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Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Spring Health is seeking a highly organized, proactive, and service-oriented Executive Assistant to support key leaders in our New york office while helping create a seamless in-office experience for employees and visitors. This role will be a key operational presence in the SF office, while supporting two of our C-Suite executives. This is a full-time, hybrid role based in the New York office with 3 days per week required in-person. This role will report directly to the Manager, Executive Support. Occasional travel may be required for team or company events and/or meetings. What you'll do • Proactively support executive leaders by managing calendars, priorities, meeting preparation, and follow-up., • Coordinate complex scheduling across internal and external stakeholders, including interviews, leadership meetings, and cross-functional forums., • Prepare leaders for upcoming meetings by organizing agendas, materials, briefing notes, and relevant context in advance., • Track action items, deadlines, and follow-ups to ensure work moves forward and nothing falls through the cracks., • Serve as a trusted point of contact between leaders and internal/external stakeholders, handling communications with professionalism, discretion, and urgency., • Manage meeting logistics for recurring leadership forums, team meetings, onsite/offsite events, and department-wide gatherings., • Support the planning and execution of department All Hands meetings and other leadership forums, including agendas, materials, logistics, and follow-through., • Arrange domestic and international travel, including flights, accommodations, ground transportation, itineraries, and visas when needed., • Draft, proofread, and edit business documents, including emails, memos, agendas, presentations, and meeting notes., • Organize and maintain confidential information, documents, and team resources so they are accurate, accessible, and easy to navigate., • Process expenses and reimbursements in a timely and accurate manner., • Use AI tools thoughtfully to improve efficiency and quality across workflows, including drafting communications, summarizing meetings or materials, organizing information, preparing first drafts, and streamlining recurring tasks., • Help leaders stay informed by surfacing relevant context, flagging scheduling conflicts, and anticipating upcoming needs., • The leaders you support are consistently prepared, informed, and set up to use their time effectively., • Calendars, travel, expenses, and meeting logistics are managed smoothly, with minimal conflicts or last-minute surprises., • Stakeholders experience timely, polished, and professional communication through you., • Meetings and leadership forums are well-organized, thoughtfully prepared, and followed up on appropriately., • Action items, deadlines, and open loops are tracked clearly and followed through to completion., • Confidential and sensitive information is handled with discretion, integrity, and good judgment., • You use AI and other productivity tools responsibly to save time, improve accuracy, reduce manual work, and create more scalable support systems for the leaders and teams you support., • You adapt quickly when priorities shift and bring calm, organization, and solutions to fast-moving situations., • 3+ years of experience as an Executive Assistant, Administrative Assistant, or similar role supporting executives or senior leaders., • Ability to work from the NYC office 3 days per week and coordinate effectively with both in-person and remote executives, team members, and stakeholders., • Exceptional organizational skills, with the ability to manage multiple priorities, deadlines, and moving pieces in a fast-paced environment., • Strong calendar management skills, including the ability to prioritize meetings, resolve scheduling conflicts, and create more focus time for leaders., • Excellent written and verbal communication skills, with the ability to interact professionally and confidently with stakeholders at all levels., • Sound judgment and discretion when handling confidential, sensitive, or time-sensitive information., • A proactive mindset, with the ability to anticipate needs, flag potential issues, and take action before being asked., • Strong attention to detail and accuracy, especially when preparing materials, managing logistics, and maintaining information., • Comfort using AI and productivity tools to improve efficiency, streamline workflows, draft communications, summarize information, and reduce manual work., • Proficiency with Google Workspace, Slack, Zoom, and other collaboration or productivity tools., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Customer Success Manager to join our team. You will play a key role in managing day-to-day relationships with our existing partners, serving as the face of our amazing organization to customers, and advancing our mission by promoting our products and services in a proactive, data-driven way. This is a full-time, remote position reporting into the Manager of Customer Success. What you'll be doing: • Serve as an account owner, product expert and mental health advocate for your assigned Mid-market and SMB customers., • Build rapport with decision makers and main points of contact to influence change in order to drive the adoption of best practices and successful change management methodologies, thereby driving optimal member utilization of the product., • Own the full customer lifecycle including onboarding, value realization, engagement strategies, expansion and renewal., • Creatively discover, communicate, and support the execution of new opportunities for customers to unlock value from Spring Health., • Business review creation and presentation to senior HR executives and business leaders including insightful, data-based recommendations., • Collaborate across departments to deliver essential customer feedback, aiming to enhance processes and elevate the patient experience., • Participate in ongoing weekly team meetings and training to continue to enhance product knowledge., • Meet or exceed goals for role KPIs:, • Achieve 100% Net CACV Retention (effectively Net Revenue Retention) for your book of business, • You have 3+ years of experience in account management, customer success, implementation or healthcare management., • You have experience in upselling and retaining customers to drive additional revenue., • You have experience using SaaS-based solutions and platforms., • You have experience owning the life cycle contract renewals., • You have experience using data visualization and reconciliation techniques to present key findings and customer satisfaction., • You have experience adhering to and achieving outlined KPIs., • You have experience maintaining accurate records of customer interactions, success plans, customer relationship progression and opportunity management in a CRM., • You have a deep passion to transform the U.S. healthcare system, especially mental health., • You have the willingness and ability to travel as needed (approx. 15%)., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Our customers are achieving meaningful outcomes with Spring Health, and there's a significant opportunity to turn those stories into a growth lever. By systematically capturing customer impact and elevating our best customers as industry voices, we can accelerate pipeline, improve win rates, and strengthen the market credibility that makes everything else in our GTM motion more effective. The Customer Advocacy Director owns the strategy and execution for how customer stories drive growth. This is a senior individual contributor role accountable for building the programs, proving the ROI, and partnering with executive stakeholders to make customer advocacy a strategic priority. This means producing case studies and proof points that demonstrate results, deploying customer voices in active sales cycles to build buyer confidence, and cultivating a network of customer champions who speak at events, advise on our product, and connect with prospects in their peer communities. A central focus is building our luminaries program and Customer Advisory Board. These programs elevate our top customers as thought leaders, give them a platform to share their expertise, and create a feedback loop that shapes our product and strategy. This role also drives our annual customer awards program, recognizing customers who have achieved exceptional outcomes, and recruits customer speakers for our annual customer and prospect event. Additionally, the role supports regional events by activating customers to attend, speak, and connect with prospects where they are. This is a full-time remote position reporting to our Senior Director, B2B Content and Communications. Occasional travel may be required for team or company events or meetings. What you'll do: • Own the customer advocacy strategy end-to-end. Partner with VP and C-level stakeholders across Sales, CS, Marketing, and Product to align on priorities and secure investment. Present program impact to executive leadership and influence company-wide GTM strategy., • Own the customer storytelling engine. Produce case studies (written and video), extract proof points for Sales and campaigns, and ensure coverage across key segments. Manage agency partners or contractors for content production as needed., • Build and scale the reference program. Maintain a segmented reference database as the single source of truth for reference status, participation history, and fatigue tracking. Ensure requests are fulfilled quickly with the right customer matched to the right prospect., • Build a program that elevates top customers as industry voices. Identify and cultivate champions willing to speak, advise, and advocate. Place customers at conferences, webinars, and press opportunities. Recruit customer speakers for our annual customer and prospect event. Define the give/get framework for customer participation., • Drive the annual customer awards program end-to-end. Define nomination criteria, manage intake from CS and Sales, coordinate selection and announcements, and leverage winners for case studies, speaking, and PR., • Own the CAB strategy and execution (~50 participants). Plan and execute 1 annual in-person meeting and 2-3 virtual sessions. Gather strategic feedback and route insights to Product and leadership., • Activate customers to attend, speak at, and co-host regional events. Partner with Events and Sales to create peer networking opportunities in key markets., • Sales consistently uses customer proof to accelerate deals and win rate improves for reference-influenced opportunities, • A pipeline of customer stories covers key segments, use cases, and buyer personas, • Luminaries program produces a steady stream of speakers, press mentions, and peer advocates, • CAB operates at full capacity with strong participant NPS and insights that influence product and strategy, • 10-12+ years of experience in customer marketing, customer advocacy, or customer success at a B2B company., • Track record of building, scaling, and proving ROI on customer programs (references, case studies, advisory boards, or speaker programs) with measurable business impact., • Experience partnering with VP and C-level stakeholders and presenting to executive leadership., • Strategic leadership: you can set the vision, build the roadmap, and influence cross-functional priorities without direct authority., • Relationship skills: you know how to earn customer trust and make the ask without burning goodwill., • Operational excellence: you can build systems, manage complexity, and deliver reliably at scale., • Experience managing agency partners, contractors, or cross-functional project teams., • Experience managing a Customer Advisory Board or executive engagement program., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Principal Customer Success Manager to join our team to manage our largest payer customer. Reporting to the Head of Customer Success for Payers and Partners, you will serve as a dedicated relationship owner, advocate, and leader overseeing Spring's largest and most strategic, integrated payer. You will spearhead critical cross-functional initiatives, retention, growth, and serve as a trusted consultant to key stakeholders. This role requires deep expertise and tenure managing jumbo, complex customer relationships. More specifically, we are seeking a customer success professional with extensive experience managing and navigating national payer relationships. This is a full time, fully remote position with approximately 10 to 15 percent travel required. What you'll do: • Serve as the senior leader and dedicated strategic partner for Spring Health's largest payer customer, • Develop collaborative working relationships with payer leadership to spearhead initiatives that drive meaningful impact, retention, and growth, • Consistently demonstrate Spring Health's value proposition and link to customer's defined success metrics, • Own the customer lifecycle from implementation to engagement strategies to contract upsells and renewals. This will include:, • Timely action plans and account planning, • Engagement communication ideation, strategy & execution, • Ongoing reporting and insights to deliver data-driven recommendations, • Business review creation and presentation to senior executives, • Spearhead cross-functional initiatives to present key customer feedback and process improvements, • Drive variable revenue through targeted engagement strategies, • Customer Retention and Renewal Rate: High retention and renewal rates, securing long-term growth with key customer relationships., • Bachelor's degree or higher preferred, • 10-15 years of experience in account management/customer success/healthcare management, preferably with National Accounts/Jumbo Payer Customers, • Extensive experience managing and expanding relationships with national and regional health plans; proven ability to influence executives and key business stakeholders., • Demonstrated success achieving renewal, upsell, and revenue growth targets within jumbo accounts., • Experience in upselling and retaining customers to drive additional revenue (recurring and variable), • Exceptional project management skills and organization, • Innate ability to thrive in fast-paced environments, • Outstanding communication skills with a thoughtful and collaborative approach to relationships, • Humility, resourcefulness, directness, ambition, professionalism, • Proven ability to question, probe, and challenge partners to ensure their ultimate needs are met, • A deep passion for transforming the U.S. healthcare system, especially mental health, • Previous exposure to the complexities and challenges in US healthcare, • Demonstrated passion for, and understanding of, mental illness and the broader U.S. healthcare system, • Experience using data visualization techniques to present key findings, • Experience with member communication strategies, • Proven track record of portfolio retention and growth across national and regional health plans Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. The Strategic Customer Success Account Manager at Spring Health builds and manages relationships with the company's largest customers to ensure satisfaction, retention, and growth. This role oversees the full customer lifecycle, aligning Spring's solutions with customer goals to drive engagement and revenue. Success is measured by accurate forecasting, achieving revenue targets, and fostering strong relationships across all levels of the customer organization. This is a remote, full time position on our team reporting to the Director of Strategic Customer Success. Occasional travel (10%) may be required for in-person events or meetings. What you'll do: • Serve as a product expert and advocate for mental health, supporting a portfolio of Spring Health's largest and most impactful partners., • Own forecasting projections for revenue, renewals, and upsell opportunities across your portfolio, ensuring the delivery of accurate forecasts., • Identify and position upsell opportunities proactively, driving revenue growth by aligning solutions with customer goals., • Develop and manage positive relationships with multiple customers, consultants, and key stakeholders to build trust and ensure satisfaction., • Manage the entire customer lifecycle, including implementations, engagement strategies, renewals, and upsells by:, • Developing timely, actionable account plans, • Managing census files efficiently, • Designing and executing member engagement communications, • Preparing and presenting business reviews to senior HR executives, • Delivering insightful, data-driven recommendations aligned with customer success metrics, • Developing renewals strategy and delivering proposals/contracts, • Managing the end-to-end deal cycle (procurement process), • Collaborate cross-functionally to collect customer feedback and recommend process improvements across internal teams., • Support sales efforts by partnering on retention, upsell initiatives, and expansion opportunities as well as supporting net new business acquisition through efforts like attending finalist meetings., • Customer Renewal and Expansion, • Relationship with Executive Buyers, • Gross Retention Rate (GRR), • Net Revenue Retention (NRR), • Net CACV Retention (NCR), • Product utilization and engagement, • Net Promoter Score (NPS), • Bachelor's degree or higher preferred., • 10+ years of experience in account management, customer success, or healthcare management, ideally in B2B2C environments and at early-stage companies., • Previous experience driving forecasting, renewals, and upsell revenue., • Previous experience managing Fortune 100 clients and overseeing a portfolio valued at $25M or more., • Strong understanding of sales motions similar to farmer sales roles, emphasizing relationship building and portfolio expansion., • Exceptional communication skills, with the ability to collaborate effectively and build trusted relationships., • Experience creating growth through portfolio management, upsells, and cross-sell opportunities., • Organized, with high attention to detail and the ability to manage competing priorities effectively., • Resourceful, proactive, and able to thrive in fast-paced environments., • Ability to probe, challenge, and consult customers to align solutions with their ultimate needs., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Export Specialist - Air and Ocean Export Freight Forwarding - Jersey City, NJ Freight Forwarding | Jersey City, NJ | NY/NJ Metro $62,000 to $78,000 Base + Bonus + Benefits WHY THIS ROLE An established international freight forwarder is growing its Jersey City export team and is hiring an Export Specialist to support air and ocean export shipments across the NY/NJ gateway. The role sits within a busy export desk handling regular freight for high-tech, automotive parts, pharma, premium retail, consumer goods, and time-critical accounts. Shipments move through EWR, JFK, Port Newark, and the wider Port of NY/NJ network. This is a hands-on export operations role covering booking, documentation, AES filing, EEI filing, customer updates, carrier coordination, shipment tracking, billing, and CargoWise file control. WHAT YOU'LL DELIVER • Manage air and ocean export files from booking through final billing., • Handle AES filings, EEI filings, SLI documentation, and export paperwork., • Prepare commercial invoices, packing lists, certificates of origin, export declarations, and full export documentation packs., • Coordinate with airlines, ocean carriers, co-loaders, truckers, overseas agents, and internal forwarding teams., • Track cargo readiness, export cut-offs, flight departures, sailing schedules, milestones, and shipment exceptions., • Support shipments across high-tech, automotive, pharma, retail, regulated cargo, and time-critical freight., • Maintain accurate files, billing data, customer notes, reporting, and documentation in CargoWise., • Provide customers with shipment updates, pre-alerts, POD confirmation, and issue resolution., • Support invoice accuracy, cost control, file compliance, and margin discipline. WHAT WE'RE LOOKING FOR • 3+ years of US freight forwarding experience in air export, ocean export, or international export operations., • Working knowledge of AES, EEI, SLI, HTS, export documentation, and US export compliance., • Experience managing export shipments from booking through billing., • CargoWise experience across file creation, documentation, reporting, billing, and shipment control., • Familiarity with EWR, JFK, Port Newark, Port of NY/NJ, and NY/NJ export workflows., • Understanding of air freight, ocean freight, carrier bookings, export cut-offs, and overseas agent coordination., • Exposure to high-tech, automotive, pharma, retail, consumer goods, regulated cargo, or premium freight accounts., • Strong communication skills with customers, carriers, vendors, overseas offices, and internal teams., • Ability to manage multiple live shipments while maintaining accuracy, urgency, and service quality., • Candidates from import operations, customs brokerage, or general freight forwarding backgrounds may be considered where there is clear export operations knowledge and the ability to manage files end-to-end. WHAT'S ON OFFER • Base salary of $62,000 to $78,000 depending on export experience and product depth., • Annual performance bonus up to 8% of base., • Full medical, dental, and vision coverage from day one., • 401k with 4% employer match., • 18 days PTO plus US public holidays., • Commuter benefits., • Hybrid working model with 3 days per week in the Jersey City office and 2 days remote., • Standard office hours are 8:30am to 5:30pm Eastern, with flexibility around export cut-off windows. PROGRESSION This role offers a clear route toward Senior Export Specialist, Export Team Lead, Export Supervisor, Air Export Supervisor, Ocean Export Supervisor, or Operations Supervisor. The Jersey City branch has a strong record of promoting from within and continues to invest in its export freight forwarding team across air freight, ocean freight, and NY/NJ gateway operations. Qualified professionals are encouraged to apply directly or confidentially express interest. All inquiries are handled with strict discretion.

Aerostrat is a fast growing B2B SaaS company building a complete maintenance planning solution for the aviation industry. Our core product, Aerros, enables our customers to plan all the maintenance on hundreds of aircraft in a matter of minutes. Our solution helps customers understand the cost and efficiency of their maintenance operations while giving them the confidence to make data-backed business decisions. Over the past ten years Aerostrat has achieved a customer base that includes some of the world’s most well-known airlines and aircraft operators. Aerostrat’s success to date has been driven by a lean team focused on transforming complex asks into an easy to use product. Aerros is maintenance planning software for the aviation industry, focused on making it easy to build, analyze, and improve maintenance plans. At the core of our product is an in-house developed calendar engine and a variety of workflows for collaboratively creating and editing the schedule’s data. In this role, you will work directly with the CEO and VP of Engineering to guide features, products, and improvements from conception to launch. You will have ownership of expanding and refining our core offering and work closely with our engineering team to make your designs a reality. You will collaborate with internal and external stakeholders to gain a deep understanding of our problem space, gain product intuition, and help us drive business impact through product outcomes. • Build and maintain a cohesive and impactful data-driven product roadmap for our core product, Aerros, • Drive product improvements & initiatives through clear, cohesive and well-thought out product specs/designs, • Analyze product data to guide your product decision making, • Gain a deep understanding of our user personas, and what is important for different user segments, • Work directly with customers to gather requirements, vet existing designs, and understand their priorities, • Orchestrate cross-org executions with engineering, leadership, design, and the business team to build complex products and features, • Provide strategic direction for our current and new products to maximize short- and long-term opportunities, • Learn everything there is to know about aviation maintenance planning through our on-boarding process (so don't worry if you do not have any experience in this industry!), • Have 8+ years of engineering, product management, technical program management, or equivalent experience for B2B SaaS companies, • Experience using both qualitative and quantitive mechanisms for prioritization, • Experience eliciting requirements from end users and turning those requirements into functional specification documents, • Have lead teams or 2+ years of management experience, • Experience with fundamental concepts such as user segmentation/personas, OKRs, and usage loops., • Demonstrates creative problem-solving and strong product intuition, • Are an excellent written and verbal communicator able to distill complex ideas into simple messages, • Have a growth mindset, leading you to question the status quo and identify and champion improvements to the systems around you, • Aerospace maintenance experience or interest in the aerospace industry, • Have proven experience launching products 0 to 1 with user centric product design, • You have experience gathering and prioritizing requirements and turning them into cohesive, easily understandable product requirement documents., • Have an engineering, software, or other technical background, • Have hands-on experience gathering and analyzing usage data from platforms like PostHog or FullStory, • 2+ years of experience building, designing, and evaluating AI/ML systems As a Principal Product Manager at Aerostrat, you will be a critical part of our growth journey. You will have a direct impact on the continued success of our existing product and new products/modules. You will have the opportunity to design products from the ground up and build a larger product org to support your efforts. Aerostrat products are developed with direct feedback from our customer base, and as part of our team, you will identify the real asks behind customer requests, and help us turn those ideas into smooth, easy-to-use experiences for our customers. At Aerostrat we pride ourselves on our excellent work environment with a fully remote team and tools, flexible hours, and a strong focus on results - not how many hours you spend available on Slack. Working at Aerostrat will offer you an opportunity to solve real customer problems, foster a healthy work-life balance, and make a huge impact on a highly success product used by many of the airlines behind your travel and the packages on your doorstep. $150,000 - $240,000 a year • Working remotely with flexible hours to remove commute times, • Unlimited PTO and 11 holidays per year, • Multiple health insurance options with the possibility of an HSA with employer contributions, • 401k with matching, • Flexperks to cover work from home expenses, cell phone, and internet., • Travel rewards with our corporate travel provider, • Annual team retreats, • Title: Principal Product Manager, • Salary: $150,000 – $240,000, • Job Type: Full-time; Remote (Preference is within 50 miles of Seattle), • Schedule: Monday - Friday; Normal business hours We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

As Senior Product Manager on the Disruption Core & Commerce team, you will work at the intersection of the business, software development, data science, and user experience to create innovative solutions and intuitive user experiences to reduce the stress of traveling. You will have a competitive understanding of the travel landscape to facilitate the creation of successful new features. On any given day - whether you’re weighing the tradeoffs of offering new features, scoping and specifying solutions with partners, or shepherding features through development - your contribution will be critical to Hopper’s current and future success. Leveraging data science to solve customers’ problems is in Hopper’s DNA. While this began with helping customers save money by booking at the best time, we’ve also built a suite of novel Fintech products which help customers save money, retain optionality to cancel or change their trips as needed, and help them seamlessly rebook when they run into problems during their travel. This position is on the Disruption team, focused on solving that last problem. Hopper offers a product called Disruption Assistance for Any Reason that helps customers navigate flight delays and cancellations, and ultimately get where they want to go. If a customer experiences a disruption, they can rebook themselves on any airline – for free – or get a 100% refund of their trip cost. The Disruption team is expanding rapidly by offering our product in new distribution channels, and scaling the business into an enterprise. As the Senior Product Manager for the Disruption team, you are part of a cross functional team that is dedicated to this specific product; you will have immense impact, experience no gatekeeping, and no competing priorities, allowing you to truly focus on product work and your customers! What would your day-to-day look like * Manage a product roadmap across several different business objectives and distribution channels, ensuring that we are executing against the highest impact items at any given time, and delivering things on time. * Figure out how to leverage AI to improve our customer experience and internal processes to execute our implementation pipeline successfully. * Work closely with external partners on new and existing implementations; earn and maintain trust by building good relationships. * Work closely with internal stakeholders to understand feature gaps and solution around them; earn and maintain trust by building good relationships. * Rapidly test sound hypotheses through new merchandising experiments at different points in the customer journey to increase revenue * Use data to identify user behavior and purchase patterns, which directly lead to hypotheses around opportunities that can be measurably validated/invalidated through simple experiments * Launch new partnerships, end to end: from sales pitch to design to development to customer service to optimization. This person will launch things from the ground up and grow them into mature products. * Work with customer service to understand and identify customer problem trends * Work with back-end and front-end engineers, designers, legal, and many other stakeholders to launch innovative features quickly and bug-free * Learn and use a diverse set of analytics and AI tools An ideal candidate has * B2B and B2C experience * Delivered impactful and delightful features at scale * Has incorporated AI into their product or processes to achieve business outcomes * Strong experience, knowledge of, and/or keen interest in Fintech, Insurtech, or risk-based products * An innovative and detail-oriented approach to problem-solving * Extreme attention to detail, and simultaneously the ability to think and operate strategically. * Exceptional ability to grasp, manage, and articulate complex systems * Experience connecting innovative solutions to real-world, user problems with actual business needs of a rapidly scaling organization * Technical depth that allows you to communicate with, understand, and earn the respect of world-class engineers and data scientists * A track record of being proactive and persuading colleagues by constructing a compelling narrative both in-person and in-writing * Past success analyzing data, drawing accurate conclusions, and adjusting strategy accordingly * No ego, and a strong focus on doing what is right for the customer and the company Perks and benefits of working with us: * Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages. * Unlimited PTO. * Carrot Cash travel stipend. * Access to co-working space on demand through FlexDesk AND Work-from-home stipend. * Please ask us about our very generous parental leave, much above industry standards!. * Entrepreneurial culture where pushing limits and taking risks is everyday business. * Open communication with management and company leadership. * Small, dynamic teams = massive impact. * 100% employer paid Medical, Dental and Vision coverage for employees. * Access to Disability & Life insurance. * Health Reimbursement Account (HRA). * DCA/ FSA and access to 401k plan. More about Hopper At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands. Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company’s recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year. Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.. Come take off with us! #LI-REMOTE

About Ditto: Ditto is redefining how data moves at the edge. Our mission is to make it seamless for developers to build resilient, real-time applications, regardless of network conditions. Whether you're in a stadium, airplane, or remote military base, Ditto's peer-to-peer sync engine ensures devices stay connected and data stays consistent, even without internet. With more than $145 million in funding and trusted by organizations like Chick-fil-A, Delta Airlines, and the U.S. military, Ditto powers mission-critical experiences across aviation, retail, travel, hospitality, defense, and more. As a globally distributed, fast-growing startup, we’re committed to building a diverse and inclusive team that reflects the wide range of perspectives needed to solve the world’s hardest connectivity problems. As a Forward Deployed Engineer (FDE), you are the technical tip of the spear. FDEs are elite, versatile engineers who work shoulder-to-shoulder with our most critical users to solve complex challenges in real time. Your primary mission is to radically decrease the time-to-value of our software by integrating it directly into the user's operational environment. Because you see firsthand how our technology performs in the wild, you will also act as a crucial conduit, feeding technical insights and feature requirements back to our core product engineering team. This role requires a highly adaptable problem-solver who is comfortable moving fast, navigating ambiguity, and figuring things out quickly in high-stakes environments. * Implement the Core Aggregation Node: Lead the on-site architecture, deployment, and configuration of our central data hub within SOCOM's highly secure, distributed cloud environment. * Architect and Manage GovCloud Infrastructure: Stand up, harden, and operate production workloads on AWS GovCloud at high impact levels, ensuring full compliance with security and accreditation requirements. * Deploy and Maintain Container Orchestration: Own the lifecycle of Kubernetes clusters (including RKE2/K3s variants) across cloud and on-premise environments, managing upgrades, scaling, monitoring, and incident response. * Engineer Secure Cross-Domain Data Flows: Architect and troubleshoot data synchronization pipelines that traverse Cross Domain Solutions (CDS) and data diodes, ensuring secure, policy-compliant, unidirectional data transfer between classification levels. * Bridge the Gap: Translate the unique, edge-case operational realities you observe (e.g., ATO constraints, network segmentation at the SOCOM enterprise level, cross-domain latency) into actionable technical requirements for the core product development team. * Clearance Requirement: Must hold an active TS/SCI clearance (Due to federal security clearance requirements, U.S. Citizenship is strictly required for this role). * 5+ years of experience in platform engineering, DevOps, site reliability engineering (SRE), or cloud infrastructure engineering. This includes hands-on experience deploying, configuring, and troubleshooting complex systems in live production environments. * 2+ years of technical experience with container orchestration platforms and cloud-native architectures in secure environments, including CI/CD pipeline design and infrastructure-as-code tooling. * Demonstrated experience with AWS GovCloud or equivalent FedRAMP-authorized cloud platforms at IL4/IL5/IL6, including a deep understanding of the compliance, networking, and architectural constraints of operating at these impact levels. * A highly adaptable, problem-solving mindset, with the ability to navigate ambiguity, move fast, and balance immediate operational fixes with long-term technical fidelity. * Strong communication skills, both written and verbal. As the crucial bridge between the operational edge and our core development team, you must be able to translate complex, edge-case technical realities and user workflows into clear, actionable requirements for product engineers. * Hands-on experience with Cross Domain Solutions (CDS) and data diodes, including architecting or troubleshooting unidirectional data flows between unclassified and classified networks. * Experience with the Authority to Operate (ATO) process, including STIG implementation, vulnerability management, and working with ISSMs/ISSOs to achieve and maintain accreditation. * Familiarity with SOCOM-specific or SOF-centric IT environments, including an understanding of the SOCOM enterprise network architecture and its unique operational requirements. * Experience with GitOps workflows (e.g., ArgoCD, Flux) for managing Kubernetes deployments in air-gapped or disconnected environments. * Previous experience with event streaming or data messaging platforms (e.g., Kafka, NATS, RabbitMQ) in high-security environments. * Previous experience working directly with DoD, IC, or SOCOM customers, with an understanding of navigating classified network environments. * A background in systems programming (e.g., Rust, Go, or C++) alongside standard scripting, allowing for deep optimization of platform services. Location: Tampa, FL / Fayetteville, NC (On-site required) Clearance: Active TS/SCI We offer competitive salaries and meaningful equity. We believe everyone on the team should have a stake in what we’re building. Benefits vary by region to make sure you're covered in the ways that matter most. In the US, that includes health, dental, vision, life, and disability insurance, plus a 401(k) and flexible spending accounts. Regardless of where you live, everyone at Ditto can utilize flexible time off. And while we work remotely, our Atlanta and San Francisco offices are open if you ever want a place to work or meet up with teammates. At Ditto, we know game-changers don’t always come wrapped in a “perfect” resume. Years of experience? Every single bullet point checked? Meh. That’s not what drives us. What does matter? * Grit. * Curiosity. * Adaptability. * And a genuine spark for what we’re building. So if you’re fired up about our mission but not sure you tick every box - hit that apply button anyway. Use your application to show us how you’ll make an impact here. We’re always on the lookout for exceptional humans who want to grow, stretch, and build something meaningful with us. Ditto is proud to be an equal-opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. Ditto is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let us know.

About Ditto: Ditto is redefining how data moves at the edge. Our mission is to make it seamless for developers to build resilient, real-time applications, regardless of network conditions. Whether you're in a stadium, airplane, or remote military base, Ditto's peer-to-peer sync engine ensures devices stay connected and data stays consistent, even without internet. With more than $145 million in funding and trusted by organizations like Chick-fil-A, Delta Airlines, and the U.S. military, Ditto powers mission-critical experiences across aviation, retail, travel, hospitality, defense, and more. As a globally distributed, fast-growing startup, we’re committed to building a diverse and inclusive team that reflects the wide range of perspectives needed to solve the world’s hardest connectivity problems. As a Forward Deployed Engineer (FDE), you are the technical tip of the spear. FDEs are elite, versatile engineers who work shoulder-to-shoulder with our most critical users to solve complex challenges in real time. Your primary mission is to radically decrease the time-to-value of our software by integrating it directly into the user's operational environment. Because you see firsthand how our technology performs in the wild, you will also act as a crucial conduit, feeding technical insights and feature requirements back to our core product engineering team. This role requires a highly adaptable problem-solver who is comfortable moving fast, navigating ambiguity, and figuring things out quickly in high-stakes environments. * Integrate with Robotic Platforms: Lead the on-site software integration of our platform with unmanned ground, aerial, and maritime systems, building reliable data bridges between our synchronization layer and robotic autonomy stacks. * Develop on ROS2 and DDS Middleware: Architect, build, and troubleshoot software nodes within ROS2frameworks, leveraging DDS (Data Distribution Service) for real-time, publish-subscribe communication between robotic subsystems and our core platform. * Implement MAVLink Integrations: Build and optimize MAVLink-based communication pipelines for telemetry, command, and control of unmanned aerial systems (UAS), ensuring reliable data exchange between our platform and autopilot firmware. * Solve Problems in Real-Time: Act as the first line of technical defense, rapidly diagnosing and resolving software, sensor, and communication issues on robotic platforms as they arise during field testing and live operations. * Bridge the Gap: Translate the unique realities of robotic systems integration—sensor noise, real-time constraints, autonomy edge cases—into actionable technical requirements for the core product development team. * Clearance Requirement: Must hold an active Secret clearance (Due to federal security clearance requirements, U.S. Citizenship is strictly required for this role). * 5+ years of experience in robotics software engineering, autonomous systems development, or related fields. This includes hands-on experience developing, integrating, and testing software on physical robotic platforms (ground, aerial, or maritime). * 2+ years of technical experience working with ROS2 (Robot Operating System 2), including node development, lifecycle management, launch files, and real-time communication via DDS middleware. * Prior experience with MAVLink protocol for UAS telemetry and command/control, including integration with autopilot systems (e.g., PX4, ArduPilot) and ground control stations. * Familiarity with motion planning concepts and algorithms, including path planning, trajectory optimization, and obstacle avoidance in real-world operational environments. * A highly adaptable, problem-solving mindset, with the ability to navigate ambiguity, move fast, and balance immediate operational fixes with long-term technical fidelity. * Strong communication skills, both written and verbal. As the crucial bridge between the operational edge and our core development team, you must be able to translate complex, edge-case technical realities and user workflows into clear, actionable requirements for product engineers. * Experience with sensor fusion and perception pipelines, including integration of LiDAR, IMU, GPS, and camera data for localization and mapping (SLAM). * Familiarity with simulation environments (e.g., Gazebo, AirSim, CARLA) for testing robotic software prior to field deployment. * Prior experience with CRDTs (Conflict-free Replicated Data Types) or local-first software architectures to manage complex data synchronization without a central server. * A background in systems programming (e.g., C++, Rust, or Python) with experience writing performant, real-time code for resource-constrained embedded platforms. * Direct experience with DoD or defense-related robotic programs, including an understanding of safety, certification, and operational constraints for unmanned systems. * Experience with edge computing and containerized deployments on robotic platforms, including lightweight orchestration (K3s, Docker) on ARM-based or embedded hardware. * Familiarity with computer vision frameworks (e.g., OpenCV, TensorRT) and deploying inference models on edge devices for real-time perception tasks. Clearance: Active Secret We offer competitive salaries and meaningful equity. We believe everyone on the team should have a stake in what we’re building. Benefits vary by region to make sure you're covered in the ways that matter most. In the US, that includes health, dental, vision, life, and disability insurance, plus a 401(k) and flexible spending accounts. Regardless of where you live, everyone at Ditto can utilize flexible time off. And while we work remotely, our Atlanta and San Francisco offices are open if you ever want a place to work or meet up with teammates. At Ditto, we know game-changers don’t always come wrapped in a “perfect” resume. Years of experience? Every single bullet point checked? Meh. That’s not what drives us. What does matter? * Grit. * Curiosity. * Adaptability. * And a genuine spark for what we’re building. So if you’re fired up about our mission but not sure you tick every box - hit that apply button anyway. Use your application to show us how you’ll make an impact here. We’re always on the lookout for exceptional humans who want to grow, stretch, and build something meaningful with us. Ditto is proud to be an equal-opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. Ditto is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let us know.

Harness is led by technologist and entrepreneur Jyoti Bansal, founder of AppDynamics (acquired by Cisco for $3.7B). The company has raised ~$240M in Series E venture funding, is valued at $5.5B, and backed by top investors including Goldman Sachs, Menlo Ventures, IVP, Google Ventures, J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures and more. Harness is building the industry’s leading AI-powered software delivery platform, enabling teams worldwide to build, test, and deliver software faster, safer, and more reliably. Writing code is only 30–40% of the engineering lifecycle — the rest involves testing, deployments, security, compliance, and optimization. Harness brings AI and automation to this outer loop, turning complex, time-consuming workflows into streamlined processes at massive global scale. The platform includes industry leading products in CI/CD, Feature Flags, Cloud Cost Management, Service Reliability, Chaos Engineering, Software Engineering Insights, Internal Developer Experience, and API discovery, observability, governance, and runtime protection. Over the past year, Harness powered 128M deployments, 81M builds, 1.2T API calls protected, and $1.9B in cloud spend optimized, helping customers like United Airlines and Choice Hotels accelerate releases by up to 75% and achieve 10x DevOps efficiency. With employees in over 25 countries, Harness is shaping the future of AI-driven software delivery — and we’re looking for exceptional talent to help us move even faster. We are seeking a Principal Customer Architect (Forward Deployed Engineer) to join our Customer Success team. In this role, you will act as a technical expert embedded with our customers to ensure they realize maximum value from our platform. You will configure and optimize platforms for client use cases, build workflows around real user needs, drive product adoption, and keep customer deployments healthy. As a strategic technical advisor, you will enable customers through hands-on support and guidance, helping them achieve their business outcomes while maintaining high satisfaction. This role reports directly to the Director, Customer Architect and will collaborate closely with Customer Success Architects, Product, Engineering, and other cross-functional teams to deliver results. • Technical Enablement & Customer Adoption: Lead technical onboarding and enablement programs to drive high customer adoption and satisfaction. Provide best-practice guidance and hands-on support so customers fully leverage our solutions, aiming to maintain over 90% product adoption in each account., • Strategic Advisory: Serve as a trusted technical advisor to customer teams, understanding their goals and challenges. Influence key stakeholders by articulating how our platform aligns with their business objectives, and guide them on strategic infrastructure improvements to achieve desired outcomes., • Business Value Reviews (BVRs): Plan and deliver regular Business Value Reviews to demonstrate progress toward customers’ goals, product usage, and realized value. Prepare compelling presentations (using Google Slides and other tools) to highlight ROI, technical achievements, and next-step recommendations., • Churn Analysis & Customer Success: Proactively monitor customer health and usage metrics. Perform churn analysis to identify at-risk accounts and technical pain points. Work with customers to resolve issues, optimize their implementations, and ensure technical success — thereby maintaining an Annual Gross Retention Rate (AGRR) above 90%., • Infrastructure as Code Management (IaCM): Deliver hands-on support in the Infrastructure-as-Code module. Help customers implement and manage IaC solutions to automate their cloud infrastructure on platforms like AWS and GCP., • Internal Developer Platforms (IDP): Guide customers in building and improving Internal Developer Platforms on Kubernetes. Assist with setting up CI/CD pipelines, container orchestration, and developer self-service workflows., • Emerging Technology Enablement: Contribute your expertise to new domains such as Software Engineering Intelligence (SEI), Cloud Cost Management (CCM), and Customer Engineering (CE). Help customers adopt these emerging solutions by providing architectural guidance and hands-on assistance., • Cross-Functional Collaboration: Act as the voice of the customer internally. Work with Product and Engineering teams to translate feedback into improvements, influence roadmaps, and troubleshoot complex issues. Partner with Customer Success Managers and Sales to strategize on account plans, renewals, and expansion. We are looking for candidates with a strong technical foundation in modern DevOps practices and tools, particularly in areas related to Infrastructure as Code and Internal Developer Platforms. Infrastructure as Code (IaC) • Hands-on experience with Terraform for managing cloud infrastructure, • Design and reuse of IaC modules across environments, • Proficiency with AWS and GCP, including networking, compute, IAM, and security, • Familiarity with Terragrunt, CDK, Cloud Formation or similar IaC automation frameworks, • Familiarity with Ansible or similar configuration management frameworks Internal Developer Platforms (IDP) • Deep understanding of Kubernetes (EKS, GKE, or self-managed clusters), • Experience with Helm, Kustomize, and other K8s tools, • Workflow orchestrations using CI/CD tools, • Knowledge of developer self-service workflows and platform engineering principles Automation • Proficiency in Python, Bash, or Go for scripting and automation, • Experience setting up comprehensive logging, alerting, and performance dashboards Security & Governance • Understanding of security best practices for infrastructure and DevOps tooling, • Exposure to tools like OPA/Gatekeeper, HashiCorp Vault, or equivalent Soft Skills • Strong customer empathy and consultative mindset, • Ability to explain complex technical architectures to a non-technical audience, • Excellent collaboration and documentation habits, • Senior-level experience (typically 5+ years) in DevOps, SRE, or related engineering roles, • Strong communication and presentation skills with the ability to influence stakeholders, • Experience in customer-facing technical roles (e.g. Solutions Architect, CSE, Professional Services) is a plus, • Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience), • Relevant certifications (e.g. AWS, GCP, Kubernetes, Terraform) are advantageous, • Success in this role will be measured by high customer adoption, AGRR above 90%, and the quality of enablement and strategic guidance delivered. Remote - U.S. • Competitive salary, • Comprehensive healthcare benefits, • Flexible Spending Account (FSA), • Flexible work schedule, • Employee Assistance Program (EAP), • Flexible Time Off and Parental Leave, • Monthly, quarterly, and annual social and team building events, • Monthly internet reimbursement Pay transparency$165,000—$195,000 USD All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at , or you can contact your local law enforcement agency.

Harness is led by technologist and entrepreneur Jyoti Bansal, founder of AppDynamics (acquired by Cisco for $3.7B). The company has raised ~$240M in Series E venture funding, is valued at $5.5B, and backed by top investors including Goldman Sachs, Menlo Ventures, IVP, Google Ventures, J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures and more. Harness is building the industry’s leading AI-powered software delivery platform, enabling teams worldwide to build, test, and deliver software faster, safer, and more reliably. Writing code is only 30–40% of the engineering lifecycle — the rest involves testing, deployments, security, compliance, and optimization. Harness brings AI and automation to this outer loop, turning complex, time-consuming workflows into streamlined processes at massive global scale. The platform includes industry leading products in CI/CD, Feature Flags, Cloud Cost Management, Service Reliability, Chaos Engineering, Software Engineering Insights, Internal Developer Experience, and API discovery, observability, governance, and runtime protection. Over the past year, Harness powered 128M deployments, 81M builds, 1.2T API calls protected, and $1.9B in cloud spend optimized, helping customers like United Airlines and Choice Hotels accelerate releases by up to 75% and achieve 10x DevOps efficiency. With employees in over 25 countries, Harness is shaping the future of AI-driven software delivery — and we’re looking for exceptional talent to help us move even faster. Harness is looking for a highly strategic Web Strategy & SEO Lead to own the global website experience and organic discoverability strategy for Harness.com. This role sits at the intersection of web strategy, SEO/AEO, content architecture, and growth — and is responsible for ensuring Harness is discoverable across traditional search engines and emerging AI-driven discovery surfaces (LLMs, answer engines, zero-click experiences). You will act as the single-threaded owner of website strategy and organic growth: setting direction, defining standards, prioritizing initiatives, and orchestrating execution across internal partners and external vendors. While you will be fluent in Webflow and modern web tooling, this role is not focused on day-to-day publishing or ticket execution. Instead, it is accountable for outcomes: traffic quality, discoverability, conversion, and pipeline impact This is not a “ticket taker” role. This is a strategic owner role for someone who thrives on clarity, leverage, and measurable impact • Own the end-to-end web strategy for Harness.com, aligning site architecture, content, and UX with business goals (pipeline, product adoption, brand)., • Act as the primary owner of the website roadmap, balancing strategic initiatives with ongoing production needs., • Continuously evolve the website to reflect product launches, positioning updates, and market trends., • Own Harness’s organic discoverability strategy across traditional search engines and AI-driven answer engines (e.g. Google SGE, ChatGPT, Perplexity, Claude)., • Define and evolve an AEO / GEO strategy focused on entity authority, structured content, use-case clarity, and high-signal pages optimized for LLM citation and summarization., • Partner with Product Marketing and Content to ensure product positioning, narratives, and use cases are reflected in search- and AI-readable site architecture., • Lead keyword strategy, content gap analysis, and competitive audits — with increasing emphasis on intent, topics, and entities over pure keyword volume., • Establish standards for technical SEO, structured data, internal linking, and content templates that scale across modules and solutions., • Own performance measurement across classic SEO metrics and emerging indicators of AI discoverability (citations, visibility, zero-click exposure)., • Manage and direct external SEO / GEO agencies or vendors, setting strategy, reviewing output, and holding them accountable to performance outcomes., • Own the Webflow platform strategy, including site architecture, CMS structure, templates, governance, and quality standards., • Ensure Webflow is used as a scalable, performant growth platform, • Partner with design, engineering, and external vendors to ship new site experiences, templates, and technical improvements., • Oversee execution of site updates and launches, ensuring speed, accessibility, SEO hygiene, and brand consistency., • Set clear processes and prioritization for web work, • Optimize key conversion paths across the site (product pages, solutions, resources, demos)., • Run experiments (A/B tests, messaging iterations, layout changes) to improve engagement and conversion rates., • Partner with demand gen on landing pages and campaign experiences., • 6+ years of experience in web production, SEO, or digital marketing in a B2B SaaS or tech environment., • 1+ years of experience in WebFlow CMS specifically. Deep familiarity with modern CMS platforms and web tooling., • Experience owning web and organic growth strategy through influence, prioritization, and vendor management, not just hands-on execution., • Proven experience owning and operating a high-traffic, high-impact website., • Strong hands-on SEO expertise (technical, on-page, and content), • Strong understanding of B2B buyer journeys and how websites support demand generation., • Comfortable working with data and analytics to guide decisions., • Highly organized, detail-oriented, and able to balance strategy with execution., • A proactive operator who sees problems, proposes solutions, and drives them to completion., • Experience in DevOps, cloud, or developer-focused products, • Familiarity with marketing automation, personalization, or experimentation tools, • Experience partnering with global teams and supporting international sites, • Basic HTML/CSS knowledge or comfort working closely with developer, • Remote within the U.S or Hybrid from one of our U.S offices., • Competitive salary, • Comprehensive healthcare benefits, • Flexible Spending Account (FSA), • Flexible work schedule, • Employee Assistance Program (EAP), • Flexible Time Off and Parental Leave, • Monthly, quarterly, and annual social and team building events, • Monthly internet reimbursement The anticipated base salary range for this position is between $130,000 and $150,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The compensation package for this position may also include equity, and benefits. More details about our company benefits can be found at the following link: . Pay transparency$130,000—$150,000 USD All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at , or you can contact your local law enforcement agency.

About the Role We are seeking an exceptional, AI-native Senior+ Product Manager to build and lead the intelligence and reconciliation backbone of HTS across Flights, Hotels, Cars, and Ancillaries. This role owns the systems that define pricing intelligence, supplier performance reporting, and financial truth across millions of travel transactions. You will design and scale model-driven infrastructure that continuously interprets transactional data, generates reference pricing, detects performance shifts, reconciles financial flows, and governs revenue integrity in real time. This is a foundational role at the intersection of marketplace economics, machine learning, and financial systems. You will partner deeply with Data Science and Engineering to productionize predictive models, define evaluation frameworks, manage model lifecycles, and ensure intelligence systems are measurable, adaptive, and trusted. The work you do will directly shape partner economics, supplier transparency, and HTS’s global commerce platform. What would your day-to-day look like: * Own the end-to-end strategy and roadmap for pricing intelligence, supplier performance intelligence, and financial reconciliation across all travel verticals. Architect and evolve reference pricing systems leveraging predictive modeling, elasticity signals, competitive benchmarking, and real-time anomaly detection. * Build the supplier intelligence layer, transforming transactional data into automated performance signals, demand insights, and pricing diagnostics. * Establish and govern the canonical source of truth for revenue, margin, take rate, transactions, and cancellations across systems and partners. Design model evaluation, monitoring, and feedback frameworks, including drift detection and continuous improvement mechanisms. * Implement automated reconciliation and anomaly detection systems to proactively surface financial inconsistencies at scale. * Drive cross-functional execution across Engineering, Data Science, Finance, Commercial, and Supply to deliver production-grade, model-integrated infrastructure. An ideal candidate has: * 5+ years of Product Management experience, including ownership of AI-native products and model-driven systems in production. You have built and scaled systems where AI is foundational to product behavior — not an additive feature. * Hands-on experience writing prompts, designing evaluation harnesses, or prototyping with LLMs/foundation models as part of their PM workflow (not just overseeing others doing it) * Demonstrated experience operating as an AI-native PM, with hands-on ownership of model lifecycle management including problem framing, signal design, evaluation metrics (e.g., precision/recall tradeoffs, forecasting accuracy), monitoring frameworks, drift detection, and retraining strategies. * Experience shipping predictive systems, anomaly detection platforms, automated decisioning infrastructure, or model-driven pricing systems at scale. * Strong fluency with SQL and large-scale transactional datasets. * Experience owning pricing systems, financial reporting platforms, marketplace intelligence tools, or reconciliation frameworks. * Deep understanding of marketplace economics, revenue mechanics, and pricing strategy. * Track record of delivering complex, cross-functional systems with measurable business impact. * Exceptional communicator able to operate effectively across technical, financial, and commercial stakeholders. Bonus: * Prior experience in Data Science, Engineering, or a highly technical role. * Background in travel commerce, fintech, ads, or other transaction-heavy marketplace environments. Perks and benefits of working with us: * Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages. * Unlimited PTO. * Carrot Cash travel stipend. * Access to co-working space on demand through FlexDesk AND Work-from-home stipend. * Please ask us about our very generous parental leave, much above industry standards!. * Entrepreneurial culture where pushing limits and taking risks is everyday business. * Open communication with management and company leadership. * Small, dynamic teams = massive impact. * 100% employer paid Medical, Dental and Vision coverage for employees. * Access to Disability & Life insurance. * Health Reimbursement Account (HRA). * DCA/ FSA and access to 401k plan. More about Hopper At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands. Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company’s recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year. Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.. Come take off with us! #LI-REMOTE

Savino Del Bene is a Global Freight Forwarding Company headquartered in Florence, Italy. With more than 295 offices and 5,500 employees globally, Savino Del Bene is one of the leading logistics companies that offers import, export, customs brokerage services and warehousing third-party solutions servicing several Vertical Markets. We are currently looking for an Ocean Import Specialist to join our team. We are looking for a motivated and passionate candidate to become part of our high-paced, professional Ocean import team. Essential Job Functions: • Receive, review, and process import documentation for accounts., • Ensure documentation is accurately processed, distributed, and released to carriers, customers and agents in a timely manner., • Obtain and create quotes for shipments and source the best method of transportation., • Work with Brokerage or CFS to coordinate and monitor the release of goods from the carrier, Customs, or other governmental agency examinations that may be required., • Communicate with overseas agents to ensure proper pre-alerts and documentation., • Continue to explore different options to reduce cost, and increase revenues., • Track and trace shipments and provide updates to clients and sales., • Uphold a strong and professional relationship with airlines, transportation agencies, and sales., • Demonstrate an emphasis on customer satisfaction per company policy., • Maintain shipment files and ensure billing is completed in a timely fashion., • Assist as a backup for alternate accounts., • Perform other duties as assigned., • Must be able to perform essential job functions with or without reasonable accommodations Required Skills/Abilities: • Excellent verbal, written, and listening communication skills, • Commitment to teamwork with all other functional areas, • Strong work ethic, • Ability to operate in a fast-paced environment, • Excellent problem-solving and organizational skills, • Proficient in Microsoft Office (Word, Excel, PowerPoint) Internet and Windows, • Ability to handle multiple responsibilities, • Must possess excellent customer service skills with the ability to grasp extensive knowledge while dealing with a variety of people., • Must have strong organizational and time management skills., • Ability to read, analyze and interpret verbal and written requests and directions., • Must have the ability to compose letters, memos, emails and other written documentation clearly and concisely., • Be able to present one’s self in a highly cooperative and professional manner when meeting both internal and external customers and vendors face to face., • Ability to organize and manage multiple priorities. Offering: • Salary based on experience, • 401k with a match, • Full medical benefits, • Vacation, Sick and PTO time

Aerostrat is a fast-growing B2B SaaS company building a complete maintenance planning solution for the aviation industry. Our core product, Aerros, enables our customers to plan all the maintenance on hundreds of aircraft in a matter of minutes. Our solution helps customers understand the cost and efficiency of their maintenance operations while giving them the confidence to make data-backed business decisions. Over the past ten years Aerostrat has achieved a customer base that includes some of the world’s most well-known airlines and aircraft operators. Aerostrat’s success to date has been driven by a lean team focused on transforming complex asks into an easy-to-use product. As a Sr backend software engineer at Aerostrat, you'll play a critical role in expanding our infrastructure and APIs to ensure we can scale with our customers. As a member of our small but growing engineering team, you'll need to be a self-motivated, high-impact and driven individual that goes out of your way to learn about and produce the best solutions for our customers. Because our team is so lean, you will have a real opportunity to contribute to the direction of the product and see your ideas make it into production on a regular basis. • Learn everything there is to know about aviation maintenance planning through our on-boarding process (so don't worry if you do not have any experience in this industry!), • Analyze tough customer problems and come up with great designs that you will turn into efficient backend solutions, • Design, develop, and maintain scalable systems and well-tested features, • Design and implement services that are reliable, high-quality, performant, and sustainable, • Work with our business team to build great user stories and designs from (sometimes) ambiguous requirements or problems, • Occasionally wear many hats due to our smaller team size, with opportunities to work on everything from design to deployments, or meeting with our customers to build integrations for them, • You have significant experience with C#/.NET and SQL Server databases, • You have significant experience building and consuming REST APIs and microservices, • You have significant experience building B2B cloud solutions on Azure or AWS, • You love learning about and solving real customer problems, • You care a lot about making an impact on the business since we have such a small team, you'll be shipping important features all the time, • You are a self-starter who gets excited about learning and improving anything possible since we are still constantly developing many parts of our engineering stack, • You have a positive attitude and communication style because we've learned that excellent written communication and attitude go a long way for a remote team, • 5+ years of work experience in C#/.NET, • 5+ years of work experience with SQL databases, • 3+ years of work experience working on REST APIs, • 3+ years of work experience working with Azure or AWS cloud projects, • 3+ years of work experience building technical designs for other engineers, • Aerospace maintenance experience or interest in the aerospace industry, • Experience building B2B SaaS applications As an engineer at Aerostrat, you will be a critical part of our growth journey. You will have a direct impact on the continued success of our existing product and play a foundational role in the development and refinement of our product offerings. Aerostrat products are developed with direct feedback from our customer base, and as part of our team, you will have opportunities to work closely with customers and have a voice to shape the direction of our products. At Aerostrat we pride ourselves on our excellent work environment with a fully remote team and tools, flexible hours, and a strong focus on results - not how many hours you spend available on Slack. Working at Aerostrat will offer you an opportunity to solve real customer problems, foster a healthy work-life balance, and make a huge impact on a highly successful product used by many of the airlines behind your travel and the packages shipped to your doorstep.$140,000 - $200,000 a year • Working remotely with flexible hours to remove commute times, • Unlimited PTO and 11 holidays per year, • Multiple health insurance options with the possibility of an HSA with employer contributions, • 401k with matching, • Flexperks to cover work from home expenses, cell phone, and internet., • Travel discounts with our corporate travel provider, • Annual team retreats, • Title: Sr Software Engineer, • Salary: $140,000 – $200,000, • Job Type: Full-time; Remote (Within 50 miles of Seattle, WA preferred), • Schedule: Monday - Friday; Normal business hours We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At ___, we’re an AI-first company helping the world’s leading brands create personalized customer experiences that build loyalty and fuel growth. Our AI-powered Customer Data Cloud, built on multi-patented technology, enables more than 400 ___, including Alaska Airlines, Wyndham Hotels & Resorts, and DICK’S Sporting Goods, to turn customer data into a competitive advantage. We unlock the full value of customer data with simplicity and speed. AI is at the core of our platform and the way we work — from powering advanced identity resolution and predictive analytics to streamlining internal workflows and decision-making. It’s not just a capability; it’s part of our DNA. Our team thrives on curiosity, collaboration, and transparency, fostering a culture where everyone can contribute, learn, and grow. We welcome talented individuals from diverse backgrounds to help us remove data bottlenecks, accelerate business impact, and push the boundaries of what AI can do for the world’s most innovative companies. With offices in Seattle, New York City, London, and Melbourne, you’ll join a fast-growing team tackling critical challenges at the intersection of AI, data, and customer experience. Ready to make an impact? Let’s talk. We’re always eager to connect with individuals who are passionate about partnering with customers, helping them achieve their goals, and ensuring they get maximum value from our platform. While we don't currently have an open position available, we’re growing and regularly hire for a range of Customer Success roles across multiple levels. In these roles, you’ll collaborate closely with customers to understand their business objectives, design solutions that align with their goals, and provide expert guidance on data strategies, platform adoption, and best practices. Whether you’re troubleshooting technical issues, leading implementation projects, or proactively identifying opportunities for growth, you’ll play a vital role in building long-term partnerships and driving customer success. If you’re interested in joining Amperity’s Customer Success Team but don’t see an opportunity that you’d like to apply to, please submit your resume. We’ll keep your information on file and will reach out if we find a match! We have a hybrid work model for employees based in Seattle, WA, and New York, NY, with three days in the office days each week, providing a mix of in-person collaboration and remote flexibility We will also consider fully remote in CA, CO, FL, GA, IL, IN, MA, MN, NJ, OH, OR, and TX

About Ditto: Ditto is redefining how data moves at the edge. Our mission is to make it seamless for developers to build resilient, real-time applications, regardless of network conditions. Whether you're in a stadium, airplane, or remote military base, Ditto's peer-to-peer sync engine ensures devices stay connected and data stays consistent, even without internet. With more than $145 million in funding and trusted by organizations like Chick-fil-A, Delta Airlines, and the U.S. military, Ditto powers mission-critical experiences across aviation, retail, travel, hospitality, defense, and more. As a globally distributed, fast-growing startup, we’re committed to building a diverse and inclusive team that reflects the wide range of perspectives needed to solve the world’s hardest connectivity problems. As a Forward Deployed Engineer (FDE), you are the technical tip of the spear. FDEs are elite, versatile engineers who work shoulder-to-shoulder with our most critical users to solve complex challenges in real time. Your primary mission is to radically decrease the time-to-value of our software by integrating it directly into the user's operational environment. Because you see firsthand how our technology performs in the wild, you will also act as a crucial conduit, feeding technical insights and feature requirements back to our core product engineering team. This role requires a highly adaptable problem-solver who is comfortable moving fast, navigating ambiguity, and figuring things out quickly in high-stakes environments. * Implement the Core Aggregation Node: Lead the on-site architecture, deployment, and configuration of our central data hub within a highly secure, distributed network environment. * Master Edge-to-Core Synchronization: You won't just be standing up standard relational databases. You will architect and troubleshoot complex, peer-to-peer data synchronization across edge devices utilizing CRDTs (Conflict-free Replicated Data Types) to manage state in decentralized environments. * Optimize Multi-Protocol Routing: Ensure reliable data flow from the tactical edge to the core by configuring and optimizing routing across heterogeneous and constrained network transports, including BLE, local Wi-Fi, and tactical radios. * Solve Problems in Real-Time: Act as the first line of technical defense, rapidly diagnosing and resolving infrastructure, network, and software issues as they arise on the ground. * Bridge the Gap: Translate the unique, edge-case operational realities you observe (e.g., severe bandwidth constraints, disconnected nodes) into actionable technical requirements for the core product development team. * Clearance Requirement: Must hold an active TS/SCI clearance (Due to federal security clearance requirements, U.S. Citizenship is strictly required for this role). * 5+ years of experience in software engineering, forward deployed engineering, or site reliability engineering (SRE). This includes hands-on experience deploying, configuring, and troubleshooting complex systems in live production environments. * 2+ years of technical experience working with distributed systems and cloud-native architectures. This includes practical experience with container orchestration (e.g., Kubernetes, RKE2, K3s) and event streaming or data messaging platforms. * Prior experience with edge computing, state management, and complex data synchronization. You should understand the challenges of eventual consistency and decentralized architectures. * A highly adaptable, problem-solving mindset, with the ability to navigate ambiguity, move fast, and balance immediate operational fixes with long-term technical fidelity. * Strong communication skills, both written and verbal. As the crucial bridge between the operational edge and our core development team, you must be able to translate complex, edge-case technical realities and user workflows into clear, actionable requirements for product engineers. * Experience with secure data boundaries and mixed classification data. This includes hands-on familiarity with architecting or troubleshooting data flows across Cross Domain Solutions (CDS) to ensure secure, unidirectional data synchronization between unclassified and classified networks. * Prior experience navigating highly secure cloud infrastructures. You must understand the strict compliance and architectural constraints of operating at high impact levels (IL5/IL6). * Experience with advanced networking concepts and multi-protocol routing. This includes troubleshooting data flows and optimizing payloads across constrained, non-traditional, or intermittent networks. * Prior experience with CRDTs (Conflict-free Replicated Data Types) or local-first software architectures to manage complex data synchronization without a central server. * Direct experience operating at the tactical edge, including hardware/software integration with military communication systems, tactical radios, or mobile ad-hoc networks (MANETs). * Familiarity with lightweight container orchestration and deploying workloads in highly resource-constrained environments (e.g., K3s, RKE2, or Nomad). * Previous experience working directly with DoD, IC, or federal customers, with an understanding of navigating highly secure, air-gapped, or classified network environments. A background in systems programming (e.g., Rust, Go, or C++) alongside standard scripting, allowing for deep optimization of routing protocols and edge services. We offer competitive salaries and meaningful equity. We believe everyone on the team should have a stake in what we’re building. Benefits vary by region to make sure you're covered in the ways that matter most. In the US, that includes health, dental, vision, life, and disability insurance, plus a 401(k) and flexible spending accounts. Regardless of where you live, everyone at Ditto can utilize flexible time off. And while we work remotely, our Atlanta and San Francisco offices are open if you ever want a place to work or meet up with teammates. At Ditto, we know game-changers don’t always come wrapped in a “perfect” resume. Years of experience? Every single bullet point checked? Meh. That’s not what drives us. What does matter? * Grit. * Curiosity. * Adaptability. * And a genuine spark for what we’re building. So if you’re fired up about our mission but not sure you tick every box - hit that apply button anyway. Use your application to show us how you’ll make an impact here. We’re always on the lookout for exceptional humans who want to grow, stretch, and build something meaningful with us. Ditto is proud to be an equal-opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. Ditto is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Director, Commercial Sales, the Account Executive will drive new business growth by leading the full sales cycle from prospecting through close. This is a full time, fully remote role that will collaborate closely with proposal, marketing, and customer success teams to expand Spring Health's employer partnerships. What you'll be doing: • Drive and lead the sales process from qualification and introduction through closing and introducing to customer service internal team., • Expand the revenue business through obtaining net new logo customers to reach quota attainment., • Be the liaison between our sales and proposal teams, where you will project-manage RFPs., • Lead and run discovery calls and presentations, with the expectation to create customized presentations., • Be the defacto representative and expert to sell specific products of business that could include, but won't be limited to, ROI reporting, Utilization Reporting, geo-access/ network reporting, etc., • Attend conferences., • Leverage unique and compelling sales tools, including market-facing presentations and internal enablement guides, • You attain your targets as set out for annual revenue, • You successfully complete trainings as assigned, • You collaborate well with your team, leaders and cross-functional peers, • Bachelor's Degree, • 3+ years of sales experience, preferably in a fast paced startup environment (AE3-4), • BDR experience prior to AE experience preferred, or relevant prospecting experience, • Working knowledge of Google Office Suite (Google Docs, Sheets, Slides, Forms, etc.), • Strong working knowledge of the benefits and/or mental health and wellness space preferred, • Proactive approach to customer engagements, • Strong verbal and written communication skills, • The ability to travel up to 10% of the year - to conferences and customers (if required), • You have client-facing experience with mid-to-large size clients, • You are a top performer, yet a collaborative and cross-functional player who thrives in a culture of collaboration, accountability, entrepreneurship, with tremendous drive, intelligence, judgment, • You are a self starter who thrives when given autonomy, with proven ability and desire to build effective internal/external relationships, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. As the MarTech & Ops Lead, you will serve as the owner of our Iterable, owning foundations and scalability across the company. This role sits on our ™ Operations Team, reporting to the Senior Manager of MarTech and Operations. We are a shared services org and your primary stakeholders will be Member Growth, Lifecycle and Provider Comms. This is a full time, remote position on our team. Occasional travel may be required for company or team events or meetings. What you'll do: • Serve as the primary admin for Iterable, ensuring rock-solid configuration, data integrity, and system health. Establish the global standards for naming conventions, folder taxonomy, and user permissions to keep the ecosystem scalable and organized., • Translate complex business requirements from Member Growth and Provider Comms into durable technical designs. Lead advanced builds involving APIs, webhooks, and catalogs, partnering with Engineering and Data teams to bridge the gap between strategy and execution., • Build the "self-service" machinery—reusable templates, snippets, and standardized workflows—that allows marketing and comms teams to deploy high-quality campaigns independently and safely., • Own the strategic relationship with Iterable and related MarTech vendors. Manage the budget, monitor usage/API limits, and lead the roadmap for platform optimizations and new tool integrations., • Lifecycle platforms and data foundations are stable, trusted, and built to scale., • Advanced lifecycle strategies are executable without recurring data, QA, or tooling issues., • Iterable and adjacent tools are used to their full potential, with clear patterns and guardrails., • Production workflows are predictable, efficient, and resilient under load., • 7–10+ years of experience in lifecycle marketing, marketing technology, or CRM operations within B2B2C, SaaS, PLG, or subscription businesses., • Deep hands-on experience with lifecycle automation platforms; Iterable is a must-have., • Strong understanding of marketing data architecture, integrations, event models, and data hygiene., • Proven ability to lead complex martech solutioning in partnership with Engineering and Data., • Highly systems-oriented thinker with strong operational discipline and comfort in ambiguity., • Excellent cross-functional communicator who can translate between technical and non-technical stakeholders., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for an Enterprise Sales Director, Strategic Accounts to join our team and help maximize a massive market opportunity. There is so much potential to provide mental health benefits to employees at top companies and we're looking for someone passionate to help us capture it. This is a full time remote position on our team and occasional travel may be required. What you will be doing: • Full sales cycle role selling into HR/Benefits leaders at larger size companies from 10K to 30K employees and organizations in the assigned territory., • Work closely with BDRs and members of our Strategic Alliances team to close opportunities that they generate, as well as self source your own within your territory by working with brokers and consultants, • Own and iterate full cycle sales pitches using a consultative sales approach, including but not limited to running discovery calls, Spring Health overview presentations, demonstrations of the technology platform, pricing and proposal analysis and reviews, negotiation to close, and more., • Prioritize strategically valuable accounts in the assigned territory, and opportunities in line with our national sales approach and strategy, • Build business cases for VPs/C-levels at mid-size organizations, • Work cross-functionally to provide key market feedback on client and consultant needs and product roadmap, • Develop mutually beneficial partnerships with health insurance brokers and health benefits consultants and grow the relationships over time, • Travel as needed to close the sale and/or support Spring Health in industry events (~30%), • Meet and exceed sales targets by identifying new opportunities in the territory., • Understand client's business needs, pain, challenges and goals to provide solutions that align with their strategic initiatives., • Strong track record of quota attainment in an Enterprise sales role for 8+ years, • Strongly prefer benefits/healthcare sales experience, but not required, • A deep passion to transform the U.S. healthcare system, especially mental health, • Outstanding communication skills and a thoughtful and collaborative approach to sales, • Entrepreneurial focus with a determination to succeed in an innovative, fast-paced environment with a high tolerance for ambiguity, • Strong background and track record of success as an individual contributor, with experience closing 6-figure deals and crushing quota, • Humility, resourcefulness, directness, ambition, extreme comfortability with change, • Emotional intelligence and an empathetic nature, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are hiring for a Strategic Alliances Director to join our team, reporting to the Regional Director, Strategic Alliances. In this role, you will take ownership of a defined portfolio of consulting and brokerage firms building and strengthening senior-level relationships. Your mission is to ensure Spring Health is known, trusted, and actively championed at the firm level as the preferred mental health solution. Operating nationally and globally, you will shape consultant perspective, influence enterprise strategy, and drive consistent advocacy across regions, practices, and specialty groups. By deepening executive alignment and firm-wide engagement, you will create early demand, generate a net-new pipeline, and strengthen our competitive position before opportunities formally enter the market. Through these partnerships, you will play a critical role in expanding Spring Health's inclusion, accelerating growth, and reinforcing our position as the mental health partner of choice across the consulting channel. This is a full time, remote position on our team. Occasional travel may be required for company, team or customer meetings/events. What you'll do: • Build Consultant Relationships at the National & Global Level: Establish Spring Health as the go-to mental health solution by building strong, trust-based relationships with benefits consultants., • Drive Advocacy: Encourage national and global relationships with senior leaders across specialty practices to champion Spring Health, supporting our pipeline and bookings goals., • Support Sales in Territory: Partner with sales, channel partnerships, and other teams to drive pipeline and bookings, engaging consultants and coordinating resources to meet territory goals., • Support Sales Initiatives: Work with Product Marketing to create targeted sales tools and educational materials for consultants., • Represent at National Events: Attend conferences and consultant events to build brand presence and expand influence., • Coordinate Across Teams: Act as a liaison with sales, product, and customer success, bringing consultant insights to inform strategy., • Leverage Market Insights: Provide competitive intel and market insights to help align strategies with consultant needs., • Grow Pipeline through Firm-Level Engagement: Add new opportunities from diverse sources, including self-sourced and partnership-driven leads., • Meet Revenue Goals: Achieve or exceed annual revenue targets by leveraging consultant relationships., • Build Advocacy Network: Develop a network of consultants who recommend Spring Health to clients., • 5-8 years of professional experience in strategic alliances, channel management, or business development within the healthcare or benefits ecosystem., • A proven track record of building and influencing relationships with senior executive leaders at national consulting or brokerage firms., • Demonstrated experience leading strategic accounts at a national or enterprise level, ensuring alignment across diverse regions and internal practices., • Deep understanding of benefits consulting dynamics and a clear ability to translate firm-level advocacy into measurable pipeline and revenue growth., • Strong cross-functional leadership skills, with a history of successfully aligning Sales, Marketing, Product, and Customer Success teams to activate national strategies locally., • High-level executive presence and communication skills, with the ability to clearly position complex value propositions and differentiate in competitive markets., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Director of Clinical Operations & Strategy, the Senior Manager, Clinical Operations & Strategy is a high-impact operator responsible for designing and delivering a portfolio of margin- and performance-improving programs across Clinical Operations. Reporting into Clinical Operations leadership, you will work day-to-day with Clinical leaders, Business Intelligence and Analytics, Finance, and Product to translate strategy into measurable outcomes—then build the operating mechanisms to sustain them. This is a build-and-run role. You'll diagnose problems, design solutions, align stakeholders, execute with rigor, and harden improvements into scalable systems (cadences, tooling, reporting, and accountability). This is a primarily remote role. Occasional travel may be required for company or team events. What you'll do: • Lead a prioritized portfolio of initiatives that materially improve gross margin and delivery margin, • Drive "top of license" and care model optimization workstreams - shifting the right work to the right teams, clarifying scope and standards, and enabling changes through process, tooling, and adoption, • Identify and execute operational levers that enhance leader span of control and reduce friction, while maintaining (or improving) quality and member experience, • Partner closely with Finance and BI to ensure savings/impact are real, attributable, and tracked over time, • Create the operating cadence for Clinical Operations strategic priorities: weekly execution forums, KPI reviews, decision logs, dependency tracking, and escalation pathways, • Implement incident management + problem management to reduce repeat issues, shorten time-to-resolution, and improve reliability, • Develop "program health" mechanisms (dashboards, leading indicators, adoption measures) so leaders can manage proactively, not reactively, • Translate ambiguous goals into crisp problem statements, hypotheses, success metrics, and execution plans, • Drive cross-functional alignment with Product and Clinical Operations partners: requirements, milestones, change management, rollout plans, and feedback loops, • Anticipate risks early and unblock relentlessly - surfacing tradeoffs and pushing decisions to closure, • Define and core, impactful KPIs that matter (leading + lagging), build clear baselines, and set targets, • Build and socialize executive-ready narratives that communicate progress, risks, decisions needed, and expected impact, • Build the operating system: Establish a clear execution cadence (forums, KPI reviews, decision/RAID logs, dependency tracking, escalation paths) so priorities are aligned, progress is visible, and leaders can manage proactively, • Deliver measurable margin impact: Own and ship a portfolio initiatives with finance-aligned baselines, targets, and tracking - driving durable workflow/tooling changes that stick (not one-time fixes), • Scale reliability and leader leverage: Implement incident + problem management and "program health" mechanisms to reduce fire drills, shorten time-to-resolution, improve adoption, and increase leader span of control through better systems and reporting, • 4-6+ years of experience in management consulting, BizOps, and/or Strategy & Operations within high-growth tech or startups (or equivalent), with a proven track record of shipping cross-functional programs into real operations, • Strong "operator" DNA: you can design the plan and make it real - process, tooling, adoption, measurement, and accountability, • Demonstrated ownership of outcome metrics (margin, cost, productivity, throughput, reliability), including partnering with Finance/Analytics to validate impact, • Excellent program leadership: you bring structure, prioritize well, run great forums, and close decisions quickly, • Systems thinking: you build mechanisms that scale - cadences, dashboards, incident/problem management, and clear ownership models, • Exceptional communication: concise, executive-ready updates; clear decision framing; strong stakeholder management across senior partners, • Comfort with ambiguity, high standards, and fast-moving environments, • Experience in clinical operations, care delivery, workforce operations, support operations, or other complex, high-volume service environments is preferred., • Experience partnering closely with Product/Engineering to deliver operational tooling and workflow automation is preferred., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are hiring an Account Executive to join our Commercial Sales team, focused on companies with under 10,000 employees. This role specifically support prospects with 2000-5000 employees. You will lead the full sales cycle from prospecting to close, driving new business and building strong client relationships. This role includes managing RFPs, leading discovery calls, and delivering tailored presentations that showcase our value. You will collaborate with internal teams and external partners to expand revenue and achieve quota goals while representing our solutions with expertise and confidence. This is a full-time position on our team, reporting to one of the Commercial Sales Leaders. Occasional travel may be required for team or company events. This role is fully remote, however, if in the NYC area there is office space available. What you'll do: • Drive and lead the sales process from qualification and introduction through closing and introducing to customer service internal team., • Expand the revenue business through obtaining net new logo customers to reach quota attainment., • Be the liaison between our sales and proposal teams, where you will project-manage RFPs., • Lead and run discovery calls and presentations, with the expectation to create customized presentations., • Be the defacto representative and expert to sell specific products of business that could include, but won't be limited to, ROI reporting, Utilization Reporting, geo-access/ network reporting, etc., • Attend conferences., • Leverage unique and compelling sales tools, including market-facing presentations and internal enablement guides, • You attain your targets as set out for annual revenue, • You successfully complete trainings as assigned, • You collaborate well with your team, leaders and cross-functional peers, • Bachelor's Degree, • 3+ years of sales experience, preferably in a fast paced startup environment, • BDR experience prior to AE experience preferred, or relevant prospecting experience, • Working knowledge of Google Office Suite (Google Docs, Sheets, Slides, Forms, etc.), • Strong working knowledge of the benefits and/or mental health and wellness space preferred, • Proactive approach to customer engagements, • Strong verbal and written communication skills, • The ability to travel up to 10% of the year - to conferences and customers (if required), • You have client-facing experience with mid-to-large size clients, • You are a top performer, yet a collaborative and cross-functional player who thrives in a culture of collaboration, accountability, entrepreneurship, with tremendous drive, intelligence, judgment, • You are a self starter who thrives when given autonomy, with proven ability and desire to build effective internal/external relationships, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. As a full-time mental health provider for Spring Health, you will focus on care delivery of Spring Health's member network. What you'll do: • Provide mental health counseling sessions, including clinical risk assessments, • Respond to critical incidents and clinical crises as appropriate, • Complete required internal training, assignments and attend Spring Health Clinical Team meetings, • Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards, • Become familiar with, and utilize, data-driven decision making and measurement-based care, • You are physically based in and have an unrestricted license to practice psychotherapy with the PA, VA, OH, IL, AZ, CT, MA, CO, and/or WI. (Psychologist, LCSW, LMFT, LPC, LMHC, etc.) We are not able to accept applications from anyone requiring licensed supervision., • You have the ability to work a full 40 hour work week., • You're comfortable with technology and are telehealth competent., • You are able and eager to maintain an average caseload of 30 sessions per week., • You have training and experience in evidence-based modalities of care such as CBT, DBT, EMDR, ACT, CPT., • You are comfortable with providing safety planning and intervention during situations where a client might present with higher risks., • You are committed to quality clinical care and want to expand your capabilities and increase your effectiveness by being informed of client progress or challenges., • You like working independently but would also enjoy having the support of a team and opportunities for connections and collaboration with other providers and our master's level clinical care navigators. Nice to haves: • 3+ years of post-licensed experience., • Willingness to be cross-licensed in other states; sponsored by Spring Health., • Open to treating populations beyond adults such as children, adolescents, couples, or families., • Openness to working nights and weekends. Salary information The target salary for this role ranges from is $66,000-$70,000, and serves as the baseline for compensation. In addition to this is part of a competitive salary, you have the opportunity to earn bonuses based on performance. This means while the salary provides the solid foundation, your potential earnings are based on personalized targets. Total rewards package including benefits and opportunity for incentives and bonuses for performance beyond goals. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay. Why you'll like working at Spring Health: • You get to learn and grow at an extremely accelerated pace, • You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly, • You get to be part of a winning team that opens doors in the future, • You will receive continuous feedback to push you to become the most thriving team member and performer you can be Focus on total health including: • Generous medical, dental, vision coverage available day 1 + access to One Medical, • 20 total yearly no-cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents, • Start with 20 days of accrued paid time off in your first year, with the opportunity to earn up to 25 days off as you continue with us (one additional day added each year). You'll also enjoy 12 paid holidays throughout the year., • Malpractice liability insurance policy, • Covering all employment taxes, which would otherwise be paid by contract (1099) providers, • Licensure renewal reimbursement—up to 5 state licenses, • Opportunity for cross-licensure sponsorship and support, if eligible, • A caseload of motivated clients from diverse industries and backgrounds, • Hybrid workforce, with option for this role to be fully remote, • Up to $1,000 Professional Development Reimbursement per calendar year (pending approval), • $200 per year donation matching to support your favorite causes Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the CRO and partnering with Legal, Compliance, Implementation, Product & Engineering the VP, Partnerships will own the development and execution of a comprehensive partnership strategy for Spring Health. This includes strategy development, partner sourcing, procuring of net new partnerships, overseeing successful implementations and partnership management. The ideal candidate will have a strong background in business development and partnership ecosystem leadership. This is a full-time position that is fully remote. Travel is required ~2x a month. Travel will include partner meetings, industry events, and internal collaboration as needed. What you'll do: • Develop a comprehensive partnership ecosystem strategy for Spring Health inclusive of Channel Partnerships, Integration Partnerships, Marketplace Partnerships, Resellers, and Distribution Partners. Initial focus will be on the highest-leverage partnership motions for near-term growth, with prioritization evolving as the ecosystem matures, • Own the partnership P&L, including a quota-carrying responsibility for driving profitable, partner-sourced revenue growth. This role is accountable for forecasting, attribution, and margin performance of partner-driven revenue, • Lead Spring Health's channel partnerships team and together:, • Identify, prioritize, and engage potential partners, • Lead negotiations to finalize partnership agreements, • Build and maintain relationships within partner organizations, • Conduct market research to identify trends, competitive landscapes, and new opportunities for partnerships, • Navigate significant cross-functional dependencies with Legal, Compliance, Product, and Engineering while maintaining pace and accountability, • Build operating rigor where process and infrastructure are still evolving, • Meet and exceed annual partner-sourced revenue targets against quota, • Reduce time-to-first-revenue for new partners through clear activation paths, • Increase partner activation and sustained contribution rates, • Must have 15+ years of successful business development and/or channel partnership experience, • 7+ years of people leadership experience in business development and/or channel partnerships, with demonstrated success leading an existing team in the near term and building or scaling the organization over time as growth demands, • Experience in the Employee Benefits ecosystem, with direct exposure to carriers, consultants, benefit technology providers, or digital health partners strongly preferred., • A deep passion to transform the U.S. employee benefits system, especially mental health, • Outstanding communication and relationship building skills, • Entrepreneurial focus with a determination to succeed in an innovative, fast-paced environment with a high tolerance for ambiguity, • Strong background and track record of success as an individual contributor Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are seeking a Labor & Trust / SLED Sales Director to lead growth across organized labor (Taft-Hartley and SLED (State, Local, and Education) markets. This is a full-cycle, strategic sales role responsible for expanding Spring Health's footprint with union-affiliated benefit funds, government entities, and education systems. This individual will drive new business by engaging trustees, union leadership, public sector decision-makers, and procurement stakeholders, positioning Spring Health as a trusted partner in delivering high-quality, accessible mental healthcare to working families, public servants, and educators. This is a full-time, remote position reporting to the VP, Public Sector, with ~30% travel for client engagement and industry events. What you'll do: • Own the full sales cycle across Labor & Trust, and SLED segments—from pipeline generation through contract execution, • Develop and execute a territory strategy that targets:, • Taft-Hartley funds and union-sponsored benefit plans, • State and local government agencies, • Public education systems (K-12 and higher ed), • Partner cross-functionally with BDRs, Strategic Alliances, proposal ops, channel partners, and public sector contracting teams to source and close opportunities, • Build direct relationships with trustees, benefits administrators, union leadership, HR leaders, and public sector procurement officials, • Navigate complex, multi-stakeholder sales cycles, including RFPs, RFIs, and public procurement processes, • Lead consultative sales engagements, aligning Spring Health's solutions to clinical, financial, and population health outcomes, • Deliver executive-level presentations, demos, and ROI analyses tailored to:, • Union member populations, • Government workforce needs, • Budgetary and compliance constraints, • Develop business cases and pricing structures aligned with:, • Trust governance models, • Public sector budgeting cycles, • Grant or appropriated funding mechanisms, • Represent Spring Health at labor conferences, public sector events, and industry forums, • Consistently achieving and exceeding quota across Labor & Trust, and SLED segments, • Establishing Spring Health as a trusted, credible partner within:, • Organized labor ecosystems, • Public sector and education institutions, • Building a durable pipeline of strategic accounts across unions, government entities, and school systems, • Successfully navigating and closing complex, multi-year, multi-stakeholder deals, • 8+ years of enterprise sales experience, including:, • At least 5 years selling into Labor & Trust (Taft-Hartley), SLED, or public sector environments, • Deep understanding of:, • Union benefit structures and trust governance, • Public sector procurement processes (RFPs, contracts, compliance), • Budget cycles and funding mechanisms across SLED, • Proven track record of closing 6-figure+ enterprise deals in complex, regulated environments, • Experience navigating multi-stakeholder decision-making, including boards, trustees, and government officials, • Strong executive presence with exceptional communication, negotiation, and relationship-building skills, • Ability to operate with an entrepreneurial, territory-owner mindset in an emerging segment, • High emotional intelligence and ability to engage diverse, mission-driven stakeholders, • Passion for improving mental health access for working populations and public servants, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. As a full-time mental health provider for Spring Health, you will focus on care delivery of Spring Health's member network. What you'll do: • Provide mental health counseling sessions, including clinical risk assessments, • Respond to critical incidents and clinical crises as appropriate, • Complete required internal training, assignments and attend Spring Health Clinical Team meetings, • Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards, • Become familiar with, and utilize, data-driven decision making and measurement-based care, • You are physically based in and have an unrestricted license to practice psychotherapy within NC, GA, FL, SC, AL, IN, TN, and/or OK. (Psychologist, LCSW, LMFT, LPC, LMHC, etc.) We are not able to accept applications from anyone requiring licensed supervision., • You have the ability to work a full 40 hour work week., • You're comfortable with technology and are telehealth competent., • You are able and eager to maintain an average caseload of 30 sessions per week., • You have training and experience in evidence-based modalities of care such as CBT, DBT, EMDR, ACT, CPT., • You are comfortable with providing safety planning and intervention during situations where a client might present with higher risks., • You are committed to quality clinical care and want to expand your capabilities and increase your effectiveness by being informed of client progress or challenges., • You like working independently but would also enjoy having the support of a team and opportunities for connections and collaboration with other providers and our master's level clinical care navigators. Nice to haves: • 3+ years of post-licensed experience., • Willingness to be cross-licensed in other states; sponsored by Spring Health., • Open to treating populations beyond adults such as children, adolescents, couples, or families., • Openness to working nights and weekends. Salary information The target salary for this role ranges from is $64,000-$65,000, and serves as the baseline for compensation. In addition to this is part of a competitive salary, you have the opportunity to earn bonuses based on performance. This means while the salary provides the solid foundation, your potential earnings are based on personalized targets. Total rewards package including benefits and opportunity for incentives and bonuses for performance beyond goals. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay. Why you'll like working at Spring Health • You get to learn and grow at an extremely accelerated pace, • You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly, • You get to be part of a winning team that opens doors in the future, • You will receive continuous feedback to push you to become the most thriving team member and performer you can be Focus on total health including: • Generous medical, dental, vision coverage available day 1 + access to One Medical, • 20 total yearly no-cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents, • Start with 20 days of accrued paid time off in your first year, with the opportunity to earn up to 25 days off as you continue with us (one additional day added each year). You'll also enjoy 12 paid holidays throughout the year., • Malpractice liability insurance policy, • Covering all employment taxes, which would otherwise be paid by contract (1099) providers, • Licensure renewal reimbursement—up to 5 state licenses, • Opportunity for cross-licensure sponsorship and support, if eligible, • A caseload of motivated clients from diverse industries and backgrounds, • Hybrid workforce, with option for this role to be fully remote, • Up to $1,000 Professional Development Reimbursement per calendar year (pending approval), • $200 per year donation matching to support your favorite causes Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Vice President of Revenue Operations, the Senior Director of Sales Systems & Data is accountable for the integrity, scalability, and leverage of all sales systems, revenue data, and go-to-market technology. This role leads teams across Sales Systems, Data Infrastructure, Order Operations, and Go-To-Market Engineering, with end-to-end ownership of revenue data accuracy, seller productivity, and pipeline enablement through technology. The role partners closely with Sales, Finance, FP&A, Legal, Customer Success, and Executive Leadership to ensure revenue operations are accurate, defensible, and scalable as the business grows. This is a full time remote position on our team that may require occasional travel for team or company events. What You'll Be Doing • Own Salesforce and the broader sales systems ecosystem as the system of record for bookings, CACV, contract terms, upsells, and renewals, ensuring accurate and auditable revenue data end to end., • Establish and maintain a durable Sales Source of Truth, including governance, snapshots, and alignment across Salesforce, billing, finance, and downstream systems., • Lead quarterly and annual CACV refreshes and monthly customer census updates in partnership with FP&A to support forecasting and invoicing accuracy., • Define and manage the Salesforce and sales systems roadmap, balancing operational stability with strategic enablement., • Own end-to-end order operations, including review and validation of all new business, upsell, and renewal orders., • Ensure alignment of sales agreements with pricing governance, company policy, and revenue recognition requirements, partnering closely with Finance, Billing, and Legal., • Proactively mitigate risk through recurring audits of billable rates, contracts, and opportunity close processes., • Lead Go-To-Market Engineering to scale pipeline generation and seller productivity through AI, automation, and data-driven execution., • Own the revenue organization technology stack, including licensing, integrations, ongoing optimization, and approximately $3M in annual vendor operating expense., • 97–99% Salesforce invoicing data accuracy by September 1., • 100% alignment on key revenue metrics with FP&A by the 6th business day of each month., • Fewer than five systems-driven CACV incidents per quarter with variance of plus or minus one million dollars., • Vendor operating expense at or below approved annual budget., • Fewer than three invoicing issues per quarter tied to opportunity closure errors., • Fifty percent increase in unique prospects engaged per seller., • 10+ years of experience leading revenue systems, sales operations, data, or GTM technology teams., • Proven track record owning complex Salesforce and revenue data environments at scale., • Experience leading multi-team organizations across systems, data, and operational functions., • Strong executive communication skills with the ability to translate complexity into clarity., • Deep expertise in Salesforce, revenue data architecture, and GTM technology ecosystems., • Demonstrated ability to balance strategic leadership with hands-on problem solving. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Senior Director of Operations Intelligence, the Business Analyst, Operations Performance will help drive operational excellence and measurable quality improvement across the Clinical Operations department. This role is part of the Operations Performance team - within the broader Operations Intelligence function - and will own core quality measurement, insights, and improvement loops that enable Clinical Operations to deliver consistently excellent member experiences at scale. This is a full time, fully-remote position, though the ability to be onsite in our NYC office once a week is preferred. What you'll do: • Develop and maintain scalable quality monitoring frameworks for the Clinical Ops department, including sampling strategies, QA rubrics, and calibration processes to ensure scoring consistency across reviewers and teams., • Translate quality data into actionable insights: identify drivers of quality variation, surface root causes, and quantify the operational and member impact - turning findings into clear recommendations for Clinical Ops quality teams and leadership., • Partner with Clinical Operations leaders and frontline stakeholders to design and evaluate quality improvement initiatives (e.g., training updates, workflow changes, automation opportunities), and measure lift over time., • Build durable feedback loops by connecting quality insights to coaching, enablement, SOP updates, and knowledge management - ensuring learnings reach the people closest to the work., • Leverage AI thoughtfully to accelerate quality workflows, such as rubric-assisted review, issue detection, and faster time-to-insight, while maintaining appropriate controls and human oversight., • Own Clinical Operations quality measurement and reporting, including KPI definitions, scorecards, and recurring performance packages for key workflows., • Measurable lift in quality outcomes for Clinical Operations (e.g., improved member experience indicators such as CSAT, fewer repeat contacts/escalations, improved SLA + quality balance)., • Strong adoption of quality insights: Clinical Ops stakeholders implement changes based on your recommendations (not "reporting for reporting's sake"). , • Auditability and consistency: QA scoring is calibrated, reliable, and trusted by leadership and frontline teams., • Automation leverage: reduced manual effort for recurring quality reporting and monitoring as systems/routines mature. , • Time-to-insight: reduced cycle time from "quality question raised" → "decision-ready analysis + recommendation."  Bachelor's degree in Business, Economics, Engineering, or a similar analytical field; Master's degree is a plus. • 2–4+ years of experience in management consulting, operations analytics, quality/performance management, process improvement, or an adjacent role (healthcare and/or member-facing operations experience is a plus). , • Experience building quality measurement systems (rubrics, sampling, calibration), performance scorecards, or operational KPI frameworks., • Proven experience in developing and managing analytical models, with a strong command of data and visualization tools (e.g., Looker, SQL, Hex), • Demonstrated ability to partner with leadership to solve complex business challenges using data and structured analysis, • Excellent communication and storytelling skills; able to synthesize complex analysis into actionable insights and influence leadership decisions. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionAbout Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. This is a hybrid role requiring on-site presence at our Mint House 70 Pine by Kasa property in New York, NY a few days per week. Purpose of the Portfolio Revenue Manager position In this remote Portfolio Revenue Manager role, your primary responsibility will be to maximize revenue and profitability across our diverse portfolios consisting of Hotels and Multifamily Buildings. You will have significant autonomy to drive performance by creating new revenue initiatives, developing cutting-edge pricing programs, and implementing targeted yield management strategies. This role lies within Kasa's Revenue Management team, which reports to the Head of Revenue and has significant interaction with the distribution, marketing, sales, financial strategy, and real estate teams. It involves regular interaction with Kasa's property partners and owners of the properties. Unleash your career potential at Kasa We're building a tech-enabled global hospitality brand that unleashes the potential of liveable space. Hospitality is at the core of who we are, and we are committed to providing our teams the same care we give our guests, neighbors, and partners. Required Attributes * Profitability Driver: Drives revenue within hospitality organizations or airlines by maximizing revenue and optimizing pricing strategies * Market Expert: Analyzes market trends, competitor pricing, and demand patterns to determine the optimal yield strategy * Innately Analytical: Demonstrates analytical skills with the ability to collect, organize, and analyze large volumes of data for data-driven decision-making. Utilizes revenue management systems, property management systems, and other technology tools to gather relevant data to make informed, analytical decisions * Prolific Communicator: Prioritizes open communication, alignment, collaboration, and financial acumen to establish yourself as a valuable asset to internal and external stakeholders to drive the success of properties * Owner Mentality: Evaluates revenue strategies and decisions not only from a revenue management perspective but also with a holistic understanding of the property's overall business objectives * Strategy Implementer: Track record of success in formulating and implementing strategies that maximize revenue, optimize profitability, and exceed revenue goals of properties * Culture Cultivator: Possesses a genuine passion for being a part of a world-class team that not only succeeds individually, but positively influences team members to engage, grow, and exceed expectations for Kasa. Expected Results * Understand the Market and Design Yield Strategies * Understand market and demand drivers well enough to forecast competitive set's Year-Over-Year RevPAR Change for the next 90-120 days. * Proactively design yield strategies that consistently result in positive monthly RevPAR Index Change. * Communicate and Pivot * Set goals and pivot strategies weekly in a manner that allows the majority of your portfolio to achieve positive RevPAR Index Change and financial forecasts. * Create and distribute weekly strategy notes detailing portfolio weekly pickup, the impact of current strategies, suggestions for new strategies, and risk/upside within the financial forecast. * Forecasts and The Bottom Line * Conduct forecast processes in a manner that consistently results in financial forecasts being within +/- 3% of actuals. * Drive Length-Of-Stay, Market Segment, and Source mix in a manner that helps drive Net Revenue and Operating Profit up Year-Over-Year. Curious about the Kasa experience? Save 15% when you book on kasa.comBenefits • Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family., • The Pay: The starting base pay range for this role is between $105,000 and $140,000 and is set based on multiple considerations, including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits., • Generous Stock Option Plan: At Kasa, our compensation philosophy is to offer a total compensation package that over-indexes on equity to encourage our team to think like owners (by being owners) and benefit from the value growth that our collective hard work creates., • Flexible PTO: Full-time exempt Kasa employees are encouraged to take time off as they need and see fit, ensuring that it's not disruptive to their work., • 401(k) Plan: As you invest in yourself and your future, Kasa invests in you too., • Health Coverage: We've invested in comprehensive health insurance options to help when you need it most. Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities. If anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need. Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here. Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team. A Note on Recruiting & Job Scams The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are hiring an Account Executive to join our Commercial Sales team, focused on companies with under 10,000 employees. This role specifically supports prospects with 750-2000 employees. You will lead the full sales cycle from prospecting to close, driving new business and building strong client relationships. This role includes managing RFPs, leading discovery calls, and delivering tailored presentations that showcase our value. You will collaborate with internal teams and external partners to expand revenue and achieve quota goals while representing our solutions with expertise and confidence. This is a full-time position on our team, reporting to one of the Commercial Sales Leaders. Occasional travel may be required for team or company events. This is a full-time remote position. Candidates located in the Tri-State area who prefer a hybrid environment may work from our New York City office located at 60 Madison Avenue. What you'll do: • Drive and lead the sales process from qualification and introduction through closing and introducing to customer service internal team., • Expand the revenue business through obtaining net new logo customers to reach quota attainment., • Be the liaison between our sales and proposal teams, where you will project-manage RFPs., • Lead and run discovery calls and presentations, with the expectation to create customized presentations., • Be the defacto representative and expert to sell specific products of business that could include, but won't be limited to, ROI reporting, Utilization Reporting, geo-access/ network reporting, etc., • Attend conferences., • Leverage unique and compelling sales tools, including market-facing presentations and internal enablement guides, • You attain your targets as set out for annual revenue, • You successfully complete trainings as assigned, • You collaborate well with your team, leaders and cross-functional peers, • Bachelor's Degree, • 1+ years of sales experience, preferably in a fast paced startup environment, • BDR experience prior to AE experience preferred, or relevant prospecting experience, • Working knowledge of Google Office Suite (Google Docs, Sheets, Slides, Forms, etc.), • Strong working knowledge of the benefits and/or mental health and wellness space preferred, • Proactive approach to customer engagements, • Strong verbal and written communication skills, • The ability to travel up to 10% of the year - to conferenced and customers (if required), • You have client-facing experience with mid-to-large size clients, • You are a top performer, yet a collaborative and cross-functional player who thrives in a culture of collaboration, accountability, entrepreneurship, with tremendous drive, intelligence, judgment, • You are a self starter who thrives when given autonomy, with proven ability and desire to build effective internal/external relationships, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Senior Director of Operations Intelligence, the Business Analyst, Operations Performance will help drive operational excellence and measurable quality improvement across the Provider Operations department. This role is part of the Operations Performance team - within the broader Operations Intelligence function - and will own core quality measurement, insights, and improvement loops that enable Provider Operations to deliver consistently excellent provider experiences at scale. This is a full time, fully-remote position, though the ability to be onsite in our NYC office once a week is preferred. What you'll do: • Develop and maintain scalable quality monitoring frameworks for the Provider Operations department, including sampling strategies, QA rubrics, and calibration processes to ensure scoring consistency across reviewers and teams., • Translate quality data into actionable insights: identify drivers of quality variation, surface root causes, and quantify the operational and member impact - turning findings into clear recommendations for Provider Operations quality teams and leadership., • Partner with Provider Operations leaders and frontline stakeholders to design and evaluate quality improvement initiatives (e.g., training updates, workflow changes, automation opportunities), and measure lift over time., • Build durable feedback loops by connecting quality insights to coaching, enablement, SOP updates, and knowledge management - ensuring learnings reach the people closest to the work., • Leverage AI thoughtfully to accelerate quality workflows, such as rubric-assisted review, issue detection, and faster time-to-insight, while maintaining appropriate controls and human oversight., • Own Provider Operations quality measurement and reporting, including KPI definitions, scorecards, and recurring performance packages for key workflows., • Measurable lift in quality outcomes for Provider Operations (e.g., improved provider experience indicators such as CSAT and NPS, fewer repeat contacts/escalations, improved SLA + quality balance)., • Strong adoption of quality insights: Provider Ops stakeholders implement changes based on your recommendations (not "reporting for reporting's sake"). , • Auditability and consistency: QA scoring is calibrated, reliable, and trusted by leadership and frontline teams., • Automation leverage: reduced manual effort for recurring quality reporting and monitoring as systems/routines mature. , • Time-to-insight: reduced cycle time from "quality question raised" → "decision-ready analysis + recommendation." , • Bachelor's degree in Business, Economics, Engineering, or a similar analytical field; Master's degree is a plus., • 2–4+ years of experience in management consulting, operations analytics, quality/performance management, process improvement, or an adjacent role (healthcare and/or member-facing operations experience is a plus). , • Experience building quality measurement systems (rubrics, sampling, calibration), performance scorecards, or operational KPI frameworks., • Proven experience in developing and managing analytical models, with a strong command of data and visualization tools (e.g., Looker, SQL, Hex), • Demonstrated ability to partner with leadership to solve complex business challenges using data and structured analysis, • Excellent communication and storytelling skills; able to synthesize complex analysis into actionable insights and influence leadership decisions. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Chief Medical Officer, this full-time VP role will serve as the Deputy Chief Medical Officer (DCMO) and support the CMO in leading the Medical Affairs team. The DCMO will bring deep clinical credibility, commercial acumen, and ecosystem influence to drive continual clinical quality improvement (especially in medication management), build new care-delivery programs, accelerate the integration of AI into care services, and provide external thought leadership to customers and other stakeholders. This is a remote position with travel expected once a month for company and external customer/prospect meetings. What you'll do: • Support the evolution of core clinical programs across the organization and serve as a critical thought partner in developing new care programs, • Lead the execution and quality improvement of the medication management capability and other programs across the organization, • Ensure ethical, safe, and well-designed use of AI tools to improve provider care delivery across all areas of mental health care, • Serve as a clinical representative with external stakeholders, including health plans, large employer clients, key sales / partnership conversations and complex customer topic conversations (e.g., outcomes, safety, prescribing practices), • Steadily improving clinical outcomes from care delivery efforts, • Right care at the right time for the right person across all areas of care delivery, • Consistent quality improvement across key care metrics, • Improved efficiency of care delivery while maintaining improved outcomes, • Board-certified psychiatrist (MD/DO) with 15+ years of clinical care experience, • 10+ years of leadership experience in mental health care, leading clinics, providers, care operations, or other activities., • Strong ability to manage and influence senior leaders internally and externally, • Proven, effective cross-functional leadership at VP or senior level in a high-growth, fast-paced organization, • Strong people-leadership ability with executives, peers, direct reports, and other team members, • Systems thinker who is able to translate clinical nuance into scalable processes, • Hands-on leader willing to engage directly at all levels to solve key problems, • Strong clinical grounding, but also adaptable and able to balance clinical rigor with the pragmatism of a fast-moving environment, • 5+ years leading care activities and guiding the design and build of product within the digital mental health ecosystem, • Strong understanding and clinical experience with principles and applicability of various modalities of psychotherapy, • Strong understanding of measurement-based care and the challenges of implementation at scale across a variety of provider groups, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Care Navigator/Support Coordinator to join our team! Masters degree in a behavioral health field and licensure or certification as a counselor, social worker, or psychotherapist, psychologist required. Fully bilingual (written and spoken) in both English and Italian. Additional language(s) fluency such as spoken and written Portuguese, Spanish etc. is a plus! This Global Care Navigator will assist our members through their mental health care journey and connection to care, while ensuring our members are incredibly satisfied with the Spring Health experience. The Global Care Navigator exhibits a deep understanding of all patient and clinician workflows and is highly responsive, resourceful, empathic, and professional. They have creative problem-solving skills and a passion for delivering a high-quality experience. This role will report to the Manager of the Global Team in Clinical Operations. The working hours for this role will be: Monday To Friday, 9am to 5pm EST What you'll be doing: • Utilize active listening and written communication skills to interact with and support patients by maintaining availability during shifts for incoming phone, chat, and emails in the language(s) in which you are fluent., • Manage all care coordination needs, including but not limited to: assisting with platform sign up, troubleshooting tech issues, gathering intake information, scheduling and canceling appointments, and explaining the services available., • Conduct a clinical needs assessment to develop a plan of action for each member and refer to an appropriate level and modality of care (Spring Health counseling provider or other mental health services.), • Assess and synthesize information using good clinical judgment to manage member crises such as suicide risk by providing in-the-moment support, triage, safety planning, and follow up., • Provide consultation, psycho-education, empathy and motivational assistance as needed to address mental health, substance use, and family/relationship concerns., • Engage in CIR intake and/or coaching services for global members and customers, • Identify and problem-solve issues that serve as a barrier or disruption to care, technical issues, and more submitted by members and providers., • Research and document crisis resources for members in different countries, • Review and learn from current and new workflows, via a combination of online and live training, and policies, which will be written and spoken in English., • Summarize all patient interactions, writing in English within Spring Health's online documentation systems., • Coordinate with other internal teams in identifying, reporting, and resolving issues as needed, to ensure a smooth member experience., • Participate in staff meetings, case consultations, training, and special internal projects such as customer-facing initiatives as assigned and available., • Counselor, Psychotherapist, or Social Worker with a masters degree and appropriate credentials in your US state or country of residence., • Minimum of 2+ years of direct clinical care experience post licensure., • Excellent written and verbal English and Italian communication skills and comfortable interacting with members worldwide., • Must be comfortable using multiple computer platforms at the same time and learning new systems, • Motivated to go above and beyond for members to provide a high-touch experience and outstanding customer service., • Ability to thrive in a fast-paced and ambiguous environment as we build out our global presence Benefits provided by Spring Health: Your Total Health: • Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents, • Competitive paid time off policies including vacation, sick leave and company holidays., • Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management., • 4-4.5 months of fully paid parental leave, • Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care., • Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively., • Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices, • Focus Fridays: no meetings, no distractions, just time for you to get work done., • Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members., • Up to $1,000 Professional Development Reimbursement per calendar year. What to expect working here: • You will be held accountable to an exceptionally high bar and impact, • This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact, • You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you, • You will create processes & products that have never existed before, • You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be, • You get to be surrounded by some of the brightest minds in the field, • You get to learn and grow at an extremely accelerated pace, • You will experience transparency, integrity, & humility from leadership, • You will be empowered to constantly challenge the status quo, • You get the space to experiment & innovate, • You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly, • You will become more resourceful and resilient Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are hiring a Senior Data Analyst within our Business Intelligence organization to work with the Customer Value product team. The Customer Value team is responsible for matching members to providers, routing members to the appropriate care, and forecasting utilization for each of our customers. This position will be critical in building out the metric tree that shows the north star metrics that the Customer Value product team drives, and the component metrics that provide visibility into the drivers and influences that they should be focused on to do root cause analysis. It is vital that the Customer Value team can measure the impact of precision care routing (PCR) on financial performance to uncover optimization opportunities. Equipping the team with this BI support is critical to their success. You'll operate in a cross functional data team that includes data scientists and analytics engineers, all of whom are working towards this goal with you. This is a full time position on our team that reports to the Associate Director, Analytics - Product and Revenue. This is a remote position that may require occasional travel for company or team events. What you'll be doing • Partner with the Customer Value team to build, maintain, and improve reporting infrastructure that supports our provider experience metrics and related KPIs., • Develop a metric tree for any distinct Customer Value team with a separate North Star Metric, that can be broken down into component metrics and influences., • Develop dashboards and data visualizations that empower non technical users within the Customer Value team to understand overall trends and drill into drivers of metric movements., • Support the Customer Value sub-team responsible for routing members to the right care by measuring the impact of this routing on financial performance., • Partner with the data science team to dive deeper into major trends, helping us understand what is driving those changes., • Ensure downstream teams can access and utilize data effectively by providing training, documentation and support for the dashboards and data products you deliver., • Ensure accurate and consistent reporting of metrics, collaborating with cross-functional stakeholders to ensure data alignment across the business., • Develop tools and analyses that enable the Customer Value team to hit their own KPIs - you're successful when you help your team be successful!, • Reduce the amount of time teams spend manually pulling data to inform decisions, • Develop dashboards and analyses that deliver ongoing value to teams, measured in proxy by the number of monthly active users and total views different dashboards and analyses receive, • You are passionate about changing the face of mental health care and Spring Health's mission to remove all barriers to mental health resonates with you, • You have 5+ years of working experience working with data, data visualization, and dashboarding tools, • You have experience working with product and/or finance analytics, • You are strong in SQL, and have used dbt or similar data transformation tools, • You have strong user empathy - you can deeply understand the core issues stakeholders are having and translate them into solutions that meaningfully improve their ability to operate, • You have experience working with Looker or other similar data visualization tools (Hex, Tableau, Omni, etc), both creating the data model and building dashboards, • You focus on impact, finding the things you can deliver that deliver the most value for your stakeholders, • You have good communication skills, are comfortable explaining technical concepts to a non-technical audience, and are comfortable working independently with executive level team members, • You are humble, highly motivated, and thrive in fast-paced environments, • You have a proven ability to proactively manage your own priorities and dependencies in alignment with cross-functional dependencies and business impact, • You have a passion for successfully navigating ambiguous problem areas and learning new approaches The target base salary range for this position is $125,000 - $142,000, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are seeking a Vice President, Consultant Relations to join our Revenue leadership team. Reporting to the Chief Revenue Officer and leading a high-performing team of 7, you will own the end-to-end consultant relations strategy to eliminate barriers to mental health. This is a full-time, remote position that requires significant travel, typically 4 to 6 times per quarter, to engage with consulting partners and attend industry events. What you'll do • Build and execute a consultant relations strategy that drives Spring Health awareness and advocacy across the employer and Health Plan healthcare benefit space, • Lead and develop a team of 7 Strategic Alliances directors and senior managers by providing clear feedback and guidance that enables growth, • Drive pipeline growth through targeted strategies and deep partnerships with national and regional benefits consulting firms, • Educate the market by building high-level relationships with leaders across top-tier consulting firms, • Partner with internal marketing to execute targeted consultant campaigns, sponsorships, and events, • Collaborate with sales leadership and cross-functional teams to ensure alignment on our shared mission, • Provide competitive intelligence and consultant viewpoints to internal stakeholders to inform product and growth roadmaps, • Create an environment of psychological safety and trust where your team can debate ideas and learn from mistakes, • Translate company strategy into clear goals and success criteria for the Alliances team, • Achieve a specific percentage increase in qualified pipeline generated through consultant channels within the first fiscal year, • Meet or exceed annual New Bookings targets attributed to Strategic Alliance partnerships, • Maintain high team engagement and retention scores as measured through quarterly engagement surveys, • Establish formal partnership status or preferred provider recognition with at least two of the top three national consulting firms, • 7+ years of leadership experience in a healthcare or benefits environment, • Proven track record of leading teams focused on large/jumbo employer clients, • Deep existing relationships and credibility across top national benefit consulting firms, • Expertise in navigating complex, rapidly changing environments with a strong bias toward action, • Exceptional communication skills with the ability to practice candor with care in high-stakes negotiations, • Strong analytical rigor and a data-driven approach to identifying market opportunities, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Export Specialist - Air and Ocean Export Freight Forwarding - Jersey City, NJ Freight Forwarding | Jersey City, NJ | NY/NJ Metro $62,000 to $78,000 Base + Bonus + Benefits WHY THIS ROLE An established international freight forwarder is growing its Jersey City export team and is hiring an Export Specialist to support air and ocean export shipments across the NY/NJ gateway. The role sits within a busy export desk handling regular freight for high-tech, automotive parts, pharma, premium retail, consumer goods, and time-critical accounts. Shipments move through EWR, JFK, Port Newark, and the wider Port of NY/NJ network. This is a hands-on export operations role covering booking, documentation, AES filing, EEI filing, customer updates, carrier coordination, shipment tracking, billing, and CargoWise file control. WHAT YOU'LL DELIVER • Manage air and ocean export files from booking through final billing., • Handle AES filings, EEI filings, SLI documentation, and export paperwork., • Prepare commercial invoices, packing lists, certificates of origin, export declarations, and full export documentation packs., • Coordinate with airlines, ocean carriers, co-loaders, truckers, overseas agents, and internal forwarding teams., • Track cargo readiness, export cut-offs, flight departures, sailing schedules, milestones, and shipment exceptions., • Support shipments across high-tech, automotive, pharma, retail, regulated cargo, and time-critical freight., • Maintain accurate files, billing data, customer notes, reporting, and documentation in CargoWise., • Provide customers with shipment updates, pre-alerts, POD confirmation, and issue resolution., • Support invoice accuracy, cost control, file compliance, and margin discipline. WHAT WE'RE LOOKING FOR • 3+ years of US freight forwarding experience in air export, ocean export, or international export operations., • Working knowledge of AES, EEI, SLI, HTS, export documentation, and US export compliance., • Experience managing export shipments from booking through billing., • CargoWise experience across file creation, documentation, reporting, billing, and shipment control., • Familiarity with EWR, JFK, Port Newark, Port of NY/NJ, and NY/NJ export workflows., • Understanding of air freight, ocean freight, carrier bookings, export cut-offs, and overseas agent coordination., • Exposure to high-tech, automotive, pharma, retail, consumer goods, regulated cargo, or premium freight accounts., • Strong communication skills with customers, carriers, vendors, overseas offices, and internal teams., • Ability to manage multiple live shipments while maintaining accuracy, urgency, and service quality., • Candidates from import operations, customs brokerage, or general freight forwarding backgrounds may be considered where there is clear export operations knowledge and the ability to manage files end-to-end. WHAT'S ON OFFER • Base salary of $62,000 to $78,000 depending on export experience and product depth., • Annual performance bonus up to 8% of base., • Full medical, dental, and vision coverage from day one., • 401k with 4% employer match., • 18 days PTO plus US public holidays., • Commuter benefits., • Hybrid working model with 3 days per week in the Jersey City office and 2 days remote., • Standard office hours are 8:30am to 5:30pm Eastern, with flexibility around export cut-off windows. PROGRESSION This role offers a clear route toward Senior Export Specialist, Export Team Lead, Export Supervisor, Air Export Supervisor, Ocean Export Supervisor, or Operations Supervisor. The Jersey City branch has a strong record of promoting from within and continues to invest in its export freight forwarding team across air freight, ocean freight, and NY/NJ gateway operations. Qualified professionals are encouraged to apply directly or confidentially express interest. All inquiries are handled with strict discretion.

Join our growing team as a United Airlines Customer Service Representative (Remote) to provide excellent service to customers and team members, assist with processing returns and exchanges, and adapt to shifting priorities and business needs.

Working as a Customer Service Agent ("CSA") is central to demonstrating that we understand the demands of air travel and our goal is to make the experience as smooth and enjoyable as possible.As a member of our ground crew, you will work in an enjoyable team environment.

Now hiring an experienced United Airlines Logistics Coordinator (Remote) to respond promptly to inquiries and resolve basic issues, adapt to shifting priorities and business needs, and support the preparation and delivery of goods or services.

We have an opening for a talented United Airlines Data Entry Clerk (Remote) to adapt to shifting priorities and business needs, support the preparation and delivery of goods or services, and assist with organizing, stocking, and general upkeep.

Join our growing team as a United Airlines Customer Service Representative (Remote) to provide excellent service to customers and team members, assist with processing returns and exchanges, and adapt to shifting priorities and business needs.

Join our growing team as a American Airlines Customer Service Representative (Remote) to coordinate tasks to ensure deadlines are met, assist with organizing, stocking, and general upkeep, and provide excellent service to customers and team members. Other duties include maintain accurate records and

Be part of our success story as a American Airlines Logistics Coordinator (Remote) to assist with processing returns and exchanges, maintain accurate records and documentation, and work collaboratively across teams and departments.Other duties include adapt to shifting priorities and business needs,

Now hiring an experienced American Airlines Reservation Agent (Remote) to book flights, modify reservations, and assist travelers remotely.

Join our growing team as a United Airlines Reservations Representative (Remote) to handle bookings and inquiries from travelers.

Make an impact in the role of American Airlines Data Entry Clerk (Remote) to assist with processing returns and exchanges, coordinate tasks to ensure deadlines are met, and respond promptly to inquiries and resolve basic issues.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. The Senior Program Manager, Workplace Teams leads program management for a dedicated customer onsite program, driving cross-functional collaboration, stakeholder alignment, and progress against customer commitments. This role requires strong operational judgment, comfort with ambiguity, and the ability to create structure and momentum across multiple teams. This is a full-time, remote role reporting to the Senior Manager, Clinical Operations & Strategy. Travel is required and is expected to be up to 20-30%. What you'll do: • Lead program management for a dedicated onsite program, including planning, timelines, stakeholder alignment, and follow-through, • Serve as the primary operational lead, ensuring progress against commitments, milestones, and service expectations, • Drive clarity on priorities, owners, decision points, and next steps across workstreams, • Maintain visibility into program progress, risks, and dependencies, and escalate issues as needed, • Collaborate across Customer Success, Clinical Operations, Analytics, Marketing, Product, and other partners to support strong program management, • Align stakeholders on timelines, dependencies, handoffs, and readiness needs, • Review and integrate cross-functional inputs to ensure plans and materials reflect customer context and priorities, • Serve as a trusted operational partner to customer contacts and support customer readiness, change management, and adoption, • Partner on customer-facing reporting and business reviews, ensuring materials are accurate, actionable, and aligned to commitments, • Onsite program priorities are managed with clear plans, ownership, and follow-through, • Cross-functional partners are aligned on roles, timelines, dependencies, and next steps, • Risks and issues are surfaced early and addressed with clear mitigation plans, • Internal and customer stakeholders experience the onsite program as organized, responsive, and well managed, • 4+ years of experience in program management, operations, customer-facing delivery, or similar cross-functional roles, • Strong experience leading complex, multi-stakeholder work in ambiguous environments, • Proven ability to drive outcomes through influence rather than direct authority, • Strong operational judgment and ability to balance customer needs, internal constraints, and competing priorities, • Excellent communication, organization, and stakeholder management skills, • Ability to synthesize cross-functional inputs into clear plans, priorities, and next steps, • Track record of identifying risks early and driving practical solutions, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.