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  • Receptionist
    Receptionist
    hace 19 horas
    Jornada completa
    St. James's, Westminster

    Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Receptionist, you will be responsible for providing a warm, friendly, and efficient welcome to all guests, ensuring they have a smooth and enjoyable experience from arrival to departure. This role involves managing reservations, assisting with guest inquiries, and supporting the front-of-house team to maximize guest satisfaction and table occupancy. About the role: • Part time., • Must be available evenings and weekends. Key responsibilities: • Greet guests with a warm and professional demeanour, ensuring a positive first impression., • Manage reservations, seating arrangements, and guest flow to optimize the dining experience., • Handle phone and email inquiries, providing accurate information and assisting with bookings., • Work closely with the front-of-house and management team to ensure seamless service., • Maintain an organized and efficient reception area., • Assist with special requests and accommodate guest needs whenever possible. About you: • Previous experience as a Receptionist or Host in a high-quality hospitality environment., • Exceptional customer service and communication skills., • Strong organizational skills and attention to detail., • Ability to multitask and remain calm under pressure., • A team player with a positive and proactive attitude., • Proficient in utilizing the Seven Rooms booking system. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

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  • Beautician
    Beautician
    hace 2 días
    £12–£14 por hora
    Jornada parcial
    London

    Job description Do you have a passion for creating beautiful brows and lashes? Can you perform facials or carry out waxing? Join our stunning high end and modern Beauty Lounge in the heart of Battersea, a 5 minute walk from Clapham Junction Station. We are seeking an experienced Brow Technician to join our amazing team! What we offer: • A gorgeous modern, contemporary and heated/air conditioned beauty lounge, • Friendly and supportive team, • Flexible work hours, • Fully equipped and professional workspace, • Discounted treatments, • Career progression, • Team socials, • Safe work environment, • Staff kitchen with seating area What we're looking for: • A fully qualified beauty therapist / beautician who has a minimum of 1 years experience within the beauty field, • Must be able to wax or thread, map, shape, tint and laminate eyebrows, • Be able to perform lash lifts / extensions, • Be able to carry out facials / be willing to learn, • Be able to perform body waxing, • Engage with clients to understand their preferences and provide tailored recommendations, • Excellent communication and interpersonal skills, • Able to retain clientele, • Outgoing personality, engaging proactively with clients, ensuring they feel welcome and relaxed, • High standards of grooming, hygiene and presentation at all times, • To be reliable, punctual and professional at all times, • To ensure a clean and sanitary work environment by following sterilisation and disinfection protocols, • To assist with cleanliness of the salon, • Handle client enquiries and feedback in a professional manner to enhance customer experience and maintain salons 5* reputation Responsibilities: • Provide exceptional customer service by greeting clients warmly and addressing their needs., • Utilize strong communication skills to explain beauty treatments and procedures clearly., • Perform eyebrow and eyelash application with precision and care., • Maintain a clean and organized workspace to ensure a pleasant experience for clients., • Stay updated on beauty trends and techniques to offer the best services possibl e., • Assist with content creation

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  • Administrative Assistant
    Administrative Assistant
    hace 9 días
    £15 por hora
    Jornada parcial
    London

    Job description We are looking for a reliable and well-organised Administrative Assistant to support the day-to-day administrative needs of our office. This is a part-time, office-based role (SW165BN), ideal for someone proactive, detail-oriented, and confident working in English. Key Responsibilities General administrative support and office organisation Managing calendars, appointments and reminders Coordinating and managing external services (utilities, insurance, maintenance, suppliers, etc.) Assisting with documentation, records and filing (digital and paper) Supporting basic Health & Safety administrative tasks (records, checks, follow-ups) Assisting with HR-related administrative tasks (employee records, onboarding paperwork, general support) Assisting with onboarding paperwork and general office processes Liaising with external providers and contractors when required Requirements Previous experience in an administrative or office support role Good written and spoken English Strong organisational skills and attention to detail Confident using email, calendars and basic office software Ability to work independently and manage multiple tasks Desirable (but not essential) Experience managing services such as utilities, insurance or contracts Experience in HR administration (onboarding, records, coordination) Basic knowledge or experience in Health & Safety administration Experience working in a small office or growing business

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  • Pub Manager
    Pub Manager
    hace 12 días
    £45000 anual
    Jornada completa
    London

    As Pub Manager, you'll have the opportunity to cultivate a welcoming atmosphere, driving success for our beloved historic Victorian pub while developing a dedicated team. From the moment you walk in, you'll lead with enthusiasm and commitment, ensuring both our customers and staff have a memorable and enjoyable experience. Our charming family-run pub in Tufnell Park is where tradition meets community spirit. Our pub is a cherished gathering spot for friends and family, offering everything from relaxed evenings over pints to lively events that celebrate local culture. Beyond our delightful food and drink, we pride ourselves on supporting local causes and creating a warm, inclusive environment for all who visit. OVERVIEW Main duties & responsibilities • Work with your business development manager and management team to grow pub sales, • Lead by example in everything you do and bring our brand to life through your team in delivering amazing experiences for our customers, • You will recruit & develop your team to ensure they have the knowledge needed to delight our customers, • Be a champion of brand standards & ensure customer & team safety at all times, • What we expect, • Very high standards and attention to detail in all aspects of the day-to-day running of a successful pub, • You're great with people, and as a result, have great communication and leadership skills, • You’ll be business savvy, with a keen eye for P&L control, • You'll embrace individuality and care for others, your pub and the environment, • Previous success at General Manager level; from a hospitality, retail or other fast-paced background, and the right attitude and outlook is essential., • You're keen to learn and happiest when you are being challenged and succeed at something new The Role in Depth 1. OPERATIONAL MANAGEMENT: The pub manager ensures the smooth operation of the establishment on a day-to-day basis. This includes overseeing the opening and closing of the pub, managing the physical space, and ensuring all operational needs are met. Examples of this includes: • Daily Operations: Conduct daily checks, arrange necessary adjustments in the layout, and prepare the venue for service., • Maintenance Management: Regularly schedule maintenance checks and coordinate repairs as needed., • Regulatory Compliance: Stay updated and ensure compliance with health, safety, and other regulatory standards. Example: Ensuring all fire exits are clear and functioning during routine daily checks. 2. FINANCIAL MANAGEMENT The pub manager is responsible for all financial aspects, from budgeting and cost management to maximizing revenue and profitability. Examples of this includes; • Budgeting: Develop a detailed annual budget based on historical data and projected growth., • Cost Management: Monitor and control operational costs, including supplier expenses and utility bills., • Revenue Enhancement: Implement innovative pricing and promotional strategies to boost sales. Example: Introducing "happy hour" to increase early evening sales and customer turnout. 3.STAFF MANAGEMENT As Pub Manager, you will be responsible for hiring, training, and developing a motivated and efficient team. You are expected to lead by example, fostering a positive and inclusive work environment that encourages teamwork and respect. Effective scheduling and delegation of tasks will ensure smooth daily operations and optimal staff performance. You will also address any staff issues promptly and fairly, maintaining high morale and job satisfaction. Regular performance reviews and feedback sessions will be essential in helping your team grow and excel in their roles. Examples of this includes; • Recruitment: Identify staffing needs and recruit suitable candidates., • Training Programs: Design and implement training programs to enhance skills and ensure compliance with service standards., • Performance Monitoring: Conduct regular performance evaluations and provide feedback. Example: Implementing a monthly staff meeting to discuss operational updates, gather feedback, and provide ongoing training on customer service excellence. 4. CUSTOMER SERVICE Pub managers ensure high standards of customer service to maintain satisfaction and loyalty. Examples of this includes; • Service Standards: Establish and communicate clear service standards to all staff., • Customer Interaction: Directly engage with customers to gather feedback and manage complaints., • Loyalty Programs: Develop and maintain loyalty programs to encourage repeat business. Example: Implementing a feedback form that customers can fill out after their visit to gauge satisfaction levels. 5. MARKETING & PROMOTION The pub manager oversees marketing with the marketing team, to attract new customers and retain existing ones, creating promotional campaigns and managing the pub's public image. This will be partnership with the Marketing team. Examples of this includes; • Marketing Strategies: Develop targeted marketing strategies to attract different demographics., • Community Engagement: Build relationships with local businesses and community groups., • Online Presence Management: Oversee the management of social media accounts and online reviews. Example: Partnering with local breweries for special tasting events marketed through social media. 6.STOCK MANAGEMENT Effective stock management ensures the pub has the necessary supplies without overstocking, minimizing waste and costs. Examples of this includes; • Inventory Audits: Regularly perform audits to track stock levels and usage patterns., • Supplier Management: Negotiate terms with suppliers to ensure timely deliveries and fair prices., • Menu Management: Update the drink and food menus based on stock availability and customer preferences. Example: Rotating beer taps based on seasonal availability and popularity. 7. SAFETY & SECURITY Ensuring the safety and security of both patrons and staff is paramount, involving regular risk assessments and emergency planning. Examples of this includes; • Safety Protocols: Develop and enforce strict safety protocols, including regular staff training., • Security Measures: Implement necessary security measures, such as CCTV and staff security training., • Emergency Readiness: Regularly update and practice emergency response procedures. Example: Conducting bi-annual emergency drills with staff to ensure everyone knows their role in case of an emergency.

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  • Recruitment Consultant
    Recruitment Consultant
    hace 1 mes
    £38000–£39000 anual
    Jornada completa
    London

    Position Title: Recruitment Consultant Location: 216 Whitechapel Road, London E1 1BJ Reports To: Mainul Alam Salary: £33400pa to 42000pa Type: Full-time About Us: UK Admission Ltd is a leading recruitment agency dedicated to connecting top talent with exceptional educational institutions. Our mission is to provide high-quality recruitment solutions that help colleges, and universities achieve their educational goals. Position Overview: We are seeking a dynamic and experienced Recruitment Consultant to join our team, specializing in the education sector. The successful candidate will be responsible for sourcing, attracting, and placing qualified candidates in the education across various institutions. This role requires a strong understanding of the education industry, excellent interpersonal skills, and a passion for helping both candidates and clients succeed. Key Responsibilities: • Client Relationship Management:, • Build and maintain strong relationships with educational institutions, understanding their recruitment needs and providing tailored solutions., • Conduct regular client meetings to assess recruitment requirements and provide market insights., • Develop and deliver recruitment strategies that align with client objectives., • Student Sourcing and Management:, • Utilize various sourcing methods such as social media, networking, and referrals to attract students., • Maintain a talent pool of qualified candidates and manage candidate pipelines effectively., • Recruitment Process Management:, • Coordinate and manage the end-to-end recruitment process., • Ensure a positive candidate experience by providing timely feedback and communication throughout the process., • Conduct reference checks and verify candidate credentials as needed., • Compliance and Reporting:, • Ensure all recruitment activities comply with relevant legislation and organizational policies., • Maintain accurate and up-to-date records of candidate and client interactions in the recruitment database., • Prepare and present regular reports on recruitment activities, outcomes, and key performance indicators (KPIs)., • Education and Experience:, • Bachelor’s degree in Human Resources, Education, Business Administration, or a related field., • Proven experience as a Recruitment Consultant, preferably within the education sector or a similar industry., • Demonstrated success in sourcing and placing candidates in educational roles., • Skills and Competencies:, • Strong understanding of the education sector and its recruitment challenges., • Excellent communication and interpersonal skills, with the ability to build relationships with clients and candidates., • Ability to manage multiple recruitment projects simultaneously and meet tight deadlines., • Strong organizational skills and attention to detail., • Proactive and results-oriented, with a commitment to providing exceptional service., • Benefits:, • Professional development opportunities and ongoing training., • Health and wellness programs., • Opportunities for career progression within a growing organization.

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