Food & Beverage Assistant (Part Time)
11 days ago
Newcastle upon Tyne
Job Title: Food & Beverage Assistant (restaurant and bar) Department: Food & Beverage Reporting to: Restaurant Manager / Assistant Restaurant Manager Position Overview As a Food & Beverage Assistant within our fine dining restaurant and bar you play a pivotal role in delivering elegant attentive and seamless service. You are part of the guests culinary journeyfrom warm welcomes and detailed menu knowledge to anticipating needs and ensuring that every dining experience reflects the refined luxury of a five-star hotel. Your focus is on precision poise and passion for outstanding hospitality. Key Responsibilities Guest Service Excellence • Deliver a warm polished welcome to all guests maintaining a professional and gracious manner throughout service., • Ensure guests are guided through their dining experience with expert knowledge of the menu wine list and any seasonal or chefs specials., • Provide discreet yet attentive service anticipating guest needs and personal preferences without being intrusive., • Ensure a memorable and personalized experience for every guest going above and beyond to exceed expectations., • Set up maintain and reset dining areas with precision ensuring all mise en place is immaculate and consistent with restaurant standards., • Accurately take and deliver food and beverage orders adhering to timing standards and service etiquette., • Handle payments and billing with accuracy and discretion using the hotels point-of-sale systems., • Support the coordination of special events or private dining experiences as required., • Maintain up-to-date knowledge of all dishes ingredients allergens dietary considerations and wine pairings., • Attend pre-service briefings and tastings to ensure full understanding of menu updates and guest preferences., • Work harmoniously with the kitchen sommelier bar and fellow service team members to ensure flawless service flow., • Attend daily briefings and handovers to stay aligned with team objectives and guest expectations., • Uphold the highest standards of hygiene cleanliness and food safety throughout all service areas., • Ensure compliance with hotel policies licensing laws and health and safety regulations., • Monitor and report any maintenance or health & safety issues in the dining area promptly., • Attend all required training sessions performance reviews and team meetings., • Assist in opening and closing duties including inventory stock rotation and cleaning schedules., • Undertake any reasonable duties as assigned by the Restaurant Manager or senior hotel leadership in line with business needs., • Support and represent the hotels brand values and luxury service ethos at all times. Key Skills Bidding,Apps,Benefits,Corporate Recruitment,Android Development Employment Type : Full-Time Experience: years Vacancy: 1