Web manager jobs in LondonCreate job alerts

Senior Product Manager - Web/App (9-month FTC) London - hybrid 2-3x a week Up to £90,000 This is a high impact Senior Product Manager role within a fast growing, app-based wealth technology business that is moving from experimentation into scale. You will take ownership of a core product area at a pivotal point in the company's growth, shaping how high value clients experience and engage with the web platform. The Company They are a venture backed WealthTech business on a strong growth trajectory, currently in a late-stage funding round. The platform brings together a client's full financial picture in one place and combines this with personalised, one-to-one financial advice delivered digitally. By operating without conflicts around asset management, they have the freedom to design products that genuinely support long term financial goals. Growth is a central focus as they prepare to expand their offering to a broader client base. The Role • Lead the core web app product squad, owning strategy, delivery and ongoing optimisation., • Design and evolve engaging, forward looking customer journeys that move beyond historic data into interactive, insight led experiences., • Own complex onboarding and acquisition flows tailored to very different client profiles and levels of wealth., • Translate business growth objectives into clear product priorities and roadmaps., • Work end to end across discovery, delivery and iteration in a fast paced startup environment., • Strong experience building consumer facing digital products with a focus on customer experience and journey design., • Proven ability to take full ownership of a product area from concept through to delivery and continuous improvement. Comfortable operating in fast moving, ambiguous environments and managing multiple priorities, coming from a consumer tech environment. • Experience from startup or scale up technology businesses where speed and impact matter. Flexible hybrid working, with an expectation of regular collaboration in the London office.

Engineering Manager (Web) We're recruiting an Engineering Manager (Web) to join a well-known, consumer-focused organisation operating at scale across multiple markets. This role sits at the heart of a digital product environment, leading web engineering teams responsible for customer-facing platforms used by millions. You'll combine strong people leadership with technical credibility, working closely with Product, Design, and Commercial stakeholders to deliver high-quality, user-focused web experiences.What You'll Be Doing • Lead and grow one or more web-focused engineering teams, • Own delivery of key customer-facing web platforms (frontend-heavy, some full-stack), • Partner with Product Managers to shape roadmaps and priorities, • Balance delivery, technical quality, and long-term maintainability, • Create an environment where engineers can do their best work, • Support architectural decisions and platform evolution, • Oversee modern engineering practices (CI/CD, testing, performance, security), • Proven experience as an Engineering Manager or similar role, • Background in web engineering (React, JavaScript/TypeScript, modern frameworks), • Experience with CMS (content management systems platform), • Experience of building teams from ground up, • Experience leading product-led, cross-functional teams, • Strong understanding of web architecture, APIs, and cloud-based systems, • Comfortable operating in customer-facing, high-traffic environments, • Hands on approach to coding., • Experience with cloud platforms (e.g. Azure / AWS), • Exposure to CMS platforms, • Experience in subscription based, membership based, consumer digital products Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

WordPress Project Manager – Own the delivery. Guide the client. Make it happen £35,000 – £43,000 | London (Hybrid – 2 days onsite) Some project roles are about tracking tasks. This one is about owning delivery. You’ll be the person clients rely on to turn ideas into live websites, guiding them through what’s possible, keeping projects moving, and making sure nothing slips. If you’ve worked in a digital or web agency before, you’ll know exactly what that involves. Deadlines. Expectations. Changing priorities. And the satisfaction of getting it over the line properly. What’s in it for you? • Salary: £35,000 – £43,000, • Location: London (2 days in the office, 3 from home), • Projects: WordPress website builds for external clients, • Role: Client-facing, delivery-focused project management, • Environment: Digital agency with a steady pipeline of work, • Exposure: Work closely with design, development, and clients What’s the role really about? You’ll sit between clients and delivery teams. Translating ideas. Managing expectations. Keeping projects on track. But importantly you won’t just be coordinating. You’ll be expected to: • Have confident conversations with clients about WordPress capabilities, • Guide them on what works (and what doesn’t), • Keep projects moving without constant chasing This is a role for someone who understands agency delivery and can handle the pace. What you’ll be doing • Managing the delivery of WordPress website projects from start to finish, • Acting as the main point of contact for clients, • Running timelines, priorities, and expectations across multiple projects, • Working closely with designers and developers to keep delivery smooth, • Advising clients on WordPress functionality, integrations, and possibilities, • Keeping communication clear, proactive, and consistent, • Making sure projects land on time and to a high standard What you’ll bring • Experience working in a digital marketing or web agency (essential), • Proven experience delivering WordPress website projects, • Confidence speaking with clients and managing expectations, • A solid understanding of what WordPress can and can’t do, • Strong organisation skills and attention to detail, • The ability to juggle multiple projects without losing control This role suits someone who enjoys being at the centre of delivery, not just organising tasks, but driving projects forward and building strong client relationships. If you’ve done agency life before, you’ll know… the good ones give you ownership. This is one of them. Interested? Send your CV to bob . bath @ mexasolutions . com and let’s have a confidential chat.

CRO Manager London - Hybrid - 3x a week Up to £55,000 This is an opportunity to step into a senior CRO role within a boutique, premium performance marketing consultancy where experimentation sits at the heart of commercial decision making. You will own end-to-end experimentation programmes, work directly with ambitious clients, and play a visible role in shaping how conversion optimisation drives growth. The CompanyThey are a fast-growing performance marketing consultancy operating at the intersection of strategy, experimentation, analytics, and digital performance. The business works with well known, fast growth brands across sectors including entertainment, publishing, ecommerce, B2B, and travel. With a strong data driven culture and a reputation for award winning work, they offer the feel of an in-house team while retaining the variety and pace of agency life. The Role • Own full end to end experimentation programmes across multiple client accounts, • Lead quantitative and qualitative research to uncover insight and opportunity, • Translate data and behavioural insight into commercially impactful test hypotheses, • Prioritise test ideas based on potential uplift, effort, and strategic value, • Manage the setup, execution, and analysis of experiments using industry leading testing tools, • Partner closely with clients as an extension of their internal teams, • Collaborate with analytics, development, and other marketing specialists to deliver robust testing frameworks, • Strong commercial experience in conversion rate optimisation or experimentation, • Confidence working with large datasets and web analytics platforms such as GA4 or Adobe Analytics, • Hands on experience with testing and personalisation tools such as Optimizely, VWO, or similar, • Proven ability to manage the full experimentation lifecycle from insight through to analysis, • A technical and analytical mindset with curiosity for new platforms and methodologies, • Exposure to a wide variety of high profile, fast growth clients, • Clear opportunities to broaden skills across CRO, analytics, and wider digital strategy

Identity and Access Management Senior Architect (Manager/Senior Manager) London / Manchester / Leeds / Edinburgh | Hybrid - 2/3 days per week in office Permanent - £70,000 - £105,000 + benefits Hays Technology are working with a global business consultancy organisation who are looking for a variety of Identity and Access Management professionals. The team you'll be working within is responsible for providing Identity and Access Management services to a wide range of clients. You'll be working on projects to provide IAM solutions to clients, running IAM diagnostics, assisting with strategy definition and minimising IAM risk for clients. What you'll be doing: • Define IAM use cases, functional and non-functional solution requirements, and technical specifications, such as those for user authentication, access control, integration, performance and scalability requirements and specifications., • Design and architect IAM solutions by creating high-level and low-level designs that align with business objectives and comply with industry cybersecurity standards., • Creating high-level and low-level system architecture diagrams with technical descriptions of each component., • Defining the system specifications to support optimal performance., • Integrating workflows with third-party systems and security tools, such as Security Information and Event Management (SIEM) solutions, multi-factor authentication solutions, and cloud platforms like Amazon Web Services (AWS) and Azure., • Develop technical documentation for IAM implementations including process documentation to enable solution operation (e.g., defining processes for user onboarding, access requests, identity governance, approval workflows, authentication workflows, and provisioning/de-provisioning tasks)., • Implement IAM solutions, • Broad enterprise identity experience across IGA, PAM, AM, AD, CIAM, with demonstrable ability to build identity strategies which integrate into client enterprise architectures and beyond., • Experience of working with IGA, PAM, AM, AD, CIAM solutions such as SailPoint, Saviynt, etc., • Experience working in a digital transformation environment supporting the definition of Identity architecture leveraging cloud native and/or other IAM solutions., • Advanced, practical experience with cloud hosting services including, Amazon Web Services, Microsoft Azure, Google Cloud Platform., • Hands-on experience of Microsoft Active Directory/Azure AD Domain Services, Federation Services, Certificate Services, DNS and DHCP., • Understanding of decentralised identity, verifiable credentials, microservices and Trust over IP architecture stack., • Experience with waterfall and agile type methodologies, often working within client-specified frameworks., • Managing teams across a mix of locations, cultures, and experience levels., • Detail oriented and strong problem-solving skills., • Understanding of malware and the modern threat landscape, • Relevant certifications (e.g. CIAM, CISSP, CAMS, etc.), • Exposure to/Understanding of DevOps tools and repositories (e.g. Git, Azure DevOps, Kubernetes, Docker, Jenkins, Ansible etc.), • Role-based access control (RBAC) design, • Practical experience with Linux operating systems In addition to a salary of between £70,000 to £105,000, you'll also receive a variety of benefits, such as: • Annual bonus - % dependent on role seniority, • Car/cash allowance - £ dependent on role seniority, • Progression plans and growth opportunities within National and Global teams

SC Cleared / Clearable Salesforce Marketing Cloud Developer - 6 months+ - £600-700pd Inside IR35 - London (1-2 days on site per month) Please note, you must either have Full UK Security Clearance (SC) or be able to attain it to be eligible for this role. What you’ll be doing: • Design, build and deploy end-to-end customer journeys using Journey Builder, including multi-step, branching and re-entry journeys across email, SMS, push and social channels, • Develop and manage email campaigns using Email Studio, including template development with AMPscript and dynamic content to drive personalisation at scale, • Build and maintain Automation Studio programmes for data imports, triggered sends, file transfers and scheduled batch operations, • Manage subscriber data, lists, data extensions and segmentation logic within Audience Builder and Contact Builder, • Develop and maintain Content Builder assets including emails, landing pages and dynamic content blocks, • Implement tracking, reporting and performance analytics using Marketing Cloud Intelligence (Datorama) and built-in analytics tools; experience with Marketing Analytics platforms is highly desirable, • Work with Marketing Cloud Advanced (Personalisation) capabilities to deliver real-time, next-best-action and web/email personalisation experiences; highly desirable, • Support adoption of Marketing Cloud Next features and capabilities as they become available in the product roadmap; highly desirable, • Collaborate with Data Cloud where relevant, supporting use cases such as unified profiles, calculated insights, segmentation and activation for marketing campaigns; desirable, • Configure and maintain Marketing Cloud Connect and CRM data sync, ensuring data integrity between Marketing Cloud and Salesforce core, • Apply GDPR, data privacy and email compliance best practices across all marketing solutions, including suppression management and consent frameworks, • Troubleshoot campaign issues, data anomalies and journey errors, providing timely resolution and root-cause analysis, • Contribute to technical design documentation, solution architecture notes and handover materials, • Support clients directly, including workshop facilitation, requirements capture, solution demos and sprint reviews, • 3+ years of hands-on Salesforce Marketing Cloud experience in a consultant or developer capacity, • Proficiency in Journey Builder; designing, building and optimising multi-channel journeys including triggered, scheduled and event-based entry sources, • Strong Email Studio skills; email send configuration, triggered sends, A/B testing, deliverability best practices, • Automation Studio experience; building automations for data management, scheduled sends and file transfers, • Content Builder proficiency; email template development, dynamic content, snippet management, • AMPscript and/or SSJS scripting ability for personalisation, conditional logic and data lookups, • Contact Builder / Audience Builder; data extension design, attribute groups, segmentation filters, • Marketing Cloud Connect configuration and Salesforce CRM data sync management, • Understanding of email compliance, GDPR, suppression and consent management requirements, • Experience with Marketing Cloud Advanced (Personalization / Interaction Studio); real-time personalisation, web and email recommendations, Einstein features, • Familiarity with Marketing Cloud Next capabilities and awareness of Salesforce's evolving marketing product roadmap, • Hands-on experience with Marketing Cloud Intelligence (Datorama) or other Marketing Analytics platforms for cross-channel reporting and ROI measurement, • Ability to build and interpret marketing attribution models and campaign influence reporting, • Exposure to Salesforce Data Cloud; unified profiles, data streams, calculated insights, segmentation and activation for marketing use cases, • Experience integrating Marketing Cloud with third-party tools (CDP, DMP, analytics platforms, CMS), • Able to work directly with clients; confident communicator, comfortable in stakeholder-facing delivery settings, • Comfortable working in Agile environments; contributing to sprints, standups and retrospectives, • Strong attention to detail and a methodical approach to testing, QA and documentation, • Able to manage multiple campaign workstreams and prioritise effectively under campaign deadlines, • Salesforce Certified Marketing Cloud Email Specialist, • Salesforce Certified Marketing Cloud Developer, • Salesforce Certified Marketing Cloud Administrator This temporary contract is the successful candidate to undergo and be eligible for UK Security Vetting at SC/DV level. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, reserved post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Due to the secure nature of the position and working environment, you must have, or be eligible to obtain Security Clearance List of national security vetting clearance levels with guidance on who requires clearance and what checks are completed.

Web & Digital Services OfficerCentral London - Hybrid£39,000 paThe Client:Is a membership and regulator for the Veterinary Industry. As a regulator, they set, uphold and advance veterinary standards, who promote, encourage and advance the study and practice of the art and science of veterinary surgery and medicine. All done in the interests of animal health and welfare, and in the wider public interest.The Role:Reporting to the Website Manager, you will provide web and digital technical support to the Communications team in the delivery of our online and digital communications activities. The main focus of the role will be to provide technical expertise in the ongoing development and integration of the website and digital communications channels, in analytics and in SEO. You will also take the lead in producing news and marketing emails each month.We are a busy team undergoing a period of development and change for our website; as such this role has scope for development within our expanding team.Key responsibilities • Work with the Website Manager to ensure the websites are fully operational at all times., • Build a strong relationship with our web development agency, translating business needs into clear, actionable requirements., • Keep informed of web and mobile UX best practice, proactively suggesting improvements and sharing insight to support better digital decision-making., • Work collaboratively across internal teams and with specialist external agencies to design and implement new digital communications tools., • Help optimise organic search visibility and on-site search functionality to deliver a seamless, intuitive content-discovery experience., • Use website analytics to evaluate performance, produce meaningful reports and recommend improvements based on user insight., • Work with the Website Manager and IT department to ensure compliance with accessibility, privacy, data protection and security requirements., • Carry out usability testing and UAT to validate changes across the website and digital channels., • Support the work of our web content team and departmental web editors, including CMS training., • Develop and optimise accessible email newsletters that support engagement and campaign performance across channels., • Support other areas of work in the Communications Department, as and when required.Required skills, knowledge and experience, • Demonstrable knowledge of HTML, CSS and responsive design., • Working knowledge of JavaScript and PHP., • A good understanding of UX and UI principles, with the ability to apply these to improve usability, accessibility, and overall user journeys., • Experience working effectively with third-party web or digital agencies, including briefing requirements, reviewing and quality-assuring deliverables, and proactively identifying and resolving issues to support successful project delivery., • Experience supporting users across departments within a CMS, with an understanding of website structure and content organisation. Drupal experience is highly desirable, with transferable CMS skills welcomed., • Strong experience using web analytics and reporting tools — including Google Analytics and Google Tag Manager — to monitor website performance, help maintain accurate tracking, and produce clear, regular reports and dashboards in Looker Studio that support insight-led improvements., • HTML email development skills, with experience producing accessible and optimised email templates from provided designs, applying responsive techniques where appropriate and following established best practice., • Good time and task management skills, with the ability to manage multiple priorities and meet deadlines in a busy digital environment., • Strong written and verbal communication skills, with the ability to explain technical concepts clearly and work collaboratively with a range of stakeholders.Morgan Spencer – Your Career, Our ExpertiseMorgan Spencer is one of London’s leading Executive Secretarial and Business Support recruitment consultancies, connecting high-calibre professionals with outstanding opportunities.Equal OpportunitiesMorgan Spencer is committed to equality, diversity and inclusion and welcomes applications from all suitably qualified candidates.Confidentiality & GDPRAll applications are handled in strict confidence and in full compliance with UK GDPR. Your information will be used solely for recruitment purposes and will not be shared without your consent.Morgan Spencer Limited, registered in England & Wales No: 4254114.

Howdens, the UK’s leading trade kitchen supplier, is looking for an experienced SAP BTP Lead to act as our subject matter expert and technical authority for SAP’s Business Technology Platform (BTP). This role plays a key part in defining, developing, and enabling the use of BTP services across Howdens, ensuring the platform’s adoption aligns with strategic technology goals and enterprise standards. Responsible for discovering and demonstrating how SAP BTP capabilities can deliver tangible business value, this role serves as a trusted reference point for development teams, architects, and functional leads using or integrating with BTP services, supporting the delivery of scalable, secure, and performant solutions. Reporting to the Web Platforms Manager, the SAP BTP Lead works closely with stakeholders across technology and business domains to evaluate emerging technologies, identify suitable use cases, and help shape the roadmap for BTP adoption within Howdens’ digital ecosystem. This is a permanent position based onsite 4 days per week with 1 day from home. What you’ll be doing as the SAP BTP Lead: • Act as the technical authority and SME for SAP BTP, ensuring optimal configuration, governance, and usage across development teams., • Provide guidance, coaching, and technical support to developers, architects, and solution designers using SAP BTP., • Explore and evaluate new SAP BTP services, tools, and integration patterns for applicability to Howdens’ business needs., • Collaborate with the Web Platforms Manager on roadmaps and strategies for BTP platform development and alignment with enterprise architecture., • Maintain a deep understanding of BTP security, performance, and scalability best practices, ensuring these are embedded in all projects., • Lead the evaluation and prototyping of BTP-based solutions, presenting findings and recommendations to stakeholders., • Partner with cross-functional teams to identify innovation opportunities, helping drive adoption of automation, integration, and data capabilities., • Develop and maintain documentation, standards, and reference architectures for BTP development and operations., • Solid hands-on experience with SAP BTP services (e.g., Integration Suite, CAP, CI/CD, Launchpad, Kyma) including a proven track record in designing and implementing scalable BTP solutions., • Experience in large enterprise or hybrid SAP environments (S/4HANA, ECC, or third-party integrations)., • Strong analytical and problem-solving skills with the ability to translate complex technology into business outcomes., • Excellent collaboration and communication abilities. As the UK’s leading trade kitchen supplier, Howdens proudly supports over 460,000 trade professionals through our network of 900+ depots. As a constituent of the FTSE 100 and with sales of £2.4 billion last year, we continue to expand, offering exciting opportunities for growth in a dynamic, entrepreneurial environment. What we can offer you as • Competitive Salary and Company Performance Related Annual Bonus, • Excellent pension scheme (company contribution of up to 12%), • 25 days holiday + bank holidays per year with the opportunity to buy extra holidays., • Share save scheme. #LI-SW1?

We are currently partnering with our client a leading independent technology partner and global integrator, specialising in providing end-to-end connectivity solutions that propel organisations everywhere. The Senior Business Sales Manager will be an experienced sales professional with a strong understanding of the Data Centre and Structured Cabling services. In this pivotal role, you will: • Target end-users in key sectors locally and globally, • Promote the Company brand and comprehensive portfolio of solutions As a Senior Business Manager, your mission is to ensure clients benefit from the Companies full range of infrastructure services. You will also play a critical role in shaping a world-class global sales force – hiring, training, mentoring, and retaining top talent. What you’ll be doing as Senior Business Manager: • Account Management, • Managing and sustaining accounts and maximising revenues., • Being accountable for and managing quarterly account planning / strategy and pipeline., • Involved in commercial decisions that impact the revenue streams of those accounts., • Liaising with marketing to manage integrated campaign execution., • Identifying market trends to grow incremental revenue / opportunities., • Dealing with all aspects of the accounts you are responsible for, plus account support for your team as and when needed., • Achieving sales targets and motivating your team to achieve these targets., • Attending client meetings where necessary., • Maintaining and expanding relationships with existing clients., • Manage the process from initial opportunity to ensuring successful service delivery., • Attend and contribute to sales meetings, training courses and presentations., • Business Development, • Uncover new business opportunities in a pro-active and innovative manner., • To achieve the annual set targets as agreed with the Sales Director., • To ensure all the clients within your responsibility are kept up to date with the products and services being offered by the Company., • To build personal and company relationships with all the clients within your responsibility., • Own and communicate Account Development for our key / target clients., • To ensure that all pricing, proposals and tender documentation is returned in a professional and timely manner as requested by the clients is within your responsibility., • To feedback client information to the Company, • To monitor that the service levels bring provided by the Company are in accordance with client’s expectations and to escalate accordingly., • Identify and develop a strong web of influence of all relevant stakeholders., • To maintain relationships with external suppliers, on pre-sales commercial issues., • Own the end-to-end sales process through the lifecycle of sales project i.e. Request for Proposal (RFP)., • New Business Responsibility, • To introduce, if necessary other internal Company staff at the appropriate time within the development of an account or a specific new business deal., • To identify tangible opportunities for growth, service, geography, location and site., • To ensure the account is being serviced by the Company to the highest level of quality., • Develop an action plan of sales / business activities to help convert business opportunities., • To ensure the new business deal is moving towards a positive conclusion in the Company favour., • Experience selling IT & Infrastructure and/or data centre solutions to end-users is essential., • Understanding of the IT infrastructure industry and its various elements is essential., • Proven experience in a senior (global or regional) sales leadership role, driving growth and expansion initiatives., • Proven experience leading a team demonstrating the ability to motivate and inspire teams., • Strong business and commercial acumen., • RFP process (Sales Processes)., • Familiarity in utilising Sales Database – CRM., • People centred person who enjoys interacting with lots of different stakeholders., • Excellent communication skills., • Results-orientated., • Self-motivated and able to work in a team., • Computer literate – use of Microsoft products (Word & Excel)., • Excellent inter-personal skills, • Excellent communication skills, • Work well under pressure., • Enthusiastic and dynamic personality.

Salesforce Developer -TIME TO JOIN AN ELITE COMPANY!!! Central London (Hybrid Working) Do you want to work for a top investment manager with excellent benefits and a high bonus? This is a brand new Greenfield rollout! This is a great time for a Salesforce Developer to join a high-performing team working on a greenfield build alongside a complex, business-critical platform. This role goes beyond standard CRM work. You'll be designing and building solutions that support front, middle, and back-office functions across an investment environment, with real ownership from day one. What you'll be doing • Building and customising Salesforce using Lightning Web Components, Apex, and Flows, • Designing integrations with internal and external systems, • Working closely with stakeholders to turn business needs into scalable solutions, • Strong Salesforce development experience, • Hands-on with LWC, Apex, and platform configuration, • Experience building integrations using APIs Excellent Benefits on offer! This is a chance to step into a role where you'll have real impact, work in a strong engineering environment, and be part of a small, collaborative team. If you're open to hearing more, send me your CV and I'll be in touch. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

Immediate start available, 6 months initial duration. The Lifecycle and Decarbonisation Assistant will provide administrative and financial support to the Asset Management Programme Manager and Asset Teams. This role will focus on ensuring the efficient tracking of programme milestones, managing procurement and financial processes, and maintaining communication across all stakeholders. The Assistant will be integral in compiling reports, tracking budgets, and managing timesheet data, while supporting the coordination of project activities and resolving any potential issues. The role will ensure completion of all mandated Health & Safety training, including eLearning modules, within required timeframes to maintain compliance with statutory and organisational standards. Research and Information Management Conduct web and literature searches to gather information on suppliers and specific topics. Access, update, and maintain accurate records of engineering assets, site plans, and O&M manuals in collaboration with relevant personnel. Maintain and update the Lifecycle Construction Management Plan (CMP) by adding, editing, or removing entries and running required reports. Collaboration and Communication Liaise with faculties and departments to keep lifecycle information current and aligned. Foster communication with the King’s Sustainability team, ensuring shared knowledge and maintenance of relevant documentation. Act as a point of contact between programme managers, project managers, and clients to promote clear communication. Provide programme updates and address client queries in a timely and professional manner. Monitor and escalate programme-related issues to the programme manager when necessary. Procurement and Financial Administration Manage procurement activities, including raising requisitions, purchase orders (POs), and goods receipts, as well as resolving invoice queries. Maintain the PO register, ensuring records are accurate and accessible. Reconcile purchase orders with invoices, ensuring proper documentation is filed. Track orders to meet project deadlines and operational requirements. Registers and Records Maintain a register of approved specialists, such as Quantity Surveyors and other consultants, from the Preferred Supplier List (PSL). Raise task orders and contracts for work with suppliers/vendors. Assist on the Dovico timesheet system, ensuring data is accurate and up to date. Logistics and Administrative Support Organise and coordinate meetings and workshops, managing logistics to ensure smooth execution. Prepare meeting agendas, document minutes, and follow up on action items to ensure accountability. Support team members with scheduling, correspondence management, and maintaining documentation. Assist in creating presentation materials and summaries for team and management reviews. Handle work permits, arrange access to sites, and coordinate other logistical details as needed. Team Support and Development Assist with onboarding and training documentation for new team members. Provide general administrative support, demonstrating flexibility in adapting to changing priorities and procedural updates. Skills and experience: Proficient in procurement processes, including requisitioning, PO management, and invoice reconciliation. High standard of General Education, English and Maths High-level analytical and problem-solving skills to address challenges, and propose optimal solution Competent in using IT systems for scheduling, reporting, and data management (e.g., Dovico, CMP). Excellent computer skills using Microsoft Office and particularly Microsoft Excel Strong organisational skills with attention to detail and the ability to organise meetings, prepare agendas, and document minutes effectively. Excellent communication skills both oral and written, including experience in maintaining and updating registers, timesheets, and documentation systems. Desirable - IOSH Managing Safely or equivalent Desirable - Degree or equivalent relevant qualification Desirable - Knowledge of Microsoft SharePoint. Desirable - Familiarity with working in higher education sector

Database Analyst / Manager required to work near Clapham Junction (London). Please note: This is Monday to Friday 8am to 5pm office based (no Hybrid or Remote Working) and near to Clapham Junction. As part of client's safeguarding policy, applicants will be required to undertake screening relevant to the post, including checks with past employers and the Disclosure and Barring Service. My client will NOT sponsor people so if you need sponsoring, or if you hold a post study visa then please do not apply. Main duties and responsibilities: • Developing the Power BI deployment., • Undertaking a range of data-related projects, for example:, • Extracting data and producing reports to specific requirements., • Creating reports and templates and publish on SQL report Servers., • Producing Real Time report dashboards., • Submitting the annual ISC & DFE census., • Creating Internal 'Programmes' and Papers' in iSAMS, • Degree or equivalent professional qualification, • Excellent knowledge of systems, software and languages including:, • Web/application development, • Visual Studio 2019, • SQL database management, SSIS, SSRS, • SQL query writing, • Microsoft Excel - Advanced Level, • Project management, • Coaching non-IT specialists, • Producing statistical reports, • Maintaining SQL Databases & SSIS Packages, • Power BI

A leading London law firm is seeking an Application Support/Developer to be responsible for the support for the administration and optimisation of the businesses databases. They will also be required to support key applications including the firm's Case Management System (Inprotech), Document Management System (iManage Worksite), Microsoft SQL Server and other core systems. This role is paying up to £70,000 plus very good benefits including hybrid working (2 days working from home 3 days in the central London office). The role-holder will be responsible for: • Providing application configuration and maintenance of business systems, including CPA Inprotech Case Management software, iManage Worksite Document Management Systems (client and server side), • Developing MS Office applications including templates, data injection and automation., • Assisting with improving the efficiency and productivity of staff using IT applications and manipulating information., • Liaising with the end users, Inprotech Development Analysts, Partners (including the Partner responsible for Inprotech) and the Senior Software Developer to understand business requirements and deliver solutions, • Under instruction from the Applications and Development Manager, manage and optimise the various SQL Server databases, • Maintain application security and data privacy in line with IS027001 standards, applying secure coding practices and ensuring compliance with firm security standards, • Liaise with other functions within the Technology Team and Finance. Must Have: • Experience of working in a Legal services/Law firm/Professional Services environment, • Strong Microsoft SQL Server experience (querying, basic optimisation, T-SQL), • Proven experience in supporting and maintaining business applications (not just development), • Experience with scripting languages (PowerShell, VBA, or VBScript), • Familiarity with Microsoft environments (Office 365, Windows Server, Active Directory), • Strong communication skills and experience working with end users and senior stakeholders, • MS Server 2016 network administration (AD, groups, security, etc.) including Exchange, • Knowledge of IIS configuration and management Desirable Skills • Experience with Inprotech, iManage applications (front & back end) version 11 onwards, • Understanding of data security and compliance, including ISO27001 or secure coding practices, • SQL Server development skills (stored procedures, triggers, performance tuning), • Experience with SSRS reporting, • Exposure to IIS, HTML, CSS, or web-based systems

A leading London law firm is seeking a Software Developer to be responsible for the support for the administration and optimisation of the businesses databases. They will also be required to support key applications including the firm's Case Management System (Inprotech), Document Management System (iManage Worksite), Microsoft SQL Server and other core systems. This role is paying up to £70,000 plus very good benefits including hybrid working (2 days working from home 3 days in the central London office). The role-holder will be responsible for: • Providing application configuration and maintenance of business systems, including CPA Inprotech Case Management software, iManage Worksite Document Management Systems (client and server side), • Developing MS Office applications including templates, data injection and automation., • Assisting with improving the efficiency and productivity of staff using IT applications and manipulating information., • Liaising with the end users, Inprotech Development Analysts, Partners (including the Partner responsible for Inprotech) and the Senior Software Developer to understand business requirements and deliver solutions, • Under instruction from the Applications and Development Manager, managing and optimise the various SQL Server databases, • Maintaining application security and data privacy in line with IS027001 standards, applying secure coding practices and ensuring compliance with firm security standards, • Liaising with other functions within the Technology Team and Finance., • Designing new and maintain Microsoft Office templates with data integrated from other data sources. Required Skills: Must Have: • Experience of working in a Legal services/Law firm environment, • Strong Microsoft SQL Server experience (querying, basic optimisation, T-SQL), • Proven experience in supporting and maintaining business applications (not just development), • Experience with scripting languages (PowerShell, VBA, or VBScript), • Familiarity with Microsoft environments (Office 365, Windows Server, Active Directory), • Strong communication skills and experience working with end users and senior stakeholders, • MS Server 2016 network administration (AD, groups, security, etc.) including Exchange, • Knowledge of IIS configuration and management Desirable Skills • Experience with Inprotech, iManage applications (front & back end) version 11 onwards, • Understanding of data security and compliance, including ISO27001 or secure coding practices, • SQL Server development skills (stored procedures, triggers, performance tuning), • Experience with SSRS reporting, • Exposure to IIS, HTML, CSS, or web-based systems

Infrastructure Project Manager - Workplace Technology & Rollout London | 4 days onsite 5-month initial contract with potential extension We're currently supporting a well-established London-based property and workspace organisation on a key technology transformation programme across its estate. This role will play a key part in delivering a series of infrastructure and workplace technology initiatives, initially focused on Wi-Fi migrations, authentication solutions, and customer portal deployment across multiple sites, before moving into broader internal technology and web application rollouts. The environment is highly stakeholder-driven, so this role would suit someone who is confident operating across both technical and business teams, able to manage delivery at pace, and comfortable bringing users and site teams along the journey. Key responsibilities will include: • Managing end-to-end delivery of infrastructure and workplace technology projects across multiple London sites* Coordinating Wi-Fi migrations, authentication deployments, and customer-facing portal implementations* Supporting future internal technology and web application deployments across the estate* Managing 3rd party vendors, MSPs, engineers, and delivery partners* Building strong relationships with internal stakeholders, site teams, and end users* Managing project plans, RAID logs, timelines, risks, issues, and governance reporting* Driving delivery across live operational environments with minimal disruption to users and customers The successful candidate will ideally have: • Proven Infrastructure / IT Project Management experience* Experience delivering multi-site rollout or deployment programmes* Exposure to Wi-Fi, network, workplace technology, or infrastructure projects* Experience supporting internal systems, application, or web portal deployments* Strong stakeholder management and communication skills* Experience managing vendors / MSPs and coordinating cross-functional teams* A hands-on, delivery-focused approach with strong organisational skills This is an excellent opportunity to join a business investing heavily in both technology and customer experience, with a strong pipeline of further projects expected beyond the initial contract term. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Business Sales Manager We are currently partnering with this independent technology partner and global integrator, specialising in providing end-to-end connectivity solutions that propel organisations everywhere. The successful candidate will have access to in-house marketing collateral / activities and the back-up of technical subject matter experts within the Company. The ultimate aim of the Business Manager position is to ensure that their clients are purchasing a full range of infrastructure services offered by the Company What you’ll be doing as our Business Manager: 1. Account Management • Managing and sustaining accounts and maximising revenues., • Being accountable for and managing quarterly account planning / strategy and pipeline, • Involved in commercial decisions that impact the revenue streams of those accounts, • Liaising with Marketing to manage integrated campaign execution, • Identifying market trends to grow incremental revenue / opportunities, • Dealing with all aspects of the accounts you are responsible for, • Achieving sales targets, • Attending client meetings where necessary, • Maintaining and expanding relationships with existing clients, • Manage the process from initial opportunity to ensuring successful service delivery, • Attend and contribute to sales meetings, training courses and presentations 2. Business development • Uncover new business opportunities in a pro-active and innovative manner., • To achieve the annual set targets as agreed with the Sales Director., • To ensure all the clients within your responsibility are kept up to date with the products and services being offered by the Company., • To build personal and company relationships with all their clients., • Own and communicate Account Development for our key / target’s clients., • To ensure that all pricing, proposals and tender documentation is returned in a professional and timely manner as requested by their clients is within your responsibility., • To feedback client information to the Company., • To monitor that the service levels being provided by the Company in accordance with client expectations and to escalate accordingly., • Identify and develop a strong Web of Influence of all relevant stakeholders., • To maintain relationships with external suppliers, on pre-sales commercial issues., • Own the end-to-end sales process through the lifecycle of sales project i.e. Request for Proposal (RFP). 3. New Business Responsibility • To introduce, if necessary, other internal Company staff at the appropriate time within the development of an account or a specific new business deal., • To identify tangible opportunities for growth, service, geography, location and site., • To ensure the account is being serviced by the Company to the highest level of quality., • Develop an action plan of sales / business activities to help convert business opportunities., • To ensure the new business deal is moving towards a positive conclusion in the Company's favor., • Experience selling, I.T & Infrastructure and/or data centre solutions to end-users is essential., • Understanding of the IT infrastructure industry and its various elements is essential., • Strong business and commercial acumen, • RFP process (Sales Processes), • Familiarity in utilsiing Sales Database - CRM, • People centered person who enjoys interacting with lots of different stakeholders, • Excellent communication skills, • Results-oriented, • Self motivated and able to work in a team., • Computer literate - Use of Microsoft products, Word and Excel, • Excellent inter-personal skills, • Excellent communication skills, • Work well under pressure., • Enthusiastic and Dynamic personality

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Visa's Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world's most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you'll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms. The Opportunity: We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale. As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions. The Work itself: • Design code and systems that touch 40% of the world population while influencing Visa's internal standards for scalability, security, and reusability, • Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings, • Actively contribute to product quality improvements, valuable service technology, and new business flows in diverse agile squads, • Develop robust and scalable products intended for a myriad of customers including end-user merchants, b2b, and business to government solutions., • Leverage innovative technologies to build the next generation of Payment Services, Transaction Platforms, Real-Time Payments, and Buy Now Pay Later Technology, • Demonstrates relevant technical working knowledge to understand requirements., • Identifies and contributes to the development and solution strategies to team members that improve the design and functionality of interface features across one or more project features, under minimal guidance., • Applies standard processes on the use of programming languages (e.g. HTML, C++, Java) to write code that fulfills website modification requests and technical requirements., • Collaborates with others to support the piloting of new technology capabilities and features that enhance the user website experience across e-commerce products., • Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale, • Challenge the Status Quo: Comfort in pushing the boundaries, 'hacking' beyond traditional solutions, • Language Expertise: Expertise in one or more general development languages (e.g., Javascript, Java, C#, C++), • Builder: Experience building and deploying modern services and web applications with quality and scalability, • Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc. Qualifications Basic Qualifications5+ years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience. Preferred Qualifications6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD.2+ years of professional experience in front-end development, building scalable and performant web applications. Proficiency in JavaScript and TypeScript, with hands-on experience in modern frameworks such as React, Next, Angular, or Vue.js.Strong understanding of HTML5, CSS3, and responsive design principles. Experience with Webpack, Module Federation, and other modern javascript build tools and bundlers.Familiarity with RESTful APIs, GraphQL, and integrating front-end applications with backend services. Knowledge of cross-browser compatibility, accessibility standards (WCAG), and web performance optimization.Experience with version control systems (e.g., Git) and CI/CD pipelines. Exposure to Agile/Scrum methodologies and collaborative development environments. Excellent problem-solving skills, attention to detail, and a passion for delivering high-quality user experiences. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Job summary Law Medical is seeking to recruit a Pharmacy Technician to join its multidisciplinary primary care team. The role will support the safe, effective, and cost-efficient management of medicines within the practice, working closely with GPs, pharmacists, nurses, and other healthcare professionals. The Pharmacy Technician will support medicines optimisation processes, including prescription management, medication reconciliation, and audits, while providing technical and administrative support related to medicines use. The post holder will also play an active role in supporting the wider multidisciplinary team and contributing to the ongoing development and objectives of the practice. Main duties of the job The Pharmacy Technician will support Structured Medication Reviews (SMRs) under the supervision of a pharmacist or GP, reconcile medicines following hospital discharges or outpatient visits, and provide patients with guidance on the safe and effective use of their medications. They will manage and process repeat prescriptions, conduct medicines audits, and assist with technical and administrative tasks across the practice teams. The role also involves maintaining accurate clinical records and ensuring effective communication within the multidisciplinary team to support high-quality patient care. About us The Law Medical Group Practice, is a long standing well established, well respected and well regarded teaching and training practice in NW London, Brent. The practice operates across two sites; Willesden (main site), Wembley (branch site). The practice have under new management undergone a significant amount of changes in the last two years, including the recent merger with another local practice. The practice list is 18,000 patients. The practice is paperlight uses Emis Web + Docman, Accurx, E-Consult, The practice is well supported by: 5 GP Partners 1 Non Clinical Managing / Executive Partner 4 Salaried GP's 1 Advanced Nurse Practitioner 2 Physician Associates 2 Practice Nurses 4 phlebotomists / Healthcare Assistants 3 Practice Based Clinical Pharmacists 1 Pharmacy technician 2 Social Prescribers 2 In-House First Contact Physiotherapists 1 In-House Dietician The practice provides: E-Consultations Telephone Triage Minor Surgery & Cryotherapy Family Planning Minor Ailment clinics Respiratory Clinics Ante-natal / Well baby / Mum clinics A dietician visits the branch site in Wembley A community midwife visits the main site in Willesden The practice is well supported by: Operations Manager Assistant Manager 2 x lead receptionist and facilities leads 2 x practice secretaries Finance assistant IT Data Analyst Approx 20 admin, clerical and reception staff members Job responsibilities • Support the delivery of Structured Medication Reviews (SMRs) in collaboration with clinical pharmacists and GPs., • Reconcile medicines following hospital discharge, outpatient appointments, or changes in therapy., • Provide counselling and advice to patients on the safe and effective use of their medicines., • Manage and process repeat prescriptions in line with practice protocols., • Conduct medicines audits and contribute to quality improvement initiatives., • Support the implementation of prescribing safety and cost-efficiency initiatives., • Work with the multidisciplinary team to ensure effective communication and safe transfer of medication information., • Maintain accurate and timely clinical records., • Provide technical support and guidance to practice teams (particularly for Grove Village Medical Centre)., • Participate in ongoing professional development and contribute to training within the network. Person Specification Qualifications Essential • Registered Pharmacy Technician with the General Pharmaceutical Council (GPhC)., • Completed or currently enrolled in an approved training programme meeting the National Competency Framework for Primary Care Pharmacy Technicians (e.g., PCPEP)., • Demonstrated experience in medicines optimisation, reconciliation, and patient counselling., • Good understanding of prescribing processes within primary care., • Excellent communication, organisational, and IT skills., • Ability to work effectively both independently and within a multidisciplinary team

The Client Our client is a highly regarded discretionary investment manager with a strong focus on data‑driven decision making. They operate with a small, agile structure and are recognised for their commitment to excellence in trading and technology. Their in‑house technology function spans IT infrastructure, software development, and quantitative analysis, supporting all aspects of market data processing and trading activity. The environment is fast‑paced, collaborative, and highly technical, where code quality, performance, and low‑latency systems are top priorities. Engineers work across domains, contribute to architectural discussions, and help shape scalable, robust systems. We have partnered with this team for several years and have a close, direct working relationship with the CTO. We have successfully placed multiple individuals into the group and can provide detailed insight into the team structure, culture, and expectations. The Role The client is embarking on a major initiative to unify and expand their core systems, bringing more of this capability in‑house. As Head of Core Platform, you will lead this transformation—designing, planning, and implementing the evolution of the core technology stack to create a strong foundation for future growth. This is a hands‑on leadership role. You will develop and consolidate systems, write software, guide a team of developers, and take ownership of several critical platforms. This includes an in‑house C# PnL and Risk system that performs real‑time portfolio valuation, alongside other components that will be integrated into a cohesive, modernised core platform. You will work closely with senior stakeholders including the CTO, COO, Head of Operations, and Project Management. Candidate Profile Domain Expertise • Strong background in fixed‑income trading systems, • Knowledge across front‑, middle‑, and back‑office workflows, • Demonstrable expertise in:, • Repo trading and lifecycle management, • Post‑trade operations, clearance, and settlement, • Margin and collateral management, • Experience building systems that capture bond and swap (interest rate and FX) cashflow events, • Understanding of accrual (trade date) and realised (settlement date) accounting reconciliations, • Particular interest in candidates with Fixed Income and Rates experience Technical Skills • Strong computer science fundamentals, • Hands‑on development experience in:, • C# and .NET (essential for this role), • Python within quant or data environments, • The client will also consider exceptional engineers from other OOP backgrounds such as C++, Java, or Go, • Familiarity with UI technologies such as WinForms, WPF, Blazor Hybrid, and Blazor Web Leadership & Approach • Experience working in front‑office or trading‑technology environments, or on business‑critical systems, • Ability to lead by doing—hands‑on while guiding a team, • Pragmatic, delivery‑focused mindset, • Commitment to high‑quality engineering practices and low‑latency, high‑performance systems, • Low‑ego, high‑performing self‑starter who values ownership, teamwork, and delivering commercial, pragmatic solutions Why Apply This is a rare opportunity to take ownership of a mission‑critical transformation within a high‑performing investment manager. You’ll shape the architecture, engineering standards, and long‑term technical direction of the firm, working in a collegiate environment where ideas matter and technical excellence is valued. As a long‑standing recruitment partner to this team, we can provide deep insight into the role, expectations, and culture, ensuring you have a clear and accurate understanding of the opportunity.

TXM are exclusively representing a train operating business, this is an exciting opportunity within the IT operations centre based in London (Hybrid working). Reporting the to the Head of IT, the successful candidate will play a key role protecting IT services and infrastructure from cyber security threats. Role Overview The purpose of a Cyber Security Manager role is to protect IT Services and infrastructure from cyber threats. The role is responsible for designing, implementing, and maintaining security measures to ensure the confidentiality, integrity, and availability of data and services. The role includes identifying vulnerabilities, monitoring for security breaches, and responding to incidents. They also work to educate employees on best practices for information security. Main Responsibilities • Security Implementation and Management, • Deploy and optimise security solutions to safeguard IT services and infrastructure., • Lead security assessments including vulnerability testing and risk analysis to identify and mitigate potential threats., • Design and enforce security controls based on identified requirements and gaps in existing structures., • Threat Detection and Response, • Monitor and respond to security incidents ensuring rapid and effective action., • Develop comprehensive incident response plans to maintain organisational resilience against threats., • Oversee operational security processes with tools like SIEM, EDR, and Vulnerability Management, continuously enhancing capabilities., • Network and System Security, • Manage advanced security tools such as firewalls and IDS/IPS to protect network integrity., • Enforce robust security policies to maintain system security standards., • Compliance and Audit Support, • Ensure adherence to compliance standards including ISO27001, NIST, and GDPR through regular audits and risk assessments., • Support audit processes by providing necessary documentation and evidence of compliance., • Security Awareness and Training, • Conduct regular training sessions to cultivate a security-aware culture., • Develop and update security policies, communicating essential guidelines across the organisation., • Cloud and Application Security, • Enhance the security of cloud services (SaaS, PaaS, IaaS) and enterprise applications, • through advanced security measures and identity access management (IAM). Education & Competencies • University Degree or equivalent preferred, • A minimum of 3 years' experience in a similar role., • Strong and demonstrable experience of Cyber Security Operations and Engineering. Cyber Security Certifications, CISSP, Azure Security and additional qualifications., • Good underpinning knowledge of the Microsoft technology stack, cloud, on-premises and End user Compute., • Understanding and experience of web filtering, email security, SIEM, EDR/XDR. Experience of managing investigations in SOC (L2 or above)

You sweat the details. You open a SaaS app and immediately notice the component that shouldn't be a modal, the auth flow nobody thought through, the table that takes half a second too long to load. Most engineers file a ticket. You fix it — and then you make sure it never happens again. That instinct is exactly what this team needs. The company This is an AI‑native integration layer for SaaS products and agents: unified APIs, MCP‑friendly tooling and A2A (agent‑to‑app and app‑to‑app) bridges so builders can wire their products into hundreds of third‑party tools without hand‑rolling every integration. It handles managed auth, real‑time observability and connector sprawl so product teams can focus on great agent experiences instead of glue code. Your job is to make the surface they see feel as well‑engineered as the plumbing underneath. Why this role exists The product experience is the brand. This is the first dedicated UX Engineer role — you’ll be the in‑house authority on taste, polish and performance. You won’t be one of many contributors to the front end; you’ll set the standard everyone else works to: the component library, the design system, the micro‑frontend architecture, and the AI rules and tooling that let the rest of the team move fast without making a mess. As the CTO put it in conversation: “It’s about setting the processes, the libraries, the tech stack… spreading the knowledge so that everyone can go to 90% of your level.” What you’ll actually do • Own the design system – define the visual language, build reusable primitives, and maintain the libraries that power every interface., • Ship pixel‑perfect UI in React, with real ownership of theming, performance and motion., • Make performance a feature – instrument Core Web Vitals, set bundle budgets, optimise hydration patterns and chase performance where it actually matters., • Be the voice of quality – host design critiques, push back on product design when it matters, and be the person who asks “what happens in this edge case?”., • Prototype and validate – turn product ideas into interactive proofs‑of‑concept that help PMs and designers converge on the right answer fast. Who you’ll work with You’ll report directly to the technical leadership and work most closely with the Product Manager and Product Designer day‑to‑day. The team is fast, flat and product‑focused: engineers own their features end‑to‑end and interact with product directly, so your decisions will show up quickly in what customers use. Must‑haves • 4+ years professional front‑end engineering, with a portfolio that shows you care about the details., • React & TypeScript at production scale (hooks, suspense, server components)., • Deep CSS fluency (Tailwind or equivalent) and modern browser APIs., • A strong UX sense for B2B SaaS flows — you’ve lived through auth flows, billing pages and dashboards, and you know where the traps are. Nice to have • Svelte, Web Components or other framework experimentation., • Experience with auth flows (OAuth2, OpenID Connect) and secure front‑end patterns., • Prior work on B2B developer tools or dashboards at the seed‑to‑Series‑B stage. What’s on offer • £80,000–£100,000 base + annual company performance bonus., • Meaningful EMI share options., • £15/day lunch budget when working from the London office, • £1,000 home office setup + £500/year top‑up. If you read this far and you'd like your CV reviewed by a human, email with "Watch me React" in the subject line. A couple of lines on why you think this might be a good fit — that's all.

Barchester Healthcare is looking for a dynamic Brand Manager to join our Brand Team and play a pivotal role in shaping how we engage customers across the UK. Reporting to the Head of Brand Marketing, you'll develop and deliver a compelling brand proposition that drives engagement, strengthens our reputation, and supports commercial performance across our portfolio of care homes and hospitals. This is a role for someone who thrives on collaboration, understands what truly matters to customers, and can translate that into powerful messaging and tools that support our teams on the ground. NEED TO DO: Create and refine the key messages that matter most to our customers Build strategies to grow awareness of our homes and services Use demographic insight to tailor brand activity to our audiences Work with stakeholders to bring our Care & Life Enrichment Framework to life externally Stay ahead of industry trends to identify opportunities and risks Oversee the development of print and digital collateral that inspires confidence and drives enquiries Ensure all customer-facing materials reflect our brand guidelines and tone of voice Partner with the digital team to maintain a cohesive brand presence across all channels Lead the creation of event collateral and assets through our web-to-print system Develop self-serve tools and guidance that help homes drive engagement and enquiries Ensure a smooth, intuitive customer journey for teams using these tools Lead a team that delivers exceptional customer service and fast response times Gather feedback from homes to continually improve support and resources Oversee the full delivery of our flagship annual awards (Barchester Care Awards) Manage cross-functional teams to deliver a high-quality event on time and on budget Support the coordination of the in-person event for 450 attendees, plus live streaming to homes and hospitals Maintain regular communication with Operations throughout the process Analyse data to identify trends, opportunities, and areas for optimisation Report on performance and adjust strategies accordingly Oversee brand investment to ensure it delivers against our objectives Set clear objectives aligned to our brand strategy Foster a culture of continuous improvement, collaboration, and engagement with Operations NEED TO HAVE: A confident brand marketer with experience developing propositions and multi-channel messaging Strong stakeholder management and communication skills A strategic thinker who can translate insight into action Experience leading teams and managing multiple projects simultaneously A passion for delivering high-quality work that supports both customer experience and commercial goals REWARDS PACKAGE: Access to a range of retail and leisure discounts Access to a range of wellbeing support and Best Doctors Service Opportunity to develop within a hugely supportive team Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766

We are looking for a commercially driven Business Development Manager / Senior Sales Manager to support the growth of our Cyber Security Services business across the UK & Europe. This is a new business acquisition-focused role responsible for building pipeline, generating revenue, and winning new customers for cybersecurity services including VAPT, Red Teaming, Product Security, Threat Modelling, and Vulnerability Management. The ideal candidate will have experience selling cybersecurity services or technology solutions and be comfortable engaging with enterprise and mid-market customers across the region. Key Responsibilities • Drive new customer acquisition across the UK & Europe for cybersecurity services, • Build and manage a healthy pipeline through outbound prospecting, networking, referrals, and partnerships, • Engage CISOs, IT leaders, Engineering Heads, Risk teams, and Procurement stakeholders, • Understand customer requirements and position appropriate cybersecurity solutions, • Manage the complete sales cycle from discovery through closure, • Work with internal technical and delivery teams to develop solutions and proposals, • Support RFPs, tenders, and customer due diligence requests, • Promote and sell services including:, • VAPT (Web, Mobile, API, Cloud, Infrastructure), • Red Teaming / Adversary Simulation, • Vulnerability Management, • Threat Modelling, • Product Security / Secure SDLC Advisory, • Develop repeat business and cross-sell opportunities within customer accounts, • Maintain accurate CRM updates, pipeline forecasts, and reporting, • 5+ years of experience in cybersecurity sales, IT services sales, SaaS sales, or technology consulting, • Proven track record in new business development and revenue generation, • Experience selling cybersecurity services or technology solutions to enterprise or mid-market customers, • Strong understanding of cybersecurity concepts and services, • Excellent communication, presentation, and negotiation skills, • Strong stakeholder management and relationship-building abilities, • Experience selling VAPT, Red Teaming, Product Security, or related cybersecurity services, • Existing network within UK enterprise or mid-market organizations, • Experience working with cybersecurity product or services companies A highly motivated sales professional with strong hunting capabilities, experience in cybersecurity services sales, and the ability to build and close opportunities across the UK & Europe market.

Senior Ecommerce Manager (2-3 Month FTC) Hybrid, UK We are supporting an innovative consumer brand in the search for a Senior Ecommerce Manager to help lead and optimise their global ecommerce performance during an exciting period of growth and transformation. This is a high-impact fixed-term contract opportunity suited to a commercially driven digital leader with strong trading, performance and customer experience expertise. The Opportunity Reporting into senior leadership, you will take ownership of ecommerce performance across digital channels, balancing revenue growth, profitability and customer experience. You’ll work cross-functionally with marketing, product, operations and customer teams to drive conversion, optimise trading strategies and deliver sustainable commercial growth. Key Responsibilities • Own and manage ecommerce trading performance, driving revenue growth and margin optimisation, • Lead weekly trading and forecasting cadence, ensuring alignment with commercial priorities and inventory performance, • Develop pricing, promotional and bundling strategies informed by trading data and customer behaviour, • Improve conversion rate, AOV and customer retention through merchandising, UX enhancements and experimentation, • Partner with marketing teams to optimise paid media, CRM, SEO and digital acquisition performance, • Collaborate with product and technology teams to shape ecommerce roadmap priorities across web and app, • Utilise analytics, attribution modelling and commercial insights to inform decision-making and investment priorities, • Lead and mentor a high-performing ecommerce function, fostering a data-led and commercially agile culture About You • Significant ecommerce leadership experience within a DTC, retail or consumer-focused environment, • Strong commercial trading background with ownership of online revenue performance, • Advanced understanding of ecommerce platforms, analytics and experimentation tools, • Proven success improving online conversion, retention and customer lifetime value, • Experience working closely with marketing, digital product and technology stakeholders, • Strong analytical mindset with the ability to translate data into commercial action, • Comfortable operating in fast-paced, scaling or transformation-led businesses, • Excellent stakeholder management and team leadership capabilities Contract Details • 2- 3 Month Fixed-Term Contract, • Hybrid working model, • London-based office collaboration required periodically

Join a fast-paced, dynamic environment at the heart of the beauty and wellness industry. This is a key role driving excellence across operations, logistics, and B2B wholesale fulfilment. The Role We’re looking for a confident and experienced Operations Manager to lead a collaborative team and oversee the smooth running of all order processing and dispatch operations. This is a hands-on role where you’ll work closely with internal teams, warehouses, and sales to ensure an exceptional customer experience and continuous improvement across the board. Key responsibilities include: • Leading and managing the Operations team, assessing workloads and allocating accounts, • Managing and developing the team through weekly catch-ups and tailored development plans, • Managing the full operational process, responding to follow-up queries and customer needs, • Maintaining strong working relationships with warehouse partners and improving fulfilment processes, • Updating warehouse teams on B2B requirements such as kitting and reworks, • Overseeing order fulfilment, export documentation, and compliance paperwork, • Acting as the point of escalation for urgent issues and key projects, • Collaborating with the Head of Operations on system and warehouse improvements (e.g. EDI integration), • Supporting credit control with account reconciliation, • Working with the Ecommerce team to resolve stock/order issues and reduce web errors, • Creating reports to monitor open orders and support wider business decisions, • Providing weekly updates on operational performance and ongoing projects, • Supporting Sales teams across various territories and planning seasonal product launches, • Driving the S&OP process through post-activity evaluations How You’ll Dazzle Us • You’ve got proven experience managing operational teams within a fast-moving business, • You’re a strong communicator who builds trusted relationships across departments, • You thrive under pressure, love improving processes, and have a sharp eye for detail, • You’re confident using ERP systems (such as SAP or Business Central), • You take ownership and have a proactive, solution-focused mindset, • You’re comfortable reporting to senior leadership and contributing to business-wide strategy, • Your time management and organisational skills are second to none, • You’ve got experience working across B2B, wholesale and ecommerce functions

CRO Manager London - Hybrid - 3x a week Up to £55,000 This is an opportunity to step into a senior CRO role within a boutique, premium performance marketing consultancy where experimentation sits at the heart of commercial decision making. You will own end-to-end experimentation programmes, work directly with ambitious clients, and play a visible role in shaping how conversion optimisation drives growth. The Company They are a fast-growing performance marketing consultancy operating at the intersection of strategy, experimentation, analytics, and digital performance. The business works with well known, fast growth brands across sectors including entertainment, publishing, ecommerce, B2B, and travel. With a strong data driven culture and a reputation for award winning work, they offer the feel of an in-house team while retaining the variety and pace of agency life. The Role • Own full end to end experimentation programmes across multiple client accounts, • Lead quantitative and qualitative research to uncover insight and opportunity, • Translate data and behavioural insight into commercially impactful test hypotheses, • Prioritise test ideas based on potential uplift, effort, and strategic value, • Manage the setup, execution, and analysis of experiments using industry leading testing tools, • Partner closely with clients as an extension of their internal teams, • Collaborate with analytics, development, and other marketing specialists to deliver robust testing frameworks, • Communicate results clearly, focusing on learning, impact, and next steps Your Skills & Experience • Strong commercial experience in conversion rate optimisation or experimentation, • Confidence working with large datasets and web analytics platforms such as GA4 or Adobe Analytics, • Hands on experience with testing and personalisation tools such as Optimizely, VWO, or similar, • Proven ability to manage the full experimentation lifecycle from insight through to analysis, • A technical and analytical mindset with curiosity for new platforms and methodologies, • Comfortable working directly with clients and senior stakeholders What They Offer • Exposure to a wide variety of high profile, fast growth clients, • Clear opportunities to broaden skills across CRO, analytics, and wider digital strategy, • Supportive, non hierarchical culture with strong learning and development focus How to Apply Apply now to explore how this CRO Manager role could accelerate your career in experimentation and data driven growth.

Role: Account Manager D&C Department: Design & Construction, Amazon Security Technology (EMEA) - this team sits within Amazon Web Services, but its key customer is Amazon Corporate Security. Location: London, UK. Must be able to work from an Amazon Corporate office five days per week. Regular overseas travel. Employment Type: Full-time, permanent. Contracted to Upstream Risk Management, enduring secondment to Amazon Reports to: EMEA SecTech Regional Manager Direct reports: Senior Technical Project Managers, Technical Project Managers (team of 9) Package: £100,000+ (Salary depending on experience). Start: June 2026 Job Summary Contracted to Upstream Risk Management, you will be permanently embedded within Amazon’s Security Technology Design and Construction (D&C) team in Europe, the Middle East and Africa (EMEA). The D&C team sits within Amazon Security and owns all aspects of technical corporate security to protect people, physical and intellectual property across Amazon estates (not including distribution or data centres). The Account Manager role is critical to delivering contractual success. You will be responsible for turning strategy into action to deliver on Upstream Risk Management’s obligations to support Amazon Corporate Security’s promise of a safe and secure work environment for all Amazonians. You will achieve this by applying your leadership, project management and technical security skills to the detail of planning, leading a team of technical experts, monitoring progress and reporting. We are looking for an experienced professional who embodies the Amazon Leadership Principles. Exceptional customer focus is non-negotiable. Strong project and stakeholder management skills, along with a firm technical understanding, will be pivotal to success. The successful applicant will be able to demonstrate data-based decision-making, a strong understanding of cost-benefit analysis, and a track record of program optimisation. Strong leadership skills are essential. The location of this role is LHR16, an Amazon corporate office in central London, and you should expect five days per week in the office. International travel of around 20% of the time, including at short notice, should be expected. Key Responsibilities Include: • Serve as a single point of contact for Amazon SecTech. Maintain availability during core business hours for regular communications on team staffing and performance, project-related correspondence and issues, and other topics as deemed relevant to the overall contract scope of work., • Monitor project workload versus staff availability. Make recommendations to SecTech on staffing levels and project loading based on quantitative data analysis and historical workload., • Manage the entire vendor team to ensure the scope of work is being executed in accordance with contract documents. Assist in the onboarding/offboarding of vendor staff as necessary to maintain the expected level of project delivery quality and SLA performance., • Serve as an escalation point with internal and external stakeholders for all issues related to ongoing projects., • Perform Quality Assurance / Quality Control of team deliverables to ensure conformance with Amazon design and construction standards. Regularly audit program performance versus deliverables and scope descriptions and make recommendations to address shortfalls., • Conduct project lessons-learned meetings and make recommendations to Amazon for the adoption of new standards or process requirements., • Schedule, document, and lead Monthly, Quarterly, and Annual Business Reviews, which will track vendor performance against the established scope of work, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs). About You • Minimum of 7 years in security program management, either as a consultant, end user, or embedded services team leader., • Minimum of 5 years of experience as a cross-functional team leader, managing program personnel, leading talent assessments/reviews, managing workload and job assignments, etc., • Demonstrated understanding of the security project lifecycle, including technology selection, design, bid, award, construction administration, testing, and commissioning., • Working technical knowledge of access control system hardware architecture, components, and standard installation practices., • Ability to develop key relationships across functional disciplines, in order to help move projects and other key initiatives forward., • Strong analytical, verbal communication, and writing skills.

Client: American Express Associate Product Manager – Digital Product Management, International Card Shop Description Prospect acquisition via digital channels is one of the largest investment areas at American Express. As part of the broader Enterprise Digital & Data Solutions team focused on International acquisition, you will be responsible for helping to evolve a world class web application that supports International marketing partners and fuels business growth. This team, International Card Shop, manages, develops and innovates our customer acquisition site for both Personal and Small Business prospects. As an Associate Product Manager, you will support the Product Manager in delivering experience optimizations, new product launches and key capabilities that power the International Shopping experiences, with a focus on our key International markets. Responsibilities • Drive incremental acquisitions by executing the roadmap for our International prospect acquisition websites, • Discover opportunities and work with internal teams to identify opportunities to increase value for our channel through their products, • Prioritize and manage items in the product backlog, with a focus on efficiency and profitability, • Work with the Product Manager and Marketing to support the site strategy and help deliver business priorities on site, • Perform root cause analysis around issues, defects, and stakeholder concerns, • Discover the “why” around stakeholder requests for new features and work with partners to determine tech feasibility, priority and business value, • Monitor digital trends and technologies to plan the next generation of digital acquisition tools, • Write feature epics, user stories, sending release notes and documenting product functionality, • Work with partners across the U.S. and International markets; you will be building relationships and coordinating efforts around the world What we value • Desire to be a great product manager; have a passion for digital products and the constantly evolving digital landscape, with a focus on the customer, capability building and technical implementations, • Analytical mindset; help direct our development efforts by utilizing available data and competitive analysis, • Meticulous attention to detail written and verbal communication, work documents and tickets, • Team player mentality; bring teams and partners together to coordinate and align on initiatives Minimum required skills • Minimum 3 years to maximum 5 years experience required working as an Associate/Product Manager within a digital product software development team, • Prior and relevant experience managing end to end software execution within an agile environment for a digital product, • Proven experience working within a complex and geographically dispersed stakeholder environment, • Demonstrated ability to effectively collaborate and build relationships across enterprise levels, • Demonstrated ability to articulate business requirements into user stories and translate technical specifications into business digestible instructions and guidelines, • Significant experience of building customer focused experiences and/or scalable global platforms is critical, • Excellent written and verbal communication skills with good attention to detail, • Highly organized, self-starter, comfortable working in white space with minimum oversight, • A strong communicator with a high level of accuracy, clarity and succinctness, • An ability to work in a deadline driven environment with a fast pace and changing needs Desirable & highly preferred skills • Scaled agile processes & principles to effectively collaborate & prioritize in conjunction with other product partners, • Design thinking processes & methodologies to iteratively ideate, identify customer problems and creative innovative solutions to prototype and test, • Strong familiarity with tools such as Jira and Rally, • A keen interest and understanding of research, data, and analytics, • Experience in matrix organizations and cross-functional environments, • Experience managing multiple stakeholder objectives

Stott & May are partnering with a well-known high street retailer to hire a Senior Ecommerce Trading Manager, supporting the continued growth of their digital function. Location: London (Hybrid – 4 days onsite, 1 day remote) Salary: Competitive The Role Reporting into the Director of Ecommerce, this role will take full ownership of onsite trading performance across multiple digital channels, driving online sales and delivering sustained, profitable growth. Key responsibilities include: • Owning and delivering online sales targets across web, app, and digital channels, • Leading trading strategy, including forecasting, promotional planning, and execution, • Managing peak trading periods and key commercial events with clear planning and analysis, • Ensuring alignment across Buying, Merchandising, Marketing, and Operations teams, • Overseeing onsite experience, including customer journey, UX, and merchandising optimisation, • Owning the onsite trading and content calendar to balance performance and brand storytelling, • Using data and analytics to drive insight-led trading decisions and continuous optimisation, • Leading and developing a high-performing ecommerce trading team, • Managing reporting, performance tracking, and communicating risks and opportunities to stakeholders Requirements • Retail industry experience is essential, • Strong background in ecommerce trading within a fast-paced retail environment, • Proven experience owning online performance and delivering against sales targets, • Previous team management experience with the ability to develop and lead high-performing teams, • Strong commercial and analytical skills, with experience in forecasting and data-driven decision making, • Good understanding of onsite UX, CX, and how these impact conversion and revenue, • Advanced Excel skills and experience with analytics tools such as Google Analytics, • Strong stakeholder management and communication skills This is an opportunity to take ownership of onsite trading performance within a fast-paced retail environment, playing a key role in driving long-term ecommerce growth.

Product Manager - Hardware & Infrastructure Salary: £65,000-£75,000 + up to 18% bonus + benefits Location: London - hybrid 3 days Industry: Logistics / Last Mile The Company I'm working with a business that's building a physical infrastructure from scratch, at pace, with a real deadline bearing down on them. They're spinning out of a major logistics operator as a standalone entity, and they're at the stage where the decisions being made right now will define how this network operates for years to come. The Role This is a hands-on Product Manager role with genuine ownership. You'll be the person who figures out how hundreds of physical locker units get deployed, connected, and integrated into a live platform while managing the web of stakeholders across multiple organisations, who all need to move in the same direction at the same time. What you'll be doing • Owning the deployment and integration of physical locker hardware (routers, SIM cards, connectivity infrastructure) from spec through to live network, • Managing a multi-party integration programme spanning internal tech teams, hardware providers, and third-party logistics partners, • Being the single point of accountability across all workstreams, keeping complex interdependencies from becoming blockers, • Building the processes this programme needs as you go, lightweight, pragmatic, and scalable What we're looking for • A background in physical hardware or infrastructure PM, warehouse automation, connectivity networks, IoT, smart buildings, EV infrastructure, or anything where the product exists in the real world, • Strong product craft: you understand agile ways of working, know how to run a backlog with intention, and can make clear prioritisation decisions when everything feels urgent, • Someone who manages stakeholders across organisational boundaries without needing authority to do it, you build trust quickly and hold programmes together through relationships, • Genuinely hands-on: you're as comfortable doing the work as directing it, and you don't wait to be asked, • Proven ability to deliver in ambiguous, early-stage environments, you create structure, you don't wait for it If you're a Product Manager who's built and shipped physical infrastructure at scale and you're looking for a role where you can have real impact, I'd love to hear from you. If that sounds like your kind of challenge, let's talk. 📧 CV ➡️

Senior Product Manager - Web/App (9-month FTC) London - hybrid 2-3x a week Up to £90,000 This is a high impact Senior Product Manager role within a fast growing, app-based wealth technology business that is moving from experimentation into scale. You will take ownership of a core product area at a pivotal point in the company’s growth, shaping how high value clients experience and engage with the web platform. The Company They are a venture backed WealthTech business on a strong growth trajectory, currently in a late-stage funding round. The platform brings together a client’s full financial picture in one place and combines this with personalised, one-to-one financial advice delivered digitally. By operating without conflicts around asset management, they have the freedom to design products that genuinely support long term financial goals. Growth is a central focus as they prepare to expand their offering to a broader client base. The Role • Lead the core web app product squad, owning strategy, delivery and ongoing optimisation., • Design and evolve engaging, forward looking customer journeys that move beyond historic data into interactive, insight led experiences., • Own complex onboarding and acquisition flows tailored to very different client profiles and levels of wealth., • Translate business growth objectives into clear product priorities and roadmaps., • Work end to end across discovery, delivery and iteration in a fast paced startup environment., • Collaborate closely with design, engineering and commercial stakeholders to ship high impact features. Your Skills and Experience • Strong experience building consumer facing digital products with a focus on customer experience and journey design., • Proven ability to take full ownership of a product area from concept through to delivery and continuous improvement., • Comfortable operating in fast moving, ambiguous environments and managing multiple priorities, coming from a consumer tech environment., • Experience from startup or scale up technology businesses where speed and impact matter., • Background in financial services is not required, but curiosity about complex customer needs is essential. What They Offer • Flexible hybrid working, with an expectation of regular collaboration in the London office., • A high visibility role with genuine influence over a core growth product and clear progression as the business scales. How to Apply If you are a product manager motivated by impact, growth and building exceptional web experiences, please apply to find out more.

Introduction: We’re WorldFirst, an international payments business helping move money around the world. We became part of Ant Group in 2019, accelerating our mission to create the world’s best platform for international trade by combining WorldFirst’s products with Ant’s solutions aimed at enabling the digitalization of the modern services industry globally. We have a shared purpose ‘to make it easy to do business anywhere.’ Together, we are advancing our shared aim of bringing innovative, inclusive and affordable services to small and medium-sized businesses and online merchants in the rapidly growing area of cross-border trade. Role Overview We are building the world’s most developer-friendly Global Card Issuing Platform. We are looking for a Senior Product Manager to own the enterprise-grade infrastructure that allows clients to launch card programs anywhere in the world through a single integration. You will be responsible for a unified Global API and SDK suite that abstracts the complexity of regional payment networks. Whether a client is launching in Europe, North America, or APAC, your product will provide a consistent, white-label experience. You will drive both the technical "how" (API/SDK design) and the strategic "where" (global expansion and regional issuing setups). What you’ll do: • Unified Global API Strategy: Design and maintain a single, polymorphic API architecture that supports card issuance across multiple jurisdictions, ensuring developers don't have to rewrite code for each new market., • Global-First SDKs: Lead the development of White-label SDKs (iOS, Android, Web) that provide high-performance, customizable UI components for card management, activation, and security (3DS/SCA) globally., • Market Expansion & Network Integration: Lead the "boots on the ground" product discovery for new regions. Identify, negotiate, and integrate with local Sponsor Banks, Processors, and Card Schemes (Visa/Mastercard/Local Schemes) to expand our footprint., • BaaS & White-label Orchestration: Manage the multi-tenant architecture that allows enterprise clients to deploy fully branded financial products while ensuring data residency and regional compliance (e.g., GDPR, CCPA)., • Technical Product Specification: Create deep technical documentation for global edge cases, such as cross-border transaction routing, multi-currency ledgering, and localized authorization hooks., • Enterprise Solutioning: Work with global tier-1 enterprises to understand their cross-border needs, translating them into scalable features on the global roadmap. What we’re looking for: • Experience: 5+ years in Technical Product Management with a heavy focus on Fintech, Payments, or BaaS., • Global Infrastructure Mindset: Proven experience building products that operate across multiple regions. You understand how to build a core platform that handles 80% of global needs, with 20% regional modularity., • API & SDK Expertise: * Expert-level knowledge of RESTful API design and developer experience (DX)., • Experience shipping SDKs that simplify complex frontend flows (e.g., card provisioning to Apple/Google Pay)., • Deep Payment Knowledge: Understanding of the global "four-party model," ISO 8583/20022 messaging, and the nuances of regional authorization and settlement., • Strategic Execution: Ability to navigate the complexity of local regulations while maintaining a fast-paced, global product roadmap., • Communication: Exceptional English communication skills, capable of influencing both London-based stakeholders and global engineering teams.

Role details • Location: London, • Reporting to: Ecommerce Director, • Contract: Full time, 5 days per week, • Working pattern: Hybrid working supported, with a minimum of 3 days per week in the London office About the role This role is a maternity cover for approximately 12 months. The Ecommerce Manager is responsible for the day-to-day trading, optimisation and performance of Susanne Kaufmann’s B2C ecommerce platforms, ensuring a best-in-class customer experience and strong commercial outcomes across core markets. The focus is on hands-on trading, performance optimisation and cross-functional delivery, working closely with Marketing, CRM, Copy and Product teams under the direction of the Ecommerce Director. Key responsibilities Ecommerce trading & performance • Own the day-to-day management of the B2C ecommerce websites (German and English), including product uploads, launches and promotions., • Deliver against B2C sales targets through effective trading, merchandising and optimisation., • Monitor, analyse and report on sales, conversion, traffic and customer behaviour., • Translate performance data into actionable insights to inform trading decisions and longer-term improvements., • Proactively identify opportunities to drive revenue, conversion and AOV based on real-time data and market trends. Customer experience & UX optimisation • Recommend and implement UX and design improvements to enhance the customer journey and conversion rates., • Use analytics, user behaviour tools and customer insight to inform site improvements., • Partner with Marketing and Creative teams to ensure site content aligns with brand campaigns, launches and tone of voice. Content, product & CRM collaboration • Coordinate closely with Copywriters to ensure accurate, compelling and on-brand website copy., • Partner with Product Development to ensure product pages reflect accurate product information, ingredients and usage guidance., • Work closely with the CRM Manager to align ecommerce and CRM strategies, sharing insights to inform segmentation and targeting., • Support on-site personalisation tools to deliver tailored content and customer experiences. Technical & platform management • Provide functional oversight of the ecommerce platform (Shopify)., • Act as the primary day-to-day contact for the web development agency., • Project manage web development initiatives from briefing through to testing and delivery, under the guidance of the Ecommerce Director., • Provide technical oversight for B2B websites where required. Market awareness & continuous improvement • Stay informed on ecommerce trends, tools and best practices., • Bring forward ideas to improve performance, efficiency and customer engagement., • Contribute to the ongoing evolution of the ecommerce operating model. What we are looking for Experience & background • Strong experience in an ecommerce or digital trading role., • Proven hands-on experience managing B2C ecommerce websites., • Strong experience with Shopify (essential)., • Experience working in a premium, beauty or consumer brand environment preferred. Skills & capabilities • Strong commercial and analytical capability with a data-led mindset., • Confident using ecommerce analytics and user behaviour tools (e.g. ContentSquare, Hotjar)., • Highly organised, detail-oriented and delivery-focused., • Comfortable managing multiple stakeholders and priorities., • Strong communication skills and a collaborative working style. Ways of working • Hands-on, pragmatic and results-driven., • Curious, proactive and comfortable operating in a fast-paced environment., • Collaborative and open to challenge and continuous improvement., • Aligned with Susanne Kaufmann’s premium brand standards, sustainability values and customer-first mindset.

💥Brand & Creative Design Lead 💥 🚀 Fast Growth challenger brand 📍 Central London (3 days a week in the office) 💸 £55k - £70k + Share options Here at Ignite, we’re delighted to be working with one of the fastest growing brands in the UK. The brand is absolutely stunning from a Design perspective, the team is growing and as a result they’re looking to hire a Brand & Creative Design Lead to join the growing creative team. They’re looking for someone to take their creativity, artwork and visual direction to the next level by producing high-level assets across web, social media, paid ads, packaging, email, print + more. What skills do you need to have to be considered? ⭐️You need to have at least 4 years Design experience with a portfolio of work across Digital & Print assets. ⭐️Challenger brand/start-up experience would be beneficial. ⭐️Proven Design experience for packaging is essential. ⭐️People management experience is critical, you will be managing a team of 3 Designers. ⭐️Experience using the Adobe Creative Suite & Figma (Illustrator, InDesign and Lightroom) would be great. ⭐️An ability to manage multiple projects at once is important, this is a fast paced environment. In return for everything you can bring, the business can offer you 🚀: ⭐️Basic salary from £55k - £70k (based on experience) ⭐️25 days holiday + bank holidays ⭐️3 days a week in the office in Central London ⭐️Ability to work from anywhere in the world 4 weeks a year ⭐️Private medical and dental insurance ⭐️Free Mental Health Support ⭐️Monthly Health & Wellbeing allowance ⭐️Early finish Friday’s in the summer! What happens next? 🎬 Now: Apply with your CV (with a link to your portfolio) which will be reviewed by our Ignite team. First Stage: Teams call with the hiring manager Second Stage: Face to face interview in the office 🤝 People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self. ❤️ We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear! There will be more opportunities. Follow us at Ignite so you don’t miss them. 👀

Senior Account Manager – Membership, Arts and Culture and Higher Education Location: Central London Company: digital experience and transformation agency Salary: £46k to £50k DOE Hybrid: 2-3 days per week office, the rest WFH (occasional travel for client meetings and team days is required) Permanent: Full time We are on the lookout for a Senior Account Manager to join an established agency to manage a high-profile portfolio within the professional membership, arts and culture, and higher education sectors. Supporting the Client Strategy Partner and Account Director, the successful candidate will drive digital transformation and web platform opportunities for some of the agency’s largest clients. This role requires 3-5 years of commercial experience and a sophisticated understanding of sector-specific needs, including revenue generation, ticketing, and audience strategies. The SAM will act as a strategic bridge, ensuring digital delivery aligns perfectly with the clients' overarching missions and organisational objectives. Key Responsibilities: • Proactively manage client expectations to ensure a high-value, effective partnership while promptly addressing any service issues., • Collaborate with delivery teams to ensure seamless project handovers and provide the necessary foundations for team success., • Oversee support activities to ensure all requests are acknowledged and resolved within agreed Service Level Agreements., • Act as the primary escalation point for project or support concerns, resolving issues internally or escalating them further when necessary., • Work with the Account Director to ensure Statements of Work accurately define requirements, budgets, and timelines prior to client sign-off., • Manage contractual obligations and mitigate risks, including oversight of third-party partners and contractors., • Maintain the financial health of accounts by monitoring project margins and overall profitability., • Develop a deep understanding of client needs beyond day-to-day tasks to support their broader organisational goals., • Identify networking opportunities and industry events to promote the agency brand and expand the portfolio. About you: • Proven background as a Senior Account Manager within a digital agency, specifically serving membership organisations, visitor attractions, or higher education., • Exceptional ability to listen, negotiate, and influence key stakeholders through professional presentations and written communication., • Confident in financial planning, budget reporting, and maintaining account profitability., • Skilled at managing multiple priorities with high attention to detail and a proactive approach to identifying risks or opportunities. The upper end of the salary range is reserved for candidates with extensive experience across the full digital lifecycle, including SEO, UX best practices, backlog management, and the coordination of localized content for international teams. Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At We Are Adam, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles! We are more than happy to discuss any reasonable adjustments that you may require. Interested? Please apply now. We look forward to hearing from you!

Why You'll Love Working With Us... Here at the Bespoke-ly, our aim is to be the most unique online gifting company in the world. We strive to design and deliver stylish presents that inspire both our customers and clients across the globe. With a head office in London, a production space in Amsterdam and current development in the US, our studios are a thriving hub where creatives, project managers and fulfilment specialists work to produce, personalise and package our products. We pride ourselves on each item leaving the door carefully prepared with all the love, care and knowhow to ensure an unforgettable gifting experience. As Ecommerce Manager, you will play an instrumental role in scaling our digital product offering and commercial consumer business. You’ll take ownership of the customer journey, providing the data-driven insights needed to drive performance across our brand sites and client portals. Our mission is to create unforgettable gifting experiences that bridge the gap between customer desire and commercial success. We’re looking for a proactive, analytical individual to own our on-site experiences as we move into our next phase of growth. What we’re looking for… Data-Driven Trading: Analyse multi-channel performance data to deliver actionable insights that hit KPIs. You will lead the conversation during weekly trade meetings, proactively identifying opportunities to refine our digital strategy and drive bottom-line results. Experience & Conversion (CRO): Proactively identify UX friction points across the customer journey to inform our on-site roadmap. Collaborating with the Digital Product Manager on execution, you will use data and a rigorous test-and-learn approach to ensure site enhancements are brand-aligned and commercially optimised. SEO Strategy: Execute best-practice SEO strategies to grow organic visibility. You will lead keyword research, SEO audits, and competitor analysis to ensure all content is optimised for search and aligned with performance trends. Retention & Loyalty: Oversee retention strategies to increase customer lifetime value and repeat purchase rates. You will manage the loyalty program, using data-driven insights to refine engagement tactics and build long-term brand advocacy. Product Curation & Merchandising: Enhance the on-site experience through impactful product selection and digital merchandising. Collaborating with the Product and Creative teams, you will provide strategic input on personalisation and product needs to drive channel growth. End-to-End Customer Experience: Maintain a holistic view of the customer journey, from initial marketing touchpoints and site content to fulfilment and the unboxing experience, ensuring brand consistency at every stage. Site Content & Assets: Oversee the optimisation of web content, including managing product photoshoots to ensure imagery is both brand-aligned and designed with conversion in mind. About you... • At least 5-6 years’ experience in an ecommerce role, ideally with previous experience at manager level, • Proven experience managing ecommerce platforms (ideally Shopify) across multiple storefronts, • Advanced proficiency in GA4, Google Search Console and data visualisation tools, • Hands-on experience with A/B testing tools and a solid understanding of UX principles to guide site development and increase conversion, • A strong track record in executing SEO best practices and managing retention tools (such as Klaviyo, LoyaltyLion) to drive repeat purchase behaviour, • Highly organised, focused and practical, with an ability to work across different projects and hit key deadlines, • An eye for detail and a passion for brand storytelling, ensuring the digital journey feels as premium and thoughtful as the physical unboxing experience, • Excellent written and verbal communication skills What We Offer... • Growth Opportunities: Expand your skills and grow within a rapidly evolving company., • Collaborative Culture: Be part of a supportive team that values creativity and innovation., • Employee Perks: Enjoy a range of benefits designed to enhance your work-life balance and career development. Contract • Full time, 40 hours per week*, Monday - Friday, • Please note, this is a full-time role based in our Ladbroke Grove office, with the option to work one day a week from home Salary • Salary: £40,000 - £45,000, based on experience Benefits • 25 days annual leave + bank holidays, • Nest Pension, • One day per week working from home, • Two weeks remote work per year, • Team Socials, • Employee Discount, • Vitality Membership, • Art Pass, • Birthday Leave, • Finder’s Fee, • Green Commute Cycle Initiative, • CycleSaver, • Sabbatical Leave, • Enhanced Parental Leave To apply please send your CV and cover letter to Emily at

Our client is a retail/ecommerce brand with a nationwide presence is expanding its digital capability and looking for a skilled Digital Analytics Manager to lead insight generation across its web and mobile platforms. Serving millions of customers, the business is undergoing a digital transformation and needs a data-savvy individual to help shape smarter decision-making across teams. Role & Responsibilities: • Develop and own the digital analytics roadmap for both web and app environments, • Define key performance indicators (KPIs) and create dashboards to monitor user journeys, engagement, and conversion metrics, • Oversee the setup and optimisation of tracking using leading analytics tools like GA4 and GTM, • Translate complex datasets into clear, actionable insights for marketing, product, and user experience teams, • Partner with tech teams to ensure robust tracking and data quality across platforms, • Support testing and experimentation frameworks (e.g. A/B testing) and work on campaign attribution initiatives, • Enable internal stakeholders to make informed, data-led choices Ideal Candidate: • Hands-on experience with GA4 and Google Tag Manager implementation, • Confident working with large datasets; experience with cloud-based analytics tools such as BigQuery is valuable, • Comfortable presenting data findings to both technical and non-technical audiences, • Understands digital marketing performance metrics across channels like search, paid media, and social, • Familiar with visualisation tools (e.g., Power BI, Looker Studio), • Practical knowledge of SQL is a strong plus Benefits: • Pension contributions up to 8%, • Staff discounts across product ranges, • Enhanced policies for long-term service and leave, • Cycle-to-work scheme, • Flexible hybrid working options

Store Manager – Premium Fashion & Occasion wear Location: Bromley Salary: Up to £38,000 + Commission + Excellent Benefits Contract Type: Permanent What you get in Return: • Salary of up to £38,000 + Commission, • Retail Discounts, • Holiday Buy Scheme, • Real work life balance Do you have a passion for styling that goes beyond trends? Are you the kind of person who loves helping customers find the outfit for life’s most unforgettable moments? We’re looking for a Store Manager who thrives in a premium fashion environment someone who leads with heart, understands the power of personal service, and knows how to create a shopping experience that feels truly special. Whether you’re already managing a store or you’re a standout Assistant Manager ready to step up, this is your opportunity to lead a team where style meets substance. Why This Role is Different • Join a highly respected British fashion brand, known for quality, elegance, and exceptional service, • Lead a team of passionate stylists in a beautiful, high-touch retail environment, • Enjoy brilliant benefits, career development, and the chance to shape a store that’s all about meaningful customer connections What We’re Looking For • A confident, fashion-forward leader with experience in luxury, occasion wear, or premium accessories, • Someone who believes sales come through service you listen, guide, and make every customer feel seen and celebrated, • A commercially aware manager who can interpret data and drive performance, • A mentor who can build a strong, supportive team culture, where confidence and creativity thrive, • A visual perfectionist who understands the importance of presentation, detail, and atmosphere Your Day-to-Day • Lead and inspire your team to deliver attentive, consultative service think personal styling, not transactional selling, • Create a store environment that’s elegant, welcoming, and emotionally engaging., • Handle customer queries with warmth and professionalism especially during those once in a lifetime purchases, • Maintain high standards of store presentation and operational excellence, • Support your team’s growth through coaching, feedback, and development, • Monitor performance and take action to drive results, • Ensure all Health & Safety procedures are followed to the highest standard You’ll Be Perfect If You… • Have experience in fashion, occasion wear, or premium retail, • Are confident, approachable, and love helping people feel their absolute best, • Understand that great service is the key to lasting customer relationships, • Are ready to take ownership of a store and lead it with elegance and energy About the Brand Our client is a well-established high street name with a strong reputation for quality, service, and style. With exciting growth plans and a loyal customer base, this is a brand that’s going places, and you could be part of the journey. Apply Now This role is managed by McCarthy Recruitment, an award-winning recruitment agency that’s passionate about helping you find your perfect fit. Visit us online to apply or find out more: Web: LinkedIn | Facebook | Twitter: McCarthy Recruitment McCarthy Recruitment and our clients are equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all.

A core pillar of the client’s technology strategy is to provide strong and scalable foundations. Leveraging cloud, they create and manage platforms servicing our internal stakeholders with a customer-first mindset. They enable and empower teams to become self-sufficient while providing guardrails to protect the organisation. The Program Manager will be responsible for managing a group of interconnected, cross-functional projects to achieve the long-term Infrastructure Transformation goals. This is a key strategic area for the organisation and the leader for this program must be able to build on the momentum. This role will lead the Infrastructure team through the management of their Cloud Infrastructure Initiatives Portfolio. This includes managing current initiatives as well as defining the vision for our program execution. This is a key leadership role that will work closely with Technology Directors as well as with cross-functional business partners, vendors, retail operations & technology. The ideal candidate will have a history of demonstrated results leading large, cross-functional teams to accomplish complex projects across matrixed organisations. They must thrive in fast-paced environments, be able to manage through ambiguity and complexity, invent and simplify processes, and simultaneously support multiple projects impacting a growing global organisation. This role requires excellent communication and organizational skills and the ability to identify and eliminate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs versus technical constraints. Maturity, curiosity, creative problem-solving, and team leadership are all essential to success in this role. Key Responsibilities Program Management: • Oversee large, complex cross-functional initiatives through the project life cycle, • Work closely with initiative sponsors and stakeholders to understand the functional strategy, define scope and deliverables, and ensure funding and staffing are planned and available to meet program delivery goals, • Develop business and technical project plans and ensure that all initiatives within the portfolio are executed on scope, on schedule and on budget, and within the organisation’s best practices and standards, • Provide program updates and communicate effectively to the sponsors and stakeholders, • Monitor and manage program Opex and Capex budgets and constraints, • Serve as a trusted advisor to Cloud Infrastructure CoEs, Project Sponsors and Key Stakeholders regarding project issues, options and opportunities and product capabilities, • Drive program progression through exceptional user engagement, crisp communications designed with the user in mind, tight planning and delivery, and follow-through on commitments. Cloud Infrastructure Technology Capabilities Management/Thought Leadership: • Display a comprehensive understanding of the organisation’s overall suite of services, operating platform(s), business strategy and priorities by identifying gaps, driving change, and influencing project-related decisions to achieve project goals and delivery of desired results Risk Management & Analysis: • Mitigate risks, resolve issues, and manage resources to successfully meet program goals and deliverables, • Ensure initiatives are effectively managed by Project Leads; assist in the resolution of the critical issues that may derail a program, provide solutions, • Ensure all potential risks (Data Management, Systems Risk, Web/Internet Security, etc.) are identified and all impacted stakeholders engaged Leadership/People Management: • Coach Project Managers, Business Analysts, and project team participants to build and develop a strong cross-functional team, • Set clear expectations and hold people accountable, • Manage resources across projects, • Manage external vendors and hold accountable Required Skills & Experience: • 10+ years of related work experience, with direct work experience across a variety of Cloud Infrastructure disciplines to support a strong foundational knowledge of technology best practices, regulatory processes, • 8+ years of relevant program management experience; with at least 5+ years directly managing projects/products using Agile methodologies, • Experience working through various Cloud Infrastructure system architectures (preference for those with specifically AWS/Azure, Infrastructure as Code/CI/CD, Networking, operating systems) to influence solutions to solve customer problems, • Experience in managing programs in highly dynamic, global organisations; with a preference for those with experience in retail or similar industry with blended and distributed workforce (i.e. mix of salary, hourly, contingent workers), • Experience with translating business activities into operational processes, • Proven experience managing all aspects of the software delivery lifecycle, • Demonstrated experience in creating/managing portfolios, • Experience managing multi-million-dollar budgets, • Demonstrated understanding of project management principles, tools and techniques including business case development, ROI analysis, planning and issues management, • Takes ownership and follows through on tasks; drives decisions; results-oriented, • Flexible and able to handle multiple priorities, • Creative, innovative thinking, intellectual curiosity, • Problem-solving and sound judgment, • Strong organisational and time management skills; ability to multi-task, • Strong attention to detail, • Excellent verbal and written communication & presentation skills with all audiences, • Strong interpersonal skills with proven leadership, • Strategic thinker, • Technology Evangelist, • Acts with speed, simplicity and decisiveness Must Haves: • Proven work ethic with the utmost integrity, • Self-awareness, with a desire for constant self-improvement (goal-oriented), • Entrepreneurial spirit and an egoless nature, • Self-motivated, passionate, empathetic, approachable, • Actively live and breathe the organisation’s culture and lifestyle, • Outgoing, energetic, upbeat and fun!, • Strong interpersonal skills, • Demonstrated willingness to be flexible and adaptable to changing priorities, • Desire to excel and succeed If you are interested in this role, please apply today!

We’re looking for an experienced freelance Project Manager to work across two concurrent client projects: • A digital portal build, • A game / interactive development project The PM will be responsible for day-to-day delivery, coordination, and client management across both digital workstreams — ensuring projects stay on track, within scope, and are delivered to a high standard. This role requires someone confident managing complex digital builds, comfortable working with multidisciplinary teams (design, development, API’s, content, UX, etc), and able to flex between creative and technical problem-solving. Key Responsibilities Across both clients • Owning digital delivery timelines, milestones, and dependencies, • Build and manage sprints and release schedules, • Run the digital stand-ups, planning sessions, and status meetings, • Manage risks, issues, scope changes, and dependencies proactively of the portal/game, • Ensure clear documentation and shared understanding across teams, • Track progress against scope, budget, and time, • Escalate issues clearly and constructively when needed, • Coordinate with Project and Account Leads Portal Build • Manage delivery of a multi-feature digital portal (e.g. login areas, dashboards, content modules, integrations), • Coordinate across UX, design, front-end, back-end, and QA, • Keep delivery aligned with user needs, functional requirements, and business goals, • Ensure smooth sign-off, UAT, and launch planning Game / Interactive Development Project • Coordinate designers, developers, and technical specialists, • Manage iteractive builds, testing, QA, and feedback cycles, • Ensure interactive mechanics, user flows, and technical requirements are clearly documented and delivered, • Experience working with agile or sprint-based game/dev environments is a plus Required Experience & Skills • Proven experience as a Project Manager on digital builds including system integrations., • Strong background in web platforms, portals, or application development, • Experience managing interactive, game, or experiential projects (or closely related work), • Confident working with technical teams and translating requirements, • Excellent organisational and communication skills, • Comfortable managing multiple workstreams and stakeholders, • Practical experience with project management tools (Trello, SmartSheets, Float, Monday.), • Calm, proactive, and solutions-focused approach Nice to Have • Experience with young-people centric projects, • Familiarity with agile methodologies, • Exposure to interactive frameworks (not essential), • Previous experience juggling multiple clients simultaneously start asap - FTC 6 months appro. £350 per day some onsite but flex 2days per week rest remote

SMALL LUXURY HOTELS OF THE WORLD Our Ethos Conscious travel has always been at the heart of the SLH brand and our vision is to create a future where people explore the world with intention and protect its integrity. By their very nature, our member hotels are deeply rooted in their locality and many have long been key supporters of their local community and environment. We have launched new standards for conscious travel which will formalise our commitment as a business to sustainability. Showcasing hotels initiatives and activities to inspire others, whilst providing guidelines for those hotels looking to take positive action and expand their sustainability programmes. Our Values Champion independence We embrace the distinctive, celebrate the unconventional and champion the one-of-a-kind. Seeking out hotels and experiences that have individual character and creativity. Make it personal We enable bespoke experiences that place our travellers at the heart of an environment. Every interaction is personal and authentic, forging intimate connections with a place and its people. Be valuable We are committed to creating a valuable community with a powerful collective influence. We promote cultural and environmental sensitivity, encouraging travellers to explore the world with intention. The Position Small Luxury Hotels of the World (SLH) is a global brand that delivers reservation services for small luxury independent hotels around the world. SLH is the champion of the small independent hotelier and provides tools to compete in the marketplace. It is vital that our central reservation platform operates 24/7 and drives reservations to hotels seamlessly. The Revenue Account Management team includes Revenue Account Managers based in our London, New York and Singapore office. The Revenue Account Manager is responsible for proactively managing a portfolio of around 60 hotels in the EMEA Region (average 50 rooms) in order to maximise the value of their SLH Membership. Key Responsibilities -Build and maintain the relationship with assigned portfolio of hotels -Conduct new hotel induction, training and implementation via web conference or face to face. -Ensure open communication between brand and hotel by conducting regular calls/meetings -Ensure key contacts at SLH hotels understand opportunities and resources that are available to them and embrace them to maximise value of the partnership -Carry out regular business reviews and ensure hotels connect to the brand and participate in appropriate initiatives -Audit content, images, availability, rate parity and rate structure to ensure accurate representation and optimum visibility of hotels through all SLH channels -Regularly monitor and analyse revenue production and provide recommendations for both parties to action and follow up -Encourage hotels to sign up to the SLH Internet Booking Engine and other distribution opportunities such as CRS/PMS interface and SLH Channel Manager -Encourage hotel participation to SLH Partnerships such us Hilton, AirCanada and Capital One -Continually assess central reservation system training needs and communicate enhancements to improve management -Encourage hotels to attend annual Regional Meetings/Conferences/Community Events -Ensure hotels take advantage of dedicated hotelier website -Ensure hotels are following correct procedures for the SLH Loyalty programme and SLH e-Gift Cards. -Work with all departments to provide hotels with on-going support and timely service Desired Skills and Experience -Preferably qualified with a University degree and with at least 3 years’ experience in the hotel industry (preferably within the luxury sector) -Fluent in English (written and spoken) and a second European language (preferably French or Spanish) -Reservations & Revenue Management experience in the hotel industry -Excellent communication skills (both verbal and written) and should be comfortable liaising with and presenting to hotel Owners, General Managers and other key employees -Analytical ability to interpret statistical data -Good knowledge of Revenue Management practices -Good knowledge of PMS, CRS & GDS and/or other distribution systems -Good knowledge of Microsoft Outlook, Word, Excel and PowerPoint -Must be a team player with a strong ability to self-manage. -Highly organised and self-motivated. Travel required Reporting Lines This key role reports to the Vice President Revenue Account Management in London, the UK Head Office. Place of Work Office based in Victoria, London, UK. Flexible working hours - office based 5 days per week or mix of office and home-based working, but with at least 3 days in the office. NB: Office will be relocated to Mayfair [Oxford Street / Bond Street area] sometime before August 2026. Small Luxury Hotels of the World™ is an unrivalled portfolio of some of the world's finest small, independent hotels. Comprising over 680 hotels in more than 90 countries, the diversity of the individual hotels, and the experiences they offer, is exceptional. From cutting-edge design hotels to palatial 17th century mansions, city centre sanctuaries to remote private islands, historic country houses to idyllic resorts - the breadth and depth of the brand is far reaching. Visit: slh.com

Footballco is the world's leading football media company, built for the next generation of fans. Our mission is to give fans more of the game by building football communities that entertain, inform, and inspire action. We cover everything in football from news and analysis, original reporting, and social media content, to web stores, video, podcasts, newsletters, and live scores. With over 1 billion video views per month, 100 million social followers globally, and a reach of 800 million across web, social, and video platforms, Footballco is the world’s largest football media company and one of the largest digital media companies in sport globally. About the Role As an Agency Sales Manager—UK in Footballco’s UK team, with the support of the wider commercial function, you will sell digital opportunities across our premium sports portfolio, including video pre-roll, display/app placements, and branded content. You will be expected to have a strong knowledge of relevant brands’ strategies and will need to think creatively to utilise Footballco’s range of products and collaborate with the teams around you to generate proactive solutions. Why You'll Love This Role • Be a Trailblazer: Shape the future of football media and make your mark in a male-dominated industry., • Global Impact: Work with a diverse team spanning 17 countries, bringing football content to fans worldwide., • Career Growth: We're committed to helping you exceed your potential, both creatively and financially., • Work with the Best: Collaborate with world-class brands and create campaigns that resonate with millions of fans What You'll Bring to the Team • A proven track record of smashing sales targets in media or sports sponsorship, • A passion for football and a knack for building relationships with C-suite executives, • The ability to think creatively and develop tailored solutions for clients, • A collaborative spirit and the drive to lead by example Footballco is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, colour, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category.

About Us We are an international company who deliver end-to-end managed TV services to telecoms operators and ISPs — powering live TV, catch-up, VOD, and cloud gaming across set-top boxes, mobile, and web for some of the UK’s leading operators. Our latest consumer product has just launched in the UK and represents a major step in our direct-to-consumer ambitions. Uniquely within the Group, we operate both a managed service B2B model and a D2C business, selling directly to consumers through Amazon and eBay. We have big plans and this is just the beginning! Job Role This is a newly created position, built to raise the quality and responsiveness of customer and partner support across two channels: our B2B ISP operator partners, and our D2C customer base via Amazon and eBay. As Customer Experience Specialist, you sit between frontline support and our internal product, operations, and commercial teams. You own complex B2B escalations end-to-end, maintain structured support processes across our D2C channels, and keep a constant eye on service quality — monitoring CX metrics, flagging issues proactively, and acting as the voice of the customer by turning what you learn into clear, actionable input for the Product team. This role is deliberately broad. As we scale our brand portfolio and operator partnerships, the scope will grow with it. We want someone who brings structure and rigour to everything they touch — and who is energised, not unsettled, by a remit that evolves. We are known for retaining our people: average tenure exceeds 10 years. For the right person, this role is a genuine career platform — with the opportunity to grow within the UK business and, over time, across the wider Group. Key Responsibilities B2B - Telecoms & ISP Operator Support (Primary) • Act as the Level 2 escalation point for telecoms and ISP operator queries that cannot be resolved at frontline - owning each case from triage to closure, • Investigate technical and service issues in coordination with Product, QA, and Engineering; communicate clearly with partner ops contacts throughout, • Maintain structured records of all escalations, outcomes, and resolution times, • Identify recurring issues and feed them into the product and operations teams with clear documentation to drive upstream fixes, • Support onboarding of new operator partners and in-life service management as the business scales D2C - Amazon & eBay • Handle post-purchase customer enquiries, returns, and complaints escalated from Amazon and eBay marketplace platforms, • Monitor and actively manage seller account health: response rates, review scores, resolution centre cases, • Coordinate with hardware and logistics teams on fulfilment and returns issues, • Ensure all D2C SLAs are met consistently; flag risks early Qualifications & Experience: • 2-4 years in a customer support, technical support, or operations role - ideally within telecoms, consumer electronics, or a streaming/TV platform, • Proven ability to handle both B2B partner-facing and B2C consumer-facing support, whether in the same role or across consecutive ones, • Highly structured: you document everything, keep your tickets clean, and leave every process better than you found it, • Strong written and verbal communication - you can adjust your register between an ISP operations manager and a frustrated end consumer, • Comfortable with helpdesk tooling (Zendesk or equivalent) and standard productivity tools (Google Workspace, Notion, or similar), • Analytical: you use data to understand root causes, not just to report activity, • Calm under pressure, organised across multiple open cases, and clear-headed when priorities shift, • AI-fluent: you actively use AI tools in your day-to-day work - whether for drafting communications, synthesising feedback, building macros, or improving support workflows - and you look for opportunities to apply them practically rather than waiting to be told to Bonus Points • Experience with Amazon Seller Central, eBay Resolution Centre, Trustpilot, or other marketplace/reputation platforms, • Familiarity with IPTV, set-top box hardware, or managed TV/broadband services, • Experience working at or alongside an ISP, MVNO, or telco partner - including field or retail-facing roles transitioning to desk-based operations, • Experience running or contributing to structured user trials, beta programmes, or feedback collection initiatives Package and Location • Competitive base plus annual bonus, • BUPA private health insurance (including dental), • Pension contribution, • Transport support (nearly £100/month), • Access to our streaming device & gamepad + cloud gaming, • Tester access to major streaming services (Netflix, Disney+, and more), • Perkbox employee benefits, • Central London location - full-time, in-office

Sensor Tower is hiring a Digital Marketing Strategy Analyst to join our Innovation & Strategy team in EMEA. Our team delivers bespoke, high-impact data solutions and consulting projects to our most strategic clients, helping them maximise the value of Sensor Tower data across mobile app + web performance, digital advertising, audience and gaming insights. Reporting to the Senior Manager of Business Strategy, you’ll manage existing client engagements, support new business opportunities, lead key team initiatives, and collaborate cross-functionally with technical and go-to-market teams. You’ll also have the opportunity to shape new ideas, refine our capabilities, and influence how we deliver value to clients. This role will suit someone with strong data capability and client facing experience, with a background in digital marketing or marketing technology, who thrives in a fast-paced, adaptable environment and is comfortable operating autonomously. Sensor Tower operates a hybrid working policy, and you’ll work from our London office two days a week. What you’ll do: • Partner with the Senior Manager of Business Strategy to deliver digital marketing data and insight solutions for strategic EMEA accounts, primarily Fortune 500 and FTSE 100 companies across the US and Europe., • Manage ongoing client engagements while supporting new business opportunities., • Lead specific project workstreams end-to-end, owning delivery, timelines and stakeholder coordination., • Conduct analysis of digital marketing, campaign performance and consumer data, alongside QA and proof-of-concept work., • Translate complex datasets into clear, insight-led recommendations that drive client decision-making., • Support new client implementations across verticals such as CPG, Luxury and Retail., • Collaborate closely with Technical and Go-To-Market teams to ensure high-quality, on-time delivery aligned to client needs. What you’ll bring: • 3+ years of experience in marketing strategy, ad-tech, mar-tech, consulting or related environments., • Hands-on experience with digital advertising, e-commerce or customer-level datasets., • Proven track record in client-facing roles with enterprise stakeholders., • Strong Excel-based data analysis and reporting skills. Familiarity with other analytical tools is a plus., • Ability to build clear, insight-led narratives in PowerPoint or Google Slides., • Confidence working with multiple datasets to generate actionable insights., • Strong communication skills, with the ability to simplify technical outputs for non-technical audiences., • High ownership and a proactive mindset.

Who are we? SPS is a global leader in Business Process Outsourcing (BPO), headquartered in Switzerland with operations worldwide. We partner with organisations across a wide range of industries to deliver smart, scalable onsite support and back-office solutions that drive efficiency and impact. Known for our innovation, agility and commitment to service excellence, SPS continues to redefine what’s possible in the world of BPO—helping clients stay ahead in an ever-evolving business landscape. Job Purpose As Documents Records Manager, you will perform a variety of tasks related to the Records Management system and destructions, client reporting, KPI, and Project Management. You will be expected to manage the staff with the Data and Systems team and support other Senior Managers when appropriate. We welcome candidates with existing records experience who are eager to develop their skills and progress into a senior or records management position. You will be working onsite at our prestigious client, Ernst & Young (EY). We welcome candidates with existing records experience who are eager to develop their skills and progress into a senior or records management position. Duties and Responsibilities Data and Systems Team: • Processing of records for destruction including correspondence with relevant client teams, • Responsible for proactively collecting and collating data, • Ability to interpret raw data and present meaningful information in a variety of formats., • Advanced user knowledge of Microsoft Office suite, in particular experience in manipulating data using Excel., • Ability to work confidently with large data sets., • Demonstrable practical experience and knowledge of providing data visualisation and analysis, • Process all requests using file tracking system, • To assist in the collation of information on this service area for including in monthly reports, • Responsible for maintenance of data collection and reporting mechanisms, • Work collaboratively to proactively identify issues of concern emerging from data trends, • Answering client queries via e-mail or phone, • Management of staff General: • Assist other SPS onsite management where required, • Engage and build relationships with end users and client contacts, • Take an active part in all staff training and development provided by SPS, client, or external suppliers, • Attend and contribute in-team meetings and/or other meetings as requested, • Ensure contractual SLA's are adhered to Candidate Skills • Knowledge of Records Management., • Knowledge of Data systems and methodology, • Ability to communicate effectively in a variety of written and verbal formats with a wide range of people., • Competent IT Skills: Word Processing, Spreadsheets, Databases, Email and Web., • Previous experience in Data relevant roles and managing staff., • Financial knowledge Equal Opportunities at SPS We are proud of the progress we've made in building a truly inclusive workplace where Equal Opportunity is more than a principle, it’s a commitment in action. We have an ambitious equality, diversity and inclusion approach recognising that a more diverse workforce creates a richer and more varied working environment. Diversity drives innovation and enables us to deliver the highest quality service to our clients. As part of our commitment to engage positively and proactively with all our employees and to ensure an inclusive culture, we have a growing range of employee led networks that support and amplify underrepresented voices across the business, including our Women and Gender Equality Network, LGBTQIA+ community, Neurodiversity and Disability Network, Wellbeing Group, Origins Network (focusing on race, ethnicity, religion and culture), Menopause Group, Domestic Abuse Support Network and Men’s Group. These initiatives are driving meaningful change, fostering awareness and helping create an environment where all our people can thrive and contribute with confidence. We welcome and encourage applications from people of all backgrounds and are committed to building a diverse and inclusive workforce that reflects the communities we serve. We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require. What You’ll Receive from us No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions. All successful candidates will be subject to a five‑year background screening, which is carried out by an independent third‑party vetting provider, Matrix Security Watchdog. N.B. Some roles within SPS may involve manual handling tasks. While not all positions require this, where such duties are necessary, they will be undertaken in line with an individual’s physical capabilities. If you have a disability or health condition that may affect your ability to perform manual handling tasks, we encourage you to let us know at the interview stage. This will enable us to explore and, where appropriate, implement reasonable adjustments to support you in the role. SPS is committed to providing equal opportunities in all aspects of employment. We welcome applications from individuals regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation in line with the Equality Act 2010. Our commitment to inclusion applies throughout the employment journey, including recruitment, selection, training, progression and pay.

💥Senior Designer 💥 🚀 Fast Growth D2C subscription brand – beautiful artwork & packaging 📍 Central London (3 days a week in the office) 💸 £60k - £70k + Equity Here at Ignite, we’re delighted to be working with one of the fastest growing companies GLOBALLY! The brand is absolutely stunning from a Design perspective, they’ve really created a beautiful set of products. The team is growing and as a result they’re now looking to hire a Senior Designer to join the growing creative team. They’re looking for someone to take their creativity, artwork and visual direction to the next level by producing high-level assets across web, social media, paid ads, packaging, email, print + more. This is a great opportunity to join a growing creative team and be part of one of the fastest growing brands in the world!!! What skills do you need to have to be considered? ⭐️You need to have at least 4 years Design experience with a portfolio of work across Digital & Print assets. ⭐️Experience of working in-house for a fast growth D2C/consumer brand is critical, candidates without this experience unfortunately won’t be considered. ⭐️Challenger brand/start-up experience would be beneficial. ⭐️Proven Packaging Design experience is essential. ⭐️An ability to manage multiple projects at once is important, this is a fast paced environment. In return for everything you can bring, the business can offer you 🚀: ⭐️Basic salary from £60k - £70k (based on experience) ⭐️25 days holiday + bank holidays ⭐️Dog friendly office ⭐️3 days a week in the office in Central London ⭐️Ability to work from anywhere in the world 4x weeks a year ⭐️Private medical and dental insurance ⭐️Flexible working hours What happens next? 🎬 Now: Apply today with your CV (with portfolio) which will be reviewed by our Ignite team. First Stage: Teams call with the hiring manager Second Stage: Face to face interview in the office 🤝 People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self. ❤️ We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear! There will be more opportunities. Follow us at Ignite so you don’t miss them. 👀

Senior Product Designer Are you a Senior Product Designer who thrives on shaping experiences that truly convert? An exciting opportunity has emerged with a fast-growing global travel platform for pet lovers. This is your chance to join a team on a mission to make travel work better for pets, their humans, and the community of animal lovers who care for them. Based: London (Remote) Salary: Up to £80k The Role As a Senior Product Designer, you’ll own the critical first moments of the customer journey – from discovery, through registration and onboarding, to first payment – across both web and mobile. Your work will be central to increasing registrations, improving conversion, and building long-term member trust. Working closely with UX research, product, marketing, and development teams, you’ll craft experiences that combine commercial success with user-centric design. What You’ll Do: • Lead end-to-end design for acquisition and onboarding, shaping web and mobile experiences from first touch to first payment, • Optimise registration and onboarding flows to reduce friction, increase conversion, and communicate value clearly, • Partner with product, engineering, and commercial teams to align design with strategy and experimentation goals, • Co-lead an experimentation roadmap with the CRO Manager, defining hypotheses, success metrics, and ensuring design quality, • Translate insights from user research and data into impactful product experiences, • Contribute to and evolve the design system, building customer-centric, evidence-based patterns What We’re Looking For: • 5+ years’ experience in product design with a focus on acquisition, onboarding, and conversion, • Strong portfolio demonstrating user-centred design and measurable business impact, • Exceptional visual and interaction design skills with meticulous attention to detail, • Experience framing complex challenges into actionable problem statements and hypotheses, • Expertise in experimentation methods and rapid testing of design solutions, • Excellent storytelling and communication skills, especially around value propositions and pricing, • Proficiency in Figma and rapid prototyping, with experience using AI-assisted design tools, • Proven ability to design across platforms, including native apps and responsive web Desirable: • Experience in subscription businesses, two-sided marketplaces, or complex products, • Background in high-growth or scale-up environments with a strong experimentation culture, • Familiarity with product analytics platforms (e.g., Amplitude) Why This Role is Special: You’ll be joining a purpose-driven platform on a global scale, where every design decision directly impacts members and their beloved pets. It’s an opportunity to combine creativity, strategy, and measurable business outcomes while working in a supportive, innovative, and collaborative environment.

Ticketing Manager, Ticketing Team Leader – Aviation | GDS | Airline Fares | Leadership Fulham, London Aviation / Travel / Ticketing If you’re currently a Ticketing Manager or an experienced Ticketing Team Leader ready for your next step, this is a great opportunity to take ownership of a busy, high-performing aviation ticketing function based in Fulham. You’ll sit at the heart of operations, overseeing the ticketing team, ensuring workflows run smoothly, and working closely with airlines, reservations, and e-commerce clients to maintain efficiency, accuracy, and service levels. What you’ll be doing: • Overseeing the ticketing team and overall ticketing function, • Managing GDS queues including schedule changes, reissues, general and web bookings, • Handling airline schedule changes and ensuring timely communication and amendments, • Overseeing ticketing deadlines, reissues, and fare compliance, • Managing ADM and ACM processes end-to-end, • Working with GDS providers such as Amadeus, Galileo, and Sabre, • Managing and loading specialist fares including NDC, IT, cruise, corporate, and one-way fares, • Monitoring TINS reports and system interfacing, • Supporting airline training for reservations teams, • Building relationships with e-sales clients and airline partners, • Working 9am - 6pm Mon - Friday plus occasional sats, • Experience as a Ticketing Manager, Ticketing Team Leader, or Senior Ticketing Consultant, • Strong knowledge of GDS systems including Amadeus, Galileo, or Sabre, • Solid understanding of airline fares, ticketing, reissues, and schedule changes, • Experience with NDC, corporate fares, cruise fares, and global distribution systems, • Confidence managing ADM and ACM processes, • Strong attention to detail and organisational skills, • Analytical and problem-solving ability, • Strong communication skills and a customer-focused approach, • Opportunity to build on a leadership role within aviation ticketing, • Exposure to global airlines and complex fare structures, • Chance to influence processes and drive operational improvements #TicketingManager #TicketingTeamLeader #AviationJobs