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Job Description • Seeking Remote Candidates As a Senior Customer Success Manager (CSM) at ENow, you will serve as the primary strategic partner for a portfolio of enterprise customers, owning the post-sale relationship from onboarding through renewal and expansion. This role is designed for a customer-focused professional who is equally comfortable building trusted relationships and driving measurable commercial outcomes. Customer Success at ENow is directly accountable for retention, expansion influence, and long-term account growth. You will be empowered—and expected—to proactively identify risks and opportunities, align ENow’s solutions to customer objectives, and ensure customers realize tangible business value. A meaningful portion of total compensation is tied to performance outcomes such as renewal success, net revenue retention (NRR), and customer adoption. This is a fully remote role within the United States, with close collaboration across Sales, Product, Engineering, and Support. Key Responsibilities • Own customer retention and renewal outcomes across a defined book of enterprise accounts, with performance measured against gross and net revenue retention targets., • Serve as the primary point of contact and trusted advisor for customers, building strong relationships with IT, security, and business stakeholders., • Lead onboarding and adoption efforts, ensuring customers achieve value quickly and continue to expand their usage of ENow’s solutions., • Develop and execute account success plans that tie customer goals, usage, and milestones directly to renewal and growth outcomes., • Proactively identify expansion opportunities, partnering with Sales and leadership to drive incremental revenue aligned to customer value., • Conduct regular health checks, success reviews, and executive touchpoints to anticipate risks, surface opportunities, and reinforce ROI., • Act as the voice of the customer internally, advocating for customer needs and providing feedback to Product and Engineering to influence roadmap decisions., • Manage escalations and complex issues with urgency and empathy, partnering cross-functionally to deliver timely resolution., • Forecast and report on account health, renewal risk, and expansion opportunities, maintaining clear visibility into revenue performance. You’ll be successful in this role if you: • Are motivated by clear goals, measurable outcomes, and performance-based incentives., • Take personal ownership of customer revenue outcomes—not just activity or engagement., • Balance strong customer advocacy with commercial accountability., • Are comfortable operating in a role where compensation meaningfully reflects impact., • Thrive in a remote-first environment, communicating clearly and proactively across distributed teams. Required: • 3–4+ years of experience in Customer Success, Account Management, Technical Account Management, or a similar customer-facing role within SaaS or enterprise software., • Strong familiarity with Microsoft ecosystems, including Microsoft 365, Entra ID, Azure, and related identity, security, or infrastructure concepts., • Experience working directly with—or selling into—IT and Information Security teams, with an understanding of their operational and security priorities., • Demonstrated success in roles where performance was tied to retention, expansion, or revenue-related outcomes., • Proven ability to manage executive-level relationships and influence decision-makers in a remote setting., • Strong written and verbal communication skills, with excellent organization and follow-through., • Comfort working cross-functionally with Sales, Product, Engineering, and Support teams in a distributed environment., • Bachelor’s degree in Business, Information Technology, Computer Science, or related field., • Experience in a high-growth or early-stage SaaS environment., • Familiarity with CRM and Customer Success platforms (e.g., Salesforce, Gainsight, Totango). The salary range for this role is $90,000 - $100,000. This position also offers significant earning potential through on-target earnings (OTE). ENow offers a competitive total rewards package which includes base salary and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location, and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process. In addition to the salary range listed, this role offers a meaningful, performance-based variable component. A significant portion of total compensation (typically around 30%) is tied to measurable outcomes such as customer retention, net revenue retention (NRR), adoption milestones, and strategic account impact. Top performers are rewarded for ownership, execution, and delivering real value to customers. #hc226652

Job Description The Client Director is responsible for managing key client relationships across the US region. This role is critical in ensuring exceptional service, strategic account growth, and long-term client partnerships as we continue to expand our presence in the region. As a senior member of the Client Services team, you will act as a key advisor to the Chief Client Officer (CCO) and regional leadership, while also mentoring and supporting Client Services Managers as we grow out the team. The role requires a strong ability to drive revenue growth through strategic upsell and cross-sell opportunities, refine internal processes, and collaborate closely with internal creative and production teams to ensure seamless project execution. Responsibilities • Manage key client relationships, ensuring exceptional service and strategic account growth., • Provide support and mentor Client Services Managers., • Act as a senior advisor to the CCO and Heads of Client Services on key accounts and client strategies., • Leading Tier 1 accounts and supporting key strategic initiatives., • Driving revenue growth through upsell/cross-sell opportunities., • Serve as the primary point of contact for Tier 1 clients, managing client satisfaction and business outcomes., • Work with the CCO to identify and implement improvements in client care operations., • Partner with internal teams to ensure the successful delivery of client projects. Requirements -Proven experience as a successful relationship manager in a creative or advertising agency -Excellent communication skills to a range of audiences -Ability to build rapport -Time management and planning skills -Ability to multitask and operate in a high pace environment -A positive team player able to build strong collaborative relationships -Strong understanding and experience of Microsoft Office and Google workspace -Experience in customer support is a plus -Familiarity with real estate, architecture or luxury marketing sectors is desirable Benefits • Salary: $100,000 to $120,000 dependent on experience, • Bonus Scheme: based on annual company performance, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k), • Gym membership, • Fantastic office environment in a nice location

Job DescriptionCompStak envisions a commercial real estate industry in which accurate and transparent data leads to better, faster deals for everyone. We gather critical information that is hard to access, then make it instantly and seamlessly available to our platform members. Location: Manhattan, New YorkHybrid: Three days in the office, subject to change We are looking for a passionate, results-oriented individual to join our team as a Client Success Manager. At CompStak, our mission is to revolutionize the commercial real estate industry by bringing transparency to our clients. Our Client Success team sits at the heart of this mission. The Client Success Manager is a critical customer-facing role which provides daily support, guidance, and growth opportunities to our customers. As a CSM, you will facilitate exceptional experiences and sustained value for CompStak customers by cultivating a relationship as their trusted advisor and advocate based on proactive account management, promoting customer satisfaction, and upsell/cross-sell/renewal of CompStak products and services. Join us and be a vital part of our continued success!Responsibilities • Proactively manage a territory of assigned CompStak customers to deliver consistent value across the entire customer lifecycle, • Manage the onboarding of new customers; Coordinate and deliver basic and advanced training, while advising customers on best practices, • Gain insight into customer goals and expectations and work to decrease the time-to-value across your portfolio, • Resolve customer issues, collaborate with other CompStak teams; approach all situations with curiosity and creativity, • Build strong customer relationships by maintaining high levels of engagement and communication; lead business reviews based on account segmentation, • Perform data-driven account performance planning and analysis based on customer usage and needs to prioritize opportunity and risk, • Consistently renew and expand customer contracts, meeting and exceeding personal and team goals, • Drive customer advocacy in the form of references, referrals, and case studies, • Actively participate in the evolution of CompStak; serve as the voice of the customer by prioritizing feature requests and platform improvements and insist on excellence in our own Client Success initiatives, • Contribute towards the development of a strong team environment by upholding high work standards, • Go the extra mile to ensure our customers are successful!Skills & Experience, • 3+ years’ experience in Account Management or SaaS Customer Success roles, • A verifiable track record of data driven customer retention and growth through passionate customer service, • Unrivaled sense of autonomy, ownership, and dedication to helping customers realize their intended value, • Energetic and self-motivated; a team player who is also a proactive and creative problem solver, • Ability to manage multiple priorities while maintaining strict attention to details, • Strong communication and interpersonal skills, both written and verbal; consistent diplomacy, tact, and poise when working through customer issues and escalations, • Familiarity with the commercial real estate industry, • Working knowledge of Salesforce.com, • Undergraduate degree (BA/BS)

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. The Strategic Customer Success Account Manager at Spring Health builds and manages relationships with the company's largest customers to ensure satisfaction, retention, and growth. This role oversees the full customer lifecycle, aligning Spring's solutions with customer goals to drive engagement and revenue. Success is measured by accurate forecasting, achieving revenue targets, and fostering strong relationships across all levels of the customer organization. This is a remote, full time position on our team reporting to the Director of Strategic Customer Success. Occasional travel (10%) may be required for in-person events or meetings. What you'll do: • Serve as a product expert and advocate for mental health, supporting a portfolio of Spring Health's largest and most impactful partners., • Own forecasting projections for revenue, renewals, and upsell opportunities across your portfolio, ensuring the delivery of accurate forecasts., • Identify and position upsell opportunities proactively, driving revenue growth by aligning solutions with customer goals., • Develop and manage positive relationships with multiple customers, consultants, and key stakeholders to build trust and ensure satisfaction., • Manage the entire customer lifecycle, including implementations, engagement strategies, renewals, and upsells by:, • Developing timely, actionable account plans, • Managing census files efficiently, • Designing and executing member engagement communications, • Preparing and presenting business reviews to senior HR executives, • Delivering insightful, data-driven recommendations aligned with customer success metrics, • Developing renewals strategy and delivering proposals/contracts, • Managing the end-to-end deal cycle (procurement process), • Collaborate cross-functionally to collect customer feedback and recommend process improvements across internal teams., • Support sales efforts by partnering on retention, upsell initiatives, and expansion opportunities as well as supporting net new business acquisition through efforts like attending finalist meetings., • Customer Renewal and Expansion, • Relationship with Executive Buyers, • Gross Retention Rate (GRR), • Net Revenue Retention (NRR), • Net CACV Retention (NCR), • Product utilization and engagement, • Net Promoter Score (NPS), • Bachelor's degree or higher preferred., • 10+ years of experience in account management, customer success, or healthcare management, ideally in B2B2C environments and at early-stage companies., • Previous experience driving forecasting, renewals, and upsell revenue., • Previous experience managing Fortune 100 clients and overseeing a portfolio valued at $25M or more., • Strong understanding of sales motions similar to farmer sales roles, emphasizing relationship building and portfolio expansion., • Exceptional communication skills, with the ability to collaborate effectively and build trusted relationships., • Experience creating growth through portfolio management, upsells, and cross-sell opportunities., • Organized, with high attention to detail and the ability to manage competing priorities effectively., • Resourceful, proactive, and able to thrive in fast-paced environments., • Ability to probe, challenge, and consult customers to align solutions with their ultimate needs., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data and solutions empower over 6,000 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies. In 2021, we went public on the New York Stock Exchange, and we continue to reach new heights. Work alongside Similarwebbers from around the globe who are bright, curious, practical, and genuinely good people. We are looking for a Customer Success Manager to join our Client Services Team. This role will report to Team Manager, Customer Success. Why is this role so important at Similarweb? The CSM's ability to create relationships with the clients, and help them extract real business value, using Similarweb's platform, is essential to keeping clients engaged with Similarweb for years. • The CSM is in the front line, bringing our platform and data to life for the client Your role as part of the Client Services Team means your daily responsibilities may include: • Lead, manage, and expand long-term customer relationships; focus on understanding the client's KPIs to ultimately drive positive business outcomes, • Act as a trusted partner and advisor to customers by providing actionable insights that will help clients achieve their business goals using our cutting-edge data, • Identify and mitigate churn risks, implementing proactive measures to retain customers and enhance their experience, • Ensure our users are engaged with the platform and understand the value ("the so what?") it brings them towards achieving their goals, • Solid understanding of the digital marketing space and trends, • Client facing experience, • Strong relationship-building skills –the ability to quickly build rapport and establish trust (both internally and with clients), • Analytical and consulting mindset with the ability to turn data into a story, • Experience producing high-quality decks and decks and client-facing materials, • Excellent problem-solving and critical-thinking skills, • Team player who can collaborate effectively with colleagues and business partners The base salary range for this position in New York City is $85,000 to $98,000, plus benefits including: medical, dental and vision insurance, 401K plan, potential equity, employee stock purchase plan and paid sick and parental leave. In addition, this position is eligible to participate in the company's sales incentive plan, with a maximum target OTE of up to $140,000, depending upon the final terms of employment and achievement of established targets. Individual compensation is based upon several factors, including qualifications and relevant experience. The base salary range above is for the New York City metro area and could vary for candidates in other locations. Why you'll love being a Similarwebber: You'll actually love the product you work with: Our customers aren't our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said "the product." Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world. You'll find a home for your big ideas: We encourage an open dialogue and empower employees to bring their ideas to the table. You'll find the resources you need to take the initiative and create meaningful change within the organization. We offer competitive perks & benefits: We take your well-being seriously and offer competitive compensation packages to all employees. We also strongly emphasize community, with regular team outings and happy hours. You can grow your career in any direction you choose: Interested in becoming a VP or want to transition into a different department? Whether it's Career Week, personalized coaching, or our ongoing learning solutions, you'll find all the tools and opportunities you need to develop your career right here. Diversity isn't just a buzzword: People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. We believe our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day. Please note: We're unable to sponsor employment visas at this time. #LI-KZ #LI-Hybrid We will handle your application and information related to your application in accordance with the Applicant Privacy Policy available here.

Job DescriptionDescription: About Us At Biz2Credit, we seek individuals who are eager to join a dynamic and innovative fintech company on a mission to transform the lending landscape for small businesses. Our values of Collaboration, Responsibility, Empowerment, Disruption, Innovation, and Trust guide everything we do, and our purpose of helping small businesses succeed drives us forward. As a company, we believe that with the right tools and support, small business owners can achieve their dreams, and we're here to make that happen. That's why we're dedicated to developing cutting-edge solutions. One of them is our Biz2X platform, a fully configurable SaaS solution that leverages artificial intelligence and machine learning to make lending more efficient, effective, and accessible. But we're more than just another FinTech company. We're a team of individuals who bring their unique personalities, backgrounds, and experiences to work every day. We believe that diversity makes us stronger, and that's why we value a culture that is inclusive and supportive. We're looking for people who are excited about the opportunity to make a difference, who want to work in an environment that is both challenging and fun, and who are eager to bring their whole selves to work. So, if you're someone who is eager to join a company that is making a real impact, who values a positive and inclusive workplace culture, and who is ready to be a part of a team that is changing the lending landscape, we want to hear from you. Come join us and be a part of something truly special at Biz2Credit. About the Role We are seeking a Partnership & Client Success Manager who blends operational strength, relationship management, and fintech industry knowledge. This person will work closely with our Head of Partnerships to scale our embedded lending ecosystem, improve partner activation, drive revenue, and ensure integrated partners (SaaS, Payroll, and Banks) have a seamless experience. This is a hands-on, analytical, process-driven role — ideal for someone who understands the mechanics of SMB lending, partner integrations, and the day-to-day realities of managing high-value B2B partnerships. Key Responsibilities Partnership Operations & Optimization • Own the operational performance of key partnerships, • Analyze the partnership funnel end-to-end: lead flow, conversion, partner engagement, and revenue impact, • Identify bottlenecks and implement process improvements within embedded workflows to increase throughput and partner-driven loan volume, • Collaborate with Product, Marketing, and Sales Ops to streamline workflows and partner integrations, • Serve as the primary operational contact for partner teams, • Ensure partners understand Biz2Credit’s products, processes, and value proposition, • Manage onboarding, training, and ongoing enablement for partner-facing teams, • Monitor partner satisfaction and proactively address issues before they escalate, • Work with the Strategic Partnerships Lead to identify upsell, cross-sell, and expansion opportunities, • Support new partnership launches with operational readiness and execution, • Provide insights and recommendations to leadership on partnership performance and growth opportunities, • Participate in quarterly business reviews with partnersRequirements:, • 5+ years in client success, partnership success, or partner operations, • Fintech, lending, SMB financing, or financial services experience required, • Strong understanding of lending workflows, lead funnels, and conversion metrics, • Experience working with payroll providers, accounting platforms, or B2B SaaS ecosystems is a plus, • Proven ability to manage complex partner relationships and drive operational improvements, • Analytical mindset with experience using CRM, dashboards, and reporting tools, • Excellent communication, cross-functional collaboration, and problem-solving skills, • Increased partner-driven loan volume and revenue, • Higher partner activation and engagement rates, • A cleaner, more predictable partnership funnel, • Stronger partner satisfaction and retention $120k- $135k

Job DescriptionPOSTION: BARBACK FLSA DESIGNATION: NON-EXEMPT POSITION REPORTS TO: RESTAURANT MANAGER SALARY RANGE: $10.00 per hour plus Tips if applicable POSITION PURPOSE: The Barback is responsible for the designated service area and to assist bar/service staff with set-up and clean up of all areas. ESSENTIAL FUNCTIONS AND BASIC DUTIES: • Must be able to follow proper payroll and uniform procedures., • Responsible for assisting the bartenders in mixing drink orders for patrons., • Responsible for cleaning designated areas, in accordance with policies and procedures, morning/evening routines and hygiene requirements., • Responsible for stocking private bar carts, clipboard and uniform., • Must be able to clean all private bars, private bar carts, and storerooms., • Must possess the ability to stock all necessary items for the bar (i.e. glasses, mixing equipment, etc.), • Must have the ability to slice and prepare all fruit garnishes.OTHER:, • Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment., • Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the organization. In addition, attendance at all scheduled training sessions and meetings is required., • Maintains a good and effective working relationship with management, and shows willingness to support any necessary change developments of the services provided., • Protects restaurant by adhering to sanitation, safety, and alcohol beverage control policies. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: • Must be able to speak, read, write, and understand the primary language(s) used in the workplace., • Must have knowledge of the city, particularly tourist attractions., • Must have the ability to communicate clear directions to nearby local attractions, facilities, and services., • Ability to learn and perform all essential job functions accurately and safely., • Ability to perform duties within extreme temperature ranges., • Ability to walk, stand, and continuously perform essential functions for an extended period of time., • Auditory and visual abilities to observe and detect signs of emergency situations. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: • Most work tasks are performed indoors. Temperature is moderate and controlled by facility environmental systems., • Must be able to exert well-paced ability to reach other departments of the restaurant on a timely basis., • Must be able to push and pull carts and equipment weighing up to 100lbs. on a regular and continuing basis., • Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks., • Talking and hearing occur continuously in the process of communicating with customers, supervisors and other employees., • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Requires manual dexterity to use and operate all necessary equipment. Powered by JazzHR FVhv5avlOE

Job Description ???? Location: New York | ???? Full-Time | ✈️ 50% Travel | ???? Builder role About Innovamat Innovamat is transforming K–8 math education across the U.S. and beyond — and we’re just getting started. We’re a leading global EdTech startup, with 300+ teammates across 10 countries, scaling fast and building from the ground up in the U.S. Our research-backed curriculum, intervention programs, and adaptive technology are already trusted by 27,000+ teachers in 2,600+ schools worldwide, and our momentum is accelerating. Backed by world-class thinkers like Peter Liljedahl (Building Thinking Classrooms), Innovamat sits at the intersection of learning science, product, and execution. We move quickly, test boldly, and care deeply about impact. If you like environments where ideas turn into action — and action turns into results — you’ll feel at home here. We believe math should be joyful, meaningful, and transformational — not rote memorization or worksheets. We partner closely with districts and teachers to reimagine what math classrooms can be. This is not a traditional sales role. It’s a chance to join a high-growth startup at a pivotal moment, take real ownership of expansion, and build a career with no ceiling. The impact you make here will be visible, measurable, and directly tied to how far you want to go. You’ll be on the front lines of Innovamat’s U.S. growth — opening new markets, shaping how we scale, and stepping into problems that don’t yet have a clear owner but are critical to the business. If you’re excited by ambiguity, love building from scratch, and want exposure well beyond a typical sales remit, keep reading. The Role We’re looking for a Growth Manager to fuel Innovamat’s expansion across New York. This role is for people who: * Thrive on prospecting and opening doors * Want to build in ambiguity, not step into a polished machine * Are competitive, resilient, and energized by the hustle of growth * Want exposure to cross-functional initiatives that shape how the company scales You’ll own relationships with district leaders, lead consultative first meetings, and partner closely with senior leaders and math experts to close transformational, district-level deals. Success here isn’t about maintaining accounts — it’s about hunting, building pipeline, launching new districts, and driving net-new revenue, while also contributing to how we grow as an organization. What You’ll Do * Prospect relentlessly: Build new district relationships through outbound outreach, creative approaches, and strong local presence. * Lead first meetings: Run consultative conversations that uncover district needs and spark excitement around a new approach to math education. * Own growth in ambiguity: Step into unclear problems and bring clarity, structure, and momentum — whether that’s supporting pilots, expansion initiatives, or new market entry efforts. * Lead cross-functional initiatives: Take ownership of growth projects that cut across sales, operations, and product — especially those without a clear owner but with high strategic impact. * Partner to close: Work alongside senior sales leaders and Math Success Managers to deliver demos, design pilots, and secure long-term partnerships. * Be the face of Innovamat: Represent the company at conferences, host local events, and build brand presence across your territory. * Own your number: Build and execute a personal growth plan to consistently exceed targets. * Learn the business deeply: Get hands-on across teams to understand how Innovamat operates end-to-end and help improve processes as we scale. What You Bring * Sales experience (ideally in education, especially New York) OR a proven track record of grit, resilience, and performance in another fast paced environment (e.g. investment banking, consulting, private equity, engineering, operations, or early-stage startups). * Competitive drive: rejection fuels you. * Relationship-builder instinct and curiosity about people. * Entrepreneurial energy: you thrive on travel, growth, and big goals. * Curiosity about education — willing to learn pedagogy while selling. * Comfort with ambiguity and a “blank-page” mindset. * Willingness to travel ~50%. Why Join Innovamat * Impact: Transform how thousands of students learn math. Be part of our early-stage expansion team in the US that is on track to be the industry leader! * Growth: No ceiling — your career scales with your results. * Movement: More than a job — be part of an education transformation. * Team: Join passionate, mission-driven colleagues. * Compensation: Competitive package $90K - $110K base salary ($150K+ OTE) + 5% 401k match. * Benefits: Comprehensive health, dental & vision coverage; company-provided laptop and phone; all travel expenses covered; generous PTO (22+ days) plus an additional company-wide holiday shutdown week during Christmas Ready to build and thrive? Apply now and help redefine math education in the U.S. At Innovamat, we are proud to be an Equal Employment Opportunity Employer. We seek to recruit the most talented people from an inclusive candidate pool with equity and equality in mind. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We will process your personal data as part of our recruitment procedures. To find out more, please consult our Candidate Privacy Notices. Reasonable Accommodations Statement: Innovamat is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us.

Job Description Program Manager – School Nursing Services - Brooklyn, NY (#R10240) Location: Brooklyn, NY (hybrid office/field; travel within assigned DOE Nursing Regions) Employment Type: Full-Time Salary: $170,000/year About Greenlife Healthcare Staffing: Greenlife Healthcare Staffing is a leading nationwide recruitment agency dedicated to connecting healthcare professionals with top-tier opportunities. We partner with hospitals, clinics, nursing homes, multi-specialty groups, and private practices to match talented individuals with roles that align with their skills and career goals. Position Overview: Greenlife Healthcare Staffing is seeking a Program Manager to coordinate the day-to-day implementation of contracted school nursing services, ensuring operational execution that supports consistent coverage, timely communication, and compliance with OSH program requirements. This role focuses on staffing operations, system use, data tracking, and partnership with OSH regional staff to support safe, high-quality nursing care for students. Why Join Us? • Competitive Compensation: $170,000/year, • Work Schedule: Full-time (40 hours/week) (hybrid office/field; travel within assigned DOE Nursing Regions), • Professional Growth: Develop expertise in large-scale public health program operations, • Education: Bachelor's degree in Health Administration, Public Health, Nursing, Education, Business, or related field required; relevant master's degree preferred., • Experience:, • At least 3–5 years of experience in health, human services, education, or staffing/program management; experience with school health, community health, or large field-based programs strongly preferred., • Experience coordinating complex schedules and staffing across multiple sites; prior work with public sector contracts or RFP-based services preferred., • Familiarity with healthcare documentation and information systems; experience with DOE/OSH systems (ASHR, SESIS, Vendor Portal, ANT, WeLearn) a plus., • Demonstrated ability to use data to monitor operations and support quality improvement., • Commitment to equity, cultural competence, and serving diverse student and family populations., • Strong organizational, communication, and relationship-building skills; ability to work effectively with nurses, school staff, and public agency partners., • Core Competencies, • Operational excellence and attention to detail., • Effective cross-functional coordination (staffing, clinical, billing)., • Data-informed planning and problem-solving., • Clear, timely communication and follow-through., • Coordinate staffing operations across assigned components (extended coverage, D75, individualized/ transportation, planned per diem, last-minute per diem), ensuring all assignments posted by OSH are filled with qualified, cleared nurses., • Work closely with the staffing team to ensure all vendor nurses have current credentials, required OSH training, PETS clearance, and DOE email activation before assignment start., • Maintain real-time awareness of nurse schedules, vacancies, and absences; manage float pools and last-minute coverage to meet OSH expectations for same-day response., • Ensure proper use of OSH and DOE systems (Vendor Portal, ANT, ASHR, SESIS successor, WeLearn, OSH forms and submission platforms) by relevant administrative staff and nurses; coordinate access and troubleshoot issues with OSH., • Support accurate billing workflows, including verification that ANT confirmation numbers are created at the point of service, timesheets are complete and signed, and submissions follow DOE timelines and templates., • Track and report on key operational and quality metrics (coverage rates, docked hours, training completion, documentation issues, nurse concerns) to the Director of Nursing and OSH as requested., • Assist in implementing OSH Agency Quality Standards operationally, including planning ahead for predictable surges, supporting equitable staffing across regions, and maintaining reliable communication channels with OSH staff., • Coordinate logistics for nurse training and retraining sessions (scheduling, attendance, documentation submission within one week) in collaboration with clinical training staff., • Facilitate communication among nurses, clinical supervisors, training staff, billing, and OSH liaisons to resolve issues quickly and maintain consistent student coverage., • Participate in CQI activities by compiling data, supporting root-cause analyses, and helping implement process improvements for staffing, documentation, or communication workflows. Greenlife Healthcare Staffing - Empowering Healthcare Professionals, Enriching Lives.

Job DescriptionUSPack is a leading logistics provider custom built for the evolving needs of businesses in today’s same-day delivery world. At USPack our focus every day is to help brands and businesses win in the delivery economy. That’s why we keep our finger on the pulse of the latest trends and developments that impact our business and our customers’ businesses. That’s how we stay ahead. That’s how we help our customers win. Find out more at: At USPack, we know our people set us apart. And that’s why we do everything we can to invest in them and help them grow every day.We don’t put people in jobs, we work with them to develop long-term career paths that are rewarding, challenging, and fulfilling. We’ve built an inclusive culture where everyone has a voice and a sense of belonging. We value input, we demand collaboration, and we recognize performance. We work together, we play together, and we succeed together! Get on the path to a successful career that delivers more! USPack’s Benefits for Full Time positions include: • 401(K) • Health Insurance • Disability/Life Insurance • Paid Time Off (PTO) • Paid Holidays USPack’s Benefits for Part Time positions include: • 401(K) • Paid Sick Time The Operations Manager provides overall management and coordination of transportation services for an assigned group of customers. This position is responsible to identify, transmit and satisfy our customers’ needs by contracting and utilizing Independent Contractors as delivery drivers delivering products from our clients’ location(s) to designated locations. To perform this job successfully, an individual must be able to perform the following duties satisfactorily; other duties may be assigned. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Essential Duties and Responsibilities: • Meet with Client on a frequent basis to build relationship & Complete Visit Documentation., • Review of OTD, Piece Scan and Location Scan by Account., • Creating, reviewing, and resolving service issues utilizing Delivery Incident Report’s (DIR's)., • Complete customer reports/audits., • Independent Contractor (IC) Activities., • Meet with potential IC to verify capabilities of candidate., • Meet with IC's to discuss route, stops, issues, client concerns, and scanning., • Orient IC’s to Client Standards, Standard Operating Procedure (SOP), and enter into system., • Monitor services to ensure IC’s meet all contractual requirements (apparel, paperwork, etc.)., • Assist in troubleshooting eCMobile issues., • Plan route coverage and route changes and communicate with IC., • Ensure all services are performed in a timely manner., • Gross Margin Management., • Negotiate with IC’s regarding contracted services and settlement., • Monitor Gross Margin by Account to ensure it exceeds budgeted targets., • Complete driver pays activities (Special Order Request’s (SOR's), service type adjustments, manual adjustments)., • Perform other duties as assigned.Knowledge, Skills, and Abilities:, • Experience with utilizing IC’s, logistics/courier route management, route scheduling and customer service., • Excellent interpersonal skills necessary for driver and customer interactions., • Ability to effectively communicate verbally and in writing at all levels of the organization., • Independent judgment required to plan, prioritize, and organize competing tasks or demands that may be deadline driven., • Ability to understand the independent contractor relationship., • Ability to work from home with travel throughout assigned area as required., • Ability to work additional hours to deal with operational issues when necessary., • Proficient in basic MS Office Programs (Outlook, Excel, and Word)., • Must maintain a valid driver’s license and clean, functional vehicle., • Ability to lift up to 50 pounds on occasion.Education, Experience, Certificates, and Licenses:, • College Degree with some experience or a High School Diploma with equivalent combination of education and experience.

Job Description Building a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Learn more at What You Would Get To Do The Operations Manager serves as a critical operational partner across accounts, service lines, and regions, acting as a connective layer between delivery teams, shared services, and operational leadership. This role focuses on proactively removing operational friction, standardizing and scaling processes, and driving adoption of best practices to enable high-quality, efficient, and consistent service delivery. Working closely with delivery leaders and Shared Services partners (i.e., Finance, Procurement, People & Culture, Technology), the Operations Manager supports service delivery execution, operational governance, and continuous improvement initiatives. The role contributes to process design, documentation, implementation, and performance tracking, while flexing across business priorities as needed. The Operations Manager may also serve as a subject matter expert (SME) for specific operational processes, client portfolios, regions, or strategic initiatives, providing expertise that supports decision making, risk mitigation, and business growth. Your Contributions • Serve as a key connection point between delivery teams, Shared Services, and Operations Leadership to proactively identify and resolve operational roadblocks, • Act as an operational partner to delivery teams, promoting consistent processes, tools, and ways of working across accounts, regions, and service lines, • Facilitate clear, timely communication of operational updates, changes, and priorities to ensure alignment and awareness, • Participate in global operations meetings, contributing insights, recommendations, and solutions to operational challenges, • Highlight operational risks, dependencies, and gaps, and support remediation planning, • Support new business activity as needed, including RFP responses, proposals, renewals, pitch materials, and executive presentations, • Lead and support the design, documentation, rollout, and ongoing maintenance of Standard Operating Procedures (SOPs), workflows, playbooks, and trackers., • Ensure SOPs and operational resources are current, accessible, audited, and aligned to global standards, with regional or account nuances documented as required, • Support service delivery model evolution, process reengineering, and operational innovation initiatives, • Drive adoption of global strategic initiatives, tools, and frameworks, • Support the development, tracking, and reporting of key performance, delivery, and quality metrics, • Contribute to training and enablement related to new processes, systems, and operational improvements, • Manage or support prioritized operational projects tied to strategic initiatives, system implementations, or account changes, • Provide project planning, coordination, and tracking support as required, • Partner with cross-functional stakeholders to ensure effective execution and change management., • Manage or support prioritized operational projects tied to strategic initiatives, system implementations, or account changes, • Provide project planning, coordination, and tracking support as required, • Partner with cross-functional stakeholders to ensure effective execution and change management., • Partner with People & Culture / Talent Acquisition to support recruitment coordination and serve as an operational point of contact as needed, • Manage or support employee and freelancer onboarding and offboarding processes, including systems access, tools, and required documentation, • Ensure consistent onboarding experiences across teams, accounts, and regions, • Support service delivery model evolution, process reengineering, and operational innovation initiatives, • Drive adoption of global strategic initiatives, tools, and frameworks, • Support the development, tracking, and reporting of key performance, delivery, and quality metrics, • Contribute to training and enablement related to new processes, systems, and operational improvements, • Manage or support prioritized operational projects tied to strategic initiatives, system implementations, or account changes, • Provide project planning, coordination, and tracking support as required, • Partner with cross-functional stakeholders to ensure effective execution and change management., • Partner with Finance and Procurement to support supplier onboarding, contracting, compliance, invoicing, reconciliation, and issue resolution, • Oversee or support vendor management processes and related tools, ensuring documentation accuracy and process adherence, • Support invoicing, billing, budget tracking, and financial reporting, including monitoring billable and non-billable expenses, • Assist with auditing expenses, trackers, and invoices to support financial accuracy and profitability, • Maintain operational tools and repositories (e.g., SharePoint or similar platforms) to ensure data integrity, transparency, and accessibility, • Partner with People & Culture / Talent Acquisition to support recruitment coordination and serve as an operational point of contact as needed, • Manage or support employee and freelancer onboarding and offboarding processes, including systems access, tools, and required documentation Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST. • Position requires 5-7 years of experience, • Strong understanding of service line or account-based operations, including delivery workflows, vendor management, and cross-functional dependencies., • Demonstrated financial acumen, with experience supporting invoicing, billing, expense management, budget tracking, and profitability controls., • Proven ability to manage multiple priorities simultaneously in a fast-paced, deadline-driven, and highly matrixed environment., • Highly organized, detail-oriented, and disciplined in managing administrative, operational, and reporting tasks., • Proficiency in project and task management, including planning, tracking, and supporting delivery of operational initiatives and ad hoc requests., • Experience implementing, maintaining, and governing Standard Operating Procedures (SOPs), process workflows, and operational documentation., • Advanced proficiency with Google Workspace and Microsoft Office, including Excel, • Strong written and verbal communication skills, with the ability to convey information clearly, concisely, and engagingly to diverse audiences., • Skilled in communicating with cross-functional stakeholders and cascading key updates to ensure alignment and awareness., • Ability to work effectively both independently and collaboratively within global, cross-functional teams across regions and time zones., • Solutions-oriented, proactive, and resourceful, with strong problem-solving skills and a continuous improvement mindset., • Professional discretion and sound judgment when handling sensitive or confidential information., • Strong relationship-building skills, fostering trust, collaboration, and effective knowledge sharing across teams., • Comfortable supporting presentation development, executive materials, and operational reporting., • Global mindset with adaptability to different cultures, working styles, and team dynamics., • Demonstrated accountability for personal work environment, productivity, and adherence to organizational policies and standards., • Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job DescriptionCompany Description This is a training role that is made to prepare the Sales Trainee for the Account Sales Manager role. The role primarily is to support sales initiatives and provide route coverage for the ASM during vacation, sickness, injury or any special projects as needed. The ST will work with management to maintain customer relationships between sales, merchandising and operations for all large & small format “off premise” stores. The ST must effectively service all customers in a safe, productive and professional manner in compliance with Red Bull executional standards. Job Description TRAINING The Sales Trainee (ST) is a training role. Upon successful participation in the training program, the ST is eligible to interview for open Account Sales Manager (ASM) roles. Upon completion of the program and certification, if no ASM or otherwise qualified role is available AND the ST is meeting performance standards, the employee may remain in the ST role up to 12-months OR until an ASM or another qualified role is available (whichever comes first). Once an ASM or another qualified role is available, the certified ST must interview for that available role. If promotion to the role of ACCOUNT SALES MANAGER (or other role) does not happen prior to the expiration of the 12-mos completion period, the SALES TRAINEE role will be vacated due to end of assignment unless an exception applies. For exception, based on continued high performance, no open roles and certification completion, a manager may extend the 12-month completion period an additional 6-months. The ST role is an at-will position, meaning that the Company or ST can terminate the employment relationship at any time, for any reason or no reason at all, with or without cause. BUSINESS ACUMEN Understand and Learn the basics of Red Bull and Red Bull Distribution Company, the brand and products Build and protect the Red Bull brand through proper rotation to ensure fresh product. Set proper brand flow following Red Bull standards. Establish and maintain friendly and professional relationships with your customers to increase sales and selling. DAILY PREPARATION Obtain all tools (insights, displays, Point of Sale, Pricing, etc.) to execute the daily plan. Effectively communicate with the ASMs/DSMs on daily priorities. Train with ASMs IN ROUTE SUPPORT Global Strategy for In-Store Execution measured by Winning vs Competition (WVC) & Perfect Store Audit (PSA). Cover ASM routes as needed. Meet daily KPI focused on the following areas: sales, distributions, pricing, display, new accounts and merchandising. OFF ROUTE SUPPORT Support the team with audits, blitz, building of displays, merchandising to effectively drive the sales business. Other duties as assigned. Qualifications Valid US Driver’s License and obtainment of DOT Medical card Obtainment of DOT Medical card Must be at least 21 years of age Experience in customer service and sales is a plus Ability to lift and transport up to 25 pounds of inventory and/or advertising displays English; additional languages an advantage Additional Information Red Bull Distribution Company, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender, genetic information, national origin, disability, uniform service, veteran status, age, or any other classification protected by Federal, state, or local law.

Job Description Program Manager – School Nursing Services - Staten Island, NY (#R10243) • Location: Staten Island, NY (hybrid office/field; travel within assigned DOE Nursing Regions), • Employment Type: Full-Time, • Salary: $170,000/year About Greenlife Healthcare Staffing: Greenlife Healthcare Staffing is a leading nationwide recruitment agency dedicated to connecting healthcare professionals with top-tier opportunities. We partner with hospitals, clinics, nursing homes, multi-specialty groups, and private practices to match talented individuals with roles that align with their skills and career goals. Position Overview: Greenlife Healthcare Staffing is seeking a Program Manager to coordinate the day-to-day implementation of contracted school nursing services, ensuring operational execution that supports consistent coverage, timely communication, and compliance with OSH program requirements. This role focuses on staffing operations, system use, data tracking, and partnership with OSH regional staff to support safe, high-quality nursing care for students. Why Join Us? • Competitive Compensation: $170,000/year, • Work Schedule: Full-time (40 hours/week) (hybrid office/field; travel within assigned DOE Nursing Regions), • Professional Growth: Develop expertise in large-scale public health program operations, • Impactful Work: Ensure reliable nursing coverage for NYC's diverse student population Key Responsibilities • Coordinate staffing operations across assigned components (extended coverage, D75, individualized/ transportation, planned per diem, last-minute per diem), ensuring all assignments posted by OSH are filled with qualified, cleared nurses., • Work closely with the staffing team to ensure all vendor nurses have current credentials, required OSH training, PETS clearance, and DOE email activation before assignment start., • Maintain real-time awareness of nurse schedules, vacancies, and absences; manage float pools and last-minute coverage to meet OSH expectations for same-day response., • Ensure proper use of OSH and DOE systems (Vendor Portal, ANT, ASHR, SESIS successor, WeLearn, OSH forms and submission platforms) by relevant administrative staff and nurses; coordinate access and troubleshoot issues with OSH., • Support accurate billing workflows, including verification that ANT confirmation numbers are created at the point of service, timesheets are complete and signed, and submissions follow DOE timelines and templates., • Track and report on key operational and quality metrics (coverage rates, docked hours, training completion, documentation issues, nurse concerns) to the Director of Nursing and OSH as requested., • Assist in implementing OSH Agency Quality Standards operationally, including planning ahead for predictable surges, supporting equitable staffing across regions, and maintaining reliable communication channels with OSH staff., • Coordinate logistics for nurse training and retraining sessions (scheduling, attendance, documentation submission within one week) in collaboration with clinical training staff., • Facilitate communication among nurses, clinical supervisors, training staff, billing, and OSH liaisons to resolve issues quickly and maintain consistent student coverage., • Participate in CQI activities by compiling data, supporting root-cause analyses, and helping implement process improvements for staffing, documentation, or communication workflows., • Support compliance with DOE Medicaid, exclusion screening, data privacy/security, and DOE/DOHMH policies by ensuring operational procedures align with contract requirements. Greenlife Healthcare Staffing - Empowering Healthcare Professionals, Enriching Lives. Requirements Qualifications: • Education: Bachelor’s degree in Health Administration, Public Health, Nursing, Education, Business, or related field required; relevant master’s degree preferred., • Experience:, • At least 3–5 years of experience in health, human services, education, or staffing/program management;, • Experience with school health, community health, or large field-based programs strongly preferred., • Experience coordinating complex schedules and staffing across multiple sites; prior work with public sector contracts or RFP-based services preferred., • Familiarity with healthcare documentation and information systems; experience with DOE/OSH systems (ASHR, SESIS, Vendor Portal, ANT, WeLearn) is a plus., • Demonstrated ability to use data to monitor operations and support quality improvement., • Commitment to equity, cultural competence, and serving diverse student and family populations., • Strong organizational, communication, and relationship-building skills; ability to work effectively with nurses, school staff, and public agency partners., • Core Competencies, • Operational excellence and attention to detail., • Effective cross-functional coordination (staffing, clinical, billing)., • Data-informed planning and problem-solving., • Clear, timely communication and follow-through., • Flexibility and responsiveness to changing school and OSH needs.

Job Description T&M Associates is seeking a Group Manager for our NJ Municipal Market. In this leadership role, you will manage a group of technical staff, oversee project deliverables, and ensure quality standards across a portfolio of municipal engineering projects. This hybrid position offers flexibility for remote work and in-office collaboration. The ideal candidate will have extensive experience in municipal engineering, strong leadership capabilities, and a proven track record in managing technical teams and client relationships. Responsibilities: • Provide mentorship, training, and professional development for junior staff. Ensure group productivity and adherence to quality standards., • Supervise preparation of engineering documents for municipal projects, including plans, specifications, and cost estimates for roadway, drainage, sewer, water, parks, and athletic field improvements. Review and approve project deliverables to ensure compliance with design standards and regulations., • Participate in business planning and project selection., • Assist in generating new clients and projects through relationship building and proposal development., • Oversee multiple high-priority projects, ensuring timely completion within budget and quality expectations., • Act as a primary point of contact for clients, contractors, and regulatory agencies., • Review municipal site plans, zoning applications, and subdivisions; prepare technical reports and recommendations for Planning & Zoning Boards., • Bachelor’s degree in Civil Engineering or related field. Master’s degree a plus., • Minimum of 10 years of experience in servicing municipal/public clients and managing projects related to infrastructure, transportation, stormwater management and utility design., • Professional Engineer (PE) license in NJ is required., • Strong design skills and experience with AutoCAD and Civil 3D., • Strong leadership, organizational, and communication skills. T&M Associates offers a competitive and comprehensive benefits package designed to support the health, well-being, and professional growth of our employees. Benefits include comprehensive insurance (medical, dental and vision), a 401(k) with company match, paid time off, flexible work schedules, wellness programs, and professional development opportunities — all within a people-first, award-winning hybrid work environment. See more details about benefits here. If this sounds like a company you want to be part of then apply now! New Hires must have documents indicating they are eligible to work in the United States. EEO/AA Employer. For California based applicants, our CCPA-CRPA Privacy Notice can be found on our Careers page at #LI-HYBRID

Job DescriptionWhat Were Looking For The ideal General Manager is a community-focused leader who serves as both a business driver and a local ambassador for Restore. Youll combine entrepreneurial thinking with servant leadership, creating a workplace culture that mirrors the wellness transformation we deliver to clients. You excel at building authentic relationships, fostering team performance, and making data-driven decisions that establish your studio as a trusted neighborhood destination and a thriving business. About Restore Hyper Wellness Restore Hyper Wellness is the award-winning creator of Hyper Wellnessa revolutionary new category in health. With more than 200 studios across 40 states, we deliver innovative, science-backed therapies that empower clients to look and feel their best. By joining Restore, you become part of a movement dedicated to helping people expand their potential and do more of what they love. Role Overview As a General Manager, youll oversee the full scope of studio operations from business performance to team leadership. Youll be accountable for hitting KPIs, driving membership growth, and cultivating a culture of excellence that inspires both staff and clients. This role is a balance of strategic planning, hands-on leadership, and authentic relationship building. Department: Corporate Studios Reports To: Area Manager Job Type: Salaried Exempt Schedule: Full time based on studio needs Key Responsibilities Studio Performance • Own studio performance by developing and executing business plans that achieve KPIs, revenue, and profitability goals., • Monitor trends and apply data-driven decision-making to drive results., • Manage labor and cost models for operational efficiency. Studio Operations • Oversee day-to-day studio operations with a focus on client experience, brand standards, and facility excellence., • Ensure compliance with safety, cleanliness, and operational protocols., • Implement local marketing strategies, community events, and grassroots initiatives to grow awareness and memberships. Training & Onboarding • Recruit, hire, and onboard new team members to deliver a consistent, high-quality client experience., • Provide ongoing training, development, and cross-training to ensure staff expertise across therapies and systems. Team & Performance Management • Lead the employee lifecycle, including coaching, performance reviews, recognition, and corrective action when needed., • Foster a culture of accountability, empowerment, and five-star customer service., • Serve as a role model of servant leadership demonstrating values, culture, and high performance daily. Qualifications • Education: High School Diploma or equivalent (required)., • Experience: 35 years of management experience (required), including hiring, training, coaching, and performance management., • Prior experience in health, wellness, fitness, or retail management (preferred)., • Proven track record in sales growth and team leadership., • Entrepreneurial mindset with the ability to identify new opportunities., • Strong communication and coaching skills., • Ability to balance data-driven decisions with authentic human connection., • Flexible schedule availability, including evenings, weekends, and holidays. Benefits • Health Coverage: Medical, dental, vision, disability, and life insurance (Full-Time, effective within 30 days)., • Paid Time Off (PTO): Available for Full-Time team members., • Wellness Perks: Complimentary and discounted Restore services., • Retirement: 401k plan with employer match., • Compensation: Bonus & Commission opportunities., • Career Growth: Advancement opportunities within a rapidly growing brand. Why Youll Love Working With Us • Pioneering Wellness: Be part of an industry-leading company shaping the future of wellness., • Impactful Leadership: Directly influence the client and employee experience while driving meaningful business outcomes., • Innovation & Collaboration: Lead in an environment where creativity, teamwork, and execution thrive., • Employee Wellness: Enjoy complimentary access to Restores therapies while promoting wellness in your own life., • Career Growth: Advance your leadership career in a growing national brand. Restore Hyper Wellness is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job DescriptionAdora is building the next generation of AI-native marketing tools to help brands connect with customers in more intelligent, efficient, and effective ways. Backed by top-tier investors, we're at a pivotal moment of growth — and we're looking for a Senior Customer Success Manager who can own client relationships, drive retention and expansion, and help shape what great customer success looks like at a company moving this quickly. Role OverviewWe're looking for a relationship manager with solid experience in enterprise accounts and the confidence to lead meaningful conversations with VP and CMO-level stakeholders. You'll manage a portfolio of clients, become a deep expert on the Adora platform, and serve as their trusted advisor — guiding them on how to leverage our technology to drive real marketing performance and business outcomes. We are a startup. Some weeks you'll be leading a strategic business review with a senior marketing executive. Other weeks you'll be pulling reports, digging into performance data, and solving problems hands-on. If you're someone who rolls up their sleeves as naturally as you command a boardroom, this role is for you.What You'll Own: • Become a deep expert on the Adora platform and guide clients on how to leverage it effectively to improve marketing performance and business outcomes, • Manage a portfolio of enterprise accounts as the primary relationship owner and trusted advisorLead executive business reviews and strategic planning sessions with VP and CMO-level stakeholders, • Own renewals and drive account expansion — building growth through relationship and value, not hand-offs to sales, • Monitor account health and proactively get ahead of risk before it becomes a problem, • Get into the data when needed — pull and interpret performance reports, diagnose issues, and tell a clear story back to clients, • Work cross-functionally with product and internal teams to advocate for client needs, • Help build the playbooks, processes, and documentation that make the CS team more effective over timeWho You Are:, • You've owned large enterprise relationships. You have 8+ years of experience in customer success or account management, with a track record of owning senior client relationships at scale. You've run executive-level meetings, navigated complex organizations, and been directly accountable for retention and growth. You're the person clients trust — not because you're responsive, but because you're strategic., • You know the paid advertising world. You don't need to have spent years hands-on-keyboard in Meta or Google, but you understand how paid media works. You know the metrics, the levers, and how campaign performance connects to business outcomes. You're comfortable reading a performance report, asking the right questions, and translating results into a conversation a CMO cares about. And you're willing to dig in yourself when needed., • You're curious — especially about technology and AI. You don't wait for someone to tell you what tools to use or how to work smarter. You've been exploring AI tools on your own, building instincts, and finding ways to apply them — in your work and your life. You're not necessarily an expert, but you're clearly further along than most. More broadly, you have a pattern of finding better ways to do things rather than defaulting to what's always worked., • You're ready to operate without a big support structure. You've probably come from a larger company where you had SDRs, analysts, and specialists around you. That won't be the case here. You're comfortable being the senior person who also runs the dirty reports — and you don't think of that as beneath you. You want to be somewhere you can actually shape things.Nice to Haves:, • Experience in agency, AdTech, or martech environments, • Prior startup or high-growth company experience (Series A–C), • Hands-on experience with Meta, Google, or other paid media platforms, • Familiarity with AI tools and how they're being applied in marketingWhat We Offer:, • Competitive salary, equity, and benefits package, • A collaborative, high-performance team in a high-growth startup, • Opportunities for professional growth as the company scales

Job DescriptionSauce is a premier restaurant technology platform that helps businesses grow with our Commission-Free Delivery & Pickup structure and proprietary delivery optimization technology. We are serving a 105 billion dollar US local restaurant business. Headquartered in NYC and Tel-Aviv, Sauce wants restaurants to fulfill their highest potential, this means giving local establishments everything they need to connect directly with their customers. The Sauce team pools together decades of restaurant tech experience, along with seasoned tech, sales, marketing, product and operations executives who produce an industry-changing delivery system for successful local restaurants and chains. We are looking for a Customer Success Manager (CSM) to help secure the long-term success of our restaurant partners. You will provide support throughout their entire life cycle from onboarding, to adoption, to retention. This role is essential to ensuring that our customers have a world-class experience and opportunities to further develop their business.The Sauce CS team is the heartbeat of our customers. We are a diverse, global team working to help our customers meet their business goals through creative problem-solving, data and deep product knowledge. We’re empathetic relationship builders, curious minds, doers, thinkers, strategizers, and friendly humans. The passion we have for the Sauce mission makes it easy to be obsessed with our customers. This role is remote and reports to the Director of Customer Success. What You'll Do • Own & Grow Your Book of BusinessManage a portfolio of NYC-based restaurant partners, owning adoption, health, renewals, and net revenue retention (NRR)., • Forecast renewals and expansion accurately, consistently hitting or exceeding quarterly targets., • Identify upsell, cross-sell, expansion, and referral opportunities, partnering with Sales to close., • Drive Adoption, ROI & RetentionLead onboarding reinforcement, ongoing enablement, and change management for operators and their teams., • Clearly translate Sauce’s impact into “orders gained,” “fees avoided,” and “profit protected.”, • Conduct data-driven QBRs, health checks, and in-person visits to reinforce value and uncover growth opportunities., • Be the Voice of the CustomerGather structured and unstructured feedback from restaurant partners., • Identify trends, diagnose root causes, and escalate insights to Product and Operations to improve the platform and customer experience., • Serve as a senior-level escalation point for high-impact or time-sensitive issues, ensuring fast resolution and clear communication., • Lead Cross-FunctionallyPartner closely with Onboarding to ensure smooth go-lives and early success., • Collaborate with Support, Sales, Marketing, and Leadership to share playbooks, best practices, and voice-of-customer insights., • Contribute to the evolution of CS processes, metrics, and playbooks as Sauce scales.What Sets You Up For Success, • 5+ years of experience in Customer Success, Account Management, or Strategic Partnerships (SaaS preferred)., • Experience managing restaurant, hospitality, or multi-location SMB accounts is strongly preferred., • Strong understanding of off-premise ordering, delivery logistics, and restaurant unit economics., • Comfortable working in Salesforce, HubSpot, or similar CRMs, and fluent in Excel/Google Sheets for KPI analysis., • Confident, consultative communicator who can coach busy operators in person and over Zoom., • Highly organized, data-driven, and proactive—you anticipate issues before they become problems., • Comfortable traveling ~40% locally within the NYC market for onsite visits and relationship building., • Passion for helping local businesses grow and win., • Knowledge of Hebrew is a big plus.What We Offer, • Strong & Competitive Compensation Package, • Company-Sponsored Insurance Package (Health, Dental, Vision, Mental Health), • Paid Parental Leave, • Flexible Work Environment

Job Description Salary: $58,000 to $63,000 per year Factory Direct Enterprises LLC (FDE) proudly represents Ashley, the #1 selling furniture brand in the world and the leading retailer of furniture and bedding in the United States. We are committed to "Amazing" our Team Members by supporting their journey toward becoming their best selves through competitive pay, benefits, a strong culture, and growth opportunities. Join a team honored by Furniture Today as one of the Best Places to Work in Furniture for 2025. Who We Are • #1 Selling Furniture Brand in the World, • #1 Retailer of Furniture and Bedding in the United States Our Culture & Team Member Programs At FDE, we pride ourselves on a culture of recognition and growth. We invest in our team and value feedback through programs like Employee Surveys. Our Ashley Cares programs highlight our commitment to our team, guests, and communities: • Hope to Dream: For every mattress sold, a portion of proceeds is used to purchase and donate beds to children in need (ages 3–16), • Give a Day: Paid volunteer day annually with an approved organization, • Corporate Chaplains: Support for grief care, hospital visits, marriage/parenting, aging parents, and stress management, • Life Resources: Quarterly events supporting finances, relationships, health, and wellness, • Team Member Relief Fund: Financial assistance for unexpected life events, • SmartDollar: FREE financial wellness program for budgeting, debt reduction, and saving Position Overview The VM is responsible for executing and achieving all corporate visual merchandising strategies and business goals. The VM is accountable for fostering and maintaining an inclusive and collaborative work environment that drives business results, promotes amazing guest experiences, and maintains a highly engaged team of store employees. The VM may have multiple store responsibilities and effectively manages all day-to-day functions of stores including the guest experience, visual merchandising, operational excellence, and employee engagement. Essential FunctionsMerchandising/Visual * Implement and execute all corporate visual merchandising directives and ensure the execution of effective merchandising strategies. * Lead store merchandising assortment walkthroughs by analyzing sales data to visual merchandising and following up with actionable steps to drive store assortment optimization. * Ensure proper signage is being utilized to market in-store products effectively. * Follow operating visual standard procedures inclusive of signage, presentation of all displays, fixtures, and all furniture collections. * Responsible for the maintenance of all areas in the showroom and warehouse ensuring organization and cleanliness. * Create unique, personalized, memorable, and repeatable experiences by coordinating store facilities maintenance upgrades, and repairs. * You are always on stage (Engage, Educate, Enthusiasm, Ear to ear smile, Eye contact) Organize and conduct store meetings with clear actionable and effective communication and professional presence demonstrating in-depth Product Knowledge of the merchandise. Handle all guest interactions via telephone, email, chat or in person professionally. Operations * Keep a high level of peer-to-peer accountability while managing, driving, and auditing stores to obtain 100% compliance with all visual processes as well as Operations, Guest Experience, Finance, Delivery, and Payroll. * Eliminate waste by improving processes, leading and conducting biannual store inventories in collaboration with the Store Operations Team. * Create unique, personalized, memorable, and repeatable experiences by coordinating store facilities maintenance upgrades, and repairs. * Eliminate waste by improving processes, managing, and conducting store inventories in collaboration with the Store Operations Team. * Over-communicate the "Why" behind everything and Build and maintain effective communication with members of the corporate office, property management, and other store teams. * You are always on stage (Engage, Educate, Enthusiasm, Ear to ear smile, Eye contact) organize and conduct store and corporate meetings with clear actionable and effective communication and professional presence. * Exhibit proficiency in computer programs used by the Company including: Word, Excel Sales Generation * Follow store operating procedures to support the sales team to drive overall sales. * Place a high priority on the needs of our team members by coaching them to best self to deliver an exceptional guest experience utilizing the leadership toolkit to transfer product knowledge. * Be relentless about amazing our guests and passionate about our communities by collaborating with Regionals and Marketing team to maximize all special events such as Holidays, VIP and Grand Openings Customer Service * Follow our standard operating procedures by utilizing work instructions and ensuring that all team members are properly and consistently providing an amazing guest experience. * Be radical about our team members to make guest experience decisions that also support the mission statement & core values of the company by resolving all pending situations quickly and effectively in collaboration with direct stakeholders. * Create unique, personalized, memorable, and repeatable experiences by coordinating store facilities maintenance upgrades, and repairs. Human Capital * Always encourage team members on their best self-journey by Maintaining a focus on continuous learning and development by actively onboarding and training team members in alignment with our core values and the way we play. * Execute and deliver performance appraisals for direct reports to identify opportunities and strengths to place qualified individuals as new openings become available ultimately. * Address conflict quickly, directly, and privately with the intent of building a stronger relationship by leading courageous coaching for successful meetings with store team members in alignment with our core values and mission statement. * Make work enjoyable by coordinating and driving team member benefit programs, engagement events, recognition, and celebrations for store team members. * Participate in manager and cross-training programs to elevate leadership performance and advance on self-best journey. The VM may occasionally perform non-exempt duties, such as unloading trailers or merchandising as needed for proper store operation. The VM will also perform other duties as assigned from time to time; have the ability to lift, lower, push or pull furniture up to and in excess of 100lbs and to stand for long periods of time. Schedule Expectations * The VM is scheduled to work a minimum of 40 hours per week; the number of hours worked will increase during specific Market events, holidays, blackout periods, vacation coverage, or for other business needs. * Regular attendance at home stores and coverage at adjacent regional stores, and support for projects at all stores for business needs are essential functions of this position. * 25-50% travel within the geographic region. Education & Experience Requirements * BA or BS degree in retail management, visual merchandising, graphic design, interior design, marketing or related field required; Equivalent experience may be considered in lieu of education. * Minimum of five years' experience in retail visual merchandising or design required; furniture retail experience preferred. * Three to five years of supervisory experience required.

Job Description The Client Service Manager leads Tier 3 client relationships and supports delivery coordination across Tier 2 accounts. The role involves managing communications, tracking project deliverables, and ensuring a smooth client experience from project kickoff through to delivery. The Manager works closely with internal teams to clarify briefs and ensure clients feel informed and supported at every stage. Responsibilities Client Strategy & Relationship Management • Manages Tier 3 client accounts and supports Tier 2 engagements under the guidance of Senior Managers., • Acts as the main point of contact for assigned clients, ensuring smooth day-to-day communications and proactive updates., • Builds trust with clients by being responsive, organized, and solutions-oriented, especially during active project phases. Account Growth & Commercial Development • Identifies opportunities for repeat business or additional services based on understanding of client needs and engagement history., • Escalates growth opportunities to Senior Managers or Directors with context and supporting insights., • Prepares first drafts of scopes and proposals for returning clients in collaboration with internal teams. Client Delivery Governance • Ensures timely briefing, documentation, and tracking of deliverables., • Owns regular client check-ins during live projects, ensuring expectations are clearly set and updates are shared., • Supports project debriefs and feedback loops, helping track satisfaction and delivery alignment. Cross-Functional Collaboration • Works closely with Project Managers to ensure client briefs are clearly communicated and deliverables are on track., • Flags risks, delays, or client concerns early and helps coordinate appropriate responses., • Participates in project kickoff, midpoint, and wrap-up meetings as the CS representative. Team Leadership & Capability Development • Mentors Coordinators and junior team members in client etiquette, documentation quality, and service mindset., • Shares feedback with Senior Managers on process friction points and team development needs. Process & Tools Optimisation • Maintains CRM records, project documentation, and communication logs in an organized and consistent manner., • Supports testing and roll-out of new tools, templates, and workflows within the CS team., • Helps document common client questions or challenges to inform SOP development. Reporting, Feedback & Escalation Management • Keeps client satisfaction and project feedback up to date in HubSpot or other CRM platforms., • Flags service issues or communication gaps to senior team members with clear documentation., • Tracks key account milestones and supports preparation of quarterly tiering review inputs. Hiring & Onboarding • Provides feedback during hiring process for Coordinator roles., • 3–5 years in client-facing or agency coordination roles, • Hands-on experience managing day-to-day client communication, • Strong organizational and time management skills, • Skilled in briefing, documentation, and stakeholder follow-ups, • Basic understanding of project management principles, • Familiar with tools like HubSpot, Google Workspace, Monday.com, • Comfortable leading meetings and calls independently, • Strong problem-solving and multitasking ability, • Salary: $70 to 90k per annum depending on experience, • Bonus Scheme: based on annual company performance, • Retirement Plan (401k), • Health Care Plan (Medical, Dental & Vision), • Gym membership, • Fantastic office environment in a nice location

Job Description General Manager – Upscale Steakhouse (NYC) Overview A well-established upscale steakhouse in New York City is seeking a passionate and hands-on General Manager to lead daily operations and drive exceptional guest experiences in a high-volume, luxury dining environment. The ideal candidate is an ownership-minded leader who thrives on the floor, understands the full scope of restaurant operations, and takes pride in running a restaurant as if it were their own. This role requires a strong operational leader who balances guest engagement, financial oversight, and team development while maintaining the highest standards of hospitality. Key Responsibilities Operational Leadership • Oversee all daily restaurant operations, ensuring seamless service execution in a high-volume upscale environment, • Maintain a strong and consistent floor presence, serving as the visible face of the restaurant to guests and team members, • Proactively monitor all areas of the operation (front and back of house) to ensure smooth service and operational readiness, • Drive profitability through strong oversight of restaurant P&L, labor efficiency, and cost controls, • Manage inventory, vendor relationships, and operational expenses to maintain financial performance, • Lead, mentor, and develop hospitality professionals while fostering a culture of accountability and growth, • Coach and develop emerging leaders while building a strong pipeline for internal promotion, • Ensure the highest standards of hospitality are consistently delivered to a discerning clientele, • Engage with guests throughout service through table touches and relationship building, • 3–6 years of General Manager experience in upscale, fine dining, or high-volume restaurant environments, • Strong financial acumen, including P&L oversight, labor management, and operational efficiency, • Confident decision-maker with strong initiative and a proactive leadership style, • Passionate about developing teams, mentoring leaders, and building strong cultures, • Highly organized with strong time management and multitasking abilities, • Guest-forward mindset with a strong presence on the dining room floor, • Open-minded leader who values collaboration and continuous learning Leadership Style The ideal leader approaches the role with a true sense of ownership—someone who takes pride in understanding the restaurant inside and out and continuously looks for ways to improve operations, develop the team, and elevate the guest experience. This position requires a dedicated and passionate operator who thrives in a fast-paced environment and demonstrates a strong work ethic. The role offers long-term growth potential, including the opportunity to grow into multi-unit leadership within the organization.

Job Description At Reltio®, we believe data should fuel business success. Reltio's AI-powered data unification and management capabilities—encompassing entity resolution, multi-domain Data Unification, and data products—transform siloed data from disparate sources into unified, trusted, and interoperable data. The Reltio Connected Data Platform™ delivers interoperable data where and when it's needed, empowering data and analytics leaders with unparalleled business responsiveness. Leading enterprise brands—across multiple industries around the globe—rely on our award-winning data unification and cloud-native Data Unification capabilities to improve efficiency, manage risk and drive growth. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our "Customer First", we strive to ensure their success. We embrace our differences and are "Better Together" as One Reltio. We are always looking to "Simplify and Share" our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We "Own It". Every day, we innovate and evolve, so that today is "Always Better Than Yesterday". If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence. Reltio has earned numerous awards and top rankings for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you're ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let's talk! Job Summary: The Reltio Customer Success Manager (CSM) is responsible for driving customer adoption and retention, mitigating risk, and providing guidance and thought leadership for our customers throughout their relationship with Reltio. You will serve as the primary post-sale point of contact after implementation and use in-depth knowledge of the products being sold, the customer industry and/or business processes, and technical expertise to facilitate adoption and utilization of Reltio products. You will inspire and guide customers towards meeting their goals through delivering unified, interoperable data to their business. As a CSM at Reltio, you will be the champion of our customers, building and maintaining strong relationships to ensure their success on our platform and the retention and growth of our customer base. Job Duties and Responsibilities: • Account management for large enterprise customers to help them gain value from Reltio as measured by retention, adoption, growth, and customer advocacy., • Provide required visibility into Customer health by identifying adoption opportunities and retention risk to align internal teams around customer's success., • Build a comprehensive understanding of customers' business goals and objectives, crafting a strategic success plan that aligns with and supports the achievement of those goals, • Document and review the success plan, provide guidance on the customer journey and use a consultative approach to help customers achieve their goals, • Hold and grow a trusted advisor relationship with customer sponsors to such that all activities are closely aligned with the customer's business case, strategy and goals allowing the full potential of the Reltio solutions to be realized., • Track, report, and benchmark all milestone related adoption activities such that the overall success of the customer's initiative can be closely monitored including visibility to the executive sponsors., • Actively promote all current products the customer has licensed while identifying additional opportunities to showcase additional features, products and services., • Demonstrate product features beyond central functionality to help the customer achieve specific business results and maximum value, • Recommends specific solutions to achieve the customer's desired result that align with best practices of the product and industry., • Design metrics and measures in order to measure ROI on the company's products by the customer., • Timely data capture and documentation within internal applications to ensure data driven decisions are being made to proactively identify adoption and retention risk., • Work closely with the sales team to identify and pursue upsell and cross-sell opportunities, foster synergy, create alignment and collaborate on the creation of customer value., • Partner with extended customer-facing account teams to develop strategic and technical plans that help customers achieve their business objectives. Manage the execution of these plans including the tracking of objectives, stakeholders, milestones, risks and metrics., • Work with Marketing teams to boost customer advocacy and develop case studies., • Facilitate and lead customer meetings with an agenda driven prescriptive approach to capture and measure their outcomes and value using our product., • Bachelor's degree or equivalent experience;, • Minimum 5 years relevant work experience as a Technical CSM, Technical Account Manager or Success Architect in Enterprise Software space, • Deep knowledge of cloud software solutions, master data management, data governance, data quality and analytics concepts, architecture and use cases., • Ability to apply experience and deep industry knowledge to understand and navigate a customer's decision-making process, goals, strategies, and business objectives, • Ability to build consultative effectiveness and establish trust with internal and external customers, • Ability to clearly articulate and quantify the business value that the solution delivers, as well as the specific business problems it addresses., • Possess strong presentation, verbal and written communication skills and command credibility with senior executives, • Previous experience and expertise in data management consulting or solutioning, • Previous experience and expertise in software architecture and understanding how applications fit together within a customer's ecosystem., • Proven effectiveness at leading and facilitating executive meetings and workshops, • Previous Reltio Experience, • Reltio Certifications, • MBA or advanced degree At Reltio, we take a market-based approach to pay and consider a range of factors. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and other business considerations. Please note that the individual total compensation for this position will be determined at the Company's sole discretion using the factors noted. Reltio's current market range for this role is $121,000 - $240,000 Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. At Reltio, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. Overall Market Range$121,000—$240,000 USD Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Job Description EMARKETER is a subsidiary of Axel Springer SE, a family-owned transatlantic media company headquartered in Berlin and New York. Axel Springer's guiding principles – first articulated as The Essentials by founder Axel Springer in the aftermath of World War II – remain a cornerstone of the company's foundation today. Learn more about Axel Springer. We're hiring Customer Success Managers to join our Account Management team at EMARKETER. The Role and Team: At EMARKETER, we are passionate about our customers' experience and their ability to use our research and insights to make confident, strategic decisions. As a Customer Success Manager, you will partner with Fortune 100 brands and leading technology clients to drive engagement, adoption, and long-term value from their EMARKETER subscription. These roles sit at the intersection of customer experience, revenue, and product adoption. You will bridge sales activity and ongoing support, contribute to renewals and upsell opportunities, and play a key role in improving customer engagement, CSAT, and NPS outcomes. You will report to a senior leader within our Account Management organization and collaborate closely with Account Directors, Sales Operations, and Support teams. These are hybrid roles based out of our New York City office, with regular in office expectations. Applicants must be authorized to work in the United States without the need for visa sponsorship, now or in the future. Candidates must be within commuting distance of our New York City office. Relocation assistance is not available. The Ideal Candidate Is: • Customer-focused: You take pride in customer satisfaction, engagement, and long-term success, and you use metrics to guide your approach., • Curious and proactive: You research your accounts, understand user needs, and are comfortable reaching out to drive engagement and adoption., • A confident communicator: You tailor your messaging to different stakeholders and can clearly articulate value in conversations, presentations, and written communication., • Revenue and results-oriented: You understand that engaged customers renew, expand, and advocate, and you take ownership of outcomes that support growth., • Professionally energetic: You bring a positive, proactive approach to your work and operate in alignment with EMARKETER's values., • Inclusive by nature: You are committed to fostering an inclusive culture and value diverse perspectives and experiences.Key Responsibilities:, • Drive customer engagement and awareness across an assigned portfolio of accounts to ensure full utilization of licenses, content, and product features., • Execute and support new customer onboarding, including license management, platform training, and guiding customers through ways our data can be actionable, • Create and monitor outreach to clients at scale or 1:1 to support their business needs and use cases, • Proactively share growth triggers with Account Directors and leadership to surface expansion opportunities to assess account health, growth potential, and risk, and partner with Account Directors and leadership to address opportunities and challenges., • Leverage AI and automation tools to increase efficiency and scale, while preserving high-touch personalized experience for clients., • Contribute to recurring customer relationship meetings and provide insights on engagement trends and customer needs, ensuring key notes, actions, and outcomes are documented in Salesforce., • Build and maintain relationships with customers, with regular touchpoints and conversations, to further advocacy, referrals and account engagement., • Gather customer feedback, survey responses, and testimonials to support CSAT and NPS measurement., • Partner with Sales Operations and Support teams to field, track, and resolve customer requests., • Stay informed on industry trends and EMARKETER product updates to add value in customer conversations. Desired Skills and Experience:, • Experience in a client-facing role such as customer success, account management, sales support, or consulting., • Interest in or experience working with SaaS products, media, research, marketing, advertising, or retail organizations., • Strong written and verbal communication skills, with comfort delivering presentations or training., • Experience supporting value-based conversations with customers., • Familiarity with CRM and customer engagement tools (Salesforce preferred), and comfort leveraging AI-powered outreach, audience segmentation, or workflow automation tools to drive scalable, data-informed customer engagement.Salary and Benefits:, • Base salary: $70,000 to $75,000 (dependent on skills, experience, and competencies)., • On-target earnings range of $75,000 to $82,000, inclusive of base salary and performance based compensation., • Unlimited PTO, 10 paid holidays, and 16 weeks of parental leave., • Comprehensive medical, dental, and vision insurance plans., • Matched and vested 401k plan., • Access to resources for financial planning guidance, family planning services, mental health support, and Employee Assistance Programs (EAP). Our people are the foundation of our success. Guided by our values, we: • Serve Our Clients: We prioritize their needs to deliver excellence in our products and services., • Work as One Team: We collaborate with trust, accountability, and transparency., • Innovate and Adapt: We foster curiosity, resilience, and fearless exploration of new ideas.

Job Description Who We Are: Ordergroove is a dynamic, fast-paced environment where you will be involved in building something of real value from the ground up. We're looking for bright, talented people who are excited about innovation, growth, and the exciting world of Relationship Commerce. If you're motivated by a desire to solve problems and deliver groundbreaking insights and solutions you'll fit in perfectly! About the Role: Working on the Customer Success Team requires a passion for building solid client relationships and becoming our customers' most valuable partner. We are a close-knit team that takes pride in our work and loves working together. We are customer-obsessed and are willing to go the extra mile for our merchants. The Customer Success Manager owns the post-sales experience and works directly with our customers to understand their business and partner with them to ensure their success. As a Customer Success Manager, you will use your consultative and relationship-building skills to deliver strategic recommendations, best practices, and expertise to our clients. Are you ready to join us? What You Will Do: • Develop a deep understanding of your customers' businesses, including their objectives and success criteria for a relationship commerce program and how it fits into their long-term and short-term goals, • Take full ownership of your portfolio's health and results: anticipate blockers, drive action across internal and external stakeholders, and hold yourself accountable to outcomes, not just activities, • Understand your customer's organizational landscape, identify key stakeholders, and build solid relationships with client operating partners, • Anticipate customer needs, identify key activities needed to push results, recognize interdependencies, and develop and manage project plans to ensure delivery of timely, high-quality customer programs and excellent customer service, • Educate customers on best practices and advise on strategies and tactics to steer relationship commerce program KPIs and exceed their business objectives, • Conduct comprehensive business reviews that demonstrate a deep understanding of your customer's subscription program goals and results and provide data-backed recommendations that will maximize program results, • Leverage scalable tools for asynchronous customer engagement in addition to leading effective dynamic customer meetings, remote and occasionally on-site, • Participate in and provide guidance for innovative cross-functional projects for your customer, • Support internal team members and share best practices to ensure that Customer Success team goals are met About You: • 3-6+ years of customer management/vendor management experience ideally with some experience working in SaaS retail-tech or mar-tech, • Experience project managing complex initiatives and campaigns from inception to launch to evaluation and optimization, • Ability to demonstrate outstanding communication, interpersonal, and presentation skills including: communicating with executives, distilling complex data into clear narratives, navigating hard conversations with confidence, and commanding a room., • Experience in web-based business or retail industry experience that includes e-commerce on major platforms such as Shopify, Salesforce, BigCommerce and Magento, • Prior experience working for or with agencies in the digital space, • Desire to go beyond the basics and bring new ideas and thinking to Ordergroove and our clients, • Optimistic, able to face challenging problems with enthusiasm, with a willingness to roll up your sleeves to get the job done, • An ability to manage competing priorities in a fast-paced environment, • Excellent work ethic, team player, resourceful, and a positive 'can-do' outlook, • Advanced skills in Google Suite About Ordergroove: Ordergroove powers recurring revenue for the world's largest and most innovative retailers including L'Oreal, Dollar Shave Club, La Colombe Coffee, Bonafide Health, BarkBox, and more. As a direct result, more than 11% of adult Americans have a subscription powered by Ordergroove. Our technology makes seamless, one-of-a-kind subscriber and membership experiences possible to turn one-time transactions into profitable recurring customer relationships. Ordergroove's powerful platform empowers merchants with highly customizable options such as flexible promotions, bundling, and analytics to bolster their bottom line while making customers' lives easier. We recently achieved a milestone year with 152% year-over-year new business growth and were rated best-in-class subscription technology by CB Insights and eCommerce Platform of the Year by RetailTech Breakthrough Awards. Our company values celebrate collaboration, different perspectives, and curiosity with the goal of getting to the right answer, no matter who came up with it. At Ordergroove we are committed to creating a welcoming and supportive environment for all people. We encourage people with different backgrounds and experiences to join our growing team so that we gain different perspectives and build the best team possible. We demand the best of ourselves and each other and never miss an opportunity to celebrate our successes. With a fully flexible work from anywhere culture, staying connected and supporting each other are always top of mind. We build our tight-knit community through small group events like trivia night, cooking classes, and book clubs. We encourage cross-functional relationships through virtual coffees and we stay close to the business through weekly team updates and quarterly all-hands meetings. At Ordergroove, we focus on flexibility and empowering our team to make the right decisions for themselves. We have flexible PTO, a totally remote (anywhere in the US) workforce, and an annual personal development budget that you use for what matters to you (wellness, career development, productivity at home, etc). And of course, that is on top of the basics like competitive compensation (including stock options) and incredible, affordable benefits. Come join our amazing team while we enable the fastest-growing segment of commerce that makes life easier for millions of consumers every day! At Ordergroove, we want to hire, develop, and retain the best talent, making Ordergroove a top destination to grow your career. The pay transparency law is a way of narrowing the gender pay gap and fostering an engaged and positive working environment. It is also a way to share what we think is a reasonable, equitable, and competitive compensation structure for the roles on our team. The total compensation range (base + quarterly bonus) for this role starts at $120,000 OTE + equity.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Principal Customer Success Manager to join our team to manage our largest payer customer. Reporting to the Head of Customer Success for Payers and Partners, you will serve as a dedicated relationship owner, advocate, and leader overseeing Spring's largest and most strategic, integrated payer. You will spearhead critical cross-functional initiatives, retention, growth, and serve as a trusted consultant to key stakeholders. This role requires deep expertise and tenure managing jumbo, complex customer relationships. More specifically, we are seeking a customer success professional with extensive experience managing and navigating national payer relationships. This is a full time, fully remote position with approximately 10 to 15 percent travel required. What you'll do: • Serve as the senior leader and dedicated strategic partner for Spring Health's largest payer customer, • Develop collaborative working relationships with payer leadership to spearhead initiatives that drive meaningful impact, retention, and growth, • Consistently demonstrate Spring Health's value proposition and link to customer's defined success metrics, • Own the customer lifecycle from implementation to engagement strategies to contract upsells and renewals. This will include:, • Timely action plans and account planning, • Engagement communication ideation, strategy & execution, • Ongoing reporting and insights to deliver data-driven recommendations, • Business review creation and presentation to senior executives, • Spearhead cross-functional initiatives to present key customer feedback and process improvements, • Drive variable revenue through targeted engagement strategies, • Customer Retention and Renewal Rate: High retention and renewal rates, securing long-term growth with key customer relationships., • Bachelor's degree or higher preferred, • 10-15 years of experience in account management/customer success/healthcare management, preferably with National Accounts/Jumbo Payer Customers, • Extensive experience managing and expanding relationships with national and regional health plans; proven ability to influence executives and key business stakeholders., • Demonstrated success achieving renewal, upsell, and revenue growth targets within jumbo accounts., • Experience in upselling and retaining customers to drive additional revenue (recurring and variable), • Exceptional project management skills and organization, • Innate ability to thrive in fast-paced environments, • Outstanding communication skills with a thoughtful and collaborative approach to relationships, • Humility, resourcefulness, directness, ambition, professionalism, • Proven ability to question, probe, and challenge partners to ensure their ultimate needs are met, • A deep passion for transforming the U.S. healthcare system, especially mental health, • Previous exposure to the complexities and challenges in US healthcare, • Demonstrated passion for, and understanding of, mental illness and the broader U.S. healthcare system, • Experience using data visualization techniques to present key findings, • Experience with member communication strategies, • Proven track record of portfolio retention and growth across national and regional health plans Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionMarketing & Communications Manager Location: Midtown Manhattan — On-Site, Full-Time Company: altbanq Website: About altbanq Altbanq is a private financial services firm providing fast, flexible financing solutions to businesses across the United States. Formerly known as SOS Capital, the firm has built a strong reputation over the past decade for being dependable, trusted, and relationship-driven. We work closely with our clients and partners, and our marketing must reflect the same values: reliability, clarity, professionalism, and consistency. The Role We are hiring a Marketing & Communications Manager to own and execute all marketing initiatives at altbanq. This is a high-ownership, individual-contributor role. While no direct reports will sit under this position, the role carries full responsibility for brand execution, campaigns, website initiatives, vendor management, and internal communications. You will work closely with leadership and act as altbanq’s primary marketing representative internally and externally. You will be expected to manage priorities, timelines, and deliverables independently. Key Responsibilities Brand, Marketing & Campaign Execution • Own and maintain altbanq’s brand voice and messaging across all channels., • Plan, execute, and evaluate marketing campaigns that support brand awareness and business development., • Create and oversee marketing materials including email campaigns, digital content, sales collateral, presentations, and announcements., • Ensure all communications are accurate, compliant, and aligned with the firm’s reputation in the financial sector.Website & Digital Presence, • Lead the redesign, ongoing updates, and optimization of the company website., • Serve as the primary point of contact with designers, developers, SEO specialists, and other digital vendors., • Ensure website content clearly reflects altbanq’s products, positioning, and client-first approach.Vendor & Agency Management, • Source, coordinate, and manage external marketing vendors and specialized service providers., • Own communication, timelines, deliverables, and quality control., • Represent altbanq confidently and clearly in all external marketing engagements.Swag, Client Gifts & Brand Touchpoints, • Manage the creation, ordering, and distribution of company swag and client gifts., • Work with vendors to ensure quality, consistency, and brand alignment., • Use branded materials intentionally to support client, broker, and partner relationships.Internal Communications, Culture & Events, • Plan and manage internal marketing initiatives including team-building campaigns, company celebrations, and internal events., • Support internal communications to strengthen culture, alignment, and engagement across teams., • Partner with leadership to execute internal initiatives that reinforce company values.Organization, Systems & Accountability, • Build and manage systems to track projects, timelines, and deliverables., • Manage multiple initiatives simultaneously while proactively keeping the executive team informed on progress and timelines., • Proactively identify gaps, risks, and opportunities and take ownership of solutions. Requirements • 3–5+ years of marketing experience with increasing responsibility., • Prior experience in financial services, fintech, lending, investment, or a closely related regulated industry., • Demonstrated ownership of marketing projects from strategy through execution., • Experience working directly with vendors, agencies, and external partners., • Strong written and verbal communication skills., • High attention to detail and strong organizational systems., • Confidence working independently and influencing stakeholders., • Bachelor’s degree in Marketing, Communications, Business, Finance, or a related field. Compensation & Benefits Salary Range: $90,000 – $120,000 (based on experience) • Medical, Dental, and Vision insurance, • Life Insurance and Commuter Benefits, • 401(k) Retirement Plan, • Flexible Spending Accounts (FSA), • Health Savings Account (HSA), • End-of-year discretionary performance bonus Hiring Process Our hiring process may include multiple steps designed to assess ownership, execution ability, and judgment. These may include: • Resume and work sample review, • Initial interview (Zoom), • Remote assessment and/or practical exercise (early in the process), • Follow-up interviews focused on execution, judgment, and fit XWmzELArvP

Job DescriptionCompany Description Start Dates: April, July & September 2026 Want to accelerate your career in a high-energy, commercial role? If you’re competitive, a confident communicator, both on the phone and in person, and hungry to grow fast, our Associate role at Third Bridge could be your next big move. About Third Bridge We connect the world’s top investors and business leaders to the insights that shape investment decisions. From private equity firms and hedge funds to leading consultancies, our clients count on us to find the exact expert they need - fast. Since 2007, we’ve grown to 1,500+ people across global financial hubs, becoming a trusted research partner to thousands of decision-makers. This is where ambitious people come to accelerate their careers. Job Description Why Join Us? We’re offering more than a role - we’re offering a career launchpad. As a Client Services Associate, you’ll develop the commercial awareness and business acumen that open doors to long-term careers in sales, account management, leadership, research and so much more. We promote from within, and our top performers move into management in as little as two years. You’ll thrive if you: * Love a fast-paced, target-driven environment * Have the confidence to pick up the phone and start conversations with anyone * Are naturally curious, quick to learn and love to solve complex problems * Build rapport fast and think on your feet * Are resilient and motivated to exceed goals What You’ll Do You’ll be at the heart of our business - finding, calling, and engaging industry experts to deliver the insights our clients need, often under extremely tight deadlines. Expect to spend much of your day on the phone, persuading specialists to share their expertise and securing their time for client calls. Day to day, you’ll: * Own projects end-to-end, truly understanding the specific client needs and scheduling high-calibre expert calls. * Cold call and engage experts across industries, overcoming objections and winning buy-in * Work at speed, managing multiple projects and clients at once * Learn fast, gaining broad knowledge of markets, business models, and regulations * Cross-Sell the full range of Third Bridge services including content library, surveys, advisory, as well as 1-1 calls. What You’ll Gain * Commercial edge: Sales, negotiation, relationship-building skills and the opportunity to develop leadership skills very early in your career * Client exposure: Work with leading private equity firms, hedge funds, and consultancies * Clear progression: Every manager started in the Associate role; promotion possible within 2 years What We’re Looking For You’re intellectually strong, you’re ambitious, have leadership or extracurricular experience, and have shown grit through internships, work experience, or other achievements. Additional Information Salary and Benefits: * Total first-year salary is expected to be $96,000-$127,000 (based on average-high performance). This is inclusive of a $75,000 base salary plus an uncapped performance bonus accessible after your first month. * Enjoy comprehensive benefits including health, dental, vision, 401K matching, and more. * Appreciate good work-life balance with 15+ vacation days, flex days, and work from anywhere for one month per year. * Be part of our engaging culture with social events, professional development, and a dynamic, supportive team. Key Words: Graduate Job, Graduate Scheme, Graduate Programme, Entry Level Job, Financial Services, Degree, Early Careers, Communication Skills, Problem-Solving Skills, Drive, Team Work, Management Consultancy Clients, Consulting Clients, Private Equity Firms Clients, Hedge Fund Clients, Investment Decisions, Cross-Sell, Expert Network, Client Services, Cold Call, Jobs in New York City, NYC Jobs, April, July, September, 2026 Start

Job DescriptionCompany Description Start Dates: April, July & September 2026 Want to accelerate your career in a high-energy, commercial role? If you’re competitive, a confident communicator, both on the phone and in person, and hungry to grow fast, our Associate role at Third Bridge could be your next big move. About Third Bridge We connect the world’s top investors and business leaders to the insights that shape investment decisions. From private equity firms and hedge funds to leading consultancies, our clients count on us to find the exact expert they need - fast. Since 2007, we’ve grown to 1,500+ people across global financial hubs, becoming a trusted research partner to thousands of decision-makers. This is where ambitious people come to accelerate their careers. Job Description Why Join Us? We’re offering more than a role - we’re offering a career launchpad. As a Client Services Associate, you’ll develop the commercial awareness and business acumen that open doors to long-term careers in sales, account management, leadership, research and so much more. We promote from within, and our top performers move into management in as little as two years. You’ll thrive if you: * Love a fast-paced, target-driven environment * Have the confidence to pick up the phone and start conversations with anyone * Are naturally curious, quick to learn and love to solve complex problems * Build rapport fast and think on your feet * Are resilient and motivated to exceed goals What You’ll Do You’ll be at the heart of our business - finding, calling, and engaging industry experts to deliver the insights our clients need, often under extremely tight deadlines. Expect to spend much of your day on the phone, persuading specialists to share their expertise and securing their time for client calls. Day to day, you’ll: * Own projects end-to-end, truly understanding the specific client needs and scheduling high-calibre expert calls. * Cold call and engage experts across industries, overcoming objections and winning buy-in * Work at speed, managing multiple projects and clients at once * Learn fast, gaining broad knowledge of markets, business models, and regulations * Cross-Sell the full range of Third Bridge services including content library, surveys, advisory, as well as 1-1 calls. What You’ll Gain * Commercial edge: Sales, negotiation, relationship-building skills and the opportunity to develop leadership skills very early in your career * Client exposure: Work with leading private equity firms, hedge funds, and consultancies * Clear progression: Every manager started in the Associate role; promotion possible within 2 years What We’re Looking For You’re intellectually strong, you’re ambitious, have leadership or extracurricular experience, and have shown grit through internships, work experience, or other achievements. Additional Information Salary and Benefits: * Total first-year salary is expected to be $96,000-$127,000 (based on average-high performance). This is inclusive of a $75,000 base salary plus an uncapped performance bonus accessible after your first month. * Enjoy comprehensive benefits including health, dental, vision, 401K matching, and more. * Appreciate good work-life balance with 15+ vacation days, flex days, and work from anywhere for one month per year. * Be part of our engaging culture with social events, professional development, and a dynamic, supportive team. Key Words: Graduate Job, Graduate Scheme, Graduate Programme, Entry Level Job, Financial Services, Degree, Early Careers, Communication Skills, Problem-Solving Skills, Drive, Team Work, Management Consultancy Clients, Consulting Clients, Private Equity Firms Clients, Hedge Fund Clients, Investment Decisions, Cross-Sell, Expert Network, Client Services, Cold Call, Jobs in New York City, NYC Jobs, April, July, September, 2026 Start

Job Description Cadogan Tate is a global leader in fine art logistics, trusted by collectors, designers, galleries, and auction houses worldwide. For over four decades, we have provided end-to-end logistics solutions — from secure transport and installation to storage and global shipping — all executed with discretion, precision, and craftsmanship. As a Senior Account Manager, you will serve as a strategic leader and trusted advisor to high-value clients, overseeing complex logistics projects while driving account growth and profitability. This role combines senior-level client relationship management, commercial leadership, and operational oversight. You will play a critical role in expanding key accounts, mentoring junior team members, and contributing to broader business strategy. This position is ideal for a highly experienced, commercially driven professional who thrives in a fast-paced, high-touch environment and excels at managing sophisticated client needs. KEY RESPONSIBILITIES Strategic Client Leadership • Serve as the senior point of contact for key and high-value client accounts., • Build and maintain long-term partnerships, acting as a trusted advisor on logistics strategy., • Develop deep understanding of client objectives to proactively identify opportunities for growth and enhanced service delivery., • Lead high-level client meetings, presentations, and business reviews. Revenue Growth & Account Development • Own and grow a portfolio of strategic accounts, driving revenue expansion and profitability., • Identify upselling and cross-selling opportunities across service lines., • Contribute to new business development through networking, referrals, and industry engagement., • Support leadership in developing pricing strategies and market positioning. Project & Operational Oversight • Oversee the successful execution of complex domestic and international logistics projects from inception to completion., • Ensure projects meet or exceed expectations in terms of timelines, budgets, and service quality., • Act as escalation point for complex operational challenges and client issues., • Coordinate cross-functional teams to ensure seamless delivery across all service areas. Financial Ownership & Performance Management • Take full ownership of account financials, including quoting, billing, cost control, and margin optimization., • Monitor and manage project profitability, making strategic adjustments as needed., • Achieve and exceed individual and team revenue targets (increased expectations aligned to seniority)., • Provide forecasting, reporting, and insights to senior leadership. Compliance & Risk Management • Oversee and ensure accuracy of all compliance and regulatory documentation (CITES, NOAA, U.S. Fish & Wildlife, etc.)., • Act as a subject matter expert on international shipping regulations and risk mitigation., • Ensure all client deliverables meet legal, insurance, and company standards. Leadership & Team Development • Mentor and guide Account Managers and junior team members., • Share best practices and contribute to team capability building., • Provide leadership on complex accounts and support team members in resolving challenges., • Foster a collaborative, high-performance team environment. Cross-Functional Collaboration • Partner closely with senior leadership (VPs, Directors, General Manager) on key accounts and strategic initiatives., • Collaborate with global offices to ensure consistent service excellence., • Influence internal processes to improve efficiency and client outcomes. Quality Assurance & Continuous Improvement • Champion Cadogan Tate’s service standards and brand values., • Analyze client feedback and implement improvements., • Lead post-project reviews to drive operational excellence and innovation. General Responsibilities • Comply with all company policies, procedures, and Health & Safety regulations., • Act at all times in the best interests of Cadogan Tate and its clients., • Bachelor’s degree or equivalent experience., • Minimum 7–10+ years of account management experience within fine art logistics, auction houses, design, or luxury services., • Proven success in managing large, complex, and high-revenue client portfolios., • Strong commercial acumen with demonstrated experience driving revenue growth and margin improvement., • Advanced knowledge of logistics operations, import/export compliance, and pricing strategy., • Exceptional leadership, communication, and negotiation skills., • Experience mentoring or managing junior team members., • Proficiency in Microsoft Office; experience with HubSpot and Moveware is advantageous. (training will be provided)

Job Description Gemologist Assistant Manager - Secaucus, NJ Position Overview: Brilliant Earth is searching for a proactive, resourceful, and innovative Assistant Manager to support our Procurement and Vendor Relations functions. In this role, you will assist in managing the procurement of gemstone purchases while contributing to vendor relationship management and inventory control. You will work closely with senior management and cross-functional teams to ensure a seamless supply chain process in line with our commitment to responsible sourcing and excellence in customer service. Key Responsibilities • Assist in the procurement of all gemstone purchases., • Help manage day-to-day vendor interactions and develop relationships with existing and potential partners., • Support escalation management and work with vendors who share Brilliant Earth’s commitment to responsible sourcing., • Coordinate tasks and resources to maintain strong vendor networks., • Assist with planning and maintaining optimal inventory levels across the gemstone department, • Collaborate with sales, production, and fulfillment teams to ensure precise inventory tracking and communication., • Support recruiting, training, and development of team members., • Empower team members to resolve day-to-day challenges and maintain high performance., • Aid in formulating and implementing systems, policies, and procedures that drive efficient business operations., • Ensure that procurement practices and vendor operations meet Brilliant Earth’s quality, delivery, and cost objectives., • Graduate gemology degree preferred, • Industry experience in gems and diamonds required, • Proven experience with vendor management, supply chain operations, or production in a product, retail, or eCommerce environment., • Robust computer skills with a strong working knowledge of ERP systems and related software., • Experience with team management and the ability to support the growth of high-performing teams., • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR d4AqI9Rhqu

Job Description People are a company's greatest resource, which is why caring for employees and keeping them healthy is so important. Proactive MD offers a comprehensive health management solution that extends well beyond the clinic walls. Access to on-site physicians, full direct primary care services, and excellent client support are the hallmarks of our program. By engaging a workforce and offering them a personal relationship with a primary care physician, we can deliver measurably better outcomes, making people happier, healthier, and more productive while significantly lowering overall medical costs for employers. We put employees' health first because amazing care yields amazing results. We are the next generation of workplace health centers. JOB SUMMARY The mission of the Patient Advocate (PaD) is to facilitate and ensure continuity in patient care and serve as a conduit of care between the services of the health center and into the community. The PaD will strategically engage employees and their dependents before, during, and after visits to the center in order to ensure we are providing personalized, informative, and compassionate care. The PaD role is supported by and reports to the Director of Patient Care Navigation. The individual will work closely with the Client Relations, Clinical Operations team, Health Center Provider, and Client HR Team. ESSENTIAL DUTIES AND RESPONSIBILITIES Coordination of Care * Under the direction of the Provider, the PaD will coordinate care with external specialists, imaging centers, labs, medical equipment providers, counselors, community resources, etc. * Ensure electronic medical records are provided to Proactive MD’s Provider following any specialist visit and that Provider records are sent to specialists prior to patient visit. * Receive prior authorizations required by the insurance company for tests or procedures and, as appropriate to the Health Center, send prior notification to insurance regarding procedures or referrals. * Continuously refine and update list of value-based providers suitable for referral in the community the Health Center serves. * Assist patients in navigating the healthcare system. * Coordinate care when a patient is admitted and discharged from the emergency room or hospital. Ensure Proactive MD’s Provider is included in the aftercare process. * Visit hospitalized patients to ensure care coordination is directed by the Provider. * Coordinate with "Care Beyond the Walls RN Case Manager" with medically complex patients requiring significant out of Health Center care. Patient Engagement * Engage with patients to encourage use of the Health Center (high risk dashboard or patient engagement dashboard) * Encourage and coordinate follow-up visits at the Health Center. * Work in coordination with the on-site Provider, Client Relations and Client representative to develop outreach campaigns and educational resources. The PaD is responsible for the execution and success of these campaigns * Represent the Health Center at internal and external meetings and events. * Encourage completion of patient survey at end of each Health Center encounter. * Text/email/mail patient communications regarding significant events (birthdays, get well, condolences, congratulations, etc.) Patient Education * Be knowledgeable about and provide information to patients regarding available community services that could enhance their care. * Coordinate patient care and treatment plans; provide educational materials/consultation; follow up on patient well-being. * Assist patients using individual appointments in understanding benefits available to them through their health insurance program (EAP etc.) Health Center Synergy * Coordinate with Clinical Operations in times of high Health Center utilization to ensure that patients are greeted, checked in, and roomed, and phones are answered. * Engage with provider in role of “embedded” case manager for optimal utilization of skills and abilities. * Encourage patient completion of tablet based patient satisfaction survey. * Participate in any Health Center wide meetings to ensure excellent cross communication and collaboration. REQUIRED KNOWLEDGE, SKILLS, & ABILITIES Required: * 2+ years of experience working in healthcare setting, Medical or Healthcare Social Work in similar setting, or Case Management role * Bachelor of Social Work Degree * Current BLS certification through American Heart Association valid for at least 90 days after start date * Medical terminology, including understanding of specialists * Knowledge of the concepts and principles of medical case management * Ability to communicate effectively and maintain working relationships with people from diverse backgrounds * Knowledge of the healthcare industry and available patient resources * Knowledge of payors * Ability to prioritize needs and plan work accordingly * Knowledge of HIPAA confidentiality requirements Preferred: * Master’s degree in Social Work * Knowledge of third-party payer requirements * Licensure in LPCW, LCIS, LPC or similar Core Competencies: * Communication Proficiency * Customer/Client Focus * Organizational Skills * Learner * Leadership * Presentation Skills/Speaking in front of audiences * Problem Solving/Analysis * Creating & tracking plans * Compassion WORK ENVIRONMENT & PHYSICAL REQUIREMENTS This job primarily operates in a professional office environment. The physical demands to perform the essential functions of this job include: * Effective communication, mobility, ability to operate office equipment and travel intermittently throughout the day. * Must be able to remain in a stationary position at their work area for prolonged periods. * Additionally, the employee will need to be able to lift/move/store individual 20-30 pound boxes and items such as office and medical supplies and equipment. POSITION TYPE & EXPECTED HOURS OF WORK This role will be expected to work a minimum of 40 hours/week as directed. This role is considered an exempt position. Evening and weekend work are infrequent but may occasionally be required as business needs dictate. This is a non-management role with professional growth opportunities within Proactive MD. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Powered by JazzHR B0g6kPcOBG

Job DescriptionVaro is an entirely new kind of bank. All digital, mission-driven, FDIC insured and designed for the way our customers live their lives. A bank for all of us. Come join the Lending Operations team. Varo’s lending business is growing quickly, so this is the perfect opportunity to have a major impact on Varo’s growth and profitability. As the Lending Operations Manager, you will be the principal individual contributor driving strategic direction, highly complex process re-design, and risk mitigation for Varo’s growing lending business. You are a trusted expert comfortable operating at the intersection of business strategy, regulatory compliance, and execution. You will be responsible for leading deep-dive analysis, translating complex data into organization-wide strategies that significantly drive operational efficiency, profitability, and regulatory compliance across all aspects of Varo Bank’s loan servicing operations. ABOUT THE LENDING OPERATIONS TEAMWe’re the people that enable the lending business to grow at scale. The primary focuses for the team include credit reporting, where we provide accurate and timely information to the credit bureaus and resolve disputes. We also focus on payment troubleshooting, implementing both short-term fixes and long-term solutions when system issues prevent customer payments from getting applied correctly. Additionally, our work in collections involves partnering with third-parties to help customers get back on track and continue their banking relationship with Varo. Finally, through analytics, we track the effectiveness of our collection efforts and make adjustments based on our analysis.What you'll be doing • Serve as the principal subject matter expert (SME) and final escalation point for the most complex and highest-risk Lending Operations workflows, providing guidance and direction to other team members, • Own the strategic roadmap and end-to-end performance of mission-critical operational processes, including defining, monitoring, and optimizing organization-wide SLAs and quality assurance metrics to ensure long-term efficiency and scalability, • Proactively identify and lead the design and implementation of internal controls and procedure documentation to mitigate significant operating and regulatory risk, ensuring proactive compliance with regulations (e.g., Reg Z, Fair Credit Reporting Act), • Spearhead and direct complex, cross-functional initiatives with Product, Engineering, and Risk teams to fully automate and fundamentally re-design core lending processes, managing stakeholder alignment, • Mentor and coach junior team members on best practices in lending operations, advanced analytics, and regulatory interpretation, setting the bar for operational excellenceYou'll bring the following required skills and experiences, • 5+ years of progressive experience in financial services operations, with principal-level expertise in lending and collections., • CDIA certification (desirable, but not a prerequisite), • Expertise in key lending regulations (e.g., Reg Z, FCRA) with a proven ability to interpret and translate complex regulatory changes into scalable, compliant operational procedures and controls, • A proven track record of leading successful, end-to-end operational process re-design and implementation with multi-million dollar or organizational-level measurable impact, • Expert analytical and problem-solving skills, including the ability to leverage advanced data modeling and complex query techniques (e.g., SQL) to drive strategic decision-making and quantify organizational impact, • Ability to multitask, establish priorities, and maintain high quality with attention to detail while working in a fast-paced startup environment, • High motivation, enthusiasm and dedication to deliver results within strict timelinesExcellent communication skills, both verbal and written, • Proven ability to influence and collaborate with cross-functional leadership without direct reporting authority, • Positive attitude, enthusiasm, professionalism and strong work ethic with high-level of integrity

Job Description We're looking for a Principal Customer Success Manager to own and grow our most important enterprise relationships across North America. You'll be the most senior individual contributor on the US CS team, working with a focused book of our highest-ARR clients and setting the standard for how we deliver value at the enterprise level. Who are we? Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Our platform combines the data unification and customer insight of a CDP with an experience platform, letting retail marketers plan and launch their most profitable campaigns and create personalised experiences across email, mobile, on-site, social, direct mail and more. We're trusted by some of the fastest-growing retail brands in the world, including Brooklinen, Davines, Steve Madden and Sephora. We have over 120 Ometrians across North America and Europe, and have raised $75m from investors including Infravia Capital Partners, Octopus Ventures and Summit Action. The role Reporting to the Manager of Customer Success, you'll own a focused portfolio of our most strategic North American enterprise accounts — large, complex organisations with multiple stakeholders, significant ARR and high expectations. These are clients where the relationship matters as much as the product, and where the quality of CS work directly affects retention and revenue. You'll take full ownership of the commercial relationship, lead executive engagement and ensure clients see clear, measurable value from Ometria. This is a highly cross-functional role — you'll work closely with our North American Sales team on renewals and expansion, partner with customer and technical teams across the business to deliver for your clients, and have regular visibility with our founder and CEO on the performance and health of our most important accounts. You'll also be a go-to resource for the wider CS team — sharing your approach, contributing to how we build and refine our customer success practice, and helping more junior CSMs navigate complex account situations. What you'll be doing Retain your customers, secure renewals and hit retention targets • Own the renewal cycle for your book of business end to end, identifying risks early and resolving them before they escalate, • Build and maintain a clear picture of customer sentiment across all stakeholders — from end users to C-suite — and take action when something is off, • Act as a vocal internal advocate for your customers, coordinating cross-functional teams to resolve challenges quickly, • Own end-to-end commercial negotiations for renewals and expansions across a portfolio of high-value North American accounts, working within Ometria's pricing model, • Identify and close upsell opportunities that genuinely reflect value delivered, • Develop genuine relationships with CMOs, CTOs, CEOs and marketing and technology leads across large, multi-stakeholder enterprise organisations, • Maintain multi-threaded engagement plans that anticipate where senior conversations are needed and ensure the right Ometrians are involved, • Become an expert in both the Ometria platform and the ecommerce and retail marketing landscape, • Lead Business Reviews, strategic marketing assessments and account planning sessions that connect platform outcomes to your clients' business goals, • Share your methodology and experience with team members, contributing to playbooks, account approaches and how we raise the bar on CS practice at Ometria, • Step in to support complex or escalated situations across the wider team when needed, • Provide thoughtful input to CS leadership on how we continue to improve as the team grows About you • 7+ years of Customer Success experience in an enterprise SaaS organisation, with a proven track record of owning large, complex, multi-stakeholder accounts with significant ARR — ideally with exposure to retail, ecommerce or MarTech, • Executive presence — you're comfortable and credible in conversations with CMOs, CTOs and CEOs at major enterprise organisations, and you know how to adapt your approach depending on who's in the room, • Commercial sharpness — you spot risk and opportunity in account data, and you can navigate commercial conversations with confidence. You don't wait to be asked, • Relationship depth — you build relationships that go beyond the day-to-day contact. Your clients trust you because you consistently deliver and tell them what they need to hear, not just what they want to hear, • Data fluency — you're comfortable working with and interpreting performance data, and you can turn it into a clear narrative that lands with marketing and commercial stakeholders alike, • Technical credibility — you don't need to be an engineer, but you understand enough about how Ometria works technically (APIs, data feeds, integrations) to hold your own with technical stakeholders and know when to escalate Benefits • Unlimited paid time off, • Health Insurance, • Dental, • Vision, • Mental Health Support

Job Description YOOBIC is the leading AI powered frontline employee experience platform. While most tech companies build for desk based teams, we build the operating system for the deskless workforce. The 80 percent of global employees who power retail and hospitality. Our mobile first platform helps frontline teams communicate, learn, and execute better every day. By combining operational data, Predictive Analytics, and AI, we help the world’s biggest brands turn frontline execution into a competitive advantage. Trusted by 300 plus global brands including Boots, Lidl, Vans, Lacoste, and Peloton, YOOBIC is scaling fast. Backed by a 50 million dollar Series C and investors including Highland Europe, Felix Capital, and Insight Partners, we are building the future of frontline work. This is a high impact role at the center of customer value. Please note: This role is part of our ongoing hiring for our Customer Success team. We review applications regularly to build a strong pipeline of future talent. As a Customer Success Manager at YOOBIC, you own the long term success of some of our most strategic clients. You are accountable for adoption, value realization, and retention. You act as a trusted advisor to senior stakeholders and a strong internal voice for the customer. Why This Is Your Next Career Move * Strategic Ownership. You do not just manage relationships. You shape strategy, influence outcomes, and drive long term success for complex enterprise clients. * Executive Exposure. You partner with senior client stakeholders and lead high stakes QBRs focused on value, ROI, and operational impact. * Business Impact. Your work directly affects customer retention, expansion, and YOOBIC’s growth across key accounts. What You’ll Achieve * Own Strategic Client Relationships. Manage and grow relationships with senior stakeholders across YOOBIC’s largest and most complex clients. * Drive Adoption and Value. Ensure customers fully adopt the platform and realise measurable business outcomes. * Lead Executive Reviews. Run Quarterly Business Reviews and Operational Reviews that align YOOBIC to client objectives and long term strategy. * Act as a Trusted Advisor. Guide clients on best practice, operating models, and change management to maximise value. * Spot Risk and Opportunity Early. Identify potential challenges, unblock issues, and surface opportunities to improve performance and efficiency. * Use Data to Influence Decisions. Leverage YOOBIC data, KPIs, and client metrics to support decision making and prove impact. * Partner Cross Functionally. Work closely with Sales, Account Management, Product, and Support to deliver a joined up customer experience. * Influence Product Direction. Partner with Product teams to feed market insight and client needs into the product roadmap. * Raise the Bar on Customer Success. Share best practices globally and help evolve how we operate as a Customer Success organisation. Who You Are * The Strategic CSM. You have strong experience in Customer Success, Client Relationship Management, or Consulting within B2B SaaS, ideally with enterprise or strategic clients. * Or the Retail Expert. You bring deep experience from retail operations, VM, or frontline communications and know how stores really work. * The Relationship Builder. You are confident, client facing, and comfortable managing senior stakeholders. * The Data Led Thinker. You use data, KPIs, and insights to guide conversations and influence outcomes. * The Owner. You take initiative, move fast, and feel accountable for results. * The Problem Solver. You thrive in complexity, adapt quickly, and find solutions in ambiguous situations. * The Operator. You prioritise well, manage competing demands, and stay organised. * Based in NY Bonus Points * Previous experience with YOOBIC or similar frontline platforms. * Experience working in international, multi market environments. * A strong outcomes mindset. You focus on objectives, impact, and speed to value.

Job Description A to Z Media, founded in 1994, is a family-owned company specializing in CD, DVD, and vinyl manufacturing services. For over 30 years, we have been committed to delivering exceptional customer service, high-quality products, and competitive pricing for our global clientele. We work closely with clients to provide bespoke manufacturing solutions, including special printing, packaging, production, and logistical support. Our clients range from indie labels and branding agencies to distributors and Fortune 500 companies. At A to Z Media, we pride ourselves on being a true partner in bringing creative visions to life. The Role A to Z Media is looking for a Merchandise Manager focusing on Promotional Merchandise & Apparel. The Merchandise Manager will lead the merchandise department and is responsible for creating, managing, and optimizing merchandise options and programs for a roster of clients. This role combines strategic oversight with hands-on team leadership to drive revenue, ensure timely execution, and maintain brand alignment across all merchandise touchpoints—from design to delivery. The ideal candidate brings a deep understanding of music culture and operations, with strong leadership capabilities to manage a high-performing, creative, and logistics-driven team. We are looking for someone who is self-motivated, takes proactive steps to move projects forward and is collaborative in nature. The candidate must have a ‘can do’ attitude with an inherent ability to hustle and desire to grow and strengthen the department. What You’ll Do • Work within and grow a high-performing merch team, • Oversee product development, sourcing, and fulfillment for clients including their tours, e-commerce, and pop-ups, • Collaborate with artists, managers, and creatives on product vision, • Own department KPIs—sales, margins, etc., • Manage vendor relationships and production timelines, • Work cross-functionally with internal and external teams, • Lead merchandise strategy and execution for the department, which can include product for tour merch, online stores, and exclusive releases, • Collaborate with our sales team, clients, artists, managers, designers, and licensing teams to create compelling and authentic merchandise collections, • Oversee product development, from concept and design approvals to sourcing and production timelines, • Develop pricing strategies and promotional plans to maximize sales and profit margins, • SOP creation and development for all product lines, • Build and maintain strong vendor relationships. Negotiate with vendors and manufacturers on cost, quality, and delivery terms, • Analyze customer feedback and sales data to identify opportunities for improvement, • Manage day-to-day operations of the merchandise department, including buying, production, logistics, and creative development, • Assist in developing a team that may include Sourcing, Production, Art, Logistics, • Work in setting department goals, monitor KPIs (sales, margin), and ensure alignment with overall company and client objectives, • Foster a collaborative and deadline-driven environment with a balance of creativity and operational discipline, • In tandem with Sales and Clients, develop and execute merchandising strategies for tours, online stores, pop-ups, and retail partners as requested, • Collaborate with clients including artists, managers, and creative teams to translate brand vision into marketable product lines, • Oversee product lifecycle starting with concepting, design approval, sourcing, production, and delivery, • Ensure the merch team adheres to timelines for tour launches, drops, and retail campaigns, • Manage relationships with external vendors, printers, and fulfillment partners, • Serve as a key liaison between merch and other internal departments including accounting and logistics departments., • Provide strategic input for tour routing, pop-up locations, and artist campaigns based on merchandising potential, • Record actions in our custom database – milestones, notes and shipping must be 100% updated/accurate at all times, • Work closely with all stakeholders to confirm orders are 100% correct and reflective of client expectations. This may include sourcing support on various projects., • Confirm timelines with clients at inception of each project to ensure all are on the same page as to expectations and delivery requirements, • Lead all communication with our global vendor network to secure proofs, samples, timelines and shipping methods, • Issue purchase orders to all vendors while ensuring every PO is 100% accurate, • Confirm receipt of POs and check vendor schedules and portals for completion dates, • Work with internal art department trafficking jobs through design and proofing stage and liaising with clients to confirm all art is correct, approved, and uploaded, • Traffic all pieces through print, manufacture and into final delivery points. Confirm projects are hitting timeline targets throughout the production process., • Communicate (phone, email, Zoom, Slack) on a regular basis with clients as to the status of the job, being proactive as opposed to reactive, • Consider client perspective as jobs progress through to completion, • Monitor all samples for quality issues. Alert all teams involved when issues arise and/or send samples to clients as required, • Maintain an accurate production schedule and generate weekly status reports, • Oversee the creation of internal pitch decks, showcasing new products we’ve produced each month, • Proactively review tracking, shipping notices, and pack slips to ensure product is shipping and received, • Immediately respond to client claims and follow procedures to correct any issues that arise in the production and delivery process, • Once the order is complete, create and issue invoice(s) to the client and ensure that all billable parts are included. Liaise with in-house sales personnel as and when necessary, • Facilitate VAT billing as well as domestic sales tax when invoicing clients, • Liaise with warehouse to coordinate shipments, picks ups, inventory and reworks as required, • 5 years of relevant senior level experience in negotiations, vendor management, pricing, promotion, and merchandise brand management with a proven track record of delivering results, • Relevant experience working in an apparel, fashion, or merch business, • Experience driving internal cross-team collaboration, • Experience working with creative directors, and manufacturers, to create new products, • High threshold for working in an ambiguous, fast paced environment – figuring it out and adapting as you go, • Comfortable with ''hands-on'' management of tasks, and proven ability to manage multiple, competing priorities simultaneously, • Proactive problem solving, • Strategic thinking and adaptability, • Leadership and team development, • Customer and market focus, • Attention to detail and follow-through, • Passion for music and artist branding, • Creative eye for product and design, • Strong analytical and organizational skills, • Relationship-building and communication DfJOdg4Loe

Job DescriptionSalary: The Client Success Manager is a senior leadership position responsible for managing high-value client portfolios. Youll own executive relationships, ensure the success of strategic accounts, and build scalable processes that elevate the client experience. This role combines strategic thinking, operational leadership, and client relationship mastery. Youll work cross-functionally with Sales, Product, Operations, and Marketing to turn insights into action, solve complex problems, and make PX an indispensable partner to our clients. Key Responsibilities • Co-manage a portfolio of enterprise and strategic accounts, ensuring value delivery, retention, and growth, • Build and implement scalable processes for onboarding, adoption, QBRs, renewals, and expansion, • Act as the senior point of escalation for client concerns, resolving issues quickly and strategically, • Develop quarterly and annual account plans that identify key growth opportunities across client portfolios, • Collaborate with Sales and Product to align client objectives with PX platform capabilities and upcoming innovations, • Work with leadership to forecast client growth, manage churn risk, and identify upsell opportunities, • Champion a client-first culture and build strategies for deepening client engagement and loyalty, • Create training materials and mentoring programs to elevate the CS teams performance, • Represent PX externally as a trusted strategic advisor to our highest-value customers What You Bring • 5+ years of experience in Client Success, Account Management, or Customer Experience (Lead Generation is a Plus), • Track record of delivering growth on accounts managed, • Familiarity with MarTech, AdTech, SaaS, or platform-based customer acquisition models, • Strong understanding of metrics such as NRR, churn, health scores, and customer LTV, • Expertise with tools like Jira, HubSpot CRM, Trello, or similar platforms, • Exceptional deck preparation, communication, and presentation skillsyou can influence both clients and internal stakeholders, • Bachelors degree required; MBA or equivalent strategic/operational training is a plus Why PX? We take pride in fostering a culture of respect, trust, transparency, and accountability among our colleagues and business partners. Through our proactive and agile approach, we are constantly working on anticipating potential success blockers and innovating our technology. • Opportunities for career growth and development., • A dynamic and innovative work environment., • Collaboration with a talented and passionate team., • Contribution to the growth of a leading tech company in the lead generation industry. Location: St. Louis, Missouri

Job Description Since our founding in 2012, Lotlinx has consistently pioneered advancements in the automotive landscape. We specialize in empowering automobile dealers and manufacturers by providing cutting-edge data and technology, delivering a distinct market advantage for every single vehicle transaction. Today, we stand as the foremost automotive AI and machine learning powered technology, excelling in digital marketing, risk management, and strategic inventory management. Lotlinx provides employees with a dynamic work environment that is challenging, team-oriented, and full of passionate people. We offer great incentives to our employees, such as competitive compensation and benefits, flex time off, and career development opportunities. Job Summary The Dealer Success Manager supports our dealer base. They are responsible for interfacing with our dealers to build relationships, drive adoption of our platforms and our tools, and use data to recommend inventory strategies for success. They will generate new business and upsell our current customer base. Must be based in/near Long Island or Queens. Key Responsibilities • Build and Maintain Relationships: Foster strong, long-term relationships with active dealers through weekly calls, monthly performance reviews communication and problem solving skills, providing tailored solutions for dealer success., • Serve as an Ambassador: Educate dealers on Lotlinx products, company, and best practices including risk inventory, channel marketing and market trends, • Customer Success Reporting: Conduct regular meetings using data and reports (weekly, quarterly) to ensure optimal use of our platform, and setting up strategic campaigns to achieve dealer goals., • Retention and Churn: Assess and manage risks for each dealer to proactively prevent churn, driving retention and growing revenue., • Product/Service Updates: Identify and prioritize updates based on dealer feedback, industry trends, market dynamics, and competitor analysis using our tools., • New Business: Generate sales with new dealerships, increase our market penetration, and contribute revenue., • Bachelor's degree or equivalent experience, • 5+ years of sales experience preferred, • Experience with presentation tools, Salesforce, and Outreach, • Proven track record of sales success, • Experience in the automotive industry is required, • Proven Relationship Management: Proven track record of managing dealer relationships; dealer principles, dealer groups, • Tech-Savvy: Ability to understand, interpret, and present data effectively using a consultative approach., • Quick Learner: Ability to grasp new concepts quickly, maintain an open mind for change, and proactively solve problems., • Excellent Communication: Strong communication and presentation skills, with a focus on listening for understanding and influencing outcomes., • Client Service Excellence: Proven track record of delivering outstanding client service., • Leadership Engagement: Expertise in interfacing with client contacts at various leadership levels., • Technical Presentation: Ability to effectively present Lotlinx platform and technology and respond to client requirements and requests with urgency., • Client Standards Understanding: Capacity to educate and consult with dealers and requirements related to offered products, features, and solutions., • Internal Communication: Ability to communicate client requirements to internal teams with urgency to ensure alignment. Benefits: Medical, Dental, Vision, Matching 401k. Lotlinx is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Lotlinx is not currently able to offer sponsorship for employment visa status. Lotlinx is headquartered in Peterborough, NH and has locations in Holmdel NJ, Manitoba, Ontario and British Columbia, Canada in addition to a large team spanning from the US to Canada. Our success relies heavily on our customers but also our dedicated talent that continuously moves our platform forward. We value our employees, their abilities and seek to foster an open, cooperative, dynamic environment where the team and company alike can thrive.

Job Description About Teads Teads is the omnichannel outcomes platform for the open internet, driving full-funnel results for marketers across premium media. With a focus on meaningful business outcomes for branding and performance objectives, the combined company ensures value is driven with every media dollar by leveraging predictive AI technology to connect quality media, beautiful brand creative, and context-driven addressability and measurement. One of the most scaled advertising platforms on the open internet, Teads is directly partnered with more than 10,000 publishers and 20,000 advertisers globally. The company is headquartered in New York, with a global team of nearly 1,800 people in 30+ countries. For more information, visit . We are seeking a Customer Success Manager to play a key role on our US Performance Strategy Team. The Performance Strategy team owns client onboarding and focuses on maximizing account growth.The Customer Success Manager will serve as a primary point of contact for existing and new clients across the US that are seeking to utilize our global network to grow their business, with emphasis on performance buyers in various verticals. As a Customer Success Manager you will serve both as an expert in our platforms, and as a specialist on conversion-oriented content marketing. You will use these skills to assist key clients build their native advertising strategy, and co-op with them to succeed and grow. We're looking for someone who is resourceful, bright, curious, proactive, a go-getter, works well independently and as part of a team, and who will be passionate about what she or he does. What will you do? Responsibilities • Onboard, enable and grow clients of all marketer types within the performance landscape (Direct Response and Small/Medium Enterprise), • Execute launch planning, proactive optimization recommendations/insights, building and conducting tests to meet client KPIs, • Define best practices in order to maximize client performance and account growth, • 2-5 years experience in planning or managing digital media with emphasis on mid-lower funnel performance activity. Experience in native platforms is a plus. Experience with managing campaigns for small to medium enterprises is a plus., • Ability to execute efficiently and effectively in a fast-paced technological environment, • Analytical and data driven with ability to monitor and identify trends in performance, • Ability to execute efficiently and effectively in a fast-paced technological environment, • Effective time-management skills, • Excellent written and verbal communication skills, • Strong presentation skills, • Strong knowledge of Microsoft applications, especially Excel and PowerPoint, • You connect with our values:, • Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center., • Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren't 100% clear., • Obsess About Outcomes: You're outcome-driven, take ownership of your results, and work through challenges to deliver what really matters., • Evolve Through Change: You're adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead. #LI-HYBRID #LI-BAILEY Life at Teads At Teads, we don't just offer new roles - we blend creativity, technology, and data to shape the future of media. You'll work with smart humans, meaningful brands, and cool tools, all while helping redefine how advertising works in a world that demands more transparency, better insights, and smarter strategies. As a Teadster, you'll play a critical role in shaping our future success in the region. Here's why Teads stands out: • We've merged two open internet category leaders—Outbrain and Teads—to create the 'new' Teads, a unified omnichannel platform that drives results from branding to performance across all screens, including CTV, mobile, and web., • As part of our team, you'll thrive in a collaborative and forward-thinking environment that fosters innovation, creative problem-solving, and continuous learning. Teads is an equal employment opportunity employer and committed to diversity and inclusion at all stages of recruitment and employment. Our team is made up of individuals who are approachable, resourceful, passionate, and proactive. We foster a sense of belonging through our Employee Resource Groups – employee-led groups in which we debate topics and drive change: environmental, women empowerment, charitable initiatives to diversity, equity, and inclusion, you'll be able to share your passions with likeminded people.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Dental insurance, • Employee discounts, • Health insurance, • Opportunity for advancement, • Paid time off, • Vision insurance Must be located in the Albany, NY, Newark or Morristown, NJ area. Scope: The primary role of the Area Coach is to ensure excellent execution of training content to support Operational and Technical excellence. The primary function of this role is to ensure that every Sport Clips Client receives a Championship Haircut, every Service, Every Time. This is accomplished through the execution of the 5 Point Play. Area Coaches are required to provide ongoing training and support to Managers and their Team Members (Stylists) to deliver outstanding service and Client Count growth. The Area Coach role reports to the Regional Coach. Other Key business partners to accomplish this mission include the Regional Director, Senior Director of Training and Change Management Initiatives, and Artistic Director and Director of Content Creation, as well as both the VP of Franchise Operations and Company Stores. Key Criteria/Requirements: • Current cosmetology or barber license, • 3-5 years of previous haircutting experience, • Mastery of the Sport Clips Systems as demonstrated through personal and team metrics, • Proficient in MS Office (Excel, PowerPoint, Word, Outlook, • Strong communication skills, • Strong training delivery, presentation, analytical, and relationship building skills, • Positive, supportive, and outgoing personality, • Ability to stand or sit for extended periods of time, • Ability to lift 20-30 pounds frequently and bend frequently, • Ability to travel up to 75%, • 6 months previous experience with Sport Clips preferred, • Previous salon work experience preferred Flexible work from home options available.

Job Description This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is disrupting the legal profession around the globe. We are looking for a Customer Success Manager to help customers successfully adopt and maximize value from Luminance’s enterprise LegalTech platform. This role is ideal for someone who enjoys working in a consultative, outcomes-driven way and who is confident guiding customers through structured onboarding and long-term adoption journeys. As a Customer Success Manager at Luminance, you will partner with legal teams as they evolve their workflows and embrace AI-driven technology. You will play a key role in supporting customers through change, ensuring successful adoption, and helping them realize measurable value from their investment. The successful candidate will combine strong relationship-building skills with analytical thinking and disciplined delivery. You will manage onboarding milestones, align stakeholders, and act as a strategic partner as customers modernize their legal operations. We welcome candidates from Customer Success, Account Management, Project Management, Implementation, or client-facing legal roles including former lawyers who are passionate about technology and contributing to innovation within the legal industry. Responsibilities • Own and manage the post-sales customer experience across Luminance’s product suite, • Lead structured onboarding engagements, ensuring clear milestones, timelines, and stakeholder alignment, • Partner with customers as they adopt AI-driven solutions and modernize their legal workflows, • Guide customers through change management and drive strong user adoption across teams, • Act as the primary point of contact during onboarding and early lifecycle phases, • Build trusted relationships with key stakeholders across legal and business teams, • Partner with Sales, Implementation Specialists, Product, and Support teams to ensure a seamless and effective customer journey, • Monitor customer engagement and proactively address risks and opportunities, • Identify opportunities for account growth, renewals, and expanded product usage, • Advocate for customers internally, representing their feedback and priorities to Product and leadership teams to enhance product development and service delivery, • Deliver product demonstrations, training sessions, and enablement support Requirements • Experience in Customer Success, Account Management, Project Management, Implementation, Implementation Specialist, or a related customer-facing role within B2B SaaS - or experience as a legal professional transitioning into LegalTech, • Demonstrated ability to manage structured onboarding processes or customer-facing projects, • Experience supporting customers through technology adoption or organizational change initiatives, • Strong organizational and project management skills, with the ability to manage timelines and stakeholder expectations, • Experience supporting customers on guided, consultative software platforms (not purely self-serve), • Strong communication and stakeholder-management skills, • Ability to quickly learn and confidently explain advanced product functionality, • Analytical, proactive, and solution-oriented mindset discretionary bonus per quarter

Job Description Job Details abc Restaurants (abc kitchen, abc cocina, and abcV) with Michelin star Chef Jean-Georges Vongerichten invites you to engage in regionally-grown, organically focused cuisine rooted in cultivating a safe relationship with the environment and our table, in a fresh and articulate space. abc Restaurants have a committed focus on local, sustainable, and organic seasonal produce that does not use pesticides, synthetic fertilizers, insecticides or GMOs; meat, fish, and dairy that is locally sourced and humanely treated pasture-fed, free of antibiotics and hormones; teas, coffees, spices, organic wines, juices and elixirs that are organically cultivated on fair trade cooperatives celebrating and honoring sustainability, artistry and our global diversity. POSITION SUMMARY The Floor Manager will be responsible for ensuring that guests fully enjoy their visit to the restaurant, curating the dining experience by directing and motivating the service staff. The Floor Manager will ensure a high standard of appearance, hospitality, and service in personnel and cleanliness of the dining room, ensure the timeliness of food service, supervise and train service staff, and manage within budgetary restraints. The Floor Manager will support in developing and implementing programs to increase revenues through repeat business and higher check averages. ESSENTIAL JOB RESPONSIBILITIES • Responsible for all floor service supervision., • Provide the highest quality service to guests at all times., • Maintain integrity of service, visit tables while on floor to solicit feedback. Responsible to help on floor when necessary., • Supervise line level staff, establishing positive working relationships., • Support recruiting, hiring, supervision, scheduling, development, mentoring and training of hourly employees., • Proper managing and reporting of all revenue, and costs. Ensure they are in line with the budget and/or guidelines., • Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests., • Keep records required by government agencies regarding sanitation or food subsidies., • Investigate and resolve complaints regarding food quality, service, or accommodations., • Maintain and keep record of food and equipment inventories., • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented to restaurant standards., • Support with food and beverage deliveries, checking delivery contents to verify product quality and quantity., • Partner with the kitchen staff to ensure proper food presentation and timely preparation., • Monitor compliance with health and fire regulations regarding food preparation and serving and building maintenance., • Maintain front-of-house staff schedule and assign duties., • Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement., • Ensure that company policies and procedures, safety and other laws, regulations, and requirements are implemented and followed., • Operate ethically to protect the image of the company., • Complete opening and closing procedures., • Perform other duties and responsibilities as required or requested. KNOWLEDGE, EXPERIENCE AND SKILLS • Minimum of two years of relevant experience, • Experience in Private Membership Dining concepts a plus, • Dynamic personality, social, outgoing and self-motivated with superior interpersonal and interactive skills, • Excellent communication and follow-up skills with immaculate execution, • Exhibits excellent verbal and written communication skills, • Possess the ability to be flexible and adapt to change, • Able to work independently and make the right decisions for the business, • Must possess excellent presentation and communication skills including email. written, phone and verbal, • Highly organized and detailed, • Professional demeanor and appearance, promoting respectful and professional interactions with all guests and staff., • Advanced PC knowledge and comprehension (Microsoft Office – Word & Excel), • Ability to coordinate multiple tasks such as food, beverage and labor cost while maintaining required standards of operation in daily restaurant activities, • Proven experience demonstrating attention to detail, speed, and accuracy of tasks, • Ability to manage expectations, processes, and multiple projects simultaneously., • Self-disciplined, shows initiative, possess leadership ability and is outgoing, • Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems, • Demonstrate strong problem-solving skills through the ability to diagnose and develop solutions, • Ability to work flexible hours; Must be able to maintain a schedule availability flexible to the business demands., • Must be passionate, entrepreneurial, and dedicated to success PHYSICAL REQUIREMENTS • Ability to perform the essential job functions consistently, safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards., • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards., • Must be able to lift and carry up to 20 lbs., • Ability to stand or sit for prolonged periods of time., • Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the property. Bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment., • Climbing steps regularly COMPENSATION The base pay range for this position is a salary range of $70,000. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc. Lucy Restaurant LLC is an Equal Opportunity Employer

Job DescriptionWho we are Findigs is on a mission to make renting work for all of us: to support every path, and simplify the way forward. We’re making every aspect of renting fairer, stress-free, and more convenient by changing the fundamentals of renting. Our digital rental application offers a safe and seamless way to apply and get approved for your next home. We specialize in developing software and services for property managers nationwide, empowering them to deliver exceptional service to renters, while evaluating applications with unmatched speed and precision. The Team The core function of the Customer Success team is to ensure our clients have a seamless experience and get the most out of the Findigs platform. We are the voice of the customer internally, and the face of Findigs externally. Beyond day-to-day support, our team’s insights are the foundation for customer retention, product strategy, and long-term growth. This role will touch all parts of the customer lifecycle and collaborate closely with our Product, Engineering, and Sales teams to build a best-in-class customer experience. The Role We are looking for an experienced Enterprise Customer Success Manager to serve as a strategic partner to our largest and most complex clients, while also supporting key mid-market accounts. This person will own the post-sale lifecycle for a portfolio of enterprise accounts, focusing on driving platform adoption, demonstrating value, and fostering long-term partnerships. The ideal candidate is a strategic problem-solver, a skilled relationship builder, and is comfortable navigating the complexities of large organizations. A high degree of ownership, a proactive approach, and the ability to influence key stakeholders are crucial. Fundamentally, this role is about building deep relationships and championing the success of our most strategic customers. This position is NYC-based, with an expectation of working from our New York office 3-4 days a week. While we have a strong preference for candidates in the NYC area, we are also open to considering remote candidates on the East or West Coast.Where you will make an impact: • Serve as a strategic advisor and primary point of contact for a portfolio of enterprise and key mid-market clients, ensuring they achieve their business outcomes using the Findigs platform., • Develop and execute strategic account plans that drive platform adoption, retention, and expansion opportunities within your portfolio., • Lead executive business reviews (EBRs) and quarterly business reviews (QBRs) with key client stakeholders to report on value, share insights, and align on future goals., • Proactively monitor account health and product usage to identify and mitigate risks, while also uncovering opportunities for growth and expansion., • Partner with Sales and Implementations to facilitate seamless handoffs from the sales cycle and collaborate on renewal and expansion strategies., • Act as the voice of the customer, translating complex client feedback and requirements into actionable insights for our Product and Engineering teams., • Contribute to scaling and refining our customer success practice by helping define playbooks, processes, and best practices for our enterprise segment., • Navigate and resolve complex client escalations with a sense of urgency, collaborating with internal teams to ensure timely and effective resolution., • Mentor and guide members of the Customer Success team, sharing your expertise in enterprise account management.We’d love to hear from you if you have:, • 7+ years of experience in a customer-facing role, with a strong focus on managing a portfolio of large, complex enterprise accounts in a B2B SaaS environment., • Proven ability to build and maintain strategic relationships with senior executives and key stakeholders. A track record of driving product adoption, managing renewals, and identifying expansion opportunities within a client base., • Exceptional presentation skills with the ability to communicate complex concepts clearly and concisely to diverse audiences., • Deep understanding of customer success principles, methodologies, and best practices., • Experience with CRM and customer success platforms (e.g., Salesforce, HubSpot, Gainsight).Strong analytical and problem-solving skills with the ability to navigate ambiguous, complex client situations., • Willingness to embrace the unstructured, fast-paced environment of a high-growth startup., • Strong communication skills including the ability to translate complex technical issues.Nice-to-haves:, • Prior startup experience., • Experience in Proptech or Fintech.What we offer:, • Location: We operate on a hybrid schedule (3-4x times in-office per week), with in-office days at our newly renovated NoHo office., • Mission-Driven Culture: A collaborative, high-impact workplace where we challenge each other to grow, innovate, and drive meaningful change., • Competitive Compensation: Competitive OTE + Pre-IPO equity., • Generous Time Off: We trust our team to manage their own time and workload. That's why we offer a flexible Paid Time Off (PTO) policy, allowing you to take the time you need to rest and recharge. We also observe all company holidays.

Job Description We are Rokt, a hyper-growth ecommerce leader. Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most. Rokt's AI Brain and ecommerce Network powers billions of transactions connecting hundreds of millions of customers, and is trusted to do this by the world's leading companies. We are a team of builders helping smart businesses find innovative ways to meet customer needs and generate incremental revenue. Leading companies drive 10-50% of additional revenue-and often all their profits-from the extra products or services they sell. This economic edge unleashes a world of possibilities for growth and innovation. At Rokt, we practice transparency in career paths and compensation. We believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt'stars constantly strive to raise the bar, pushing the envelope of what is possible. We are looking for a ClientSuccess Manager (Specialty Retail) Target total compensation ranges from $128,000 - $165,000, including a fixed annual salary of $100,000 - $110,000, an employee equity plan grant, and world-class benefits. As a Client Success Manager in New York, you will own a portfolio of specialty retailers and act as the "quarterback" across Rokt-building durable executive relationships, driving measurable revenue growth, and expanding multi-product adoption. You'll combine consultative account leadership with strong operational rigor, using data and AI-enabled insights to identify expansion opportunities, accelerate time-to-value, and scale repeatable best practices across your book of business. About the role: • Own and grow a portfolio of specialty retail client relationships, delivering measurable outcomes across revenue expansion, retention, and multi-product adoption., • Serve as the single-threaded owner for post-launch success in your accounts: driving clear plans, tight execution, and accountable follow-through across internal partners (e.g., BD, Ops, Product, RPD)., • Build and maintain senior stakeholder relationships, translating client priorities into Joint Business Plans and crisp, measurable next steps., • Use data and AI-enabled analysis to segment your book, identify whitespace, prioritize the "highest leverage" expansion paths, and proactively surface risks and opportunities early. About you: • 5+ years of experience in Customer Success / Account Management / Client Partnerships (ideally in SaaS, ecommerce, marketplace, martech/adtech, or similar consultative environments)., • Proven track record growing accounts through cross-sell / upsell and multi-solution adoption (not just relationship management)., • Strong executive communication skills: able to clearly articulate strategy, value, and tradeoffs in writing and live discussions., • Highly autonomous operator with strong project ownership: you can run complex, cross-functional workstreams end-to-end and make data-backed decisions in real time. About Rokt’stars: As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock real-time relevancy in ecommerce and beyond. Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks, or challenge the status quo; in doing so we either win or learn. We work together as one aligned team, never letting egos get in the way of brilliant ideas. We value diversity, transparency, and smart humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good as we make the world better. About The Benefits: We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it: • Become a shareholder. Every Rokt’star gets equity in the company, • Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us!, • Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance!, • Dog-friendly office, • Extra leave (bonus annual leave, sabbatical leave etc.), • Work with the greatest talent in town We at Rokt choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing & keeping the best talent. Equal employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If this sounds like a role you’d enjoy, apply here, and you’ll hear from our recruiting team.

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. “Sparking Imagination, Igniting Minds” BronxWorks Early Childhood Learning Center provide high-quality early childhood care and education to children 2 years 9 months to 5 years of age, our goal is to provide opportunities that offer all children and families a strong start in school and life RESPONSIBILITIES • Assist Lead Teacher in maintaining records on each child’s progress and development for the purpose of planning and compliance with Head Start Standards., • Assist Lead Teacher with the full implementation of performance standards, policies and procedures, regulations and guidelines in the day-to-day operation of an early childhood development center (3 years-5 years of age)., • Assist Lead Teacher in planning and implementing the daily program of activities based on principles of child development and in accordance with the program’s curriculum., • Assist Lead Teacher in reviewing the progress of each child and developing written plans to promote each child’s growth and development based on assessment of skills, interests, and needs., • Maintain a well-organized, safe and attractive classroom environment conducive to the growth and development of children., • Develop a positive relationship with each child and promote the development of self-esteem and self-discipline., • Assist teacher in the full implementation of IEP’s and inclusion of children with disabilities and special needs., • Assist the teacher with planning and implementing education field trips., • Assist the teacher in conducting home visits and staff/parent conferences., • Participate in staff meetings, center activities, and staff development., • Responsible for assisting Education Director and teacher in implementing parent involvement activities., • Perform additional duties as assigned by manager. QUALIFICATIONS • High School Diploma or equivalent credentials., • Completion of some college credits in Early Childhood Education Preferred., • CDA or 15 credits hours in Early Childhood Education., • Teacher Assistant Certification Preferred., • One year of prior teaching experience in Head Start and/or UPK program., • Bilingual English and Spanish language skills preferred. Strong oral and written communication, time management and organizational skills are necessary., • Proficiency in Microsoft Office suite and other standard business technology is required. PHYSICAL REQUIREMENTS • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time, or climb five flights of stairs, if required to conduct home visits and/or fieldwork., • Ability to bend and retrieve objects and/or documents., • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation., • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact .

Job Description Job Title: Client Manager Reports To: Client Director, Managing Vice President, or equivalent senior leadership Position Summary The Client Manager (CM) is a high-visibility operational leader responsible for driving service excellence, staff performance, and client satisfaction across multiple locations within an assigned territory. ⭐ Dedicated to a specific client, the CM oversees multi-level teams, ensures adherence to Service Level Agreements (SLAs), and partners closely with Operations, Finance, HR, and executive stakeholders to deliver seamless, high-quality workplace services. From operational oversight to financial stewardship, the CM is accountable for meeting SLAs, optimizing performance, managing P&L elements, strengthening client relationships, and cultivating a high-engagement employee culture. 🚀 Core ResponsibilitiesService Delivery & Operations Leadership ⚙️ * Ensure excellence in service delivery across all assigned sites. * Own the intake, delegation, execution, and completion of all client requests. * Guarantee all client and organizational deadlines are achieved without exception. * Manage staffing, resources, and technology effectively across all sites. * Ensure SLA coverage, floaters, and staffing partnership with HR. * Maintain a safe, compliant, high-performing work environment. * Document and escalate incidents promptly. * Conduct regular site visits to enforce operational compliance. Financial & Performance Management 💼 * Support leadership in maintaining P&Ls at or above proforma targets. * Oversee payroll, billing, and A/R execution with precision. * Lead monthly budget forecasting and financial review. * Identify opportunities for year-over-year growth. * Optimize profitability, hours, and gross margin. Client Relationship & Engagement 🤝 * Maintain high levels of client satisfaction (CSI). * Lead monthly and quarterly client business reviews. * Serve as a trusted advisor to client leadership. * Drive employee engagement to sustain or improve ESI scores. * Champion the SPS Governance Model for proactive client satisfaction. Talent Leadership & Workforce Development 👥 * Lead and develop multi-level teams across locations. * Set expectations, clarify workflow, and resolve operational issues. * Conduct performance evaluations and maintain employee documentation. * Reduce turnover through coaching and recognition strategies. * Cross-train teams to build capability and bench strength. Operational Excellence & Compliance 🔐 * Enforce policies, KPIs, and SLAs with discipline. * Manage vendor partnerships to ensure contract compliance. * Standardize reporting, metrics, and procedures. * Resolve site and client issues swiftly and professionally. * Lead special projects and operational improvements. * Serve as resource for OSHA, EEOC, and compliance matters. Workplace Experience Leadership 🎉🏢 * Design and deliver innovative workplace experience strategies. * Curate impactful experiences that promote well-being and engagement. * Collaborate with catering/food services and service-line partners on events. * Measure event ROI and produce monthly workplace experience reports. * Oversee Workplace Experience Coordinators including hiring, training, and performance. Communication & Business Partnership * Maintain consistent communication with SPS and client leadership. * Support business development initiatives as needed. * Coordinate travel for team members according to policy. Competencies 💡 * Strong analytical and metric-driven decision-making * Client-obsessed mindset * High integrity and ethical judgment * Exceptional communication and presentation skills * Professional presence and service excellence * Strong organizational discipline * Emotional intelligence and conflict de-escalation * Strategic and creative problem-solving * Ability to manage multiple priorities * Talent leadership and coaching ability * Experience-driven mindset with focus on innovation * Data interpretation and performance insight skills Qualifications 🎓 * High School Diploma required; Bachelor's Degree preferred * 7–10+ years in relationship management and operational leadership * Multi-site management experience strongly preferred * Program/Project Management experience a plus * Proven ability to coach and develop frontline managers * Comfort interacting with C-suite leaders * High proficiency in business technology * Industry-related experience preferred * Strong ethics, professionalism, and client-driven mindset Physical Requirements 💪 * Lift/move 40+ lbs regularly * Push carts up to 60 lbs capacity * Walk, bend, kneel, stand, or sit for extended periods * Operate office machinery * Speak while inputting data * Visual focus and color differentiation required Travel Requirements ✈️ Up to 25% travel required. Other Duties Responsibilities may evolve and additional duties may be assigned as business needs change. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$100,000—$115,000 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Position Title: General Manager Salary: $120,000 - $130,000 Other Forms of Compensation: Bonus Plan Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A ! Job Summary The General Manager leads the vision, strategy, and guest‑experience culture for a vibrant Google campus encompassing 19 cafés. This is a high‑impact, relationship‑driven role designed for a collaborative leader who thrives in innovative environments and enjoys building strong partnerships with a world‑class client. You will shape the hospitality experience for thousands of Googlers every day by guiding the Assistant General Manager, supporting the Café Managers, and partnering with culinary and service teams to deliver thoughtful, tech‑forward, people‑focused food experiences. This role represents an exciting opportunity to influence dining innovation, elevate large‑scale hospitality programs, and help define what great looks like inside an iconic tech workplace. Key Responsibilities • Serve as the strategic hospitality partner to the Google client, building trust through transparency, collaboration, and creativity, • Lead service vision and operational alignment across a 19‑café ecosystem, • Translate client goals into actionable strategies that elevate hospitality, sustainability, technology use, and the overall food experience, • Participate in planning sessions, innovation labs, and cross‑functional initiatives that support Google’s culture and workplace experience, • Partner with culinary, marketing, and experience teams to introduce new concepts, service models, wellness programs, and global food experiences, • Lead pilot programs and tech‑enabled service enhancements that support the Google culture of experimentation, • Stay attuned to industry trends and bring forward ideas that energize the guest experience and strengthen program impact, • Foster a team culture that celebrates creativity, curiosity, and continuous improvement, • Guide full P&L performance, forecasting, and financial strategy for the campus, • Identify operational efficiencies, cost‑management opportunities, and ways to enhance value for both the client and guests, • Ensure compliance with company standards, sustainability commitments, and client expectations, • Lead, coach, and develop the Assistant General Manager, who oversees Café Managers, • Support leadership growth, succession planning, and team engagement across the campus, • Steer labor planning, scheduling strategy, and payroll review with a focus on fairness, balance, and operational efficiency, • Collaborate with the Chef and culinary teams to shape menu direction, food innovation, and creative programming, • Ensure food quality, presentation, and storytelling meet the expectations of a design‑driven workplace, • Inspire teams to deliver a warm, inclusive, memorable hospitality experience every day What We’re Looking For • Experience leading multi‑unit foodservice or hospitality operations, ideally in a high‑volume or innovative environment, • Comfort managing leaders (AGMs, Café Managers) and supporting large, diverse teams, • Strength in client partnership, relationship building, and strategic communication, • Background in operational strategy, financial management, and program development, • Curiosity, adaptability, and a passion for elevating the guest experience, • Experience with catering or large‑scale production is helpful, • Degree in Hospitality, Culinary Arts, Business, or related field, • Six plus years of leadership experience in foodservice, hospitality, or experience‑driven environments, • Desire to learn, grow, and contribute to a leading hospitality organization serving a global tech client Apply to Restaurant Associates today! Restaurant Associates is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: Associates at Restaurant Associates are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Restaurant Associates maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. Req ID: 1517056 Restaurant Associates Michael Abbey [[req_classification]]

Job Description Who we are: Formic is on a mission to reshape American manufacturing by making automation accessible to every factory. As labor constraints rise, costs increase, and global competition intensifies, automation is no longer optional for manufacturers that want to stay competitive. We deliver automation through a Robotics-as-a-Service model that combines industrial robotics, proprietary software, and full-service support into a single, integrated solution. By removing the traditional barriers of cost, complexity, and risk, we enable manufacturers to deploy automation quickly and realize measurable gains in throughput, safety, and operational efficiency without large upfront capital investment. Backed by leading investors including Lux Capital, Initialized Capital, Blackhorn Ventures, and Mitsubishi HC Capital North America, Formic is scaling rapidly and building the foundation for a new era of high-performance, Made in America production. About the Go-To-Market Team The Go-To-Market Team is responsible for ensuring customers realize measurable value from the automation we deploy. From pre-deployment coordination through onboarding and long-term engagement, the team drives adoption, strengthens relationships, and ensures customers achieve meaningful operational outcomes. Customer Success serves as the connective tissue between customers and internal teams, ensuring expectations are clear, communication is proactive, and execution is coordinated. The team also captures customer feedback and insights to continuously improve the product, delivery experience, and long-term customer outcomes. About the role: As a Customer Success Manager, you will own the customer relationship from pre-deployment through long-term engagement, ensuring a seamless experience and sustained value realization. You will serve as the central point of contact for customer coordination, orchestrating internal teams, documentation, and communication to ensure onboarding and ongoing engagement are proactive, clear, and consistent. Success in this role requires strong operational discipline, the ability to anticipate risk, and a customer-advocacy mindset that surfaces feedback internally, improves the customer experience, and identifies opportunities to expand customer impact over time. In this role you will: • Own the customer relationship from pre-deployment through long-term engagement, • Serve as the primary point of contact for customer communication and non-technical coordination, • Drive successful onboarding by ensuring timelines, documentation, and internal handoffs are executed effectively, • Partner cross-functionally with Sales, Fleet Operations, and Engineering to align customer expectations and delivery execution, • Monitor customer health, engagement, and risk signals and take proactive action when issues arise, • Manage customer communications during key milestones, changes, and escalations to maintain trust and clarity, • Identify opportunities to expand customer impact by understanding operational goals and usage patterns, • Partner with Sales to support expansion opportunities through strong relationships and customer insight, • Capture and elevate the voice of the customer to inform product, process, and experience improvements, • 3–7+ years of experience in customer success, account management, client services, or customer-facing program management, • Proven ability to manage complex customer relationships and drive outcomes through cross-functional coordination, • Strong operational discipline, follow-through, and ability to manage multiple priorities simultaneously, • Experience working with industrial, manufacturing, hardware, robotics, or operationally complex customers preferred, • Excellent written and verbal communication skills with confidence in customer-facing conversations, • Comfort navigating ambiguity and evolving processes in a fast-growth environment, • Strong judgment and calm execution during escalations, shifting priorities, and time-sensitive customer needs, • Ability to identify expansion opportunities through strong relationships, customer insight, and operational outcomes, • Proficiency with CRM and customer workflow tools such as Salesforce, ticketing systems, or project tracking platforms, • Equity in Formic: Participate in our stock option program and share in the success of a fast-growing start-up backed by leading global investors, • Competitive & Uncapped Commission Structure: Designed to reward performance and impact in commission-eligible roles, • Comprehensive Healthcare Coverage: Medical, dental, and vision insurance through Blue Cross Blue Shield and Unum, with 99% of employee premiums covered and 75% coverage for dependents, with optional buy-up plans available, • Additional Insurance Benefits: FSA and DCFSA, life insurance, short-term disability, and long-term disability through Unum, all 100% employer-paid, • Employee Assistance Program (EAP): Fully funded by Formic, offering support when you need it most, • Paid Parental Leave Program: Up to 12 weeks of paid parental leave, • Company-sponsored 401(k): Invest in your future with our company-facilitated retirement savings plan, • Home Office Stipend: A one-time allowance for fully remote and hybrid employees to support an at-home or on-the-road work setup, • Monthly Cell Phone Reimbursement: Monthly stipend toward personal phone and internet expenses Final offers are customized based on experience, geographic location, market considerations, and a candidate's preferred balance of cash and equity. Our goal is to attract and reward top talent who will have significant impact, and we are open to thoughtful discussions to align on the right structure. Compensation Range:$100,000—$130,000 USD What we look for: We're building this company from the ground up, and every person we hire has an outsized impact on our culture, performance, and trajectory. While each team member brings unique strengths and perspectives, we look for people who align with our Operating Principles and embody them in action. If this sounds like you, Formic may be the right place for you! • Fearless Optimism: You make bold bets and default optimistic. You believe in the mission, aren't paralyzed by risk, and fear inaction more than failure. You see ambiguity as opportunity and bring energy to building what doesn't yet exist., • Create the Magic: You absorb complexity so customers don't have to. Whether your customer is external or internal, you focus on delivering experiences that are clear, fast, value-added, and outcome-driven. You don't say "not my job." You make things work., • Today, Not Tomorrow: You have a bias to action. You close the loop. You take extreme ownership. You understand that speed compounds, and you don't confuse activity with results., • Seek Truth: You think from first principles. You value data over ego and strong opinions loosely held. You're willing to challenge assumptions, including your own, in pursuit of the best answer., • Made of Rubber: You are resolute and adaptable. When things break or priorities shift, you rebound stronger. You treat setbacks as learning moments and move forward with grit. Formic is an equal opportunity employer. We do not discriminate on the basis of race, color, religion or religious creed, sexual orientation, gender, gender identity, marital status, family or parental status, disability, military or veteran status, or any other basis protected by law. All employment decisions are based on a person's merit, business needs, and role requirements. If you require further accommodations or have questions regarding accessibility of our roles, please reach out to . AI Use: At Formic, fairness and transparency are at the heart of our hiring process. We use AI-powered tools in some interviews to help our teams evaluate candidate responses, but all final hiring decisions are made by humans. You can learn more about how AI is used in our recruitment process by reviewing our AI Hiring Disclosure linked here.

Job DescriptionCustomer Success Manager Live events are fun. Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact. Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality—while maintaining compliance, control, and visibility across the organization. Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences. TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR. We’re also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, Houston Texans, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers. Why Work at TicketManager At TicketManager, you’ll help build technology that brings people together through live experiences—while solving complex, real-world problems for the world’s best companies. We’re a fast-growing, profitable company that values ownership, collaboration, and excellence, and we’re building a team that’s passionate about making work impactful and fun. If you’re excited about live events, cutting-edge technology, and doing work that truly matters, you’ll feel right at home here. The Role TicketManager is hiring a Customer Success Manager (CSM) to own and grow a portfolio of enterprise accounts. This is a commercial, revenue-focused role responsible for driving expansion, renewals, and long-term customer value. The CSM is a core member of the Revenue team and serves as the strategic owner and quarterback of their accounts – aligning sales, services, product, and leadership resources to maximize customer outcomes and revenue impact. Every action taken by the CSM is oriented toward retention, expansion, and deepening TicketManager’s footprint within each organization. This role requires strong relationship management, consultative selling skills, executive presence, and comfort operating both strategically and hands-on. Responsibilities: • Account Ownership & Growth, • Own the overall success, growth, and renewal of assigned accounts across the contract lifecycle., • Identify and drive upsell, cross-sell, and expansion opportunities across TicketManager’s full product portfolio., • Build and execute strategic account plans with clear expansion goals and timelines., • Expand TicketManager adoption across new business units, departments, and regions within existing customers., • Revenue Team Leadership, • Act as the primary quarterback for the account, coordinating across sales, product specialists, tech, services, and leadership teams., • Ensure clear ownership, momentum, and accountability across all revenue contributors supporting the account., • Maintain internal alignment to ensure the customer experience supports long-term growth and renewal objectives., • Executive Relationship Management, • Build and maintain trusted relationships with senior executives and decision-makers., • Conduct regular executive check-ins and on-site visits to strengthen partnerships and identify new revenue opportunities., • Ensure executive engagement in key TicketManager moments, including QBRs and the annual Partner Summit., • Quarterly Business Reviews (QBRs), • Lead executive-level QBRs that clearly demonstrate value delivered, product usage, and expansion opportunities., • Partner with sales engineering and data teams to deliver custom, account-specific QBRs., • Use QBRs as a strategic forum to reinforce the full scope of TicketManager’s capabilities and future opportunities., • Renewals & Retention, • Own customer renewals from strategy through execution, consolidating insights from services, usage data, and executive feedback to support success., • Initiate renewal conversations in advance of contract end dates, aligning internal stakeholders and customer leadership so TicketManager stays ahead of the game., • Customer Health & Escalations, • Maintain a deep understanding of account health, engagement, and risk signals., • Ensure risks are identified early and managed proactively., • Partner with Support and Account Management teams to address issues and escalations when needed., • Events & Partner Summit, • Serve as a senior host for customers at live events and TicketManager’s Partner Summit., • Actively engage executives at Summit to build relationships, identify expansion opportunities, and drive new business., • Support executive participation, networking, and speaking opportunities., • CRM & Account Hygiene, • Maintain accurate, up-to-date account records, activity tracking, and customer dashboards., • Expect regular travel to customer offices and live events (up to ~2 weeks per month)., • BA/BS degree required, • 5-7+ years of professional work experience in a collaborative, data-driven environment, • Proven experience in Customer Success, Account Management, or Enterprise Sales within B2B SaaS or services., • Strong commercial mindset with comfort owning renewals and expansion revenue., • Confident executive communicator with experience engaging senior decision-makers., • Highly organized, proactive operator who can manage multiple stakeholders and priorities., • Comfortable working cross-functionally and holding teams accountable to shared goals., • Willing and excited to travel and engage customers in live event environments., • Experience in ticketing, sports, events, hospitality, sponsorships, or enterprise services., • Location: Calabasas, CA (HQ) or New York, NY, • Compensation: $150,000-$175,000 Base Salary, • Bonus & Commission Eligibility, • Reports To: VP, Customer Success, • Work Expectations: Role is In-Office, Monday-Friday, • Retirement: 401(k) Company Match, • Health Benefits: Medical, Dental, Vision & Chiropractic, • Time Off: Unlimited PTO, • Interview Process: Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations., • Events: Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering, • Perks: Fun, collaborative, in-office culture at our HQ with catered lunches and big company perks with the autonomy of a high-growth startup., • Recognition: Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row. Recognized as one of the Best Places to Work by Inc. Magazine, The LA Business Journal, and Sports Business Journal, • 4.5 out of 5 Glassdoor rating, • Used by over 4,000 globally known companies including ~15% of the Fortune 500 Powered by JazzHR 6VhKsQcypL

Job DescriptionJob Description Who will you be working with? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services. Our team is focused on continually improving our best-in-class production capabilities. We combine deep domain expertise and tenured experience to deliver unparalleled products for our customers. Here you’ll interact daily with team members during the problem resolution process and will partner with other key stakeholders to support our internal customers and their responsibilities. How will you make a difference? The Field Service Lead/Specialist is responsible for managing and supporting warranty and aftermarket activities for Wabtec products across active transit projects in the Greater New York City territory. This role ensures operational excellence by supervising field service technicians, maintaining strong customer relationships, and serving as the primary liaison between customers, car builders, and Wabtec management. The position emphasizes safety, technical expertise, and proactive problem-solving to enhance product reliability and customer satisfaction. Key Responsibilities: Customer & Relationship Management • Serve as the key Wabtec representative on Transit Authority sites for warranty, modifications, and aftermarket activities., • Develop and maintain strong relationships with transit authorities and car builders., • Actively listen to customer concerns and resolve issues promptly., • Assist transit authority repair operations with troubleshooting and debugging Wabtec products., • Analyze reliability data and recommend improvements to procedures and component replacement intervals., • Maintain a database of product reliability trends and communicate findings to product line engineering. Drive component reliability information through FieldConnect., • Investigate system failures in the field and produce engineering reports as required., • Assist the regional manager in supervising, coaching, and training field service technicians. Ensure adherence to company policies and safety standards., • Assist in organizing workflow, setting performance goals, and monitoring productivity., • Conduct regular task performance reviews and provide constructive feedback., • Promote and enforce a strong safety culture., • Ensure compliance with PPE requirements and Wabtec’s “2-minute warning” safety initiative., • Prepare weekly reports on safety, manpower, warranty support, and retrofit activities., • Maintain accurate records of service calls, work orders, and timekeeping., • Track warranty spare inventory and calibration of tools and equipment., • Implement computerized reporting systems (e.g., Field Connect, project trackers)., • Provide on-site training for car builder or transit authority personnel on Wabtec systems., • Proven experience as a supervisor or in a similar technical leadership role., • Strong mechanical aptitude and hands-on capabilities., • Excellent communication and interpersonal skills; ability to explain complex technical issues clearly., • Outstanding organizational and leadership skills., • Proficiency in MS Office and familiarity with reporting tools., • Knowledge of rail industry products and systems (preferred)., • Valid driver’s license and ability to travel to the U.S. for training., • Strong problem-solving and decision-making abilities., • Travel: Required within the Greater NYC territory and occasional U.S. trips for training and support., • Reporting Structure: Reports to Field Service Manager / Regional Service Director. Our job titles may span more than one career level. The hourly rate for this role is currently $37 - $43. The actual rate offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. More information on offered benefits, which include health, welfare, and retirement, are available at mywabtecbenefits.com. Other benefit offerings for this role may include annual bonus, if eligible. Additional Information Our job titles may span more than one career level. The salary rate for this role is currently $33-43 The actual salary offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at mywabtecbenefits.com. Other benefit offerings for this role may include annual bonus, if eligible. What could you accomplish in a place that puts People First? At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other. If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you. Who are we? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike. Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at . Culture powers us and the possibilities. We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress. We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more. Need accommodation? Just let us know - we’ve got you.