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  • Quality Process Owner
    Quality Process Owner
    21 hours ago
    Full-time
    Inwood

    We’re looking for motivated, engaged people to help make everyone’s journeys better. Job Summary The Local Quality Process Owner is responsible for overseeing and sustaining quality initiatives at the unit level, ensuring alignment with global and regional standards while tailoring practices to local operational needs. Reporting directly to the General Manager, this role plays a key part in embedding a culture of quality across all functional streams. The position also ensures that customer requirements are consistently met through proactive monitoring, training, and collaboration. The Local Quality Process Owner leads local quality projects, supports continuous improvement efforts, and fosters cross-functional engagement to enhance overall performance and customer satisfaction. Annual Salary Range: 105-120k Location: 30 Inip Dr, Inwood NY 11096 Benefits: • 401(k), • Dental insurance, • Disability insurance, • Health insurance, • Paid time off, • Vision insurance, • Daily meals, • Parking Main Duties and Responsibilities Quality Management and Adherence: • Oversee that all agreed customer requirements are consistently met within the local operations., • Coordinate efforts to uphold internal quality standards and specifications., • Define and establish local quality standards and processes to address specific unit needs., • Implement and maintain local Quality Management System (QMS) aligned with global standards., • Support execution of the Quality Roadmap milestones and strategic initiatives. Performance Monitoring and Reporting: • Implement mechanisms to monitor quality performance, identify trends, and report deviations or risks to relevant stakeholders., • Analyze quality metrics to drive data-informed decisions and corrective actions., • Drive local governance and auditing activities to ensure compliance and identify areas for enhancement. Continuous Improvement and Problem Solving: • Lead local quality projects aimed at improving product and service delivery., • Support root cause analysis of quality issues and lead the implementation of preventive and corrective actions., • Identify and facilitate opportunities for continuous improvement within local operational processes. Cross-Functional Collaboration and Support: • Collaborate across departments to ensure seamless integration of quality practices within daily operations., • Act as a liaison between the unit and regional/global quality teams to support alignment and consistency., • Lead the investigation of customer complaints and trends, delivering timely and precise reports to commercial and customer service teams. Quality Culture and Capability Building: • Promote and instill a culture of quality awareness across all levels of the unit., • Develop and deliver quality training to operations teams to support understanding and execution of standards., • Lead local quality awareness campaigns and initiatives to engage staff and reinforce best practices. Education • Minimum of bachelor’s degree in related field or equivalent field experience; advanced degree in related field desirable. Master’s degree preferred. Work Experience • Must have a minimum of 2 years of professional experience in quality management, with demonstrated career growth., • Experience in implementing and maintaining quality systems, standards, and audits, • Preference for experience in airline catering and/or multi-site manufacturing environment., • A proven track record of successful results. Technical Skills • Strong computer literacy and good knowledge of Microsoft Office including Word, Excel, PowerPoint., • Proficiency in quality assurance tools and methodologies., • Excellent interpersonal, influencing, verbal and written communication skills required., • Exemplary English writing skills, with reading and writing proficiency in multiple languages., • Proven teamwork experience in a fast-paced environment., • Passionate and self-motivated., • Detail orientated, flexible and responsive., • Ability to handle multiple tasks and meet tight deadlines. Core Competencies Required • In addition to the previously outlined qualifications:, • Strong understanding of ISO 9001 requirements, including risk-based thinking, process approach, and continual improvement., • Exceptional communication and influencing skills, with the ability to engage and align stakeholders at all levels of the organization., • Strong analytical and problem-solving capabilities, coupled with a results-oriented mindset and a commitment to continuous improvement across various security domains., • Visionary thinking and a passion for pushing the boundaries of what's possible in quality strategy and execution, with a focus on developing innovative solutions., • Strategic Thinking and Execution-ability to translate global strategy into local actions plans., • Stakeholder Engagement – Skilled in aligning priorities across regional and senior stakeholders., • Data & Systems Proficiency – Familiarity with FACs, OTP, and AI tools for quality management., • Customer-Centric Mindset – Experience with VoC programs and customer satisfaction initiatives., • Change Management & Communication – Proven ability to lead transformation and foster quality culture., • Innovation & Technology Awareness – Ability to assess and integrate emerging technologies into processes. gategroup Competencies Required to be Successful in the Job: • Thinking – Information Search and analysis & problem resolution skills, • Engaging – Understanding others, Team Leadership and Developing People, • Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively, • Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone: • We treat each other with respect and we act with *integrity*, • We communicate and keep each other informed, • We put our heads together to problem solve and deliver *excellence* as a team, • We have *passion* for our work and we pay attention to the little details, • We foster an environment of *accountability*, take responsibility for our actions and learn from our mistakes, • We do what we say we will do, when we say we are going to do it, • We care about our coworkers, always taking an opportunity to make someone’s day better The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. We anticipate that this job will close on: 08/17/2026 *For California Residents, please click here to view our California privacy notice.* If you want to be part of a team that helps make travel and culinary memories, join us!

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  • Grill Cook
    Grill Cook
    1 day ago
    $17.5–$18.5 hourly
    Part-time
    Oceanside

    At Naya, we share Middle Eastern flavors that nourish, inspire, and connect us. Serving Middle Eastern goodness since 2008. Our mission has always been to provide authentic, fresh, and nutritious Middle Eastern meals that look great and taste amazing. Consistency is key to our success; we commit to delivering excellent service and quality to our customers in all of our locations, all day. Reports to: General Manager Location: Oceanside, NY ++How You'll Impact++ The Grill Cook makes an impact on the NAYA experience by ensuring that the BOH is being executed at the highest standards: all recipes are being produced to the NAYA specifications, equipment is all clean and maintained, workspace is meticulously clean, food prep and production timing ensures the highest quality of food, food safety checklist completed and, line tastings performed. ++Benefits of Working with NAYA!++ • Same day pay option available via Streamä, • Employee gift card program with OnARollä, • Vacation and Sick Pay, • Free meals every day, • Paid breaks, • Career growth opportunities, • Commuter pre-tax benefits, • Medical, Dental, Vision insurance, • Long-Term and Short-Term Disability Insurance, • Life Insurance ++What You'll Do++ • Manages the grill station from start to finish, Cooking and preparing food for consumption by the customer and employee meals, • Ensure that all food products have been prepared correctly before cooking and are to Naya's recipes and standards, • Check food quality throughout the day to ensure freshness, • Maintain appropriate portion-control and limit waste, • Complete shift work (prep, opening and closing checklists), as assigned, timely and thoroughly in accordance with standards, • Clean and stock station as assigned, by the start of each shift, • Clean equipment, as assigned, thoroughly and in a timely fashion, • Manage proper storing, rotations, and temperatures according to Health regulations, • Updates knowledge and skills by participating in staff training opportunities, • Informs manager on duty immediately of any DOH or OSHA/workplace safety violations, • Maintain complete knowledge of correct maintenance and use of equipment; use equipment and tools only as intended, properly and safely ++Who You Are++ • 2+ years of culinary experience, • The ability to lift at least 50 pounds on a regular basis., • Excellent communicator in written and verbal formats., • Communicates information effectively and efficiently., • Maintains a friendly, helpful and positive attitude always., • Polished personal presentation; Grooming meets Naya standards, as outlined by Employee Handbook, • The ability to bend, stoop, stand and perform extensive walking for 8-10 hours a day., • The ability to withstand exposure to high volume of business and the movement, noise and temperature extremes associated with a busy restaurant., • Ability to work nights, weekends and holidays, and variable schedule, per the needs of the business., • Adherence to company, state, and county sanitation standards., • Perform all other related and compatible duties as assigned by the Management team.

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  • Manager (AGM)
    Manager (AGM)
    17 days ago
    Full-time
    Westbury

    Job Summary The General Manager / Assistant General Manager provides strategic leadership, operational oversight, and financial management for our food distribution facility. This role is directly responsible for ensuring peak supply chain efficiency, strict cold chain integrity, regulatory compliance, and a safety-first warehouse culture. You will manage everyday operations—spanning inbound inventory, fleet logistics, vendor relations, and P&L accountability—while mentoring a high-performing operations team to achieve company growth targets. Core Responsibilities Operational Leadership & Fleet Logistics • Direct all day-to-day warehouse operations, including inbound receiving, quality control, inventory management, picking, and staging., • Oversee outbound fleet logistics, ensuring optimal route design, Department of Transportation (DOT) compliance, and on-time delivery metrics., • Maintain a continuous improvement culture to maximize warehouse space and reduce cycle times. Food Safety & Regulatory Compliance • Enforce absolute compliance with FDA, USDA, OSHA, and local Department of Health regulations., • Guarantee the strict execution of Hazard Analysis Critical Control Point (HACCP) programs and standard operating procedures (SOPs)., • Act as the primary point of contact for all external facility audits and government inspections. Financial & Vendor Management • Hold full P&L accountability, actively managing operational budgets, capital expenditures, labor costs, and shrinkage rates., • Analyze daily, weekly, and monthly Key Performance Indicators (KPIs) to identify cost-saving initiatives and revenue leakages., • Negotiate strategic service contracts with third-party freight carriers, equipment maintenance vendors, and product suppliers. Team Development & Culture • Recruit, train, mentor, and evaluate warehouse supervisors, drivers, customer service representatives, and sales staff., • Cultivate a transparent, accountable, and rewarding work environment focused on high employee retention and safety., • Oversee labor scheduling and workplace performance metrics to keep operations nimble and properly staffed across all shifts. Required Qualifications • Education: Bachelor’s degree or above (MBA preferred) in Supply Chain Management, Logistics, Business Administration, or a closely related field., • Experience: Minimum of 5 years of progressive leadership experience in a high-volume distribution or warehousing facility (food or beverage industry required)., • Logistics Acumen: Deep understanding of First-In, First-Out (FIFO) inventory rotation, food traceability protocols, and shelf-life tracking. Preferred Qualifications • Direct experience managing mixed private fleets and contract carriers., • Bilingual proficiency (English/Chinese) is a must

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  • Legal Secretary
    Legal Secretary
    17 days ago
    Full-time
    Valley Stream

    About the Role A property management company is seeking an organized, detail-oriented Legal Secretary / Office Assistant to support a senior executive who also manages the organization’s legal matters. This hybrid role combines executive assistant responsibilities with light legal-secretarial support and is well suited to someone who enjoys keeping a busy leader organized across business and legal activities. Responsibilities • Manage the executive’s calendar, correspondence, and daily task list., • Provide personal organization and scheduling support., • Complete data entry and maintain accurate records and files., • Organize legal and business documents., • Answer and direct phone calls and emails professionally., • Handle confidential business and personal information with discretion., • Assist with administrative and organizational projects as needed. Qualifications • Strong organizational skills and attention to detail., • Excellent written and verbal communication skills., • Ability to manage competing priorities and changing schedules., • Proficiency with Microsoft Office or Google Workspace., • Familiarity with legal terminology or a legal office environment is a plus, but not required; training is available., • Previous experience as an executive assistant, legal secretary, or personal assistant is preferred. Position Details • Full-time, in-person position., • Standard business hours. This company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, or any other legally protected status.

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  • Independent Sales Rep
    Independent Sales Rep
    1 month ago
    Full-time
    Flushing, Queens

    Le Chocolat des Îles is seeking experienced, independent sales representatives who can generate and close substantial corporate gifting orders with major New York companies. We produce distinctive premium chocolate gift experiences made from carefully selected single-origin cacao. Our collections are designed for executive gifts, client appreciation, investor relations, major events, employee recognition, and other high-level corporate occasions. This is not a research, lead-generation, email-outreach, or appointment-setting position. Your responsibility is to turn access and relationships into completed, paid orders. Performance will be evaluated exclusively by: 1. The number of paid orders generated, 2. The dollar value of those orders Calls, emails, introductions, meetings, tastings, sample requests, proposals, and promising conversations do not constitute sales results unless they produce paid orders. RESPONSIBILITIES • Identify corporations and institutions with substantial gifting budgets, • Reach the individuals who control or influence corporate gifting purchases, • Introduce and present Le Chocolat des Îles’ executive gifting collections, • Arrange tastings and product presentations when commercially useful, • Prepare opportunities for quotations and proposals, • Negotiate and close corporate gifting orders, • Follow each opportunity through purchasing, vendor onboarding, invoicing, and cleared payment, • Develop repeat-order business from accounts personally originated, • Maintain accurate records of active opportunities and completed orders IDEAL CANDIDATE We are particularly interested in representatives who already have relationships with: • Executive assistants and chiefs of staff, • Client relations and client-experience executives, • Events, hospitality, and workplace-experience directors, • Marketing and business-development leaders, • Investor relations and limited-partner relations teams, • Procurement and corporate purchasing professionals Relevant backgrounds may include: • Corporate gifting, • Promotional products, • Luxury goods, • Premium food and beverage, • Wine and spirits, • Hospitality, • Event services, • Executive concierge services, • B2B relationship sales Existing access to investment banks, private-equity firms, asset managers, major law firms, consulting firms, family offices, luxury hotels, and other large New York organizations is strongly preferred. WHAT LCDI PROVIDES • Premium chocolate gifting collections, • Product samples and presentation materials, • Videos, origin stories, and supporting sales content, • Pricing and proposal support, • Founder participation in qualified presentations when appropriate, • Production, fulfillment, and customer-order support THIS POSITION IS BEST FOR SOMEONE WHO • Has already closed meaningful B2B orders, • Can reach genuine corporate purchasing decision-makers, • Is comfortable developing business independently, • Understands that activity is not the same as revenue, • Wants compensation tied directly to the orders they generate, • Can manage the complete sales process from introduction through payment Please do not apply if you are seeking a salary, hourly compensation, paid prospecting, or payment for meetings and introductions.

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