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Job DescriptionAbout Phorest Phorest is a leading global provider of innovative, cloud-based salon and medspa management solutions that help clients manage bookings, marketing, POS, and customer relationships. Trusted by thousands of businesses globally, Phorest is dedicated to providing tools that support the success and growth of our clients. We have gone from strength to strength in North America over the last few years and are quickly becoming the market leader in the premium space. The Opportunity We’re looking for a General Manager to lead our North America commercial operations. You will be responsible for driving strategic growth, operational excellence, and continuing to grow and develop our exceptional team while keeping our culture strong. This role is critical to our long-term trajectory in the fastest-growing region of our business. This is not a GTM or commercial-only role - it requires a well-rounded operator with cross-functional understanding, business acumen, and a passion for cultivating high-performing teams. This role reports directly to our President for the North America region, and works closely with the COO and global executive team. The Impact This is a unique opportunity to lead our fastest-growing region as we continue to scale globally. As General Manager, you will lead a high energy, established but growing team in identifying and building the infrastructure needed for scale. This will be a hands-on leadership role in addition to leading strategic planning for the region. You will be an enabler of the continued performance and growth of the region and your leadership will directly impact our customers, our people and the health of the North America business. You’ll collaborate closely with a talented and passionate team both in North America and globally and continue to foster a culture rooted in our values of Can-do attitude, Growth Mindset and Seirbhis go hIontach (excellent customer care, with a nod to our roots in Ireland). You’ll own the regional P&L and be a key driver of strategic, operational, and financial outcomes across the region. What You'll DoRegional Performance & Operations * Partner with the President of North America, to lead and manage the region ensuring delivery of targets and plan * Directly manage the Customer Operations group for North America enabling scale and efficiency for continued growth * Bring deep operational experience and knowledge to help the region to continue to build and enhance our approach to customer operations * Create a high performing organisation including setting clear expectations for each functional area, ensuring accountability and coaching and developing our people in line with our value, Growth Mindset * Foster alignment, collaboration and efficiency across all teams within NA and with international teams and functions * You will be empowered to make key operational decisions across teams, budgets, and priorities to drive performance and ensure the region meets its goals efficiently and effectively. Leadership * Role model what great leadership looks like in a high growth, culture oriented environment * Inspire, coach and develop the team and leaders * Demonstrate high quality, strategic and values aligned decision making * Prioritise and align the teams priorities to what is most important * Great communication skills with the ability to connect in a range of environments and audiences * Cultivate strong connections between local and global teams Expansion & Strategic Planning * Work closely with the Chief of Staff to translate strategic growth plans into operational roadmaps with clear owners, timelines, and success metrics to ensure plans are executed with discipline and consistency. * In collaboration with the President and other members of the leadership teams, develop and execute growth strategies across new markets, services, and products which may include assessing potential acquisitions * Lead market assessments and create actionable expansion roadmaps * Ensure resourcing is aligned with business objectives * As a key leader owning the North America P&L, stay close to the performance of the region and partner proactively and positively with Finance, People and other teams to ensure delivery to plan Continuous Improvement * Identify bottlenecks, introduce best practices, and scale processes * Run operational reviews and implement improvements to enhance customer outcomes Culture & Talent Development * Cultivate a high-performance culture of accountability, collaboration, and continuous learning * Support the development of leaders within the team, providing coaching and mentorship to ensure professional growth and leadership capability * Drive talent retention strategies and ensure that Phorest continues to attract, develop, and retain top talent in the region Reporting & Stakeholder Engagement * Provide transparent, data-driven updates to the President and other execs * Serve as the internal voice of North American operations to global leadership * Represent the region in global leadership forums and cross-functional planning sessions * Act as the integrator between strategy and execution – aligning teams around shared priorities and ensuring seamless cross-functional coordination to deliver results. Who You Are * 8–10+ years in senior leadership roles in SaaS, tech, or service-focused organizations operating at a global scale * You’ve likely worn many hats - whether in ops, finance, product, or enablement - and bring a systems thinker’s mindset to solving complex growth challenges * Strong operational and financial acumen – skilled in planning, resource optimization, market expansion, and measuring performance against KPIs * Excellent communicator and motivator, with demonstrated success building and leading high-performing, cross-functional teams – hiring thoughtfully, developing talent, and coaching others to do the best work of their careers * Entrepreneurial, proactive and strategic in your approach – you know what will really make the difference * You have vision and the ability to see ahead, as well as paint that for others. You have a talent for seeing around corners and anticipating what’s ahead before it becomes a challenge * You keep the customer at the heart of decisions and are motivated by delivering meaningful outcomes that solve real-world problems * High integrity, low ego, and a builder’s mindset – you're hands-on, humble, and driven to make things better Benefits ????Phorest currently offers a range of fully employer-paid benefits including Medical, Dental, Life, AD&D, Short Term Disability, an EAP, and wellness perks. ????Employees also have access to optional extras, such as a 401(k) and a range of upgraded insurance options. ????Career development is important to us. We even have our own in-house Learning and Development/Business coach and many online resources including LinkedIn learning. ????We like to have fun, build camaraderie through regular social events. ????Phorest also encourages Employee Resource Groups, you will have the opportunity to join or champion a club, society, or group. Hiring Location This is a remote position based in Eastern Time Zone, with travel. We are accepting applications from candidates in the following locations for this exciting opportunity: Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Job Description We're in this for the greater good at ParetoHealth. Our mission is collective greatness, nothing less will do. Our team is a single force united in the drive to transform employee health benefits. The company was founded in 2011 to help small and medium-sized businesses fight the rising cost of employee health benefits. We blazed the trail with financing innovations that reduce the risks in self-insurance and deliver significant savings—and we continue to lead with a growing ecosystem of partners and world-class cost control solutions. But success is measured by more than dollars alone and we measure ours by the good that comes from knowing that every client and all their employees can count on effective, affordable healthcare for years to come. Please note that ParetoHealth does not provide employment visa sponsorship for this position. Candidates must be authorized to work in the United States without sponsorship both now or in the future. Position Summary: This position offers long-term growth within the organization and career mobility. The Accounting Associate will be directly responsible for ensuring the accuracy of all financial data entered into our ERP system, as well as supporting broader accounting processes. Provides specialized or general analysis support in various accounting functions such as Accounts Receivable, Accounts Payable, Taxes, Expense and Corporate Credit Cards Transactions, General Accounting and the like. The ideal candidate is highly detail-oriented, precise, and thrives in a fast-paced environment where accuracy and accountability are paramount. Key Responsibilities: • Proactively delivers results by solving problems, driving improvements, and collaborating to implement best practices., • Enter and maintain financial data in the ERP system and AP automation system with 100% accuracy and consistency., • Process accounts payable and receivable transactions with precision and timeliness., • Reviews employee expense reimbursement reporting to ensure accurate posting of expense categories and departments., • Reconcile, analyze and review general ledger accounts in preparation for monthly, quarterly and annual close., • Drive process improvements, implementation, and contribute to accounting transformation projects., • Establish effective partnerships and working relationships with other departments within the company., • Maintains accounting ledgers by verifying and posting account transactions., • Ensure data accuracy and integrity while adhering to data protection and confidentiality policies., • Excellent attention to detail and analytical skills, • Clear and effective communication and team collaboration style, • Results-oriented, • Organization and time management, • Bachelor's degree in accounting, finance, or related field a plus, • 3+ Years of experience in accounting, • Preferred: Experience with Sage/Intacct financial software, • Fully paid medical, dental, and vision benefits., • Flexible PTO, • 401k company contribution, • Tuition reimbursement, • Professional development allowance, • Transportation allowance and daily parking reimbursement The drive to learn, to improve, and to deliver outstanding value every day. See the field The ability to see the big picture and prepare to meet tomorrow's needs. Get it done right The passion to produce at higher rates and to the highest standards. For the greater good A united community creating better health benefit solutions for all. Please note that any communication from our recruiters and hiring managers at ParetoHealth about a job opportunity will only be made by a ParetoHealth employee with an @paretohealth.com address. ParetoHealth does not conduct text message or chat-based interviews. Any other email addresses, agencies, or forums may be phishing scams designed to obtain your personal information. We will not ask you to provide personal or financial information, including, but not limited to, your social security number, online account passwords, credit card numbers, passport information, and other related banking information until we begin onboarding activities, which will be coordinated by a member of the ParetoHealth People Ops Team with an @paretohealth.com email address.Disclosures:ParetoHealth is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.California Applicants: See Pareto's CCPA Notice of Collection for California Employees and Applicants for information about how Pareto Captive Services, LLC, Pareto Health, LLC, and Pareto Underwriting Partners, LLC, together with their respective subsidiaries (collectively, "Pareto") collects and uses personal information submitted by employment applicants.