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  • Enrollment & Customer Experience Coordinator
    Enrollment & Customer Experience Coordinator
    18 days ago
    Full-time
    Roselle Park

    Job Title: Enrollment & Customer Experience Coordinator Location: Fusion Dance Centre Reports To: Studio Director / Operations Manager Employment Type: Full-Time (may include evenings & weekends) Position Overview The Enrollment & Customer Experience Coordinator is the primary point of contact for new and returning students and families. This role is responsible for managing the enrollment process, delivering exceptional customer service, and ensuring a positive experience that reflects Fusion Dance Centre’s values of creativity, community, and excellence. Key Responsibilities 1. Enrollment Management • Respond to inquiries regarding class schedules, pricing, and program offerings., • Guide new students and families through the enrollment and registration process., • Manage re-enrollments, waitlists, and class placements., • Maintain accurate student records and class rosters using the studio management system., • Track incoming leads and follow up to maximize enrollment growth and retention. 2. Customer Experience & Communication • Welcome students and parents warmly in person and via phone/email., • Provide clear, professional communication about studio updates, policies, and events., • Address concerns or questions promptly, escalating when necessary., • Help create a supportive, friendly, and family-oriented studio environment. 3. Front Desk & Administrative Support • Manage daily front desk operations during class hours., • Process payments, billing inquiries, and account updates., • Assist with recital preparations, workshops, and studio events., • Coordinate with instructors and staff to ensure smooth class flow., • Maintain cleanliness and organization of the lobby and reception area. 4. Marketing & Engagement Support • Assist with social media posts, email newsletters, and promotional materials., • Support open houses, trial classes, and community events to attract new students., • Collect and track customer feedback to improve services and programs. Qualifications • Associate’s or Bachelor’s degree preferred (Business, Communications, Marketing, or related field)., • Previous customer service, sales, or administrative experience required; performing arts or fitness environment is a plus., • Strong communication, interpersonal, and problem-solving skills., • Detail-oriented with excellent organizational and multitasking abilities., • Proficiency in Microsoft Office, Google Workspace, and CRM/studio management systems (e.g., Jackrabbit, MindBody)., • Positive, friendly attitude and a genuine interest in dance and community culture. Work Schedule • Must be available during studio operating hours, including afternoons, evenings, and select weekends. Compensation & Benefits • Competitive salary based on experience., • Employee discounts or complimentary studio classes., • Opportunity for growth within the studio’s administrative and customer service team.

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  • Sales Executive
    Sales Executive
    28 days ago
    $60000 yearly
    Full-time
    Manhattan, New York

    We are a Facility Maintenance Company that believes in team work and has a high energy approach. As a company we choose to focus on both the professional and personal development of everyone we bring onto our team in order to drive success. This approach is what has led us to be ranked as a top workplace, top office culture Must have 2-3 years of Sales and lead generation experience • Manage all prospecting and lead generation to build your own sales pipeline, • Schedule and conduct sales presentations (in-person and virtual) with leads and prospects, • Organize client meeting presentations. Run reports, KPI’s, etc. to identify trends and opportunities, • Client Onboarding: Coordinate kick-off calls with new clients/internal team (interact with dept. outlook calendars), Initiate distro box with IT, Client set up forms, billing procedures, NDA’s, • Pricing Negotiation: Develop pricing strategy for national programs, manage RFI and RFP for national accounts, negotiate pricing structures with key client decision makers, while tying in with operations management on execution strategy, • Serve as primary point of contact for all onboarded clients. Maintain and grow existing accounts by identifying program improvements and innovative strategies, • Travel for trade shows, conferences, and key meeting presentations, • Collaborate with marketing team on campaigns and provide continued education and insight on industry trends, • Contribute to weekly sales meetings, • Additional duties as assigned by manager Job Type: Full-time Pay: $60,000.00 per year plus commission Benefits: Paid time off Work Location: In person

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  • Office Manager
    Office Manager
    2 months ago
    Full-time
    Hoboken

    At A Whole New World Academy of Hoboken, we are dedicated to providing a nurturing and inspiring environment where children can thrive socially, emotionally, and academically. Our team is passionate about early childhood education, and we are seeking an organized, dependable, and proactive Office Manager to support the daily operations of our center. Position Summary: The Office Manager is a key member of our administrative team, responsible for ensuring the smooth and efficient day-to-day operations of the school’s front office. This role requires strong organizational skills, attention to detail, and a warm, professional demeanor to interact with families, staff, and vendors. The ideal candidate will be comfortable in a fast-paced environment and have experience in early childhood or educational settings. Key Responsibilities: Serve as the first point of contact for families, staff, and visitors—answering phones, emails, and inquiries in a courteous and professional manner Manage student records, attendance, enrollment documents, and staff files, ensuring accuracy and compliance with state regulations Coordinate school communications including newsletters, reminders, emergency alerts, and parent notifications Support daily operations including staff scheduling, classroom coverage coordination, and supply ordering Assist with billing, tuition collection, and liaising with the school’s accounting/payroll personnel Maintain organized filing systems (paper and digital) for licensing, HR, and parent communications Ensure school compliance with local and state childcare licensing regulations and assist with inspections/audits Manage calendars and appointments for school leadership and help coordinate events, tours, and meetings Provide general administrative support to the Director and other school leadership Uphold the school’s mission, values, and policies in all communications and interactions Qualifications: Minimum 2–3 years of office administration or office management experience; experience in a childcare or educational setting preferred High school diploma required; Associate’s or Bachelor’s degree in Business Administration, Education, or related field preferred Strong computer proficiency (Microsoft Office, Google Workspace, email platforms, student management systems) Excellent written and verbal communication skills Detail-oriented with strong organizational and multitasking abilities Warm, friendly, and professional demeanor Ability to maintain confidentiality and handle sensitive information appropriately Knowledge of New Jersey childcare licensing requirements (preferred but not required)

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