Health Services Coordinator-Memory Care (LPN Required)
7 days ago
Memphis
Job Description JOB DESCRIPTION Job Title: Health Services Coordinator Supervisor: Health Services Director FLSA Status: Exempt, Salary Date Approved: March 2025 OVERALL JOB PURPOSE Health Services Coordinator assists the Health Services Director with administrative functions of the Health Services department, assists residents with a variety of needed services, including direct, supportive and personal care, assistance with activities of daily living, medication distribution, documentation and reporting, recognizing individual needs and encouraging resident independence and freedom of choice. All responsibilities will be conducted in a manner that is consistent with the philosophy of Person-Centered Care. MINIMUM JOB QULIFICATION AND REQUIREMENTS • Licensed Nurse to practice in the state of employment with a valid license in good standing., • Ability to think, act, and intervene independently in both routine and emergency situations., • Ability to relate to residents and staff in a courteous and diplomatic manner under all circumstances., • Able to work flexible hours including on-call hours., • Work collaboratively in a team setting and be a team player., • Maintain a positive, respectful, and professional approach with coworkers and residents., • Ability to keep all business, operational, and employee information confidential., • Possess excellent customer service and organizational skills., • Ability to work with little supervision and maintain a high level of performance., • Ability to work under time constraints and meet department deadlines., • Ability to follow and adhere to organizational policies, procedures, and standards., • Have effective organizational and project management skills with attention to detail., • Independently and professionally able to present in-services to large groups of clinical staff., • Must be at least 18 years of age, with a valid driver’s license., • Responsible for assisting with the operation of the care staff, including interviewing, scheduling, training, etc., • Team Management- Supervise Community Certified Medication Technicians and Caregivers., • Careful monitoring of resident healthcare routines., • Assist in completing resident incident reports and following reporting procedures as defined by specific state requirements., • Assist with Activities of Daily Living (ADLs), as needed., • Working knowledge of all state regulations pertaining to resident care., • Observe and report changes in residents’ status to Health Services Director as needed., • Conduct room checks and resident rounds., • Monitor for environmental safety hazards., • Respond appropriately, promptly, and positively to resident requests., • Use tactful, diplomatic communication techniques in potentially sensitive or emotionally charged situations., • Daily maintenance of resident records, including documentation related to incidents and observations, errors and accidents, and changes in resident’s physical or emotional condition. Promptly report any changes or emergencies to the Health Services Director and Executive Director., • Follows up with appropriate staff, residents, or other individuals regarding reported complaints, problems, and concerns., • Act as ambassador and public relations representative to guests and other off-campus visitors., • Maintain all certifications required for employment., • Monitor appropriate use of resident care, office, and other supplies., • Assist in maintaining resident census records., • Responsible for participating in and supporting the resident-centered activity program by encouraging resident involvement., • Maintain communication and updates from the residents’ physicians., • Support the Wellness Department. Maintain open communication to ensure residents’ safety and their needs are being met., • Assist new residents to acclimate to the Community and follow up with department heads if needed., • Review shift change notes, 24-hour report, incident reports, physician orders, hospital discharge paperwork, outside provider notes, etc. to perform appropriate and proper follow-up and documentation., • Provide written and/or oral status reports of residents to ensure necessary follow-up actions., • Perform all work assigned for the agreed-upon salary, accepting no additional payment nonperishable gifts from residents, vendors, Community management, or others. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 20% or less 20% to 40% 40% to 60% 60% to 80% 80% to 100% Stand X Walk X Sit X Pushing, pulling and/or reaching X Grasping and fine manipulation X Climb or balance X Stoop, kneel, crouch, or crawl X Talk or hear X Taste or smell X Lifts Weight or Exerts Force 20% or less 20% to 40% 40% to 60% 60% to 80% 80% to 100% Up to 10 pounds X Up to 25 pounds X Up to 50 pounds X Up to 100 pounds X More than 100 pounds X The Community reserves the right to revise the duties set forth in this job description at its discretion.
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