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20 hours per week including mornings, evenings and weekends. The Massage Company™ is looking for a great Customer Service Advisor for our multi award-winning concept in Reading We believe you should look forward to coming to work, then have a professional, active and healthy environment when you get there. A successful TMC Customer Service Advisor is passionate about bringing high-quality massage to as many local customers as possible, and transforming it from the occasional or a treat to a routine and vital part of a better and balanced life for our customers. The Massage Company offers: - Varied work schedules over 7 days - The ability to earn a good, reliable salary and commission, with unlimited upwards earning depending on success - Monthly Team Bonus plan - A great team environment, with like-minded colleagues - The chance to be part of an exciting new concept developing in the UK - Learning new sales techniques, within the TMC Sales Training programme, by understanding customer types (matching to The Massage Company client profiles) and the skills to overcome questions and match customer needs to our membership options - Professional and personal career opportunities, within exciting new brand - Free monthly employee massage, plus discounted family and partner rates Position requirements: - Selling memberships through face to face discussion, on follow up sales calls, and generating new clientele through promoting The Massage Company member referral - Create excellent experience for members/guests through friendly and helpful attitude - Responsible for scheduling appointments over the phone, on email, and in person - Providing clients with the best massage service advice to fit their needs, and by matching them to the right therapist during the pre-treatment discussions.Our internal TMC Knowledge Base, and training, will support this - Promoting our internal upgrades of hot stones, scalp massage, aromatherapy or ‘fantastic foot treatment’ - Answering customer questions and concerns with urgency, care and sincerity - Create excellent experience for members/guests through friendly and helpful attitude - Occasionally being part of promotional activity, both onsite and offsite locally Must be able to work a minimum of 20 hours per week Must be customer service oriented and able to communicate effectively with customers, colleagues and management Must be eligible to work in the UK and fluent in English, spoken and written
Egraduate College is expanding and looking for passionate and experienced Online Tutors to teach the following diploma courses: - Business Management (Level 3 to Level 5) - Accounting and Finance (Level 3 to Level 5) - Hospitality and Tourism Management (Level 3 to Level 5) - Health & Social Care (Level 3 to Level 5) Requirements: - A minimum Bachelor's degree in a relevant field. - At least 2 years of work experience in the respective subject areas. - 1 year of teaching experience, with a preference for online teaching. - Availability during weekday mornings from 9 AM. Flexible days and time. Duties: 1. Deliver engaging online lessons via Zoom or Microsoft Teams. 2. Create or adapt learning materials to align with course's learning outcomes. 3. Offer guidance, respond to student queries, and provide additional resources as needed to support student progress.