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Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are looking for a SIU Investigator (mid-level). This is a Desk position . Within defined guidelines and framework, protects USAA and our members from potential fraudulent claims by investigating questionable, suspect claims activity in compliance with state insurance fraud-related laws and regulations and policies and procedures. The selected candidate will have a strong multi-line SIU investigation background. This position is remote eligible. However, you must currently live in California . What youll do: Applies knowledge and understanding of fraud schemes and investigation strategies on any questionable or suspect first or third part claims. Participates in the development of fraud prevention strategies. Applies knowledge of P&C insurance industry products, services, and processes in investigating claims to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. Applies knowledge of state laws and regulations pertaining to insurance fraud in investigating claims. Collects evidence of potential fraud through field or remote interviews and thorough searches of investigative databases, internal resources, Internet resources, public records, and forensic tools. Makes recommendations within defined authority guidelines. Prepares and presents detailed and comprehensive verbal and written investigative reports summarizing the results of the investigation and recommended outcome. Develops and maintains external relationships with industry, law enforcement and other contacts involved in fraud investigation, detection, and prevention. May serve as a resource team member on specific matters through demonstrated skill or training. Assists with the delivery of fraud awareness training initiatives in a defined environment. Handles CAT duty responsibilities as business requires. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Minimum High School Diploma or General Equivalency Diploma (GED). 2+ years claims adjusting experience, or P&C SIU/Fraud Investigation experience OR 4+ years prior investigative law enforcement (to include military) or relevant fraud industry investigation experience. Proven investigatory skills. Experience obtaining statements from various parties to incidents, witnesses, and suspects. Ability to gather broad range of evidence and draw conclusions based on the objective details related to the applicability of fraud. Demonstrated ability to organize and prioritize workload, performing multiple tasks and devising solutions to problems. Familiarity with using computers and various software packages to enter and extract data for analysis from relevant data sources and systems. Knowledge of city, state and local regulations, legal concepts, understanding of contracts, case law, medical treatment, and medical terminology. What sets you apart: SIU experience conducting low to complex P&C fraud investigations OR a combination of Claims and Law Enforcement Investigations OR Military Investigative experience. Strong multi-line SIU experience Designations such as CFE, CIFI, SCLA, ACLS, FCLS, LPCS, AIC, CPCU, CCLS, or other. US military experience through military service or a military spouse/domestic partner Compensation range: The annualized range for this position is: $77,120 - $147,390. However, this is an hourly position. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

This position is responsible for conducting and ensuring the completion of background investigations for public safety positions.Work independently to conduct all investigations for public safety applicants and review candidate files, conduct face-to-face and phone interviews with the candidate, emp

Job Description Director of Employee Relations (ER) 📍Hybrid Role (Onsite/Remote) | Los Angeles or San Jose, California Reports To: The Director of Employee Relations will report to SPS In-House Employment Counsel or equivalent leadership. At SPS, we believe in the "Power of Possibility" creating meaningful workplace experiences that elevate organizations and the people who power them. We are seeking a strategic, experienced, and people-centered Director of Employee Relations to lead our ER function across a dynamic, multi-state environment. This is an exciting opportunity for a seasoned Employee Relations leader who thrives at the intersection of compliance, culture, and business impact. If you are a confident advisor, a thoughtful investigator, and a steady leader who can navigate complex employee matters with professionalism and care in which this could be your next chapter. Position Overview The Director of Employee Relations is responsible for leading SPS's Employee Relations strategy and execution across multiple states. This role ensures compliance with federal, state, and local employment laws, provides expert guidance on workplace matters, and partners with leadership to foster a fair, respectful, and compliant work environment. This position requires expertise supporting both frontline/operational employees and corporate staff, along with experience leading a small team. This is a hybrid role, with the position based in either the Los Angeles or San Jose, CA area. Some in-office presence will be required based on business needs. Key ResponsibilitiesEmployee Relations Leadership * Provide expert guidance and oversight on employee relations matters, including investigations, corrective actions, performance management, and terminations. * Lead and develop ER/HR team members handling day-to-day employee relations issues. * Exercise sound judgment, discretion, and independent decision-making in sensitive and high-impact matters. * Serve as a trusted advisor to leadership on complex workforce concerns. Investigations & Legal Compliance * Conduct and oversee thorough, compliant workplace investigations. * Ensure adherence to federal, state, and local employment laws across a multi-state workforce (including CA and other key jurisdictions). * Prepare the organization for employment-related matters such as claims, agency inquiries, and litigation in partnership with counsel. * Mitigate risk through proactive guidance and strong documentation practices. Policy Management * Develop, review, and maintain employment policies and practices aligned with legal standards and operational best practices. * Deliver training and guidance to leadership teams on policy interpretation and compliance expectations. Program Oversight * Partner with the Benefits Manager to support SPS's Injury and Illness Prevention Program. * Support and advise on Diversity & Inclusion initiatives and best practices. * Oversee pre-employment background check processes and ensure full compliance with applicable federal and state regulations. Strategic HR Advisory Support * Act as an advisor across Compensation, Benefits, Talent Acquisition, Health & Safety, and broader HR programs. * Partner with business leaders to align ER strategy with company growth and operational goals. Qualifications * Minimum of 5 years of progressive experience in Employee Relations within mid-sized to large, multi-state organizations (fast-growing environments preferred). * Prior experience in retail, hospitality, facilities management, or service-based industries is a plus. * Strong working knowledge of employment laws across multiple states, including but not limited to CA, OR, WA, NV, NY, TX, and IL. * Demonstrated expertise in conducting workplace investigations and managing compliance matters. * Experience supporting both hourly/frontline and corporate workforces. * Technical proficiency with Microsoft Office Suite and HRIS systems. * Excellent written and verbal communication skills. * Ability to remain calm, professional, and solution-focused in high-stress situations. Preferred Competencies * Results-oriented with exceptional organizational and problem-solving abilities. * Ability to work independently while also serving as a collaborative partner to leadership. * High level of integrity, discretion, and professionalism. * Deep understanding of HR principles, labor/EEO laws, fair pay practices, and state-specific regulations. * Strong business acumen with the ability to balance risk mitigation and operational practicality. Physical & Travel Requirements * Ability to perform general office tasks requiring fine and gross motor skills. * Ability to sit, stand, and walk for extended periods. * Must be capable of effectively working from home and collaborating with a remote team. * Some in-office presence required in the Los Angeles or San Jose area based on business needs. * SPS North American Headquarters is located in New York City; the role must be open to working across North American time zones as needed. * Travel to SPS work sites may be required based on business needs. Why Join SPS? At SPS, we don't just solve workplace challenges we create environments where organizations and people thrive. If you're energized by solving complex employee relations matters, influencing leaders, and building compliant, people-focused workplaces, we invite you to bring your expertise to a company built on the Power of Possibility. We encourage candidates to review all our job listings and learn more about SPS at our company website . This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$120,000—$140,000 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

All background checks are conducted through the university's third party vendor, Accurate Background. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candida

Smack Technologies builds AI-driven planning and simulation software used to support large-scale defense and national security operations.Our platform helps coordinate complex missions by bringing together data, simulation, and machine learning to support decision-making at the campaign level.We are

All background checks are conducted through the university's third party vendor, Accurate Background. The standard background check includes: criminal check, employment and education verification. Ability to be of good moral character as determined by a thorough background investigation Government C

Coordinate and monitor highly sensitive aspects of the DoD.Ensure compliance with government and company security.Coordinate all security education programs.Act as primary liaison with upper management and outside agencies.Experience managing DoD Open Storage Areas.Knowledge of DoD security systems

Demonstrated sensitivity, knowledge and understanding of the diverse academic, socioeconomic, gender identity, sexual orientation, cultural, disability, and ethnic background of groups historically underrepresented, and groups who may have experienced discrimination.

Work in a fast-paced, armed, and safety-critical environment where attention to detail, judgment, and professionalism are essential; frequent duty in rotating shifts, including nights, weekends, and holidays, to provide 24/7 security and law enforcement coverage; exposure to stressful situations inv

All background checks are conducted through the university's third party vendor, Accurate Background. Passing score on CritiCall Practical Dispatch Test (to be completed before moving to background phase). Bilingual background with fluency in Spanish or Vietnamese.

LA County - [Security Officer / Patrol] - Competition Compensation / Rigorous Training / Equal Opportunity Employer / 24/7 Monitoring & Dispatch Center - As an Armed Security Guard at AM PM Nationwide Security, you will: Monitor and protect the premises by conducting regular patrols and surveillance

Allied Universal - - Responsibilities: Provide customer service to tenants, shoppers, and guests by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a retail and mall location.Respond to incidents, alarms, and critical situatio

Security Officer / Patrol] - Earn $20/hr (Unarmed) or $30/hr (Armed) / Flexible Scheduling / Rapid-Response Assignments / Nationwide Full-Time & Part-Time Openings - As a Security Guard Armed/Unarmed at Fast Guard Service, you will: Monitor and patrol designated areas to ensure the safety and securi

LA County - [Security Officer / Patrol] - Competition Compensation / Rigorous Training / Equal Opportunity Employer / 24/7 Monitoring & Dispatch Center - As a Unarmed Security Guard at AM PM Nationwide Security, you will: Monitor and patrol assigned areas to prevent and detect unauthorized activitie

PalAmerican Security - - Responsibilities: Conduct mobile patrols via foot patrol or motor vehicle; Serve as a visible deterrent to illegal activity; Provide superior customer care and empathy to all individuals; Keep accurate logs and write detailed incident reports; Respond to security incidents

Security Guard / Patrol] - Starting Pay: $20-$22 per hour / PT or FT / Flexible Scheduling With Multiple Shifts Available - Master Guard Security is looking for secruity professionals with a positive attitude who are able to communicate well with team members and clients.As an Armed Security Guard y

Los Angeles County - [Security Officer / Patrol] - Competitive Compensation ($26 per hour) / Flexible Shifts (Full-Time or Part-Time) / Commission Based Positions Available / Ongoing Training - As a Security Guard, you will: Monitor premises and ensure safety of all individuals; Patrol assigned are

Allied Universal - JobID: 1538607 [Security Officer] As a Security Guard at Allied Universal, you'll: Be responsible for the Security and Safety of the client's property and personnel; Know all site-specific policies and procedures, and implement emergency response activities as appropriate; Handle

Allied Universal - - Responsibilities: Provide customer service to clients by carrying out security-related procedures, site-specific policies, and/or emergency response activities as needed.Respond to incidents and critical situations in a calm, problem-solving manner, and communicate updates to s

PalAmerican Security - - Responsibilities: Conduct patrols via foot patrol or motor vehicle; Serve as a visible deterrent to illegal activity; Provide superior customer care and empathy to all individuals; Keep accurate logs and write detailed incident reports; Respond to security incidents and sus

Security Guard / Patrol] - Starting Pay: $18-$22 per hour / PT or FT / Flexible Scheduling With Multiple Shifts Available - Master Guard Security is looking for secruity professionals with a positive attitude who are able to communicate well with team members and clients.As an Unarmed Security Guard

Allied Universal - - Responsibilities: Provide customer service to clients by carrying out safety and security procedures, site-specific policies; Respond to incidents and critical situations in a calm, problem solving manner; Conduct regular and random patrols around the business and perimeter; Wo

Allied Universal - - Responsibilities: Provide customer service to tenants, shoppers, and/or visitors; Respond to incidents, alarms, and critical situations; Conduct regular and random foot patrols of interior common areas, entrances, parking areas, loading zones, and the perimeter; Monitor access

Allied Universal - - Responsibilities: Provide customer service to clients and site visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a technology-focused location; Respond to incidents and critical situations in a c

Securitas - - Responsibilities: Assist in maintaining a safe environment through patrolling and monitoring premises.

Allied Universal - - Responsibilities: Provide customer service to staff and visitors at a financial services location by carrying out security-related procedures, site-specific policies, and/or emergency response activities when appropriate; Conduct regular and random foot patrols of interior area

Allied Universal - JobID: 1538604 [Security Officer] As a Security Guard at Allied Universal, you'll: Be responsible for the Security and Safety of the client's property and personnel; Know all site-specific policies and procedures, and implement emergency response activities as appropriate; Handle

Allied Universal - - Responsibilities: Provide customer service to personnel and visitors by carrying out security-related procedures, site-specific policies, and/or emergency response activities at a healthcare location.Respond to alarms, incidents, and critical situations in a calm, problem-solvi

PalAmerican Security - - Responsibilities: Conduct mobile patrols via foot patrol or motor vehicle; Serve as a visible deterrent to illegal activity; Provide superior customer care and empathy to all individuals; Keep accurate logs and write detailed incident reports; Respond to security incidents