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  • Line Cook
    Line Cook
    20 minutes ago
    $21.25–$22.49 hourly
    Full-time
    Queens, New York

    ob Title: Line Cook Location: JFK Airport Compensation:$22.29/H Who We Are On the Go has elevated the dining and retail experience for travelers by bringing together worldclass hospitality, award winning dining concepts, and forward-thinking technology. With more than 300 unique dining and retail locations across North America’s busiest airports, we’re fueled by a passion for creating exceptional guest experiences—made possible every day by our incredible Crewmembers. On the Go, people truly come first. We invest in our teams, and foster growth in an exciting, fast-paced environment where everyone can shine. How We Do Business How we work is just as meaningful as what we accomplish. Our Values—Care, Continuous Improvement, Quality, and Teamwork—guide the way we show up for our guests and for each other. We’re committed to fostering an inclusive, safe, and uplifting workplace where people feel respected, empowered, and encouraged to bring their full selves to work. Why This Job Is a Big Deal! A Cook at OTG is responsible for delivering exceptional guest experience. This role requires the ability to consistently prepare food to precise temperature, portion, and plating standards, while working with urgency and upholding strict cleanliness and sanitation protocols. OTG leaders work closely with cooks to ensure clarity around expectations and goals, while actively supporting skill development and career progression. In This Role, You Will: Prepare menu items for respective stations, ensuring all ingredients are prepped, portioned, and accessible for smooth service. Follow and adhere to OTG specifications and restaurant directions, controlling the quality of all food items prepared and served. Maintain organization, cleanliness, and sanitation of work areas and equipment, ensuring compliance with health and safety regulations. Operate all kitchen equipment efficiently and safely, including knives, stoves, ovens, broilers, slicers, steamers, and kettles. Ensure uniform and personal appearance are clean and professional, reflecting the standards of OTG. Develop and maintain positive working relationships with team members, fostering a collaborative environment focused on guest satisfaction. Assist in training new kitchen staff in procedures, safety protocols, and food preparation techniques. Monitor inventory levels of ingredients and supplies, notifying management of any shortages to ensure uninterrupted service. Respond promptly to guest inquiries and feedback during service, ensuring a high level of guest satisfaction. Engage in continuous learning and development of culinary skills to enhance personal and team performance. Perform other duties as assigned by the leadership team. Qualifications/Criteria: Must be at least 18 years of age. Must possess exceptional written and verbal communication skills in English. 2+ years of culinary experience in a high-volume, full service or multi-unit environment preferred. Experience working in a variety of stations; meat, fish, pizza, pasta, garde manger etc. Must successfully obtain ServSafe certification or equivalent within 30 days of being hired, offered by OTG. Knowledge of cooking techniques, safety, and sanitation. Able to lift 35 lbs. or more. Compensation may differ based on a variety of job-related factors that are specific to each candidate. These factors encompass, but are not limited to, individual skill sets, professional experience, education/ training, organizational needs, and market dynamics. Our company is dedicated to offering a fair, equitable, and competitive compensation package that truly reflects the value each individual contributes to the organization Equal Opportunity Employer We’re proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

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  • Head Maitre d'
    Head Maitre d'
    11 hours ago
    $90000–$100000 yearly
    Full-time
    Manhattan, New York

    About the Role The Head Maître d’ owns NORTE’s reservation book and leads the guest experience from the first request for a table through the end of the visit. This role combines commercial judgment, precise dining room management, and highly personal hospitality. Working closely with the General Manager, the Head Maître d’ builds demand, develops regular guests, and ensures the room feels exceptional every night. In preparation for our upcoming opening, this position requires participation in a mandatory training program. Key Responsibilities Strategic Floor & Reservation Management • Own table inventory, availability, seating plans, pacing, and turn times., • Manage cancellations, waitlists, last-minute requests, and walk-ins to make effective use of every service., • Protect the guest experience while making sound decisions about covers and revenue., • Balance regulars, first-time guests, VIPs, celebrations, and walk-ins throughout the room. Guest Relations • Recognize guests, anticipate preferences, and turn first visits into lasting relationships., • Maintain accurate guest profiles and visit history in Loyalist., • Build genuine relationships with regulars, concierges, and the New York hospitality community., • Handle sensitive requests and guest recovery with discretion, warmth, and sound judgment. Service Leadership • Partner with the General Manager on daily reservation priorities, VIP arrivals, pacing, and guest experience., • Communicate seating decisions and guest information clearly to the host and service teams., • Make timely decisions during service as conditions change., • Serve as a trusted point of contact and an informed presence in the dining room. Qualifications • Prior experience as a Maître d’, Head Maître d’, or Reservations Manager at a high-demand New York City restaurant., • Direct, hands-on ownership of the reservation book, table inventory, waitlist, VIP relationships, and service pacing., • Strong command of Resy or OpenTable and restaurant table management., • Demonstrated ability to recognize guests, build regular clientele, and make effective decisions under pressure., • Excellent communication, organization, discretion, and sound business judgment., • Required: Fluent in English and Spanish, with the ability to communicate effectively in both languages, • Strong social intelligence, presence, and emotional awareness in high-profile guest-facing environments, • Proven ability to handle confidential and sensitive guest matters with professionalism, discretion, and sound judgment, • Warm, polished, and hospitality-driven demeanor, with a genuine passion for creating memorable guest experiences., • High level of professionalism, confidence, and poise in fast-paced, high-demand restaurant environments, • Preferred: Experience with a hospitality CRM such as Loyalist and established relationships within New York City’s restaurant community. Physical Requirements • Ability to work standing and walking for extended periods of time, • Ability to move and lift items up to 40 lbs as needed Measures of Success Success will be evaluated through covers and occupancy, effective use of released inventory, waitlist conversion, repeat visits, growth of the regular guest base, guest recognition, revenue performance, and the quality of the dining room experience Compensation Details • Compensation: $90,000.00 - $100,000.00 annual salary, • Schedule: Full-time, • Benefits & Perks: Paid Time Off, Employee Discounts, Health Insurance

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  • Assistant Store Manager
    Assistant Store Manager
    9 days ago
    Full-time
    White Plains

    Position Overview The Assistant Store Leader of Operations leads and supports the Store Leader by directing activities required to achieve all store goals, including best of class guest service, sales objectives, operating expenses, loss prevention, and merchandising presentation, while driving both associate and guest engagement. You will provide guests with exceptional service, through relationship building, product knowledge sharing, and presenting a clean, well-maintained store environment. Operations Leaders drive excellence through increasing sales, finding operational efficiencies, and developing top talent within their team. People • Fosters a guest-focused team environment through driving volume and anticipating guest needs, • Achieves excellent guest service by role-modeling company service standards, • Proactively provides timely feedback to associates, rewards and recognizes performance to drive retention, • Holds self and associates accountable for achievement of financial results and performance standards, • Manages conflict and coaches by applying company’s recommended processes, standards and guidelines, • Empowers and involves associates in decision-making processes, • Receives feedback and fosters dialog around solutions, • Develops associates through an individualized approach by matching talent with tasks, delegating, and challenging on results, • Fosters team commitment through support, relationship building, and recognizing individual contributions, • Leads by managing through change and adversity, • Makes recommendations on hiring, promotions, and terminations of team members based on performance Process • Consistently meets or exceeds store and individual goals and contributes to the store’s overall goals., • Engages our guests and make their shopping experience exceptional!, • Co-Leads floor sets/refresh management, • Makes recommendations on hiring, promotions, and terminations of team members based on performance, • Manages and oversee scheduling, • Manages back of house organization, • Manages shipment and product prep process (steaming, hanging etc.), • Plans and manages merchandise markdown process, • Manages supply orders, maintenance & cleaning, • Manages Inventory/Damages, • Audits and manage banking & loss prevention systems, • Trains new associates on operational processes, • Co-manages payroll and responsible for store’s financial performance, • Responsible for decisions regarding store operations and planning, • Controls workflow through successful planning and delegation, • Executes task directives within designated time frames, • Completes opening/closing procedures, • Adheres to loss prevention practices and reports potential incidents to ensure shortage control in order to protect Company assets, • Communicates effectively with executive team., • Must be able to lift & carry heavy boxes (up to 30 lbs) Presentation • Utilizes and manages the use of weekly reporting to track, analyze and communicate business results and determine strategies to maximize sales, • Interprets Home Office communication through Store Leader / District Leader partnership, • Partners with the Visual District Leader and Visual Assistant Store Leader to oversee and manage the roll-out of floorsets, window sets, fixture placement and overall visual environment., • Maintains an awareness of brand aesthetic and relevance to the store environment and communicate with team, • Communicates performance observations and offers feedback to the District Leader Qualifications • 1 year Retail Management, • Bachelor’s Degree preferred, • Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance. Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition: • #73 in Fortune 100 Best Companies to Work For® 2023, • #4 in Fortune Best Workplaces in Retail™ 2022, • #93 in Best Workplaces for Millennials™ 2023, • #34 in Fortune Best Workplaces for Women™ 2022

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  • Seafood Sales Specialist
    Seafood Sales Specialist
    1 month ago
    Full-time
    Hunts Point, The Bronx

    Position Summary: We are seeking a passionate and motivated Seafood Sales Specialist to join our dynamic team. This role is responsible for promoting and selling a variety of seafood products to our customers, building strong relationships with new and existing clients, and achieving sales targets. The ideal candidate will have in-depth knowledge of seafood products, excellent communication skills, and a customer-first mindset. What you’ll do: Build and maintain strong relationships with customers, ensuring high levels of satisfaction and repeat business. Provide expert advice on seafood selection, preparation, and sustainability to customers. Respond to inquiries, provide product recommendations, and close sales efficiently. Maintain comprehensive knowledge of the full range of seafood products offered, including sourcing, seasonal availability, quality standards, and culinary applications. Stay up to date on industry trends, market pricing, and competitor offerings to effectively position products in the marketplace. Demonstrate the unique selling points of products, such as sustainability, freshness, and quality, to customers. Track sales activities and progress, reporting to management on performance and customer feedback. Prepare regular sales forecasts and reports on product sales, inventory levels, and customer trends. About you: Proven experience in sales, preferably in the food industry or seafood sector. Strong knowledge of seafood products, including types of fish, shellfish, and crustaceans. Exceptional communication, negotiation, and interpersonal skills. Ability to work independently, as well as collaborate in a team-oriented environment. Self-motivated and goal-driven with a strong commitment to customer satisfaction. Familiarity with CRM software and basic sales tools. Ability to work in a fast-paced, dynamic environment. A passion for seafood and sustainability in the food industry is a plus. The above job description is not an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties as assigned by their supervisor. Perks & Benefits: Paid Vacations, Paid Holidays Health, Dental and Medical Benefits Weekly pay Life Insurance 5% above cost for our high-quality food products Employee discounts for travel and events 401k Employee Stock Purchase Plan

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