Brook Inc.
Director of Nursing and Clinical Services - Hybrid/Boston, MA
hace 3 días
Boston
Job DescriptionDescription: About Brook Inc Brook Health is a digital health company. Brook offers a set of products and services extending health-care-management beyond the walls of doctors’ offices and into people’s homes and their day-to-day lives. Brook provides people who are living with chronic conditions a highly personalized high-touch support via a smartphone app offering AI tools, data collection through connected devices, and real-time access to health coaches to make smart, daily decisions and to build healthy habits to achieve their long-term health goals. Brook also offers a CDC-approved preventative program for people who are at high risk for diabetes. For primary care providers, Brook offers SaaS tools for continuous remote monitoring, providing insights into their patient’s health needs, enabling a new model of care, and early preventative interventions with our own care delivery team resulting in better health outcomes. Brook offers a dynamic work experience with team members in multiple time zones. We have a fast-paced, user-centric, high-expectation, constantly-improving-ourselves type of culture. Our goal is to change the approach to pre-condition and chronic condition care management, to use technology to support health-care providers in improving patients’ health outcomes. We are seeking a dedicated and experienced Director of Nursing and Clinical Services to join our Remote Care company. This pivotal role will oversee all remote clinical care services, ensuring the highest standards of patient care are maintained. The Director of Nursing and Clinical Services will have direct supervision of Nursing Care Delivery and Tele-Nutrition teams and will report directly to the Chief Nursing Officer. This role will collaborate closely with quality, product and program development. Key Responsibilities: • Manage and oversee all remote employees under the care team that deliver clinical services, including nursing, Tele-Nutrition. Additional care delivery teams and services may be added as expanded coverage occurs., • Ensure compliance with healthcare regulations and standards., • Develop and implement clinical protocols and procedures., • Lead and mentor clinical teams to achieve excellence in patient care., • Collaborate with the Chief Nursing Officer and other senior leadership to align clinical services with organizational goals., • Collaborate with the Director of Program Development and Director of Quality and education to ensure all aspects of care team development and program delivery are safe, effective and efficient., • Collaborate with product and engineering to ensure needs of the care team are met and accounted for in planning and strategic development of organizational growth., • Monitor and evaluate the performance of clinical services and implement improvements as needed, including implementation of KPIs set for clinical services., • Stay current with industry trends and advancements in remote healthcare delivery., • Ensure productivity and code completion meet standards and expectations for growth and development., • Design and implement a scalable care coordination service line for remote care supporting Providers, Health Systems and Payers in providing: • Remote Patient Monitoring (RPM), • Chronic Care Management (CCM), • Principal Care Management (PCM), • Advanced Primary Care Management (APCM), • Tele-Nutrition • Additional duties and responsibilities as assigned.Requirements: Qualifications: • Minimum of 5 years of clinical experience., • At least 3 years of leadership or management experience., • Experience with remote care and Current Procedural Terminology (CPT) codes associated with remote care delivery/services., • Firm understanding and comprehension of compliance and regulatory requirements for clinical services associated with remote care delivery., • Active, Unrestricted Registered Nursing License in one of the following required for hire: Massachusetts, New York, Connecticut. (Additional licenses required as identified), • Graduate of an accredited professional nursing program., • Bachelor’s degree in nursing or other health related field required, Masters preferred., • Willingness to obtain additional state licensure as required throughout employment. Preferred Skills: • Strong leadership and team management abilities., • Excellent communication and interpersonal skills., • Ability to adapt to a rapidly changing healthcare environment., • Proficiency with telehealth technologies and platforms., • High-Impact Role: Own a core growth channel in a sector of healthtech experiencing rapid growth., • Mission-Driven: Join a company that’s improving patient outcomes and transforming the way healthcare is delivered., • Fast-Growing Environment: Thrive in a dynamic, scale-up atmosphere where you’ll have the autonomy to create meaningful change and implement new ideas from day one., • Cutting-Edge Tech: Work with innovative tools and have the freedom to introduce new solutions, including AI-driven approaches., • Fast-paced environment – Brook operates in two of the fastest changing industries in America – Healthcare and Technology. We move quickly to design tools and protocols based on customer and industry feedback. Thriving in an environment of change and continuous improvement is a core competency for all members of our team., • Dynamic roles - We are a small and tight-knit team enthusiastically tackling difficult problems in an entrenched industry. All team members are expected to contribute to company protocols, provide product feedback and to generally think critically about our processes and care model. Brook is as focused on our employees’ health as we are on that of our patients. Our Benefits program reflects that. We recognize that health does not just mean physical health, but mental and financial health as well. We make every effort to cover all those areas in our plan offerings. Benefits at Brook Health In addition to meaningful work in a mission-driven company, Brook offers a comprehensive benefits package designed to support the medical, financial and mental health wellbeing of our employees and their families. Healthcare Coverage • Employee & Child(ren): Brook pays 100% of premiums for full-time employees and their child or children for Medical, Dental, and Vision coverage. This means there are no paycheck deductions for you or your child(ren)., • Spouse/Domestic Partner: Brook contributes 50% of premiums for coverage of a spouse or domestic partner., • HSA Contribution: Employees who enroll in our HSA-eligible medical plan receive a Brook-funded contribution to help cover medical expenses such as deductibles, prescriptions, and office visits., • Medical Concierge: Brook provides a concierge service to help employees and their families manage healthcare needs like claims, referrals, and care coordination. Mental Health & Wellbeing, • Mental Health Support: Brook supplements the mental health coverage included in our medical plan with additional resources. Employees have access to free therapy sessions through Spring Health, providing confidential, professional support when it’s needed most., • Flexible PTO: Our PTO program is truly flexible — no accruals and no preset limits. You and your manager decide what’s reasonable, so you can take the time you need to recharge. In addition, we provide dedicated sick time to support your health and well-being, and a generous holiday schedule that ensures time to rest and celebrate with family and friends. Financial Wellness & Security, • Income Protection: Brook provides Short-Term and Long-Term Disability insurance to all full-time employees, helping replace income during an illness or injury. Short-Term Disability works alongside any state or insurance benefits and Brook coverage to provide added financial support while you’re away from work., • Life Insurance: Brook provides company-paid life insurance equal to one times salary, up to a set maximum., • 401(k) Retirement Savings: All employees (full-time and part-time) are automatically enrolled in our 401(k) plan. Brook provides a company match to help employees grow their retirement savings.