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Greeting patients: A dental receptionist is the first person a patient sees when they enter the office. They should greet patients with a smile and ensure they feel comfortable. Scheduling appointments: Dental receptionists schedule appointments for patients. Answering phone calls: Dental receptionists answer phone calls from patients who are scheduling appointments or asking questions. Verifying insurance: Dental receptionists verify insurance information for patients. Handling patient records: Dental receptionists maintain patient accounts and records. Processing payments: Dental receptionists prepare and send patient bills. Submitting claims: Dental receptionists submit patient claims to insurance companies. Assisting with intake forms: Dental receptionists help patients fill out required intake and medical forms. Ensuring a clean waiting area: Dental receptionists keep the waiting area clean and welcoming. Acting as a liaison: Dental receptionists act as a liaison between patients and dental staff. Assisting with other tasks: Dental receptionists may also assist the office manager or dentist with other tasks.