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Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off Since opening my office in 2014, we've taken pride in having a team of highly skilled professionals who are motivated, hardworking, and driven to exceed goals. Our agency culture is fun, competitive, and high-energy, where big wins are celebrated and continuous growth is encouraged. To keep our team inspired, we offer promotions throughout the year that reward outstanding performance. Customer satisfaction is at the heart of everything we do, and were seeking like-minded individuals who share our commitment to excellence and integrity. If youre a self-starter who thrives in a goal-oriented environment and wants to be part of a dynamic team, wed love to hear from you. This is a Remote position. Compensation: Base Salary plus Commission & Bonus ($50,000 - $80,000 annually) Responsibilities Include: • Prospecting for new client opportunities through calling leads, outside marketing, networking, obtaining referrals, and other targeted lists, etc., • Establish customer relationships and follow up with customers, as needed., • Schedule appointments, identify customer needs, and market appropriate products and services while providing prompt, accurate, and friendly customer service., • Use a customer-focused, needs-based review process to educate customers about their insurance and financial services options and put them on a path to meet their long-term goals., • Must have a minimum of 2 years of State Farm Insurance experience, • MUST be fully licensed (Property/Casualty and Life/Health), • Dedicated to customer service, • Sales experience preferred (outside sales or inside sales representative, retail sales associate, or telemarketing), • Self-motivated, • Able to achieve mutually agreed upon marketing goals, • Job shadowing and training with experienced representatives, • Product knowledge & sales training courses, • Developing sales skills to market insurance products, • Setting sales and growth goals, • Uncapped commission opportunity, • Monthly bonus opportunities, • Paid time off (vacation and personal/sick days), • Health benefits, • Employee retirement plan with matching, • Travel promotion opportunity This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community.We are an established, growth-oriented agency with a team of highly motivated individuals.We attribute our success to having a fun, energetic environment that is an en

Please contact GBI Office of Human Resources at 404-270-8335 or humanresources@gbi. Administrative duties include maintaining all administrative office files, serving as records management coordinator for the work unit, asset inventory, leave grid/timekeeping and generating various types of agent an

Every agent has the ability to earn passive income through helping families, using industry-leading technology. All of our agents have the ability to help clients virtually over the phone or in Zoom meetings. MUST HAVE A WORKING PHONE AND COMPUTERNo agent's success, earnings, or production results s

The Opportunity We are expanding our remote sales force and are looking for driven individuals who want to build a career in insurance on their own terms. As a Remote Insurance Agent, you’ll connect with clients seeking life insurance and related financial products, guiding them through solutions

Job Title: Remote Travel Booking Agent – Hotels & Getaways Location: Remote (U. Role Summary We’re looking for a Remote Travel Booking Agent to book hotel stays, vacation packages, and resort escapes for our clients. About Us We are a client-focused travel agency backed by an award-winning host

Job Description This is a remote position. We are looking for energetic individuals who have an interest in providing our clients' customers with excellent customer service support from your secure home office. We aim to delight every customer every day. As a Customer Care Representative, you’ll play a key role in helping customers achieve their goals—whether it’s finding the perfect product, resolving an issue, or ensuring a smooth order process. You’ll use your empathy, resourcefulness, and problem-solving skills to deliver exceptional service that leaves a lasting impression. If you thrive on making customers successful and are motivated to turn challenges into wins, we’d love to hear from you. XACT@Home is only available in AL, FL, GA, ME, MD, MS, NC, PA, VA, TX currently. Please check back later for availability in your state. What You’ll Do: ● Be a trusted resource for customers, assisting them via phone, email, and live chat with product selection, order questions, and everything in between ● Use active listening and genuine curiosity to understand customers’ needs and challenges, and then recommend solutions that exceed expectations ● Approach customer interactions with a "How can I make this easy for the customer?" mindset, removing the burden of extra work from the customer and inspiring confidence ● Communicate clearly with other departments to ensure timely order processing and delivery ● Meet established performance metrics and continually set goals for professional growth ● Maintain accurate and detailed records of customer interactions to keep things streamlined and efficient ● Identify opportunities to enhance the customer experience through thoughtful upselling, cross-selling, or problem-solving ● Stay informed on product offerings, promotions, and industry trends so you can offer the best guidance to our customers ● Contribute to projects and other tasks as needed to support company growth Who You Are: ● Someone who truly gets excited about making customers happy through understanding and solving their problems ● A problem-solver who is motivated to find solutions and create positive outcomes ● A great communicator who can connect, empathize, and build trust with customers ● A great listener who can connect with customers and understand their needs ● Organized and detail-oriented, ensuring every customer’s request is handled effectively ● Energetic, adaptable, and excited to learn and grow in a fast-paced environment What You Bring: ● High school diploma or equivalent; some college coursework is a plus ● Prior customer service experience is ideal, but we’re happy to train the right candidate ● Strong communication, interpersonal, and decision-making skills ● A proactive, positive attitude with a focus on solutions and customer satisfaction ● Ability to multitask and prioritize in a fast-paced environment ● Comfort with technology: experience with Google Workspace and CRM systems is a bonus ● Ability to type at a minimum 40 WPM Why Join Us? At XACT you’ll have the chance to directly impact customers’ success and be part of a team that values collaboration, growth, and great service. You’ll help customers feel confident in their choices—and help them look like the hero of their organization. Requirements Physical Requirements: ● Ability to remain in a stationary position for prolonged periods while working at a computer ● Ability to communicate effectively with customers over the phone and via email or live chat ● Must be able to perform repetitive tasks, such as typing, with attention to detail Technical Requirements: • High-speed DSL or cable connection, rated at least 10 MB download speed and 2 MB upload speed., • Dedicated home office space, which is free from distraction, and with a door that can be closed and locked. We will ask you to provide a picture of this space. Your workspace must be a dedicated working environment that is used exclusively by you., • A personal desktop computer running a licensed version of Windows 10 or higher (Windows 11 preferred), with 8 GB of RAM (Core i3 processor, or better). Laptops are not eligible for the work-at-home agent program., • A 19″ flat panel monitor (minimum), multiple displays recommended and preferred., • A webcam, for training, compliance and collaboration purposes., • A wired network connection (wireless is not permitted)., • A USB headset with noise and echo cancellation for VOIP (Recommended brands: Plantronics, Logitech, Jabra, Sennheiser, Surf Onn, Discover, Microsoft LifeChat Series), • A modern mobile phone (iOS or Android) that can be used for multi-factor authentication purposes. Must have iOS 17 or greater, or Android OS 12 or greater. Apple or Samsung brand preferred. Benefits Everyone needs time to relax and enjoy life — and at XACT, we’re firm believers in work-life balance. Our paid time off (PTO) program allows team members to earn time they can use to unwind and enjoy life outside of work. Although we’re open 24 hours a day, we believe in flexible scheduling that integrates work into your life — not the other way around. Set schedules, split shifts, and on-demand shift availability are just a few of the options we offer. Full-time team members are eligible to join our company group plan through United Healthcare, once eligibility requirements are met. Smile confidently! XACT offers dental insurance through Sun Life to eligible team members. With both low- and high-benefit plan options, you’ll find one that fits your needs and makes you grin. We see you, too! We proudly offer VSP vision insurance to eligible team members. With strong coverage and savings on glasses and contacts, it's easy to see the value. In addition to standard insurance options, we also provide supplemental products through Allstate — including accident, disability, and other coverage choices. Relax — it’s expected. We’re happy to provide safe, comfortable working environments designed with your well-being in mind. Our call centers feature employee lounges, quiet spaces, and cozy places to work. We’re just one big family here, so pull up a seat and join in. As a team member — not an independent contractor — you can count on us for support. Whether you’re working in our contact centers or from your home office, we’ll equip you with the tools, technology, and 24×7 support you need to succeed.

Cargo Agent organizes warehouse and storage facilities; arranges warehouse handling equipment and loads/unloads air cargo, while maintaining the required safety and quality standards as well as comply with Standard Operating Procedures (SOP) and company policies.

Airport Terminal Services - - Responsibilities: Convey shipping instructions to the customer services counter; Retrieve import documents and deliver export documents to and from aircraft; Accept cargo in accordance with TSA FAA and other governing rules; Accept dangerous goods per FAA and IATA reg

Benefits include license reimbursement, 401(k), bonus based on performance, competitive salary, flexible schedule, health insurance, opportunity for advancement, paid time off, and training & development.I opened my agency in October 2016 and currently have a team of six.I got my start in the insura

Under direct supervision/assistance, this position is responsible for providing customer service while directing passenger movement, handling passenger baggage and ensuring that customer baggage is directed to the appropriate locations from stations in the Airport bag room. Provides customer service

Mercor is seeking a Clinical Documentation Expert in Brookhaven, Georgia.In this role, you will build long-horizon documentation tasks paired with deterministic rubrics to enforce accurate agent performance evaluations.You should have at least 2 years of experience in a documentation-heavy role such

Benefits: 401(k), 401(k) matching, free food & snacks, opportunity for advancement, paid time off.Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.Responsibilities include providing prompt, accurate, and friend

Customer Service Agent - Remote Data Entry Clerk.

We're inviting individuals from all backgrounds, including those searching for call center agent roles, to express interest in joining upcoming consumer research studies.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Vision insurance Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities • Establish customer relationships and follow up with customers, as needed., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.As an Agent Team Member, you will receive..., • Simple IRA, • Salary plus commission/bonus, • Health benefits, • Paid time off (vacation and personal/sick days), • Flexible hours, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal and listening, • People-oriented, • Detail oriented, • Proactive in problem solving, • Able to learn computer functions, • Ability to work in a team environmentIf you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionBenefits: • Competitive salary, • Health insurance Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities • Establish customer relationships and follow up with customers, as needed., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.As an Agent Team Member, you will receive..., • Hourly pay plus commission/bonus, • Paid time off (vacation and personal/sick days), • Flexible hours, • Growth potential/Opportunity for advancement within my agencyRequirements, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal and listening, • People-oriented, • Detail oriented, • Proactive in problem solving, • Able to learn computer functions, • Ability to work in a team environmentIf you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Front Desk computer system, being able to perform and complete all tasks and duties on th

As a Front Desk Agent, you are the first point of contact for guests, playing a crucial role in ensuring a positive and memorable stay. Job Category: Front of House Requisition Number: FRONT007796.

Join Our Team as a Front Desk Agent!. The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospi

Front Desk Agent at Aloft Atlanta Downtown. The Front Desk Agent at the Aloft Atlanta Downtown is responsible for providing a positive overall guest experience while managing the hotel's customer-facing administrative processes. Be knowledgeable of the front desk computer system.

Apply now to become a Front Desk Agent and be part of a team committed to delivering exceptional service!. Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Fron

Join Our Team as a Front Desk Agent!. The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospi

Assist staff with expediting problem payments (e.Follow up with guest regarding satisfaction with guest-related issues.Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.Process all payment types such as room charges, cash, checks, debit, or c

Keep front desk area clean and organized. Minimum of one (1) year in Front Desk Operations. In-depth knowledge of hotel Front Desk operations.

Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute

Description: The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be accurate with daily accounting procedures.

Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Standing for extended periods of time. The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success

Kimpton Sylvan Hotel Front Desk Agent. Ability to stand and move throughout front office and continuously perform essential job functions with or without reasonable accommodation.

Job DescriptionCompany Description At Beloform Craft, we believe that strong brands are built through meaningful connections and memorable experiences. We specialize in crafting distinctive brand identities and bringing them to life through strategic, in-person engagement. Our team is driven by creativity, precision, and a commitment to delivering excellence in every interaction. Job Description We are seeking a Customer Service Agent who will serve as the first point of contact for our clients, ensuring every interaction is handled with professionalism, efficiency, and care. This role is ideal for someone who values clear communication, enjoys problem-solving, and is dedicated to creating a positive customer experience. Responsibilities • Respond to customer inquiries via phone, email, and in-person interactions, • Provide accurate information regarding products, services, and policies, • Resolve customer concerns in a timely and professional manner, • Maintain detailed and organized records of customer interactions, • Collaborate with internal teams to ensure seamless service delivery, • Uphold company standards for quality and client satisfactionQualifications, • Strong communication and interpersonal skills, • Excellent problem-solving abilities and attention to detail, • Ability to manage multiple tasks in a fast-paced environment, • Professional demeanor and customer-focused mindset, • Basic computer proficiency and organizational skills, • Reliability and a proactive approach to work Additional Information • Competitive salary, • Opportunities for professional growth and career advancement, • Supportive and collaborative work environment, • Skill development and ongoing training, • Stable full-time position

Job Description If your faith is central to who you are—and you’ve felt out of place in a brokerage culture that doesn’t reflect your values—you’re not alone. Many Christian and other faith-based real estate agents across the Atlanta Metro are seeking more than just transactions and splits; they’re looking for purpose, integrity, and genuine support. Our team was built for Atlanta-area agents who want to grow their careers in an environment rooted in trust, service, accountability, and shared values. Here, we believe success and faith don’t have to be at odds. You deserve a professional home where your beliefs are respected, your work is valued, and your growth—both personal and professional—is intentionally supported. Join Our Growing Team at Compass Alpharetta and Buckhead and become part of the Scott Fine Homes Group. If you’re a motivated agent ready for better tools, stronger leadership, and a culture built on integrity, this is your next move. Click Here to watch video from Group Leader, Scott Einfeldt, as he shares his values and passion for real estate. Why Scott Fine Home Group at Compass At Compass, we believe in empowering agents to reach their fullest potential—and the Scott Fine Homes Group at Compass is built to do exactly that. Our Alpharetta and Buckhead offices serve as a thriving hub for ambitious, client-focused professionals who want to grow with intention, consistency, and support. As a member of the Scott Fine Homes Group, you’ll benefit from: • Largest residential real estate broker by sale volume, • Superior CRM Platform to include tools such as Make-Me-Sell, Compass One, Buyer Demand Tool and much more. Our platform allows you to manage leads, nurture relationships, and close more deals from one intuitive system, • Compass 3-Phase Marketing Program empowers sellers – Your Home. Your Choice. Homeowners now have the choice as to how they want to market and sell their home that align with the goals, timeline and comfort level, • Cutting-Edge Search Mobile Tools that deliver real-time market insights and seamless client experience, • Strong Ethical Foundation rooted in Christian principles—putting people before profits and prioritizing trust, honesty, and long-term relationships, • Mentorship Coaching with direct guidance from experienced leadership and proven producers, • Competitive Commission Structure designed to support sustainable, long-term business growth Who We’re Looking For The Scott Fine Homes Group is seeking motivated, ethical real estate agents who have established momentum and are ready to elevate their business. If you’re actively producing but feel limited by your current brokers culture, technology, support, price point and compensation, our team is designed to help you scale strategically. This opportunity is ideal for agents focused on growth, increasing both transaction volume and price point—especially in markets north of I-20 throughout the Atlanta Metro Area. Ideal candidates will: • Align with a culture rooted in Christian principles, placing people’s needs above our own, heart for service – Learn More about Scott Fine Homes Core Value statement, • Value integrity, professionalism, and ethical decision-making, • Be interested in developing relationships not just transactions, • Be comfortable and competent in leveraging technology to further growth and increase communication with prospects and clients, • Conduct real estate as their full-time occupation, • Be producing at least 4 transactions per year, • Have a minimum of $1.25M in annual closed transaction volume, • Be motivated to increase average price point and overall production, • Be coachable, growth-minded, and open to proven systems, • Demonstrate a strong work ethic and desire to build a sustainable business Ready to take the next step in your real estate career? Schedule a Call to connect with the Scott Fine Homes Group at Compass and explore how we can help you build the business—and life—that God has intended for you. Job Type: Full-time Realtor Schedule: Self-determined schedule Monday to Friday Weekend availability Pay: Commission Bonus Benefits: Flexible schedule Team support Shared culture and values

Job DescriptionBenefits: • License reimbursement, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Im a Georgia Southern graduate and a proud dad of three girlsfive-year-old twins and a two-year-old. I also have a dog and live right here in the community we serve. When Im not in the office, youll find me outdoorsrunning, camping, hunting, or fishing. We like to keep things fun and rewarding for the team. Perks include a Snap Fitness gym membership and an open coffee tab at the shop next door. We also make promotions exciting with team luncheons, happy hours, and outings like Top Golf. Our office culture is built around teamwork, energy, and enjoying what we do. If youre looking to join a team that works hard, has fun, and supports each other, this could be the perfect fit. ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Tyler Hood - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage customer accounts and update information in the database., • Assist customers with policy changes and inquiries., • Process insurance claims and follow up with customers on claim status., • Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred.

Job DescriptionPosition Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities • Establish customer relationships and follow up with customers, as needed., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.As an Agent Team Member, you will receive..., • 401K, • Salary plus commission/bonus, • Health benefits, • Paid time off (vacation and personal/sick days), • Flexible hours, • Growth potential/Opportunity for advancement within my agency, • Hiring Bonus up to $Requirements, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal and listening, • People-oriented, • Detail oriented, • Proactive in problem solving, • Able to learn computer functions, • Ability to work in a team environmentIf you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Swissport - - Responsibilities: Oversee and manage employee performance as well as implement required training; Generate detailed reports and summaries of operations; Ensure that financial targets are met in line with the operational plan; Establish and maintain a high quality standard in the cargo

Customer Relations Representative - State Farm Agent Team Member.As a Customer Relations Representative - State Farm Agent Team Member with Jared Mula - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.Your at

The Front Desk Agent is responsible for providing guests with a memorable and unique experience during their stay. The Front Desk Agent will be on their feet and moving around, taking a hands-on approach to work, and ensuring that all transactions feel like part of the experience.

As a Front Desk Agent, you are the first point of contact for guests, playing a crucial role in ensuring a positive and memorable stay.

Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occu

Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs.Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize

We are looking for a Virtual Assistant to help us provide outbound calling for our real estate consulting clients.Specific training is provided, but experience working as an ISA or outbound call specialist is a MUST.The focus of this role is having conversations with leads and setting appointments f

Join a dynamic boutique real estate brokerage as an Investor Buyer’s Agent, where your expertise in real estate investments will help clients identify and acquire prime properties.

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia O

Hilton Garden Inn Atlanta Airport is seeking a dynamic full-time Front Desk Agent for their busy hotel! Compensation is based on experience. Stay aware of issues relating to front office and general hotel operations. Understand and operate front office telephone, computer systems, and equipment such

Job DescriptionJob Summary: The Manager of Group Customer Care oversees all aspects of group voluntary benefits insurance administration: new group onboarding, electronic data interchange (EDI), account management, claims customer service, billing, payment processing, coverage termination, and other administrative processes. This role ensures efficient administration of various group voluntary insurance products, leading a team dedicated to delivering exceptional service to internal stakeholders and external customers. This role is responsible for the day-to-day operations within the group division, supporting customers through all phases of operations from implementation and file transfer setup to billing, payment processing, and ongoing account management. The Manager’s key objective is to ensure the team provides comprehensive assistance and exceptional customer service that aligns with the company’s service standards and objectives. Beyond operational oversight, the Manager of Group Customer Care must uphold Atlantic American Corporation’s Mission, Vision, and Values by fostering internal partnerships and demonstrating customer service excellence. Strong communication skills, both verbal and written, are essential, along with expertise in technology tools, analytics, and problem-solving. A thorough understanding of group health and life insurance products, compliance requirements, and industry principles is critical to driving efficiency and service excellence. Key Responsibilities: • Operational Oversight: Manage day-to-day operations of group policy administration, billing, customer service, account management and claims inquiries to ensure adherence to company policies, regulatory requirements, and service level agreements. Ensure timely and successful service delivery to internal and external customers., • Team Leadership: Lead and mentor team members. Foster a culture of collaboration, continuous improvement, and customer-centricity. Develop long-lasting, trusted-advisor relationships with plan administrators and key customer stakeholders., • Training and Development: Develop training programs and resources for new hires as well as ongoing skills enhancement for current team members. Ensure the team is equipped with necessary technical knowledge and customer service skills to exceed customer expectations., • Process Improvement: Identify opportunities to streamline operations, enhance efficiency, and improve quality through process redesign, automation, and implementation of best practices., • Financial Management: Oversee financial transactions related to premiums, claims payments, and reimbursements. Ensure accuracy, compliance, and efficient funds management., • Customer and Agent Support: Collaborate closely with customer service teams to resolve escalated issues, provide guidance on complex cases, and ensure timely resolution of customer and broker inquiries. Deliver strong and strategic relationship management, communication, and reporting. Identify and remediate issues., • Policy Support: Work closely with underwriting teams to review and assess policy applications, endorsements, and renewals. Ensure accuracy and compliance with underwriting guidelines., • Risk Management: Monitor and assess operational risks, develop mitigation strategies, and implement controls to safeguard company assets and maintain regulatory compliance. Qualifications: • Minimum two to four years of experience in Group Insurance operations, • Three or more years of experience leading insurance operations with a focus on group life and health products, • Bachelor’s degree in Business Administration, Insurance, Finance, or related field (Master’s degree preferred), • Strong understanding of the life and health insurance industry, insurance policies, claims processing, underwriting, risk management principles, privacy, and regulatory compliance, • Experience in leading cross-functional teams and managing operations to drive efficiency and exceptional customer service in a complex operational environment, • Demonstrated expertise training, developing, coaching, and mentoring a diverse team, • Experience in process improvement and workflow optimization using process-improvement methodologies such as Six Sigma or Lean is preferred Skills: • Analytical Skills: Strong analytical skills with the ability to interpret data, identify trends, make data-driven decisions, analyze performance metrics, and implement strategies for improvement, • Attention to Detail: Exceptional attention to detail to ensure accuracy in processing and documentation, • Communication: Excellent verbal and written communication skills, ability to interact effectively with internal and external stakeholders, strong negotiation and conflict resolution skills, • Process improvement: Demonstrated experience improving processes and driving efficiency, • Time Management: Ability to handle multiple tasks efficiently, prioritize work, and manage time, people, and projects efficiently in a high-volume environment, • Leadership and Organizational Skills: Proven ability to effectively influence others and resolve client and technical issues, • Technical Skills: Proficiency with Microsoft Office Suite particularly Excel (VLOOKUP & Pivot Tables), Word, PowerPoint, Outlook, and Teams, • Integrity: Strong commitment to ethical standards in healthcare billing and fraud prevention, • Adaptability: Flexibility to adapt to changing industry trends, company policies, and stakeholder needs, • Collaboration: Ability to work collaboratively with internal and external stakeholders, • Customer Service: Superior customer service skills and commitment to excellence Work Environment / Physical Requirements: The work environment is a standard office setting with typical office equipment. This role involves professional collaboration with colleagues and clients. Responsibilities may involve extended periods of sitting, occasional walking between departments or meeting rooms, and periodic standing, reaching, stooping, and lifting office items weighing up to 25 pounds.

Previous experience in a Front Desk or customer-facing role is preferred. The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way.

The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. To suppo

Key Responsibilities Provide high-touch, concierge-level support to clients Coordinate bespoke luxury travel arrangements and customized itineraries Manage booking details with precision and discretion Communicate proactively to ensure a seamless client experience Resolve inquiries with profess

A client-focused travel agency is seeking a Remote Travel Booking Agent to assist clients with hotel, vacation package, and resort bookings. This role involves providing excellent customer service and helping travelers select the best deals. The ideal candidate should have strong communication skill