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The opportunity Unity's Partner Relations team is looking for proactive, people-minded Account Managers to own the success of our most valued partners. Working directly with Developers’ executive and technical leadership, we ensure the success of Unity productions all over the world by solving the problems that everyone else gave up on as impossible. Rest assured, you’ll never be bored at Unity. Our customers create everything from small mobile projects to AAA console games and immersive multi-user VR experiences, and they’re going to need your help to get their projects to maximum performance, stay technically super-stable, and ship on time. As a Senior Partner Relations Manager, you’re the glue that keeps the whole operation together. Your role is pivotal in fostering long-term relationships with key customers and helping them realize the full value of our offerings. You'll need a deep understanding of your customer's long-term strategic goals, helping to surface issues, and feeding data back directly to our product teams. You'll manage customer emergencies with a calm focus. You'll strive for constant improvement both with your customers and within Unity. You'll set the bar high, ensuring we are always on point and timely. What you'll be doing • Define and execute a strategic customer success plans for a selection of Unity’s highest-profile gaming and entertainment customers, • Serve as the main point of contact for assigned accounts, managing the end-to-end customer journey, developing and maintaining strong, long-lasting relationships with key stakeholders, • Proactively lead and drive internal account teams to ensure a cohesive and effective customer experience, • Escalate urgent customer issues and independently push to solutions by enlisting resources both inside and outside of the technical support team, • Own the Voice of Customer by actively monitoring and managing customer feedback and sentiments, and ensuring the resolution of emerging issues in real-time, • Create and maintain real-time reporting of responsiveness, service quality and customer satisfaction and use the data to help drive Unity’s customer care culture What we're looking for • A passion and an understanding of game production lifecycles and customer success in an area of real time 3D, games, or technology, • Experience in Customer Success, Developer Relations, Technical Project Management, Producing or Account Management in software production, games industry, or other intersecting industries, • Top-notch social & communication skills, and a highly-proactive personality, • Able to travel both domestically and internationally, • Be a fluent English-speaker AND have work proficiency in Russian or French You might also have • A Technical background or are self-taught Unity hobbyist who have a solid grasp of the Engine, • Taken part of Gamejams, Hackathons or worked on personal projects using a game engine, • Work Proficiency in Spanish or Turkish Additional information • Relocation support is not available for this position, • Work visa/immigration sponsorship is not available for this position Benefits At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance. Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status. While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program Life at Unity Unity [NYSE: U] is the leading platform to create and grow games and interactive experiences. Creators, ranging from game developers to artists, architects, automotive designers, infrastructure experts, filmmakers, and more, use Unity to bring their imaginations to life across multiple platforms, from mobile, PC, and console, to spatial computing. As of the third quarter of 2024, more than 70% of the top 1,000 mobile games were made with Unity, and in 2024, Made with Unity applications had an average of 3.7 billion downloads per month. For more information, please visit _. Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out _ to let us know. This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity. Your privacy is important to us. Please take a moment to review our and . Should you have any concerns about your privacy, please contact us at DPO@unity.com. #SEN #LI-SA1

Turkish Speaking Inbound Customer Service Advisor.The opportunity to work with an award-winning team who are at the pinnacle of their industry.Incredibly friendly team working environment.Training and Development opportunities.Great progression opportunities!.MTrec Commercial are proudly supporting

As a Sr. Business Development Manager, Airline Partnerships (Europe), you will own and grow a portfolio of strategic airline relationships across Europe, driving both revenue and margin performance within Hopper's ecosystem. You will play a critical role in shaping Hopper's airline distribution strategy across NDC, GDS, and direct partnerships, working closely with leading European carriers such as Lufthansa Group, IAG, Air France-KLM, and Turkish Airlines. This is a high-impact, commercially driven role where you will act as the primary interface between Hopper and airline partners, balancing relationship management, negotiation, and performance optimization. What would your day-to-day look like Own and manage a portfolio of European airline partnerships with a P&L mindset, serving as the primary point of contact for commercial, distribution, and operational topics Build strong, senior-level relationships across airline sales, distribution, and revenue management teams Develop and execute strategies to grow top-line revenue (TTV) and improve unit economics, analyzing performance across channels (NDC vs. GDS), fare mix, and ancillary attachment rates Lead negotiations for new agreements, renewals, and extensions -- driving improved commercial terms including base commissions, sector rebates, and marketing development funds (MDF) Identify and act on opportunities to optimize underperforming partnerships Develop deep expertise in airline distribution (NDC, EDIFACT, aggregators) and European airline competitive dynamics, translating industry trends into actionable strategies Partner cross-functionally with Product, Growth/Marketing, and Finance to align on feature development, campaigns, forecasting, and deal modeling Track KPIs including revenue, margin, incentive attainment, and product mix, and lead Quarterly Business Reviews (QBRs) with airline partners. An ideal candidate has 6+ years of experience in airline distribution, OTA, TMC, GDS, or airline partnerships in European markets; MENA experience is a plus A proven track record managing strategic accounts, negotiating commercial agreements, and driving measurable revenue growth Strong understanding of airline distribution (NDC vs. GDS), fare structures, ancillaries, and airline economics A commercial mindset -- you think in revenue and margin, not just volume, and have experience working with incentives, rebates, and performance-based deals Excellent presentation and storytelling skills; ability to communicate effectively with both airline executives and internal stakeholders Highly organized, self-driven, and comfortable operating in a fast-paced, high-growth environment Bilingual or advanced proficiency in German, Spanish, or French is a plus Perks and benefits of working with us: Well-funded and proven startup with large ambitions, competitive salary, upsides of pre-IPO equity packages. Hopper covers 100% of the premiums for the employee for a group insurance plan through Vitality Health. Automatic contributions when you start with Hopper through Smart Pension. Please ask us about our very generous parental leave, much above industry standards!. Access to co-working space on demand through FlexDesk AND Work-from-home stipend. Carrot Cash travel stipend. Unlimited PTO. Entrepreneurial culture where pushing limits and taking risks is everyday business. Open communication with management and company leadership. Small, dynamic teams = massive impact. More about Hopper At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands. Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company’s recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year. Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.. Come take off with us! #LI-REMOTE