Trabajos advocate health en Rochester, New York - Page 2Crear alertas

Job Description Agency Profile: Spectrum Health & Human Services respectfully partners with adults, children, and families as they recover from behavioral, emotional, mental health and/or substance related disorders by offering individualized and meaningful opportunities of hope, empowerment and support to achieve self-defined improvements in their quality of life. Full-time: 31 East Main Street, Rochester, NY SUMMARY OF POSITION FUNCTION: The Forensic Housing Peer Specialist uses lived experience with incarceration, successful reintegration and/or the Behavioral Health System to provide mentorship, support, and advocacy to individuals who were formerly incarcerated at NYS Correctional Facilities. The Peer Specialist helps clients navigate resources, overcome barriers and build a stable healthy life after being released into the community. MAJOR DUTIES AND RESPONSIBILITES: • Knowledge and demonstration of agency core values in day-to-day activities, • Assist individuals with their Daily Living Skills, • Assist with home visits to client residence, • Provide engagement and support for individuals experiencing social, emotional, medical, developmental, financial, and substance use challenges in their homes and/or communities., • Provide education, peer counseling, and assist with modeling effective coping skills., • Work with care coordinators and other community providers, • Self-advocacy, self-efficacy, and empowerment, • Promote advocacy on behalf of individuals and support self-advocacy, • Assist in the development of and utilization of self-help tools if applicable., • Sharing personal experiences to build rapport inspires hope, • Facilitate or co-facilitate peer support groups, workshops or educational sessions., • Collaborate with Legal entities such as parole/probation officers, re-entry coordinator, court systems, Department of Social Services, etc. to assist with successful transitions., • Assist individual in obtaining vocational and employment opportunities, • Provide Critical Time Support upon immediate release from incarceration, • Current NYCPS Certified Peer Specialists Credential or CRPA Certified Recovery Peer Advocate or working towards obtaining it, • Preferred One-year work related system, • Utilization of Electronic Data Systems, • Lived experience in the Criminal Justice System and/or Behavioral Health System.

Job Description Licensed Social Worker -Tuckahoe CR (Located on Dewey Campus) Villa of Hope helps youth and families rebuild relationships, recover from trauma and renew Hope for their future. JOB TITLE: Licensed Social Worker- Tuckahoe CR (Campus on Dewey Avenue) POSITION GRADE: 81 27$-29$/hour (commensurate with experience) DEPARTMENT/PROGRAM: OMH Community Residence SUPERVISOR: Director of Behavioral Health Residential Programs JOB SUMMARY: Under the general direction of the Director of Behavioral Health Residential Programs, the Licensed Social Worker is responsible for providing systemic treatment and therapy for each youth in residence and for their families. The Licensed Social Worker coordinates interdisciplinary treatment and completes documentation of all activities in a manner and timeframe consistent with Agency and Corporate Compliance standards. The Licensed Social Worker carries out all job responsibilities with fidelity and accountability to the Agency’s Mission, Vision, Values, Fundamental Guiding Principles, and Strategic Plan. ESSENTIAL FUNCTIONS: • Provides crisis prevention and intervention for youth and families., • Coordinates the completion of each youth’s Individualized Crisis Support Plan (ICSP) within 72 hours of admission and facilitates its review/revision by treatment team members at every treatment meeting and/or as needed, • Provides individual therapy at least weekly to youth in residence, • Provides family therapy at least monthly to youth in residence and their family members, • Develops written reports on treatment planning and progress for state and local agencies and/or criminal or family courts or makes plans for a designee to do so, • Demonstrates, promotes and practices cultural competency toward clients/staff through respect and understanding achieved through training and Agency cultural activities, • Completes initial and ongoing assessments of each youth and family’s strengths, needs, and progress utilizing information from the youth and family as well as interdisciplinary treatment team members, • Complete referrals for youth and/or families to receive specialized clinical treatment services (e.g., chemical dependency, sexual abuse) beyond the scope of practice of the therapist as needed and maintain collateral contact as appropriate, or makes plans for a designee to do so., • Completes progress/service delivery notes and all other required documentation in a manner and timeframe consistent with Agency and Corporate Compliance standards., • Complies with content and timeframe documentation requirements for external reporting specific to program licensing agency (OMH), • Collaborates and communicates with youth/families on an ongoing basis to maximize their leadership and involvement in the residential placement and all services therein, • Provides group therapy/treatment to youth in residence, • Arranges family time for youth and their families as part of the treatment process, obtains their feedback after every visit, and documents both or makes plans for a designee to do so, • Provides transportation or coordinates transportation for youth & families when needed, • Collaborates and coordinates case planning and progress internally through team meetings and individual contacts with other disciplines, • Collaborates, coordinates, and leads the interdisciplinary treatment team and its process, • Participates in residential clinical on-call system, • Generates youth calendars on Outlook software and adds Counseling appointments, • Represents the Agency in family and/or criminal court proceedings or makes plans for a designee to do so, • Develops and maintains contact with community agencies and resources including Department of Social Services Foster Care, financial maintenance, child protective, school counseling, mental health, housing and employment agencies, • Acts as advocate and liaison of client and family in securing other resources when appropriate. Coordinates internal and external communication of information regarding arrests of youth and/or other similar critical incidents when these occur, • Collaborates with the Transition Coordinator to ensure service provision, • Youth and family natural supports are included on the interdisciplinary treatment team, • Discharge planning assessments and documentation (e.g., rating scales, updated assessments, referral forms) are complete and submitted contemporaneously, • Exercises full compliance with the Agency’s Code of Conduct, all Agency policies and procedures and Federal and State laws and regulations, • Exercises full compliance with program policies and procedures Education: Master's degree in human service required, Licensure required: LMSW, LMHC, LCAT, LMFT, LCSW. Experience: Experience working with youth and families in residential care and communities. Skills: Strong interpersonal skills with youth, families, staff, and stakeholders. Exemplary written and verbal communication skills. Exceptional organizational skills and ability to balance competing demands on time and resources. Ability to form, lead, and participate effectively on teams. Creative problem solving, commitment to quality improvement and ability to utilize Microsoft Outlook, Word, and Excel. Must possess valid NYS Driver’s License and ownership/use of an automobile. COMPETENCIES: Leading Self • Commitment to Diversity, Inclusion, Justice and Equity PHYSICAL REQUIREMENTS: The following lists physical demands an employee will perform on a regular basis: standing, walking, sitting, bending, and must be able to perform a variety of tasks, move throughout office buildings, work cooperatively in a team environment and quickly respond to emergencies. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

Job Description Summary: The Care Manager’s role is to work in partnership with individuals with I/DD, their family/guardian, and providers to coordinate care and services needed to assist individuals achieve optimal health, wellness, independence, community integration and accomplishing goals. The Care Manager is responsible for providing Health Home core services including comprehensive care management, care coordination and health promotion, comprehensive transitional care, individual and family support, referral to community and social support services, and use of Health Information Technology to link services. Care Managers will provide all services with a person-centered approach. Essential Job Functions: • Conduct comprehensive assessments to identify an individual’s clinical and psychosocial needs, choices, and preferences for services, • Assess and address health and safety issues as well as barriers to care and treatment including social determinants of health, • Collaborate with interdisciplinary team and incorporate input into comprehensive assessment and the person’s Life Plan, • Facilitate, develop, and maintain a person-centered Life Plan that integrates an individual’s personal wants and needs, clinical and non-clinical healthcare related needs, community services, OPWDD services, and natural supports., • Incorporate health promotion and support opportunities for individuals to achieve and maintain optimal health and wellbeing, • Adhere to Incident Management regulations, guidelines, and policies and procedures, • Coordinate and ensure access to chronic disease management, • Facilitate referrals to clinical and community resources, including planning, implementation, and follow-up for comprehensive care management and transitional care, • Participate in internal and external audits, • Coordinate and provide access to long-term care supports and services, • Engage families and natural supports in the care coordination process, • Provide all individuals and families with services that are culturally and linguistically appropriate, • Advocate on behalf of the individual, • Promote self-advocacy and the ability to self-direct, • Use Health Information Technology for documentation, to link services, and facilitate communication among care coordination team, • Secure all health records and other protected information with the highest regard to confidentiality and HIPAA laws and regulations, • Maintain compliance with all state and federal laws and regulations, Medicaid compliance, and PCC policies and procedures, • Document all services and maintain appropriate records following all established documentation policies and procedures, • Complete all required training including annual, ongoing, and educational trainings, • Perform all other duties relevant to the position as requested. Knowledge, Skills, and Abilities • Ability to act quickly, assess and act accordingly in crisis situations, • Intermediate technology skills in Outlook, Teams, Word, Excel, online applications as needed, • Understanding use of an EHR system, • Knowledge of ethical and professional responsibilities and boundaries, • Demonstrate professional work habits including dependability, time management, organization, autonomy, and productivity, • Some positions may require bi-lingual skills Education and Experience: • Bachelor’s degree with two years of relevant experience OR, • A license as a Registered Nurse with two years of relevant experience, which can include any employment experience and is not limited to case management/service coordination duties OR, • A Master’s degree with one year of relevant experience. Physical Requirements/Working Conditions: • Ability to sit/stand throughout day to accomplish job, • Ability to enter data, notes, and other documentation into a computer., • Must be able to travel throughout covered territories in Upstate NY as needed., • Must have a valid driver’s license, • Ability to conduct in-person visits and meetings at individuals homes, communities, schools, and other locations as applicable, • Ability to work remotely, satellite office locations, and/or primary office location Corporate Qualifications/Expectations: • Adhere to all Prime Care Coordination policies and procedures., • Adhere to the Agency Mission, Vision, Shared Values, and Customer Service Standards., • Attend mandatory education and training modules as scheduled; obtain and maintain required certifications., • Maintain all required certifications/training by State regulations and PCC policy, • Act as a professional representative of PCC in regard to appearance, behavior, temperament, communication, language, and dress. Prime Care Coordination is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law. Prime Care Coordination will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 585-341-4600

Job DescriptionDescription: We are Hiring! Job Posting: Case Manager Location: Rochester, NY Department: Housing Services-Respite Program Employment Type: Full-Time Schedule: Monday-Friday, 40 hours Salary: $23.00/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, provides intake and case management services. Maintains confidentiality and ethical standards as identified by NASW, HIPAA, or other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma-informed care environment. Essential Duties and Responsibilities o Creates, implements, and monitors comprehensive, person-centered, trauma-informed, and solution-focused plans and goals. Works with clients on harm reduction and other related goals. o Assists in obtaining support for clients to include but not limited to home care, medical, dental, legal, substance use treatment, mental health, Department of Human Services, clothing, and other entitlement needs. o Assist the client in understanding and meeting the expectations of service providers, courts, and employers. o Inform clients of opportunities for social support such as recreation, faith-based, or self-help involvement. Make available tickets, transportation, and financial assistance where appropriate. o May deliver instructions on various topics that support the client’s ability to live independently. o Submits required reports and statistics promptly to the program manager as requested. o Collaborates effectively with program partners to heighten the efficiency of joint efforts across multiple organizations. o Communicate with appropriate program partners, agency staff, community, and criminal justice agencies to ensure ongoing and effective referrals into programs. o Serves as Case Coordinator for clients for program care. Works with the Nurse, Peer, and other stakeholders to ensure the client's needs are being met. Coordinates and participates in regular case conferences. o Monitors and ensures achievement of program milestones and client outcomes. o Oversees client recordkeeping in compliance with appropriate regulatory agencies. o Creates and implements life skills training and education opportunities for tenants. o Reports to service providers about significant individual behavior or events that will require an immediate response. o Acquire concrete resources to meet individual needs. o Complete letters of request/referral forms, and other required documents of eligibility or charitable organizations and public agencies to advocate for resources that the client is entitled or eligible for. o Makes referrals for education, employment, legal issues, and others as needed. o Document the need for financial assistance or other resources such as wrap-around from the project to stabilize client finances. o Utilizing various databases and/or online platforms, maintaining all documentation by the agency and appropriate regulatory standards. o Informs supervisor of significant events/issues related to clients as appropriate and follows the program’s defined incident reporting process as required. o Attends regular program and departmental meetings, case reviews, and CFC quarterly meetings. o Maintains and develops professional knowledge by completing recommended education and training, workshops, conference attendance, and readings. o Maintains knowledge of regulations and standards that govern client population. o Participates in appropriate interagency meetings with other treatment agencies and community groups as required. Provide updates and communication with providers including those who cannot be represented in person. • Participates in relevant Agency meetings and/or trainings, • Actively pursues the development of professional competencies related to job role performance through reading, supervision, in-service training, and attendance at conferences and workshops. Education: Bachelor’s degree in social work, human services, criminal justice, or related field preferred. An equivalent combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License. Valid PPD screening is available. Experience: Minimum two years of experience with case management and community outreach in areas such as but not limited to persons affected by substance use disorder, prison re-entry, geriatrics, mental health, and refugees. Knowledge of HMIS, Medicaid, SNAP, Social Security, and legal systems is helpful. May require the performance of duties in various community locations and community settings that may not be handicapped accessible. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job Description About the Role: The Case Manager plays a pivotal role in coordinating and delivering comprehensive support services to individuals and families within the health care and social assistance sector. This position is responsible for assessing client needs, facilitating access to appropriate community resources and services. The Case Manager works closely with multidisciplinary teams to ensure continuity of care, particularly for clients facing mental health challenges, crisis situations, or complex social issues. By advocating for clients and collaborating with various agencies, the Case Manager helps to promote client well-being, safety, and long-term stability. Ultimately, this role aims to empower clients through effective intervention, resource linkage, and ongoing support to improve their quality of life and social functioning. Minimum Qualifications: • Bachelor’s degree in Social Work, Human Services, or a related field., • At least two years of experience in case management or social services, preferably within Long Term Care settings., • Knowledge of crisis intervention techniques and mental health support strategies., • Familiarity with Elderly support systems including Medicaid and Social Security as well as admission and discharge planning processes., • Experience working with diverse populations, • Conduct comprehensive assessments of clients’ social, emotional, and health needs to develop individualized care and admission and discharge plans., • Coordinate and monitor services by collaborating with healthcare providers, social service agencies, and community organizations to ensure clients receive appropriate support., • Provide crisis intervention and conflict resolution to address immediate client needs and stabilize challenging situations., • Maintain detailed case records and documentation to track client progress, service delivery, and outcomes in compliance with regulatory standards. The required skills such as case management, social services knowledge, and crisis intervention are essential for assessing client needs and coordinating appropriate care plans on a daily basis. Mental health expertise and understanding of human services enable the Case Manager to provide effective support and advocacy for clients facing complex challenges. Conflict resolution skills are applied regularly to de-escalate crises and facilitate positive outcomes for clients and their families. Familiarity with child welfare systems ensures that the Case Manager can navigate and connect clients to necessary protective and supportive services. Preferred skills like trauma-informed care and proficiency with case management software enhance the ability to deliver compassionate, efficient, and well-documented services. Monday through Friday 830-430 or 9-5

Job Description GENERAL SUMMARY: Under general supervision of the Mgr. Retail Service or Mgr. Asst Retail Services, perform duties related to member services and sales production; the development of Select Employer Groups and business expansion; acts as a financial advocate to members; and performs related work as assigned. This position will also fulfill member’s needs, complete standard teller transactions accurately and provide information on all products and services to members in a timely, courteous, and efficient manner. Locations: Rochester Greece, Rochester Henrietta, Webster Main. MINIMUM QUALIFICATIONS: Knowledge, Skills, and Abilities: • Knowledge of features and benefits of Credit Union or Banking products and services in order to solicit, explain, and discuss with members. This information may be acquired through on-the-job and formal training programs., • Strong communication skills (written and orally), • Basic computer skills needed for accurate data entry of member and loan account information, and to create and revise general correspondence., • Effective interpersonal skills., • Strong cash handling/customer/member service skills., • Ability to analyze member’s financial needs and provide related information and/or data to demonstrate product and service benefits., • Ability to listen, observe and interpret people and situations., • Ability to analyze and solve problems., • Ability to interact with staff, members and others encountered in the course of work., • Ability to learn and apply new information or skills., • Ability to perform highly detailed work on multiple, concurrent tasks., • Ability to use math and apply mathematical reasoning and abstract statistical concepts. Education, Training and Experience: Potential candidates for this position must meet the following requirements: • A minimum of two years of credit union or banking experience preferably at a financial institution., • 1–2-year experience in customer service and cash handling; or equivalent combination of education and experience., • Competitive Salary Structures, • Generous Incentive Plan, • Excellent Career Development Opportunity, • Medical, Dental, and Vision Insurance, • Flexible Spending Account / Health Savings Account, • Education Reimbursement / Student Loan Repayment, • Generous Paid Time Off program, • Company Matching 401k, • Generous Employee Discounts on Credit Union Services / Referral Bonus Programs, • Rewarding Community / Volunteer programs, • Employee Assistance Programs – EAP, • Total Wellness Programs, • Rideshare Programs, • Onsite Employee Gym & Cantina at Headquarters Then this is the position for you! Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Job DescriptionDescription: We are Hiring! Job Posting: Case Manager- STEHP Location: Rochester, NY Department: Housing Services Employment Type: Full-Time Schedule: Monday-Friday, 40 hours Salary: $23.00/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, the Case Manager provides intake, assessment, and ongoing case management services to clients. The position maintains strict confidentiality and adheres to ethical standards in accordance with NASW, HIPAA, and other applicable regulations. The Case Manager promotes a trauma-informed care environment and supports effective, collaborative communication among program staff. This role also provides coverage and assistance to other programs assigned by the Program Manager. Essential Duties and Responsibilities • Maintains a caseload of clients form the STEHP program, • Conducting intake assessment and services to clients referred to STEHP from the shelters, self-referrals and or partnering agencies., • Completes required intake paperwork and any relevant screenings., • Complete all client’s paperwork and goals into the HMIS system upon initial intake, • Makes referrals to housing, DHS, education, and civil legal issues regarding evictions., • Complete letters of requests/referral forms, applications, and other required documents of eligibility to other agencies and or organization to advocate for resources which the client is initiated to., • Guide clients to complete applications for financial assistance, finding the best fit among community funders based on the client’s needs, goals, and abilities. Assist the client in understanding and meeting expectations of service providers, courts, and employers. May deliver instructions in various topics that support client’s ability to live independently. Submits required reports and statistics in a timely manner. Collaborates effectively with program partners to heighten efficiency of joint efforts across multiple organizations Communicates with appropriate program partners, agency staff, community, and criminal justice agencies to assure ongoing and effective referrals into programs. Serves as Case Coordinator for clients for program care. Works with the Nurse, Peer, and other stakeholders to ensure clients’ needs are being met. Coordinates and participates in regular case conferences. Monitors and ensures achievement of program milestones and client outcomes. Oversees client recordkeeping in compliance with appropriate regulatory agencies. Reports to service providers about significant individual behavior or events that will require an immediate response. Acquire concrete resources to meet individual needs. Complete letters of requests/referral forms, and other required documents of eligibility or charitable organizations and public agencies to advocate for resources that the client is entitled or eligible for. Makes referrals for education, employment, legal issues, and others as needed. Document need for financial assistance or other resources such as wrap around from the project to stabilize client finances. Utilizing various databases and/or on-line platforms, maintains all documentation in accord with the agency and appropriate regulatory standards. Informs supervisor of significant events / issues related to clients as appropriate and follows program’s defined incident reporting process as required. Attends regular program and departmental meetings, case review, and CFC quarterly meetings. Maintains and develops professional knowledge by completing recommended education and training, workshops, conference attendance, and readings. Maintains knowledge of regulations and standards that govern client population. Participates in appropriate interagency meetings with other treatment agencies and community groups as required. Provide updates and communication with providers including those who cannot be represented in person. • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Requirements: Qualifications Education: Bachelor’s Degree in Social Work, Human Services, Criminal Justice or related field preferred. Equivalent combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License. Valid PPD screening available. Experience: Minimum two years of experience with case management and community outreach in areas such as but not limited to persons affected by substance use disorder, prison re-entry, geriatrics, mental health, and refugees. Knowledge or Medicaid, SNAP, Social Security, and legal systems helpful. May require performance of duties in various community locations and community settings that may not be handicapped accessible. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Case Manager - Ukrainian Program Location: 87 N. Clinton Avenue, Rochester, NY Department: Refugee, Immigration, and Employment (RIES) Employment Type: Full Time Salary: $20.50 - $21.50 / hour As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, the Ukrainian Program Case Manager provides intensive case management to Ukrainian clients. Working in concert with agency staff, volunteers and external partners, the case manager ensures that cases receive required services in compliance with funder requirements as well as CCFCS case management principles. The case manager effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • In close coordination with resettlement program team members ensures and documents the timely provision of all required services per the standards and requirements outlined by funders and other governing bodies., • Prepares friends & relatives of cases to assist in the delivery of services and material goods., • Provides airport reception services if necessary., • Provides and/or coordinates basic needs requirements – food, clothing, home furnishings and personal items., • Facilitates clients’ placement in suitable housing., • Conducts intake, orientation, and assessment of clients., • Formulates service plan and coordinates all service provision according to requirements., • Facilitates and coordinates clients’ access to identified services providers in the fields of health, education, public benefits, employment, and other community resources as described in service plan., • Conducts home visits and home inspections to ensure welfare of clients as well as adequacy of services, housing, and basic needs support., • Secures payments to vendors and clients and maintains individual client direct assistance budgets., • Documents all services in client case logs and maintains individual case files strictly according to funder and agency requirements., • Adheres to agency case management principles, funder service delivery philosophy, and internal program manuals., • Participates in program, department, and agency initiatives aimed at quality improvement and routine program maintenance., • Attends regular inter-departmental and other agency staff supervisory and informational meetings and trainings., • Assists program management and other staff in preparation of routine reports and the completion of various program related administrative tasks., • Participates in strategic planning, program improvement work groups, client/stakeholder satisfaction surveys, peer review and other activities as requested by supervisor., • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities Family and Community Services is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements: Qualifications Education: Bachelor’s Degree in Social Work, Human Services, or related field. Equivalent combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License and use of a registered and reliable vehicle. Experience: At least one year of experience in the Human Services field and/or case management experience. Experience working with volunteers, refugees, and local service providers preferred. Ability to speak English and Ukrainian is also preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program.

Job Description Sales Consultant Why Victra: Victra is Verizon's largest premium retailer in the United States. We are seeking Sales Consultants who deliver world-class service to Every Guest. Every Time. From executing Victra's sales process to sharing your product knowledge, you will connect our guests to what matters most. You will be the face of Victra! We offer uncapped earning potential and endless opportunities for advancement. Our values of performance, collaboration, innovation, integrity, and celebration fuel our culture. Join our knowledgeable and dedicated team to connect technology to life in the most trustworthy, fun, and profitable way. What You Will be Doing.. As a full-time Victra Retail Sales Consultant, you'll have the chance to control your career in one of our retail stores. Using your unique talents, passion for technology, and customer service skills, you will have the power to create the ultimate in-store experience. In this role, you will: • Achieve and exceed monthly sales goals., • work alongside peers and store leaders, learning and sharing ideas while serving customers and providing resolutions to issues., • Be passionate guest advocate with the desire to be yourself when connecting and having fun doing it!, • Provide product benefits and solution recommendations through exceptional customer service to deliver what our customers need., • Create personal connections with guests to make tech look simple., • Foster a competitive drive and ability to succeed in a fast-paced sales environment., • Assist with merchandising and operational functions. Why Work at Victra: • Paid Training, • Premium Health, Dental, and Vision Insurance, • Paid Maternity Leave, • 401K Match, • Tuition Reimbursement, • 50% off Verizon Service, • VNation Disaster Relief, • Referral Bonus, • Frequent Contests, • Career Advancement Opportunities, • A comprehensive benefit list can be viewed here. Please note that all benefits are subject to the terms and conditions of the plan document or insurance policy. We are proud our sales consultants earn an average annual salary of $40,000 to $64,000, combining a base hourly rate plus uncapped commission. We provide paid training and a guaranteed ramp-up rate during your first 60 days of employment. Employees accrue paid time off each pay period at a rate of no less than 40 hours per year for their first year and 80 hours per year each year thereafter. Employees in some states, as required by their state's law, will accrue and may roll-over sick time. All sick time required by state or local law will reduce an employee's annual PTO accrual accordingly. From a fun work environment to an inclusive culture to amazing benefits, VNation is all about being part of a team that invests in you. Click here to learn more! This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we 'couldn't do it without someone like you. So, what do you say? 'Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today! What we're looking for... • High school diploma or GED., • One or more years of customer service, preferably in a retail or sales environment., • Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods., • At least 18 years of age, • Demonstrated experience communicating with customers to find solutions., • Legally authorized to work in the United States Physical Requirements • Ability to lift 10 pounds., • Ability to stand for long periods of time. Training Requirements All Sales Consultants must attend and complete a four-day New Hire University (NHU) training program within 30 days of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra. After you apply… You will be required to take a pre-hire assessment. It takes only 20 minutes or less to complete. If you’re selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. al origin, age, disability, or Veteran status.

Job DescriptionDescription: We are Hiring! Job Posting: Housing Associate Location: Rochester, NY Department: Housing Employment Type: Limited Part-time Schedule: Sa-Sun, 12 am-8 am Salary: $19.25-19.75/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, establishes and maintains a safe and supportive environment for staff and residents of shelter for individuals. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Oversees operation of the residence, • Conducts intakes for individuals entering the residence., • Acts as liaison with other community service providers/referral sources., • Provides information and referral service for telephone inquiries., • In absence of a cook, supervises preparation of meals by residents to assure sanitation & nutritional standards are met., • Provides crisis intervention and conflict management to residents., • Maintains record-keeping responsibilities including client census and database system., • Notifies Residence Manager of any emergency situations immediately., • Assists with providing support and direction for both clients and volunteers engaged in program activities., • Thoroughly completes incident reports within one hour of the occurrence of the incident; all pertinent information must be included such as client behaviors, observations, correct identification of all involved parties, and must include documentation of the proper notifications., • Thoroughly document any shift or client observations/activities as outlined by communication log procedures., • Ensure that all clients meet with the onsite medical providers to ensure that clients are free of any health problems that may be a potential risk to other clients and staff., • Monitors facility and activities of the residents to ensure safety and location of all residents, • Conducts hourly rounds, inspections and overnight visual checks (if working the overnight shift) to ensure presence of residents., • Reports to Residence Manager any serious incidents or violations., • Visually verify presence of all clients as well as ensuring accurate documentation of the presence of all residents by completing sign in/out sheets., • Assists Residence Manager when needed., • Engages security system to always provide safety and security of the premises., • In the event of client discharge, staff notifies Residence Manager and or Program Manager and Department Director., • Maintains safety and organization cleanliness of residence during shift., • Performs laundry, room preparation, and housekeeping tasks, if needed, • Conducts monthly fire drills., • Carries out emergency procedures to ensure safety of residents and staff when required., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned Requirements: Qualifications Education: Associate Degree in Human Services or related field preferred. Equivalent combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License. Experience: Two years of experience in the human services field, crisis intervention, residential setting, or emergency services. Knowledge of homeless client issues preferred. Experience with conflict resolution techniques preferred. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Vocational & Life Skills Specialist Location: Rochester, NY Department: Restart Residential Employment Type: Full-Time, 37.5 hours Schedule: Tues-Sat, 10 am-6 pm (Hours can be flexible) Salary: $21.50/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, assists substance use disorder clients in the development and progress of vocational and life skills goals. Maintains confidentiality and ethical standards as identified by the NYS Education Department, NASW or other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff, adhering to established agency communication protocols and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Assists clients in the development and progress of vocational educational goals as needed., • Maintains written records of goals and progress including progress notes and other documentation regarding client vocational status, life skills and recreation progress., • Supports development and implementation of a curriculum to train clients in employability skills., • Coordinates with other staff to integrate & utilize vocational/employment component and curriculum., • Provides interview and job readiness education, including running groups, • Makes contact and develops job experience locations based on client education or interest., • Develops job experience or job shadow opportunity for client, places clients on job site, • Plans and implements all therapeutic recreation, Life Skills and individual leisure components., • Provides classroom instruction in leisure education and stress management., • Provides activities related to physical fitness and recreational outings., • Tracks expenses and submits for payment, • Oversees life skills curriculum in collaboration with the Clinical Team, • Incorporate curriculum into program schedule to be presented by Residential Associates., • Documents and monitors progress., • Completes and maintains all necessary documentation in compliance with the agency and appropriate regulatory standards., • Enters shift notes into electronic client record database per each scheduled shift, • Completes group notes into electronic client record database by the end of each shift, • Completes incident reports, documenting any unusual incidents or situations as needed., • Participates in Weekly Clinical Meetings and morning clinical rounds, • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops. Education: Bachelor’s Degree in Human Services, Social Work, Counseling or related field preferred. Equivalent Combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License. Experience: Experience working with substance use disorder or mental health clients is preferred. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: HEALTH AND WELLNESS CASE MANAGER Location: Rochester, NY Department: Refugee and Immigration Services Employment Type: Full-Time 40 hours Schedule: Monday thru Friday, 9am to 5pm Salary: $20.00 to $22.00hr General Description Provides intensive case management for newly-arrived resettlement clients who are identified as having special health needs. Partnering with other members in the department, this role ensures that vulnerable clients have access to receiving both mental health and specialized services offered in the community. Effectively supports ongoing and collaborative communication amongst all program staff, and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Maintains a caseload of clients and maintains their case files in accordance with Agency, departmental, regulator and funder guidelines., • Completes relevant screenings and assessments such as but not limited to psychosocial, mental health, financial status, and employment status., • Creates, implements, and monitors comprehensive, solution-focused service plans and goals., • Assists in discharge planning to assure a safe transition., • Facilitates transportation to relevant appointments, activities or meetings. Accompanies individuals to appointments, as required., • Assist the client in understanding and meeting expectations of service providers, courts, landlords, and employers., • Inform clients of opportunities for social support such as recreation, faith based, or self-help involvement., • May deliver instructions in various topics that support client’s ability to become self-sufficient., • Collaborates with referring agencies, funders and all related internal staff to effectively support individual client needs., • Maintains regular contact to coordinate client benefits and address all other treatment needs., • Reports to service providers about significant individual behavior or events that will require an immediate response., • Acquire concrete resources to meet individual needs., • Complete letters of requests/referral forms, and other required documents of eligibility or charitable organizations and public agencies to advocate for resources that the client is entitled or eligible for., • Knowledgeable about community resources and able to link clients to these opportunities and services., • Utilizing various databases and/or on-line platforms, maintains all documentation in accord with the agency and appropriate regulatory standards., • Participates in relevant Agency meetings and ongoing development of professional knowledge and skills., • Actively supports the financial stability of the organization by meeting or exceeding established productivity and documentation standards., • Informs supervisor of significant events / issues related to clients as appropriate, and follows program’s defined incident reporting process as required., • Attends regular program and departmental meetings, case review, and agency meetings/trainings., • Maintains and develops professional knowledge by completing recommended education and training, workshops, conference attendance, and readings., • Maintains knowledge of regulations and standards that govern client population., • Participates in appropriate interagency meetings with other treatment agencies and community groups as required. Provide updates and communication with providers including those who cannot be represented in person., • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops. Qualifications Education: Bachelor’s Degree in Social Work, Human Services, International Relations or related field preferred. Equivalent combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License. Valid PPD screening available. Experience: Preferred minimum 1 – 2 years of experience with case management and community outreach in areas such as but not limited to persons affected by substance use disorder, geriatrics, mental health, and refugees. Knowledge of Medicaid, SNAP, Social Security, and legal systems helpful. May require performance of duties in various community locations and community settings that may not be handicapped accessible. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CFC’s corporate compliance & ethics program. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet #INSJ Requirements:

Job DescriptionDescription: We are Hiring! Job Posting: Refugee Health Promotion Coordinator Location: 87 N. Clinton Avenue, Rochester, NY Department: Refugee, Immigration & Employment Services Employment Type: Part Time Schedule: 4 days/week on Day Shift Salary: $20.00 - $22.00 / hour As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description The Refugee Health Promotion Coordinator (RHPC) provides health education, refers clients to health care service coordinators, and organizes wellness groups for refugee clients to promote their health and well-being. The RHPC also plans, implements, and monitors refugee health promotion activities. Partnering with other department staff, the RHPC ensures that vulnerable clients have access to both mental health and specialized services offered in the community. The coordinator effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities Responsibilities may include, but are not limited to: Health Education Classes and Targeted Health Outreach to Individuals • Develops program outcomes that are specific, measurable, achievable, relevant, and time-bound, • Works in collaboration with the Preferred Communities and other ORR funded programs to prevent duplication of service, • Provides direct services to clients to promote their mental, physical, and emotional health, • Creates appropriate health education curriculum and schedules, assembles educational materials, and coordinates individual and group health classes, • Ensures that health classes are conducted in culturally and linguistically appropriate manner, • Conducts pre- and post- class assessments to measure the level of knowledge gained by clients, • Provides health literacy education to program eligible clients to empower them to make informed health decision, • Conducts targeted health outreach to individuals, • Provides medical and mental health navigation and support to clients, • Coordinates adjustment groups, skill building networks, and peer support meetings, • Establishes a criteria to identify those most in need of receiving individual services offered, • Identifies goals based on the individual’s needs, • Develops customized activities catered toward the specific needs of the individual, • Organizes wellness groups to connect clients with social groups and learning activities that promote their health and well-being, • Creates a clear strategy for choosing the wellness group activities that would be beneficial to clients, • Selects the target population most in need of participation in group activities, • Uses evidence-based interventions or methods that are promising practices during wellness group activities, skill-building networks, and peer support meetings, • Provides wellness group activities in a culturally and linguistically appropriate manner, • Conducts pre- and post-assessments to gauge the value of the group activities and improve program services, • Annually assess relevant health topics, activities, and identify target populations, • Provides services based on validated curricula, if available, effective interventions, or promising practices, • Delivers services in a manner that participants will understand, • Keeps records of services provided, including planning and monitoring documents, progress toward program outcomes, participant lists, interpretation and transportation services, and other relevant documents, • Maintains sufficient records documenting client eligibility, needs, services provided, and outcomes related to the service provided, • When necessary, enrolls eligible clients into New York State of Health (NYSOH) Insurance after completion of NYSOH Navigator training, • Maintains client files and other program documentation according to CCFCS and HIPPA stipulations governing protection of client personal information, • Conducts tracking and data entry activities to meet program requirements, • Responsible for managing the RHP program, including collecting service and client information as well as creating and submitting reports., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops, • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements: Qualifications Education: Bachelor’s Degree in Human Services, or related field preferred. Equivalent combination of education and experience will be considered. Experience: A minimum of 1 – 2 years of experience in case management in the field of human services preferred. Experience working with refugee or immigrant population is also preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines,, • An ability to work under pressure,, • Excellent verbal/written skills,, • Ability to maintain confidentiality,, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,, • Possession of a valid NYS Driver’s license and use of a registered and reliable vehicle.

Job DescriptionDescription: We are Hiring! Job Posting: CASE MANAGER - REFUGEE HEALTH PROMOTION (RHP) Location: Rochester, NY Department: Refugee Employment Type: Full-Time Schedule: Monday thru Friday 9am to 5pm Salary: $20 to $22/hr General Description The Health Case Manager provides comprehensive health case management for refugee clients identified as having special health needs. Working collaboratively with departmental colleagues, this role ensures that vulnerable clients have access to both mental health care and specialized services available in the community. The Health Case Manager fosters consistent, collaborative communication across program staff and maintains a trauma-informed care environment to support client wellbeing. Essential Duties and Responsibilities • Maintain a caseload of clients and ensure all case files are complete and compliant with agency, departmental, regulatory, and funder guidelines., • Conduct relevant screenings and assessments, including but not limited to psychosocial, mental health, financial, and employment status., • Develop, implement, and monitor comprehensive, solution-focused service plans with measurable goals., • Assist in discharge planning to ensure safe and effective transitions., • Facilitates, transports and accompanies clients to relevant appointments, activities, or meetings as needed., • Support clients in understanding and meeting the expectations of service providers., • Connect clients with opportunities for social support, such as recreational activities, faith-based groups, or peer-support programs., • Provide educational guidance on topics that promote client self-sufficiency., • Collaborate with referring agencies, funders, and internal staff to effectively address client needs., • Maintain regular communication with service providers to coordinate benefits and address treatment needs., • Report urgent client concerns or incidents promptly and in accordance with established protocols., • Advocate for clients by completing letters of request, referral forms, and eligibility documentation for charitable organizations and public agencies., • Maintain current knowledge of community resources and connect clients to appropriate opportunities and services., • Document all case activity in agency-approved databases or online platforms in compliance with regulatory standards., • Meet or exceed productivity and documentation standards to support the agency’s financial stability., • Notify supervisor of significant client-related events and follow the program’s incident reporting procedures., • Participate in program, departmental, and agency-wide meetings, case reviews, and training sessions., • Engage in professional development through continuing education, workshops, conferences, and independent learning., • Maintain up-to-date knowledge of relevant regulations, standards, and best practices for serving the client population., • Attend interagency meetings and represent the agency in community and provider forums as needed., • Collaborates with referring agencies, funders, and all related internal staff to effectively support individual client needs., • Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Education: A minimum of associate’s degree in social work, Human Services, International Relations or related field preferred. Equivalent combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s license and the ability to conduct home visits. Valid PPD screening available. Experience: Preferred minimum 1 – 2 years of experience with case management and community outreach in areas such as but not limited to persons affected by substance use disorder, geriatrics, mental health, and refugees. Knowledge of Medicaid, SNAP, Social Security, and legal systems are helpful. May require performance of duties in various community locations and community settings that may not be handicapped accessible. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements:

Job DescriptionDescription: We are Hiring! Job Posting: Clinical Support Associate Location: Rochester, NY Department: Restart Residential Employment Type: Per Diem Schedule: Various Salary: $21.50-22.00/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! About the Role: Under general supervision, provides a safe, therapeutic environment for the residents through clinical support and intervention in the residential setting, offering crisis intervention and conflict management to clients as needed. Effectively supports ongoing and collaborative communication amongst all program staff, adhering to established agency communication protocols and is responsible for ensuring a trauma informed care environment. Key Responsibilities: • Involved in carrying out the treatment planning with the clients and clinical team to include encouragement and modeling of an environment that is Trauma Informed. Integral in behavioral management and acts as the liaison between residential and clinical staff., • Assists with developing, implementing, monitoring and supporting residents’ efforts in maintaining their treatment plan for admission, ongoing treatment and training, and discharge or transfers., • Provides support with facilitating family groups, • Provides coordination and oversight of family visits, • Supports clinical staff with clinical activities such as orientation, co-facilitate groups and case management activities., • Makes hourly visual contact with residents and documents in client observation record when Residential Associate is not available, • Assists with SUD assessments, treatment planning, and counseling support., • Conducts room and personal belonging searches to ensure the safety of the environment and program participants., • Conducts urine toxicology screens as scheduled or randomly if needed while practicing universal precautions, • Provides psychoeducation groups utilizing Evidenced Based Practices to support the client’s treatment plan goals such as relapse prevention skills, healthy recovery skills, symptom management, and tobacco cessation., • Provides clinical support and intervention in the residential setting, offering crisis intervention and conflict management to clients as needed., • Provides medication observation and monitoring utilizing established protocols in absence of LPN and RA coverage, • Carries out emergency procedures to ensure the safety of residents and staff when required., • Reports issues of clinical concern to clinicians and the clinical team, • Completes and maintains all necessary documentation in compliance with the agency and appropriate regulatory standards., • Enters shift notes into electronic client record database per each scheduled shift, • Completes group notes into electronic client record database by the end of each shift, • Completes incident reports, documenting any unusual incidents or situations as needed., • Participates in relevant Agency meetings and clinical training., • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and DiverseRequirements: Qualifications: • Minimum High School Diploma required, Associates Degree in Human Services field preferred., • CASAC-Trainee or CASAC required. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: Position Summary The Vice President of Residential Services is a senior organizational leader responsible for activating, leading, and holding accountable a high-performing residential workforce that operates in alignment with East House’s values of Humanistic, Optimistic, Progressive, Integrity, and Collaboration. As a member of the Leadership Team, this role provides strategic leadership, operational oversight, and performance accountability for all residential services. The Vice President ensures that services and operations deliver high-quality, person-centered care, achieve defined outcomes, meet regulatory and contractual requirements, and operate within approved budgets and utilization targets. This role translates organizational strategy into execution, aligns people and resources to priorities, and ensures that leaders and teams are accountable for results. The Vice President represents East House with funders, regulators, and community partners and serves as the senior program leader in the absence of the Chief Program Officer, as designated. ESSENTIAL FUNCTIONS Strategic Leadership & Program Development • Partner with the Chief Program Officer and other Leadership Team members to lead and execute on the strategic direction for residential services in alignment with East House’s mission, values, and strategic priorities that support organizational growth and sustainability., • Partners with the Chief Program Officer to identify, design, and implement new or expanded residential program opportunities aligned with community need, funding viability, and organizational strategy., • Analyze trends in behavioral health, housing, funding, and community needs to identify risks, opportunities, and programmatic responses., • Translate strategy into clear operating plans, priorities, and measurable objectives for residential programs and leadership teams., • Hold full accountability for residential programs achieving defined outcomes, quality standards, utilization targets, and budget expectations., • Ensure all programs deliver effective, person-centered, evidence-based services responsive to participant needs and demographics., • Lead development, implementation, and monitoring of quality improvement plans, integrating regulatory, funder, and best-practice requirements., • Use data, benchmarks, and performance metrics to evaluate program effectiveness, identify gaps, and drive continuous improvement., • Oversee annual program evaluations, performance reporting, and outcome measurements across all residential services., • Build, lead, and retain a high-performing, values-aligned management team capable of delivering results in a complex regulatory environment., • Creates and sustains a positive, inclusive, and respectful culture that builds organizational pride and supports high performance., • Translate organizational and program goals into clear expectations, performance metrics, and accountability structures., • Provide leadership, coaching, and supervision to direct reports; ensure leaders effectively manage their teams., • Hold leaders accountable for staff performance, engagement, compliance, and outcomes., • Ensure timely and accurate performance evaluations, compliant differentiated pay practices, and corrective action when performance does not meet expectations., • Ensure employees with performance deficiencies are supported through coaching, improvement plans, and addressed promptly when improvement is not achieved. Takes decisive action when sustained improvement is not achieved., • Ensure full compliance with all applicable federal, state, and local regulations, including OMH, OASAS, HIPAA, and contractual requirements., • Maintain licensing, certification, and accreditation with no outstanding corrective actions., • Oversee implementation of compliance policies, procedures, and training to ensure staff understanding and adherence., • Ensure residential programs operate within approved budgets while meeting service, quality, and utilization goals., • Partner with finance and program leadership to monitor financial performance, manage resources effectively, and support sustainable growth., • Establish and monitor performance measures to improve efficiency, effectiveness, and adaptability across residential services., • Serve as a senior representative of East House with funders, regulators, and community partners., • Strengthen relationships with key funders and system partners, including counties and state agencies., • Ensure residential programs are visible, accessible, and well-understood by referral sources and community stakeholders., • Advocate for participant needs and collaborate with system partners to improve service coordination and outcomes. Delivery of consistent, measurable results, including: • Achievement of residential program outcomes, quality goals, and utilization targets, • Sustained regulatory compliance with no unresolved findings, • Strong financial performance aligned with approved budgets, • High-performing, accountable leadership teams, • Positive staff engagement and retention within residential services, • Effective execution of strategic priorities and operating plans, • Strong, trust-based relationships with funders, partners, and regulatory bodies COMPETENCIES Alignment with East House Values • Humanistic, Collaborative, Optimistic, Progressive, Integrity., • Represents the organization professionally and aligns with its mission., • Takes responsibility for all work activities and personal actions., • Follows through on commitments; implements decisions that have been agreed upon., • Maintains confidentiality with sensitive information., • Acknowledges and learns from mistakes without blaming others., • Values and appreciates the unique backgrounds, experiences, and perspectives of every individual., • Actively includes others in conversations and decision-making, fostering connections by learning about others' interests, and celebrating achievements to make individuals feel valued., • Listening without judgment, communicating and interacting politely and civilly, and acknowledging others' contributions to show appreciation and build trust., • Manages day-to-day operations efficiently., • Focus on process improvements and optimization., • Develops and maintains positive relationships based on trust, respect, and mutual support., • Develops strategies and plans with a solution focus., • Achieves goals and embraces learning., • Exhibits strategic agility and a drive for results., • Leads systems effectively and demonstrates political savvy., • Traditional office or household environment., • Occasionally subjected to pressure due to time demands., • Travel to other East House facilities., • Must be able to respond to off-duty emergencies., • Must be available to work on weekends and some evenings., • Constant variations in daily assignments, frequency of interruptions, volume of work, performing/presenting in front of others, • Job frequently requires sitting, handling objects and paperwork, work with a computer and communicating with others both verbally and in written format., • Job involves occasional lifting of up to 30 lbs., walking, standing and reaching., • Finger dexterity to a level that allows the ability to operate a telephone and computer keyboard., • Hearing needed to a level that enables one to hear normal conversation., • Visual requirements to the level of being able to read documents and a computer screen., • Ability to read and interpret policies, procedures and various other information., • Ability to maintain emotional control under stressful situations. EEO Statement East House encourages diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity or Expression/Veteran/Disability Requirements: Education & Experience • Bachelor’s degree in healthcare, or related fields with a minimum of eight years’ experience in supervision and administration, preferably in a mental health/chemical dependency program; or the equivalent in relevant education, training, and paid experience., • Qualified Health Professional as defined by NYS OMH and/or NYS OASAS is required., • Experience with behavioral health care systems and OMH, OASAS and VESID., • Skill in planning, organizing, directing and coordinating a wide range of activities., • Demonstrated leadership skills in personnel and administration; program evaluation and quality assurance; budgeting, and resource management., • Demonstrated ability to communicate effectively and work cooperatively with culturally diverse persons and other staff;, • Counseling and clinical supervision skills are preferred, • Ability to use data to improve program practices, • Computer Literacy as evidenced by the ability to go online and conduct basic searches on the Internet, check his/her email account, create and send email with an attachment and use simple email features. Can open spreadsheets and word processing documents to read and make simple edits., • Microsoft Word skills as evidenced by the ability to produce basic business letters and simple tables and charts; as well as check spelling, set tabs, change page orientation, sort, save, open and organize electronic files., • Microsoft Excel skills as evidenced by the ability to use workbooks, create simple formulas, insert and delete data, create and edit charts, filter and sort lists, and format data., • Experience using multiple database programs required.

Job DescriptionDescription: We are Hiring! Job Posting: Program Manager -Upward Mobility Mentor Location: Rochester, NY Department: Upward Mobility Mentoring Employment Type: Full-time Schedule: Monday- Friday (9-5) Salary: $62,360-65,000 As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description: The Upward Mobility Mentoring Initiative is a bold, new program grounded in the nationally recognized EMPath Mobility Mentoring® model—designed to help low-income families achieve long-term economic self-sufficiency and overall well-being. This community collaborative initiative offers a powerful opportunity to lead transformational changes for families residing in targeted zip codes within the City Of Rochester. The Program Manager plays a vital leadership role in the implementation of the Upward Mobility Mentor Program, supervising a team of professional Mobility Mentors (caseworkers) who provide individualized coaching and support to enrolled households These relationships—lasting up to two years—are designed to help participants make progress in key domains such as housing, financial wellness, employment, education/skills development, health, and social support networks. Reporting to the Director and working collaboratively with the Program Management Team, the Program Manager ensures the team is implementing the EMPath Mobility Mentoring model with fidelity, professionalism, and cultural responsiveness. The role includes direct staff supervision, participant recruitment support, service quality oversight, and active contribution to program development and community engagement strategies. Essential Duties and Responsibilities: Team Leadership & Staff Development · Supervise a team of Mobility Mentors, providing day-to-day support, professional coaching, and performance management. · Lead hiring, onboarding, and staff development efforts to ensure staff are well-prepared, trained, and aligned with program values and expectations. · Model and foster a culturally responsive, trauma-informed, and strengths-based coaching culture. · Work in close coordination with the Program Management Team to ensure consistency in staff support and coaching practices across teams. · Program Implementation & Participant Outcomes · Ensure high-fidelity implementation of the EMPath Mobility Mentoring model within assigned team. · Guide staff in developing and maintaining effective 1:1 mentoring relationships, supporting participants as they define and work toward self-sufficiency goals across multiple life domains. · Provide guidance and support in crisis situations, complex case decision-making, and coordination of services. · Monitor participant progress and program adherence through regular case reviews and individual staff supervision. Participant Recruitment & Retention · Lead team efforts to recruit, enroll, and retain eligible participants, with a focus on meeting ambitious enrollment targets in under-resourced communities. · Collaborate with referral sources and internal/external partners to improve recruitment strategies and participant engagement. · Contribute to community outreach efforts in partnership with agency marketing and development teams. Program Performance & Case Oversight · Conduct regular case audits and file reviews in partnership with the Program Management Team to ensure service quality and model fidelity. · Utilize operations data provided by the Program’s Data Specialist to identify team and individual-level performance trends as well as participant outcomes data to inform continuous improvement efforts. · Manage the financial assistance process for assigned team, including approvals and disbursement tracking, ensuring participant needs are met and funder targets achieved. · Monitor the completeness, quality, and timeliness of case documentation in compliance with funder and agency standards. Community Engagement & Resource Strategy · Cultivate relationships with key community providers to expand participants’ access to quality services aligned with their individual goals. · Support Mobility Mentors in building effective resource navigation and advocacy skills. · Monitor resource gaps and emerging needs across participant cases and advocate for relevant partnerships or improvements. · Contribute to the design of group workshops or enrichment activities by sourcing guest facilitators and community resources. Collaboration & Program Development · Actively collaborate with the Director, and the CCFCS Program Management Teram as well with the Initiative’s other provider agency teams, and other stakeholders within the Initiative’s collaborative to ensure alignment in service delivery, recruitment, and quality assurance. · Participate in leadership and team planning meetings, contributing insights and feedback to support program evolution. · Share and implement best practices in coaching, participant engagement, and resource utilization across both teams. Requirements: Qualifications: Education: Bachelor’s degree in Social Work, Human Services, or a related field required. Master’s degree preferred. Experience: Minimum three years of professional experience in the human services field with a demonstrated record of programmatic or organizational success. Experience supervising staff or managing a human services program serving low-income or vulnerable populations is highly preferred. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job Description The Center for Youth: Started BY YOUTH FOR YOUTH. We partner with youth to realize their full potential, by creating opportunities, removing barriers and promoting social justice. Overview: In collaboration with the Greece Central School District, this position works with TogetherNow to operate a Neighborhood Navigation Center to serve GCSD families before, during, and after school hours. Using MyWayFinder software and grant funded programs, this position provides person-centered support and services to community members in order to help them achieve their goals. Schedule: Full time, 37.5 hours per week. Must have 1-2 evenings available weekly, as needed. Responsibilities: • Work in collaboration with the District Director of Community Schools, District Social Workers, outside organizations, school administration and other school mental health staff as needed to support families that participate at the Neighborhood Navigation Center, • Meet with the District Community Schools Team monthly to support Community Schools Strategy, • Organize, direct, and lead outreach events and opportunities to build relationships with GCSD students and families, • Act compassionately and quickly in response to families in crisis, which may include homelessness, domestic violence, food insecurity, etc., • Become an active participant in school and community activities and events to build relationships, • Help GCSD community members identify and successfully navigate community resources and services across health, human services, education, and government sectors that are necessary to reach self-defined goals and improve their overall well-being and stability, • Facilitate, manage and monitor the mission, vision and responsibilities of the Community Cares Initiative, • Report and present on progress and outcomes of the Community Cares Initiative, • High School Degree OR GED OR Equivalent / Bachelor's Degree preferred, • Experience working/ volunteering with children, students or families, • Familiarity with the Community Schools Strategy, • Excellent communication, organizational and time management, • Strong clerical and data entry skills, • Strong knowledge in Google Workspace The Center for Youth Provides Equal Employment Opportunities

Job DescriptionDescription: We are Hiring! Job Posting: Housing Associate Location: Rochester, NY Department: Housing & Stabilization Services Employment Type: Full-Time Schedule: Sunday-Thursday 4:00pm-12:00 am Salary: $19.25-19.75 As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, it establishes and maintains a safe and supportive environment for staff and residents of shelter for individuals. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Oversees operation of the residence, • Conducts intakes for individuals entering the residence., • Acts as liaison with other community service providers/referral sources., • Provides information and referral service for telephone inquiries., • In absence of a cook, supervises preparation of meals by residents to assure sanitation & nutritional standards are met., • Provides crisis intervention and conflict management to residents., • Maintains record-keeping responsibilities including client census and database system., • Notifies Residence Manager of any emergency situations immediately., • Assists with providing support and direction for both clients and volunteers engaged in program activities., • Thoroughly completes incident reports within one hour of the occurrence of the incident; all pertinent information must be included such as client behaviors, observations, correct identification of all involved parties, and must include documentation of the proper notifications., • Thoroughly document any shift or client observations/activities as outlined by communication log procedures., • Ensure that all clients meet with the onsite medical providers to ensure that clients are free of any health problems that may be a potential risk to other clients and staff., • Monitors facility and activities of the residents to ensure safety and location of all residents, • Conducts hourly rounds, inspections, and overnight visual checks (if working the overnight shift) to ensure presence of residents., • Reports to Residence Manager any serious incidents or violations., • Visually verify presence of all clients as well as ensuring accurate documentation of the presence of all residents by completing sign in/out sheets., • Assists Residence Manager when needed., • Engages security system to always provide safety and security of the premises., • In the event of client discharge, staff notifies Residence Manager and or Program Manager and Department Director., • Maintains safety and organization cleanliness of residence during shift., • Performs laundry, room preparation, and housekeeping tasks, if needed, • Conducts monthly fire drills., • Carries out emergency procedures to ensure safety of residents and staff when required., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned Requirements: Qualifications Education: Associate degree in Human Services or related field preferred. Equivalent combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License. Experience: Two years of experience in the human services field, crisis intervention, residential setting, or emergency services. Knowledge of homeless client issues preferred. Experience with conflict resolution techniques preferred. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

The Lifetime Healthcare Companies aims to attract the best talent from diverse socioeconomic, cultural and experiential backgrounds, to diversify our workforce and best reflect the communities we serve. We believe that diversity of thought and background drives innovation which enables us to provide

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