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Job Description Do you love digging into research and helping people? We’re hiring a paralegal to assist our legal team in preparing legal documents, filing motions, coordinating law office activity, and conducting legal research. Applicants should be experienced, highly organized professionals with great attention to detail. If this sounds like a job you’ll love, apply below. Compensation: $75,000 - $95,000 DOE Responsibilities: • Coordinate law office activity, including the drafting subpoenas and coordinating with process servers, • Perform administrative duties such as answering phone calls and keeping our case filing system organized so all documents are readily accessible, • Assist lawyers in preparing legal documentation, pleadings, and correspondence including correspondence such as interrogatories, subpoenas, deposition notices, complaints, pretrial orders, legal briefs, and affidavits, • Gather information about legal issues from the client in interviews, • Prepare statutory notices, trust accountings, asset inventories, and transfer documentation, • Coordinate asset appraisals, retitling, and valuations, • Communicate with trustees, beneficiaries, financial advisors, and accountants to ensure smooth administration, • Track statutory deadlines, including Probate Code compliance Probate Administration • Draft and file probate pleadings, petitions, notices, orders, and related court documents, • Manage publication requirements and creditor claim processes, • Coordinate with probate examiners, court clerks, and process servers to ensure accurate and timely filings, • Prepare inventories, accountings, and proposed orders of distribution, • Maintain hearing schedules and compliance calendars Business Transactions • Assist with entity formation for corporations, LLCs, and partnerships, including filing formation documents, obtaining EINs, and drafting organizational minutes, • Prepare and maintain corporate governance documents, such as bylaws, operating agreements, and shareholder agreements, • Manage business compliance requirements, including annual reports, state filings, and meeting minutes, • Support in drafting and reviewing contracts, purchase agreements, and assignment documents, • Coordinate business interest transfers in connection with estate and trust administration Client & Case Management • Serve as the primary point of contact for clients throughout the matter, • Schedule and coordinate meetings, signings, and closings, • Keep clients informed with regular updates while maintaining strict confidentiality, • Manage and organize case and corporate records for easy retrievalQualifications:, • Completion of a nationally-accredited paralegal program strongly preferred, • Candidates must have completed an ABA-approved paralegal certificate program such as an Associate’s degree or proprietary school program in paralegal studies, Bachelor’s degree preferred, • 3 years of experience in legal services under an attorney or lawyer in a law firm setting, • Candidates should possess high-level organizational skills, and time-management skills, • Must have strong interpersonal skills and talent for writing and grammar, • 5+ years of paralegal experience, with significant focus on trust/probate law, and at least 2+ years in business transactional support, • ABA-approved paralegal certificate or equivalent; California Advanced Specialist Certification in Estate Planning, Trust, and Probate preferred, • In-depth knowledge of probate and trust administration processes and relevant corporate law, • Proficiency in drafting legal documents, corporate records, and transactional contracts, • Skilled in legal calendaring, e-filing, and entity management systems, • Exceptional communication skills and client service orientation, • Notary license is a PLUS! Preferred Attributes • Anticipates needs, identifies potential issues, and develops solutions with minimal attorney oversight, • Manages multiple high-value matters with precision, meeting all deadlines without sacrificing accuracy, • Produces clear, well-organized, and legally sound documents, correspondence, and client communications, • Builds trust through empathy, professionalism, and responsiveness, especially during sensitive family or business situations, • Understands corporate structures, governance, and transactions, and can integrate business considerations into estate matters, • Maintains accuracy in all legal filings, corporate records, and trust accountings, • Clearly explains complex legal concepts to clients, beneficiaries, and stakeholders, • Comfortable with legal case management software, entity management platforms, e-filing systems, and Microsoft Office Suite, • Responds effectively to shifting priorities, unexpected developments, and urgent client needsAbout Company What We Offer As a growing practice, we foster a collaborative, professional, and supportive work environment where team members are encouraged to expand their skills, take initiative, and build lasting client relationships. Our culture values professional development, work-life balance, and mutual respect, making us a trusted workplace for talented legal professionals.

Job DescriptionSalary: $16 - $20 plus incentives Role and Responsibilities: • Install, repair, and maintain water heater systems in residential and commercial properties, • Diagnose and troubleshoot issues with water heater systems, including gas, propane, electric, and tankless models, • Perform routine maintenance on water heater systems to ensure proper functioning and efficiency, • Follow all safety protocols and guidelines when working with gas and electricity, • Communicate effectively with customers, answering questions and providing recommendations as needed, • Document all work completed, including parts used and time spent on each job, • Keep a clean and organized work area, including the service vehicle, • Report to assigned job location timely and professionally, • Maintain accurate inventory on truck, • Maintain professional image, • Work on-call as scheduled Expectations: • High school diploma or equivalent, • Valid driver's license and clean driving record, • Ability to lift heavy equipment and materials, • Strong problem-solving and communication skills, • Ability to work independently and in a team environment, • Flexibility to work on-call and outside of regular business hours as needed We are seeking a highly skilled and dedicated Water Heater Technician to join our team. The ideal candidate will have a strong background in plumbing and be able to work efficiently and effectively in a fast-paced environment. If you are passionate about providing top-notch customer service and have a strong dedication to safety, we encourage you to apply for this exciting opportunity. Bi-lingual communication in Spanish is a plus. The successful candidate will be self-motivated, trustworthy and liketo work outside performing manual tasks.Good customer service skills are a must. Water Heater Warehouse provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Competitive Compensation, • Great Work Environment Responsibilities • Record data for employees, including addresses, earnings, sales documentation, time off, performance appraisals, and more, • Handle recruiting, job board posting and responses, scheduling interviewing, and conducting basic onboarding for new employees, • Support HR staff with documentation, processing paperwork, and more, • Implement and engage staff in wellness programs to support and promote a healthy lifestyle, • Answer phones, relay messages, and manage staff questions on HR-related matters as needed, • Perform regular audits of documentation, • Maintain confidentiality of documentation and staff issues, as requiredQualifications, • Excellent written and verbal communication, • Strong customer service skills, • Familiarity with computer systems, including the Microsoft Office suite, • Strong time management and organizational skills, • Familiarity with human resources protocols

Job Description Job Overview: The Production Assistant is a versatile position that will support daily operations in a fast-paced environment. The Hybrid Production Assistant will play a critical role in ensuring operational efficiency by providing front desk coverage, managing parts procurement, and assisting with vehicle detailing and lot management. This position Center Leader dedicated to high-level tasks like HR, payroll, production planning, and leadership communication. The ideal candidate is organized, customer-focused, and adaptable, with a strong work ethic to handle diverse responsibilities. This full-time, hourly position offers competitive pay, opportunities for growth, and a dynamic work environment. Job Responsibilities: Front Desk Support and Customer Service (30% of Time) • Phone and Customer Interaction: Answering incoming calls promptly, addressing customer inquiries, scheduling appointments, and routing calls to the appropriate team members as needed., • Front Desk Coverage: Greet walk-in customers professionally, assist with check-ins, and provide updates on repair status to enhance customer satisfaction., • Administrative Support: Assist the Center Leader and Estimator with managing door traffic, coordinating customer drop-offs and pick-ups, and maintaining a welcoming front office environment., • Order Management: Confirm drop-off orders, verify part accuracy, and ensure timely delivery of parts to meet repair schedules., • Parts Distribution: Perform mirror matching to confirm part compatibility, deliver parts to Body Technicians and Painter, and maintain an organized parts storage area., • Invoice Processing: Post parts invoices accurately in shop management software (e.g., CCC One or similar), ensuring proper cost tracking., • Returns and Credits: Coordinate parts returns, secure credits from suppliers, and post credits to maintain accurate financial records., • Invoice Tracking: Assist in keeping the unposted invoice tracker clean by reconciling pending invoices and flagging discrepancies., • Vehicle Detailing: Clean and detail vehicles for delivery, ensuring a polished appearance that meets customer expectations., • Lot Porter Duties: Move vehicles around the shop and lot, stage cars for repair or delivery, and maintain an organized parking area., • Shop and Office Maintenance: Keep the shop floor, office, and customer areas clean and presentable, including sweeping, trash removal, and restocking supplies., • Ad Hoc Support: Provide daily assistance to the team, such as running errands, organizing tools, or supporting urgent tasks to maintain workflow. Required: • Experience: Minimum 1 year of experience in an auto body shop, automotive repair, or customer service role, with familiarity in administrative or hands-on tasks., • Skills:, • Strong organizational skills and multitasking abilities to manage front desk, parts, and detailing duties simultaneously., • Excellent communication and customer service skills to interact with clients and team members professionally., • Basic computer proficiency for invoice tracking and shop management software (e.g., CCC One, Mitchell, or Autoflow)., • Physical ability to lift up to 50 lbs., move vehicles, and perform detailing tasks., • Education: High School diploma or equivalent, • Availability: Full-Time availability with flexibility for occasional overtime during peak periods., • Experience: 2+ years in a body shop or automotive environment, with exposure to parts procurement or inventory management., • Certifications: Basic automotive certifications (e.g., I-CAR non-structural training) or familiarity with ADAS-equipped vehicles., • Software Knowledge: Experience with CCC One, Parts Trader, OPStrax or similar shop management tools for parts and invoice tracking., • Bilingual Skills: Proficiency in Spanish to assist diverse customers and vendors. Behavioral Excellence Required: • Perform all assigned responsibilities according to the Company SOP., • Continuously strive to improve the efficiency of the center and be willing to participate in company meetings and training programs which are sponsored by the company., • Maintain a positive attitude and demonstrate characteristics of a professional leader., • Physical Demands: Role involves standing, walking, lifting, and moving vehicles in a shop environment with exposure to noise, dust, and automotive chemicals., • Team Dynamic: Collaborative, fast-paced setting with a small, dedicated team focused on quality repairs and customer satisfaction., • Pay: Competitive hourly wage, commensurate with experience., • Benefit Availability: Medical, Dental, Vision, 401(k) match, and Paid Time Off., • Career Growth: Potential to advance into roles in Parts or Estimating.

Job Description The co-founder, Dave, a chef trained in Thomas Keller’s Bouchon restaurant organization came up with a simple process: take the best quality chicken, prepare the chicken in a proprietary brine, and after deep frying; top the most tender chicken in the world with one of seven signature spice blends. Summary The Shift Leader is responsible and accountable for all restaurant activities while on duty. The Shift Leader will work with the restaurant management team to ensure all activities are consistent with and supportive of the restaurant’s business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations. Duties The Shift Leader supervises fellow coworkers while they work, monitor their performance, ensure they comply with company and safety policies, and delegate tasks appropriately. In addition, they: • Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities, • Communicate to their immediate supervisor when additional training guidance and practice is needed, • Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity, • Organize shift schedules for Team Members and monitor attendance, tardiness and time off, • Assign duties to specific employees based on role and skills, • Understand how each job responsibility impacts guests, employees, and overall restaurant operations, • Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc., • Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy, • Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy, • Provide direction/supervision/ feedback for Team Members to maintain levels of high productivity and team morale, • Train new and current team members on tasks, • Balance cash drawers and prepare cash deposits as assigned by the restaurant management team, • Abide and enforce to the rules and direction given by the restaurant management team Job expectations The Shift Leader performs leadership, management and organization tasks to ensure team members work efficiently and effectively during their shift. In addition, they: • Effectively plan, organize, and implement all daily operational routines and activities, • Complete all required administrative duties and daily paperwork including required checklists, • Supervise and perform closing and/or opening activities as directed by the restaurant management team, • Establish an environment of trust to ensure honest, open, and direct communication, • Role model and set a positive example for the entire team in all aspects of business and personnel practices, • Ensure that they and all Team Members abide by company policies and directives, • Support the goals, decisions, and directives of the restaurant management team and is not insubordinate, • Contributes to the restaurant’s success by accomplishing the expected work during each shift consistently, • Communicate effectively with team members and management to resolve any interpersonal issues as needed Requirements • Current student or high school diploma/GED preferred, • Must be at least 18 years old and fluent in English, • Certified in all stations following the DHC Training Program, • Flexibility to work nights, weekends, and holidays, • Ability to stand for long periods of time and work in a fast-paced environment, • Positive attitude while conducting any and all duties, • Commitment to guest satisfaction, • Effective communicator with co-workers and the restaurant management team Transportation & accessibility • Must have reliable transportation to work, a driver’s license and proof of insurance, • Must have telephone or other reliable method of communicating with supervisor and co-workers Hours • Must be able and willing to work flexible hours including opening and closing shifts, • This includes working weekends/nights and holidays whenever necessary Skills & Abilities • Ability to delegate tasks, • Excellent time management, organizational and planning skills, • Strong people/guest service skills, • Ability to look at the restaurant operations from a guest’s point of view, • Ability to take initiative and solve problems, • Able to stand for long periods of time, • Able to bend and stoop, • Able to work around heat, • Able to work around others in close quarters, • Able to lift 50-75 lbs. comfortably

Job DescriptionJob Description You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask. You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now! JOB REQUIREMENTS AND DUTIES You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability. QUALIFICATIONS • General job duties for all store team members, • Prepare product., • Receive and process telephone orders., • Take inventory and complete associated paperwork., • Clean equipment and facility approximately daily. TRAINING • Orientation and training provided on the job. COMMUNICATION SKILLS • Ability to comprehend and give correct written instructions., • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. ESSENTIAL FUNCTIONS/SKILLS • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)., • Must be able to make correct monetary change., • Verbal, writing, and telephone skills to take and process orders., • Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed., • Ability to enter orders using a computer keyboard or touch screen. WORK CONDITIONS Exposure to: • Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks., • In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas., • Sudden changes in temperature in work area and while outside., • Fumes from food odors., • Exposure to cornmeal dust., • Cramped quarters including walk-in cooler., • Hot surfaces/tools from oven up to 500 degrees or higher., • Sharp edges and moving mechanical parts. SENSING • Talking and hearing on telephone., • Near and mid-range vision for most in-store tasks., • Depth perception., • Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. PHYSICAL REQUIREMENTS including, but not limited to the following: Standing • Most tasks are performed from a standing position. Walking • For short distances for short durations., • Surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48". Sitting • Paperwork is normally completed in an office at a desk or table. Lifting • Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck., • Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'., • Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying • Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves., • Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store., • Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing • To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24"- 30" and requires a force of up to 7.5 pounds to push., • Trays may also be pulled. Climbing • Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending • Forward bending at the waist is necessary at the pizza assembly station., • Toe room is present, but workers are unable to flex their knees while standing at this station., • Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day., • Performed occasionally to stock shelves and to clean low areas. Reaching • Reaching is performed continuously; up, down and forward., • Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves., • Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes., • Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks • Eye-hand coordination is essential. Use of hands is continuous during the day., • Frequently activities require use of one or both hands., • Shaping pizza dough requires frequent and forceful use of forearms and wrists., • Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter., • Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes., • Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids • Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

Job Description“It’s a great American success story that's going to BLOW YOUR MIND!" Started in 2017 by Dave Kopushyan, Arman Oganesyan, and brothers Tom and Gary Rubenyan as an East Hollywood parking lot-based pop-up, the band of childhood friends started developing an influential following around their plates of Nashville hot chicken tenders, sliders, fries and kale ‘slaw. Fast-forward to today, and the company has implemented an in-demand franchise concept with hundreds of units in development. Summary The Shift Leader/Manager in Training (MIT) is responsible and accountable for all restaurant activities while on duty. The MIT will work with the restaurant management team to ensure all activities are consistent with and supportive of the restaurant’s business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations. Pay $21-$23 hourly rate, plus tips Duties The MIT supervises fellow coworkers while they work, monitor their performance, ensure they comply with company and safety policies, and delegate tasks appropriately. In addition, they: • Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities, • Communicate to their immediate supervisor when additional training guidance and practice is needed, • Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity, • Organize shift schedules for Team Members and monitor attendance, tardiness and time off, • Assign duties to specific employees based on role and skills, • Understand how each job responsibility impacts guests, employees, and overall restaurant operations, • Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc., • Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy, • Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy, • Provide direction/supervision/ feedback for Team Members to maintain levels of high productivity and team morale, • Train new and current team members on tasks, • Balance cash drawers and prepare cash deposits as assigned by the restaurant management team, • Abide and enforce to the rules and direction given by the restaurant management team Job expectations The MIT performs leadership, management and organization tasks to ensure team members work efficiently and effectively during their shift. In addition, they: • Effectively plan, organize, and implement all daily operational routines and activities, • Complete all required administrative duties and daily paperwork including required checklists, • Supervise and perform closing and/or opening activities as directed by the restaurant management team, • Establish an environment of trust to ensure honest, open, and direct communication, • Role model and set a positive example for the entire team in all aspects of business and personnel practices, • Ensure that they and all Team Members abide by company policies and directives, • Support the goals, decisions, and directives of the restaurant management team and is not insubordinate, • Contributes to the restaurant’s success by accomplishing the expected work during each shift consistently, • Communicate effectively with team members and management to resolve any interpersonal issues as needed Requirements • Current student or high school diploma/GED preferred, • Must be at least 18 years old and fluent in English, • Certified in all stations following the DHC Training Program, • Flexibility to work nights, weekends, and holidays, • Ability to stand for long periods of time and work in a fast-paced environment, • Positive attitude while conducting any and all duties, • Commitment to guest satisfaction, • Effective communicator with co-workers and the restaurant management team Transportation & accessibility • Must have reliable transportation to work, a driver’s license and proof of insurance, • Must have telephone or other reliable method of communicating with supervisor and co-workers Hours • Must be able and willing to work flexible hours including opening and closing shifts, • This includes working weekends/nights and holidays whenever necessary Skills & Abilities • Ability to delegate tasks, • Excellent time management, organizational and planning skills, • Strong people/guest service skills, • Ability to look at the restaurant operations from a guest’s point of view, • Ability to take initiative and solve problems, • Able to stand for long periods of time, • Able to bend and stoop, • Able to work around heat, • Able to work around others in close quarters, • Able to lift 50-75 lbs. comfortably

Job Description Are you a people-oriented professional with strong organizational skills and a passion for patient care? Do you have a creative flair for marketing? We are seeking a dynamic Dental Front Office and Treatment Coordinator to join our team and help provide an exceptional experience for our patients while contributing to our marketing efforts. Key Responsibilities: • Provide excellent customer service to all patients, ensuring a welcoming experience, • Manage treatment plans, discuss financing options, and coordinate appointments, • Handle front desk operations, including patient check-ins, scheduling, and answering phones, • Collaborate with the team to contribute to marketing initiatives, including patient outreach, social media, and in-office promotions, • Strong communication and customer service skills, • Dental office experience is a plus but not required, • Ability to multitask in a fast-paced environment, • Knowledge of dental insurance and treatment planning is preferred, • Experience or interest in marketing and patient engagement, • Competitive pay, • Opportunities for growth and learning, • Involvement in marketing efforts to help grow the practice, • Bonus, • Commission, • Paid Training ., • Retirement Plan This is a long-term opportunity that requires full availability. It may not be suitable for those with ongoing academic commitments. Bilingual-Spanish Costumer Service and Dental Office Experience required. If you're excited to contribute to both patient care and our marketing efforts, apply today and become an essential part of our thriving dental team!

Job Description Job Summary & Responsibilities Summary/Objective We are seeking an organized and dependable person to join our team as Receptionist. Provides general office support with a variety of clerical activities and related tasks. The receptionist will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties. Essential Functions. • Greet visitors, • Answer phones and direct calls, • Answer questions about our company and services, • Relay messages in a timely manner, • Maintain Reception Area, • Process incoming mail, • Mail distribution, • Must have excellent internal and external customer service skills, • Professional appearance and demeanor, • Ability to work individually and as part of a team; an intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent written and verbal communication skills, • Microsoft Office skills, i.e. Excel, Word, • High School Diploma or GED preferred, • Experience in administrative functions or receptionist

Job Description Job Title: Healthcare Call Center Representative Position Purpose: The Contact Center Representative at OC Urology is a pivotal figure dedicated to delivering exceptional customer service. This role, focuses on efficiently scheduling medical appointments, answering patient inquiries, directing calls, and facilitating effective communication. In addition to playing a central role in the organization's Contact Center, representatives serve as key liaisons between OC Urology and its patients, collaborating seamlessly with clerical services staff to support direct patient services. Their flexible and proactive "can-do" approach underscores their significance as the primary point of contact for patients, embodying the face and voice of OC Urology. Core Duties and responsibilities, include but are not limited to: · Efficiently handle a high volume of incoming calls in a timely manner. · Exhibit exceptional customer service skills. · Validate and update patient demographics, including insurance information, as needed. · Confirm patient appointments in accordance with the appointment policy. · Contact and reschedule appointments for no-shows as required. · Schedule, reschedule, and follow up on appointments across all service lines, as assigned. · Set alerts for required information in the EHR. · Demonstrate the ability to prioritize and complete multiple tasks promptly. · Document information in a professional manner. · Educate patients on office scheduling rules, no-show policies, and rescheduling procedures. · Reconcile the daily schedule. · Uphold patients' rights by maintaining the confidentiality of personal and financial information. · Adhere to compliance rules and regulations to prevent fraud and abuse. · Collaborate with OC Urology’s staff in other departments. · Perform additional duties as assigned by the supervisor or manager. Education and Training: · Bilingual: Spanish (Required) Qualifications, Skills, and Experience: · High School Diploma or equivalent (GED) required. · Minimum 2 years of experience as Appointment Coordinator in healthcare. · Bilingual: Spanish (Required) · Must be able to multitask in an extremely fast-paced environment · Have good computer skills along with attention to detail, be a confident and professional communicator and be responsive to internal and external customer needs in a personable manner. · Knowledgeable of an electronic health record (EHR) system OC Urology is proud to be an equal opportunity employer. OC Urology does not discriminate based on race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws.

Job Description Join the XRG Team: Where Passion for Hospitality Meets Limitless Opportunities! At Xperience Restaurant Group (XRG), our foundation is built on the unwavering dedication of team members who exude a relentless passion for hospitality. We have set our standards high, never settling for anything less than the extraordinary, because at XRG, we believe in delivering not just meals but unforgettable eXperiences. If you're one of those individuals, we invite you to join our XRG Team! Why XRG? Here's a Taste of What We Offer: • Competitive Pay and Annual Bonus: Pay Range: $22.00 - $26.00. Your hard work deserves recognition. We believe in rewarding excellence., • Unique Culture: Our Core Values set us apart, making the XRG culture truly unmatched. Join the #XRGFam and eXperience the difference., • Comprehensive Benefits: Medical, Dental, Vision, and 401(k) match* - because your well-being matters., • Company-Paid Life Insurance and AD&D: We've got you covered., • Career Growth Opportunities: We thrive on promoting from within, fostering #XperienceRealGrowth for every team member., • Professional Development Reimbursement Program: Invest in your future with our tuition reimbursement program., • Employee Referral Program: Share the joy of being part of the XRG team with others., • Free Food: Enjoy monthly Meal Card allowances to use at any of our locations/brands and monthly catered lunch., • Wellness Perks: Complimentary soda, water, coffee, fruit, and snacks to keep you fueled throughout the day., • Time Off: Paid vacation, sick time, and eight observed holidays, with an additional floating holiday annually., • Hybrid Work Option: Enjoy the flexibility of a hybrid work arrangement, with the option to work from home one day a week and four days in the office., • Financial Well-Being: Exclusive Credit Union Benefits, including Checking/Savings, Loans, and Financial Education., • Partner Perks: Unlock discounted rates on theme parks, travel, apparel, sports tickets, and more! Compensation Range: $22.00-$25.00 /per hour *Range(s) – DOE PURPOSE The IT Support Analyst will be responsible for answering phones, emails, and the support queue from our restaurants needing support with various issues. DUTIES & RESPONSIBILTIES • Act as the IT support liaison between Corporate, POS Vendor, and Restaurants., • Provide remote support for POS and infrastructure including training, configuration, monitoring, and customization, • Assist in both the Root cause and Trend analysis, all while providing Restaurant systems POS support., • Provide full Desktop Support Services for XRG office employees (hardware, software and mobile device), • Perform hardware and software troubleshooting with XRG office employees, • Provide assistance in installation, relocation, and re-installation of equipment for XRG office when required, • Develop and improve documentation to support problem analysis and resolution, • Diagnose and resolve hardware and software issues, including operating systems - Windows and Mac across a range of software applications, • Configure and deploy equipment for new employees, • Troubleshoot and resolve issues with Restaurant hardware and Software, • Diagnose and resolve software and hardware incidents for Restaurants, including but not exclusive to Point of Sale, Payment Devices, Printers and Manager’s desktop, • Strong communication and a desire to grow is a must, • Customer Service Oriented is a must as you will be a point of contact for everything IT, • Proven analytical and problem-solving abilities, • Outstanding interpersonal skills and great team player, • Must be able to work independently with a high degree of self-initiative, • Strong organizational and time management skills to effectively contribute to multiple projects in an efficient manner, • Ability to work well under pressure and adapt to changes in project priorities, • Must be able to accommodate a flexible work schedule, • Experience with Point of Sale Systems\Hardware a plus, • Proficient in Microsoft Office Suite, Word, and Excel, • Experience in a full service, high volume restaurant or food and beverage multi-unit environment a plus, • Experience using data to guide decisions, • High energy and outgoing personality, • 21+ years of age The working conditions described below are representative of those a team member encounters while performing the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of this job.] • Small to medium office or shared work space The physical demands described below are representative of those that must be met by a team member to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. • Ability to walk long periods of time, • Ability to stand for long periods of time, • Ability to use hands to handle, control, or feel objects, tools, or controls., • Ability to repeat the same movements for long periods of time, • Ability to understand the speech of another person, • Ability to speak clearly so listeners can understand, • Ability to push and lift to 50 lbs. This job description is a summary of duties, which you as an IT Support Analyst are expected to perform in your normal course of work. It is by no means an all-inclusive list but is merely a broad guide of expected duties. You should understand that a job description is neither complete nor permanent; it can be modified at any time with or without notice.

Job DescriptionDescription⚠️ BEWARE OF JOB SCAMSAll job emails will come from pinpointhq.com, our ATS. As a Service Desk Analyst, you are responsible for investigating the client’s issues by analyzing the symptoms, finding the root cause, resolving level 1 issues, while maintaining client communications through the process. Having a friendly, professional attitude is a must! Work from home the role must be able to work independently with direction and guidance from your team leads and manager. 1 shift 8am-5pm EST, I shift for 11am-8pm EST and 1 shift from 1pm-10pm EST This is a 100 % Remote position- will require participation with general support, answering inbound phone calls and chats quickly, ensuring our procedures are scripts are delivered consistently. Candidates will need to participate working rotating holidays. Key Responsibilities • Answering inbound phone calls in a call center environment and inbound chats quickly, ensuring our procedures are scripts are delivered consistently, • Identify clients, collecting relevant information concerning requests and issues and create support tickets accurately, • Assist clients’ requests and deliver basic/advance technical support, • Provide friendly and helpful customer service as a first point of contact, • Must have excellent verbal/written communication skills, as well as the ability to multi-task, • Ability to work under pressure, organize and prioritize tasks based on ITIL priority matrix, • Ability to meet individual KPI’s such as a 15-minute average talk time, tickets closed, utilization, and first call resolution, • Other duties as assigned by management Skills, Knowledge & Expertise • 2+ years’ experience in a structured IT Support environment (10+ team), • 3+ years’ experience in Customer Service roles, can be outside of IT, • 1+ CompTIA certifications a must, • Expert level knowledge of networking, computing, peripherals, business applications like Quickbooks, Office, SAGE, etc., • Experience with remote support tools and network diagnostic tools, • STRONG ability to multi task and thrive in a fast paced environment