Sales Manager
hace 24 horas
Swindon
Sales Manager, Travel Industry, Near Swindon, £50k + Bonus & Benefits. An excellent opportunity to join this fast pace, high-growth, yet well-established business that specialise in selling both touring and cruise holidays. Sales Manager Responsibilities • Achieve company sales KPI’s through the successful conversion of enquiries., • Prepare, deliver and motivate sales staff for the day ahead ensuring communication of key messages., • Ensuring a prompt response to inbound telephone and email enquiries., • Compiling and analysing sales figures – daily, weekly and monthly., • Collecting customer feedback and market research., • Feedback to the Product Department on calls received and obstacles which you have had to overcome., • Constantly evaluate success of the sales team through call listening and feedback on success and development areas., • Monitoring individual’s and team’s QA, and error scores with an eye for accuracy., • Report on staff attendance, absence, and completion of Return-to-Work meetings., • Own pre and post sales related customer escalations in a timely, professional manner. Sales Manager Skills Required • The ideal candidate will have both call centre management and travel industry experience but candidates strong in one of these 2 areas also considered., • Ensure highest level of service provided to deliver an exceptional customer journey., • Proven track record in delivering sales results to company KPI’s., • Excellent communication skills both written and verbal, with strong interpersonal skills., • Be able to demonstrate and analyse open, sell and close processes in line with Company expectations and deliver sales structure coaching where needed., • Embrace change when new strategies are introduced by the business., • Always maintaining a high motivation and positive atmosphere within the sales office., • A confident, resilient individual with a friendly, approachable personality., • The ability to be flexible, decisive and quick-thinking., • Self-motivated with a positive outlook and a clear focus on high quality and business profit., • Able to understand profit and loss calculations and basic business finance, e.g. gross margin percentages and calculations. Sales Manager Additional Details • Salary of £50,000 per annum + company bonus, • Travel benefits, 28 days holiday (inclusive of bank holidays), private medical cover following 6month probation., • PLEASE NOTE THIS IS AN OFFICE BASED ROLE AND WILL INVOLVE COVERING A VARIETY OF SHIFTS INCLUDING 8AM-530PM, 10.45AM-7PM AND 11.45AM-8PM. IT WILL ALSO INCLUDE 2 OUT OF 3 WEEKENDS.
