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As a Customer Servicing Solution Architect, you’ll work as part of a multi-disciplinary architecture team, supporting Customer Servicing strategic programmes and value stream initiatives to shape and assure the technical direction for Nationwide’s Customer Servicing systems. We’re looking for someone with an established track record of architecting solutions, practical delivery experience, sound judgement and applied knowledge of the Customer Servicing domain, especially in Colleague servicing. This role sits within the Customer Servicing Architecture team in Customer Technology Delivery. The team is responsible for defining the Customer Servicing technical roadmap based on business strategy, shaping solution options and ensuring the deliveries align to the agreed strategies, roadmaps, enterprise guardrails and relevant industry standards. Customer Servicing within Nationwide is entering a period of significant change as we complete our simplification and modernisation roadmap within the existing estate to drive resilience and security, exploit new technology like artificial intelligence to improve customer experience and efficiency, prepare for further change including the technical integration between Nationwide and Virgin Money, while responding to industry and regulatory demands as they emerge. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon or London office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. #J-18808-Ljbffr

We're looking for an experienced Statistical Analysis System (SAS) Developer to join our Decisioning Systems Assurance team. This is a highly technical role focused on using SAS, data analysis and system investigation techniques to independently validate lending strategies, decision systems and customer outcomes across a range of lending products. Working across both strategic change and live production environments, you'll identify defects, control weaknesses and data quality issues before they impact customers, operations or business outcomes. You'll work closely with colleagues across Risk, Technology, Commercial and Systems teams, using your technical expertise to understand how complex decisioning platforms operate and providing independent challenge to ensure they perform as intended. You'll also support assurance standards, governance activities, management reporting and stakeholder forums, while acting as deputy to the Manager when required to help coordinate assurance activity and support the team's effective operation. This role would suit someone with strong SAS development background who enjoys solving complex problems, investigating system behaviour and working at the intersection of technology, data and risk. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll be located at our nearest regional office or hub. There will be a need to regularly connect with colleagues for collaboration and in some locations you'll be expected to spend at least two days a week, or if part time you'll spend 40% of your working time, in the office. If your application is successful, your hiring manager will provide further details on how this works. You'll use your SAS development and analytical expertise to independently validate lending strategies, decision systems and customer outcomes across a range of lending products. Working across both strategic change and live production environments, you'll investigate system behaviour, analyse complex datasets and identify defects, control weaknesses or data quality issues that could impact customers or business outcomes. You'll also support assurance activity by providing evidence-based challenge, validating key controls and helping ensure decisioning systems operate as intended. In addition, this role involves contributing to the maintenance of assurance documentation, methodologies and governance processes, whilst producing management information and supporting monthly assurance reporting. Working closely with stakeholders across Risk, Technology and Commercial teams, you'll communicate findings, represent the team at forums and act as deputy to the Manager when required. You'll be an experienced SAS developer with excellent analytical and problem-solving skills and a passion for understanding how complex systems operate. You'll be comfortable working independently, investigating issues, interrogating large datasets and translating technical findings into clear business outcomes. As a minimum, you'll have: • Good SAS programming and development experience, • Experience analysing and interpreting large, complex datasets, • Experience investigating and resolving data, system or process-related issues, • Knowledge of lending, credit risk, decisioning systems or banking operations, • Well-developed analytical, problem-solving and investigative skills, • An ability to communicate technical findings clearly to both technical and non-technical audiences, • Experience producing structured, evidence-based reporting and documentation Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role: • Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind, • Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand, • Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development, • Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these. There are all sorts of employee benefits available at Nationwide, including: • 25 days holiday, pro rata, • Private medical insurance, • A highly competitive pension to help you build a strong foundation for retirement, • Access to an annual performance-related bonus, • Training and development to help you progress your career, • A great selection of additional benefits through our salary sacrifice scheme, • Life assurance to provide peace of mind for you and your loved ones in the event of your death, • Wellhub - access to a range of free and paid options for health and wellness, • Up to 2 days of paid volunteering a year We forge our own path at Nationwide. As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives. If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide. We're not just guided by data, we're driven by the real experiences of our people. We're a Disability Confident Level 3 Leader, the highest level. That's why we're constantly evolving our policies and practices to make sure everyone feels genuinely supported, valued, and empowered to champion inclusion. Whatever your needs, we're here to support you. Keeping your data and personal information confidential is important to us. To find out more about how we use and process your data, please read our Privacy policy. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application. Please note that should you be successful in securing this role, the job title on our internal systems will be Senior Risk Analyst. #J-18808-Ljbffr

This role will involve delivery of multiple initiatives in the integration space for Mortgages supporting strategic roadmap, reliability, best practice adoption and resilience. This role is within Mortgages CIO function under CT(Customer Technology), part of the wider COO organisation, which is responsible for delivering IT solutions which have our customers and colleagues at heart.Mortgages are primarily provided via brokers, through our online and API channel. We are actively expanding our propositions in both Home and Landlord space as part of integration. A great opportunity to work in end-to-end delivery of agreed roadmaps that supports our Virgin Money Integration and Migration Strategy. You will work closely with Lead engineer and architecture team to provide thought leadership to our Engineering teams. This role will drive a culture of continuous improvement, with a focus on building technical capability (including people) across all disciplines. Across CT, we have an important journey ahead of us to build and maintain our position in the market and respond to changing customer needs, guided by the strategic pillars of More Rewarding Relationship, Simply Brilliant Service and Focused, Fit and Fast. This is a fantastic opportunity to join at team at a time of real change, where you will be at the heart of driving this agenda, and able to make a real impact. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon or London (Post Building) office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. Whilst these locations are where we are primarily looking to fill the role, if you’re an internal applicant based in a different location we would welcome your application and if successful, your hiring manager will provide further details on how this could work for this specific role. You can also find out more about our approach to hybrid working here. Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process. #J-18808-Ljbffr

The Programme Manager - Protect Integration will play a pivotal role within the Economic Crime First Line Protect function, leading the integration of Virgin Money’s financial crime and fraud capabilities into a unified, scalable and future ready control environment. This is a high impact position at the heart of one of the largest integration programmes in UK financial services, shaping how we safeguard members and strengthen our Economic Crime framework for years to come. You will oversee both Change and Run teams, ensuring delivery is well governed, transparent and aligned to strategic priorities. The role requires disciplined programme management, strong risk oversight and the ability to produce clear, insightful reporting for senior leaders. You’ll champion a culture of accountability and continuous improvement, balancing regulatory expectations, capacity considerations and long‑term roadmap outcomes while keeping the member experience at the centre. This is an exceptional opportunity to deepen your expertise across retail and business banking, financial crime and fraud, while contributing directly to the continued growth of Nationwide. You’ll be instrumental in ensuring the Economic Crime workstream runs smoothly throughout the integration, gaining exposure to complex challenges and meaningful transformation that will shape the organisation’s future. This is a 24‑month Fixed Term Contract opportunity. At Nationwide, we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK‑wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. This role will involve regular collaboration events in UK offices. You’ll lead a complex, high‑profile programme that unifies financial crime and fraud processes, systems and controls across two organisations. This means coordinating diverse teams, aligning activity to shared goals and ensuring delivery remains steady, transparent and well‑governed. You’ll keep risks and issues clearly understood and acted on, while managing the flow of people, skills and resources so the programme stays focused on the right priorities. Your work will involve overseeing budgets, monitoring attrition and ensuring the programme has the capability it needs at every stage. You’ll turn detailed, technical activity into simple, senior‑ready updates that clearly show progress, challenges and outcomes, supported by strong management information. Your ability to bring clarity and structure will help senior leaders make confident decisions. You’ll also partner closely with business and technology teams to embed controls that are resilient, auditable and aligned to regulatory expectations. This role is central to building a safe, compliant and future‑ready organisation, ensuring the integrated financial crime environment is robust from day one. • Integration delivery – Proven experience leading formal integrations or post‑merger programmes within financial services, with a strong track record in large‑scale transformation at senior level and exposure to Economic Crime activity, • Economic crime transformation – Background in major Economic Crime programmes spanning AML, sanctions and fraud prevention, ideally gained within high‑profile merger or acquisition environments, with programme management expertise that adapts confidently to varied subject matter, • Budget governance – Strong capability in forecasting, cost control and financial reporting, ensuring disciplined financial management across complex programmes, • Workstream management – Experience coordinating multiple teams, managing dependencies and navigating intricate delivery landscapes to keep programmes aligned and on track, • Executive reporting – Ability to produce clear, concise and senior‑ready reporting packs for leadership and Boards within regulated environments, • Economic crime knowledge – Solid understanding of AML, sanctions, fraud and anti‑bribery controls, with the ability to apply this knowledge in a practical, delivery‑focused context, • Programme management certification – Formal accreditation such as PRINCE2, MSP or PMP, or equivalent hands‑on experience gained through leading complex programmes, • Access to private medical insurance, • A highly competitive pension to help you build a strong foundation for retirement, • Access to an annual performance‑related bonus, • Training and development to help you progress your career, • A great selection of additional benefits through our salary sacrifice scheme, • Life assurance to provide peace of mind for you and your loved ones in the event of your death, • Wellhub – access to a range of free and paid options for health and wellness, • Up to 2 days of paid volunteering a year Please note that should you be successful in securing this role, the job title on our internal systems will be Programme Manager. #J-18808-Ljbffr

Swindon, United Kingdom The Legal, Regulatory & Mandatory (LRM) Projects, Delivery & Operations team provides the foundations that enable the successful delivery of customer communications across Nationwide and Virgin Money. The team leads the communications elements of some of the Society's most significant customer change programmes, ensuring strategic change is translated into clear, effective customer communications and journeys that deliver the right outcomes for customers and the business. Alongside this, the team manages the production and distribution of business-as-usual customer communications, overseeing artwork, build, workflow and distribution activities across both brands. The team also provides the operational foundations that support the wider LRM function, including governance, process management, documentation, technology and Digital Asset Management (DAM), helping to ensure communications are delivered efficiently, consistently and within a strong control environment. The team sits within the Group Customer & Communications Function. The function’s purpose is to understand our customers and design meaningful engagement opportunities, together with building compelling experiences and communications. Customer strategy, marketing, brand, website and legal, regulatory & mandatory communications all sit within GCC, alongside a focus on communities with our social impact agenda. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll be located at our nearest regional office or hub. There will be a need to regularly connect with colleagues for collaboration and in some locations you’ll be expected to spend at least two days a week, or if part time you'll spend 40% of your working time, in the office. If your application is successful, your hiring manager will provide further details on how this works. If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can. Uncompromisingly Customer, whatever our role The extras you’ll get There are all sorts of employee benefits available at Nationwide, including: • Private medical insurance, • A highly competitive pension to help you build a strong foundation for retirement, • Access to an annual performance-related bonus, • Training and development to help you progress your career, • A great selection of additional benefits through our salary sacrifice scheme, • Life assurance to provide peace of mind for you and your loved ones in the event of your death, • Wellhub – access to a range of free and paid options for health and wellness, • Up to 2 days of paid volunteering a year Banking – but fairer, more rewarding, and for the good of society We forge our own path at Nationwide. As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives. If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide. This role is for candidates who want to make a difference. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application. Keeping your data and personal information confidential is important to us. To find out more about how we use and process your data, please read our Privacy policy. If you want to find out more about using AI in our recruitment process, please read more here. Disability Confident We’re not just guided by data, we’re driven by the real experiences of our people. We’re a Disability Confident Level 3 Leader, the highest level. That’s why we’re constantly evolving our policies and practices to make sure everyone feels genuinely supported, valued, and empowered to champion inclusion. Whatever your needs, we’re here to support you. If you need any additional support throughout your application journey, email our team at Recruitment Support. Interviews for this position are expected to take place from 11th November. We will let you know the outcome of your application shortly after the closing date. If you are shortlisted, we will share further details with you about the interview process. Please let us know about any annual leave you have planned during the interview timeframe. Please note that should you be successful in securing this role, the job title on our internal systems will be Marketing & Corporate Affairs Executive. Banking - but fairer, more rewarding, and for the good of society What you’ll be doing As an Operational Improvement Consultant, you'll help drive operational excellence across the LRM Communications function, supporting activity that strengthens processes, controls and ways of working. You’ll work with teams across the function to understand how processes are performing, identify opportunities to increase efficiency and strengthen controls. This will include supporting process reviews, mapping and documenting ways of working, and helping to implement practical changes that enhance quality, reduce risk and improve colleague and customer outcomes. You’ll also help identify opportunities to make better use of technology, automation and AI-enabled solutions to streamline processes, reduce manual effort and increase operational effectiveness. You’ll support governance and operational oversight activity, gathering and analysing management information, assessing process performance, monitoring risks and tracking actions. By coordinating lessons learned activity and maintaining process documentation, procedures and playbooks, you’ll help ensure teams have clear, consistent guidance and that opportunities for improvement are captured and embedded. Working closely with colleagues across LRM Communications, you’ll help embed best practice, support operational excellence initiatives and contribute to the ongoing evolution of our processes, tools and ways of working. About you Here are some of the qualities and behaviours which will help you to succeed in the role. You’ll: Have a passion for continuous improvement, with a track record of identifying opportunities to simplify processes, improve controls and enhance operational performance Be experienced in process mapping, process design and documenting current and future-state ways of working Have strong analytical and problem-solving skills, using data, insight and root-cause analysis to identify issues and recommend practical solutions Be comfortable interpreting management information, operational reporting and performance metrics to inform decision-making and prioritisation Have excellent organisational skills, with the ability to manage multiple priorities and deliverables across a fast-paced environment Be able to build strong relationships and work collaboratively with stakeholders across projects, operations and delivery teams Have strong written communication skills, with experience producing clear process documentation, procedures, playbooks and operational guidance Possess a high level of attention to detail and a strong focus on quality, governance and operational controls Be comfortable working in a regulated environment, with an understanding of risk management, governance and control frameworks Have experience supporting operational reviews, governance activity, lessons learned exercises or continuous improvement initiatives Be proactive and self-motivated, taking ownership of actions and seeing improvements through to implementation Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role: Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these. • Job Identification 5440, • Apply Before 11/02/2026, 11:55 PM, • Locations Nationwide House, Swindon, Wiltshire, SN38 1NW, GB 21 High Street, Birmingham, West Midlands, B4 7SL, GB Belfast City Hall, Belfast, Antrim, BT1 5AG, GB Richmond Hill, Bournemouth, Dorset, BH2 6EP, GB 47/49 Queen Street, Cardiff, CF10 2AS, GB 1 Gorse Stacks, Chester, CH1 3EQ, GB Masterton House, Dunfermline, Fife Region, KY11 8NX, GB 83 George Street, Edinburgh, EH2 3ES, GB 177 Bothwell Street, Glasgow, G2 7ER, GB 94 Briggate, Leeds, LS1 6NP, GB 1 Threadneedle Street, London, Greater London, EC2R 8AY, GB 28 King Street, Maidstone, ME14 1DA, GB 2 Spring Gardens, Manchester, M2 1EE, GB Jubilee House, Newcastle, NE3 4PL, GB 38 Carver Street, Sheffield, South Yorkshire, S1 4FS, GB 3 Red Hall Crescent, Wakefield, West Yorkshire, WF1 2DF, GB 1st Floor Kings Park Rd, Northampton, Northamptonshire, NN3 6NW, GB 32 St Stephens Street, Norwich, Norfolk, NR1 3SH, GB 7/11 Montague Street, Worthing, BN11 3AX, GB #J-18808-Ljbffr

Swindon, United Kingdom The Legal, Regulatory & Mandatory (LRM) Projects, Delivery & Operations team provides the foundations that enable the successful delivery of customer communications across Nationwide and Virgin Money. The team leads the communications elements of some of the Society's most significant customer change programmes, ensuring strategic change is translated into clear, effective customer communications and journeys that deliver the right outcomes for customers and the business. Alongside this, the team manages the production and distribution of business-as-usual customer communications, overseeing artwork, build, workflow and distribution activities across both brands. The team also provides the operational foundations that support the wider LRM function, including governance, process management, documentation, technology and Digital Asset Management (DAM), helping to ensure communications are delivered efficiently, consistently and within a strong control environment. The team sits within the Group Customer & Communications Function. The function’s purpose is to understand our customers and design meaningful engagement opportunities, together with building compelling experiences and communications. Customer strategy, marketing, brand, website and legal, regulatory & mandatory communications all sit within GCC, alongside a focus on communities with our social impact agenda. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll be located at our nearest regional office or hub. There will be a need to regularly connect with colleagues for collaboration and in some locations you’ll be expected to spend at least two days a week, or if part time you'll spend 40% of your working time, in the office. If your application is successful, your hiring manager will provide further details on how this works. If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can. Uncompromisingly Customer, whatever our role The extras you’ll get There are all sorts of employee benefits available at Nationwide, including: • Private medical insurance, • A highly competitive pension to help you build a strong foundation for retirement, • Access to an annual performance-related bonus, • Training and development to help you progress your career, • A great selection of additional benefits through our salary sacrifice scheme, • Life assurance to provide peace of mind for you and your loved ones in the event of your death, • Wellhub – access to a range of free and paid options for health and wellness, • Up to 2 days of paid volunteering a year Banking – but fairer, more rewarding, and for the good of society We forge our own path at Nationwide. As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives. If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide. This role is for candidates who want to make a difference. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application. Keeping your data and personal information confidential is important to us. To find out more about how we use and process your data, please read our Privacy policy. If you want to find out more about using AI in our recruitment process, please read more here. Disability Confident We’re not just guided by data, we’re driven by the real experiences of our people. We’re a Disability Confident Level 3 Leader, the highest level. That’s why we’re constantly evolving our policies and practices to make sure everyone feels genuinely supported, valued, and empowered to champion inclusion. Whatever your needs, we’re here to support you. If you need any additional support throughout your application journey, email our team at Recruitment Support. Interviews for this position are expected to take place from 11th November. We will let you know the outcome of your application shortly after the closing date. If you are shortlisted, we will share further details with you about the interview process. Please let us know about any annual leave you have planned during the interview timeframe. Please note that should you be successful in securing this role, the job title on our internal systems will be Marketing & Corporate Affairs Executive. Banking - but fairer, more rewarding, and for the good of society What you’ll be doing As an Operational Improvement Consultant, you'll help drive operational excellence across the LRM Communications function, supporting activity that strengthens processes, controls and ways of working. You’ll work with teams across the function to understand how processes are performing, identify opportunities to increase efficiency and strengthen controls. This will include supporting process reviews, mapping and documenting ways of working, and helping to implement practical changes that enhance quality, reduce risk and improve colleague and customer outcomes. You’ll also help identify opportunities to make better use of technology, automation and AI-enabled solutions to streamline processes, reduce manual effort and increase operational effectiveness. You’ll support governance and operational oversight activity, gathering and analysing management information, assessing process performance, monitoring risks and tracking actions. By coordinating lessons learned activity and maintaining process documentation, procedures and playbooks, you’ll help ensure teams have clear, consistent guidance and that opportunities for improvement are captured and embedded. Working closely with colleagues across LRM Communications, you’ll help embed best practice, support operational excellence initiatives and contribute to the ongoing evolution of our processes, tools and ways of working. About you Here are some of the qualities and behaviours which will help you to succeed in the role. You’ll: Have a passion for continuous improvement, with a track record of identifying opportunities to simplify processes, improve controls and enhance operational performance Be experienced in process mapping, process design and documenting current and future-state ways of working Have strong analytical and problem-solving skills, using data, insight and root-cause analysis to identify issues and recommend practical solutions Be comfortable interpreting management information, operational reporting and performance metrics to inform decision-making and prioritisation Have excellent organisational skills, with the ability to manage multiple priorities and deliverables across a fast-paced environment Be able to build strong relationships and work collaboratively with stakeholders across projects, operations and delivery teams Have strong written communication skills, with experience producing clear process documentation, procedures, playbooks and operational guidance Possess a high level of attention to detail and a strong focus on quality, governance and operational controls Be comfortable working in a regulated environment, with an understanding of risk management, governance and control frameworks Have experience supporting operational reviews, governance activity, lessons learned exercises or continuous improvement initiatives Be proactive and self-motivated, taking ownership of actions and seeing improvements through to implementation Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role: Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these. • Job Identification 5440, • Apply Before 11/02/2026, 11:55 PM, • Locations Nationwide House, Swindon, Wiltshire, SN38 1NW, GB 21 High Street, Birmingham, West Midlands, B4 7SL, GB Belfast City Hall, Belfast, Antrim, BT1 5AG, GB Richmond Hill, Bournemouth, Dorset, BH2 6EP, GB 47/49 Queen Street, Cardiff, CF10 2AS, GB 1 Gorse Stacks, Chester, CH1 3EQ, GB Masterton House, Dunfermline, Fife Region, KY11 8NX, GB 83 George Street, Edinburgh, EH2 3ES, GB 177 Bothwell Street, Glasgow, G2 7ER, GB 94 Briggate, Leeds, LS1 6NP, GB 1 Threadneedle Street, London, Greater London, EC2R 8AY, GB 28 King Street, Maidstone, ME14 1DA, GB 2 Spring Gardens, Manchester, M2 1EE, GB Jubilee House, Newcastle, NE3 4PL, GB 38 Carver Street, Sheffield, South Yorkshire, S1 4FS, GB 3 Red Hall Crescent, Wakefield, West Yorkshire, WF1 2DF, GB 1st Floor Kings Park Rd, Northampton, Northamptonshire, NN3 6NW, GB 32 St Stephens Street, Norwich, Norfolk, NR1 3SH, GB 7/11 Montague Street, Worthing, BN11 3AX, GB #J-18808-Ljbffr

With the integration of Nationwide and Virgin Money there has never been a more exciting time to work in regulatory change at the society. We’re looking for a Scrum Master to support the delivery of our Data Lake programme. This is an opportunity to join a growing team delivering strategic data and reporting capabilities that support important business and regulatory outcomes. You’ll work closely with Product Owners, Business Analysts, Developers, Testers and stakeholders across Finance, Data, Technology and Change. You’ll also have a direct report, providing day-to-day support and helping them build their delivery and Agile capability. The keys to success in this role are strong organisational, communication and stakeholder management skills, combined with the ability to build effective relationships across a wide range of teams. Success requires a self-motivated individual who takes pride in delivering value for business stakeholders and consistently focuses on achieving positive outcomes. The role also demands an inquisitive and collaborative mindset, with the confidence to coordinate activity across multiple teams, navigate challenges and remove blockers through effective partnership working. A proactive approach, sound judgement and a willingness to continuously learn and develop are equally important, enabling the individual to adapt, improve and make informed decisions in a fast-paced environment. The team works under an agile framework, focussing on 2-week sprints where each team member delivers value towards the overall project goals. The team works across multiple deliverables covering regulatory reporting and strategic data lake work and upcoming Virgin Money integration activities. We support all reporting across the Finance function. In this role you’ll get to experience how regulatory-driven changes impact our Financial Risk categories and our Society-wide reporting. You’ll establish strong relationships with key stakeholders across the entire organisation. We are happy to consider flexible working approaches to help you perform at your best. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, building colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you’ll spend at least two days per week, or if part time you’ll spend 40% of your working time, based at either our London, Glasgow or Swindon office. If you’re based at our Glasgow office, this will apply from 1 April 2027 and ahead of that there will be a need to regularly connect with colleagues for collaboration events. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process. If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application. #J-18808-Ljbffr

We are looking for a Senior Architect to join our multi-disciplinary architecture team in the Payments portfolio, supporting Payments CIO strategic programmes and value stream initiatives to shape and assure the technical direction for Nationwide’s Payments systems. We’re looking for someone who brings thought leadership, strategic vision combined with practical delivery judgement and the confidence to influence senior business and technology stakeholders through clear architecture narratives, data-led insights and well-structured recommendations. The successful candidate will balance innovation and fast-paced delivery with strong governance, helping us exploit emerging technology safely and pragmatically. This role is part of the leadership team within the Payments Architecture team in Customer Technology Delivery (COO), aligned to the Payments CIO. The team is responsible for defining the Payments technical roadmap based on business strategy, shaping solution options and design, and ensuring CIO deliveries align to the agreed strategies, roadmaps, enterprise guardrails and relevant industry standards. Payments within Nationwide is entering a period of significant change as we complete our simplification and modernisation roadmap within the existing estate to drive resilience and security, exploit new technology like artificial intelligence to improve customer experience and efficiency, prepare for further change including the technical integration between Nationwide and Virgin Money, while responding to industry and regulatory demands as they emerge. This creates a strong pipeline of meaningful work, with opportunities to transform how Nationwide serves its 24 million customers. We have an ambitious strategy to transform and simplify our Payments estate to support our members for the future, with our core focus being: • Electronic Payments: completing our Faster Payments and BACS modernisation journeys; commencing High Value and International Payments Modernisation; and supporting Business customers through the introduction of Direct Debit collections., • Cards: upgrading infrastructure and legacy applications to deliver enhanced resilience, capacity and capability across card payments., • Integration: designing solutions that ensure continuity of payments as we are integrating the Virgin Money and Nationwide estates. This is an excellent opportunity to join the Payments Architecture team at a time of meaningful change, helping to shape practical, resilient and future‑ready solutions. The successful candidate will bring a broad base of senior architecture experience, together with hands‑on understanding of payment schemes, standards, processes and technologies. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon Or London office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. Whilst these locations are where we are primarily looking to fill the role, if you’re an internal applicant based in a different location we would welcome your application and if successful, your hiring manager will provide further details on how this could work for this specific role. You can also find out more about our approach to hybrid working here. Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process. If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application. #J-18808-Ljbffr

As a Customer Servicing Solution Architect, you’ll work as part of a multi-disciplinary architecture team, supporting Customer Servicing strategic programmes and value stream initiatives to shape and assure the technical direction for Nationwide’s Customer Servicing systems. We’re looking for someone with an established track record of architecting solutions, practical delivery experience, sound judgement and applied knowledge of the Customer Servicing domain, especially in Colleague servicing. This role sits within the Customer Servicing Architecture team in Customer Technology Delivery. The team is responsible for defining the Customer Servicing technical roadmap based on business strategy, shaping solution options and ensuring the deliveries align to the agreed strategies, roadmaps, enterprise guardrails and relevant industry standards. Customer Servicing within Nationwide is entering a period of significant change as we complete our simplification and modernisation roadmap within the existing estate to drive resilience and security, exploit new technology like artificial intelligence to improve customer experience and efficiency, prepare for further change including the technical integration between Nationwide and Virgin Money, while responding to industry and regulatory demands as they emerge. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon or London office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. #J-18808-Ljbffr

Nationwide is seeking a Data Governance Consultant to join the Metadata & Data Quality team. You will improve how the Society understands, manages and trusts its data through metadata management, data lineage and data quality. You will support the adoption of governance processes, controls and tooling that raise data confidence, and work across metadata management and data quality activities, with hybrid UK-wide working. #J-18808-Ljbffr

Nationwide Building Society is looking for a Programme Manager - Protect Integration to lead the integration of Virgin Money’s financial crime and fraud capabilities. This pivotal role involves managing diverse teams and ensuring alignment with strategic priorities within a 24-month Fixed Term Contract. The successful candidate will ensure the Economic Crime workstream runs smoothly, oversee budgets, and produce clear reporting for senior leaders. The position offers hybrid working options and generous access to home working while fostering rewarding relationships with colleagues. #J-18808-Ljbffr

The Payments CIO function is delivering one of the most significant payment transformation programmes in Nationwide's history, replacing legacy payment processing capabilities with strategic SAP Fioneer solutions that will sit at the heart of the Society's future payments architecture. This role provides a rare opportunity to lead delivery across Nationwide's strategic Payment Centralisation platform, supporting the future processing of BACS, Card Clearing & Settlement, CHAPS and more across the Group. We are seeking a highly experienced Project Manager with specialist knowledge of SAP Fioneer Payment Centralisation, associated SAP technologies and payments processes. Success in this role requires a unique combination of project delivery leadership, deep payments expertise and practical experience working with SAP Fioneer products and methodologies, specifically Payments Centralisation. You will bring knowledge and experience through traditional project management backgrounds, helping Nationwide maximise the value of a strategic long-term investment that will remain central to the organisation's payment capabilities for many years to come. Working with senior stakeholders, architects, engineers, business leaders and strategic partners, you will lead complex delivery activities, influence key decisions and help shape the future direction of payments processing across the Society. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon or London office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here . On a typical day, you'll work with programme leaders, architects, engineers, operations teams, SAP Fioneer specialists and external partners to deliver complex Payment Centralisation initiatives. You'll lead planning, governance, risk management and implementation activities while applying your specialist knowledge of SAP Fioneer Payment Centralisation and payments processing to resolve delivery challenges and inform strategic decisions. You'll provide leadership across multiple workstreams, ensuring solutions are aligned to business objectives, regulatory requirements and long-term architectural direction. You'll identify and manage dependencies across payment schemes, technology platforms, operational processes and third-party suppliers whilst helping shape delivery approaches that support Nationwide's strategic payments roadmap. You'll also act as a trusted advisor, bringing specialist knowledge and practical experience that helps accelerate decision making, reduce delivery risk and build organisational capability in SAP Fioneer Payment Centralisation and associated payment technologies. To be successful in this role, you'll demonstrate: • Proven experience delivering complex technology or business transformation programmes within the payments industry, including accountability for delivery plans, governance, financial management, risks, dependencies and successful outcomes., • Deep practical experience of SAP Fioneer Payment Centralisation, including implementation, configuration, delivery and integration of associated business processes and technology capabilities., • Extensive knowledge of UK and international payments, including practical experience across payment types such as BACS, CHAPS and Card Clearing & Settlement., • Strong understanding of SAP and SAP Fioneer products, methodologies, terminology and delivery approaches, with the ability to operate effectively within the unique SAP ecosystem and translate complex concepts for diverse stakeholders., • Proven experience working across complex technology, operational and business environments, managing stakeholders from engineering, architecture, operations, finance, risk and regulatory functions., • Demonstrable experience managing complex dependencies, integration challenges and delivery sequencing across multiple workstreams, suppliers and technology platforms., • Experience supporting strategic payment transformation initiatives, bringing specialist expertise that influences decision making, improves delivery outcomes and contributes to the long-term development of organisational capability., • Knowledge of wider SAP and SAP Fioneer solutions and technologies, such as Transactional Banking (TRBK) and Data Services (SDS) as examples., • Experience supporting payment scheme modernisation, strategic payment platform implementations or direct scheme membership initiatives, with knowledge of the regulatory and operational considerations involved., • The ability to transfer specialist knowledge, coach colleagues and help develop internal capability within delivery teams operating in highly specialised payment and SAP Fioneer environments. Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role: • Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind, • Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand, • Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development, • Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these. There are all sorts of employee benefits available at Nationwide, including: • 25 days holiday, pro rata, • Private medical insurance, • A highly competitive pension to help you build a strong foundation for retirement, • Access to an annual performance-related bonus, • Training and development to help you progress your career, • A great selection of additional benefits through our salary sacrifice scheme, • Life assurance to provide peace of mind for you and your loved ones in the event of your death, • Wellhub - access to a range of free and paid options for health and wellness, • Up to 2 days of paid volunteering a year We forge our own path at Nationwide. As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives. If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide. We're not just guided by data, we're driven by the real experiences of our people. We're a Disability Confident Level 3 Leader, the highest level. That's why we're constantly evolving our policies and practices to make sure everyone feels genuinely supported, valued, and empowered to champion inclusion. Whatever your needs, we're here to support you. If you need any additional support throughout your application journey, email our team at Recruitment Support . #J-18808-Ljbffr

Nationwide is seeking a Customer Servicing Solution Architect to join the Customer Servicing Architecture team within Customer Technology Delivery. You’ll shape and assure the technical direction for Nationwide’s Customer Servicing systems, applying proven experience in solution architecture and delivery within the Colleague servicing domain. This role supports the bank's simplification and modernisation roadmap, enhances resilience and security, and prepares for future integration with Virgin #J-18808-Ljbffr

About the role As a Field Sales Advisor, you'll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to everyday life. This is a face-to-face, target-driven role where resilience, confidence and motivation are key. The starting salary is £26,228 + uncapped commission, with some top earners making £50k–£70k. Day to day, you'll: • Work independently in your allocated patch, speaking with customers door to door • Build rapport quickly and confidently with a wide range of people • Understand customer needs and recommend the right broadband, mobile and TV entertainment packages • Clearly explain pricing, deals and benefits • Manage your own workload from first conversation through to close • Take ownership of your results, targets and earning potential You'll be supported from day one. You'll start with a two-week, full-time induction (Monday–Friday, 9am–5pm), covering product knowledge, systems and sales skills. Ongoing coaching and peer support will continue once you're out in the field. "The training was very good, and the trainer was excellent in supporting us and delivering as much information as possible within the two-week period. I also absorbed a great deal once out in the field. I have now learned the products and services we offer, along with their pricing, which is vital. I can speak confidently with customers and position the offerings effectively, leading to successful sales." — Jack Caird, Field Sales Advisor Our ways of working This is a full-time, field-based role working 37.5 hours per week, typically between 12pm and 8pm. Teams are aligned to home postcode, so you'll need to live within the designated catchment area. Shift patterns and expectations will be discussed during the recruitment process. Accessible, inclusive and equitable for all Virgin Media O2 is an equal opportunities employer and we work hard to remove bias and barriers. We want everyone who joins us – and everyone thinking about joining us – to feel seen, heard and supported. When you work with us, you'll have access to our award-winning employee network groups that champion allyship, connection and inclusion across the business. Who we are At Virgin Media O2, we connect millions of people across the UK through broadband, mobile, TV and entertainment. Our field sales teams play a key role in bringing these services directly to customers, helping them choose solutions that suit their homes and lifestyles. We're proud to be named one of the Financial Times Top 500 Best Employers for 2026 . The must haves To be successful in this role, you'll bring: • A full UK driving licence • Confidence starting conversations and working face to face with customers • Resilience, motivation and comfort working towards targets • Flexibility to work afternoon and evening shifts • A positive, self-driven approach to work The other stuff we are looking for Previous experience in sales or a target-driven environment is beneficial. That said, mindset matters most. If you're confident, motivated to earn, resilient, comfortable working independently and keen to build your sales capability through training and support, this role offers strong earning potential and progression. What's in it for you Our benefits include Bupa healthcare, wellbeing support, life cover, a pension and generous holiday – plus your birthday off. You'll also have access to: • Discounts on broadband, TV and mobile • Cycle2Work schemes • Dental insurance and neurodiversity assessments • The Virgin Family platform and O2 Priority Next steps If this sounds like a place where you could belong, we'd love to hear from you. The next steps are: Complete our quick online application and video assessment. If successful, chat with one of our friendly recruiters to learn more. Attend a video interview with an assessor to see if we're a great match. TPBN1_UKTJ

Nationwide is seeking an experienced SAS developer to join our Decisioning Systems Assurance team, validating lending strategies, decision systems and customer outcomes across a range of lending products. You'll work across strategic change and live production environments, identifying defects and data quality issues before they impact customers or business outcomes. Hybrid UK work model with in-office collaboration and home working. #J-18808-Ljbffr

We are looking for a Data Governance Consultant to join our Metadata & Data Quality team. In this role, you will help improve how the Society understands, manages and trusts its data through the application of metadata management, data lineage and data quality best practice. Working closely with business and technology teams, you'll support the adoption of governance processes, controls and tooling that improve confidence in data and enable better business outcomes. This is a varied role, offering the opportunity to work across a broad range of Metadata Management and Data Quality activities, supporting day-to-day delivery alongside initiatives that simplify, standardise and automate governance processes. We are happy to consider flexible working approaches to help you perform at your best. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time, you'll spend 40% of your working time, based at either our Swindon, London or Glasgow office. If you're based at our Glasgow office, this will apply from 1 April 2027 and ahead of that there will be a need to regularly connect with colleagues for collaboration events. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here . #J-18808-Ljbffr

As a Field Sales Advisor, you’ll represent Virgin Media O₂ out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to everyday life. Virgin Media O₂ is an equal opportunities employer and we work hard to remove bias

Represent Virgin Media O2 in local communities, selling broadband, mobile, and TV services door-to-door.

We are working on an excellent opportunity with a leading offshore firm in the British Virgin Islands. Strong desire to live in the British Virgin Islands.

This job is with Virgin Media O₂, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Virgin Media O₂ is an equal opportunities employer and we work hard to remove bias and barriers. At Virgin Media O₂, we connect millions of people

Residential Support Worker – Children’s Services - Glenrothes, Fife (KY7).Be the reason a child feels safe, supported, and heard.At Newcross Healthcare, we’re on a mission to help children and young people thrive.We’re looking for compassionate.If you’ve got experience working with childre

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services.Successful applicants will be required to complete the relevant safeguarding checks.The National Autistic Society helps create a world that works for autistic people,

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services.Successful applicants will be required to complete the relevant safeguarding checks.Join Us as a Bank Support Worker.The National Autistic Society helps create a world

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Field Sales Representative role focusing on door-to-door sales, building human connections, and introducing services that transform daily lives.Offers basic salary plus uncapped commission and a company car.

Our company, Cotswold Talent Solutions are recruiting multiple Reach Forklift Truck Drivers on behalf of our client, a well-established Manufacturer and Distributor based in Swindon SN5.This is an excellent opportunity to join a quality-driven logistics environment where precision, compliance, and t

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Childrens Residential Support Worker Temp to Perm 39 hours per week | £12.Immediate starts available We are currently recruiting for a Childrens Residential Support Worker to join a residential home supporting children aged 513 years with emotional and behavioural difficulties (EBD).This is a

Represents Virgin Media O2, visiting customers and selling broadband, mobile, and TV services, requiring a driving license and sales drive.

Job Description Bank Support Worker Salary: £13.Working Hours: Bank Hours Service: Cornerstones Palmarium We are currently recruiting for a Support Worker to join our team at Cornerstones Palmarium.At Cornerstones, we provide Supported Living support to individuals with learning disabilities, ASD

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Location: Faringdon, Oxfordshire Hours: Permanent, full-time – 36.Bank hours also available to cover absences of the current team.Start Date : ASAP (subject to pre-employment checks) Driving: Own car required to reach workplace.Possible future need to drive Client's automatic WAV.Benefits: Com

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