance, including presenting MA/QA metrics to Programme Managers and senior Quality leadership. Essential Experience • Quality Assurance experience in a systems engineering environment., • Experience of UK MOD assurance requirements and working practices., • Track record of delivering to identified Quality Assurance requirements., • Experience of quality improvement, including lessons learnt & root cause analysis., • Experience of risk identification, reporting and management, • Some UK travel is required, so a valid UK driving license is required. Preferred Experience • Strong knowledge of APQP/PPAP methodologies, preferably to AS9145 standards., • IPC 610/620 certified for electrical inspection., • Experienced in developing and interpreting Quality Management Plans (QMPs) in accordance with AQAP standards, including 2105 (Quality Plans), 2110 (Design, Development and Production), and 2210 (Software Quality Assurance)., • Solid understanding of Defence engineering standards and safety practices, including Def Stan 05-57 and IEC 61508., • Good understanding of systems engineering principles and methodologies., • Comprehensive knowledge of ISO 9001, AS9100, and ISO 27001 standards; familiarity with ISO 44001 and ISO 20000-1 is advantageous. Competency/Skill requirements • Highly self-motivated, capable of working independently or collaboratively within cross-functional teams., • Strong interpersonal communicator, able to build effective relationships and engage confidently with diverse stakeholders and customers., • Technically proficient, with experience using MS Office Suite, JIRA, Atlassian tools, and ERP systems such as SAP.

We’re looking for a skilled Telematics Technician to join our engineering team and take ownership of installing, maintaining, and supporting the smart systems powering our ground support and plant equipment across the UK. Responsibilities • Installing and commissioning telematics units on a varied fleet of vehicles and equipment., • Troubleshooting, repairing, and maintaining systems to ensure uptime and reliability., • Monitoring performance and alerts through the Targa Telematics platform., • Diagnosing technical issues on-site and getting things back up and running fast., • Taking full ownership of installation projects from planning to completion., • Training and supporting on-site teams so everyone knows how to get the most from our systems., • Keeping accurate logs of installations, inspections, and maintenance., • Travelling to UK sites as needed for installs, upgrades, and system checks., • Solid hands-on experience in electronics, auto-electrical, or a similar technical trade., • A good grasp of telematics, GPS, and automotive electrical systems., • Confidence reading wiring diagrams, schematics, and technical manuals., • A methodical, problem-solving mindset, • Strong communication skills, • Full UK driving licence and flexibility to travel., • Level 3 qualification in Auto Electrical or Mobile Electrical Principles., • Proactive and self-motivated, • Team player, approachable, and professional in every setting., • Competitive pay and a 6% employer pension contribution., • Private Medical cover + Life Assurance (3x salary)., • Employee Assistance Programme, • The chance to work with some of the most advanced telematics systems in the industry., • A supportive team that values innovation, reliability, and real engineering know-how.

Job Description: Project Support Engineer Location: Hounslow London Contract: Initial 6 Months Hours: Full-time on site (some evening work is required) Rate: Competitive, based on experience (INSIDE IR35) Role Overview We are seeking a Project Support Engineer with a strong background in communications and cabling - The role involves supporting the management and delivery of implementation projects focused on the installation of physical infrastructure and active network equipment both internally and externally. This position is embedded within a large-scale, high-security operational environment and requires strict adherence to Health and Safety standards. The successful candidate will work on-site, supporting the implementation, supervision, and quality assurance of project delivery activities. Core Activities: • Manage and support on-site implementation works for IT infrastructure projects., • Ensure Supervisors and Engineering Teams are fully briefed on the scope, safety, and methodology of the works., • Supervise all works diligently to ensure compliance with technical and H&S standards., • Assist the SPSE with contractor management, including third-party suppliers and contractors operating onsite, • Support the preparation and review of Risk Assessments and Method Statements (RAMS)., • Assist in the permit-raising process and liaise with stakeholders for relevant approvals., • Prepare and collate job packs and briefing materials for operational teams., • Identify and escalate Health, Safety, and implementation risks in a timely manner., • Conduct operational site inspections to ensure compliance with safe working practices., • Deliver daily/nightly pre-start briefings for all operatives, including subcontractors., • Actively promote a positive health and safety culture on-site., • Undertake survey works and compile comprehensive survey reports., • Complete detailed shift reports covering pre-works, active works, and post-works via digital reporting tools., • Flexibility for day and night working patterns as required. Experience: • Proven track record delivering on-site IT infrastructure and data cabling projects in complex operational environments (aviation, rail, or large infrastructure preferred)., • Demonstrated ability to manage teams and subcontractors on active worksites., • Knowledge and experience of data cabling installation, structured cabling, containment systems, and fibre/copper terminations., • Solid understanding of safe working practices and regulatory compliance in construction and technology environments., • Installation of cabling and physical IT infrastructure systems., • Basic knowledge of network infrastructure, including fault finding and test equipment usage., • Competent with Microsoft Office Suite (Word, Excel, PowerPoint)., • Strong documentation and reporting capability., • Structured Cabling Systems – Installation, termination, and testing of Cat5e, Cat6, Cat6a, and Cat7 copper cabling., • Fibre Optic Systems – Fibre termination, fusion splicing, patching, and OTDR testing (single-mode and multi-mode)., • Containment Systems – Installation of trunking, tray, basket, conduit, and cable management systems to design specifications., • Testing & Certification – Use of Fluke or equivalent test equipment for certification to BS/EN/ISO standards., • Cabling Standards – Working knowledge of relevant standards such as BS EN 50173, BS EN 50174, TIA/EIA 568 Qualifications IPAF City and Guilds SMSTS / SSSTS CSCS / ECS Card Full UK Driving Licence Additional Information The position requires flexibility to workdays or nights in line with project demands. This is a site-based role requiring a hands-on approach in a high-security, operational airport environment. Applicants should be able to demonstrate practical experience with data cabling and physical network installation in live or critical infrastructure environments.

The job holder plays an important role in Technical Support team by providing daily technical support to distributors and sub-distributors (including: trouble shooting, technical training, product induction and promotion) to ensure. The job holder is expected to ensure satisfactory HIKVISON technical services and continuous optimization of HIKVISION products via collation of customers’ requirements or product quality issues and giving prompt feedback. · Sort out cases in relation to product problems and carry out internal case-sharing. · Provide Hikvision Software/Hardware training on operation, installation, commissioning and maintenance to distributors and sub-distributors. · Summarise product requirements in the regions, analyse and give feedback to R&D team of headquarters, promote optimization and upgrading of products and ensure regional market needs are met. · Collate product quality issues and give prompt feedback; escalate the issues to Technical Support or R&D team of headquarters in timely manner to improve the quality of products. · Provide promotion of new products to distributors and sub-distributors via training, roadshows, exhibitions, exhibition receptions, etc. · Provide product consultation, product selection service to distributors, sub-distributors. · Carry out other duties assigned by line manager. Knowledge Skills · Fluent in Microsoft Office applications including Excel, Word, and PowerPoint. · Fluent in English and Mandarin, both written and verbal. · Good communication skills and interpersonal skills · Network/IT basic knowledge. · From an Engineering or related degree discipline Competence · Ability to convey complex technologies and specifications. · Aptitude to quickly learn new technologies. · Excellent analytical and problem solving skills. · Detail oriented troubleshooting skills. · High flexible to work onsite or office and ready to travel on short notice. · An ability to work with diverse teams and team members (Product, Channel sales, etc.).

About The Role: HomeServe are now recruiting for directly employed Gas Repair Engineers to join our team! Location - Twickenham Full Time - You will average 40 hours per week over the year working annualised hours (less in summer more in winter) but your pay will not change! This includes some weekend, evening and bank holiday work Salary - £51,400. Plus a £3000 guaranteed bonus in your first year HomeServe offers an industry leading reward package to attract the best in our field: Seasonal hours (shorter hours in the summerwith the same pay) Additional paid overtime Fantastic pension scheme including Income Protection Cover 33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months Free HomeServe Cover 8 policy Employee assistance programme looking out for you and your family Company van with fuel card Use of company tools, uniform and PPE Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development Learning and development opportunities Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager About the role: At HomeServe we put the customers' experience at the forefront of everything we do. As a Gas Repair Engineer you will undertake the maintenance and repair work of gas appliances and central heating systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth. About The Candidate: What you must have: CCN1, CENWAT1, HTR1 & CKR1 (if successful, copies of your certificates must be provided) Full UK Driving Licence with no more than 6 penalty points Excellent customer service Proactive, 'can do' attitude Keen eye for detail and problem-solving skills At HomeServe youll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. Training & Support: To help you settle in to your career at HomeServe, you will undertake our extensive training programme. Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will coverall things HomeServe, health and safety and provide you with your tools and equipment Week 2 - You will be buddied up with an experienced HomeServe Gas Repair Engineer Where geographically appropriate we will pay for your accommodation and meal allowance for your induction. The next steps: If you believe you are who we are looking forward for then click apply now! If your experience matches what we need you will be sent an open book Gas Theory Paper, where you can use all resources available to complete it. If you are successful at this stage, we will be in touch to invite you to an in-person interview. It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen. About The Company: Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing. HomeServe has got over 30 years' experience taking care of the nations' homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics our home experts are ready to get the job done. TPBN1_UKTJ

When you join our client you join the whole group, so you will have the support of our other Nursery Managers, Senior Managers and Head Office staff. Become a Valued Nursery Deputy Manager. Location: Kew TW9 (New nursery opening in October 2025).

Catch 22 are supporting a forward thinking Facilities Management organisation in the recruitment of a Facilities Administrator to provide support and assistance within a busy office environment.The role is a temporary contract (initially will be 4 months but could be extended or even turn permanent)

This role would suit a Technical Support Engineer or Service Engineer looking for an office based role with occasional international travel within a R&D environment where you will be recognised as a technical expert. Are you a Technical Support Engineer or Service Engineer looking for an office

We are seeking a reliable and organised.This role is key in keeping daily operations running smoothly and ensuring consistent administrative support across the project.Manage general office administration, documentation, and record-keeping.Schedule meetings, prepare minutes, and support project coor

Temporary Works Structural Engineer Esher, Surrey £50k-£75k A well established and highly reputable specialist Temporary Works Design Consultancy have an opening for an experienced temporary works design engineer join their proficient and experienced team at their head office in Esher. The consultancy has around 70 staff and is the in house design arm for a major contractor but also have much of their own external works as well. You would need to be a highly technical hands on structural engineer, with a CV showing significant experience with a range of buildings structures work and leadership roles. Ideally you will be MICE or MIStructE qualified. Geotechnical knowledge would be useful. You must have the full right to work in the UK and be living within commuting distance. The role will also include some permanent works design and geotechnical works. You will be given exposure to a wide variety of challenging works, including working on a variety of large buildings design projects often involving high profile and complex buildings projects. There will be demolition works, needling and propping, faade retentions, foundation designs, stability and alteration works, basements, geotechnical works and some permanent works. The role will be very varied and would suit a driven candidate with a problem solving can do attitude. Excellent communication skills and English are essential. The emphasis here is on high quality design solutions in a contractor led, often reactive work environment, so you must be a clear thinker and keen to work in a fast paced environment, leading from the front. An emphasis is put on having highly qualified staff here and offering expert solutions to clients. In addition to base salary there is 25 days holiday, pension, healthcare, bonus scheme, socials and one day work from home allowed if so wished. Sam Robson 07749 155538 Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business. TPBN1_UKTJ

Whats in it for you Competitive salary up to £35,000 (depending on experience) Performance-related bonus Free on-site parking Fully office-based role with a friendly, team-focused culture 28 days holiday (including bank holidays) Career development support, including CII or Cert II qualifica

Process and Project Manager – D365 CRM Location: London (Hybrid – 4 days in office, 1 day remote) Salary: £60,000 per annum + benefits About the Client: This high-growth, market-leading company is undertaking a major transformation project focused on system optimisation and process improvement. Operating across multiple functions and locations, they are committed to creating a diverse and inclusive workplace, where every background and perspective enriches their collective success. About the Job: A newly created opportunity has arisen for a Process and Project Manager to lead a business-critical CRM optimisation project. Reporting into senior leadership, this role will be pivotal in delivering improvements across internal workflows and system use, particularly focusing on the enhancement of Dynamics 365 CRM to drive operational efficiency. Duties will include: • Managing end-to-end CRM process improvement projects, with a focus on D365 CRM, • Identifying inefficiencies and developing structured plans to enhance workflow and user adoption, • Engaging with stakeholders across departments to gather requirements and ensure alignment, • Collaborating with technical teams to ensure CRM configuration meets business needs, • Tracking project timelines, risks, and deliverables to ensure successful implementation, • Providing training, documentation, and post-go-live support to internal users, • Supporting continuous improvement initiatives and data integrity within the CRM system About the Successful Applicant: You will have a proven track record of delivering process improvements and system optimisation projects, ideally within a CRM environment. Experience with Dynamics 365 CRM is essential. Strong project management skills, a collaborative approach, and the ability to communicate effectively across technical and non-technical stakeholders are key. What You Will Receive in Return: In return, you'll join a business undergoing meaningful change, where your contributions will directly influence future ways of working. You'll benefit from a competitive salary, hybrid working model (4 days office-based), career development opportunities, and a culture that values collaboration and continuous improvement.

Electronics Applications Engineer (Customer Support). Are you an Electronics Engineer or similar looking for a customer-facing role where you will be recognised as a technical expert and responsible for being customers first point of contact for service and support?. In this office based role you'll

The Property Operations Administrator works closely with the Property Manager to support the comprehensive management and maintenance of Digital Realtys Non-White Space areas including non-DC buildings and Digital Realty owned office spaces and supports the Site Operations team with various administ

If you thrive in a fast-paced office environment and have a keen eye for accuracy, we want to hear from you! Manage regional enquiries, maintain CRM records, and keep internal trackers up-to-date Support the sales process: issue proposals, process orders, check quotes, and follow up on quotation

Applications Engineer / Technical Support Engineer / Project Engineer required to join a global, leading HVAC/automation manufacturer. The Applications Engineer / Technical Support Engineer / Project Engineer will be responsible for supporting clients with technical queries, providing internal sales support as well as attending site to undertake technical surveys focusing on products within the HVAC/automation scope including sensors, flow meters, actuators, valves. This Applications Engineer / Technical Support Engineer / Project Engineer will be coming from a strong technical background across the HVAC, controls and/or automation sectors. You will also need to be able to offer capabilities including take-offs, sizing schedules and tender assistance. The position is office-based in Shepperton. Package • £40,000-£50,000, • Company bonus scheme, • Enhanced Pension contribution, • 25 days holiday annually, excluding bank holidaysApplications Engineer / Technical Support Engineer / Project Engineer Role, • Provide sales support focusing on products within the HVAC/automation scope including sensors, flow meters, actuators, valves, • Undertake technical surveys focusing on products within the HVAC/automation scope including sensors, flow meters, actuators, valves, • Support customers with product updates, quotes, lifecycle reports, • ...

Based in Hampton. Full time office-based role Salary: £25, 000- £29, 000 per annum plus bonus and benefits 37.5 hours week - currently working between the hours of 8.00am 5.30pm Free parking! We are currently recruiting for an Account Executive on behalf of one of our clients, a well-established organisation based in the Hampton area. This is a fantastic opportunity with anyone who has excellent communication skills and solid administrative experience. Key Responsibilities: - To provide support to Account Manager in maintaining and developing existing client relationships through proactive management To act as the main day to day point of contact for all clients; to produce client documentation within defined time-scales Produce new vehicle orders Progress orders advising clients of any change Generate and issue new vehicle contracts and monitor return Arrange new vehicle deliveries / vehicle collections Arrange vehicle re-allocations where required To handle and solve all client and driver queries in a prompt and professional manner, seeking guidance from the Account Manager and/or other departments where necessary To manage and/or generate monthly customer invoicing and recharges To generate and authorise external supplier orders To produce regular and ad-hoc client reports within defined time-scales To provide advice on rescheduling and early termination, seeking guidance from Account Manager, where necessary To maintain a professional attitude, building and maintaining relationships with internal and external customer To act in a manner which is efficient, orderly and timely ensuring tasks are achieved within the set time-scales To deal with any concerns or issues that may arise, implementing preventative improvements To undertake and complete development solutions as deemed necessary and as required in the performance of the role Person Specification: - Account Management or sales administration experience from within the motor or automotive industry. Customer service background/experience High levels of proficiency in Microsoft Office Ability to produce accurate work to tight deadlines under pressure with excellent time management skills Excellent written and verbal communication skills Excellent administration skills High level of Customer Care and quality service Problem solving ability Strong team player with strong negotiation skills Data/Information Analysis skills Positive, flexible outlook Full Driving Licence desirable Degree educated or equivalent desirable TPBN1_UKTJ

Are you an auditor looking for a change of environment? Have you trained in a Top 10 firm and are strong on your IFRS knowledge? If you're qualified and looking to make that first move into industry then take a look at this exciting new position. Client: Listed Financial Services Organisation Role: Group Finance Manager - Reporting to Group Finance Director Key Accountabilities: • Month End Close, • Financial Controls, • Business Partnering, • IFRS 15, 9, 16,, • IFRS 17 (Particularly of interest), • £65,000 - £75,000, • Bonus & Benefits, • Hybrid working 2 days per week in the office, • Progression & Development...

£35,000 + Bonus + Hybrid + Career Progression Are you an experienced B2B sales professional looking for your next step in a respected, well-established technical business with exceptional career progression and a global footprint? This is a fantastic opportunity to join an international manufacturer and solutions provider supplying high-quality cable, connectivity and industrial products. As a result of impressive commercial growth and internal promotion there are clear pathways for development, including senior sales roles, technical routes and international opportunities across the wider global group. If you want to build a long-term career with a supportive employer known for developing people (some team members have 30 years' service), this role offers exactly that. Joining a growing Technical Inside Sales team, you'll play a key role in managing, developing and retaining customers. Key Responsibilities • Respond to inbound enquiries, leads and RFQs, • Carry out warm outbound follow-ups to lapsed, dormant or partially engaged customers, • Close sales via email, webchat and phone - no cold calling!, • Provide presales support, product advice and quotation generation, • Promote digital self-service channels (E-shop) and assist customers who need additional support, • Maintain accurate CRM/ERP records (SAP or similar), • Ensure all inbound enquiries are followed up within 48 hours, • Work closely with technical, customer service and field sales colleagues to maximise opportunities This role is well suited to someone who enjoys consultative selling, solving customer problems and working with warm, engaged prospects. You'll be office-based for your first six months (probation and onboarding), after which you can work two days from home. It's a collaborative environment with plenty of cross-functional support and shared ownership of customer success. Skills & Experiences • Experience in B2B technical sales, internal sales or account management, • Strong customer service, relationship-building and commercial awareness, • A proactive and resilient approach with confidence in managing your own pipeline, • Experience with SAP, or similar ERP/CRM platforms (preferred), • Experience in cable, electrical or aligned industrial sectors (ideal but not essential) You'll enjoy a comprehensive package, including: • Private healthcare via Benenden Health, • Life Assurance Scheme, • Critical Illness Scheme, • 20 days' holiday + Bank Holidays +3 days Christmas closure, • +1 day per completed service year (up to 25 days), • Free onsite parking & a 30 second walk to train links, • Hybrid working after probation - 3 in the office, 2 remotely, • Clear development routes, annual reviews and a "Level Up" career progression programme, • International mobility options within the wider global group This is a rare opportunity to develop your career within a respected and growing organisation where the sales team enjoys excellent long-term retention, progression is structured, transparent and genuinely achievable. You'll gain exposure to a wide range of technical, commercial and even international pathways, giving you the scope to grow far beyond the core role. If you're ambitious, customer-focused and ready for a career-defining step forward, we'd love to hear from you. Apply now!

Company Description Title: Sous Chef - for top Media company - Osterley Location: London - Osterley Salary: up to £40,000 per annum, 40 hours, 5 out of 7 schedule Benefits: 28 Days holiday including bank holidays Plus your birthday off 3 volunteering days 3 days grandparent leave. 24 week’s enhanced maternity leave. Secondary career leave Wedding/commitment day leave. Free meals on shift. Bespoke training and development opportunities Apprenticeships opportunities for all experience levels Pension and life insurance. Discounts available from Perkbox app, from high street shops to holidays ensuring food safety standards are adhered to at all time. Station Management – oversee the production of all dishes assigned to your station and upkeep your designated area with supplies and ensuring cleanliness in line with policies and procedures. Quality Control – maintain high quality standards for all dishes, ensuring presentation and taste is considered at all times. Team Collaboration – communicate positively and effectively with all other team members and assist/support all colleagues where necessary. Coaching of junior chefs to support development. Menu Development – collaborate with head chef to develop and taste new recipes, providing suggestions for improvement or innovation. Cleaning and Maintenance – maintain cleanliness and organisation of the kitchen including your designated area ensuring equipment is in good working order. Qualifications Proven experience working as a Commis Chef or similar role. Knowledge of various cooking techniques and cuisines. Strong understanding of food safety and sanitation practices. Ability to work in a fast-paced, high-pressure environment. Excellent attention to detail and organisational skills. Strong communication and teamwork abilities Works according to the BaxterStorey core values Additional Information For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution! BaxterStorey Values: ALWAYS VISIONARY We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail. WHOLEHEARTEDLY POSITIVE We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people. CREATIVELY COLLABORATIVE We embrace our differences to push creativity and we work together to be better. FOREVER CONSCIOUS We work together as a team to lead by example, protecting the planet and supporting local communities. Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED

Job Description Work from Home Data Entry and Administration – Part-Time/Full-Time About the Job Position We are seeking organised and reliable individuals in Sutton Coldfield, UK to join our remote team for data entry and administrative support. This entry-level position comes with full training and flexible hours, making it suitable for both part-time and full-time work. Daily responsibilities include entering, verifying, and organising data using your computer, supporting online reports, and assisting with office and admin tasks. You may also help maintain records, update documentation, and provide feedback to improve client processes. This position allows you to work from home , giving flexibility to manage professional duties alongside personal commitments. About the Area Sutton Coldfield is a historic town in the West Midlands , known for its elegant architecture, parks, and strong community spirit. Residents enjoy a combination of local shopping, recreational facilities, and easy access to Birmingham, creating a supportive and convenient environment for professionals. Sutton Coldfield provides an ideal setting for individuals working online from home, allowing them to efficiently complete administrative and data entry tasks while enjoying a well-connected town lifestyle. About Us Top Level Promotions partners with companies across industries to deliver accurate data, research, and administrative support. Our UK-based remote team helps businesses make informed decisions by maintaining organised and reliable information. We are looking for dependable professionals who can efficiently work from home , manage administrative responsibilities, and complete projects accurately using online tools. Industries We Work In Data Entry Office Administration Market Research Analytics Retail E-commerce Education Online Learning Healthcare Public Services Food Beverage Hospitality Customer Service Support Technology Software Services Manufacturing Product Evaluation Travel, Tourism Lifestyle Qualifications Reliable high-speed internet connection. Functional computer or laptop with camera and microphone. Quiet, dedicated home workspace. Ability to handle confidential information responsibly. Skills Strong attention to detail in data entry and administrative work. Clear written and verbal communication. Competent with online tools and office software. Self-motivated and able to manage multiple tasks efficiently. Accuracy and consistency in completing assignments. Job Perks Flexible schedule in a fully remote role. Paid training provided for all new hires. Opportunity to contribute to meaningful projects across industries. Career growth potential within a supportive team environment. No commuting required, allowing focused work from home . Salary £18.50 – £36.00 per hour, depending on experience and project assignment. Experience Entry-level position with full training included. Previous data entry or administrative experience is helpful but not required. Application Applicants must reside in the United Kingdom . If you are organised, reliable, and motivated to perform professional work online using your computer in a structured home office environment, we encourage you to apply. Sincerely, Top Level Promotions Human Resources Department Requirements Marketing

Become a Valued Nursery Manager. Role: Experienced Nursery Manager. Location: Richmond. Nursery: 70 placement. Hours: 40 hours per week. Salary: £45000-£55000 P/A. Qualification: NVQ/Cache Level 3 or equivalent. Why join our clients' Family? You are an amazing Early Years Educator who has experience of managing staff, likes to take the initiative and wants to develop and grow your nursery. You may already be a Nursery Manager or you may be ready for the next step, whichever way, this is a great opportunity. With over 40 years’ experience and many Ofsted Outstanding grades, Our client can offer you the support you need to deliver your goals and create an outstanding nursery environment. Our client believes that a well-cared for team results in well-cared for children. That is why we strive to offer our staff every opportunity to develop with us to reach their full potential. We offer in-house and external training (wherever possible within working hours) including in exciting disciplines such as Forest School Leadership and Montessori. When you join our client you join the whole group, so you will have the support of our other Nursery Managers, Senior Managers and Head Office staff. You will also have the confidence of knowing that you are joining a team that offers Outstanding childcare. The Role: We are looking for an experienced Nursery Manager or Deputy Manager who is ready for a greater challenge. You will be responsible for Managing your nursery setting including: Delivering an Early Years curriculum which incorporates Montessori, HighScope and EYFS. Creating a warm and welcoming environment for parents and children. Recruiting, developing and managing a team of up to 12 staff. Selling the nursery to new parents including conducting viewings. Responding to all enquiries, both internal and external, in a timely manner. Ongoing nursery communications with parents including weekly newsletters. Operational planning. Budgetary management and reporting. Building excellent relationships with children, parents and colleagues. Promoting child welfare and ensuring all safeguarding procedures are followed. Contributing to the reputation of our clients Nursery Group. Benefits: Discount on Childcare Fees (50% from day one increasing to 66% with service). Fun social events throughout the year and an annual Christmas party. Celebration of hard work - bonuses, vouchers and social events. 33 days holidays pa with Birthday day off. Employee Assistance Programme. What you will bring: Experience as Nursery Manager or Deputy Nursery Manager. NVQ/Cache Level 3 Diploma in Early Years, NNEB, Montessori Diploma, Early Years Degree or QTS. Strong knowledge of EYFS and children’s learning and development. Leadership acumen. Excellent staff management skills. Experience in dealing with external organisations. Excellent interpersonal skills including verbal and written communication. Self-motivation, innovation and a positive outlook. Strong planning, budgeting and organisational skills. Lots of energy; and above all, A passion for delivering amazing educational experiences to children. An Enhanced DBS check and reference checks will be carried out prior to employment.

Online Concessions Assistant | SW London (Head Office - Hybrid) | £28k + Benefits Zachary Daniels are proud to be partnering with a leading UK clothing group to recruit an Online Concessions Assistant. This is an exciting opportunity for a recent graduate or someone with 1-2 years' experience in retail, merchandising, marketing or ecommerce who is looking to take the next step and build a long-term career. As Online Concessions Assistant, you'll work with some of the UK's biggest retail names including M&S, Next, John Lewis and Very, helping to deliver product launches, support trade performance and coordinate marketing activity. The Role: As Online Concessions Assistant, you will: • Take ownership of product data and assets, ensuring smooth and accurate launches on partner websites., • Manage the Product Launch Tracker and liaise with internal teams to hit deadlines., • Check sites daily to ensure pricing, product data and imagery are correct., • Produce weekly reports on product launches and trade performance., • Build strong relationships with concession partners and contribute to trade meetings., • Support with promotional campaigns and marketing activity to drive sales., • Coordinate campaign assets and samples for partner websites., • Work with the concessions merchandising team to ensure stock availability and highlight opportunities. About you: Online Concessions Assistant, experience: • A recent graduate or has 1-2 years' experience in ecommerce, merchandising, marketing, buying or retail., • Highly organised with excellent attention to detail., • Confident communicator, able to work with internal teams and external partners., • Proactive, adaptable and comfortable working in a fast-paced environment., • Skilled in MS Office (Word, Excel, PowerPoint)., • Curious about ecommerce, digital trading and brand partnerships, with a real desire to learn and grow. Experience with Product Information Management (PIM) systems is a bonus, but not essential - full training will be given. This is your chance to start and grow a career in ecommerce with a leading UK clothing group. The Online Concessions Assistant position offers hands-on experience with major retail partners, exposure to digital trading and merchandising, and the opportunity to learn from an experienced and supportive team. If you're ambitious, organised and ready to kick-start a career in online retail, we'd love to hear from you. Please make sure you apply today! BBBH34392

THE COMPANY At Bamboo Medical Communications we are dedicated to shaping the future of healthcare communications. Our talented and vibrant team work with our clients on cutting-edge treatments that make life-changing impacts to thousands of people all over the world. We provide tailored expertise in Medical Communications, Medical Education, Medical Affairs and Medical Events for pharmaceutical and medical device companies across a huge variety of therapy areas. We are a dynamic and innovative agency committed to advancing healthcare by creating clear, engaging, and impactful content for healthcare professionals and patients across the globe. Job Title: Account Executive Reports to: Account Manager Job type: Full-time; Hybrid SALARY: £26,000 - £30,000 depending on experience ROLE DESCRIPTION: Working within a business unit, the role will be varied and fast-paced and you will be supporting on the running of projects such as advisory boards, events, webinars, websites, e-learning, training slides, articles, educational and promotional materials. You will be responsible for all designated tasks including content creation and development, briefing production teams and managing client approval processes. This role requires strong project management skills where you will need to manage often competing deadlines with effective prioritisation. You will be required to draft project timelines, independently managing project milestones, reporting time spent, identifying limiting factors early, and suggesting plans to overcome potential issues, risks and barriers. This role will allow you to gain knowledge and experience of a wide range of therapeutic areas and products, the NHS landscape and industry standards. KEY RESPONSIBILITIES: • Project management: Support on the running of selected projects, from project inception through to delivery., • Time management: Manage timelines and deadlines through effective prioritisation to ensure all projects are delivered on time., • Communication: Provide clear briefs to production teams and up to date status of projects that you are working on to business unit., • Financial management: Contribute to the management of project budgets and be able to accurately record your time., • Quality control: Follow all quality control processes with a high level of attention to detail. Candidates must have the following skills and experience: • Bachelor’s degree in Life Sciences (degree in communications, marketing or similar will also be considered)., • Experience of managing deadlines., • Experience of working in an office environment., • Proficiency in Microsoft Office., • Self-motivated and keen to learn., • A keen eye for detail., • Excellent communication and interpersonal skills., • Ability to work independently and as part of a collaborative team. APPLICATION PROCESS: Interested candidates should submit a resume and covering letter. Successful applicants will be contacted by email. The interview process will consist of a preliminary screening interview (virtual), first interview with the Business Unit Director (virtual) and a 2 hour interview including 2 tasks to be completed on site at the Bamboo office.

Who we are: Welcome to This is Beyond, a dynamic and forward-thinking B2B events company based in the heart of West London. From our humble beginnings as an ambitious startup, we've swiftly risen to become a global leader in pioneering B2B events that redefine industry standards. Renowned as thought leaders in the luxury travel sector, we've left an indelible mark by spearheading innovative approaches and cultivating fervent communities around distinct travel niches. Our diverse portfolio boasts a mix of groundbreaking global travel trade shows tailored for elite influencers and trendsetters. At This is Beyond, we're relentless in our pursuit of crafting unparalleled experiences. We meticulously curate our guest list, recognising that chemistry is paramount, and we vehemently reject mundane formats. Prepare to be immersed in exclusive, inspiring environments that blur the lines between work and leisure - because that's where true business brilliance thrives. Join us on our journey, where innovation knows no bounds and excellence is the standard. The role: As an Event Leader, you will be responsible for the overall strategic direction, commercial success and flawless delivery of one of This is Beyond’s major events. You will lead a multidisciplinary team across sales, marketing, content and operations, ensuring every element of the event aligns with our values, brand standards and business objectives. This role requires equal parts strategic thinking and hands-on leadership. You will shape the event’s long-term vision, develop and deliver its commercial strategy, and ensure it continues to evolve as a world-class platform that connects and inspires the most influential players in luxury travel. You will not simply deliver an event; you will nurture a living community of people and ideas. You will build something that grows year after year, creating experiences that inspire leaders, shift perspectives and spark lasting change. What you will do: Strategic Leadership and Direction • Set and deliver the event’s strategic roadmap, ensuring it drives growth, impact and industry leadership., • Own the event’s P&L, overseeing budgeting, forecasting and financial performance to meet ambitious revenue and profitability targets., • Monitor market trends, customer insights and competitor activity to inform innovation and maintain a competitive edge., • Contribute to company-wide strategic discussions, helping to shape the future direction of This is Beyond’s portfolio. Team Leadership and Development • Lead and inspire a team of senior managers and heads of department across sales, marketing and operations., • Foster a culture of clarity, accountability and collaboration, ensuring everyone is aligned to shared goals., • Coach, mentor and support your team to achieve their potential, encouraging ownership, innovation and continuous improvement., • Model leadership behaviours that reflect This is Beyond’s values: trust, curiosity, integrity, excellence and generosity. Commercial and Analytical Focus • Drive revenue and audience growth through effective commercial strategies and data-led decision making., • Oversee exhibitor and buyer acquisition, retention and satisfaction, ensuring a consistently high calibre of participants., • Evaluate event performance using clear metrics, drawing insights to refine strategy and enhance results., • Balance creativity and commerciality, ensuring that every innovation adds measurable value. Customer and Stakeholder Engagement • Act as the senior ambassador for your event, engaging and networking directly with industry leaders, partners and stakeholders., • Build and nurture strong, long-term relationships with exhibitors, buyers and sponsors., • Represent This is Beyond with confidence, energy and authenticity in meetings, presentations and international forums., • Ensure every customer touchpoint reflects the exceptional service, quality and attention to detail for which our brand is known. Innovation and Experience Design • Lead the continuous evolution of your event’s format, content and experience., • Collaborate with creative and production teams to ensure the event feels alive, relevant and ahead of its time., • Champion innovation, exploring new formats, technologies and approaches that deepen engagement and community value., • Ensure the overall experience consistently delivers on our promise: to create meaningful connections that drive personal and professional transformation. What you will need: • A strong commercial mindset grounded in real-world experience. You will likely come from a background in luxury hospitality, sales and marketing, or business development, ideally within luxury hotels, luxury events or travel brands, • Experience in budget management, P&L ownership, and commercial strategy development. A strong understanding of the dynamics of premium client relationships, the power of storytelling in driving sales, and the discipline of delivering commercial results., • Strong strategic and analytical skills, with a track record of making data-driven decisions., • You will be confident leading complex P&Ls, developing growth strategies and motivating teams to exceed ambitious targets. You will be a proven excellent negotiator, stakeholder manager, team manager and relationship-builder., • An operational mindset with hands-on event management experience. You will understand the intricacies of event delivery, logistics and on-site execution, and can translate strategy into flawless real-world experiences., • Ability to manage multiple priorities in a fast-paced, global environment., • Willingness to travel internationally to oversee event execution and engage with key stakeholders., • Most importantly, you will have the energy and hunger to build on success; to take something extraordinary and make it even better. Our Values • Curiosity - Always ask why. Open your mind to new perspectives and possibilities, and never settle., • Integrity - Be driven by good, not greed. You control your decisions, so make your actions count., • Teamwork - Empower others and leave your ego at the door. Good relationships are a competition of generosity. Benefits: Enjoy a range of benefits, including: Pension Scheme, Hybrid working arrangement, Health Cash Plan/BUPA coverage, Ongoing Learning & Development opportunities, Bonus Earning Potential, Social Events & Travel Opportunities Position Type: Permanent, with a 4-day working week. Our hybrid model includes 3 days in the office (located in Shepherd's Bush), 1 day working from home, and every Friday as a non-working day as standard. Diversity & Inclusion: At This is Beyond, we're dedicated to fostering an inclusive workplace where diversity is celebrated. We prohibit discrimination and harassment based on factors such as race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic. How to Apply: Ready to join our team? Explore all our available career opportunities and apply by visiting our careers site at careers.thisisbeyond.com. Connect with our network and discover how you can contribute to our exciting journey!