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About Safetykleen Imagine working for a company where your role actually matters for the planet. We’re Safetykleen - a world leader with over 50 years’ experience across 15 countries, empowering global businesses to keep their critical operations safer and cleaner. We deliver parts-cleaning solutions that help customers lower energy consumption and operate more responsibly for the environment. And while we operate on a global scale, the real power of our business lives in our local teams. About the Role At Safetykleen, our customers are at the heart of everything we do - and we’re looking for a leader who shares that mindset. As Customer Relations Team Leader, you’ll lead our UK&I retention activity through our Regional Relations Managers. You’ll help your team continue to build trust, solve meaningful customer challenges, and demonstrate the long-term value of partnering with Safetykleen. This role is about people and relationships as much as performance. You’ll coach your team to take ownership of customer outcomes, step in early when accounts show signs of risk, and work with colleagues across service, branches and account management to resolve root causes properly - not just “manage” the cancellation conversation. Your mission: build a high-performing, supportive team that delivers outstanding customer outcomes, deepens loyalty, and extends customer lifetime through value, solutions, and service excellence. The Package • Salary: £50,000 - £60,000 per annum + OTE £70,000 - £90,000 per annum., • Work-life balance: Monday-Friday, no weekends, • Hybrid: Out with your people and customers in the field and working from home, • Healthcare from day 1 + 5% pension + 3x life assurance, • 25 days’ holiday + bank holidays, • Events, celebrations & prizes; employee recognition and referral schemes, • Enhanced maternity & paternity pay; enhanced sick pay, • Wellbeing perks: EAP 24/7 helpline, corporate discounts, Virgin Active & Gymflex offers, Tastecard, retailer discounts, cycle to work, • Real growth: access to internal and external courses; clear progression based on performance What you’ll be doing • Driving disciplined, consistent delivery of the retention process and follow-up rhythm - managing daily allocation and prioritisation of risk/cancellation cases, ensuring clear ownership, early intervention and next steps to strengthen customer relationships and improve renewals., • Creating momentum and shared accountability through a predictable daily/weekly operating routine - setting clear routines, tracking progress and actions, and ensuring consistent engagement and follow-up to prevent delays and backlog., • Championing service recovery and root-cause resolution - partnering cross-functionally with branches, service and account management to intervene early, fix issues at source and improve the customer journey., • Leading through your people - supporting, in-field coaching and developing Regional Retention Managers to build confident customer ownership, strong influencing skills and consistently high-quality engagement that rebuilds trust and loyalty., • Enabling value-led, consistent delivery - training and developing the team and driving adoption of the right tools, systems and playbooks to create solutions, improve customer outcomes and capture insight., • Using data and insight to improve outcomes - using case progression, themes and customer feedback to spot issues early, escalate high-value accounts, and guide effective interventions. About You You’re a customer-first leader who’s structured, commercial and calm under pressure. You’ve led retention/customer success or account management workflows, you coach high-quality conversations and strong ownership, and you work confidently across teams to resolve issues quickly. You’re data-led with strong CRM discipline and turn insight into action. Hold a valid driving licence - essential. Safetykleen is committed to creating an inclusive workplace and is an equal opportunity employer.

Access to Virgin Group discounts (including Virgin Media, Virgin Atlantic and more). At Virgin Active, you are employed, giving you stability alongside flexibility and the opportunity to grow your earnings. Represent Virgin Active with energy, credibility and professionalism.

Here at Virgin Active we can’t get enough of inspiring our members to live an active life, delivering amazing fitness experiences and service throughout our clubs. So what qualities does a Reformer Pilates Instructor need to join Virgin Active?. Be willing to complete Virgin Active’s accredited

Company car | Full-time | Door-to-door sales. But this role is more than just sales its about creating genuine human connections and introducing people to services that could transform their day-to-day lives. As a Field Sales Advisor, youll be the face of Virgin Media O2 introducing customers to g

Youllbe the face of Virgin Media O2 across your region, engaging residents, creatingdemandand building strong local relationships that help our sales teams succeed.

Here at Virgin Active we can’t get enough of inspiring our members to live an active life, delivering amazing fitness experiences and service throughout our clubs. So what qualities does a Lifeguard need to join Virgin Active?.

Start a career with one of the best beauty brands around?World famous beauty and cosmetics brand Avon is looking for full and part time representatives in the UK right now as business expands.See the TV Ad campaignThis is your chance to work with a premier international brand with 130 years of prove

So what qualities does a Group Cycle Instructor need to join Virgin Active?. You love people, and can advocate a culture where the group fitness class community become raving fans of Virgin Active. When teaching in a Virgin Active club, you will help the team, you will always be yourself, and work h

Join the Virgin Family – enjoy exclusive discounts with Virgin Atlantic, Virgin Holidays, Virgin Media/O2, and more. This is your chance to shape the future of wellness and play a pivotal role in the next chapter of Virgin Active. Complimentary Virgin Active membership for you and a buddy – plus

Salary: £25,000 basic salary, plus uncapped commission (OTE c.Not scared of being outside in the winter Scottish weather? Good at talking with people? Like the sound of earning£50,000 - £70,000 per yearwithout being stuck behind a desk?Keep reading, because that is exactly what some of our top ea

We offer all the advantages of being a scale-up business, but with the added security and long-term backing from well-known parents - Liberty Global (who also own our delivery partner, Virgin Media O2) and Zouk Capital (who manage the Government’s Charging Investment Infrastructure Fund).

As a world leader in broadband, video, and mobile communications, we invest in fibre and 5G networks, providing over 85 million fixed and mobile connections through leading brands, such as Virgin Media O2, VodafoneZiggo, and Telenet.

A leading telecommunications provider is seeking a passionate Field Sales Advisor in North East England.The role involves engaging with customers and creating sales opportunities.You’ll earn a base salary of £25,000 with uncapped commission potential, with top earners making between £50,000 and

We’re creating national champions, combining the best broadband and mobile networks under brands such as Virgin Media-02 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, Sunrise in Switzerland, Virgin Media in Ireland and UPC in Slovakia. We offer all the advantages of being a scal

Director Business Development – Virgin Money.

A leading fitness company in Greater London is seeking a Group Head of Engineering to lead their Digital & Technology Transformation Team.The successful candidate will define the engineering strategy for digital and in-club platforms while embedding modern engineering standards.This hands-on technic

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like. Thanks for your patience and for showing an interest in joining the Virgin Media O2 family. We’re looking for a Service Architect to join the Wholesaled Fixed team h

You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media / O2). We want you to love Virgin Active like we do, so you get discounts across Virgin active – everythin

We’re looking for a Service Architect to join the Wholesale Fixed team here at Virgin Media O2 (VMO2) and design and define operational solutions that help our customers achieve outstanding outcomes. Virgin Media O2 is an equal opportunities employer and we’re working hard to remove bias and bar

A leading telecommunications provider in London seeks a Director of Distribution and Funder Engagement to drive business growth through effective partnerships and funding solutions.The role requires a strong background in structured finance and existing relationships with a wide range of funders.Res

A leading telecommunications company seeks a Retail Advisor in London to deliver outstanding customer service and promote products.The role requires strong communication skills, resilience, and flexibility.Candidates should have a genuine interest in technology and ideally some experience in retail

A leading business services provider located in London is seeking a Director, Senior Legal Counsel to provide strategic and pragmatic legal support.The successful candidate will manage M&A transactions and provide advice on commercial matters.This role requires a qualified lawyer with significant ex

Virgin Red rewards customers who live the Virgin lifestyle. This is a hands-on role at the heart of Virgin’s transformation agenda. Owning Virgin’s integrated plan, you’ll connect programmes and business-led initiatives, manage dependencies, spot overlaps, and drive the trade-offs that matter.

A leading telecommunications company in the UK is seeking a GTM Delivery Lead to ensure strategic initiatives are executed effectively.This role requires experience in programme management and stakeholder engagement to drive alignment and deliver results.The ideal candidate will excel in communicati

A leading UK brand is seeking a CRM Campaign Manager to lead CRM campaigns across email, push, and in-app messaging.You'll optimise engagement and customer loyalty through data-driven strategies.Applicants should have experience in CRM management and using Braze for campaign optimisation.The positio

You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2). We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything

A leading telecommunications company based in London is seeking a Senior Manager for Corporate Tax Strategy.This role involves managing the UK's tax positions and providing technical advice for various projects.The ideal candidate will have a chartered accountancy qualification, experience in a Big

A leading UK financial institution is looking for a Director of Business Development to enhance their market presence.The ideal candidate will have a solid background in Business Banking, with a proven track record in commercial lending.Responsibilities include generating business opportunities and

We’re creating national champions, combining the best broadband and mobile networks under brands such as Virgin Media-02 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, Sunrise in Switzerland, Virgin Media in Ireland and UPC in Slovakia. We offer all the advantages of being a scal

You will join Virgin Family – where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2). You will join Virgin Family – where not only can you communicate with your colleagues across Virgin

We’re creating national champions, combining the best broadband and mobile networks under brands such as Virgin Media-02 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, Sunrise in Switzerland, Virgin Media in Ireland and UPC in Slovakia.

A leading telecommunications company in the UK seeks a Service Architect to design operational solutions that help customers achieve outstanding outcomes.The ideal candidate will have a strong background in Service Management and Service Design, proven experience in customer-facing roles, and be qua

A leading wellness brand in Greater London seeks a skilled Content Producer to create engaging video and photography content.The ideal candidate will have 2-4 years of experience in a marketing or creative environment, focusing on social-first content.Responsibilities include filming, editing, and c

You’ll be the face of Virgin Media O2 across your region, engaging residents, creating demand and building strong local relationships that help our sales teams succeed. Virgin Media and O2 have come together to offer the best in connectivity, serving over 46 million customers across broadband, mob

You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2). We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like.

We’re creating national champions, combining the best broadband and mobile networks under brands such as Virgin Media-02 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, Sunrise in Switzerland, Virgin Media in Ireland and UPC in Slovakia. As a world leader in broadband, video, and

Access to Virgin Family discounts across Virgin Atlantic, Virgin Holidays and Virgin Media/O2. Virgin Active are committed to changing people's lives for the better through wellness. Ensure the Virgin Active brand is expressed consistently and recognisably across markets.

A global telecommunications provider is seeking a Senior Internal Communications Manager in London to drive the communications strategy for M&A and organizational change.This role includes working closely with senior leaders to craft compelling narratives and support leadership communications.Ideal

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