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Job DescriptionDescription: TRAX USA Corp., a global leader in aviation maintenance software, seeks a Technical Writer to join the Technical Writing team. Technical Writers are responsible for providing effective information for end users and must be eager to learn and apply best-practice technical communication techniques such as information gathering, task and audience analysis, process flow creation, and content delivery. The Technical Writing team documents all end user help guides for Trax’s suite of apps (including various web applications and iOS apps). As experience grows, this role expands into process documentation, workflow analysis, and capturing operational best practices—skills often associated with business analysis. Responsibilities include, but are not limited to: • Coordinating and participating in the collection, interpretation, and writing of front-end documentation that makes up the various Online Help libraries. These libraries include operational process flows and end user documentation., • Collaborating with subject matter experts and stakeholders to elicit, interpret, and document user workflows, business rules, and real-world use cases., • Documentation must be well written, efficient, and effective., • When creating, updating, and enhancing the documentation, the Technical Writer will adhere to the style guidelines of the Technical Writing department, ensuring accuracy, consistency, and quality., • Analyze source content provided by subject matter experts (SMEs), product documentation, and existing training materials to help inform learning objectives and structure., • Create and refine process diagrams, decision points, and workflow logic to support both user documentation and internal understanding of product behavior., • Develop knowledge of Trax products by exploring features, configuring data, troubleshooting, and simulating real-world use cases that will be explained and/or illustrated in the Online Help libraries., • Closely work with the other members of the Technical Writing and eLearning department, as well as with the Product Support, Programming, and Project Management teams., • Participate in cross-functional discussions to understand changes in business processes, system capabilities, and user behavior, ensuring documentation reflects real operational scenarios., • Provide regular updates and feedback regarding any relevant progress and timelines., • Although not likely, occasional travel assignments may be required., • Other duties as assigned.Requirements:, • Qualified applicants must demonstrate excellent organization, communication and writing skills, and an astute eye for detail., • This position requires highly motivated individuals who can grasp complex software and learn quickly. It also requires the ability to work within tight deadlines and team-based environments., • A bachelor's degree in English, Technical Communications, Business Administration (Aviation), Airline Maintenance, or a related field., • Familiarity with aviation maintenance, MRO operations, or enterprise software training is a plus., • Proficiency in Microsoft Office (Word, PowerPoint, Excel) is essential., • Demonstrated ability to communicate difficult concepts and processes using clear and simple language and visuals., • Proficiency in Microsoft Visio, technical writing software (such as Author-IT, MadCap Flare, RoboHelp, FrameMaker, etc.), Adobe Captivate or Articulate Storyline, and photo editing tools (Corel, PhotoShop, Canva, etc.) is preferred., • Experience with process mapping, workflow analysis, or requirements gathering (formal or informal) is highly desirable., • Familiarity with business analysis tools or techniques such as swimlane diagrams, user stories, acceptance criteria, or stakeholder interviews is a plus., • Process-related documentation and/or Business Analyst experience is a plus., • Four years practical exposure in the specific field may waive educational requirements., • Applicants must provide at least two writing samples that showcase strong communication skills. Applicants who fail to provide such writing samples will not be considered for the position., • Valid passport with ability to travel (less than 10%) without travel restrictions. Job type: Full time / Hourly Job Level: Intermediate Level Job Location: Fully Onsite - Coral Gables, FL Remote: No TRAX Technology powers the safe operation of tens of thousands of aircraft for hundreds of aircraft operators worldwide. Our customers include several of the world’s largest airlines as well as most low-cost carriers and large MROs, all of which operate & maintain the safest fleets at a very efficient cost structure in the industry. As a mission-critical system, our technologies are vital to the success of their business. Therefore, TRAX is constantly investing & innovating to ensure our applications remain best-of-breed / best-in-class in the industry to ensure we remain the market leader. We are only as good as our last implementation; everything is on the line with each project. TRAX USA Corp is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and other protected characteristics. We maintain a drug-free and tobacco-free workplace and perform pre-employment background checks.

Job DescriptionDescription: 2026 Paid Summer Internship Trax – An AAR Company – The place of choice to build an inspiring career! The Company TRAX, a wholly owned subsidiary of AAR, is an aviation technology company providing software solutions designed to manage all aspects of aircraft maintenance. TRAX has always been a forward-thinking industry leader – from its current focus on cloud and mobile solutions, to its recognition of the potential of the Windows platform at its inception in 1997. Combined with its reputation for providing a robust ERP solution that allows for customization, it comes as no surprise that TRAX is the bestselling aircraft fleet management software on the market today. The Position Our Coral Gables headquarters is seeking an Intern to provide support to our team as a Product Support Specialist Intern. The Product Support Specialist Intern is integral to supporting our Product Support team and resolving customer logs. • Spend 10 weeks learning about Trax Software, eMRO and eMobility Products., • Learn the ins and outs of product support while refining your product knowledge to help assist Trax customers., • Ability to enhance your professional growth through this developmental experience for future career opportunities at Trax., • The chance to utilize your skills in working with software technology through interactions, procedures, applications, and databases. Learning and Development You will have the ability to take part in various learning and development opportunities with key stakeholders in the organization by rotating through our different departments in which you will participate in various assignments to expand your career portfolio Requirements: Qualifications: • Working towards a bachelor’s degree and have graduated or graduating Summer of 2026., • Internship or work experience in the aviation and/or software industry, a plus., • Excellent communication skills, written and verbal., • Innate curiosity and willingness to learn about our business., • A passion for aviation., • Critical thinking skills., • Obsessed with Tech., • Sense of urgency to resolve customer issues., • A team player, with an ability to build relationships across departments. Job Level: Internship / Entry Job Location: Coral Gables, Florida Overtime Status: Non-exempt Remote: No TRAX Technology powers the safe operation of tens of thousands of aircraft for hundreds of aircraft operators worldwide. Our customers include several of the world’s largest airlines as well as most low-cost carriers and large MROs, all of which operate & maintain the safest fleets at a very efficient cost structure in the industry. As a mission-critical system, our technologies are vital to the success of their business. Therefore, TRAX is constantly investing & innovating to ensure our applications remain best-of-breed / best-in-class in the industry to ensure we remain the market leader. We are only as good as our last implementation; everything is on the line with each project. TRAX USA Corp is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and other protected characteristics. We maintain a drug-free and tobacco-free workplace and perform pre-employment background checks.

Job DescriptionDescription: Trax is seeking an experienced Product Manager to own the product roadmap and end-to-end product delivery for the Electronic Logbook (ELB) product line within the Trax aviation maintenance ecosystem. This role combines strategic roadmap ownership with hands-on product ownership responsibilities, ensuring that roadmap priorities translate into clear requirements, prioritized backlogs, and predictable delivery. The Product Manager serves as the single accountable owner for what we build, why we build it, and how it is sequenced and delivered. Requirements: Strategic Ownership • Own and maintain the multi-year product roadmap for an assigned Trax product line., • Establish and govern roadmap processes including intake, prioritization, sequencing, and change control., • Translate customer, regulatory, and operational needs into strategic roadmap initiatives., • Define product OKRs, success metrics, and business cases for roadmap investments., • Communicate roadmap direction, tradeoffs, and priorities to leadership and stakeholders., • Own and prioritize the product backlog aligned to roadmap outcomes., • Define epics, features, and detailed requirements including acceptance criteria., • Lead backlog refinement, sprint planning readiness, and scope decisions., • Partner closely with Engineering and QA to ensure requirements clarity and delivery feasibility., • Participate in sprint reviews and accept completed work against requirements., • Balance roadmap priorities with defects, technical debt, and customer commitments., • Be accountable for team delivery performance and productivity against committed sprint goals., • Monitor velocity, predictability, and release cadence., • Identify and help remove blockers impacting roadmap delivery., • Align Product Owners, Engineering, Architecture, QA, Support, and Implementation on priorities and scope., • Drive release scope decisions and sequencing in partnership with delivery teams., • Provide domain and workflow expertise for aviation maintenance operations., • Support customer-facing teams with roadmap context and feature intent., • Monitor delivery progress and adjust priorities based on outcomes and constraints. Required Skills & Experience • 5+ years product management experience in enterprise or SaaS software, • Proven ownership of product roadmap strategy and backlog execution, • Strong requirements definition and prioritization expertise., • Demonstrated expertise in leveraging Jira to manage product backlogs, drive sprint execution, monitor team velocity, and maintain roadmap alignment., • Experience working directly with engineering teams in Agile delivery, • Ability to operate at both strategic and detailed execution levels, • Excellent communication with technical, operational, and executive stakeholders, • Aviation, MRO, fleet management, or regulated enterprise software, • Mobile/native iOS product ecosystems, • SaaS transition or modernization programs, • Large airline or M&E customer environments Success is measured by: • Clear, trusted, and actionable product roadmap, • Well-prioritized backlog aligned to strategy, • Predictable sprint delivery and scope clarity, • Strong alignment between roadmap and delivered functionality, • Measurable customer and business outcomes Job type: Full time / Salaried Job Level: Senior - Experienced Job Location: Fully Onsite - Coral Gables Job Shift: First - 8a - 5p Remote: No TRAX Technology powers the safe operation of tens of thousands of aircraft for hundreds of aircraft operators worldwide. Our customers include several of the world’s largest airlines as well as most low-cost carriers and large MROs, all of which operate & maintain the safest fleets at a very efficient cost structure in the industry. As a mission-critical system, our technologies are vital to the success of their business. Therefore, TRAX is constantly investing & innovating to ensure our applications remain best-of-breed / best-in-class in the industry to ensure we remain the market leader. We are only as good as our last implementation; everything is on the line with each project. TRAX USA Corp is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and other protected characteristics. We maintain a drug-free and tobacco-free workplace and perform pre-employment background checks.

Job DescriptionDescription: Job Summary Trax USA Corp is seeking a dynamic and experienced Sales Manager to join our growing team and support the Americas region. The ideal candidate will bring a strong background in aircraft maintenance along with proven experience in sales, customer engagement, proposal development, and aviation software solutions. This role is perfect for a motivated professional who understands the complexities of aircraft maintenance operations and can translate that expertise into effective sales strategies that drive revenue and strengthen customer relationships. The Sales Manager will play a key role in expanding Trax’s market presence, growing new and existing accounts, managing complex sales cycles, and promoting our industry-leading aircraft maintenance and engineering software solutions. Key Responsibilities Sales and Revenue Growth • Develop, refine, and execute strategic sales plans to meet or exceed revenue goals., • Identify new business opportunities and lead the full sales cycle - from lead generation through contract closure., • Expand Trax’s footprint within commercial, regional, and military aviation markets., • Conduct regular business reviews with clients to identify evolving needs and position Trax solutions effectively.Customer Relationship Management, • Build, maintain, and strengthen long-term relationships with aviation operators, maintenance organizations (MROs), and industry partners., • Serve as a trusted advisor by understanding customer maintenance processes and recommending tailored software solutions and facilitating ROI discussions.Proposal Management (RFPs and SOWs), • Lead the response process for complex RFPs, RFQs, and RFIs, ensuring accuracy, competitiveness, and alignment with customer requirements., • Collaborate with technical, product, and implementation teams to develop detailed and compelling proposal content., • Create Statements of Work (SOWs) for specific customer engagements, clearly defining deliverables, scope, timelines, and responsibilities., • Ensure all submitted proposals meet Trax’s quality standards and strategic goals.Contract Negotiation, • Lead commercial negotiations, ensuring mutually beneficial terms while safeguarding Trax’s strategic and financial interests., • Work closely with legal and executive teams to finalize agreements.Cross-Functional Collaboration, • Partner with product development, implementation, training, and customer support teams to ensure seamless delivery of solutions., • Provide customer feedback and industry insights to help shape product enhancements.Reporting and Forecasting, • Prepare accurate sales forecasts, pipeline reports, and performance metrics for senior management., • Minimum 10 years of experience in aircraft maintenance, MRO operations, or aviation maintenance IT systems., • Strong understanding of aircraft maintenance workflows, regulatory requirements, and maintenance IT ecosystems. Experience in consulting highly desirable., • Proven success meeting or exceeding sales targets in aviation, aerospace, or related technical industries., • Exceptional communication, negotiation, and interpersonal skills., • Self-driven, organized, and able to work both independently and collaboratively. Job Level: Senior - Experienced Job Location: Fully Onsite - Coral Gables Job Shift: First - 8a - 5p Remote: No TRAX Technology powers the safe operation of tens of thousands of aircraft for hundreds of aircraft operators worldwide. Our customers include several of the world’s largest airlines as well as most low-cost carriers and large MROs, all of which operate & maintain the safest fleets at a very efficient cost structure in the industry. As a mission-critical system, our technologies are vital to the success of their business. Therefore, TRAX is constantly investing & innovating to ensure our applications remain best-of-breed / best-in-class in the industry to ensure we remain the market leader. We are only as good as our last implementation; everything is on the line with each project. TRAX USA Corp is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and other protected characteristics. We maintain a drug-free and tobacco-free workplace and perform pre-employment background checks.

Job DescriptionDescription: Trax USA is currently recruiting for an Aviation Product Support Specialist to join our eMRO application team. This position requires a firm understanding of the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementation to effectively contribute to the training and management of our product. The Product Specialist is responsible for learning our products, assisting in the development of documentation, conducting training, resolving technical and software problems and delivering excellent customer service. Trax is a highly collaborative environment where Product Specialists work very closely with other team members and clients to solve problems. The Product Specialist will frequently communicate and work alongside our Programming teams, QA, Technical Writing & IT. The role involves excellent communication and technical skills to act as a liaison between our Programming Department and our Airline Customers. Key Responsibilities • Act as a liaison between airline customers and programming department by answering phone calls and correspondence (Help Desk function), • Identify, research and resolve technical and software problems, • Track and monitor customer issues to ensure a timely response and resolution, • Liaison with our Development Department to document customer specifications, • Test software program modifications and resolutions to report technical problems, • Liaison with Technical Writing Department to develop documentation of new program features, • Customer training (on-site or at Trax location)., • Ability to travel domestic/international is required for on-site training assignments., • On-call service for customer emergencies, • Experienced agents take on customer implementation projects, • Bachelor’s degree in aviation or related field OR at least 2-3 years of experience in the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementations., • Travel 50%+ (Domestically & Internationally) and a valid Passport are required., • Previous experience in the aviation field., • Must be tech savvy (possess computer skills)., • Must be able to travel domestically and internationally; short term/long term., • Adapt a friendly and helpful attitude when assisting our airline customers., • Outstanding Communication skills – both verbal and written., • Strong attention to detail., • Experience using other aviation software highly preferred., • Multilingual is a plus. Job type: Full time / Salaried Job Level: Entry-mid Job Location: Fully Onsite - Coral Gables Job Shift: First - 8a - 5p Remote: No TRAX Technology powers the safe operation of tens of thousands of aircraft for hundreds of aircraft operators worldwide. Our customers include several of the world’s largest airlines as well as most low-cost carriers and large MROs, all of which operate & maintain the safest fleets at a very efficient cost structure in the industry. As a mission-critical system, our technologies are vital to the success of their business. Therefore, TRAX is constantly investing & innovating to ensure our applications remain best-of-breed / best-in-class in the industry to ensure we remain the market leader. We are only as good as our last implementation; everything is on the line with each project. TRAX USA Corp is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and other protected characteristics. We maintain a drug-free and tobacco-free workplace and perform pre-employment background checks.

Job DescriptionDescription: Trax USA is currently recruiting for an Aviation Product Specialist to join our eMRO application team. This position requires a firm understanding of the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementation to effectively contribute to the training and management of our product. The Product Specialist is responsible for learning our products, assisting in the development of documentation, conducting training, resolving technical and software problems and delivering excellent customer service. Trax is a highly collaborative environment where Product Specialists work very closely with other team members and clients to solve problems. The Product Specialist will frequently communicate and work alongside our Programming teams, QA, Technical Writing & IT. The role involves excellent communication and technical skills to act as a liaison between our Programming Department and our Airline Customers. Key Responsibilities • Act as a liaison between airline customers and programming department by answering phone calls and correspondence (Help Desk function), • Identify, research and resolve technical and software problems, • Track and monitor customer issues to ensure a timely response and resolution, • Liaison with our Development Department to document customer specifications, • Test software program modifications and resolutions to report technical problems, • Liaison with Technical Writing Department to develop documentation of new program features, • Customer training (on-site or at Trax location)., • Ability to travel domestic/international is required for on-site training assignments., • On-call service for customer emergencies, • Experienced agents take on customer implementation projects, • Bachelor’s degree in aviation or related field OR at least 2-3 years of experience in the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementations., • Travel 50%+ (Domestically & Internationally) and a valid Passport are required., • Previous experience in the aviation field., • Must be tech savvy (possess computer skills)., • Must be able to travel domestically and internationally; short term/long term., • Adapt a friendly and helpful attitude when assisting our airline customers., • Outstanding Communication skills – both verbal and written., • Strong attention to detail., • Experience using other aviation software highly preferred., • Multilingual is a plus. Job type: Full time / Salaried Job Level: Senior - Experienced Job Location: Fully Onsite - Coral Gables Job Shift: First - 8a - 5p Remote: No TRAX Technology powers the safe operation of tens of thousands of aircraft for hundreds of aircraft operators worldwide. Our customers include several of the world’s largest airlines as well as most low-cost carriers and large MROs, all of which operate & maintain the safest fleets at a very efficient cost structure in the industry. As a mission-critical system, our technologies are vital to the success of their business. Therefore, TRAX is constantly investing & innovating to ensure our applications remain best-of-breed / best-in-class in the industry to ensure we remain the market leader. We are only as good as our last implementation; everything is on the line with each project. TRAX USA Corp is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and other protected characteristics. We maintain a drug-free and tobacco-free workplace and perform pre-employment background checks.

Job Description ACG has more than 20 years of experience in the freight forwarding market. Our headquarters are in Ecuador and because of our growth, we have decided to open a new office in Miami Florida. ACG Logistics is a company that seeks to facilitate the international trade operations of its clients, coordinating integrated transportation processes in an efficient and convenient way. Our company offers safe, efficient, and dynamic logistics solutions. This effort translates into constant innovation and value creation by all members of our team, which is reflected in the satisfaction of our customers. Global Presence To achieve this objective, we have a worldwide network of agents and first-class representatives in the five continents, with whom we maintain a fluid and permanent communication and an effective interaction in all our activities. headquarters: job description: Comply with the logistics of shipments (imports and exports) throughout all the process until arrival or departure of cargo. assist, and inform customers in a timely manner, and generate loyalty and good business relationships with them. • Prepare quotations., • Obtain quotations from airlines/carriers and optimize costs in shipments., • Handle, route, consolidate and book air or sea import/export traffic efficiently., • inform clients about cargo status, • Prepare shipment documentation and billing of the shipments handled., • prepare and send the invoice of the shipment., • TSA knowledge., • Bilingual - English / Spanish, • 3 years of experience minimum required, • In office / non- remote job

Job Description Bookit is revolutionizing the travel and rewards industry as the next-generation B2B2C “super app” offering our brand clients and consumers unprecedented value on luxury travel, unforgettable VIP experiences, and premium retail goods. Consumers save up to 70% when booking on our platform, earning universal rewards points that can be spent with over two million brand partners. Envisioned as a “next-gen Expedia,” Bookit supports customer transactions in more than 3,000 cryptocurrencies, as well as debit/credit cards and brand rewards points. Our SaaS technology infrastructure transforms the future of payments. About the Role Bookit is seeking a Senior Director of Enterprise Sales & Strategic Partnerships to lead new enterprise client acquisition across travel, loyalty, and financial services ecosystems. This role focuses on identifying and closing partnerships with organizations looking to offer white-label travel and experiences marketplaces to their customers. These partnerships help brands create differentiated loyalty, rewards, and engagement programs powered by the Bookit platform. You will work with senior decision-makers across financial institutions, airlines, hospitality brands, and major consumer platforms to structure commercial partnerships that drive new revenue streams and enhanced customer engagement. Location & Compensation • Hybrid role in Miami is preferred (remote considered for highly qualified candidates), • Base salary: $125,000, • Performance-based commission tied to achievement of assigned revenue targets, bringing OTE (on-target earnings) to ~$250,000 What You’ll Do Enterprise Sales & Partnership Development • Identify, develop, and close enterprise partnerships with financial institutions, travel brands, hospitality groups, and loyalty program operators, • Lead the full enterprise sales cycle from prospecting and solution design through contract negotiation and deal execution, • Structure commercial partnerships that integrate Bookit’s white-label travel and experiences marketplace into partner ecosystems, • Build executive relationships with stakeholders across loyalty, partnerships, product, and marketing teams Strategic Platform Growth • Develop new revenue opportunities through enterprise partnerships across travel, loyalty, and consumer engagement platforms, • Collaborate with internal product, engineering, and account teams to support partner launches and program implementation, • Expand Bookit’s marketplace presence within the travel and rewards ecosystem Industry Engagement • Represent Bookit at industry conferences, partner meetings, and ecosystem events, • Build relationships across travel, loyalty, and fintech communities to support long-term growth What Success Looks Like Within the first 12 months you will: • Deliver measurable revenue growth through strategic partnerships and platform adoption Who This Role Is For • Enterprise sellers experienced in platform, marketplace, or ecosystem partnerships, • Professionals comfortable navigating complex enterprise sales cycles and strategic partnerships, • Builders excited about helping scale a high-growth marketplace platform Who This Role Is Not For • SMB or transactional sales professionals, • Property-level travel or hospitality sales roles, • 8–12 years of enterprise sales, business development, or strategic partnership experience, • Strong network within industries such as financial services, airlines, hospitality, or loyalty programs, • Ability to navigate multi-stakeholder enterprise sales cycles and executive-level negotiations, • Excellent communication, presentation, and relationship management skills Preferred / Bonus • Experience working with travel booking platforms, OTA ecosystems, or rewards marketplaces, • Background selling or partnering with white-label or API-driven platforms, • Experience with loyalty programs, embedded commerce, or experiential rewards platforms, • Health care plan (Medical, Dental & Vision), • Vacation: Flexible/Unlimited PTO with manager approval., • 401K Plan – Tax-Deferred and/or Roth options, • Collaborative culture with industry veterans and mission-driven builders Bookit is an equal opportunity employer. We strive to create and maintain an equitable workplace where contributors of all backgrounds feel welcomed and valued. We do not discriminate against applicants or employees based on racial identity, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability or genetic information. Be part of an inclusive company culture emphasizing autonomy, mastery, and purpose.

Job DescriptionDescription: Trax USA Corp is seeking a skilled and motivated DevOps Engineer to lead the optimization and automation of Java-based application development and deployment across cloud, hosted, and on-premises environments. This role will manage CI/CD pipelines, containerization with Docker, infrastructure as code, and proactive monitoring solutions, while ensuring security, scalability, and performance. The ideal candidate will collaborate across development, sales, and support teams, contribute to infrastructure design and cloud-native technology adoption, and support pre-sales activities such as demos and technical proposals - all with a strong focus on reliability, documentation, and customer satisfaction. Key Responsibilities: • Streamlining Java-Based Applications: You will be responsible for optimizing and automating our Java-based application development processes to improve efficiency and productivity., • Branch Management: Your role involves coordinating and overseeing the concurrent development of multiple branches across various product lines, ensuring seamless collaboration among development teams., • Containerization Expertise: You will play a pivotal role in creating and maintaining Docker images for our Java applications, ensuring consistency and scalability in containerized environments., • CI/CD Pipeline Management: As the DevOps Engineer, you will be the driving force behind our CI/CD pipelines, automating testing, deployment, and monitoring of software releases., • Deployment to Multiple Environments: You will be responsible for deploying and configuring applications across a spectrum of environments, including hosted servers, cloud platforms, and customer on-premises installations, all while maintaining stringent security and performance standards., • Proactive Monitoring and Issue Resolution: Implement and oversee monitoring solutions to detect and proactively address issues. Collaborate closely with the development team to identify and resolve performance bottlenecks., • Security Assurance: Ensuring the security of our CI/CD pipeline, containerized applications, and deployment environments will be a top priority. You will need to implement and enforce best practices for data protection., • Comprehensive Documentation: Maintaining clear and comprehensive documentation of processes, configurations, and deployment procedures will be integral to your role., • Automation of Customer Implementations: You will be responsible for automating existing hosted customer implementations, including the collection of metrics to monitor system performance and automate issue remediation to ensure customer satisfaction., • Deploying scalable, highly available systems on AWS., • Contributing towards Infrastructure design and selecting the correct AWS service base on requirements., • Design, build and deploy Infrastructure as a Code (IaC), • Help develop solutions and enforce DevOps patterns and practices., • Maintain process documentation, workflow, and architectural diagrams., • Support development engineers on their implementations., • Development of medium to large complex customers technology platform or architectures., • Maintain active relationships with internal and/or external stakeholders to develop business requirements., • Analyses and classifies complex change request and identifies and documents possible systems enhancements., • Demonstrates knowledge of industry trends, our developed products and infrastructure., • Work with development team to develop and define application scope and objectives and prepare functional and/or technical specifications., • Analyses and evaluates detailed business and technical requirements., • Self-starter/self-motivated, capable of staying on track and pursuing solutions without supervision; flexible do-whatever-it-takes solution-oriented approach., • Support the Sales Team on preparing Demos, Proof of Concepts, or pre-prod environments to incentivize customer to sign agreements., • Support the sales team with quotes and proposals and reviewing customer technical requirements in a timely basis due to often tight deadlines., • Understand the product and analytics and drive requirements that consider stakeholders needs., • Provides on-call support and monitors the system and identifies system deficiencies., • Strong track record of service delivery using ITIL processes., • Able to work under pressure, meet deadlines and handle multiple initiatives simultaneously., • Determined to deliver outcomes and able to overcome obstacles to resolve service management incidents., • Perform post in-incident reviews of all major incidents and determining actions items required to avoid similar issues/minimize downtime for future incidents., • Provides Level 2/3 production support respectively., • Perform capacity analysis of applications hosted in AWS., • Monitor cloud infrastructure to identify areas of improvement, reliability, cost savings, etc.…, • Disaster recovery planning and testing., • Contribute to the development of cloud standards, best practices, and organizational capability., • Research and drive adoption of cloud-native technologies., • Other duties as assigned. Requirements:, • Bachelor’s degree in Computer Science, Engineering, or a related field; equivalent experience may be considered., • Proven experience in DevOps engineering, with a strong focus on automation and CI/CD pipeline management., • Proficiency in Java-based application environments and development workflows., • Hands-on experience with Docker and container orchestration tools., • Expertise in deploying and managing applications across AWS, hosted servers, and on-premises environments., • Strong knowledge of Infrastructure as Code (IaC) using tools like Terraform or AWS CloudFormation., • Familiarity with monitoring tools and proactive issue resolution strategies., • Solid understanding of security best practices in CI/CD, containerization, and cloud deployments., • Experience supporting sales teams with demos, proof of concepts, and technical proposals., • Ability to analyze complex business and technical requirements and translate them into scalable solutions., • Excellent documentation skills for processes, configurations, and architectural diagrams., • Strong communication and collaboration skills across technical and non-technical teams., • Ability to work under pressure, manage multiple priorities, and meet tight deadlines., • Experience with ITIL processes and providing Level 2/3 production support., • Capacity planning and performance analysis experience in cloud environments., • Disaster recovery planning and testing expertise., • Self-starter with a solution-oriented mindset and a passion for continuous improvement. Job Level: Mid - Senior Shift: First - 8a - 5p Job Location: Preferred Coral Gables, FL / Dallas, TX Remote: No TRAX Technology powers the safe operation of tens of thousands of aircraft for hundreds of aircraft operators worldwide. Our customers include several of the world’s largest airlines as well as most low-cost carriers and large MROs, all of which operate & maintain the safest fleets at a very efficient cost structure in the industry. As a mission-critical system, our technologies are vital to the success of their business. Therefore, TRAX is constantly investing & innovating to ensure our applications remain best-of-breed / best-in-class in the industry to ensure we remain the market leader. We are only as good as our last implementation; everything is on the line with each project. TRAX USA Corp is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and other protected characteristics. We maintain a drug-free and tobacco-free workplace and perform pre-employment background checks

Job Description Overview: Technicians ensure the aircraft are maintained with the highest degree of safety and are ready for scheduled flights. Job Responsibilities: • Perform day to day planned and unplanned Aircraft Maintenance on A320 family aircraft., • Perform maintenance in compliance with Company Manuals & Federal Regulations., • Complete required training and actively maintain training currency as defined in Company Manuals., • Participate actively in the development and improvement of maintenance methods., • Maintain Line Maintenance related tooling, stands and ground equipment., • Perform all aspects of Line Maintenance. (Troubleshooting, Engine Run & Taxi, etc.), • Communicate with Maintenance Control as defined in the GMM., • Perform all work tasks with a high level of quality and safety., • Ensure all paperwork and records are completed and handled as outlined in the Company Manuals & Federal Regulations., • Provide regular predictable attendance., • May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (e.g. emergencies, change in workload, rush jobs or technical developments). Qualifications: • High School Diploma or GED., • Bachelor's degree preferred., • Hold a current Airframe and Powerplant Certification., • Must have a A320 Familiarization course of minimum of 40.00 Hrs., • Must possess, maintain, or be able to obtain a valid US Passport., • Must meet the recent experience requirements in accordance with 14 CFR 65.83., • Willing and able to work any shift., • Ability to lift to 85 lbs.; clearly write, read, and speak the English language; Squat, bend and climb regularly; work off of stands and lift trucks., • Ability to read wire diagrams and disseminate various levels of work instruction related to Line Maintenance and Aircraft Modification., • Be able to qualify for airport security badge and customs seal., • Ability to travel to remote locations and countries to perform maintenance., • 2-5 years air carrier commercial aircraft maintenance experience preferred., • A320 Family aircraft experience preferred., • Sheet metal and Avionics skills are preferred. WORK ENVIRONMENT: While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The employee is occasionally exposed to a variety of extreme weather conditions. The noise level in the work environment and job sites can be loud PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. TRAVEL: This position requires up to 80 percent travel, including weekends and holidays, overnight travel is expected. Responsible for AOG events and approvals in the United States. Must have a clean driving record. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time. Global Crossing Airlines provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Date Posted: 2026-01-13 Country: United States of America Location: HFL33: US049-Medley, FL 9100 NW 105 Circle , Medley, FL, 33178 USA Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance: None/Not Required As a Maintenance Mechanic III, you will perform a wide variety of tasks to ensure machinery, mechanical equipment, and facility structures remain in safe and reliable working condition. This role requires strong troubleshooting and problem-solving skills, the ability to read and interpret blueprints, schematics, and technical manuals, and experience working with mechanical, electrical, pneumatic, and hydraulic systems. Duties may include machine repair, preventive and corrective maintenance, carpentry, painting, welding, plumbing, electrical work, and sheet metal work. The ideal candidate will demonstrate a strong commitment to safety, the ability to work independently with minimal supervision, and effective communication skills to collaborate with operations, engineering, and leadership teams. What You Will Do: • Follow blueprints, drawings and general instructions to plan and layout assignments., • Assemble, install and repair mechanical and electromechanical equipment and systems such as production machinery/tools, conveyer systems, storage racks and tanks, facility equipment and the like., • Use a wide variety of hand, power and machine tools to perform assignments., • Troubleshoot and repair mechanical equipment and systems requiring the isolation of the malfunction, disassembly of equipment and repair/replacement of bearings, gears, structural components and the like., • Perform electrical maintenance on equipment and various types of machinery., • Perform preventative maintenance on equipment and mechanical systems., • Perform other duties as required. Qualifications You Must Have: • Typically requires HS diploma (or equivalent, e.g. G.E.D in the US) or vocational/ technical education in related discipline with a minimum of 2 years of relevant experience What We Offer: Some of our competitive benefits package includes: • Medical, dental, and vision insurance, • Three weeks of vacation for newly hired employees, • Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option, • Tuition reimbursement program, • Student Loan Repayment Program, • Life insurance and disability coverage, • Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection, • Birth, adoption, parental leave benefits, • Ovia Health, fertility, and family planning, • Adoption Assistance, • Autism Benefit, • Employee Assistance Plan, including up to 10 free counseling sessions, • Healthy You Incentives, wellness rewards program, • Doctor on Demand, virtual doctor visits, • Bright Horizons, child and elder care services, • Teladoc Medical Experts, second opinion program, • And more! Learn More & Apply Now! Collins Aerospace, a RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market. At Collins Aerospace, our Interiors team is focused on innovation, safety and cost efficiency. But we don't just get people from point A to point B. We're committed to making air travel more comfortable, connected and secure. As a leader in aviation interior products and services, we're helping airlines and original equipment manufacturers create a positive experience for their customers. With offices and manufacturing facilities in more than 12 states across the U.S. and more than 10 countries around the globe, we're changing the game of aircraft interiors. Are you ready to join our team? WE ARE REDEFINING AEROSPACE. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again. Apply now and be part of the team that's redefining aerospace, every day. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms

Job DescriptionDescription: We are building the next generation of data-driven aviation software to revolutionize aircraft maintenance and management. Our customers include airlines, MROs, and aviation vendors who want a more efficient, intelligent, and cost-effective way to business. As a Technical Program Manager (TPM), you’ll play a pivotal role in turning our product vision into reality. You’ll lead cross-functional execution of critical initiatives, working side-by-side with Product Management to translate strategy into actionable, well-sequenced delivery plans. This role is ideal for a strategic, execution-minded TPM who thrives in high-complexity environments and wants to help shape the future of enterprise aviation software. Responsibilities • Drive Cross-Functional Delivery: Lead the end-to-end execution of complex technical programs across engineering, product, design, data science, and customer teams., • Partner Closely with Product Management: Collaborate on roadmap prioritization, feature scoping, release planning, and translating product strategy into technical milestones., • Technical Program Planning: Define delivery timelines, manage interdependencies, identify risks early, and ensure all teams are aligned around shared outcomes., • Support AI and Data Productization: Help guide the delivery of ML-powered features and robust data pipelines—ensuring scalability, security, and usability in enterprise environments., • Engage with Airline Stakeholders: Act as a bridge between internal teams and external airline customers, managing integration timelines, data access, and stakeholder communications., • Build and Evolve TPM Practices: Help define best practices, tooling, and culture for how we plan, deliver, and communicate across our technical organization., • Other duties as assigned. Requirements: Required skills and qualifications • 5+ years of experience as a Technical Program Manager, Engineering Program Manager, or related role, ideally in enterprise SaaS or data/AI product environments, • Strong technical acumen, with experience working on software products involving complex system architectures, data pipelines, or ML components, • Experience leading cross-functional teams through ambiguity and scale-up phases, • Familiarity with modern agile and lean methodologies and tools (e.g., Jira, Confluence, GitHub), • Background or experience in aviation, aerospace, or enterprise procurement systems, • Experience with AI/ML-based product development, MLOps, or data platform architecture, • Prior experience integrating with external enterprise systems (e.g., ERP, MRO, procurement platforms), • Familiarity with aviation standards such as SPEC2000, ATA e-Business, or AEX (Aeroxchange) integrations, • Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience) Location: On-site Miami, preferred (or remote in Seattle or Dallas considered) Job Type: Full-Time Level: Mid-Senior Travel: Up to 25% of the time TRAX Technology powers the safe operation of tens of thousands of aircraft for hundreds of aircraft operators worldwide. Our customers include several of the world’s largest airlines as well as most low-cost carriers and large MROs, all of which operate & maintain the safest fleets at a very efficient cost structure in the industry. As a mission-critical system, our technologies are vital to the success of their business. Therefore, TRAX is constantly investing & innovating to ensure our applications remain best-of-breed / best-in-class in the industry to ensure we remain the market leader. We are only as good as our last implementation; everything is on the line with each project. TRAX USA Corp is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and other protected characteristics. We maintain a drug-free and tobacco-free workplace and perform pre-employment background checks.

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