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Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview Join Our Team as a Customer Service Associate! Are you passionate about delivering exceptional customer service and helping people navigate their financial futures? At Gallagher, we are looking for a dedicated Customer Service Associate to join our team and deliver a first-class member experience.This is your chance to make a meaningful impact by supporting members with their pension scheme queries while growing your career with a global leader in insurance, risk management, and consulting. As a Customer Service Associate, you will be the first point of contact for members with queries about their pension scheme benefits. You’ll provide guidance on portal management, benefit information, and administrative processes, ensuring every interaction is handled with professionalism and care. How you'll make an impact • Handle member queries via phone and other communication channels., • Manage and respond to follow-ups, complaints, and escalations., • Provide updates to members and authorised parties, including outbound contact when required., • Process initial death cases and ensure accurate record-keeping., • Deliver tailored member experiences based on their scheme enrolment., • Ensure compliance with FCA, GDPR, and other regulatory guidelines., • Maintain a strong understanding of pension administration processes to manage expectations and provide clear explanations., • Collaborate with team members and adapt to team availability as needed., • Customer service experience in a contact centre, retail, hospitality or financial environment (essential)., • Excellent time management and attention to detail., • Strong communication and objection-handling skills., • Experience working within regulatory guidelines would be desireable, but full training given.., • Background in financial services or pensions administration (desirable, but full training is available)., • Proficiency in Microsoft Office and the ability to quickly learn pension administration systems. At Gallagher, we pride ourselves on living The Gallagher Way, a commitment to integrity, teamwork, and doing business the right way. We are a close-knit, supportive community where collaboration and innovation thrive. Here, you’ll find opportunities to grow your career, make a meaningful impact, and be part of a company that values its people as much as its clients. Ready to Make a Difference? If you’re ready to take the next step in your career and join a team that values your expertise and passion, we’d love to hear from you. Apply today and become a champion of The Gallagher Way! Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience. Where will you be working? At M Group Energy, were enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within ourMetering team, youll join the leading provider of metering services in the UK energy retail sector, we provide efficient and flexible services for gas, electricity and water meters. Want to come and be a part of it? Whats in it for you? Salary: • Dual Fuel - £39,033, • Dual Fuel (3 phase/CT) - £40,117We offer a range of benefits designed to support your life in and out of work, some of which include;, • £2000 per year safety and attendance bonus, split payment every 6 months, • Company sick pay, • You'll have access to an uncapped additional productivity related bonus, • Are you 3phase and/or Medium Pressure qualified? That'll be £1000 added to your salary once authorised!, • Regular overtime paid is available to you at time and a half and double time on Sundays, • Looking for progression? 87% of our field managers have been promoted from DF engineers, • Company van/vehicle and fuel card for business use, • Recommend a friend get rewarded for introducing people to us!, • Standby / Overtime / Call out, • 22 days plus bank holiday, rising to 25 days with service In addition, this role offers;, • Matched or contributory pension scheme, • Online GP service, 24 hours a day, 365 days a year, • Employee assistance programme, • My Rewards portal, access to 1000s of retail discounts, • Life assurance, • Cycle to work, salary finance and give as you earn schemes, • Enhanced maternity, paternity leave and adoption leave, • Valid UK driving licence, • You must have held your licence for 1 year and have less that 6 points., • Do you have a CCN1 / CMA1 / CMA3 all with MET1, or hold an NVQ Level 2 in Smart Metering Dual Fuel?Are you experiences installing gas and electric smart meters?, • Have you gotprevious MOCOPA experience to a multi rate level?If you have the below qualifications and skills, great, but you dont need them to apply;, • Bonus qualifications such as REGT1 (Medium Pressure) and 3 phase, • Wereresponsibleand go further for our people, clients, communities and the planet, • Wereopenand seek new and better ways of exceeding expectations, • Weretogetherand as one team; the whole is greater than the sum of the parts #MGroupE INDDF

7.5T Delivery Driver - Portbury, Bristol (BS20) Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully. Pay Rate: £14.38 per hour (Temp to Perm Opportunity) Days: Monday to Friday (No weekends or Bank Holidays) Start Time: Between 05:00 - 06:30 (Job and Knock) Location: Portbury, Bristol (BS20) Staffline is recruiting experienced 7.5T Delivery Drivers for a fantastic opportunity based in Portbury. This is a temp-to-perm role offering consistent weekday work with no weekends or bank holidays required. Your Time at Work • Start between 05:00 - 06:30, finish on job and knock, • 4 to 18 drops per day, depending on route, • Manual handling required, • Use of pump truck and tail lift (full training provided), • Valid 7.5T (C1) driving licence, • Up-to-date CPC and Digital Tacho Card, • Previous multi-drop or commercial delivery experience preferred, • Comfortable with manual handling, • Monday to Friday working - no weekends or bank holidays, • Consistent hours and pay, • Temp-to-perm opportunity with a respected employer, • All training provided

Long-Term, Regular Night Work | Full-Time & Part-Time Available | Immediate Starts If the following job requirements and experience match your skills, please ensure you apply promptly. Staffline is recruiting HGV Class 1 Night Drivers for our client based in Bristol, Emersons Green. We are offering ongoing, year-round work with guaranteed minimum pay of 8 hours per shift and start times available between 22:00 - 00:59. PAYE Pay Rates (Paid Weekly) • Monday to Friday Nights: £21.13 per hour, • Saturday & Sunday Nights: £25.85 per hour Your Time at Work • HGV Class 1 store deliveries across the South West, • Clean trunking work - maximum of 3 drops per shift, • Ensuring all health & safety procedures are followed, • Shifts available 7 days a week, • Regular weekend work available, • Typical shift length between 10-12 hours, • Part-time drivers welcome Our Perfect Worker • Minimum 12 months of HGV Class 1 driving experience, • Valid Digi card & DCPC, • Maximum of 6 points on licence (no DR, DD, IN, or TT offences) Key Information and Benefits • Guaranteed minimum of 8 hours per shift, • Full-time & part-time positions available, • Regular long-term work on nights, • On-site support from Staffline, • Subsidised dining room, • Free on-site parking, • Work available all year round, • Competitive rates of pay Job Ref - D1WINEP Follow our Facebook page - Search: Staffline Driving - for the latest job updates. About Staffline Staffline is the biggest recruiter in the UK and Ireland, and we believe in putting people first. Every day, we help tens of thousands of people find work in logistics, food, transport, retail, and agriculture. We can do the same for you. We listen to the needs of our workers and always aim to offer flexible shift work and opportunities for overtime, as we know these are important to you. Each of our locations has dedicated 24-hour OnSite support, so you can always speak to a Staffline representative. Staffline is proud to be an equal opportunity employer. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. xrnqpay This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.

Credit Controller Full time hours Hybrid working: Typically, 3 days in office and 2 working from home Competitive salary + Benefits Permanent Westerleigh Crematorium Head Office (Near Bristol) Are you an experienced Credit Controller looking for a new opportunity where you can make a difference? If so, we would love to hear from you! We are one of the largest independent operators of crematoria in the UK, supported by almost 500 empathetic and dedicated individuals and we are growing. Like many of our colleagues, you might not have considered our industry before, however its an opportunity to become a part of something truly meaningful and significant. The role Managing a portfolio of customer debtor accounts to ensure timely payments are received. Key responsibilities include: Support the Accounts Receivable Manager with providing an efficient and customer focused service for the management of cash collection. Process incoming funds accurately and promptly and update match bank data daily on NetSuite. Proactively chase current and aged debt via telephone and email, ensuring prompt payments. Collaborate closely with internal teams to ensure the smooth running of credit control operations. Liaise with internal departments to resolve queries and manage these through to resolution. Logging of all incoming and outgoing correspondence to ensure a detailed audit trail on NetSuite. Meeting with Accounts Receivable Manager for line-by-line ledger reviews on a fortnightly basis to discuss progress, escalations and problematic issues. Liaise with the Accounts Receivable Manager to accurately forecast incoming cash receipts. Assist with the allocation of unallocated payments as well as month end bank reconciliations. Running of aged debt reports on a weekly basis. Any other Ad Hoc tasks. About you Previous experience working in Credit Control / Collections as a Credit Controller / Credit Control Specialist or Accounts Receivable role is essential. Highly numerate and accurate with handling financial data. MS Office, including excel to a good level. Professional, positive with good communication skills. Ability to work under pressure and meet tight deadlines. Be able to work alone and as part of a team to tackle tasks proactively. Show good initiative and take ownership of tasks or issues Knowledge of NetSuite would be desirable but not essential. What We Offer If you would like to join the Westerleigh team, you can be sure of a warm welcome, ongoing training and development and a sense of pride by truly making a difference every day to the families we serve. No two days are the same and many of our Managers have developed their careers within the business. The values we champion are Safety First, Exceptional Care, Uniquely Personal and One Team. In addition to salary, you will also be eligible for the following benefits: 24 days holiday + 8 days bank holiday Company performance Bonus Life Assurance Access to a wide range of retail discounts and wellbeing support Ongoing learning & development Pension scheme Employee Assistance / Occupational health support Program Headspace: Mindfulness App Mental Health Ambassadors The benefit we hope youll never need: Free Cremation benefit for Immediate family Bereavement Leave Enhanced maternity & paternity pay Recognition scheme Free Flu jab Employee discount at onsite café Free parking What next? Start a career with significance by applying today. We generally advertise vacancies for a minimum of 1 week before reviewing applications. We reserve the right to close the application window sooner if a significant number of applications are received. If youre not contacted, please assume you have been unsuccessful. Unfortunately, feedback is not always possible due to the volume of applications we receive. TPBN1_UKTJ

EARN BETWEEN £19.27 AND £35.27 PER HOUR Staffline is recruiting HGV Class 1 drivers for 0000 to 0300 with immediate starts for our prestigious client's site based in Avonmouth . Sunday and Monday essential , other shifts during the week are available if requested. PAYE rates for the role of HGV 1 driver are as follows: Monday to Friday Days (06:00 - 21:59) - £19.27 per hour Weekend - £25.63 per hour Weekend Overtime after 46.25hrs - £35.27 per hour No break deduction To understand more about this role please CLICK OR PASTE below link to see an in-depth video into working for Staffline at this site! https:// We are delighted to offer 5 or 6 shifts a week, long term ongoing work all year round. Part time drivers welcome as we have regular ad hoc shifts available. Your Time at Work As a HGV Class 1 Driver, the work will involve delivering products to store locations throughout the South West and South Wales, ensuring health and safety is followed at all time. The site operates all year round and will provide each driver with a long term ongoing assignments. In return for your commitment we can offer regular shifts and start times that suit you. Regular weekend work available. Part time HGV drivers are welcome to apply. Our Perfect Worker As an experienced LGV1 Driver, you will ideally have: No more than 6 points Digi card and DCPC Minimum 6 months experience Ability to work across Avonmouth and Magor depots is desirable Interviews will be held immediately. Key Information and Benefits Earn up to £35.27 per hour (PAYE) No break deduction Full time ongoing work on various shifts Regular work all year round On-Site support from Staffline Canteen on site Weekly pay Free on-site Parking Competitive rates of pay Follow our Driving Facebook page and click on Like https:/// About Staffline Staffline is the biggest recruiter in the UK and Ireland, and we believe in putting people first. Every day, we help tens of thousands of people find work in logistics, food, transport, retail, and agriculture. We can do the same for you. We listen to the needs of our workers and always aim to offer flexible shift work and opportunities for overtime, as we know these are important to you. Each of our locations has dedicated 24-hour OnSite support, so you can always speak to a Staffline representative. Staffline is proud to be an equal opportunity employer. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline. TPBN1_UKTJ

General Labourer / Retail Shop Fitter (CSCS Card) – Based in Tewkesbury (You Do Not Need to Live in the Local Area, Just Be Able to Commute) People Solutions are currently recruiting for a General Labourer / Retail Shop Fitter (CSCS Card) to join our client, with the role advertised in Bristol . The company head office is based in Tewkesbury and is only required to be attended once or twice per week, meaning you do not need to live in the local area, just be able to commute. The remainder of the role involves travelling to sites across the UK. This is a fantastic opportunity to join an established business specialising in the installation of retail interiors, offering training, development, and long-term opportunities for the right candidates. This role is ideal for candidates who hold a Green CSCS card, can drive, and are looking to expand their skills within a specialist installation environment. Shifts • Working various days and nights between Monday and Sunday Minimum 39 hours per week Non-standard shift patterns, which may include nights out and weekends Rates of Pay • £15.00 – £17.00 per hour Night shift bonus and overtime paid at x1.5 after 12 weeks Benefits • Great rates of pay Guaranteed hours Temp-to-perm opportunity Weekly pay Subsistence allowance for nights out Overtime and enhanced rates of pay Company uniform provided Company vehicle provided after probation Day-to-Day Duties • Installing equipment as required by the client Completing jobs individually or as part of a team of fitters and contractors Working from designs and diagrams and completing site surveys Completing relevant paperwork as required Loading and unloading products, ensuring they are secure and undamaged in transit Working away from home when necessary, which will involve travel across the UK and occasionally abroad Essential Skills • Green CSCS card Understanding of health and safety requirements and risks involved in national installations Ability to work well both individually and as part of a team Understanding of technical diagrams and good hand-to-eye coordination Ability to use hand and power tools Previous experience as a Fitter / Installer / Shop Fitter / General Labourer Full UK driving licence (no more than 9 points) Current passport and comfortable travelling Desirable Experience • Previous experience as a POS Fitter / Retail Fitter / Shop Fitter Training Provided • Full training on company policies and procedures provided by the client Apply If you are ready to get started, please apply today and a member of our recruitment team will be in touch. Interviews and assessments are taking place this week. People Solutions do not charge candidates any fees or request deposits at any stage of the recruitment process. TPBN1_UKTJ

Long-Term, Regular Night Work | Full-Time & Part-Time Available | Immediate Starts Potential Weekly earning of £1,200 based on 50hours. Staffline is recruiting HGV Class 1 Night Drivers for our client based in Bristol, Emersons Green. We are offering ongoing, year-round work with guaranteed minimum pay of 8 hours per shift and start times available between 22:00 - 00:59. Your Time at Work HGV Class 1 store deliveries across the South West Clean trunking work - maximum of 3 drops per shift Ensuring all health & safety procedures are followed Shifts available 7 days a week Regular weekend work available Typical shift length between 10-12 hours Part-time drivers welcome Our Perfect Worker Minimum 12 months of HGV Class 1 driving experience Valid Digi card & DCPC Maximum of 6 points on licence (no DR, DD, IN, or TT offences) Key Information and Benefits Guaranteed minimum of 8 hours per shift Full-time & part-time positions available Regular long-term work on nights On-site support from Staffline Subsidised dining room Free on-site parking Work available all year round Competitive rates of pay Job Ref - D1WINEP Follow our Facebook page - Search: Staffline Driving - for the latest job updates. About Staffline Staffline is the biggest recruiter in the UK and Ireland, and we believe in putting people first. Every day, we help tens of thousands of people find work in logistics, food, transport, retail, and agriculture. We can do the same for you. We listen to the needs of our workers and always aim to offer flexible shift work and opportunities for overtime, as we know these are important to you. Each of our locations has dedicated 24-hour OnSite support, so you can always speak to a Staffline representative. Staffline is proud to be an equal opportunity employer. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline

Credit Controller Full time hours Hybrid working: Typically, 3 days in office and 2 working from home Competitive salary + Benefits Permanent Westerleigh Crematorium Head Office (Near Bristol) Are you an experienced Credit Controller looking for a new opportunity where you can make a difference? If so, we would love to hear from you! We are one of the largest independent operators of crematoria in the UK, supported by almost 500 empathetic and dedicated individuals and we are growing. Like many of our colleagues, you might not have considered our industry before, however it’s an opportunity to become a part of something truly meaningful and significant. The role Managing a portfolio of customer debtor accounts to ensure timely payments are received. Key responsibilities include: Support the Accounts Receivable Manager with providing an efficient and customer focused service for the management of cash collection. Process incoming funds accurately and promptly and update match bank data daily on NetSuite. Proactively chase current and aged debt via telephone and email, ensuring prompt payments. Collaborate closely with internal teams to ensure the smooth running of credit control operations. Liaise with internal departments to resolve queries and manage these through to resolution. Logging of all incoming and outgoing correspondence to ensure a detailed audit trail on NetSuite. Meeting with Accounts Receivable Manager for line-by-line ledger reviews on a fortnightly basis to discuss progress, escalations and problematic issues. Liaise with the Accounts Receivable Manager to accurately forecast incoming cash receipts. Assist with the allocation of unallocated payments as well as month end bank reconciliations. Running of aged debt reports on a weekly basis. Any other Ad Hoc tasks.About you Previous experience working in Credit Control / Collections as a Credit Controller / Credit Control Specialist or Accounts Receivable role is essential. Highly numerate and accurate with handling financial data. MS Office, including excel to a good level. Professional, positive with good communication skills. Ability to work under pressure and meet tight deadlines. Be able to work alone and as part of a team to tackle tasks proactively. Show good initiative and take ownership of tasks or issues Knowledge of NetSuite would be desirable but not essential.What We Offer If you would like to join the Westerleigh team, you can be sure of a warm welcome, ongoing training and development and a sense of pride by truly making a difference every day to the families we serve. No two days are the same and many of our Managers have developed their careers within the business. The values we champion are Safety First, Exceptional Care, Uniquely Personal and One Team. In addition to salary, you will also be eligible for the following benefits: 24 days holiday + 8 days bank holiday Company performance Bonus Life Assurance Access to a wide range of retail discounts and wellbeing support Ongoing learning & development Pension scheme Employee Assistance / Occupational health support Program Headspace: Mindfulness App Mental Health Ambassadors The benefit we hope you’ll never need: Free Cremation benefit for Immediate family Bereavement Leave Enhanced maternity & paternity pay Recognition scheme Free Flu jab Employee discount at onsite café Free parking What next? Start a career with significance by applying today. We generally advertise vacancies for a minimum of 1 week before reviewing applications. We reserve the right to close the application window sooner if a significant number of applications are received. If you’re not contacted, please assume you have been unsuccessful. Unfortunately, feedback is not always possible due to the volume of applications we receive

HGV Class 2 Driver Location: Portbury, Bristol (BS20) Pay Rate: £15.38 per hour Weekly overtime applies after 53 hours and is paid at £19.99 Shift: Monday to Friday (No weekends or Bank Holidays) Start Time: Between 05:00 - 06:30 Your Time at Work - Start between 05:00 - 06:30 - Multidrop 4 to 18 drops per day, depending on route - Manual handling required - Use of pump truck and tail lift (full training provided) - Delivering goods safely and professionally to customers Our Perfect Worker - Valid HGV 2 License - Up-to-date CPC and Digital Tacho Card - Previous multi-drop or commercial delivery experience preferred - Comfortable with manual handling - Reliable, professional and customer-focused Key Information and Benefits - Monday to Friday working - no weekends or bank holidays - Consistent hours and pay - Temp-to-perm opportunity with a respected employer - All training provided - Weekly pay via PAYE Job Ref - D1WINRR About Staffline Staffline is the biggest recruiter in the UK and Ireland, and we believe in putting people first. Every day, we help tens of thousands of people find work in logistics, food, transport, retail, and agriculture. We can do the same for you. We listen to the needs of our workers and always aim to offer flexible shift work and opportunities for overtime, as we know these are important to you. Each of our locations has dedicated 24-hour OnSite support, so you can always speak to a Staffline representative. Staffline is proud to be an equal opportunity employer. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline

Introduction At Gallagher Benefit Services, youre a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether its shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. Were a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If youre looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview As a Customer Service Associate (known internally as a Member Experience Associate), you will serve as the initial contact for our valued members of the Pension schemes that fall under our coordination.You will offer support and guidance on their pension benefits. This is an outstanding opportunity to work in a collaborative setting where your efforts will directly support our dedication to delivering seamless customer experiences. How you'll make an impact In this role, you will handle member queries via phone and other contact channels, manage pend processes, and ensure timely follow-ups on cases. You will provide outstanding complaint support, process initial death cases, and deliver personalised member experiences aligned with their scheme enrolment. A key aspect of the role involves maintaining compliance with FCA, GDPR, and other regulatory guidelines, while safeguarding member information through strict ID&V processes. You will interact confidently with third-party contacts, such as financial advisers, and demonstrate a strong understanding of pension administration to handle expectations effectively. Additionally, you will produce accurate records, follow call processes, and collaborate with your team to ensure availability and continuous improvement. If you are passionate about delivering market-leading customer service and have a keen eye for detail, wed love to hear from you! About You Crucial Previous customer service experience within a contact centre or retail/financial environment (2+ years). Experience operating within regulatory frameworks. Excellent time management skills and attention to detail. Desired Experience working within a financial services organisation/company. Experience in pensions administration (training available if required). Communication Professional communication skills for interacting with scheme members via telephone and other channels. Strong objection handling skills and literacy. Effective communication with colleagues. Customer Service A proven desire to provide outstanding customer service. Interpersonal Ability to work autonomously and collaboratively. Willingness to champion change and suggest efficiencies. Information Technology Proficient in the use of Office Systems (e.g., Microsoft Office). Why Join Us? At Arthur J. Gallagher & Co., we value ambition and collaboration. Joining our team means being part of a world-class organization that is dedicated to helping its clients navigate complex risks with confidence. We provide an inclusive and encouraging environment where your professional growth is fostered! At this time, we can only consider applicants whom have the rights to work in the UK without requiring Visa sponsorship from us. #LI-TM2 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits youll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to buy extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, well cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and its embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Dont worry, were here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If youd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. TPBN1_UKTJ

Chef de Partie "Hospitality expert, paddle tennis enthusiast" You bring your expertise, enthusiasms, and curiosities; and well provide you with a space to play. Full Time Permanent Contract Earnings to £36,000/annum, including TRONC (Tips & Service Charge) Onsite Role Based at Mad Swans in the Mendips (Bristol) Accommodation is available for this role, if required. Please note, the accommodation is onsite and is in a shared property with other employees. Find out more about Mad Swans and what The Times had to say about our first opening at Mad Swans in the Mendips: Can a cool new hotel near Bath really make golf fun for everyone? Mad Swans in the Mendips is located in Farrington Gurney near to Bristol & Bath. Full Address: Marsh Lane, Farrington Gurney, Bristol, BS39 6TS. Mad Swans is looking for a full-time Chef de Partie to join our budding team here at Mad Swans in the Mendips. What we do We are experts in our field, committed to creating boundary-pushing social spaces that spark meaningful connections through play in nature. This summer, were opening our first countryside hangout for mavericks. The unruly. The friendship groups you wish you were in. The families you want to hang out with. For evenings that go on forever. And weekends that become folklore. Come for a good time. Come for a long time. Come for a breath of fresh air. Whoever you are. Come as you are. Social play spanning Padel Tennis, Pickleball, Darts, Shuffleboard and Golf gives guests the chance to explore one game or sample them all, across a few hours, a day, or a long weekend. Were all about great food, which is why weve teamed up with experts in their field to create two distinct dining experiences and endless ways to enjoy them. The Potting Shed proudly boasts a menu of refreshing takes on Brasserie classics while, in The Hangout, the focus is on shareable plates with no compromise on flavour. But wherever guests find themselves, from course to court, the meadow to the orchard, theyre never far from a plate of something delicious to satisfy any craving. And, for evenings that go on forever, an Eco Cabin for the night is only a starlit walk through the wilderness away. What we can do for you We understand that theres more to life than work, which is why our roles are designed to allow exploration, from long-time passions to brand-new intrigues. We believe that to be interested is to be interesting that means industry-leading training within and outside of your specified job role. If you have a question, we want to provide you with the tools to answer it. As we make our start in the world, our team need to be able to wear a few different hats, which we treat as an opportunity, allowing you to take considered detours into topics of interest, in the pursuit of a broader, richer perspective. And out of hours, our guests playground is yours too. Enjoy the wide variety of green spaces, and the games they host, at an exclusive rate. Youll have the opportunity to get involved in all things Mad Swans, from padel lessons to cocktail workshops, after all, we want you to be as excited by our product as we are. What there is to it As our Chef de Partie, youll be at the heart of the action, preparing amazing food and dishes with quality ingredients and ensuring every guest enjoys their meal. A chance to bring flair, creativity, and consistency to our new and exciting Mad Swans in the Mendips. The key duties and responsibilities of this role will include: Prepare and cook dishes to a consistently high standard Work closely with both the kitchen and front-of-house teams to ensure the best service Be a part of a kitchen environment thats positive, respectful, and high performing Maintain impeccable hygiene and food safety standards so that every dish meets guest expectations Help to complete weekly stock takes and manage orders, deliveries, whilst ensuring all SOPs, recipe specifications, and procedures are followed through the use of Procure Wizard Represent Mad Swans and the wider company with pride and professionalism Report any Health & Safety issues, potential hazards, accidents or near misses to the Head Chef who will report them to Senior Management Team during the weekly H&S meeting This is a full-time permanent position and will work any five days out of seven. Earnings for this role are to £36,000/annum, including TRONC (Tips & Service Charge). Location this is an onsite role and will be located at Mad Swans in the Mendips, Marsh Lane, Farrington Gurney, Bristol, BS39 6TS. Working Hours working 48 hours a week, shift times will vary throughout the week and the kitchen operational times will be from 6.00 am to 11.00 pm. Working Days this role will work any five days out of seven and will involve working on weekends on a regular basis. Working hours will vary in line with the operating calendar and needs of the business. We are looking for a Chef de Partie who is: Experienced as a Chef de Partie Genuine passion for food, creativity and high standards Strong understanding of dough preparation and cooking techniques Focused on the food quality, presentation and hygiene An excellent communicator Potential to be a good leader Strong organisational skills and able to multi-task Happy to be hands-on and assist with the day-to-day duties as part of a small team Self-driven and highly motivated Happy and able to work as part of a team Proactive, positive and resilient by nature Solutions driven Able to multitask Comfortable working in a very fast paced environment Ability to use kitchen equipment such as dishwashers, cookers, etc. Food Safety Level 3 qualification is desirable but not essential Please note, you must be eligible to work in the UK as we are unable to sponsor any work permits or visas. What is in it for you Tips & Service Charge Free Parking Free Employee Meal whilst on shift Wage Stream access your pay for hours worked before pay day Employee Discounts on Food, Sports, Activities, Cabins and in the Retail Shop Reward & Recognition Initiatives Team Social & Well-being Activities & Events Employee Referral Scheme Bonus Mad Swans Water Bottle Mad Swans Hoodie Plant your own tree at Mad Swans How to Apply If you believe you have what it takes to come on-board and would like to be part of something new and exciting, we would love to hear from you. Please simply apply by hitting the apply button. Recruitment Agencies We are not working with any recruitment agencies at this time. As such, we do not accept any speculative CVs and/or candidate profiles and are, therefore, unable to consider these. TPBN1_UKCT