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Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We are growing fast in New York and expanding to Florida, and we would love to welcome you to our community! We work tirelessly every day to ensure children have access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through our doors a fair shot at reaching his or her potential. Built for More Impact. This is your arena. We're seeking exceptional candidates to join Success Academy, with premier opportunities at our new 300,000 sq ft Bronx K-12 Campus - a purpose-built facility where world-class training meets uncompromising standards. Why the Bronx K-12 Campus? Shape excellence from day one in state-of-the-art facilities designed for joyful, rigorous, holistic learning. This isn't just another school - it will be a model for national educational excellence. Train with the Best. Become the Best. Work alongside SA's top performers and proven leaders in environments built to bring out your best. Whether you're an athlete, engineer, artist, chess champion, or math whiz, you'll get world-class coaching and tools that push you past your limits. Create Lasting Impact. Watch kindergarteners become college-bound graduates over 13 years. Every day is game day. Every child's success is the win. At Success Academy, we don't just hire teachers - we build them. When you join our network of 59 schools across NYC, you play a part in giving every student a fair shot at greatness. Our best-fit candidates may have the opportunity to do it at our groundbreaking Bronx K-12 Campus, where excellence is earned and impact is undeniable. What We Look For: • Resilience, drive, and a winning mindset: You’ll be challenged. You’ll be coached. You’ll grow. Every day is a chance to push through limits and raise the bar., • A commitment to excellence: You execute a proven playbook. You plan ahead, stay organized, and sweat the details because excellence lives in the little things. You believe structure and consistency create space for kids to thrive, and you don’t cut corners., • Total belief in every student: You’ll never settle for average – not in yourself, not in your students. Here, we 100% commit to getting 100% of our kids into 4-year colleges., • A mission with meaning: You’ll play a critical role in shaping the futures of young people and helping them reach their full potential., • Skills that set you apart: Build essential skills like public speaking, strategy, data analysis, leadership, and conflict resolution. Lesson Planning and Instruction: • Study and implement lesson plans that align with curriculum standards., • Utilize a variety of instructional strategies and technologies to enhance learning., • Assess student progress through assignments, tests, and observations., • Provide timely feedback and support to help students improve., • Communicate regularly with students, parents, and guardians regarding academic progress and behavioral issues., • A bachelor’s degree before your first day of work with Success Academy (a background in education is not required), • Strong communication and interpersonal skills, • Passion for learning and commitment to student development, • Ability to work in person in New York City ($2500 stipend for qualified relocations) $65,000 - $65,000 USD Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth. Privacy Policy: By providing your phone number, you consent to receive text message updates from Success Academy regarding your application. Reply STOP to unsubscribe. View our ___. Current Success Academies Employees: Please apply through the Internal Job Board via Greenhouse. You will be asked to log in through your Okta Profile. We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth. Success Academy Charter Schools does not offer employment-based immigration sponsorship.

To be considered for this role, applicants must hold a bachelor’s degree before starting first day of work with Success Academy - a background in education is not required. Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We are growing fast in New York and expanding to Florida, and we would love to welcome you to our community! We work tirelessly every day to ensure children have access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through our doors a fair shot at reaching his or her potential. At Success Academy, we don’t just hire teachers, we build them. You don’t need a background in education to launch your career with us. Whether you’re an athlete, engineer, artist, chess champion, or math whiz, we’ll equip you with the tools, training, and world-class coaching to thrive in the classroom and beyond. Why Success Academy? More than the highest-performing K-12 charter school network in NYC, Success Academy is a launchpad for careers of significance. Our teachers don’t just show up, they redefine what’s possible for their students and themselves. What We Look For Resilience, drive, and a winning mindset: You’ll be challenged. You’ll be coached. You’ll grow. Every day is a chance to push through limits and raise the bar. A commitment to excellence: You execute a proven playbook. You plan ahead, stay organized, and sweat the details because excellence lives in the little things. You believe structure and consistency create space for kids to thrive, and you don’t cut corners. Total belief in every student: You’ll never settle for average – not in yourself, not in your students. Here, we 100% commit to getting 100% of our kids into 4-year colleges. Passion for content and curiosity to grow: You love learning, and it shows. Whether it's literature, math, science, or art, you bring genuine enthusiasm to your subject and a hunger to keep getting better. Feedback isn't just accepted – it’s fuel. Here’s What You’ll Get A mission with meaning: You’ll play a critical role in shaping the futures of young people and helping them reach their full potential. Skills that set you apart: Build essential skills like public speaking, strategy, data analysis, leadership, and conflict resolution. World-class coaching and development: No education background? No problem. We’ll train you—hard—and elevate you even harder. Key Responsibilities: Lesson Planning and Instruction • Study and implement lesson plans that align with curriculum standards., • Utilize a variety of instructional strategies and technologies to enhance learning., • Assess student progress through assignments, tests, and observations., • Provide timely feedback and support to help students improve., • Communicate regularly with students, parents, and guardians regarding academic progress and behavioral issues. A bachelor’s degree before your first day of work with Success Academy (a background in education is not required). Strong communication and interpersonal skills. Passion for learning and commitment to student development. Ability to work in person in New York City. At Success Academy, we invest boldly in our teachers through exceptional pay growth, comprehensive health and wellness benefits, and career pathways that enable you to advance into leadership within an average of three years! Health & Wellbeing that Starts Day One • Medical, dental, and vision coverage through Cigna and VSP — effective on your first day. SA covers 82% of our most popular medical insurance plan, or about $9,000 annually, towards your medical, dental, and vision coverage., • Employees receive a $50 cellphone stipend every month! ($600 annually), • Pre-tax savings accounts for healthcare, dependent care, and commuter expenses., • Free and confidential counseling through our Employee Assistance Program and Talkspace., • Enjoy paid time off during summer break, school vacation weeks, and holidays, • Intensive training, ongoing coaching, and leadership pathways - most teachers are promoted to leadership positions on average within three years., • Salary growth that provides significant yearly % increases, with opportunities to increase earning potential through performance-based incentives, • 403(b) retirement plan with a 3% employer match., • Quarterly employer contributions to your Health Savings Account (HSA) - up to $2,400/year!, • Income protection through employer-paid short- and long-term disability, and group life insurance coverage., • Voluntary supplemental life insurance, accident, hospital indemnity, critical illness, and legal plans. Privacy Policy: By providing your phone number, you consent to receive text message updates from Success Academy regarding your application. Reply STOP to unsubscribe. View our ___. Current Success Academies Employees: Please apply through the Internal Job Board via Greenhouse. You will be asked to log in through your Okta Profile. We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth. Success Academy Charter Schools does not offer employment-based immigration sponsorship.

Job Description About Us: Soccer Stars is the leading youth soccer programs and Amazing Athletes is the leading multi- sport program for children ages 12 months to 13 years in Long Island and Eastern Queens. Our acclaimed program provides an energetic, enjoyable, and age-suitable introduction to sports by providing classes, camps, schools, community centers, and local parks. We take pride in our creative curriculum, which focuses not only on sport specific skills but also on fostering social skills and character development, creating a positive and lasting impact on every child we coach. Description Soccer Stars and Amazing Athletes of Long Island & Eastern Queens is seeking a full-time Coaching Operations Manager to join our team. This role is responsible for overseeing, developing, and evaluating our coaching staff to ensure high-quality instruction and program execution. The Coaching Operations Manager will also play a key role in hiring, training, and mentoring coaches while collaborating with internal departments to optimize scheduling and staffing. The ideal candidate will have strong leadership skills, a proactive mindset, and excellent communication abilities to support coach development and program growth. This position involves both hands-on coaching support and administrative coordination to ensure the best experience for our young athletes and their families. For the right candidate, success in this role could evolve into a larger leadership position as we continue to grow and expand our footprint across Long Island and Queens. Responsibilities: Program Management & Operations: ● Oversee the strategy and execution of coach hiring, training, and scheduling. ● Supervise and evaluate coaching staff to maintain and enhance program quality. ● Supervise the Coaching Coordinator to accomplish coaching department goals. ● Maintain accurate inventory and distribution of program equipment. ● Work with the Staffing Coordinator to determine staffing decisions by aligning coaches with appropriate classes and age groups. ● Act as the primary point of contact for coach-related inquiries, feedback, and development. Coach Development & Training: ● Design and implement a comprehensive training program for coaches based on performance evaluations. ● Lead coach training sessions to ensure alignment with Soccer Stars and Amazing Athlete curriculum and coaching philosophy. ● Provide ongoing mentorship, feedback, and support to coaching staff at all levels. ● Conduct regular site visits to ensure class quality, provide feedback, and liaise with parents. ● Evaluate coach performance and provide structured feedback to drive improvement. ● Monitor coach performance and determine advancement for coaches alongside the promotion cycle. Leadership & Community Engagement: ● Support and report to the Owner and General Manager, contributing to overall program success. ● Promote and uphold the Soccer Stars brand through community engagement and partnerships. ● Collaborate with the administrative team on coach performance tracking and development. ● Assist in ad-hoc projects associated with the success of the business. Requirements ● Minimum of 2+ years of youth sports experience. ● Minimum of 2+ years of management or supervisory experience. ● Degree in childhood education, physical education, or sport management is a plus. ● Ability to work weekends. ● Experience in preparing and delivering presentations to large groups. ● Strong leadership and mentorship skills. ● Customer service-oriented mindset. ● Exceptional organizational and communication abilities. ● Ability and willingness to travel across Long Island and Eastern Queens regularly. ● Energetic, enthusiastic, and outgoing personality.

Job Description About Us: Soccer Stars is the leading youth soccer programs and Amazing Athletes is the leading multi- sport program for children ages 12 months to 13 years in Long Island and Eastern Queens. Our acclaimed program provides an energetic, enjoyable, and age-suitable introduction to sports by providing classes, camps, schools, community centers, and local parks. We take pride in our creative curriculum, which focuses not only on sport specific skills but also on fostering social skills and character development, creating a positive and lasting impact on every child we coach. Description Soccer Stars and Amazing Athletes of Long Island & Eastern Queens is seeking a full-time Coaching Manager to join our team. This role is responsible for overseeing, developing, and evaluating our coaching staff to ensure high-quality instruction and program execution. The Coaching Manager will also play a key role in hiring, training, and mentoring coaches while collaborating with internal departments to optimize scheduling and staffing. The ideal candidate will have strong leadership skills, a proactive mindset, and excellent communication abilities to support coach development and program growth. This position involves both hands-on coaching support and administrative coordination to ensure the best experience for our young athletes and their families. For the right candidate, success in this role could evolve into a larger leadership position as we continue to grow and expand our footprint across Long Island and Queens. Responsibilities: Coach Development & Training: ● Design and implement a comprehensive training program for coaches based on performance evaluations. ● Lead coach training sessions to ensure alignment with Soccer Stars and Amazing Athlete curriculum and coaching philosophy. ● Provide ongoing mentorship, feedback, and support to coaching staff at all levels. ● Conduct regular site visits to ensure class quality, provide feedback, and liaise with parents. ● Evaluate coach performance and provide structured feedback to drive improvement. ● Monitor coach performance and determine advancement for coaches alongside the promotion cycle. Program Management & Operations: ● Oversee the strategy and execution of coach hiring, training, and scheduling. ● Supervise and evaluate coaching staff to maintain and enhance program quality. ● Supervise the Coaching Coordinator to accomplish coaching department goals. ● Maintain accurate inventory and distribution of program equipment. ● Work with the Staffing Coordinator to determine staffing decisions by aligning coaches with appropriate classes and age groups. ● Act as the primary point of contact for coach-related inquiries, feedback, and development. Leadership & Community Engagement: ● Support and report to the Owner and Regional Manager, contributing to overall program success. ● Promote and uphold the Soccer Stars brand through community engagement and partnerships. ● Collaborate with the administrative team on coach performance tracking and development. ● Assist in ad-hoc projects associated with the success of the business. Requirements ● Minimum of 2+ years of soccer coaching experience. ● Minimum of 4+ years of management or supervisory experience. ● Degree in childhood education, physical education, or sport management is a plus. ● Ability to work weekends. ● Experience in preparing and delivering presentations to large groups. ● Strong leadership and mentorship skills. ● Customer service-oriented mindset. ● Exceptional organizational and communication abilities. ● Ability and willingness to travel across Long Island and Eastern Queens regularly. ● Energetic, enthusiastic, and outgoing personality.

Role Overview Maxima — parent company of Pro Standard — is hiring a Affiliate Manager to lead and scale our affiliate and creator partnerships program. You'll own the strategic side of the program — the architecture, the partner mix, the senior creator and athlete relationships — while mentoring our Junior Affiliate + Influencer Manager. This is a relationship-driven role with deep operational discipline underneath. You'll work closely with the Brand & Social Lead on creator brand fit and with the Performance Marketing team on amplification opportunities (whitelist, spark). What You'll Own • The full affiliate program — strategy, structure, growth, and ongoing optimization., • Strategic creator and athlete partnerships — the senior tier of relationships we don't have today and want to build., • Onboarding new affiliates and creator partners — legal, technical, creative briefing, and the relationship work that makes the program land well., • Affiliate platform management — Impact, ShareASale, PartnerStack, Awin, or any other platform we choose., • Commission structure and deal architecture — flat vs. tiered, performance-bonus, exclusivity, term length, the pieces that shape long-term partner economics., • Direct outreach, negotiation, and contracting with senior creators and athletes — this is hands-on relationship work, not just program management., • Mentorship of the Junior Affiliate + Influencer Manager — direction, growth conversations, and clear scope., • Cross-functional partnership with the Brand & Social Lead on creator brand fit and approval cycles., • Cross-functional partnership with the Performance Marketing Director on whitelist and spark amplification — deciding which creators get paid amplification dollars and why., • Performance reporting — what the program contributes by partner tier, by channel, by content type., • Campaign-aligned creator activations — when launches and brand moments need creator amplification, you build the partner roster., • The roadmap — what creators we want next, what new program structures we want to test, what we want to retire. Strategy + Testing Mindset This role is about building a creator program that compounds, not just running affiliate links. We're looking for someone who: • Treats the partner roster as a portfolio — different tiers, different deal structures, different expectations for each., • Designs partnerships with clear success criteria and graceful exit paths — not every partnership works, and that's fine., • Tests deal structures (flat vs. tiered vs. performance), content angles, and amplification strategies with real measurement underneath., • Holds the long view (creator-brand fit, sustained partnership value) and the daily numbers (revenue per partner, click-through, conversion) at the same time., • Documents reasoning so the team learns what kind of partnerships actually drive long-term revenue, not just first-month spike., • Is curious about why partnerships fail — fit, content, cadence, channel — and applies the learning., • Knows when a partnership is worth investing more in (paid amplification, exclusive content) versus letting it run organic-only. You should be comfortable laying out a six-month creator strategy and then quietly executing the next twelve outreach conversations without losing focus on the long arc. Working With AI Maxima uses AI tools to handle creator discovery, scoring, outreach drafting, and pipeline tracking. Your role is to direct that work, validate it, and bring the relationship judgment AI can't have. We're looking for someone who treats AI as a teammate that surfaces leads and patterns — and who applies their own taste and brand judgment to decide which partnerships to actually build. Required Experience • 5-7 years in affiliate, influencer, or creator marketing., • DTC or ecommerce experience — apparel, sports, or streetwear preferred., • Track record of growing affiliate-attributed revenue, with specific numbers you can discuss., • Direct experience with affiliate platforms (Impact, ShareASale, PartnerStack, Awin, or equivalents)., • Creator and athlete contract negotiation experience., • Comfortable mentoring junior team members., • Strong existing creator and athlete network in the US, especially New York. Nice to Have • Athlete partnership experience — sponsorships, endorsements, or NIL-era deal structures., • Sports, streetwear, or licensed apparel category fluency — you know the names that matter in our space., • Experience with influencer whitelisting or spark ads (paid amplification)., • TikTok Shop or Amazon Influencer Program experience., • Comfort presenting creator strategy and performance to executive leadership. Why This Role Matters Affiliate and creator-driven revenue is one of the most efficient growth channels we have when it's run well. Doing it strategically — with the right partner mix, deal architecture, and amplification choices — turns a supporting program into a meaningful revenue line.

Job DescriptionBenefits: • Free uniforms, • Continuing education through company-sanctioned events. Company Overview • Motivate and inspire all to be their best and achieve their goals through training with world-class coaches., • The culture of D1 separates us as we are all driven to help those around us., • D1 is passionate about impacting and changing lives.Job Summary, • Foster a positive, motivating environment for all athletes., • Maximize client retention through best-in-class service: coaching, training, nutrition, and accountability., • Modify and adapt movements that are best suited for the individual at hand., • Teach, • A D1 Coach must be dedicated to training and improving the lives of D1s members Scholastic (ages 7-18), Adults, and Teams, by:, • Exhibiting passion, expertise, high energy, a positive and motivating attitude, strong character, and over-the-top customer service, • Starting and finishing workouts on time, • Assessing and aligning each member with the proper program, • Building and maintaining relationships with each D1 member, • Coaching group workouts, personal training, and teams, • Delivering accurate, industry-leading educational advice on strength, speed, and nutrition, • Teaching proper form and technique and keeping all our athletes safeResponsibilities, • Foster a positive, motivating environment for all athletes., • Maximize client retention through best-in-class service: coaching, training, nutrition, and accountability., • Modify and adapt movements that are best suited for the individual at hand., • Reduce an athlete's risk of injury by focusing on proper technique and movement patterns.Qualifications, • Has a valid AED/CPR/First Aid certification, • Minimum of 1 year of strength & conditioning-related experience in group, team, or personal training setting., • Has a bachelor's degree in Exercise Science or a related field (preferred).

D1 Training is a results-driven, athletic-based training facility for adults and youth athletes ages 7+. We combine elite coaching, a team-first culture, and proven training systems to help every athlete improve. You'll be the first point of contact for prospective athletes, responsible for driving

Job Description To be considered for this role, applicants must hold a bachelor’s degree before starting first day of work with Success Academy - a background in education is not required. Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We are growing fast in New York and expanding to Florida, and we would love to welcome you to our community! We work tirelessly every day to ensure children have access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through our doors a fair shot at reaching his or her potential. Hiring for School Year 2026-27! At Success Academy, we don’t just hire teachers, we build them. You don’t need a background in education to launch your career with us. Whether you’re an athlete, engineer, artist, chess champion, or math whiz, we’ll equip you with the tools, training, and world-class coaching to thrive in the classroom and beyond. Why Success Academy? More than the highest-performing K-12 charter school network in NYC, Success Academy is a launchpad for careers of significance. Our teachers don’t just show up, they redefine what’s possible for their students and themselves. What We Look For Resilience, drive, and a winning mindset: You’ll be challenged. You’ll be coached. You’ll grow. Every day is a chance to push through limits and raise the bar. A commitment to excellence: You execute a proven playbook. You plan ahead, stay organized, and sweat the details because excellence lives in the little things. You believe structure and consistency create space for kids to thrive, and you don’t cut corners. Total belief in every student: You’ll never settle for average – not in yourself, not in your students. Here, we 100% commit to getting 100% of our kids into 4-year colleges. Passion for content and curiosity to grow: You love learning, and it shows. Whether it's literature, math, science, or art, you bring genuine enthusiasm to your subject and a hunger to keep getting better. Feedback isn't just accepted – it’s fuel. Here’s What You’ll Get A mission with meaning: You’ll play a critical role in shaping the futures of young people and helping them reach their full potential. Skills that set you apart: Build essential skills like public speaking, strategy, data analysis, leadership, and conflict resolution. World-class coaching and development: No education background? No problem. We’ll train you—hard—and elevate you even harder. Key Responsibilities Lesson Planning and Instruction • Study and implement lesson plans that align with curriculum standards., • Utilize a variety of instructional strategies and technologies to enhance learning., • Assess student progress through assignments, tests, and observations., • Provide timely feedback and support to help students improve., • Communicate regularly with students, parents, and guardians regarding academic progress and behavioral issues. A bachelor’s degree before your first day of work with Success Academy (a background in education is not required). Strong communication and interpersonal skills. Passion for learning and commitment to student development. Ability to work in person in New York City. At Success Academy, we invest boldly in our teachers through exceptional pay growth, comprehensive health and wellness benefits, and career pathways that enable you to advance into leadership within an average of three years! Health & Wellbeing that Starts Day One • Medical, dental, and vision coverage through Cigna and VSP — effective on your first day. SA covers 82% of our most popular medical insurance plan, or about $9,000 annually, towards your medical, dental, and vision coverage., • Employees receive a $50 cellphone stipend every month! ($600 annually), • Pre-tax savings accounts for healthcare, dependent care, and commuter expenses., • Free and confidential counseling through our Employee Assistance Program and Talkspace., • Enjoy paid time off during summer break, school vacation weeks, and holidays, • Intensive training, ongoing coaching, and leadership pathways - most teachers are promoted to leadership positions on average within three years., • Salary growth that provides significant yearly % increases, with opportunities to increase earning potential through performance-based incentives, • 403(b) retirement plan with a 3% employer match., • Quarterly employer contributions to your Health Savings Account (HSA) - up to $2,400/year!, • Income protection through employer-paid short- and long-term disability, and group life insurance coverage., • Voluntary supplemental life insurance, accident, hospital indemnity, critical illness, and legal plans. Privacy Policy: By providing your phone number, you consent to receive text message updates from Success Academy regarding your application. Reply STOP to unsubscribe. View our Privacy Policy. Current Success Academies Employees: Please apply through the Internal Job Board via Greenhouse. You will be asked to log in through your Okta Profile. We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth. Success Academy Charter Schools does not offer employment-based immigration sponsorship.

Job DescriptionBenefits: • Bonus based on performance, • Opportunity for advancement, • Training & development Benefits & Perks • Paid Time Off, • Free membership to a state-of-the-art training facility, • Ongoing training & professional development through company events Position Overview This is not a stand behind the desk and wait role. Were looking for a high-energy Fitness Sales Specialist who thrives on outbound outreach, appointment setting, and converting leads into committed members. Youll be the first point of contact for prospective athletes, responsible for driving trial bookings and guiding them into the right training program. If you like fast-paced environments, clear goals, and actually seeing the results of your effort, youll fit in here. What Youll Do • Make outbound calls, texts, and follow-ups to new and existing leads, • Set appointments for free trials, consultations, and workouts, • Respond quickly to inbound inquiries (speed matters here more than you think), • Guide prospects through the sales process from first contact to membership, • Recommend the right training program based on individual goals, • Maintain accurate notes and activity tracking in the CRM, • Consistently hit daily, weekly, and monthly sales targetsWhat Were Looking For, • 1+ year of sales experience (inside sales, membership sales, or similar), • Comfortable with high-volume outbound calling and follow-up, • Strong communication skills and confidence on the phone, • Organized and disciplined with lead management, • High energy, competitive, and goal-oriented, • Customer service experience (fitness industry a plus, not required)Why This Role Stands Out, • Clear focus on appointment setting + sales, not random front desk tasks, • Opportunity to grow with a nationally expanding brand, • Direct impact on business growth and member success