BI Reporting Analyst
11 days ago
London
BI Reporting Analyst - SQL - Tableau - Qliksense - statistical Analysis - Contract - London - Hybrid • Location: London, Victoria, • Pay Rate: £280 per day Inside IR35, • Duration: 12 Months, • Working situation: 3 days per week in the office My client who are leaders in their field are looking for a BI Reporting Analyst to join them on an initial 12 month contract. Key Responsibilities: 1. Dashboard Development: • Design and build interactive and Customer Success dashboards to report on retention and revenue generating activities activities., • Develop and maintain robust and scalable ETL processes to support dashboard creation and data integration., • Utilize SQL and Python to query databases, perform data manipulation, and automate analysis processes. 2. Experimentation: • Support experimentation efforts of our Growth & Retention organization by analysing and reporting on A/B testing results., • Provide historical data for key metrics to help establish baseline performance and experiment targets. 3. Collaboration: • Work closely with Customer Success, Sales, and Marketing teams to understand reporting needs and refine dashboard functionalities., • Present findings and insights to business stakeholders and executives in a clear and concise manner Key Skills/Experience: • Technical Skills:, • High proficiency in SQL., • Proven experience in building dashboards in Tableau and Qliksense (or similar reporting tools)., • Familiarity with ETL tools and processes., • Experience with A/B testing methodologies and analysis., • Industry Experience:, • 3+ years of relevant experience working with call centre data, including understanding of metrics and KPIs relevant to call centre operations., • 3+ years of relevant experience working with web data and understanding of digital support tools and KPIs., • Professional Requirements:, • A track record of delivering easy-to-use dashboards for business stakeholders and executives., • Strong problem-solving skills and the ability to work independently., • Excellent communication skills for presenting analysis and insights to non-technical stakeholders., • Ability to manage time effectively and prioritize tasks to meet project deadlines., • Knowledge of statistical analysis and predictive modeling., • Experience working in a fast-paced, dynamic environment