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Job Description EMARKETER is a subsidiary of Axel Springer SE, a family-owned transatlantic media company headquartered in Berlin and New York. Axel Springer's guiding principles – first articulated as The Essentials by founder Axel Springer in the aftermath of World War II – remain a cornerstone of the company's foundation today. Learn more about Axel Springer. We're hiring Customer Success Managers to join our Account Management team at EMARKETER. The Role and Team: At EMARKETER, we are passionate about our customers' experience and their ability to use our research and insights to make confident, strategic decisions. As a Customer Success Manager, you will partner with Fortune 100 brands and leading technology clients to drive engagement, adoption, and long-term value from their EMARKETER subscription. These roles sit at the intersection of customer experience, revenue, and product adoption. You will bridge sales activity and ongoing support, contribute to renewals and upsell opportunities, and play a key role in improving customer engagement, CSAT, and NPS outcomes. You will report to a senior leader within our Account Management organization and collaborate closely with Account Directors, Sales Operations, and Support teams. These are hybrid roles based out of our New York City office, with regular in office expectations. Applicants must be authorized to work in the United States without the need for visa sponsorship, now or in the future. Candidates must be within commuting distance of our New York City office. Relocation assistance is not available. The Ideal Candidate Is: • Customer-focused: You take pride in customer satisfaction, engagement, and long-term success, and you use metrics to guide your approach., • Curious and proactive: You research your accounts, understand user needs, and are comfortable reaching out to drive engagement and adoption., • A confident communicator: You tailor your messaging to different stakeholders and can clearly articulate value in conversations, presentations, and written communication., • Revenue and results-oriented: You understand that engaged customers renew, expand, and advocate, and you take ownership of outcomes that support growth., • Professionally energetic: You bring a positive, proactive approach to your work and operate in alignment with EMARKETER's values., • Inclusive by nature: You are committed to fostering an inclusive culture and value diverse perspectives and experiences.Key Responsibilities:, • Drive customer engagement and awareness across an assigned portfolio of accounts to ensure full utilization of licenses, content, and product features., • Execute and support new customer onboarding, including license management, platform training, and guiding customers through ways our data can be actionable, • Create and monitor outreach to clients at scale or 1:1 to support their business needs and use cases, • Proactively share growth triggers with Account Directors and leadership to surface expansion opportunities to assess account health, growth potential, and risk, and partner with Account Directors and leadership to address opportunities and challenges., • Leverage AI and automation tools to increase efficiency and scale, while preserving high-touch personalized experience for clients., • Contribute to recurring customer relationship meetings and provide insights on engagement trends and customer needs, ensuring key notes, actions, and outcomes are documented in Salesforce., • Build and maintain relationships with customers, with regular touchpoints and conversations, to further advocacy, referrals and account engagement., • Gather customer feedback, survey responses, and testimonials to support CSAT and NPS measurement., • Partner with Sales Operations and Support teams to field, track, and resolve customer requests., • Stay informed on industry trends and EMARKETER product updates to add value in customer conversations. Desired Skills and Experience:, • Experience in a client-facing role such as customer success, account management, sales support, or consulting., • Interest in or experience working with SaaS products, media, research, marketing, advertising, or retail organizations., • Strong written and verbal communication skills, with comfort delivering presentations or training., • Experience supporting value-based conversations with customers., • Familiarity with CRM and customer engagement tools (Salesforce preferred), and comfort leveraging AI-powered outreach, audience segmentation, or workflow automation tools to drive scalable, data-informed customer engagement.Salary and Benefits:, • Base salary: $70,000 to $75,000 (dependent on skills, experience, and competencies)., • On-target earnings range of $75,000 to $82,000, inclusive of base salary and performance based compensation., • Unlimited PTO, 10 paid holidays, and 16 weeks of parental leave., • Comprehensive medical, dental, and vision insurance plans., • Matched and vested 401k plan., • Access to resources for financial planning guidance, family planning services, mental health support, and Employee Assistance Programs (EAP). Our people are the foundation of our success. Guided by our values, we: • Serve Our Clients: We prioritize their needs to deliver excellence in our products and services., • Work as One Team: We collaborate with trust, accountability, and transparency., • Innovate and Adapt: We foster curiosity, resilience, and fearless exploration of new ideas.

Job DescriptionSalary: 80000 Position: Client Services Manager Location: Hybrid (New York City + WFH) Reports To: Senior Client Services Manager Job Type: Permanent Who we are: Azerion is a global digital entertainment and media platform, combining creative and technology to deliver brand performance and monetise publishers. With over 1,250 employees across nearly 30 global offices, Azerion is headquartered in Amsterdam and is one of the world's fastest-growing digital companies. We own the creative and technology in our platform, offering our partners unrivaled audience insight, brand safety, efficiency, and effectiveness across Display, OLV, CTV, Gaming, DOOH and Audio. At Azerion US, we embrace diverse perspectives and build teams with unique experiences and backgrounds. We look for individuals who align with our core values: • Excellence | Excellence in all that we do., • Ownership | Own the action, shape the outcome., • Collaboration | United effort, shared success., • Innovation | Innovation to drive progress., • Communication | Transparency, trust, limitless possibilities. For more information visit: The Role: The Client Services Manager is a key strategic partner responsible for driving client retention, revenue growth, and overall satisfaction across high-priority accounts. Acting as the primary advocate for clients, this individual collaborates closely with Sales Directors, Trading, Analytics, and Strategy teams to deliver best-in-class digital advertising solutions. The role requires the ability to translate business objectives into actionable strategies that maximize performance, strengthen relationships, and contribute to the organizations commercial success. What we are looking for: Were seeking a professional with a strong track record of managing client relationships and delivering measurable business impact. The ideal candidate combines strategic acumen with hands-on execution skills, leveraging data and insights to drive decision-making. You excel at navigating cross-functional teams, anticipate client needs, and thrive in a fast-paced, results-oriented environment. A background in digital media, ad tech, or at an agency is highly valued, along with a passion for helping clients achieve their goals through innovative, data-driven solutions. Key Responsibilities: • Client Relationship & Strategic Account Management, • Serve as the primary point of contact for key clients, ensuring timely and professional communication., • Build and maintain strong relationships with stakeholders, proactively addressing concerns and identifying growth opportunities., • Develop a deep understanding of clients' industries, target audiences, and marketing objectives to drive tailored solutions., • Lead quarterly business reviews (QBRs), strategy sessions, and educational workshops to foster long-term partnerships., • Media Strategy & Campaign Execution, • Collaborate with clients to define measurable digital KPIs aligned with their overarching business goals., • Work cross-functionally with internal teams to ensure campaign strategy, execution, and performance exceed expectations., • Oversee the media planning and execution of programmatic and digital advertising campaigns, ensuring accuracy, timeliness, and budget adherence., • Analyze performance metrics and provide actionable insights to optimize campaign outcomes., • Revenue Growth & Upselling, • Identify new revenue opportunities, including upselling additional services and expanding product adoption., • Partner with Sales Directors to develop customized proposals and presentations that demonstrate value., • Work closely with commercial teams to support contract renewals, pricing strategies, and budget planning., • Cross-Functional Collaboration, • Partner with internal stakeholders across Sales, Trading, Analytics, Product, and Marketing to ensure seamless service delivery., • Lead internal meetings, campaign kick-offs, and post-campaign analyses to drive continuous improvement., • Ensure internal teams are aligned with client expectations, priorities, and strategic goals., • Industry Knowledge & Thought Leadership, • Stay ahead of industry trends, including advancements in programmatic buying, adtech, and digital marketing. Experience and Skills Requirements • 1-4 years of experience in client services, account management, or media planning within an adtech, programmatic, or digital marketing environment., • Understanding of DSPs, SSPs, audience targeting, and data-driven advertising strategies., • Experience managing a portfolio of enterprise clients or a book of business, • Ability to translate data into actionable insights and communicate performance results to both technical and non-technical stakeholders., • Proven success in upselling and revenue growth, with experience presenting to senior-level executives., • Strong organizational skills, with the ability to manage multiple accounts, projects, and deadlines simultaneously., • Excellent communication and presentation skills, with a client-first mindset., • Proficiency in Google Suite, Microsoft Office (Excel, PowerPoint), and project management tools (e.g., Asana, Monday.com, Jira)., • Experience leading and mentoring junior team members., • A proactive, solution-oriented attitude with a passion for digital innovation. What We Offer: • A competitive compensation package with a strong commission structure., • Flexible working options, including a hybrid model from our New York office., • Comprehensive benefits, including 401(k) contributions and health insurance., • Opportunities for growth in a fast-paced, global company recognized for its innovation in digital media, • 24 vacation days, • 2 days volunteering leave, • Team lunches from Uber eats covered up to $25 per office day! Salary Expectations: 80,000 base + commission Azerion is an equal opportunities employer committed to building a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role As a Senior Manager, Student Success, you're the strategic mastermind behind the entire supply operations of Inspria's marketplace. You will be matching ambitious students with the perfect counselors to guide them through admissions and test prep journeys. You are the heartbeat of the student experience at Inspira, blending relationship management, operational excellence, and creative problem-solving to ensure every student's success. You'll collaborate closely with internal teams, students, and families, acting as the trusted advisor who navigates each student through their personalized roadmap toward achieving their academic goals. Your energy, empathy, and proactive approach will directly shape students' futures and Inspira's continued growth. This is 100% onsite role based in NYC, requiring 5 days a week attendance in our Gramercy office. What You'll Do Customer Success & Escalations • Lead the customer escalation function to ensure fast, empathetic, and consistent issue resolution, • Develop SOPs and escalation protocols to improve quality and reduce refund rates, • Build out processes to track and improve NPS, CSAT, and retention metrics, • Architect and implement new processes to improve counselor performance, student experience, and business efficiency, • Leverage CRM and automation tools (HubSpot, etc.) to streamline workflows and maintain data integrity, • Lead operational planning and execution for new products, services, or verticals, • Collaborate cross-functionally across sales, marketing, product, and tech to ensure seamless launches, • Partner with sales and lifecycle marketing to design and implement upsell/cross-sell strategies, • Train counselors and student success teams to identify upsell opportunities during client interactions, • Build structured student feedback loops to capture insights on counselor performance and overall experience, • Translate feedback into continuous improvement plans, counselor training, and operational refinements, • Support and collaborate with a small student success team, contributing to a culture of accountability, continuous learning, and high performance, • Help identify skill gaps and contribute to development plans that strengthen the team over time, • For the right person, there is potential to grow into a leadership role as Inspira scales — but above all, we're looking for someone who executes with excellence first Who You Are • 5-8+ years of experience leading and scaling teams in operations, customer success, or program management, ideally within a high-growth service, education, or marketplace environment, • You've managed a small team of full-time employees (2–3 people) and know what it means to hire, coach, and develop others — but you're still hungry to grow as a leader yourself, • Proven ability to handle customer escalations and collaborate with internal stakeholders with empathy and clarity, • Background in managing or recruiting service providers (e.g., coaches, tutors, consultants) is a strong plus, • Hands-on experience working in a startup or high-growth marketplace business, • Familiarity with building and optimizing workflows in CRMs such as HubSpot, Salesforce, or Airtable, • Detail-oriented with a high bar for excellence, while knowing how to keep momentum and avoid getting stuck, • Thrive on ownership and autonomy, continuously improving processes and outcomes week over week, • Comfortable wearing many hats and able to discern when to build something new vs. optimize what already exists, • Energized by working with people and passionate about solving for both sides of a marketplace, • Collaborative, humble, and hardworking. You bring zero ego and a strong "roll-up-your-sleeves" mentalityWhat You'll Get, • A front-row seat at a fast-growing, mission-led company, • Autonomy to run an entire function, and real influence on the company's future, • Founders who care deeply about impact, and give you space to run, • A chance to help thousands of students realize their dreams, • Amazing people with a great vision and values, • Ability to work directly with co-founders and drive impact super quickly, • Your work directly impacts the lives and careers of students across the globe, • 100% coverage of health, vision, and dental benefits, • Flexible Paid-time Off, • Learning and Development Budget, • Retirement Savings Plans - 401k with matching, • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

Job DescriptionCustomer Success Manager Remote (U.S.) | Preference for East Coast Time Zone Direct Hire / Permanent PlacementHireNow Staffing is actively recruiting a seasoned, highly skilled Customer Success Manager on behalf of a valued client partner in the wholesale trade infrastructure startup sector. HireNow Staffing is acting as a direct placement partner for this Customer Success Manager opportunity.We are seeking a strategic, hands-on post-sales professional who can manage a high-value account portfolio, drive adoption, uncover expansion opportunities, and guide customers through operational and technical workflows. This role requires strong business acumen, consultative communication, and the ability to support customers using ERP-connected systems in complex operating environments.HireNow Disqualifier: Candidates with jumpy or unstable resumes will not be accepted or interviewed. We are prioritizing professionals with consistent tenure, progressive growth, and measurable customer impact.Key Responsibilities • Own a portfolio of approximately 70–100 customer accounts, driving retention, usage growth, payment volume, and expansion opportunities, • Conduct deep discovery sessions to understand customer workflows, operational pain points, and strategic goals, • Lead executive conversations with CFOs, Controllers, Operations leaders, and finance stakeholders through QBRs and ongoing engagement, • Drive adoption of platform capabilities such as automation tools, payment workflows, collections features, and credit-related solutions, • Monitor account health metrics and proactively build action plans to mitigate churn or underutilization risk, • Partner with Product teams to convert customer feedback into actionable enhancements and roadmap insights, • Collaborate cross-functionally with Sales, Implementation, Support, and Product teams to ensure successful outcomes, • Use AI tools, automation workflows, and data insights to improve internal efficiency and customer experience, • Identify expansion opportunities through consultative account planning and workflow optimization Required Qualifications (Highly Important), • 3–5+ years of experience in Customer Success, Account Management, Solutions Engineering, or strategic post-sales roles within a technically complex SaaS environment, • Experience supporting ERP-integrated software or operational systems such as SAP S/4HANA, NetSuite, Workday, or similar platforms, • Proven experience working with non-technical customers in industries such as distribution, wholesale, food service, logistics, hospitality, or blue-collar operations, • Strong executive communication skills with experience leading business reviews and stakeholder conversations, • Ability to explain technical workflows and product capabilities clearly to non-technical audiences, • Discovery-oriented mindset with strong problem-solving and consultative instincts, • Ability to manage a high-volume portfolio while maintaining service quality and growth focus, • Stable employment history with clear progression; candidates with jumpy resumes will not be considered Preferred Qualifications (Strongly Valued), • Experience at Series A–C startups or as an early post-sales hire building customer success processes, • Background in fintech, payments, accounts receivable, automation, or workflow software, • Hospitality, restaurant, food & beverage, or supply chain industry background, • Experience driving product adoption and expansion revenue beyond renewals, • Familiarity with AI tools and automation platforms for workflow efficiency, • Solutions Engineering experience blended with commercial customer ownership, • Strong analytical skills with ability to use account data to prioritize actions HireNow Disqualifiers, • Renewal-heavy CSM backgrounds where 50%+ of role was limited to renewals, • Unable to explain technical concepts clearly to customers, • Multiple consecutive job stints under two years without clear rationale, • No ERP-related software or operational systems exposure, • Base Salary: $96,000 – $128,000, • On-Target Earnings: $120,000 – $160,000+ (flexibility for exceptional candidates), • Additional Compensation: Meaningful equity + full benefits package, • Work Location: Fully Remote (U.S.) | Preference for East Coast Time Zone

Job DescriptionWho we are Findigs is on a mission to make renting work for all of us. Renting is one of life’s most critical experiences, yet the process is often slow, opaque, and unfair. We’re changing that by building the first end-to-end platform that turns complex screening into a seamless, high-trust experience for both property managers and renters. We’re growing fast – fueled by $78M in funding from the investors behind companies like Affirm, Gusto, and Uber. With a data-backed product that allows our customers to make smarter, more predictable decisions, and a team dedicated to transparency and precision, we’re not just improving the rental process; we’re setting the new standard for the entire industry. We’re aiming to double our impact this year, and we need builders, thinkers, and problem-solvers to help us scale. If you’re ready to modernize one of the most essential industries, we’d love for you to be a part of it. The Team The core function of the Customer Success team is to ensure our clients have a seamless experience and get the most out of the Findigs platform. We are the voice of the customer internally, and the face of Findigs externally. Beyond day-to-day support, our team’s insights are the foundation for customer retention, product strategy, and long-term growth. This role will touch all parts of the customer lifecycle and collaborate closely with our Product, Engineering, and Sales teams to build a best-in-class customer experience. The Role We are looking for an experienced Enterprise Customer Success Manager to serve as a strategic partner to our largest and most complex clients, while also supporting key mid-market accounts. This person will own the post-sale lifecycle for a portfolio of enterprise accounts, focusing on driving platform adoption, demonstrating value, and fostering long-term partnerships. The ideal candidate is a strategic problem-solver, a skilled relationship builder, and is comfortable navigating the complexities of large organizations. A high degree of ownership, a proactive approach, and the ability to influence key stakeholders are crucial. Fundamentally, this role is about building deep relationships and championing the success of our most strategic customers. This position is NYC-based, with an expectation of working from our New York office 3-4 days a week. While we have a strong preference for candidates in the NYC area, we are also open to considering remote candidates on the East or West Coast. Please note, we are unable to sponsor or take over sponsorship of an employment visa at this time. Where you will make an impact: • Serve as a strategic advisor and primary point of contact for a portfolio of enterprise and key mid-market clients, ensuring they achieve their business outcomes using the Findigs platform., • Develop and execute strategic account plans that drive platform adoption, retention, and expansion opportunities within your portfolio., • Lead executive business reviews (EBRs) and quarterly business reviews (QBRs) with key client stakeholders to report on value, share insights, and align on future goals., • Proactively monitor account health and product usage to identify and mitigate risks, while also uncovering opportunities for growth and expansion., • Partner with Sales and Implementations to facilitate seamless handoffs from the sales cycle and collaborate on renewal and expansion strategies., • Act as the voice of the customer, translating complex client feedback and requirements into actionable insights for our Product and Engineering teams., • Contribute to scaling and refining our customer success practice by helping define playbooks, processes, and best practices for our enterprise segment., • Navigate and resolve complex client escalations with a sense of urgency, collaborating with internal teams to ensure timely and effective resolution., • Mentor and guide members of the Customer Success team, sharing your expertise in enterprise account management.We’d love to hear from you if you have:, • 7+ years of experience in a customer-facing role, with a strong focus on managing a portfolio of large, complex enterprise accounts in a B2B SaaS environment., • Proven ability to build and maintain strategic relationships with senior executives and key stakeholders. A track record of driving product adoption, managing renewals, and identifying expansion opportunities within a client base., • Exceptional presentation skills with the ability to communicate complex concepts clearly and concisely to diverse audiences., • Deep understanding of customer success principles, methodologies, and best practices., • Experience with CRM and customer success platforms (e.g., Salesforce, HubSpot, Gainsight).Strong analytical and problem-solving skills with the ability to navigate ambiguous, complex client situations., • Willingness to embrace the unstructured, fast-paced environment of a high-growth startup., • Strong communication skills including the ability to translate complex technical issues.Nice-to-haves:, • Prior startup experience., • Experience in Proptech or Fintech.What we offer:, • Location: We operate on a hybrid schedule (3-4x times in-office per week), with in-office days at our newly renovated NoHo office., • Mission-Driven Culture: A collaborative, high-impact workplace where we challenge each other to grow, innovate, and drive meaningful change., • Competitive Compensation: Competitive OTE + Pre-IPO equity., • Generous Time Off: We trust our team to manage their own time and workload. That's why we offer a flexible Paid Time Off (PTO) policy, allowing you to take the time you need to rest and recharge. We also observe all company holidays.

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role As a Student Success Manager, you're the strategic mastermind behind the entire supply operations of Inspria's marketplace. You will be matching ambitious students with the perfect counselors to guide them through admissions and test prep journeys. You are the heartbeat of the student experience at Inspira, blending relationship management, operational excellence, and creative problem-solving to ensure every student's success. You'll collaborate closely with internal teams, students, and families, acting as the trusted advisor who navigates each student through their personalized roadmap toward achieving their academic goals. Your energy, empathy, and proactive approach will directly shape students' futures and Inspira's continued growth. This is 100% onsite role based in NYC, requiring 5 days a week attendance in our Gramercy office. What You'll Do Customer Success & Escalations • Lead the customer escalation function to ensure fast, empathetic, and consistent issue resolution, • Develop SOPs and escalation protocols to improve quality and reduce refund rates, • Build out processes to track and improve NPS, CSAT, and retention metrics, • Architect and implement new processes to improve counselor performance, student experience, and business efficiency, • Leverage CRM and automation tools (HubSpot, etc.) to streamline workflows and maintain data integrity, • Lead operational planning and execution for new products, services, or verticals, • Collaborate cross-functionally across sales, marketing, product, and tech to ensure seamless launches, • Partner with sales and lifecycle marketing to design and implement upsell/cross-sell strategies, • Train counselors and student success teams to identify upsell opportunities during client interactions, • Build structured student feedback loops to capture insights on counselor performance and overall experience, • Translate feedback into continuous improvement plans, counselor training, and operational refinements, • Support and collaborate with a small student success team, contributing to a culture of accountability, continuous learning, and high performance, • Help identify skill gaps and contribute to development plans that strengthen the team over time, • For the right person, there is potential to grow into a leadership role as Inspira scales — but above all, we're looking for someone who executes with excellence first Who You Are • 3–7 years of experience leading and scaling teams in operations, customer success, or program management, ideally within a high-growth service, education, or marketplace environment, • Proven ability to handle customer escalations and collaborate with internal stakeholders with empathy and clarity, • Background in managing or recruiting service providers (e.g., coaches, tutors, consultants) is a strong plus, • Hands-on experience working in a startup or high-growth marketplace business, • Familiarity with building and optimizing workflows in CRMs such as HubSpot, Salesforce, or Airtable, • Detail-oriented with a high bar for excellence, while knowing how to keep momentum and avoid getting stuck, • Thrive on ownership and autonomy, continuously improving processes and outcomes week over week, • Comfortable wearing many hats and able to discern when to build something new vs. optimize what already exists, • Energized by working with people and passionate about solving for both sides of a marketplace, • Collaborative, humble, and hardworking. You bring zero ego and a strong "roll-up-your-sleeves" mentalityWhat You'll Get, • A front-row seat at a fast-growing, mission-led company, • Autonomy to run an entire function, and real influence on the company's future, • Founders who care deeply about impact, and give you space to run, • A chance to help thousands of students realize their dreams, • Amazing people with a great vision and values, • Ability to work directly with co-founders and drive impact super quickly, • Your work directly impacts the lives and careers of students across the globe, • 100% coverage of health, vision, and dental benefits, • Flexible Paid-time Off, • Learning and Development Budget, • Retirement Savings Plans - 401k with matching, • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

Job Description At Reltio®, we believe data should fuel business success. Reltio's AI-powered data unification and management capabilities—encompassing entity resolution, multi-domain Data Unification, and data products—transform siloed data from disparate sources into unified, trusted, and interoperable data. The Reltio Connected Data Platform™ delivers interoperable data where and when it's needed, empowering data and analytics leaders with unparalleled business responsiveness. Leading enterprise brands—across multiple industries around the globe—rely on our award-winning data unification and cloud-native Data Unification capabilities to improve efficiency, manage risk and drive growth. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our "Customer First", we strive to ensure their success. We embrace our differences and are "Better Together" as One Reltio. We are always looking to "Simplify and Share" our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We "Own It". Every day, we innovate and evolve, so that today is "Always Better Than Yesterday". If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence. Reltio has earned numerous awards and top rankings for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you're ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let's talk! Job Summary: The Reltio Customer Success Manager (CSM) is responsible for driving customer adoption and retention, mitigating risk, and providing guidance and thought leadership for our customers throughout their relationship with Reltio. You will serve as the primary post-sale point of contact after implementation and use in-depth knowledge of the products being sold, the customer industry and/or business processes, and technical expertise to facilitate adoption and utilization of Reltio products. You will inspire and guide customers towards meeting their goals through delivering unified, interoperable data to their business. As a CSM at Reltio, you will be the champion of our customers, building and maintaining strong relationships to ensure their success on our platform and the retention and growth of our customer base. Job Duties and Responsibilities: • Account management for large enterprise customers to help them gain value from Reltio as measured by retention, adoption, growth, and customer advocacy., • Provide required visibility into Customer health by identifying adoption opportunities and retention risk to align internal teams around customer's success., • Build a comprehensive understanding of customers' business goals and objectives, crafting a strategic success plan that aligns with and supports the achievement of those goals, • Document and review the success plan, provide guidance on the customer journey and use a consultative approach to help customers achieve their goals, • Hold and grow a trusted advisor relationship with customer sponsors to such that all activities are closely aligned with the customer's business case, strategy and goals allowing the full potential of the Reltio solutions to be realized., • Track, report, and benchmark all milestone related adoption activities such that the overall success of the customer's initiative can be closely monitored including visibility to the executive sponsors., • Actively promote all current products the customer has licensed while identifying additional opportunities to showcase additional features, products and services., • Demonstrate product features beyond central functionality to help the customer achieve specific business results and maximum value, • Recommends specific solutions to achieve the customer's desired result that align with best practices of the product and industry., • Design metrics and measures in order to measure ROI on the company's products by the customer., • Timely data capture and documentation within internal applications to ensure data driven decisions are being made to proactively identify adoption and retention risk., • Work closely with the sales team to identify and pursue upsell and cross-sell opportunities, foster synergy, create alignment and collaborate on the creation of customer value., • Partner with extended customer-facing account teams to develop strategic and technical plans that help customers achieve their business objectives. Manage the execution of these plans including the tracking of objectives, stakeholders, milestones, risks and metrics., • Work with Marketing teams to boost customer advocacy and develop case studies., • Facilitate and lead customer meetings with an agenda driven prescriptive approach to capture and measure their outcomes and value using our product., • Bachelor's degree or equivalent experience;, • Minimum 5 years relevant work experience as a Technical CSM, Technical Account Manager or Success Architect in Enterprise Software space, • Deep knowledge of cloud software solutions, master data management, data governance, data quality and analytics concepts, architecture and use cases., • Ability to apply experience and deep industry knowledge to understand and navigate a customer's decision-making process, goals, strategies, and business objectives, • Ability to build consultative effectiveness and establish trust with internal and external customers, • Ability to clearly articulate and quantify the business value that the solution delivers, as well as the specific business problems it addresses., • Possess strong presentation, verbal and written communication skills and command credibility with senior executives, • Previous experience and expertise in data management consulting or solutioning, • Previous experience and expertise in software architecture and understanding how applications fit together within a customer's ecosystem., • Proven effectiveness at leading and facilitating executive meetings and workshops, • Previous Reltio Experience, • Reltio Certifications, • MBA or advanced degree At Reltio, we take a market-based approach to pay and consider a range of factors. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and other business considerations. Please note that the individual total compensation for this position will be determined at the Company's sole discretion using the factors noted. Reltio's current market range for this role is $121,000 - $240,000 Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. At Reltio, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. Overall Market Range$121,000—$240,000 USD Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Job Description This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is disrupting the legal profession around the globe. We are looking for a Customer Success Manager to help customers successfully adopt and maximize value from Luminance’s enterprise LegalTech platform. This role is ideal for someone who enjoys working in a consultative, outcomes-driven way and who is confident guiding customers through structured onboarding and long-term adoption journeys. As a Customer Success Manager at Luminance, you will partner with legal teams as they evolve their workflows and embrace AI-driven technology. You will play a key role in supporting customers through change, ensuring successful adoption, and helping them realize measurable value from their investment. The successful candidate will combine strong relationship-building skills with analytical thinking and disciplined delivery. You will manage onboarding milestones, align stakeholders, and act as a strategic partner as customers modernize their legal operations. We welcome candidates from Customer Success, Account Management, Project Management, Implementation, or client-facing legal roles including former lawyers who are passionate about technology and contributing to innovation within the legal industry. Responsibilities • Own and manage the post-sales customer experience across Luminance’s product suite, • Lead structured onboarding engagements, ensuring clear milestones, timelines, and stakeholder alignment, • Partner with customers as they adopt AI-driven solutions and modernize their legal workflows, • Guide customers through change management and drive strong user adoption across teams, • Act as the primary point of contact during onboarding and early lifecycle phases, • Build trusted relationships with key stakeholders across legal and business teams, • Partner with Sales, Implementation Specialists, Product, and Support teams to ensure a seamless and effective customer journey, • Monitor customer engagement and proactively address risks and opportunities, • Identify opportunities for account growth, renewals, and expanded product usage, • Advocate for customers internally, representing their feedback and priorities to Product and leadership teams to enhance product development and service delivery, • Deliver product demonstrations, training sessions, and enablement support Requirements • Experience in Customer Success, Account Management, Project Management, Implementation, Implementation Specialist, or a related customer-facing role within B2B SaaS - or experience as a legal professional transitioning into LegalTech, • Demonstrated ability to manage structured onboarding processes or customer-facing projects, • Experience supporting customers through technology adoption or organizational change initiatives, • Strong organizational and project management skills, with the ability to manage timelines and stakeholder expectations, • Experience supporting customers on guided, consultative software platforms (not purely self-serve), • Strong communication and stakeholder-management skills, • Ability to quickly learn and confidently explain advanced product functionality, • Analytical, proactive, and solution-oriented mindset, • Bachelor’s degree or equivalent practical experience Compensation - $75,000 - $80,000 Benefits discretionary bonus per quarter

Who is Copyleaks? We’re dedicated to cultivating secure environments that encourage the sharing of ideas and empower authenticity. Each day, the world’s largest businesses and educational institutes and millions of individuals trust our exclusive AI-powered text analysis to identify potential plagiarism and AI-generated content, provide full transparency around responsible AI adoption, ensure error-free writing, and protect IP and copyright. We’re looking for a dynamic Sr. Customer Success Manager for the Enterprise segment to join our growing Success Team. Reporting to the Vice President of Customer Success and collaborating closely with sales, and the R&D team, you’ll support our customers throughout the post-sales customer journey, responsible for customer retention, growth support and advocacy. About the role: • Main contact for key customers, responsible for the orchestration or execution of customer success deliverables, customer experience, renewal, and growth., • Ensure customers reach their business objectives related to the use of our services by proactively providing customers with change management, process and technology best practices., • Develop and maintain stakeholder relationships with the customer’s IT and business leadership and decision-makers within customer organizations, from project team to senior/executive management., • Develop and expand relationships with decision making stakeholders and project teams to understand and help deliver business value., • Create and execute engagement plans to identify and mitigate risks to customer retention and growth., • Drive a highly effective renewal process and ensure growth opportunities are identified and shared with the sales team., • Be the internal voice of the customer, influencing product road map and how we operate., • Be an integral part of how we grow and develop our Customer Success strategy. Identify opportunities for how we work to effectively and efficiently engage with customers and help build scalable and repeatable processes and programs. Key skills: • Consultative engagement skills with emphasis on problem solving and communication, • Change management and communication experience in driving systems business value and adoption, • Strong commercial skills and awareness, • AI-augmented productivity skills to deliver work efficiently but more importantly with high impact, • Internal cross team collaboration, • Relationship building across customers’ hierarchies and functions, • Thriving in an evolving scale-up environment, desire to be part of building and growing an AI company, • Working knowledge across countries and cultures is a strong benefit Qualifications • 5+ years of experience in Customer Success, Account Management, or similar client-facing roles within B2B SaaS, • Proven ability to drive customer retention, renewals, and expansion within enterprise accounts, • Strong stakeholder management skills, with experience engaging both technical teams and executive leadership, • Demonstrated consultative approach and commercial acumen, including identifying growth opportunities and mitigating churn risk, • Ability to commute 3x per week to the Flatiron office (Manhattan, NY)

Job Description The Client Service Manager leads Tier 3 client relationships and supports delivery coordination across Tier 2 accounts. The role involves managing communications, tracking project deliverables, and ensuring a smooth client experience from project kickoff through to delivery. The Manager works closely with internal teams to clarify briefs and ensure clients feel informed and supported at every stage. Responsibilities Client Strategy & Relationship Management • Manages Tier 3 client accounts and supports Tier 2 engagements under the guidance of Senior Managers., • Acts as the main point of contact for assigned clients, ensuring smooth day-to-day communications and proactive updates., • Builds trust with clients by being responsive, organized, and solutions-oriented, especially during active project phases. Account Growth & Commercial Development • Identifies opportunities for repeat business or additional services based on understanding of client needs and engagement history., • Escalates growth opportunities to Senior Managers or Directors with context and supporting insights., • Prepares first drafts of scopes and proposals for returning clients in collaboration with internal teams. Client Delivery Governance • Ensures timely briefing, documentation, and tracking of deliverables., • Owns regular client check-ins during live projects, ensuring expectations are clearly set and updates are shared., • Supports project debriefs and feedback loops, helping track satisfaction and delivery alignment. Cross-Functional Collaboration • Works closely with Project Managers to ensure client briefs are clearly communicated and deliverables are on track., • Flags risks, delays, or client concerns early and helps coordinate appropriate responses., • Participates in project kickoff, midpoint, and wrap-up meetings as the CS representative. Team Leadership & Capability Development • Mentors Coordinators and junior team members in client etiquette, documentation quality, and service mindset., • Shares feedback with Senior Managers on process friction points and team development needs. Process & Tools Optimisation • Maintains CRM records, project documentation, and communication logs in an organized and consistent manner., • Supports testing and roll-out of new tools, templates, and workflows within the CS team., • Helps document common client questions or challenges to inform SOP development. Reporting, Feedback & Escalation Management • Keeps client satisfaction and project feedback up to date in HubSpot or other CRM platforms., • Flags service issues or communication gaps to senior team members with clear documentation., • Tracks key account milestones and supports preparation of quarterly tiering review inputs. Hiring & Onboarding • Provides feedback during hiring process for Coordinator roles., • 3–5 years in client-facing or agency coordination roles, • Hands-on experience managing day-to-day client communication, • Strong organizational and time management skills, • Skilled in briefing, documentation, and stakeholder follow-ups, • Basic understanding of project management principles, • Familiar with tools like HubSpot, Google Workspace, Monday.com, • Comfortable leading meetings and calls independently, • Strong problem-solving and multitasking ability, • Salary: $70 to 90k per annum depending on experience, • Bonus Scheme: based on annual company performance, • Retirement Plan (401k), • Health Care Plan (Medical, Dental & Vision), • Gym membership, • Fantastic office environment in a nice location

Job Description Spate is seeking a client-obsessed, detail-oriented Junior Customer Success Manager to join our growing team. This role is ideal for someone who thrives in a fast-paced environment, takes pride in delivering an exceptional client experience, and knows how to turn data into value for the brands they work with. Spate is the machine intelligence platform used by top industry beauty brands for marketing and product innovation. We analyze over 20 billion search signals to spot the next big beauty trend and help brands identify what consumers really want. Spate was founded by two ex-Googlers that built the Google trendspotting division and uncovered trends such as turmeric, cold brew, and face masks. With a strong proven track record, Spate has become the trusted source for beauty data across publications such as the New York Times, WWD, Vogue, and CEW. As a Junior CSM at Spate, you'll own a portfolio of accounts across the beauty and wellness space — serving as the primary relationship owner from onboarding through renewal and upsells. You'll be responsible for driving retention, deepening product adoption, and the long-term client health across some of the top beauty brands in the industry. Day-to-day, you'll work closely with our Sales, Insights, and Product teams to ensure clients are getting maximum value from the platform, and advocate internally when they're not. You'll onboard new clients with confidence, leveraging a proven playbook built across 200+ accounts. We're looking for a beauty enthusiast who's equally comfortable talking data. We'll train you on how to use Spate's trend intelligence for product development and marketing in beauty, but you'll bring the curiosity and drive to make that knowledge stick. Responsibilities • Own a portfolio of accounts across multiple tiers; manage relationships, health, and outcomes end-to-end, • Lead structured onboarding and training for new clients, ensuring fast time-to-value and strong product adoption, • Monitor account health and proactively engage at-risk accounts before churn signals escalate, • Drive renewal conversations, negotiate contracts, and maintain a high net revenue retention rate, • Conduct regular check-ins and strategic touch points with key stakeholders, • Translate platform data into actionable use cases tailored to each client's business goals, • Maintain clean, up-to-date records in CRM (HubSpot/ChurnZero) — activity logging, health scores, and contact data, • 2 - 4 years of experience in Customer Success, Account Management, client services, or a consultative client-facing SaaS role, • Demonstrated track record of owning renewals and hitting retention or satisfation targets, • Strategic thinker with a bias towards action in a fast-paced environment, • Self-starter with proven creative problem-solving credentials, • Strong executive presence — comfortable presenting to senior stakeholders and navigating complex organizations, • Exceptional written and verbal communication skills, • Highly organized and detail-oriented, with the ability to manage a large book of business without things slipping, • Excited about being part of a growing team, • Authorized to work in the U.S. Preferred Qualifications • Experience in beauty, CPG, retail, or trend/consumer insights industries, • Background in agency, consulting, market research, analytics, or brand management a plus, • Familiarity with HubSpot, ChurnZero, or similar CS platforms About Spate At Spate, we use data science to predict the next big consumer trend in beauty, personal care & food. Spate was founded in 2018 by Yarden Horwitz & Olivier Zimmer, two ex-Googlers who led the trendspotting division at Google and uncovered trends such as turmeric, cold brew, and face masks. Spate has been funded by the prestigious Y Combinator incubator and Initialized Capital. We currently have ~200 clients in the U.S., mainly in the beauty space from direct-to-consumer brands to big names such as L’Oréal, Estée Lauder, Unilever, and more. As two ex-Googlers with a passion for using data to spot new patterns in consumer behavior, and we have made it our mission to build the world’s greatest consumer trends prediction platform of all time. And not just because we want to be trendy, but because we want to help brands get better at giving consumers what they really want. Brands waste over $200BN every year due to product launch failures and inventory waste. By spotting Turmeric, we were able to tell brands to stop wasting money on kale products and provide consumers with glorious golden milk lattes instead - because that’s what consumers want. How do we do this? We tap into publicly available consumer data (anonymous and aggregated) to identify interesting shifts in consumer behavior. We leverage the latest available technology in ML to solve problems in ways that have never been explored before. Why Spate? • Join a well-funded company that is working with the top brands in beauty, wellness & consumer goods, • Work directly with the founders to set the direction of the company, • Grow in a fast-paced environment, • Always be up-to-date on the latest trends! We enjoy a casual atmosphere, but our culture is about getting things done. We are passionate yet pragmatic when it comes to solving problems in a fast-paced environment. Our standards are high, but we thrive on working with people we respect and can learn from. We’re flexible on work styles as long as everyone is getting their work done - and getting it done well. We are an equal opportunity employer where our diversity and inclusion are central pillars of our company strategy. We look for applicants who understand, embrace, and thrive in a multicultural and increasingly globalized world. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Spate offers: • Health Care Plan (Medical, Dental & Vision), • Paid Time Off (Vacation, Sick & Public Holidays), • Work From Home flexibility, • You would be expected to come to the NY office twice a week, with the flexibility to work remotely during the year upon your manager's approval, • Salary for this role: $80K to $90K + $20K OTE ($100K - $110K total)

Job Description YOOBIC is the leading AI powered frontline employee experience platform. While most tech companies build for desk based teams, we build the operating system for the deskless workforce. The 80 percent of global employees who power retail and hospitality. Our mobile first platform helps frontline teams communicate, learn, and execute better every day. By combining operational data, Predictive Analytics, and AI, we help the world’s biggest brands turn frontline execution into a competitive advantage. Trusted by 300 plus global brands including Michaels, Mattress Firm and National Vision. YOOBIC is scaling fast. Backed by a 50 million dollar Series C and investors including Highland Europe, Felix Capital, and Insight Partners, we are building the future of frontline work. As a Customer Success Manager at YOOBIC, you own the long term success of some of our most strategic clients. You are accountable for adoption, value realization, and retention. You act as a trusted advisor to senior stakeholders and a strong internal voice for the customer. Why This Is Your Next Career Move * Strategic Ownership. You do not just manage relationships. You shape strategy, influence outcomes, and drive long term success for complex enterprise clients Executive Exposure. * You partner with senior client stakeholders and lead high stakes QBRs focused on value, ROI, and operational impact. * Business Impact. Your work directly affects customer retention, expansion, and YOOBIC’s growth across key accounts. What You’ll Achieve * Own Strategic Client Relationships. Manage and grow relationships with senior stakeholders across YOOBIC’s largest and most complex clients. * Drive Adoption and Value. Ensure customers fully adopt the platform and realise measurable business outcomes. * Lead Executive Reviews. Run Quarterly Business Reviews and Operational Reviews that align YOOBIC to client objectives and long term strategy. * Act as a Trusted Advisor. Guide clients on best practice, operating models, and change management to maximise value. * Spot Risk and Opportunity Early. Identify potential challenges, unblock issues, and surface opportunities to improve performance and efficiency. * Use Data to Influence Decisions. Leverage YOOBIC data, KPIs, and client metrics to support decision making and prove impact. * Partner Cross Functionally. Work closely with Sales, Account Management, Product, and Support to deliver a joined up customer experience. * Influence Product Direction. Partner with Product teams to feed market insight and client needs into the product roadmap. * Raise the Bar on Customer Success. Share best practices globally and help evolve how we operate as a Customer Success organisation. Who You Are * The Strategic CSM. You have strong experience in Customer Success, Client Relationship Management, or Consulting within B2B SaaS, ideally with enterprise or strategic clients. * Or the Retail Expert. You bring deep experience from retail operations, VM, or frontline communications and know how stores really work. * The Relationship Builder. You are confident, client facing, and comfortable managing senior stakeholders. * The Data Led Thinker. You use data, KPIs, and insights to guide conversations and influence outcomes. * The Owner. You take initiative, move fast, and feel accountable for results. * The Problem Solver. You thrive in complexity, adapt quickly, and find solutions in ambiguous situations. * The Operator. You prioritise well, manage competing demands, and stay organised. * Based in NY * Bonus Points: Previous experience with YOOBIC or similar frontline platforms. What we offer... * Hybrid working in NY * 20 days PTO + 8 public holidays (plus 3 floating holidays to choose from) * Medical cover and EAP (Employee Assistance Program) * Company covered Life insurance coverage * Company covered long term disability coverage * An amazing 401k contribution - We contribute even if you don’t! * ADP discounts for a whole host of items (including electronics, Childcare, travel, etc…) * Free online HIIT sessions + gym discounts The base salary range for this position is $135,000–$150,000 per year. This represents our good faith estimate of the compensation at the time of posting. Final compensation will be determined based on experience, skills, and location.

Role Overview This dual role is based in CIB US and reports to the Head of Corporate Security in the US. It combines leadership of Identity and Access Management (IAM) with oversight of Physical Security strategy across BBVA CIB USA operations. Identity and Access Management (IAM) The IAM Senior Manager is responsible for defining, establishing, maintaining, and governing identities and access across the organization. This includes assessing business access requirements and ensuring that access to systems and applications is provisioned, maintained, and revoked in accordance with robust security principles, engineering standards, and corporate governance frameworks. The role works closely with IT, cybersecurity operations and incident response, business units, and third-party partners. It drives identity provisioning, access governance, and the implementation of Single Sign-On (SSO) and Multi-Factor Authentication (MFA), ensuring alignment with corporate standards for user and privileged access. Physical Security In parallel, the role sets the strategy and drives execution of a risk-based physical security program for BBVA CIB USA across offices in New York, Houston, and Miami. As BBVA operates as a tenant, this responsibility is delivered through strong coordination with building management and external security providers, ensuring the protection of people, facilities, and material nonpublic information (MNPI), while supporting business operations in trading floors and other mission-critical environments. Responsibilities include defining policies, governance, and technology decisions; leading incident preparedness and response; and overseeing coordination with landlord-managed guard services and other third-party providers. The role ensures transparent reporting to senior management and relevant Security and Risk Committees. Performance will be measured through risk reduction, system reliability, operational excellence, and regulatory readiness, including: • Incident rate reduction, • Effective security coverage through third-party providers, • Premises and building uptime, • Credential issuance SLAs, • Audit action closure Leadership & Strategic Alignment This role requires a strong risk management strategist profile, with a deep understanding of physical security, identity security, business operations, and the evolving threat landscape across both physical and digital domains. It acts as a key liaison across identity security, physical security, business continuity, and regulatory compliance, in close coordination with cybersecurity, IT, risk management, and external stakeholders such as building management. Identity and Access Management Duties • Lead the implementation of Corporate Governance for User Access Management across all business systems within the scope of BBVA CIB US., • Drive the implementation of the Privileged Access Management (PAM) program, ensuring full alignment with corporate governance standards for the management of privileged access., • Act as a key liaison between local engineering teams and the CIB Corporate Identity Security function, including the Profiling Office, RPA, and Authorizations units., • Lead and develop the IAM function across governance, policies, and technology solutions, including Single Sign-On (SSO), directories, certificates, Multi-Factor Authentication (MFA), and privileged account management., • Oversee periodic access reviews and certification processes to ensure appropriate access to business systems and unstructured data., • Manage user access across internal systems and external entities, coordinating with local and global security and IT operations to ensure effective end-to-end access lifecycle management (provisioning, modification, and deprovisioning)., • Deliver IAM projects on time and within budget, ensuring alignment with business and security objectives., • Implement authentication, authorization, and federation capabilities with the BBVA Identity Provider to enable seamless SSO and MFA across business systems., • Partner with business units to understand access requirements and provide IAM solutions that align with operational needs and security standards., • Lead the adoption and implementation of BBVA corporate Key Management policies, procedures, and governance frameworks across BBVA CIB US., • Define and enforce roles, responsibilities, and separation of duties for key custodians, approvers, and operational teams consistent with corporate governance., • Establish and maintain formal key lifecycle processes (generation, distribution, storage, rotation, revocation, backup/escrow, compromise handling, and secure destruction) that adhere to corporate requirements., • Maintain an authoritative inventory and classification of cryptographic keys and certificates for CIB US, applying corporate classification, retention and protection rules. Strategy & Governance • Define the enterprise physical security strategy, standards, and policies aligned to business risk, • Maintain a multi-year maturity roadmap, KPIs, and quarterly reporting to leadership and the Risk Committee., • Develop and maintain comprehensive emergency response plans for a wide range of scenarios. This includes conducting regular drills and training staff to ensure a quick and orderly response. Establish emergency response protocols for fires, evacuations, physical threats, or violent attacks. Incident Response & Resilience • Perform site risk assessments and reviews; prioritize mitigations., • Work with HR and Legal to run threat intel, workplace violence, and insider risk playbooks., • Guaranty the protection of MNPI in restricted areas via zoning and enhanced controls., • Lead 24×7 operations control; oversee CCTV/VMS, alarms, visitor management, badging and keys/locks., • Implement and oversee access control systems, including biometric technology and the CCTV surveillance network.. Supervise the protection of critical facilities, including server rooms, sensitive records, and restricted areas. Design and implement office security plans covering access controls, CCTV surveillance, visitor management, and intrusion prevention measures., • Implement mailroom screening, restricted areas, event security, executive protection by risk, and travel security., • Coordinate with landlords to enforce building standards and post orders. Work closely with building administration to align the firm’s security protocols with those of the property, including evacuation plans, fire drills, and response to external threats., • Train employees in basic protocols: access control, physical data security, emergency response behavior, and conduct regular evacuation drills and response plan trainings, • Integrate with BCP/DR; conduct after-action reviews and remediate findings. Audit • Ensure adherence to the BBVA Security guidelines, and applicable building/occupancy codes., • Coordinate internal/external audits and address sector-specific regulatory expectations. Investigation and Liaison with Law Enforcement • Stay ahead of potential threats by actively monitoring criminal, terrorist, or activist risks that could impact the firm. Provide periodic reports to the Risk Committee or senior management on incidents, vulnerabilities, and required improvements., • Internal Investigations: Coordinate with the compliance function to ensure that security measures align with international and regulatory standards, and lead or supervise investigations into security incidents such as thefts, threats, or policy violations., • Liaison with Security Agencies: Serve as the primary point of contact with local, state, and federal security agencies, including the New York Police Department (NYPD) and the FBI. This relationship is critical for information sharing and coordinated response during emergencies. Coordinate as well with private security vendors and local authorities (NYPD, FBI in the case of major risks). Qualifications and Experience • 7+ years related experience, • 3+ leading multi-site programs in the U.S., • Experience in security administration, with 3-plus years’ technical hands-on IAM practitioner., • Experience administering IAM systems and access controls aligning with security governance fundamentals, • Financial services or mission-critical environment experience., • Proficiency with Security system design, business continuity, vendor management, and metrics., • Strong written and oral communication skills across varying levels of the organization., • Demonstrated experience in analysis of risks/intelligence/threats, • Demonstrated experience in coordinating operations and interchange of information with public institutions, such Police, Defense, international Intelligence Agencies, • Familiar with one or more regulatory requirements and laws such as, but not limited to, 23 NYCRR part 500, FFIEC, SOX, GDPR, CCPA, Regulation S-P, GLBA . Additionally, experience in one or more of the following is required: ISO 27001, NIST CSF, or the AI Risk Management Framework., • Languages : English , Spanish a plus Certification Requirements • Preferred certifications as Director/Deputy/Responsible of Security or equivalent certifications, • One or more of the following is preferred but not required : CPP , CISSP , CISM All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. With respect to this position in our New York Office, the expected base salary ranges from $180,000 to $195,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus. *Employment eligibility to work with BBVA in the U.S. is required as the company will not pursue visa sponsorship for these positions

Who You Are: The Manager, Strategic Sourcing is responsible for developing and executing sourcing strategies across the Marketing & Advertising category that drive cost savings, improve supplier performance, and ensure category compliance. This role leads sourcing events (RFIs, RFPs, negotiations), monitors the market, and builds supplier relationships. This person may also coach junior sourcing and procurement staff and partner with internal stakeholders to align procurement efforts with business needs. Success requires the ability to manage and prioritize multiple projects / initiatives simultaneously, often across different business units and timelines. What You’ll Do: • Develop multi-year category strategies aligned with business objectives and global strategic sourcing priorities., • Partner with internal stakeholders to establish spend baselines and annual savings targets, ensuring alignment and formal savings validation., • Serve as a procurement subject matter expert, utilizing industry trends, internal spend data, and analytical insights to identify optimization opportunities that support business goals., • Lead the development and execution of sourcing strategies and supplier spend management initiatives, including complex sourcing projects and contract negotiations to maximize value., • Apply advanced analytics and procurement technologies to support data-driven sourcing decisions and uncover cost and efficiency opportunities., • Build strong relationships with key business stakeholders to understand their needs and serve as a trusted advisor for managing spend and supplier relationships., • Foster cross-functional collaboration with IT, Marketing, Advertising, Finance, Operations, HR, Privacy, and Legal to align sourcing initiatives and drive business outcomes., • Ensure compliance with procurement policy, • Manage the resolution of sourcing and supplier-related issues., • Continuously evaluate the market for new suppliers, products, and services to enhance category strategies and deliver maximum value., • Review and negotiate supplier agreements to support the organization’s short-, mid-, and long-term business needs., • Leverage data analytics for cost modeling and total cost of ownership (TCO) analysis to support business cases, sourcing strategies, and negotiations. You’ll Need to Have: • 5–8 years in procurement, category management or strategic sourcing with specific category expertise across social, digital, media, marketing, and advertising services, • Bachelor’s degree in supply chain, finance, business administration, or a related field, • Excellent stakeholder and supplier relationship management, • Experience running competitive bids and managing supplier performance, • Strong negotiation and influencing skills, • Analytical thinking and prioritization, • Proficiency in Excel and sourcing tools (e.g., Ariba, Coupa, spend analytics, CLM, etc.), • Ability to be based in our East Rutherford office with regular travel to our NYC office Capri Perks: • Generous Paid Time Off & Holiday Schedule, • Summer Fridays, • Internal mobility across Versace, Jimmy Choo and Michael Kors, • Cross-brand Discount, • Exclusive Employee Sales, • Fav 5 Cards (MK Discount for friends and family), • 401k Match, • Paid Parental Leave, • Thrive Wellness Program, • Commuter Benefits, • Gym Discounts The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at . In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.

Position Overview: A member of the executive team, the Chief Program Officer (“CPO”) is a senior executive tasked with overseeing the strategic and day-to-day direction of Hot Bread Kitchen’s programs. The CPO leads all program innovation, design, implementation and impact measurement, while providing motivational and inspirational leadership to all organizational staff, with a focus on the program team. A seasoned leader with a steady, objective presence and a commitment to continuous improvement, the ideal candidate thrives on analyzing complex information and ensuring processes are optimized for accuracy and efficiency, while also taking ownership, being results-driven, and delivering impact. At a pivotal moment of organizational growth, the CPO will play a critical role in strengthening operational infrastructure, building scalable systems, and ensuring that programs are delivered with clarity, consistency, and measurable impact. This leader will balance strategic execution with operational excellence—translating vision into disciplined workplans, clear priorities, and sustainable processes across a complex portfolio of programs. Equally important, the CPO will also be an exceptional people leader who centers staff development, trust-building and team cohesion – co-creating solutions with staff and grounding decisions in the lived experiences of the organization’s members. The CPO will ensure that growth and innovation are built in partnership with and through the strength of the existing team. As a senior executive, the CPO is a lead participant in the organization’s strategic planning and decision-making and helps to ensure that program strategy and delivery advance the overall mission and direction of the agency. The CPO reports directly to the Chief Executive Officer (“CEO”) and oversees five direct reports and a total team that is currently comprised of 40+ staff members working 9AM-10PM nearly daily, and delivering: (1) workforce development; (2) small business development; (3) community and member engagement; and (4) program evaluation, training, and innovation. This role requires a highly autonomous, experienced leader who can quickly assess organizational needs, implement improvements, and operate effectively in a fast-paced, high-expectation environment. The CPO will also engage the Board of Directors under the direction of the CEO, providing reports at Board meetings and serving as the staff liaison to the Program Committee, and will engage with advisory boards in various capacities. Key Responsibilities: Leadership and Program Strategy: • Act as a thought partner to the CEO on all aspects of organizational strategy and day-to-day operations, including but not limited to the organization’s programs., • Act as a trusted and effective partner to the CEO in a fast-paced, highly collaborative environment—offering data-driven recommendations, helping to prioritize competing demands, and challenging thoughtfully, constructively as needed to ensure focus and maximize impact., • As a member of the executive team, provide holistic strategic and operational oversight to the organization and its employees., • Partner closely with the Chief Financial & Operating Officer (CFOO) as a key collaborator, aligning program strategy with operational planning, budgeting, and infrastructure to support sustainable growth., • Co-own organizational priority-setting, long-term planning, and execution with executive team peers, ensuring alignment across functions., • In partnership with all senior leadership, play a lead role in the overall development, strategic planning, service delivery, and management of Hot Bread Kitchen’s programs., • Translate organizational strategy into clear, actional workplans, and KPIs, ensuring alignment across programs and accountability for results., • Directly supervise key program areas, working closely with senior program staff to build their skills and confidence so that they can develop and deliver impactful, relevant, and innovative programming., • Establish annual program and staff goals and objectives and track results against these goals as well as accountability protocols, ensuring that the expectations of funders, partners, constituents, clients, and other stakeholders are consistently met., • Drive clarity and discipline to prioritization, ensuring teams are focused on the highest impact work and reducing unnecessary burden and inefficiencies across the organization., • Oversee effective program operations, including maintaining up to date program policies, protocols, and processes that ensure equity and safety during service delivery., • Lead efforts to streamline and strengthen core operational processes, improving efficiency, consistency, and scalability across all programs., • Ensure sufficient risk mitigation within, and adequate staffing of, all programs, across all sites and hours of operations; lead, or appropriately delegate, the response to any program-related emergencies., • Alongside the executive and senior team, serve as an internal and external spokesperson and bridge-builder on Hot Bread Kitchen’s programs and systems change work., • Partner with external stakeholders, including funders and donors, to clearly articulate program strategy, outcomes, and impact. Evaluation, Impact Analysis, and Innovation: • Consistently explore opportunities for program expansion and innovation by staying abreast of key workforce and small business development trends and issues. Identify and incubate new program opportunities driven by program data and through external trends and issues., • Ensure timely data collection and reporting so that all staff have one source of data, • Analyze, assess, and continuously improve programs based on data collected and implement corrective measures if needed., • Use data and cost-benefit analysis to inform decision-making, prioritization, and resource allocation., • Oversee artificial intelligence innovation at the organization. Team Leadership and Management: • Serve as an exceptional people manager who builds trust, cohesion, and strong relationships across a diverse, highly talented team of 40+ staff., • Lead a high-functioning Program Leadership Team (PLT), establishing consistent management structures such as weekly leadership meetings, shared planning templates, and prioritization tools that drive alignment, accountability, and cross-team visibility., • Create a culture where staff feel heard, valued, and empowered—actively engaging team members in shaping strategy and decision-making., • Determine staffing plans to achieve program goals and objectives and participate in hiring decisions for new program staff, ensuring alignment with Hot Bread Kitchen’s core competencies and values, • Identify skills gaps and needs and ensure training opportunities that will develop program staff capacity to deliver impactful programming., • Organize program staff offsites to develop team cohesion and connection with another and the work. Fundraising and Fiscal Management: • Partner with the Chief Advancement Officer and Vice President of Development, supporting fundraising efforts, including grant concept development, writing, reporting, and meetings with funders, government agencies, and other stakeholders., • Effectively translate program outcomes and impact into compelling, data-driven narratives for funders and external stakeholders., • Partner with the CFOO and members of the program senior team to prepare an annual program budget and manage effectively within this budget. The Leader: Qualifications and Experience: • Has a deep passion for Hot Bread Kitchen's mission and vision to advance economic mobility utilizing New York City's vibrant food industry., • At least 8 years of senior management experience overseeing a team or department that includes managers of managers, preferably from a nonprofit organization focused on workforce development, with the ability to lead program and data metrics functions., • Experience leading complex program operations at scale (40+ staff), with a track record of improving systems, processes, and team effectiveness., • Excellence in organizational management with the ability to coach senior-level staff to manage and develop high-performance teams and implement program strategies., • Exceptional collaboration and people management skills, with a demonstrated ability to build trust; develop strong relationships; work effectively with diverse communication styles; and create cohesive, high-performing teams., • Analytic and decisive decision maker with the ability to prioritize and communicate to staff key objectives and tactics necessary to achieve organizational goals., • Unwavering commitment to quality programs and data-driven program evaluation., • Experience building or strengthening program evaluation frameworks, including KPIs, impact measurement, and workforce development outcomes., • Exceptional written and verbal communication skills; a persuasive and passionate communicator with strong public speaking skills., • Action-oriented, entrepreneurial, flexible, and innovative approach to operational management., • Demonstrated “roll-up-your-sleeves” approach and willingness to deeply engage in program work and understand frontline realities., • Deep curiosity, humility, relationship-builder, integrity, positive attitude, mission-driven, and self-directed., • A commitment to the values of diversity, equity, inclusion, and belonging and passion for social justice and the organization’s greater mission., • Strong preference for candidates with Salesforce experience; familiarity with the food/hospitality industry and/or social enterprise models is highly desirable. Location: • Hot Bread Kitchen’s headquarters is located at 75 9th Ave., Suite 0610, New York, NY 10011, however programming takes place in other locations throughout New York City. This role is in-person with flexibility for hybrid when possible., • Requires occasional travel (3-4 times per year) and regular availability for evening events.

Job DescriptionDescription: About Us At Biz2Credit, we seek individuals who are eager to join a dynamic and innovative fintech company on a mission to transform the lending landscape for small businesses. Our values of Collaboration, Responsibility, Empowerment, Disruption, Innovation, and Trust guide everything we do, and our purpose of helping small businesses succeed drives us forward. As a company, we believe that with the right tools and support, small business owners can achieve their dreams, and we're here to make that happen. That's why we're dedicated to developing cutting-edge solutions. One of them is our Biz2X platform, a fully configurable SaaS solution that leverages artificial intelligence and machine learning to make lending more efficient, effective, and accessible. But we're more than just another FinTech company. We're a team of individuals who bring their unique personalities, backgrounds, and experiences to work every day. We believe that diversity makes us stronger, and that's why we value a culture that is inclusive and supportive. We're looking for people who are excited about the opportunity to make a difference, who want to work in an environment that is both challenging and fun, and who are eager to bring their whole selves to work. So, if you're someone who is eager to join a company that is making a real impact, who values a positive and inclusive workplace culture, and who is ready to be a part of a team that is changing the lending landscape, we want to hear from you. Come join us and be a part of something truly special at Biz2Credit. About the Role We are seeking a Partnership & Client Success Manager who blends operational strength, relationship management, and fintech industry knowledge. This person will work closely with our Head of Partnerships to scale our embedded lending ecosystem, improve partner activation, drive revenue, and ensure integrated partners (SaaS, Payroll, and Banks) have a seamless experience. This is a hands-on, analytical, process-driven role — ideal for someone who understands the mechanics of SMB lending, partner integrations, and the day-to-day realities of managing high-value B2B partnerships. Key Responsibilities Partnership Operations & Optimization • Own the operational performance of key partnerships, • Analyze the partnership funnel end-to-end: lead flow, conversion, partner engagement, and revenue impact, • Identify bottlenecks and implement process improvements within embedded workflows to increase throughput and partner-driven loan volume, • Collaborate with Product, Marketing, and Sales Ops to streamline workflows and partner integrations, • Serve as the primary operational contact for partner teams, • Ensure partners understand Biz2Credit’s products, processes, and value proposition, • Manage onboarding, training, and ongoing enablement for partner-facing teams, • Monitor partner satisfaction and proactively address issues before they escalate, • Work with the Strategic Partnerships Lead to identify upsell, cross-sell, and expansion opportunities, • Support new partnership launches with operational readiness and execution, • Provide insights and recommendations to leadership on partnership performance and growth opportunities, • Participate in quarterly business reviews with partnersRequirements:, • 5+ years in client success, partnership success, or partner operations, • Fintech, lending, SMB financing, or financial services experience required, • Strong understanding of lending workflows, lead funnels, and conversion metrics, • Experience working with payroll providers, accounting platforms, or B2B SaaS ecosystems is a plus, • Proven ability to manage complex partner relationships and drive operational improvements, • Analytical mindset with experience using CRM, dashboards, and reporting tools, • Excellent communication, cross-functional collaboration, and problem-solving skills, • Increased partner-driven loan volume and revenue, • Higher partner activation and engagement rates, • A cleaner, more predictable partnership funnel, • Stronger partner satisfaction and retention $120k- $135k

Job Description About Prevail Legal A well-funded startup founded in San Francisco, our workforce includes a diverse collection of individuals located across the country. Our first-of-its-kind platform combines secure video conferencing with a collection of intuitive tools developed for conducting remote, in-person, and hybrid legal proceedings. By maintaining a dynamic work environment where employees collaborate and grow, we aim to modernize and transform the processes involved in court reporting, testimony management, trial preparation, use of video evidence, and more. Join us in disrupting the legal industry and beyond while working alongside our talented team! About the Position: Prevail Legal is a leading legal technology company transforming how law firms manage depositions and litigation support through AI-assisted court reporting, real-time transcription, and streamlined deposition management. As a Customer Success Manager, you will serve as the primary relationship owner for a portfolio of law firm clients — ensuring they receive an exceptional, white-glove experience from onboarding through every session. This role sits at the intersection of client relations, session operations, and cross-functional coordination. You will act as the voice of the client internally and as a trusted advisor externally, with a direct impact on retention, expansion, and the overall Prevail client experience. Role Type: Full-Time Remote – U.S. Based Key Responsibilities: Client Relationship Management • Own a portfolio of law firm client relationships, serving as the primary point of contact throughout the client lifecycle, • Lead client onboarding, ensuring smooth adoption of Prevail's platform, workflows, and service standards, • Conduct regular business reviews and proactive check-ins to surface needs, address concerns, and identify growth opportunities, • Coordinate deposition session logistics in collaboration with the Operations team, ensuring all resources are confirmed and coverage is airtight, • Monitor session delivery in real time; escalate and resolve issues related to court reporters, videographers, interpreters, and support, • Step in as needed to assign resources, confirm coverage, or resolve job-related conflicts to protect client experience, • Partner with Operations, Sales, and the Transcript/Certification teams to ensure seamless coordination across the client journey, • Surface client feedback and recurring issues to internal stakeholders, advocating for product and process improvements, • Collaborate with the Dev team to communicate client-facing feature requests and platform updates, • Uphold and enforce Prevail's quality standards for all service partners including court reporters, videographers, and interpreters, • Identify performance trends and escalate service partner concerns through the appropriate channels, • Ensure compliance with client-specific preferences, transcript formatting standards, and SLA commitments QUALIFICATIONS Required: • 3+ years of experience in customer success, account management, or client services — preferably in legal, court reporting, or litigation support, • Demonstrated ability to manage multiple client relationships simultaneously in a fast-paced, deadline-driven environment, • Strong written and verbal communication skills with a professional, client-first presence, • Proven track record of problem-solving under pressure and resolving operational issues quickly and effectively, • Experience with legal technology platforms, deposition management systems, and court reporting operations, • Familiarity with litigation support workflows including resources allocation and assignment, transcript certification, videography, and remote deposition technology, • Exposure to tools such as Reporter Base, CRM platforms, or case management software, • Comprehensive benefits plan including medical, dental, vision, 401(k), life insurance, and short-term disability, • Five weeks of PTO, all Federal Holidays, and Parental Leave, • Generous continued education allowance, • Employee stock option plan, • Remote-first environment, • The pay range for this salary position is $65,000 - 70,000/yr. However, the pay offered may vary depending on job-related knowledge, skills, and experience. Prevail Legal reserves the right to modify this job description to meet business needs. We can only hire US Citizens and cannot provide H1B Visa sponsorship. Prevail Legal is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. We are proud to be an equal-opportunity workplace.

Job Description Who We Are: Ordergroove is a dynamic, fast-paced environment where you will be involved in building something of real value from the ground up. We're looking for bright, talented people who are excited about innovation, growth, and the exciting world of Relationship Commerce. If you're motivated by a desire to solve problems and deliver groundbreaking insights and solutions you'll fit in perfectly! About the Role: Working on the Customer Success Team requires a passion for building solid client relationships and becoming our customers' most valuable partner. We are a close-knit team that takes pride in our work and loves working together. We are customer-obsessed and are willing to go the extra mile for our merchants. The Sr. Customer Success Manager owns the post-sales experience and works directly with our customers to understand their business and partner with them to ensure their success. You'll manage a portfolio in the $3M–$7M+ ARR range, partnering with sophisticated enterprise brands where you'll build and maintain relationships with senior leaders across their organization. As a Sr. Customer Success Manager, you will use your consultative and relationship-building skills to deliver strategic recommendations, best practices, and expertise to our clients. Are you ready to join us? What You Will Do: • Own a highly strategic $3M–$7M+ ARR book of business and drive retention, growth, and strategic outcomes across a portfolio of enterprise accounts, • Develop a deep understanding of your customers' businesses, including their objectives and success criteria for a relationship commerce program and how it fits into their long-term and short-term goals, • Take full ownership of your portfolio's health and results: anticipate blockers, drive action across internal and external stakeholders, and hold yourself accountable to outcomes, not just activities, • Build and maintain trusted relationships with senior stakeholders, including VP and C-suite leaders (CTO, CMO, CFO, COO), and navigate complex organizational landscapes with confidence, • Understand your customer's organizational landscape, identify key stakeholders, and build solid relationships with client operating partners, • Anticipate customer needs, identify key activities needed to push results, recognize interdependencies, and develop and manage project plans to ensure delivery of timely, high-quality customer programs and excellent customer service, • Educate customers on best practices and advise on strategies and tactics to steer relationship commerce program KPIs and exceed their business objectives, • Conduct comprehensive business reviews that demonstrate a deep understanding of your customer's subscription program goals and results and provide data-backed recommendations that will maximize program results, • Leverage scalable tools for asynchronous customer engagement in addition to leading effective dynamic customer meetings, remote and occasionally on-site, • Participate in and provide guidance for innovative cross-functional projects for your customer, • Support internal team members and share best practices to ensure that Customer Success team goals are met About You: • 6+ years of customer management, account management, or vendor management experience, ideally with time spent in SaaS, retail-tech, or mar-tech, • Experience owning a $3M–$7M+ ARR book of business, or a clear track record of managing portfolios of comparable scale and complexity, • Enterprise experience working for or with large, recognizable brands (think Amazon, Expedia, or similar); technology and SaaS companies in the e-commerce space are a strong plus, • Demonstrated ability to build and maintain relationships with senior executives, including VP and C-suite leaders (CTO, CMO, CFO, COO); experience doesn't need to be as the primary point of contact, but you should be able to point to meaningful exposure at that level, • Experience project managing complex initiatives and campaigns from inception to launch to evaluation and optimization, • Outstanding communication, interpersonal, and presentation skills, including communicating with executives, distilling complex data into clear narratives, navigating hard conversations with confidence, and commanding a room, • Experience in web-based business or retail industry experience that includes e-commerce on major platforms such as Shopify, Salesforce, BigCommerce, and Magento, • Prior experience working for or with agencies in the digital space, • Desire to go beyond the basics and bring new ideas and thinking to Ordergroove and our clients, • Optimistic, able to face challenging problems with enthusiasm, with a willingness to roll up your sleeves to get the job done, • Ability to manage competing priorities in a fast-paced environment, • Excellent work ethic, team player, resourceful, and a positive can-do outlook, • Advanced skills in Google Suite, • Effectiveness in leveraging AI tools to drive business outcomes and increase company efficiency., • BS / BA degree required If you don't meet 100% of the qualifications outlined above - that's okay, nobody's perfect! We encourage you to apply. About Ordergroove: Ordergroove powers recurring revenue for the world's largest and most innovative retailers including L'Oreal, Dollar Shave Club, La Colombe Coffee, Bonafide Health, BarkBox, and more. As a direct result, more than 11% of adult Americans have a subscription powered by Ordergroove. Our technology makes seamless, one-of-a-kind subscriber and membership experiences possible to turn one-time transactions into profitable recurring customer relationships. Ordergroove's powerful platform empowers merchants with highly customizable options such as flexible promotions, bundling, and analytics to bolster their bottom line while making customers' lives easier. We recently achieved a milestone year with 152% year-over-year new business growth and were rated best-in-class subscription technology by CB Insights and eCommerce Platform of the Year by RetailTech Breakthrough Awards. Our company values celebrate collaboration, different perspectives, and curiosity with the goal of getting to the right answer, no matter who came up with it. At Ordergroove we are committed to creating a welcoming and supportive environment for all people. We encourage people with different backgrounds and experiences to join our growing team so that we gain different perspectives and build the best team possible. We demand the best of ourselves and each other and never miss an opportunity to celebrate our successes. With a fully flexible work from anywhere culture, staying connected and supporting each other are always top of mind. We build our tight-knit community through small group events like trivia night, cooking classes, and book clubs. We encourage cross-functional relationships through virtual coffees and we stay close to the business through weekly team updates and quarterly all-hands meetings. At Ordergroove, we focus on flexibility and empowering our team to make the right decisions for themselves. We have flexible PTO, a totally remote (anywhere in the US) workforce, and an annual personal development budget that you use for what matters to you (wellness, career development, productivity at home, etc). And of course, that is on top of the basics like competitive compensation (including stock options) and incredible, affordable benefits. Come join our amazing team while we enable the fastest-growing segment of commerce that makes life easier for millions of consumers every day! At Ordergroove, we want to hire, develop, and retain the best talent, making Ordergroove a top destination to grow your career. The pay transparency law is a way of narrowing the gender pay gap and fostering an engaged and positive working environment. It is also a way to share what we think is a reasonable, equitable, and competitive compensation structure for the roles on our team. The total compensation range for this role starts at $112K base + 20% bonus and equity.

Job DescriptionJob Description Who will you be working with? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services. Our team is focused on continually improving our best-in-class production capabilities. We combine deep domain expertise and tenured experience to deliver unparalleled products for our customers. Here you’ll interact daily with team members during the problem resolution process and will partner with other key stakeholders to support our internal customers and their responsibilities. How will you make a difference? The Field Service Lead/Specialist is responsible for managing and supporting warranty and aftermarket activities for Wabtec products across active transit projects in the Greater New York City territory. This role ensures operational excellence by supervising field service technicians, maintaining strong customer relationships, and serving as the primary liaison between customers, car builders, and Wabtec management. The position emphasizes safety, technical expertise, and proactive problem-solving to enhance product reliability and customer satisfaction. Key Responsibilities: Customer & Relationship Management • Serve as the key Wabtec representative on Transit Authority sites for warranty, modifications, and aftermarket activities., • Develop and maintain strong relationships with transit authorities and car builders., • Actively listen to customer concerns and resolve issues promptly., • Assist transit authority repair operations with troubleshooting and debugging Wabtec products., • Analyze reliability data and recommend improvements to procedures and component replacement intervals., • Maintain a database of product reliability trends and communicate findings to product line engineering. Drive component reliability information through FieldConnect., • Investigate system failures in the field and produce engineering reports as required., • Assist the regional manager in supervising, coaching, and training field service technicians. Ensure adherence to company policies and safety standards., • Assist in organizing workflow, setting performance goals, and monitoring productivity., • Conduct regular task performance reviews and provide constructive feedback., • Promote and enforce a strong safety culture., • Ensure compliance with PPE requirements and Wabtec’s “2-minute warning” safety initiative., • Prepare weekly reports on safety, manpower, warranty support, and retrofit activities., • Maintain accurate records of service calls, work orders, and timekeeping., • Track warranty spare inventory and calibration of tools and equipment., • Implement computerized reporting systems (e.g., Field Connect, project trackers)., • Provide on-site training for car builder or transit authority personnel on Wabtec systems., • Proven experience as a supervisor or in a similar technical leadership role., • Strong mechanical aptitude and hands-on capabilities., • Excellent communication and interpersonal skills; ability to explain complex technical issues clearly., • Outstanding organizational and leadership skills., • Proficiency in MS Office and familiarity with reporting tools., • Knowledge of rail industry products and systems (preferred)., • Valid driver’s license and ability to travel to the U.S. for training., • Strong problem-solving and decision-making abilities., • Travel: Required within the Greater NYC territory and occasional U.S. trips for training and support., • Reporting Structure: Reports to Field Service Manager / Regional Service Director. Our job titles may span more than one career level. The hourly rate for this role is currently $37 - $43. The actual rate offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. More information on offered benefits, which include health, welfare, and retirement, are available at mywabtecbenefits.com. Other benefit offerings for this role may include annual bonus, if eligible. Additional Information Our job titles may span more than one career level. The salary rate for this role is currently $33-43 The actual salary offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at mywabtecbenefits.com. Other benefit offerings for this role may include annual bonus, if eligible. What could you accomplish in a place that puts People First? At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other. If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you. Who are we? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike. Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at . Culture powers us and the possibilities. We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress. We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more. Need accommodation? Just let us know - we’ve got you.

InMobi Advertising is a global technology leader helping marketers win the moments that matter. Our advertising platform reaches over 2 billion people across 150+ countries and turns real-time context into business outcomes, delivering results grounded in privacy-first principles. Trusted by 30,000+ brands and leading publishers, InMobi is where intelligence, creativity, and accountability converge. By combining lock screens, apps, TVs, and the open web with AI and machine learning, we deliver receptive attention, precise personalization, and measurable impact. Through Glance AI, we are shaping AI Commerce, reimagining the future of e-commerce with inspiration-led discovery and shopping. Designed to seamlessly integrate into everyday consumer technology, Glance AI transforms every screen into a gateway for instant, personal, and joyful discovery. Spanning diverse categories such as fashion, beauty, travel, accessories, home décor, pets, and beyond, Glance AI delivers deeply personalized shopping experiences. With rich first-party data and unparalleled consumer access, it harnesses InMobi’s global scale, insights, and targeting capabilities to create high-impact, performance-driven shopping journeys for brands worldwide. Recognized as a Great Place to Work, and by MIT Technology Review, Fast Company’s Top 10 Innovators, and more, InMobi is a workplace where bold ideas create global impact. Backed by investors including SoftBank, Kleiner Perkins, and Sherpalo Ventures, InMobi has offices across San Mateo, New York, London, Singapore, Tokyo, Seoul, Jakarta, Bengaluru, and beyond. At InMobi Advertising, you’ll have the opportunity to shape how billions of users connect with content, commerce, and brands worldwide. To learn more, visit ___ Overview of the role: As the Senior Publisher Development Manager, you will be responsible for identifying, closing, and maintaining relationships with key publishers and developers across North America. You will build a network of relationships in the region to structure and close high-impact partnerships that contribute advertising inventory to our network. You will work collaboratively with the Supply and Demand teams to ensure that your North America portfolio scales and achieves its revenue potential. The position entails a high level of competency in sales, a deep knowledge of digital advertising, and an appreciation of account management, digital ad products, and yield management. In this role, you will also be directly responsible for driving the growth of our omnichannel business across in-app, web, and connected TV (CTV) environments. You will expand our supply footprint and develop strategies that optimize performance, yield, and monetization across all channels. This role is onsite in our New York City office. Some travel within the U.S. is required to engage with clients and retail partners. The impact you'll make: You are a dynamic and entrepreneurial leader who thrives on building meaningful partnerships and driving mutual success. Passionate about the digital advertising ecosystem, you combine strategic vision with a hands-on approach to business development. You’re motivated by creating long-term, trusted relationships with publishers and delivering solutions that drive measurable value and growth for their businesses. You lead with influence, collaboration, and a relentless focus on achieving win-win outcomes that support both our partners’ success and InMobi’s market leadership. In this role, you will: • Identify, negotiate, and close high-impact partnerships with key publishers and developers across North America, expanding our omnichannel footprint across in-app, web, and CTV., • Own the full sales cycle — from sourcing and pitching to negotiating and signing new publisher deals., • Monitor the evolving ad tech landscape and actively track emerging industry trends to anticipate shifts, spot opportunities early, and ensure our strategy remains ahead of the curve., • Own and develop your sales pipeline end-to-end, including prospecting, qualification, deal closure, and ongoing account expansion., • Collaborate with internal teams (Product, Operations, Marketing, Customer Success, Sales, etc.) to ensure smooth integrations and sustained partner success., • Collate and interpret partner feedback to support ongoing product improvements and enhancements., • Represent InMobi at industry events, effectively pitching and elevating the InMobi value proposition., • Work closely with the Sales team to ensure inventory is aligned with specific advertiser requirements. The experience we need: • 5+ years of Business Development experience within the ad tech ecosystem, working directly with mainstream web, in-app, and CTV publishers, with demonstrated impact in publisher acquisition and partnership growth., • A strong understanding of the digital advertising landscape, including marketplace dynamics, publisher monetization models, supply-side platforms, and how publishers evaluate and adopt technology partners., • A curious, adaptable mindset, with the ability to quickly absorb new information, adjust to shifting priorities, and stay ahead of evolving technologies and market trends., • A collaborative working style, bringing a cross-functional mindset when partnering with Product, Operations, Marketing, Customer Success, and Sales, while maintaining a consultative, relationship-driven approach externally., • Excellent written and verbal communication skills, with the ability to articulate complex value propositions, build trust, and influence stakeholders at multiple levels., • A demonstrated track record of determination, ownership, and follow-through, with the drive to navigate longer sales cycles and consistently move opportunities toward successful outcomes., • An existing network of publishers, developers, and technology partners within the ad tech ecosystem (highly advantageous), along with the ability to nurture, expand, and leverage those relationships effectively. At InMobi, you’ll be surrounded by people who… • Think big and act fast: We’re entrepreneurial, thrive in ambiguity, and love solving high-impact problems, • Are passionate, fanatically driven, and take immense pride in their work: We care deeply about the impact we create and continuously push our potential, • Own their outcomes: We take responsibility, make bold decisions, and execute with confidence, • Embrace freedom with accountability: We value autonomy and understand that trust comes with responsibility, • Believe in lifelong learning: We welcome feedback, challenge ourselves to grow, and aren’t afraid to take smart risks Award-winning culture, best-in-class benefits Our compensation philosophy enables us to provide a competitive salary that drives high performance while balancing business needs and pay parity. We determine compensation based on a wide variety of factors, including role, nature of experience, skills, and location. The base salary (fixed) pay range for this role would range from $131,950 – $182,700 USD (min to max of base salary pay). This salary range is applicable to our offices located in California and New York*. In addition, an InMobian may also receive variable pay in the form of an annual variable bonus or quarterly variable bonus/sales incentive, as deemed per policy, in addition to fixed compensation. *Our ranges may vary based on the final location or region of the roles in accordance with the geographical differentiation in pay scales in the country. In addition to cash compensation, based on the position, an InMobian can receive equity in the form of Restricted Stock Units. We believe that our employees/personnel should have the ability to own a part of the entity they are a part of. Therefore, the entity employing you may elect to provide such stocks to you. Ownership of stock enables us to treat our employer company as our own and base our decisions on the company’s best interest at heart. To encourage a spirit of shared ownership, we grant InMobians relevant company stock(s). As you contribute to the growth of your company, certain stocks may be issued to you in recognition of your contribution. A quick snapshot of our U.S. benefits: • Competitive salary and RSU grant (where applicable), • High-quality medical, dental, and vision insurance (including company-matched HSA), • 401(k) company match, • Generous combination of vacation time, sick days, special occasion time, and company-wide holidays, • Substantial maternity and paternity leave benefits and compassionate work environment, • Flexible working hours to suit everyone, • Wellness stipend for a healthier you!, • Free lunch is provided in our offices daily, • Pet-friendly work environment and robust pet insurance policy - because we love our animals!, • Employee Assistance Program (EAP) If this sounds like the kind of team, role, values, benefits, and challenges that excite you, we’d love to hear from you. Go for it! InMobi is an equal opportunity employer InMobi is a place where everyone can grow. Howsoever you identify, and whatever background you bring with you, we invite you to apply if this sounds like a role that would make you excited to work. InMobi provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description Job Title: Client Manager Reports To: Client Director, Managing Vice President, or equivalent senior leadership Position Summary The Client Manager (CM) is a high-visibility operational leader responsible for driving service excellence, staff performance, and client satisfaction across multiple locations within an assigned territory. ⭐ Dedicated to a specific client, the CM oversees multi-level teams, ensures adherence to Service Level Agreements (SLAs), and partners closely with Operations, Finance, HR, and executive stakeholders to deliver seamless, high-quality workplace services. From operational oversight to financial stewardship, the CM is accountable for meeting SLAs, optimizing performance, managing P&L elements, strengthening client relationships, and cultivating a high-engagement employee culture. 🚀 Core ResponsibilitiesService Delivery & Operations Leadership ⚙️ * Ensure excellence in service delivery across all assigned sites. * Own the intake, delegation, execution, and completion of all client requests. * Guarantee all client and organizational deadlines are achieved without exception. * Manage staffing, resources, and technology effectively across all sites. * Ensure SLA coverage, floaters, and staffing partnership with HR. * Maintain a safe, compliant, high-performing work environment. * Document and escalate incidents promptly. * Conduct regular site visits to enforce operational compliance. Financial & Performance Management 💼 * Support leadership in maintaining P&Ls at or above proforma targets. * Oversee payroll, billing, and A/R execution with precision. * Lead monthly budget forecasting and financial review. * Identify opportunities for year-over-year growth. * Optimize profitability, hours, and gross margin. Client Relationship & Engagement 🤝 * Maintain high levels of client satisfaction (CSI). * Lead monthly and quarterly client business reviews. * Serve as a trusted advisor to client leadership. * Drive employee engagement to sustain or improve ESI scores. * Champion the SPS Governance Model for proactive client satisfaction. Talent Leadership & Workforce Development 👥 * Lead and develop multi-level teams across locations. * Set expectations, clarify workflow, and resolve operational issues. * Conduct performance evaluations and maintain employee documentation. * Reduce turnover through coaching and recognition strategies. * Cross-train teams to build capability and bench strength. Operational Excellence & Compliance 🔐 * Enforce policies, KPIs, and SLAs with discipline. * Manage vendor partnerships to ensure contract compliance. * Standardize reporting, metrics, and procedures. * Resolve site and client issues swiftly and professionally. * Lead special projects and operational improvements. * Serve as resource for OSHA, EEOC, and compliance matters. Workplace Experience Leadership 🎉🏢 * Design and deliver innovative workplace experience strategies. * Curate impactful experiences that promote well-being and engagement. * Collaborate with catering/food services and service-line partners on events. * Measure event ROI and produce monthly workplace experience reports. * Oversee Workplace Experience Coordinators including hiring, training, and performance. Communication & Business Partnership * Maintain consistent communication with SPS and client leadership. * Support business development initiatives as needed. * Coordinate travel for team members according to policy. Competencies 💡 * Strong analytical and metric-driven decision-making * Client-obsessed mindset * High integrity and ethical judgment * Exceptional communication and presentation skills * Professional presence and service excellence * Strong organizational discipline * Emotional intelligence and conflict de-escalation * Strategic and creative problem-solving * Ability to manage multiple priorities * Talent leadership and coaching ability * Experience-driven mindset with focus on innovation * Data interpretation and performance insight skills Qualifications 🎓 * High School Diploma required; Bachelor's Degree preferred * 7–10+ years in relationship management and operational leadership * Multi-site management experience strongly preferred * Program/Project Management experience a plus * Proven ability to coach and develop frontline managers * Comfort interacting with C-suite leaders * High proficiency in business technology * Industry-related experience preferred * Strong ethics, professionalism, and client-driven mindset Physical Requirements 💪 * Lift/move 40+ lbs regularly * Push carts up to 60 lbs capacity * Walk, bend, kneel, stand, or sit for extended periods * Operate office machinery * Speak while inputting data * Visual focus and color differentiation required Travel Requirements ✈️ Up to 25% travel required. Other Duties Responsibilities may evolve and additional duties may be assigned as business needs change. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$100,000—$115,000 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

The Associate Talent Manager role is a “stepping stone” role intended to teach incoming Talent Managers the nuts and bolts of the position and the relationship between talent and the firm. The position is meant for an individual who is passionate about building their career while helping provide direction to talent who are also building their careers. The tasks associated with this role develop an understanding of communication flow, negotiation tactics, recruitment, relationship management and retention, and end-to-end campaign management. QUALIFICATIONS: • Social Media savvy, • Passionate about the Influencer industry, • Polished communication skills, • Self-starter, motivated by financial growth, • Likable people person with above-average relationship-building skills, • Ability to work independently, track record of exceeding expectations with little supervision, • 1-2 years in this position, • College degree preferred, • Professional references required WEEKLY TASKS: • Support and conduct the campaign coordination process using the G&B CC process (from the contract to the wrap of the campaign) for the managers you are assigned to, • Complete all calendar related tasks for the managers you are assigned to, • Collect and send influencer content and analytics for the managers you are assigned to, • Organize inbox to maximize understanding of daily workflow and monitor inbound deals from Influencer talent once you begin to build your team, • Organized by Influencer, • Vet incoming projects (gifting, paid, event, non-opportunity), • Qualify programs with each Influencer (interested / not interested). If interested:, • Schedule / RSVP events for the Influencers, • Arrange gifts for Influencers when needed, • Respond to paid project opportunities, letting the client know the Influencer is interested and requesting details / budget, • Weekly shadowing of Sr. Talent Managers, • Attend weekly team meetings and scheduled trainings, • Introduction of the Business Development (BD) process, • Concept of BD Blocks (shadow talent manager), • Gather wishlists from talent, • Send outbound emails for the entire roster, • Shadow Weekly / Monthly business dev meetings with Influencers/Managers RECRUITMENT Work with The Director of Talent and The Associate Director of Talent to assist in recruitment for your own team and the greater roster including types of talent to source, where to find talent from sourcing and creating talent ideas / potential recruitment lists from Instagram, TikTok and YouTube (primary) COMPENSATION • Base salary, • Eligible for Recruitment / Referral Bonuses, • Health insurance eligible after 90 days, • Eligible for commission after one year in the role

General Job Title: Underwriter - US Executive Risk Division: Specialty Risk Key Relationships: Brokers, underwriters, claims, wordings, insureds, external clients and suppliers Job Summary: To underwrite a US Executive Risk account within Specialty Risks and provide counsel and advice on underwriting related issues. Provide technical expertise in this business area and maintain and improve market reputation of the Beazley brand. FLSA: Exempt Key Responsibilities: Underwriting • Develop and underwrite a profitable portfolio of US Executive Risk business as part of Specialty Risks., • Structure tailor-made solutions by considering the team underwriting parameters and underwriting policy and using underwriting knowledge and experience to win new business and retain existing., • Manage innovation and development of non-insurance service offerings to insureds and others., • Monitor premiums, costs and claims ratios per contract and take corrective measures if necessary to ensure long term profitability at account level., • Evaluate appropriate risk premium by considering the risk costs, reinsurance cessions, capital exposure as well as the underwriting and general administration costs to ensure profitability, using rating models as applicable., • Monitor peer underwriters in their daily work to ensure profitability as well as efficient and cost effective administration of the US Executive Risk, • Monitor and supervise assistants in their daily work to ensure compliance with underwriting philosophy and policy and consistency within the team and Specialty Risks., • Comply with Beazley's underwriting control standards for business written through Lloyd's, Beazley's subsidiaries or internal MGAs., • Develop a good working relationship with the claims managers on this class of business. Client Management • Advise, assist and service clients on insurance and risk matters to ensure clients' satisfaction., • Foster positive relationships with clients to get a mutual understanding of both their and Beazley's needs., • Maintenance of good business relationships with brokers., • Maintain awareness of overall Beazley product range and take advantages of opportunities to introduce other Beazley products to clients. General • Leverage networking opportunities within the business to develop standardised underwriting policy and best practice within Beazley., • Develop best practice and disseminate business and class knowledge within US Executive Risk and Specialty Risks., • Work with peers within the US Executive Risk and Specialty Risks to maximise business opportunities and profitability within the department. This will include but not be limited to sharing market information, marketing sources and cross selling opportunities., • Share and gather knowledge within the Beazley Group to ensure dissemination of best practice and maximise business opportunities and profitability across the Group., • Production of presentations and marketing literature as required., • Production of business plans/research documents for the US Executive Risk account as required. It is important that within all your interactions both internally and externally you adhere to Beazley's core values - Being Bold, Striving for Better, and Doing the Right Thing - as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers. We also expect Beazley employees to: • Comply with Beazley procedures, policies and regulations including the code of conduct, which incorporates the PRA and FCA Conduct., • Undertake training on Beazley policies and procedures as delivered by your line manager, the People & Sustainability or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system., • Display business ethics that uphold the interests of all our customers., • Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs., • Comply with any specific responsibilities necessary for your role as outlined by your line manager, the People & Sustainability or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley's underwriting control standards, Beazley's claims control standards, other Beazley standards and customer relationship management., • Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups. Personal Specification: Skills & Abilities • Proficient underwriting skills, • Accurate and numerate, • Strong analytical skills with attention to detail, • Able to communicate effectively with others, both verbally and in writing, • Ability to manage time, meet deadlines and prioritise, • Motivational skills Knowledge & Experience • General commercial and financial knowledge, • Experience in insurance industry, • Experience of US Executive Risk underwriting or broking, • Thorough knowledge of underwriting policy, philosophy and practice, • Advanced knowledge of underwriting processes and systems, • Client service experience Aptitude & Disposition • Result focused, self-motivated, flexible and enthusiastic, • Professional approach to interact successfully with managers/colleagues/external suppliers, • Team worker as well as able to work on own initiative, • Customer focused, with a strong ethic of service and fairness to the customer Competencies • Achievement drive, • Analytical thinking, • Strategic thinking, • Service focus, • Team working, • Conceptual thinking, • Forward thinking, • Proven experience in underwriting US Executive Risk accounts, including risk assessment, pricing, and portfolio management within a regulated insurance environment. Beazley is a specialist insurance company with over 30 years' experience helping people, communities and businesses to manage risk all around the world. Our mission is to inspire our clients and people with the confidence and freedom to explore, create and build - to enable businesses to thrive. Our clients want to live and work freely and fully, knowing they are benefitting from the most advanced thinking in the insurance market. Our goal is to become the highest performing sustainable specialist insurer. Our products are wide ranging, from cyber & tech insurance to marine, healthcare, financial institutions and contingency; covering risks such as the weather, film production or protection from deadly weapons. Our Culture We have a wonderful mix of cultures, experiences, and backgrounds at Beazley with over 2,000 of us working around the world. Employee's diversity, experience and passion allow us to keep innovating and moving forward, delivering the best. We are proud of our family-feel culture at Beazley that empowers our staff to work from when and where they want, in an adult environment that is big on collaboration, diversity of thought and personal accountability. Our three core values inspire the way we work and how we treat our people and customers. • Be bold, • Strive for better We are a flexible and innovative employer offering a friendly, collaborative, and inclusive working environment. We actively encourage and expect applications from all backgrounds. Our commitment to fostering a supportive and dynamic workplace ensures that every employee can thrive and contribute to our collective success. Explore a variety of networks to assist with professional and/or personal development. Our Employee Networks include: • Beazley RACE - Including, understanding and celebrating People of Colour, • Beazley SHE - Successful, High potential, Empowered women in insurance, • Beazley Proud - Our global LGBTQ+ community, • Beazley Wellbeing - Supporting employees with their mental wellbeing, • Internal Pathways (helping you grow into an underwriting role), • iLearn (our own learning & development platform), • LinkedIn Learning, • Mentorship program, • External qualification sponsorship, • Continuing education and tuition reimbursement, • The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, dynamic organization, • Attractive base compensation and discretionary performance related bonus, • Competitively priced medical, dental and vision insurance, • Company paid life, and short- and long-term disability insurance, • 401(k) plan with 5% company match and immediate vesting, • 22 days PTO (prorated for 1st calendar year of employment), 11 paid holidays per year, with the ability to flex the religious bank holidays to suit your religious beliefs, • Up to $700 reimbursement for home office setup, • Free in-office lunch, travel reimbursement for travel to office, and monthly lifestyle allowance, • Up to 26 weeks of fully paid parental leave, • Up to 2.5 days paid annually for volunteering at a charity of your choice Don't meet all the requirements? At Beazley we're committed to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly align with every requirement and qualification in the job specification, we encourage you to apply anyway. You might just be the right candidate for this, or one of our other roles.

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Position Summary The Pharmacy Value Programs Senior Project Manager will lead the development, execution, and continuous improvement of innovative pharmacy benefit costsavings programs across all lines of business, including Commercial, Exchange, Medicare, and Medicaid. In this highly crossfunctional role, the Program Manager partners closely with internal teams, external vendors, and pharmacy partners to design and implement strategic initiatives-from specialty pharmacy partnerships to benefit design optimization and manufacturerdirect solutions-that reduce overall drug spend while maintaining or enhancing member experience. This role is responsible for maintaining detailed implementation plans, operational workflows, and training materials while ensuring program quality and compliance through structured audits and documentation. The Project Manager also collaborates with Analytics to produce opportunity assessments and savings reporting, and supports the commercialization of new offerings through pricing, marketing enablement, and RFI/RFP contributions. The ideal candidate brings deep experience in healthcare cost management, strong analytical capabilities, exceptional communication skills, and a strategic mindset with the ability to identify inefficiencies and drive longterm product and process improvements in a fastpaced environment. Position Responsibilities: • Program Development & Management: Collaborate with key stakeholders to develop and maintain new and existing drug cost containment programs for all lines of business (Commercial, Exchange, Medicare, and Medicaid). Programs include, but are not limited to, partnerships with innovative mail & specialty pharmacies, benefit design optimization, and integration with manufacturer direct offerings., • Program Planning and Execution: Engage with appropriate stakeholders and cross-functional teams to ensure successful implementation and execution of programs., • Program Maintenance: Regularly update and maintain comprehensive implementation plans, workflow guides, trainings, and other documentation., • Quality Assurance: Implement quality control processes to ensure program compliance with established standards and guidelines. Conduct and document audits and work with appropriate stakeholders to implement corrective actions as needed., • Vendor management: Own relationships with and provide oversight of third-party vendors (including pharmacies) to administer programs with emphasis on member experience and cost savings., • Data Analytics & Reporting: Use reporting tools and partner with our Analytics team to develop and maintain opportunity analyses and ongoing savings performance reporting., • Commercialization: Support the go-to-market strategy of savings product offerings including pricing, marketing, and implementation. Support RFI and RFP submissions., • Bachelor's Degree required, • 4+ years of experience applicable to health care cost management, such as in a health plan, PBM, value-based care, or managed care environment; consulting, advising, or tech enablement focused on the preceding areas also considered applicable, • Ability to balance multiple complex projects simultaneously with minimal direction, • Great time-management and organizational skills to manage multiple active projects simultaneously, • Exceptional written, verbal, and presentation skills, • Master's Degree in relevant field (PharmD, MBA, MHA/MHP, etc.), • Experience with prescription drug channels and payment workflows (pharmacy reimbursement, rebate administration and GPO relations, regulatory requirements, etc.), • Experience with health insurance or health benefits administration (pharmacy benefits in particular), • Strong experience in developing, implementing, and using data and workflow management technology solutions (e.g., customer relationship management (CRM), Jira/Salesforce, collaborative Excel workbooks in SharePoint, etc.), • Experience with programming languages relevant to data analytics, such as SQL or Python, • Proficient in Microsoft Office Suite with emphasis on Microsoft Excel and PowerPoint, • Ability to think strategically and identify inefficiencies, develop long-term solutions, and challenge and improve existing processes through automation and redesign, • Highly detail-oriented and analytical Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at___.

The Customer Success Manager (CSM) for Managed Business Services is the primary owner of the customer relationship post-implementation, responsible for ensuring customers realize measurable value from our managed services offerings.This role blends strategic partnership, operational execution, and p

In this role, you will: • Own the ongoing success, value realization, and risk management of Samsara’s Mid-Market Scale customer segment, consistently meeting or exceeding KPIs., • Define and execute scalable, long-term customer success strategies, including standardized playbooks for onboarding, adoption, expansion, and renewal., • Lead and support the CSM team through critical customer engagements and About the role: The Customer Success team at Samsara partners with customers to drive adoption, deliver measurable business value, and build long-term relationships from onboarding through renewal and advocacy. As a Senior Manager on the Mid-Market Customer Success team, you will lead and develop a high-performing group of CSMs, evolve our customer engagement model, and build a strong, motivating team culture. This role blends strategic thinking with hands-on leadership and is ideal for someone passionate about coaching talent, scaling impact, and helping customers succeed at every stage of their journey. Include a statement of the role’s location requirements here. Reference ___ to draft this section. Example: This is a remote position open to candidates residing in [Northeast, TOLA] You should apply if: • You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster., • You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable., • You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team., • You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper groescalations, modeling a hands-on, results-driven leadership approach., • Hire, develop, and coach a high-performing, inclusive team while embedding Samsara’s cultural principles across a growing, global organization., • Automatically included - do not run through Bias Decoder:, • All Roles: Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices, • People Manager Roles: Hire, develop and lead an inclusive, engaged, and high performing team Minimum requirements for the role: • 5+ years as an individual contributor within Customer Success, account management, or strategic consulting roles., • 3+ years in a people manager or leadership role preferred., • Bachelor's degree from a 4-year accredited institution., • Location requirement (if any) An ideal candidate also has: • Experience working for a SaaS company, • Led a team where each team member managed a portfolio of 50+ accounts., • Experience with "Tech Tech", Scale, or Digital Customer Success programs., • Experience Integrating AI/automation into customer success workflows to drive team members' productivity gains., • Experience using Gainsight.

Account Manager – Manhattan, NY (Cannabis Industry) About the Opportunity A rapidly growing company in the cannabis industry is looking for an enthusiastic and driven Account Manager to support sales growth and strengthen partnerships across Manhattan, NY. This position offers the opportunity to represent a respected brand, connect with retail partners, and help drive success in one of the most exciting and evolving markets in the country. Key Responsibilities • Develop and maintain relationships with dispensaries, retail accounts, and other partners in the assigned territory, • Conduct regular visits to accounts to provide support, share product knowledge, and promote brand initiatives - approximately 90% travel/on the road, • Plan and execute in-store demos, product events, and promotional activities, • Identify new business opportunities and contribute to regional sales strategies, • Monitor inventory and assist accounts with product organization and presentation, • Keep accurate records of account activity and communications, • Stay up to date on market trends and competitor activity, • Occasionally assist with event setup or materials (up to 50 lbs), • Some evening or weekend work may be required for special events Preferred Qualifications • Must be 21 or older, • 1- 3 years of experience in account management, field sales, or a similar customer-facing role preferred, • Excellent communication and relationship-building skills, • Strong organizational abilities and attention to detail, • Self-motivated and able to manage time effectively in an independent work setting, • Valid driver’s license and reliable vehicle for regional travel, • Passion for the cannabis space and interest in helping grow a premium brand presence Compensation & Benefits • Competitive base salary with a strong bonus structure and potential for commission, • Reimbursement for approved business travel and expenses, • Comprehensive benefits package available for full-time employees Why This Role This is a unique opportunity to represent a high-quality brand and play a key part in its continued growth throughout the NY market. The right candidate will thrive in a role that blends relationship-building, sales strategy, and hands-on field work. If you’re passionate, proactive, and ready to make an impact in a growing industry, we encourage you to apply.

Job Title: Key Account Manager – Macy’s Location: New York, NY Metro (Remote). Travel expectations for Corporate and Retailer meetings as well as store visits based on business needs. Reports to: Vice President of Account Management About Dolce & Gabbana Beauty Dolce & Gabbana Beauty is part of the Dolce & Gabbana Group, an Italian luxury fashion house founded in 1985. The Beauty division was launched in 2022 and is dedicated to creating fragrances, makeup, and skincare products that embody the brand’s distinctive style, creativity, and heritage. Our ambition is to build a strong and sustainable beauty business, combining luxury, innovation, and excellence across all markets and channels. Role Overview The Key Account Manager Macy’s is responsible for driving sustainable growth and commercial performance for Dolce & Gabbana Beauty at Macy’s. This role owns the overall account strategy and execution, serving as the main point of contact with the retailer and leading the relationship from strategic planning through execution. The role partners closely with internal cross-functional teams including Marketing, Planning, Visual Merchandising, and Finance to deliver business objectives aligned with brand priorities. Key Responsibilities • Own and execute the overall commercial strategy for the Macy’s account to drive retail and net sales growth., • Develop and manage annual and seasonal account Joint Business Plans aligned with brand, category, and Sales objectives., • Establish forecasts for basic, promo and innovation in partnership with Sales Planning and Supply Chain., • Ensure inventory, forecasting, and replenishment plans are aligned with sales targets and retailer expectations. Monitor and address out of stocks., • Negotiate assortment, merchandising, promotional cadence, and in-store visibility to maximize brand impact., • Partner with Marketing to ensure strong execution of launches, events, GWPs, sets, and exclusives at Macy’s., • Be accountable for seasonal and annual targets including retail sales, net sales, promotions, co-op funding, GWPs, and special programs., • Build and maintain strong relationships with Macy’s stakeholders at multiple levels, positioning Dolce & Gabbana Beauty as a strategic partner., • Monitor competitive landscape and share insights and best practices to support broader Sell In strategy. Experience & Qualifications • Bachelor’s degree and/or 5+ years of experience in Key Account Management within department store Retailer., • Strong understanding of department store dynamics, including merchandising, promotions, and seasonal planning., • Proven experience with Macy’s is a plus., • Ability to independently influence and negotiate with key stakeholders at Macy’s., • Proven ability to translate brand strategy into executable retail plans., • Strong financial and analytical skills, including experience managing forecasts, P&L drivers and budget management., • Excellent communication, presentation, and negotiation skills internal and external., • Highly organized, results-driven, and comfortable working in a fast-paced, growing organization.

General Job Title: Focus Group Leader - US Miscellaneous Medical & Life Sciences Division: Specialty Risks Reports To: As per Beazley's organisation chart Key Relationships: Brokers, underwriters, other staff, coverholders, external clients and suppliers Job Summary: To direct and manage the US Miscellaneous Medical & Life Sciences (US MMLS) team within Healthcare. To deliver and execute the annual business plan, set and direct forecasts. Provide counsel and advice on Underwriting and market conditions. Contribute technical expertise in this business area and maintain and improve market reputation of the Beazley brand. FLSA: Exempt Key Responsibilities: US Miscellaneous Medical & Life Sciences Focus Group Leader • Responsibility for management of the US MMLS focus group including business planning and underwriting., • Develop and implement business strategies for the team in agreement with the head of the Healthcare team., • Plan, direct, co-ordinate and maintain the team to achieve business objectives and target profitability., • Monitor the portfolio and take corrective measures if necessary to ensure long-term profitability., • Ensure that own and team activities comply with all relevant company, regulatory and legal requirements., • Deliver team responsibilities as delegated by the head of the Healthcare team., • Provide proactive oversight of all US MMLS underwriting and related functions within the Healthcare Underwriting • Develop and underwrite a profitable portfolio of HML business as part of the Healthcare team., • Structure tailor-made solutions by considering the team underwriting parameters and underwriting policy and using underwriting knowledge and experience to win new business and retain existing., • Monitor premiums, costs and claims ratios per contract and take corrective measures if necessary to ensure long term profitability at account level., • Evaluate appropriate risk premium by considering the risk costs, reinsurance cessions, capital exposure as well as the underwriting and general administration costs to ensure profitability, using rating models as applicable., • Monitor peer underwriters in their daily work to ensure profitability as well as efficient and cost effective administration of the HML accounts., • Monitor and supervise assistants in their daily work to ensure compliance with underwriting philosophy and policy and consistency within the team and Specialty Risks., • Comply with Beazley's underwriting control standards for business written through Lloyd's, Beazley Insurance Company Inc or Beazley's internal MGAs., • Develop a good working relationship with the claims managers on this class of business. Client Management • Advise, assist and service clients on insurance and risk matters to ensure clients' satisfaction., • Foster positive relationships with clients to get a mutual understanding of both their and Beazley's needs., • Maintenance of good business relationships with brokers., • Maintain awareness of overall Beazley product range and take advantages of opportunities to introduce other Beazley products to clients. Team Leadership As a Beazley Manager, you are expected to - • Provide leadership, direction and support to the team., • Foster a spirit of inclusion, teamwork and unity that reflects Beazley's overall workplace culture, values and appreciation of the benefits of diversity., • Act as a manager, mentor and coach to direct reports to enable them to fulfil their potential and ensure continuous development of them and their wider team., • Ensure direct reports are supported in contributing to the delivery and achievement of the overall team and business objectives., • Provide effective performance feedback on a regular basis, ensuring employees are recognised and rewarded for their contribution. Conversely, providing timely feedback to address poor performance, taking disciplinary action as appropriate., • Maintain transparent and effective communication through department meetings, one-to-one meetings, email etc., • Encourage knowledge sharing and effective delegation to minimise key person dependencies., • Work with other team managers ensuring team resources overall are effectively utilised and people are appropriately challenged., • Encourage direct reports to think proactively about their careers, signposting development and stretch opportunities for strong performers where possible., • Work with Culture & People as appropriate to escalate performance concerns ensuring set objectives are clear and measurable and progress is tracked accordingly. General • Leverage networking opportunities within the business to develop standardised underwriting policy and best practice within Beazley., • Develop best practice and disseminate business and class knowledge within the US MMLS, Healthcare and Specialty Risks team., • Work with peers within Healthcare and Specialty Risks to maximise business opportunities and profitability within the department. This will include but not be limited to sharing market information, marketing sources and cross selling opportunities., • Share and gather knowledge within the Beazley Group to ensure dissemination of best practice and maximise business opportunities and profitability across the Group., • Production of presentations and marketing literature as required., • Production of business plans/research documents for the HML account as required. It is important that within all your interactions both internally and externally you adhere Beazley's core values - Being Bold, Striving for Better, and Doing the Right Thing - as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers. We also expect Beazley employees to: • Comply with Beazley procedures, policies and regulations including the code of conduct which incorporates FCA and PRA Conduct, • Undertake training on Beazley policies and procedures as delivered by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system, • Display business ethics that uphold the interests of all our customers, • Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs, • Comply with any specific responsibilities necessary for your role as outlined by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley's underwriting control standards, Beazley's claims control standards, other Beazley standards and customer relationship management, • Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups Personal Specification: Skills & Abilities • Proficient underwriting skills, • Accurate and numerate, • Computer skills - good working knowledge of MS Office, advanced Excel skills, • Strong analytical skills with attention to detail, • Able to communicate effectively with others, both verbally and in writing, • Ability to manage time, meet deadlines and prioritise, • Motivational skills Knowledge & Experience • General commercial and financial knowledge, • Extensive experience in the insurance industry, • Extensive experience of Healthcare underwriting, • Thorough knowledge of underwriting policy, philosophy and practice, • Advanced knowledge of underwriting processes and systems, • Client service experience Aptitude & Disposition • Result focused, self-motivated, flexible and enthusiastic, • Professional approach to interact successfully with managers/colleagues/external suppliers, • Team worker as well as able to work on own initiative, • Customer focused, with a strong ethic of service and fairness to the customer Competencies • Achievement drive, • Analytical thinking, • Strategic thinking, • Service focus, • Team working, • Forward thinking, • Developing people, • Conceptual thinking The Rewards: • The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, dynamic organization, • Attractive base compensation and discretionary performance related annual bonus, • Competitively priced medical, dental and vision insurance, • Company paid life, and short- and long-term disability insurance, • 401(k) plan with 5% company match and immediate vesting, • 22 days annual PTO (full-time, prorated for 1st calendar year of employment), plus paid public holidays with the ability to flex the religious bank holidays to suit your religious beliefs. Additional PTO purchase is available up to a maximum of 5 days per calendar year., • Up to $700 reimbursement towards home office setup, • Free in-office lunch, travel reimbursement for travel to office, and monthly lifestyle allowance in support of your wellbeing, • The opportunity to save for, and purchase, shares of Beazley stock, • Six months fully paid parental leave, regardless of how you come to parenthood, • Company paid sabbatical up to 12 weeks after 10 years of continued service, • Support with exam/study leave and fees for relevant qualifications related to furthering education, • Up to 2.5 days matched paid leave for volunteering at a charity of your choice and 5 days paid leave to provide or arrange care for a dependent with a long term care need annually, • Smart working policy and flexible working culture, trusting our employees to do what works best for them, their role and the needs of the business Salary for this role will be tailored to the successful individual's location and experience. The expected compensation range for this position is $230k - $280k per year and discretionary annual bonus. You will be able to discuss your salary expectations should you be contacted about this role. Don't meet all the requirements? At Beazley we're committed to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly align with every requirement and qualification in the job specification, we encourage you to apply anyway. You might just be the right candidate for this, or one of our other roles.

WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We're just over 2 years old, and more than 7 million teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact. Make an account and try us out at ___ and connect with our passionate community on our ___. As a Senior Customer Success Manager, you will lead high-level strategic partnerships across major school districts in the Western US to ensure our tools reduce teacher burnout and accelerate student learning at scale. As a regional expert and commercial lead, this consultative position involves managing a multimillion-dollar book of business. Key responsibilities include driving customer adoption and leading renewal efforts. You will oversee complex onboarding and renewal processes, coach teachers and administrators through change, and design interventions that boost adoption. This role is regional. Candidates must reside in Mountain or Pacific time zones. In this role, you will own a portfolio of school and district relationships and be responsible for driving the following measurable outcomes: * Portfolio Growth and Retention: You will manage a multimillion dollar portfolio while maintaining a Gross Revenue Retention (GRR) rate above target through strategic price increases and seat expansion. * Product Adoption: You will drive active usage across your districts by maintaining a deep understanding of the product and delivering high-impact training and implementation strategies that add value throughout the customer journey, ensuring our tools become essential to daily teacher workflows. * Churn Mitigation: You will identify at-risk accounts and execute intervention playbooks to maintain a gross churn rate below company thresholds, specifically focusing on a 90 day action plan for high-stakes renewals. * Strategic Relationship Management: You will build deep trust with district executive leadership, managing accounts with individual ARR values of six-figures or more through data-driven storytelling and consultative selling. * Leadership and Mentorship: You will scale our collective impact by contributing high level insights to the Customer Success playbook, driving cross functional strategy in leadership meetings, and mentoring junior team members to elevate the entire regional organization. * Key Metrics of Success * Revenue Retention (GRR, NRR) * Churn Rate * Pilot conversion * Expansion Growth * Operational Excellence To be successful in this role, you’ll bring the following skills and competencies: * Ownership Mentality: You take full responsibility for your portfolio, working with a high degree of urgency and a bias toward action. * Commercial Fluency: You are comfortable leading complex financial negotiations, including discussing contraction risks, pricing adjustments, and expansion opportunities. * Relationship-Driven: You build deep trust with teachers and district leaders alike. * Strategic Problem Solving: You can balance long-term account health with the immediate pressures of a fast-paced renewal season. * Project Management: You bring structure to complex, multi-stakeholder rollouts and can hold a district accountable to a shared implementation plan. Required * 5 - 8 years of experience as an individual contributor managing enterprise or strategic accounts in a B2B SaaS or EdTech environment, with a strong preference for K-12 EdTech * A proven track record of meeting revenue retention and expansion targets. * Demonstrated experience leading commercial conversations around renewals, expansions, and pricing * Technically proficient and able to manage tools such as Salesforce, Gong, and LMS integrations * Comfort and availability to travel up to 30% of the time * Must reside in Pacific or Mountain time zones Preferred * Background in education as a former teacher, coach, or school administrator, a plus Why Join Us? * Work on cutting-edge AI technology that directly impacts educators and students. * Join a mission-driven team passionate about making education more efficient and equitable. * Flexibility of working from home, while fostering a unique culture built on relationships, trust, communication, and collaboration with our team - no matter where they live. For full time employees: * Unlimited time off to empower our employees to manage their work-life balance. We work hard for our teachers and users, and encourage our employees to rest and take the time they need. * Choice of employer-paid health insurance plans so that you can take care of yourself and your family. Dental and vision are also offered at very low premiums. * Every employee is offered generous stock options, vested over 4 years. * 401k match & monthly wellness stipend. Our Values: * Educators are Magic: Educators are the most important ingredient in the educational process - they are the magic, not the AI. Trust them, empower them, and put them at the center of leading change in service of students and families. * Joy and Magic: Bring joy and magic into every learning experience - push the boundaries of what’s possible with AI. * Community: Foster community that supports one another during a time of rapid technological change. Listen to them and serve their needs. * Innovation: The education system is outdated and in need of innovation and change - AI is an opportunity to bring equity, access, and serve the individual needs of students better than we ever have before. * Responsibility: Put responsibility and safety at the forefront of the technological change that AI is bringing to education. * Diversity: Diversity of thought, perspectives, and backgrounds helps us serve the wide audience of educators and students around the world. * Excellence: Educators and students deserve the best - and we strive for the highest quality in everything we do.

We’re a simple-to-use photo documentation and productivity app for contractors of all commercial and home services industries. Packed with intuitive functionality, CompanyCam facilitates unparalleled communication and accountability across a contractor’s entire business. We’re committed to providing a consumer-grade, game-changing experience that helps our users build trust within their company and with their customers. But don’t let that corporate description fool you—the people behind our buttoned-up product are laid-back (but hardworking), genuine, and kickass, and you could be one of them! This role is about building real relationships with real customers and making sure they stick around because CompanyCam is genuinely making their lives easier. As a Bilingual Customer Success Manager, you'll own a book of business and guide customers through the post-onboarding lifecycle: adoption, renewal, and growth. You'll be the go-to for keeping accounts healthy, turning at-risk customers into loyal ones, and spotting opportunities to expand. What makes this role unique is that you'll also be the primary point of contact for our Spanish-speaking customers, conducting outreach, training, and engage entirely in Spanish. You'll shape how CompanyCam shows up for that community, both externally through direct customer relationships and internally by helping keep our Spanish-language resources sharp and our product and marketing teams informed. If you're energized by customer conversations, fluent in both the language and the art of building trust, and want a role where your work has a measurable impact on retention and revenue, this one's for you. Location: We're currently open to both local and remote applicants, with a preference for local candidates. Candidates must permanently live and work in the U.S. to be considered. • Own customer health across your book of business by proactively monitoring accounts, identifying risk, and stepping in early to keep customers engaged and on track, • Drive product adoption by educating customers on features, best practices, and new updates through calls, emails, texts, and live training sessions, • Lead retention efforts by working directly with customers considering cancellation or downgrade and developing strategies to retain their business, • Manage renewals by staying ahead of upcoming contract dates and making sure the path to renewal is smooth, • Partner with Account Managers to identify expansion opportunities including additional seats, add-ons, or upgraded packages, • Serve as the primary contact for Spanish-speaking customers, conducting all outreach and training at a professional/business fluency level in Spanish, • Maintain and improve CompanyCam's Spanish-language knowledge base, keeping content current with product updates and flagging gaps as they come up, • Surface feedback and trends from the Spanish-speaking customer segment to internal teams including Product, Marketing, and CS leadership, • Represent CompanyCam at Spanish-specific trade shows or industry events as needed to build relationships within the contractor community At CompanyCam, your work makes a real impact. Whether you're writing code, supporting customers, or designing experiences, your contributions directly shape the product we deliver and the people we serve. We're building something that helps real people solve real problems—and we believe that kind of work is best done by a team that reflects the world around us. In this role, you’ll drive impact by: • Reducing churn by catching at-risk accounts early and executing retention strategies that actually work, • Growing revenue by identifying expansion opportunities and partnering with Account Managers to close them, • Expanding our reach within the Spanish-speaking contractor community by serving as the face of CompanyCam for that segment, • Improving the product by bringing the voice of Spanish-speaking customers into internal conversations around roadmap and support priorities, • Professional/business fluency in both Spanish and English, written and verbal, required, • Experience in a customer-facing role; SaaS background preferred, • Strong communication and relationship-building skills across cultures and contexts, • The ability to think strategically about customer needs while staying focused on business outcomes, • A self-starter mindset: you manage your own book of business and don't need a lot of hand-holding to stay on top of it, • Empathy for customers and a genuine interest in helping them succeed, • Bachelor's degree in Business Administration or Communications preferred, but not required, • A continuous growth-mindset, with a focus on learning, embracing challenges, and continuously improving., • A knack for creativity and innovation, bringing fresh ideas to the table and solving complex problems. This is a salaried position at CompanyCam. Our starting salary is $48,000 per year and is based on experience. Our average on target earnings (OTE) are around $67,200. We also offer meaningful equity and other ___. CompanyCam is an equal-opportunity employer committed to respect, inclusion, and growth. We work hard, take responsibility, and support each other. Great ideas come from all backgrounds, and we carefully consider every applicant without regard to personal characteristics or traits. Even if your work experience doesn’t align perfectly, we encourage you to apply. What really matters to us is your potential, your passion, and your commitment to learning, innovation, and contributing meaningfully to our team. For any accommodations or technical issues related to the online application or interview process, please email ___ and we’ll respond promptly. Please do not include any medical or health information in your message. Note: Resumes sent to this email will not be reviewed or responded to. To be considered for a position, you must apply directly through our ___.

Hybrid schedule, no cold calling and only working with existing customers and clients! This Jobot Consulting Job is hosted by: Brandon Fobert Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $70,000 - $75,000 per year A bit about us: Fast growing manufacturing organization that is looking to add to our family of employees! Why join us? Full Benefits package for all employees that includes: Medical, Dental, Vision and PTO!!! Job Details Job Details: Our organization is seeking a dynamic and experienced Key Account Manager to join our Engineering team. This role is pivotal to our success and requires a seasoned professional who can handle a fast-paced, challenging, and rewarding environment. You will be responsible for maintaining and enhancing our relationships with our most important clients - our key accounts. The successful candidate will have a background in engineering, with a deep understanding of the construction industry, blueprints, engineered products, manufacturing, and inside sales. If you are a driven individual with a passion for providing exceptional customer service, we would love to hear from you. Responsibilities: 1. Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives., 2. Research key customer wants and needs. Suggest solutions that answer clients’ needs and wants., 3. Ensure timely and successful delivery of solutions according to customer needs and objectives., 4. Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders., 5. Develop new business with existing clients and/or identify areas of improvement that meet company goals., 6. Monitor and analyze customer's usage of our product., 7. Liaise with cross-functional internal teams, including product development and marketing, to improve the entire customer experience., 8. Collaborate with sales team to identify and grow opportunities within territory., 9. Assist in product design and product development based on customer feedback., 10. Create and manage contract renewal processes for all key accounts. Qualifications: 1. Bachelor's degree in Engineering, Business Administration, or related field., 2. 2+ years of experience in a key account management role or relevant role., 3. Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization., 4. Solid experience with CRM software and MS Office (particularly MS Excel)., 5. Experience in delivering client-focused solutions to customer needs., 6. Proven ability to juggle multiple key account management projects at a time, while maintaining sharp attention to detail., 7. Excellent listening, negotiation, and presentation abilities., 8. Strong verbal and written communication skills., 9. In-depth understanding of the engineering industry, with an emphasis on construction, blueprints, engineered products, manufacturing, and inside sales., 10. Demonstrable experience in negotiation and meeting client requirements., 11. Excellent organizational skills with a customer-oriented approach., 12. Ability to travel as needed., 13. Self-motivated and able to thrive in a result-driven environment., 14. Natural relationship builder with integrity, reliability, and maturity. Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

responsible for the leadership and management efforts involved in resolution of complex interrelated departmental applications and reporting issues associated with Cerner CCL customization and Reporting This Jobot Job is hosted by: Brett Walker Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $132,000 - $160,000 per year A bit about us: Leading Health System on the west coast...inquire today to learn more! Why join us? Looking for PST or CST located - 100% remote options. Great healthcare benefits from a leading university driven healthcare system. Job Details Summary: The Cerner Application Developer, Senior is responsible for the leadership and management efforts involved in resolution of complex interrelated departmental applications and reporting issues associated with Cerner CCL customization and Reporting . The strategic elements of this position require analytical skills to assist in defining business requirements and help the business develop and implement solutions. Incumbents provide a key role in defining and resolving day to day system performance, data and architecture issues as well as planning and participating in system installations. Incumbents may provide training and work review to junior level staff. Additionally, will work with external vendors, system owners, community partners, contractors and Health Science Campus leadership to design, develop, implement and make operational departmental applications and reporting. This incumbent will Identify and document information technology design specifications based on analysis/assessment of user needs and generate need-gap analyses. This person will use expert knowledge to generate and develop system scope and objective, analyze and evaluate existing or proposed systems and devise or modify procedures to solve problems using data processing. The Cerner Application Developer, Senior will work independently and lead complex system activities. Minimum Education: • Bachelor's degree Degree in related field required, or combined experience/education as substitute for minimum education., • 5 years’ relevant business experience., • 3 years’ experience in an IS healthcare setting., • Strong CCL experience required., • Strong Discern/PowerInsight experience required., • Minimum 1 year of experience with Cerner Data Modeling experience., • This other involves stakeholder management and supporting clinical workflows., • CCL, DA2, Discern/PowerInsight Administration, Cerner Millenium, Discern, Tableau, Custom mPage build, SQL, Olympus, • Reports & Analytics: Ability to generate both standard and ad hoc reports. Ability to design and assist in developing nonstandard/custom reports as required. Ability to create CCL reports and set up operation jobs/monitor delivery of reports ad hoc or at scheduled intervals with working knowledge of integrating data to enterprise analytics platform., • Technical Skills and Industry Knowledge: Works independently on complex system activities both project and operational support-related, understands application build, design, and technical infrastructure, maintains knowledge up-to-date, is a technical resource for others, follows technology practices and standards (i.e. ITIL). Knowledgeable of industry best practices, conventions and regulations as well as emerging and evolving technologies. In addition, responsible for familiarity with CCL, while becoming increasingly knowledgeable of Cerner data model, including ability to complete report writing for Discern/PowerInsight. Working knowledge of writing components for custom mPages; XR templates, adhoq CCL customization requests. Familiarity with security and provisioning of DA2 and PowerInsight., • Solution Design and Development: Analyze events, documentation, requirements and needs to design and develop solutions to solve problems and/or meet organization’s needs. Helps formulate scope and objectives. Utilizes critical analytical and problem solving skills to arrive at recommendations and proposes solutions., • Customer Service: Handles customer questions, complaints, enhancement requests, communicates with customers, handles services problems and tickets politely and efficiently, always available for customers, follows procedures, utilizes problem solving skills, maintains pleasant and professional image. Customers may include both internal department users, vendors, and peers within IS., • Performance Improvement/Transformation/Innovation: Demonstrates an ongoing understanding of and actively participates in performance improvement activities, identifies and proactively pursues business transformation, uses innovation to enhance/solve current system and business workflow problems. Searches for and identifies alter native and/or innovative solutions to technical problems. Act as a subject matter expert for department functions in relationship to implementing and Cerner reporting and CCL logic., • Team Work and Project Management: Helps team leader/manager/director to establish project goals, milestones and procedures, Works on projects throughout the organization, monitors and reports on project task progress, and involved in multiple projects. Manages own work efforts for projects and sub-team and project team to ensure project gets completed on time and on budget. May lead small/medium projects, including facilitate team and cross-functional meetings., • Training: Responsible for training new staff members on applicable systems/applications. Responsible for working with customer and/or vendors with training on new systems being implemented and rolled out for use in the departments., • Other Duties and On-Call: Ability to fulfill On-Call requirements and other duties as assigned. Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

Founded in 2004 by Michael Quinttus, VINTUS is a leading U.S. fine wine importer representing 200+ family-owned producers. VINTUS New York (VNY) is the exclusive New York State distributor for the full VINTUS portfolio — including Bollinger, E. Guigal, Masseto, Frescobaldi, and Marquis de Riscal — plus 100+ NY-exclusive producers, a Craft Spirits Portfolio, and a diversified Sake collection. Position Overview A cross-functional role responsible for strategic oversight, development, and performance of VNY portfolio across all New York channels. The Portfolio Manager bridges producers, the sales team, and the trade — driving placements, programming, and revenue growth. Approximately 20% of the role involves direct in-market selling alongside sales reps: building buyer and sommelier relationships, presenting the portfolio, and closing placements. Job category: Sales and Marketing

DEPARTMENT: Retail POSITION: Full Time Stylist LOCATION: Madison Avenue Flagship, New York City SALARY: $23-$26/hr + commission BENEFITS: Able to participate in Healthcare, 401K and commuter benefits EXPERIENCE: Minimum 2+ years working in an upscale retail environment ABOUT TANYA TAYLOR Tanya Taylor is a New York–based women’s contemporary brand known for bold color, thoughtful design, and a joyful approach to dressing. Our retail stores are an extension of our brand world — highly personal, community-driven spaces focused on exceptional styling and long-term client relationships. ROLE OVERVIEW We are seeking a highly motivated Full Time Stylist to join our Madison Avenue flagship team. This role is ideal for someone passionate about styling and community building who thrives in a fast-paced, entrepreneurial retail environment. Our Stylists are sales leaders, brand storytellers, and relationship builders responsible for delivering an elevated and personalized shopping experience while ensuring excellence in daily store operations and merchandising standards. As part of our flagship store team, you will work closely with our corporate partners across marketing, merchandising, and ecommerce to support brand initiatives and drive store success. Responsibilities: Client Experience & Styling: • Greet customers as they arrive in the store and style them based on their shopping needs, • Create a welcoming, inclusive, and service-driven store environment, • Act as a brand storyteller, confidently sharing product knowledge, fit, and styling expertise, • Proactively style clients for full wardrobe solutions, confidently outfitting across categories and occasions, • Execute merchandising strategies to ensure the floor reflects current brand priorities, • Develop and maintain dedicated Tanya Taylor customers and stylists through outreach, appointments, and follow-up communication, • Meet and exceed individual and store sales and KPI goals Business Development and Performance Management: • Work cross-functionally with corporate partners to drive and increase sales performance for overall business, • Identify new opportunities to attract and retain clients, • Propose and implement action plans to improve results and generate sales for each product category, • Support and host in-store events, styling appointments, and VIP experiences, • Assist in daily reporting shared with corporate office Operations: • Assisting manager in day-to-day operations, • Execute purchases and returns with accuracy and efficiency, • Restock and organize merchandise on the sales floor, • Support in inventory and cycle counts to ensure alignment and partnership between front of house and back of house, • Help prevent shrinkage by playing an active role on the sales floor, • Responsible for back room management Qualifications: • Minimum 2 years of previous retail experience, • Womenswear and/or luxury experience preferred, • Established client relationships. Upper East side client book a plus., • Sales-inclined and goal oriented, • Excellent social skills: the ability to communicate optimally both verbally and in writing., • Has a friendly and professional demeanor, • Passionate about fashion and styling, • Ability to flex between sales floor and operations as business needs., • Ability to use POS system and its inventory management functions, • Ability to work in a collaborative team environment, • Ability to lift boxes/weight up to 30 lbs, • Must have flexible schedule: some nights, weekends, and holidays as needed MORE ABOUT TANYA TAYLOR Tanya Taylor is a New York based womenswear brand whose mission is to create clothing that inspires confidence, celebration and community. Through the artful use of color, texture and original hand-painted prints, each collection is thoughtfully designed with its customers in mind. The brand is proud to provide practicality and inspiration, offering a range of ready-to-wear including occasion dresses, separates, elevated basics, denim and swimwear in sizes ranging from 00 through 22. The brand opened its first flagship store at 980 Madison Avenue on the Upper East Side in 2023. The brand is available at retailers, including Saks Fifth Avenue, Neiman Marcus and Shopbop, and has been worn by inspirational women including Former First Lady Michelle Obama, Taylor Swift, Tracee Ellis Ross, Beyoncé, Emily Blunt, America Ferrera and Nicola Coughlan.

Company Description The Little Tribeca was co-founded by Alex and Julia, two moms inspired by their children and their passion for unique shopping experiences. Opening its doors in April 2022 in the Tribeca neighborhood of New York City, the store is an extension of Alex’s initial boutique, The Little East, launched in East Hampton, NY, in 2020. The Little Tribeca is dedicated to creating a welcoming environment for families and is curated with care to meet the needs of the local community. Follow us on Instagram (@thelittle_tribeca) for a glimpse into our daily inspiration, often featuring the little ones who drive our vision. Role Description This is a part-time, on-site Sales Associate role based in New York, NY. The Sales Associate will assist customers with their purchases, maintain an organized and inviting store environment, and provide a high level of customer service. Responsibilities include stocking shelves, processing payments, answering customer inquiries, and contributing to a pleasant shopping experience. The Sales Associate will also have the opportunity to represent the friendly and community-focused ethos of The Little Tribeca. Qualifications As a Sales Associate at The Little, our 3 Key Areas of Focus are: 1. Customer Service Focus, 2. Sales Generation & Business Driver, 3. Visual Merchandising & Operational Excellence Duties include, but are not limited to: • Deliver outstanding customer service and build long-term relationship with customers, • Maintain and develop personal relationships to ensure customer loyalty and maintain an up to date client book, • Meet monthly sales goals and KPI’s, • Drive productivity and profitability, • Demonstrate knowledge and understanding of different sales techniques for example cross selling and adding on, in order to drive sales and KPIs, • Merchandise products in a delightful way and maintain standards of product presentation, • Maintain, update and restock store inventory, • Keep the store tidy, organized and restocked at all times, • Help with management of inventory: receiving, quality check and update products in inventory management system., • Price and placing new product arrivals in their dedicated areas, • Monitor and updating inventory levels and alerting the team if certain items run low, • Daily emails when our Manager is out of the store, • Personal appearance and presentation must be aligned with company policy, • Pay range $22-$24 is based on experience

Overview The Assistant Store Manager is responsible for ensuring that store achieves or exceeds sales plan and profitability goals, as well as enhance the David Yurman brand within the store and local market. This individual will also partner with store management team in overseeing that all operational policies and procedures being followed. The assistant store manager will effectively lead, coach and support sales professionals with a focus clientele development and providing a high level of customer service to create a luxury experience. The David Yurman SoHo Assistant Store Manager will be accountable for the following key deliverables: Responsibilities Achieve and/or Exceed Sales Plan • Partner with sales professionals to meet their individual sales plans and KPIs., • Participate in the development and execution of strategic initiatives to deliver the sales budget., • Demonstrate an active role on the selling floor through sales leadership and client development., • Support sales professionals in closing sales., • Facilitate the implementation and success of special events held at the retail store., • Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market., • Maintain visual presentation based on company vision and market needs. Clientele/Service Management • Coach and Monitor in partnership with Store Manager, on sales professionals accountability for client outreach and relationship development., • Ensure store data capture goals are being achieved., • Maintain a luxury environment that is warm and hospitable, and ensuring that the correct interpretation of and implementation of visual guidelines are being met., • Provide appropriate feedback in partnership with Store Manager, to staff to ensure that they have demonstrated the appropriate skills necessary to provide a positive and rewarding client experience in all customer interactions. Operations • Manage the day-to-day activities on the sales floor. Maintain presence on the sales floor to supervise staff and ensure appropriate floor coverage., • Maintain appropriate business controls such as store inventory, requests for stock replenishment and all repairs/returns., • Implement and support all security measures., • Partners with the sales professionals in the administration of special order requests., • Oversee store opening and closing in the absence of the Retail Store Manager. Talent • Partners with the Retail Store Manager in hiring and providing performance review feedback., • Trains new Sales Associates., • Provide leadership to staff through monthly scheduled meetings to review and coach on overall performance., • Provide formal and informal feedback to staff to build ongoing development opportunities., • Explain and enforce KPIs and ensure that staff is trending to those measures. Qualifications • Work Experience: Minimum 1-2 years of proven experience managing in a similar role, preferably within a high-end luxury accessories boutique with joint responsibility for sales and operations., • Ability to motivate, establish strong business partnerships, and promote professionalism with both clients and staff., • Ability to manage multiple tasks in a fast-paced environment., • Proven ability to drive results, and strategic vision to develop business., • Fine Jewelry and or Fine Watch experience preferred, but not required., • Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, )., • Flexibility to work non-traditional hours, including days, nights, weekends and holidays., • Computer Skills: Proficient in Microsoft Word, Excel, and Outlook The expected base pay for this role is $95,000 - $115,000 annually. Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Position Overview We are seeking a strategic and highly creative Senior Manager of Events & Brand Experience to lead the conception, planning, and execution of immersive brand moments that reflect the prestige, craftsmanship, and exclusivity of Versace for the North American Region. This role is responsible for delivering best-in-class experiences that deepen client relationships, elevate brand perception, and drive business impact across the region. Key Responsibilities: Strategic Leadership • Develop and execute a comprehensive events and brand experience strategy aligned with overall brand and business objectives, • Translate brand identity into elevated, memorable, and emotionally resonant experiences, • Partner with senior leadership, CRM, PR, retail, and HQ teams to ensure cohesive storytelling across all touchpoints Event & Experience Management • Lead the end-to-end execution of high-profile events, including VIP client experiences, product launches, private dinners, cultural partnerships, and activations, • Conceptualize innovative experiential formats that reinforce brand positioning in the luxury space, • Oversee event production, including creative direction, design, venue selection, vendor management, and on-site execution Client Experience & Relationship Building • Design bespoke, high-touch experiences tailored to top-tier clients and VIP audiences, • Collaborate with clienteling teams to curate personalized journeys that foster loyalty and lifetime value, • Maintain a deep understanding of consumers expectations, trends, and behaviors Brand Standards & Creative Excellence • Ensure all experiences reflect the highest level of quality, detail, and brand consistency, • Set and uphold visual and experiential guidelines across all activations, • Push creative boundaries while maintaining brand integrity Budget & Vendor Management • Own and manage event budgets with a focus on ROI and efficiency, • Identify, negotiate, and manage relationships with premium vendors, agencies, and production partners, • Ensure flawless execution within budget and timelines Measurement & Optimization • Define KPIs and evaluate the success of events through both qualitative and quantitative metrics, • Leverage insights to continuously refine and elevate future experiences Qualifications • 7+ years of experience in event marketing, experiential marketing, or brand experience, preferably within luxury, fashion, hospitality, or lifestyle sectors, • Proven track record of executing high-impact, high-touch luxury events on a global scale, • Exceptional creative vision with strong attention to detail and aesthetics, • Strong leadership and project management skills, with the ability to manage multiple complex initiatives simultaneously, • Excellent communication and stakeholder management skills, • Experience managing large budgets and external partners, • Willingness to travel frequently and work flexible hours as required by events, • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V

At STIIIZY we believe sales leadership is a craft: something you sharpen, study, model, and take pride in. You are both player and coach, and you support your team and customers exactly where they are at. Our sales leaders set the tone for their teams. They lead from the front, own their outcomes, and elevate the people around them. STIIIZY is the #1 selling cannabis brand in the country because we stay close to the culture and keep building on what works. We ask ourselves every day, what does it take to win. A-Players thrive here, people who hold themselves to a higher standard, see obstacles as opportunities to adapt and improve, and operate with urgency, creativity, and clarity. Leaders who are real and genuine with customers and their team, and who maintain high standards every single day. This role is for someone who wants to build, grow, and lead a hardworking, high-performance sales organization. Our sales leaders set the example for the rest of the state and company. Role Overview The Sales Director / Sales Manager – New York is responsible for leading, developing, and managing the state’s sales organization while driving revenue growth, account penetration, retail execution, and operational discipline across the market. This role owns territory strategy, team performance, top-account growth, field execution, AR management, forecasting, promotional execution, and cross-functional alignment with Marketing, Field Marketing, Sales Ops, and Production. 1. Market Strategy & Business Planning • Build and maintain a full market map by region, rep, account tier, and whitespace., • Identify distribution gaps and high-value new account targets., • Develop data-driven territory plans and optimized weekly routes., • Own strategy for the state’s top accounts — growth plans, visit cadence, performance expectations., • Review market trends weekly and adjust quickly., • Partner with Analytics on category insights, SKU trends, and opportunity identification. 2. Team Leadership, Coaching & Performance Management • Ride in the field with sales team at least 2x per week., • Conduct weekly 1:1s focused on performance, behaviors, and capability development., • Train sales team on negotiation, account management, sales process, and communication., • Enforce accountability around KPIs: voids, reorders, new doors, route efficiency, CAD execution., • Identify performance issues early and execute clear corrective action plans., • Lead structured weekly sales meetings with discipline and clarity., • Partner with Training to upskill new hires and tenured reps. 3. Field Execution & Retail Activation • Audit top accounts monthly for merchandising, menu accuracy, pricing, displays, and execution., • Ensure flawless resets, launches, and promotional execution., • Drive consistent sell-in of high-velocity SKUs, new products, and promotional bundles., • Partner with Field Marketing to plan and execute prioritized CADs., • Personally visit 5–10 top accounts per month to validate execution., • Identify merchandising gaps and ensure timely corrective action., • Provide leadership with field photos, market notes, and competitive insights. 4. Account Growth, Development & Relationship Management • Identify and open high-value new accounts across the state., • Build strong relationships with the top 30% of accounts and key decision-makers., • Maintain a bi-weekly communication cadence with priority accounts., • Support retailers with data-driven selling plans and promotional recommendations., • Represent STIIIZY at trade shows, industry events, and key buyer meetings., • Build trust with consistent follow-through and strong execution. 5. Financial Discipline & AR Management • Review aged AR weekly and ensure each rep is accountable for their territory., • Collaborate with Finance and Sales Ops to support collections., • Reinforce payment terms, COD requirements, and disciplined ordering behavior., • Escalate high-risk accounts early with structured recovery plans. 6. Cross-Functional Collaboration • Work with Sales Ops on forecasting, demand planning, and territory efficiencies., • Align with Marketing on menus, pricing accuracy, promotional visibility, and brand presentation., • Collaborate with Production on inventory levels, supply planning, and sell-in strategy., • Partner with Field Marketing on CAD deployment, scheduling, and prioritization., • Provide weekly updates with market insights, risks, and opportunities. 7. Reporting, Forecasting & Communication • Deliver weekly scorecards by region and rep., • Report wins, challenges, competitive intel, and actionable next steps., • Forecast weekly and monthly revenue with accuracy and discipline., • Align Sales Ops and Marketing on launches, resets, and promotional windows., • Maintain consistent, professional communication upward and downward. Who Thrives in This Role • Leaders who think clearly, move quickly, and execute decisively., • People who take ownership — not shortcuts or excuses., • Coaches who elevate talent and enforce high standards., • Operators who love structure, clarity, and accountability., • People who stay close to the field and the customer., • Leaders who bring consistency, professionalism, and energy daily. Qualifications • 5+ years of sales leadership experience in cannabis (preferred), will consider CPG., • Proven ability to coach, develop, and hold teams accountable., • Strong analytical, planning, and forecasting skills., • Ability to operate in a fast-moving, high-growth environment., • Excellent communication and cross-functional collaboration skills., • Valid driver’s license and ability to travel statewide.

About Abel Richard Abel Richard is an ultra-luxury Maison redefining modern refinement. With a growing presence in New York City, the brand specializes in luxury handbags and fine writing instruments, including Montegrappa, one of the world’s most storied and respected luxury pen houses, alongside rare, limited-edition creations that blend technology, high-performance material innovation, personality, and purpose. Through its partnership with Montegrappa, Abel Richard carries forward a legacy of Italian craftsmanship, precision engineering, and artistic expression. Each piece reflects an uncompromising commitment to quality, individuality, and timeless sophistication. Rooted in craftsmanship and driven by design excellence, Abel Richard creates objects that go beyond function. As the Maison continues to expand across key luxury markets, it remains focused on delivering exceptional service, meaningful client relationships, and a distinctly modern luxury experience. Position Overview The Boutique Assistant Director is a senior leadership role responsible for supporting boutique performance, client development, and operational excellence in one of the world’s most competitive luxury retail markets. Serving as the second-in-command to the Boutique Director, this individual helps lead the team, drive business results, and uphold the standards of the Maison. This role is ideal for a polished luxury retail leader with a strong record of working with high-net-worth and international clientele, developing long-term relationships, and leading in a high-touch environment. The ideal candidate combines commercial strength, operational discipline, and strong personal presence. Key Responsibilities • Partner with the Boutique Director to execute the boutique’s commercial strategy, service standards, and business goals, • Drive sales performance through floor leadership, team coaching, and client development, • Build and maintain strong relationships with high-value clients, including collectors, international clientele, and VIP customers, • Lead private appointments, bespoke selling opportunities, and exclusive client events, • Use CRM tools strategically to support retention, re-engagement, and long-term client growth, • Support daily boutique operations, including opening and closing oversight, merchandising standards, and service execution, • Partner with the leadership team to maintain accuracy and discipline across inventory, stock handling, and operational procedures, • Coach and develop Client Advisors and senior team members to strengthen performance and accountability, • Step in for the Boutique Director when needed to ensure continuity in leadership and execution, • Maintain strong product knowledge, brand storytelling, and awareness of the New York luxury market, • Represent Abel Richard with professionalism, discretion, and credibility in all client and team interactions Required Qualifications • Minimum 7 years of experience in high-luxury or ultra-luxury retail, • Minimum 3 years of leadership experience in a boutique, flagship, or other high-touch luxury environment, • Proven success serving high-net-worth and international clientele, • Demonstrated ability to drive sales through clienteling, repeat business, and relationship development, • Experience leading a team in a service-focused environment with high standards for presentation and execution, • Strong commercial judgment and operational awareness, • Excellent communication, follow-up, and interpersonal skills, • Strong professional presence, discretion, and emotional intelligence, • Experience with CRM tools, client outreach strategy, and luxury event support, • Availability to work a flexible retail schedule, including weekends, evenings, and peak business periods Preferred Qualifications • Experience in luxury handbags, fine accessories, fine jewelry, watches, or other true luxury categories, • Experience supporting top-tier clientele in New York City or another major luxury market, • Multilingual fluency, especially Spanish, Portuguese, French, or Arabic, • Experience with private clients, bespoke services, or appointment-based selling, • Prior experience as an Assistant Director, Senior Manager, Floor Manager, or equivalent senior boutique leadership role What Success Looks Like • Strong contribution to boutique sales growth and client retention, • Consistent leadership, accountability, and service execution, • Growth in repeat business, private appointments, and CRM-driven outreach, • Strong operational discipline and brand presentation, • A high-performing team culture grounded in professionalism and hospitality Why Join Abel Richard At Abel Richard, you are not simply helping manage a boutique. You are helping shape the future of a modern luxury Maison. This is an opportunity to join a growing brand with a distinctive point of view, a highly curated product universe, and a strong commitment to client experience, craftsmanship, and design excellence. Equal Employment Opportunity Abel Richard is proud to be an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment where all employees can thrive. All qualified applicants will receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by law.

Location: USA, New York Reporting to: Global Sales Director Travel: Frequent domestic & international travel required ROLE OVERVIEW Goldbergh is a Dutch luxury sports and skiwear brand, founded in Amsterdam in 2009, celebrated for its signature blend of high-performance functionality and fiercely feminine style. From the slopes to the city, Goldbergh dresses women who refuse to compromise on either performance or elegance. As the brand expands its footprint in the Americas, we are looking for a commercially driven and well-connected Regional Manager Wholesale to own and grow our wholesale business across the Americas. This is a pivotal role for Goldbergh's next phase of growth, bringing the brand into the right premium and luxury retail doors, building lasting partnerships, and ensuring every account reflects the quality and positioning of the Goldbergh name. The ideal candidate has deep roots in the ski, activewear, or luxury sports retail landscape in the Americas, understands the buying cycles and retail dynamics of the market, and brings an existing network of relevant wholesale accounts. KEY RESPONSIBILITIES Wholesale Account Management • Own and grow the Americas wholesale account portfolio, including specialty ski retailers, luxury department stores, resort boutiques, and premium activewear retailers., • Serve as the primary point of contact for the Americas wholesale partners, building deep and trusted relationships at buying and senior management level., • Lead seasonal sell-in campaigns, market appointments, and showroom presentations in collaboration with the Global Sales Director., • Negotiate commercial terms, order volumes, and sell-through agreements aligned with the brand's distribution strategy., • Market Development Identify and open new strategic wholesale accounts that match Goldbergh's luxury brand positioning across the Americas., • Develop a deep understanding of the ski and luxury activewear retail landscape across the Americas, identifying white-space opportunities and emerging retail channels., • Monitor competitor activity, retail trends, and consumer behaviour to inform market strategy. Sales Performance & Commercial Ownership • Deliver against seasonal and annual revenue targets for the Americas region., • Track and analyse sell-through performance across key accounts, providing actionable insights to improve results., • Manage order books, delivery planning, and stock coordination in partnership with Operations and the Global Sales Director., • Provide regular commercial reporting, forecasts, and market updates to the Global Sales Director. Brand Representation • Represent Goldbergh at trade shows, industry events, and key market appointments., • Ensure consistent brand presentation, pricing integrity, and premium positioning across all the Americas wholesale accounts., • Collaborate with Marketing on retailer co-op support, visual merchandising, and in-store activations. CANDIDATE PROFILE • Experience 5–8 years of experience in wholesale sales within ski, activewear, luxury sportswear, or premium fashion., • Proven track record of managing and growing a wholesale account portfolio in the US market and other markets across the Americas., • Established relationships with key US specialty ski retailers, resort boutiques, or luxury department stores., • Demonstrated ability to open new accounts and build commercial partnerships from the ground up. Experience working with European or international brands is a strong advantage., • Skills Strong commercial acumen with a results-driven mindset., • Excellent relationship management and negotiation skills. Solid understanding of retail buying cycles, sell-through dynamics, and seasonal order management., • Ability to represent a luxury brand with credibility and passion., • Data-literate, comfortable working with sell-through reports, order books, and sales dashboards. Personal Attributes • Entrepreneurial self-starter who thrives with ownership and autonomy., • Deep affinity for the ski and mountain lifestyle: you live and breathe this world., • Brand-sensitive: you understand the importance of controlled, quality distribution. Collaborative and communicative., • You work closely with a small, ambitious international team., • Comfortable with frequent travel across the US, Americas and occasional international travel to Amsterdam HQ and trade events. Does this sound like your next step? Please send your CV and cover letter to

At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we're not just a part of that movement-we're leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. Join us as we empower tomorrow's world at work. The role of the Business Operations Lead is to help drive business operations, supporting the Chief Marketing Officer and the broader Global Marketing team as well as the North America Sales Team in a variety of functional areas. This person will be a key player in the relationship between Marketing and Sales. Your role as the Lead, Business Operations will report into the Business Operations Manager, and you will work alongside them, as well as cross functional partners, to drive strategic and scalable growth for the company. Business Operations Responsibilities supporting Marketing and Sales include, but not limited to the following: * Work closely with the Business Operations Manager to ensure strong alignment across marketing and sales teams, driving cohesive strategy, execution, and performance * Collaborate with the Business Operations manager and cross-functional teams on ad hoc projects * Manage and organize cross-functional projects or initiatives; bring together important stakeholders and help drive decisions * Analyze business performance data to identify trends, insights, and opportunities for operational improvement * Gather and synthesize inputs across teams, transforming them into digestible, visually compelling outputs for stakeholder consumption * Support leadership with ad-hoc analysis and data-driven recommendations * Identify inefficiencies in processes and implement solutions that improve performance and scalability * Coordinate meeting preparation and compile and distribute thorough meeting notes with clear action items and owners * Prepare and distribute reports and provide administrative support for quarterly business reviews * Local office and mailing responsibilities for territory HQ offices and notices * Communicate with internal and external contacts to ensure that all projects are being executed in a timely manner * Monitor and analyze the funnel, identifying trends, gaps, and opportunities for optimization * Collaborate with HR team to ensure needs are met and internal approval processes, signatures, and local document management are being followed * Lead team communications for regional connection moments, communication channels and All Hands preparing agenda, deck, and recognition * Organize and manage a complex calendar for the Chief Marketing Officer and broader global marketing team function * Assist with travel arrangements and monthly expense reporting * Have 2+ years of proven experience in Sales or Marketing, preferably in a business operations or strategy position * Work tactically, quickly and efficiently to support senior leadership * A proven problem solver and able to make creative, forward-looking decisions * Excellent Microsoft Excel and Powerpoint skills (as well as Google Sheets and Google Slides) * Excellent project management skills * Excellent communication skills and ability to manage complex projects with many cross-functional stakeholder * Strong organizational skills with the ability to manage detailed execution while maintaining a big-picture perspective * Ability to work with executives and senior stakeholders Base Pay:$30 to $40 per hour Incentive Compensation:WeWork employees are eligible to participate in an incentive plan specific to their role. Your recruiter will detail what incentive plan is applicable to this specific role. WeWork incentive plans are subject to the terms of the applicable incentive compensation plan, which will be made available to you after commencing employment. WeWork reserves the right to amend its incentive plans, and nothing in this job requisition or any other document creates a right to a specific incentive plan payment. Benefits:Full-time employees are eligible for comprehensive benefits (subject to the terms of applicable plans/policies/agreements, which will be made available to you after commencing employment), including: 20 days of PTO, approximately 13 paid holidays, and 80 hours of paid sick time per full calendar year; 16 weeks paid parental leave; competitive healthcare benefits; 401k plan; and life and AD&D insurance. Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a community that embraces and inspires you-because together we can achieve more. Here we challenge ideas, and explore new ways of getting things done. Whether you are part of our___, or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated. WeWork is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon gender, sexual orientation, marital or civil status, pregnancy (or pregnancy-related conditions), gender identity or expression, transgender status or gender reassignment, race, color, national origin or ancestry, citizenship, religion or religious beliefs, age, physical or mental disability, genetic information (including genetic testing and characteristics), military or veteran status, or any other grounds or characteristic that is protected under the law. WeWork is also proud to be an affirmative action employer with respect to veterans and individuals with disabilities.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Customer Success Manager on our Public Sector team, you’ll help U.S. government and public sector organizations realize meaningful business outcomes with the GitLab DevSecOps platform. You’ll turn pre-sales command plans into clear, actionable objectives, guide customers through their adoption journey, and enable them on common Git, CI/CD, and DevSecOps best practices so they can deliver secure software more efficiently. Acting as a trusted liaison between your customers and GitLab Support, Product Management, Engineering, Sales, and Professional Services, you’ll own a portfolio of accounts and focus on increasing adoption, retention, growth, and overall satisfaction while staying current on GitLab product releases. This role is based in the United States public sector space and is best suited for a United States Person who is comfortable working cross-functionally, managing complex projects, and representing the voice of the customer across GitLab. • Partner with Public Sector customers to translate pre-sales command plans and desired business outcomes into clear, actionable objectives., • Guide customers on how to use the GitLab platform effectively, drawing on common best practices, DevSecOps principles, and typical Git workflows and branching strategies., • Map and manage the customer journey, and coach customers on how to adopt new GitLab use cases over time., • Act as the primary GitLab liaison for your customers, coordinating responses to questions, issues, and escalations by working closely with Support, Product Management, Sales, Professional Services, and other teams., • Own a defined book of business with responsibility for driving adoption, retention, expansion, and overall customer satisfaction., • Stay current on GitLab releases and help customers understand and apply new features to their environments and use cases., • Use project management skills to plan, track, and deliver customer enablement and success initiatives across multiple stakeholders., • Eligibility as a United States Person (U.S. citizen, lawful permanent resident, refugee, or asylee), in line with government requirements for this role., • Background in Customer Success or a similar customer-facing role with a track record of driving satisfaction, adoption, and retention., • Experience partnering with customers to connect technical capabilities to business outcomes and define measurable objectives., • Understanding of Git and common branching strategies, along with familiarity with the software development lifecycle and development pipelines., • Knowledge of continuous integration, continuous deployment, and DevSecOps concepts and how customers apply them., • Ability to manage a portfolio of customers of varying sizes in the public sector, balancing priorities across multiple stakeholders., • Strong verbal, written, presentation, and organizational skills, with the ability to explain technical topics in clear, simple language., • Demonstrated project management, analytical, and problem-solving skills, with openness to learning and applying transferable skills in new situations. The Customer Success Manager role sits within our Public Sector Customer Success team, which partners with United States government and public sector organizations to help them realize ongoing value from the GitLab platform. We own the post-sales relationship, driving adoption, retention, and growth by aligning GitLab capabilities to each customer’s mission, enabling them on DevSecOps best practices, and coordinating cross-functionally with Sales, Support, Product Management, Engineering, and Professional Services. Our team members work in an all-remote, distributed environment and collaborate asynchronously across time zones, using GitLab’s tools and processes to stay aligned while we tackle opportunities such as expanding use cases, improving customer return on investment, and simplifying engagement with the broader GitLab ecosystem. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $88,200 - $189,000 USD How GitLab Supports Full-Time Employees • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

Job Posting: Technical Product Manager Location: U.S. Based, Flexible Work Eligible Travel: Periodic travel to our headquarters in Frederick, MD or US client sites (i.e., less than once per month). About Us: At Orases, we are dedicated to delivering innovative software solutions that empower our clients to achieve their business goals. We are seeking a dynamic and results-driven Technical Product Manager to join our team. Note: Applicants must be U.S. based, able to work on US East Coast business time, and eligible to work in the U.S. Key Responsibilities: The Technical Product Manager owns client engagements end-to-end — from framing the business problem, through designing the technical architecture, to ensuring that measurable results are delivered. You'll lead discovery, make architectural decisions, guide engineering teams, write and review code, and serve as the single accountable point of contact between Orases clients and the teams building their software. This is a hybrid role by design. Some weeks lean heavier on client strategy, others on technical delivery — but you never fully leave either world. If you've been the developer that gets pulled into client meetings because you understand their business, or the Product Manager who kept opening the codebase because you couldn't lead what you didn't understand, keep reading. Roles and responsibilities: Discovery & Problem Framing • Lead structured discovery to validate problem-solution fit, defining measurable success criteria with clients before committing to a solution direction, • Assess existing systems, identify integration points, and surface architectural risks early enough to inform scope and budget decisions, • Translate client business problems into technical problem statements that engineering teams can act on, • Identify and articulate the business value at stake in each engagement — quantifying the cost of the problem, the value of the solution, and the ROI that justifies the investment — to ensure Orases and the client are aligned on what success is worth, not just what it looks like Solution Design & Architecture • Architect custom software solutions that balance technical quality with real-world constraints around budget, timeline, and existing client systems, • Produce solution designs, architecture diagrams, data models, and technical specifications clear enough for engineers to build from with confidence, • Evaluate and recommend technology stacks, frameworks, and third-party services appropriate to each engagement, • Define non-functional requirements — performance, security, scalability, maintainability — and ensure they're validated, not just documented., • Design and implement AI-augmented solutions where appropriate, including LLM integrations, automation pipelines, and intelligent processing workflows Delivery & Technical Leadership • Stay hands-on through delivery: review code, resolve technical blockers, make real-time design decisions, and ensure the implemented solution aligns with the intended architecture, • Orchestrate across design, engineering, QA, and client stakeholders to maintain alignment and keep delivery focused on the highest-value outcomes, • Develop accurate scope definitions and estimates that account for delivery model, complexity, and risk, • Drive continuous improvement in delivery practices through structured retrospectives and pattern recognition across engagements Client Relationship & Strategic Partnership • Build trusted advisor relationships that position Orases as a long-term strategic partner — not a vendor who takes orders, • Communicate with clarity and adaptability across audiences, from C-suite sponsors to senior engineers, • Manage expectations proactively, translating technical realities into business language and vice versa, • Proactively surface opportunities where Orases can deliver additional business value, translating technical capability into client-relevant outcomes that expand the relationship Pre-Sales & Business Development • Support business development with architectural feasibility assessments, proof-of-concept development, and credible estimation, • Create preliminary designs, roadmaps, and high-level estimates that clearly communicate value and set realistic expectations, • Guide prospective clients in understanding what AI and modern technology can do for their specific situation Team & Practice Development • Mentor and elevate Orases team members by establishing patterns, conducting architecture reviews, and modeling high-quality technical decision-making, • Translate emerging technology trends into practical recommendations for both client solutions and internal capability Requirements: • 7+ years of experience in software development, with meaningful time spent in both technical and client-facing capacities — whether that's a developer who grew into client leadership or a PM who never lost their technical edge, • Demonstrated ability to design and deliver full-stack custom software solutions — architecture that ships, not just diagrams, • Deep proficiency in at least one modern technology stack with working knowledge across multiple (e.g., PHP/Laravel, Node.js/TypeScript, .NET, Python, React, relational and document databases, cloud platforms), • Proven track record of leading profitable engagements from discovery through launch with minimal supervision, • Ability to evaluate technical approaches, assess architectural tradeoffs, and hold credible conversations with senior engineers, • Exceptional communication skills with the range to present to executives and whiteboard with developers in the same afternoon, • Strong analytical thinking with a bias toward structured problem framing over gut instinct, • Experience in a client-facing consulting or services environment where solutions must balance technical ideals with real-world constraints Preferred • Demonstrated ability to incorporate AI tools into delivery workflows and/or client solutions, • Experience with multiple delivery models (T&M, fixed-price, managed services) and the strategic implications of each, • Track record of defining and tracking measurable business outcomes — not just delivering to spec Our Core Values are D.R.I.V.E. and we use them to drive us forward in every way • Demonstrate Thoughtful Communication: Say what you mean in a respectful, timely and relevant manner, remembering that not everything needs to be said, • Rise to the Occasion: Have the grit to dig deep when needed and to get it done, • Integrity All the Time: Do what you say you are going to do, • Value to Clients: Be present, contribute and be a good steward of the client's money, • Excel at Your Craft: Constantly seek new ways to grow and learn to be the best you can be Compensation and Benefits: • Annualized base salary range is: $120,000 to $145,000, • Eligible for a discretionary bonus based on company and individual performance., • Flexible work options: Work from our beautiful office in Frederick, MD, or remotely, • Comprehensive medical, dental, and vision plans with nationwide options to meet your needs wherever you hang your hat, • Company-paid life insurance, short-term, and long-term disability. Let us pay for your peace of mind, • 401K Roth and non Roth options with a 4% company match for the first 5% you contribute. This FREE MONEY is fully vested and portable should you make the decision to leave us one day, • Fringe benefits to offer you lifestyle choices of where your benefits money goes. Options range from pet insurance, activity kits for kids, hotels and travel, health and wellness options, food delivery options, and the choices go on and on for you to decide what benefits YOU, • Paid personal time off (3 weeks) and company holidays (13 including full company shut down 12/25-1/1), • Employee Assistance Program for confidential support. We offer a 3rd party confidential help line to call 24 hours a day for whatever life throws your way or just to talk if needed, • Training and learning opportunities to help you excel in your career, • Team perk pickup truck, Orases One, for personal use that you can borrow for driving, hauling or moving, • Talented team of salespeople, software developers, and more to support you in building campaigns, automations, videos, and whatever else you may need to grow the Orases brand, • Fun and silly events, celebrations, and team social opportunities both virtually and in person. We regularly fly in team members who want to visit the office or experience an in person event, • Annual all employee retreat where the entire team comes together in person to bond and have fun! Join us at Orases and help shape the future of custom software solutions! Orases is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity, age, veteran status, national origin disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Location: Remote (Americas) - (Global Application Allowed, choose the region closest to you to apply) Position: Ecosystem Growth Manager (AI & DePIN) - Americas Company: ChainGPT Position Type: Full-Time ChainGPT is at the forefront of AI and Blockchain Technology, enabling and transforming Web3 through AI. Our AI-powered tools equip users with fast and accurate information to navigate the dynamic Blockchain industry. We are seeking a relentless Ecosystem Growth Manager to solve one of the hardest challenges in Web3: the Cold Start problem of a new Layer-1. You will be the architect of both supply and demand within the AIVM ecosystem—responsible for onboarding GPU compute providers, attracting AI builders, and securing enterprise data partners who will power real-world adoption. This is not a token-sales role. You are championing a decentralized cloud infrastructure that competes directly with centralized giants while offering cryptographic proofs and verifiable inference. Your work will define the early foundation—and long-term success—of AIVM’s ecosystem. Supply-Side Growth (DePIN Infrastructure) • Identify, evaluate, and onboard GPU clusters, independent data centers, and miners repurposing hardware for AI compute., • Build and manage a high-quality pipeline of Resource Providers contributing compute power to AIVM., • Scout top-tier AI developers, agents-as-a-service builders, and Web3 protocols requiring verifiable inference., • Persuade teams to deploy their AI agents, models, and applications on AIVM instead of centralized cloud providers., • Negotiate high-impact integrations with Data Availability layers, Oracle providers, enterprise infrastructure partners, custody solutions, and tooling providers., • Collaborate with Product and Growth teams to structure targeted incentives: Ecosystem grants, “Global Hunt” acquisition campaigns, and liquidity mining and supply-side reward programs, • Bridge communication between enterprise partners (who operate in fiat) and the crypto-native architecture of AIVM., • Translate technical, economic, and compliance requirements into clear pathways for adoption., • 3+ years of experience in Web3 BD or Ecosystem Growth, ideally at a Layer-1, Layer-2, or DePIN (Decentralized Infrastructure) project., • Technical fluency in AI and blockchain fundamentals: understanding inference vs. training, the value of H100-class GPUs, and the importance of sovereign chains., • Strong network of builders and operators—including node operators, GPU providers, validators, AI developers, and protocol teams., • Proven track record of closing deals end-to-end: from outreach to negotiation to technical integration to Mainnet launch., • Highly autonomous and able to build, manage, and scale your own pipeline in a fast-paced environment., • Experience onboarding compute providers or managing infrastructure supply., • Background working with enterprise AI workloads or cloud infrastructure., • Familiarity with incentive design, token economics, or ecosystem grant frameworks., • Work alongside the ChainGPT core team on high-impact AI and Web3 products across our ecosystem., • Remote-first setup with flexible hours, focused on outcomes, trust, and ownership., • Competitive compensation, with performance-based upside where applicable to the role., • Fast-moving environment with direct collaboration across all team members, including senior management, and clear accountability with no micromanagement., • The support to do your best work, including the tools you need, structured onboarding, and clear room to grow. Company Culture and Values At ChainGPT, we value Trust, Effective Speed, Innovation, and Growth. As our Ecosystem Growth Manager (AI & DePIN), you will embody these core values and have the opportunity to contribute to our culture and help drive our success. Join us on this exciting journey as we shape the future of blockchain and crypto technology. Additional Information: • Employment Compliance and Confidentiality:, • All employees will be onboarded through our official payroll and HR provider, which manages employment documentation, tax withholdings, and compliance with legal requirements based on the employee’s country of residence. As part of the onboarding process, each new hire is required to complete a Know Your Customer (KYC) verification, sign a Non-Disclosure Agreement (NDA), execute an employment contract, and fulfill any additional legal requirements specific to you jurisdiction. This process ensures compliance, protects company information, and establishes a secure and professional employment relationship., • Employment Structure:, • The position is offered on either an employee or contractor basis, depending on the location and role. Individuals will receive payment via direct deposit on a monthly basis. Additional details regarding compensation, benefits, and company policies will be provided during onboarding and outlined in the official employment agreement., • Compensation:, • Salaries are paid in fiat currency via direct deposit on a monthly schedule, with payments issued on the first business day of each month. This structure ensures timely and transparent compensation aligned with local financial systems., • Probationary Period:, • All new employees will undergo a 90-day probationary period, which serves as a mutual evaluation phase. During this time, both the employee and ChainGPT can assess fit, performance, and long-term alignment with the role and company.

Rethink is the leading global provider of online research-based resources to support individuals with developmental disabilities. Our behavioral health platform (___) provides clinical tools, staff training and practice management for private ABA service providers. Due to autism insurance mandates sweeping the nation, our behavioral health division is experiencing unprecedented growth. Rethink Behavioral Health (a subsidiary of Rethink First) is in the digital wellbeing training in the workplace. Rethink Behavioral Health provides cloud-based treatment tools, training, and clinical support for individuals with developmental disabilities and their caregivers. The Customer Success Manager is responsible for customer retention and account growth with small and mid-sized behavioral health practices focused on the delivery of Applied Behavior Analysis (ABA) treatment to individuals with autism. The selected candidate will provide high-touch service to customers to ensure that Rethink products/services are meeting their needs, and to identify upsell/cross-sell opportunities. The ideal candidate will have experience as an ABA medical billing/Operations professional and be very comfortable learning new technologies to conduct online demonstrations with customers. Job Duties: * Meet and proactively drive to exceed quarterly and annual retention targets. * Identify account growth opportunities within an existing set of Billing customers, working closely with practice owners to showcase how the Rethink solution can support clinical and business needs. * Develop and maintain an exceptional knowledge of Rethink’s behavioral health solution and RCM services. * Oversee account metrics to anticipate customer issues and concerns. * Drive to close upsell/cross-sell opportunities by demonstrating understanding of current and long-term customer needs, proposing appropriate solutions to address identified customer needs, and consistently moving the customer toward commitment. * Resolve customer issues in an efficient, timely, and practical manner. * Serve as a customer advocate internally to ensure support tickets are being addressed quickly. * Collaborate with the Revenue Cycle Management team to provide customer updates and to address customer concerns. * Collaborate with the product team on identifying future product development priorities to drive account growth. * Manage customer satisfaction surveys and responses. * Complete and submit required reports such as forecasts, activity reports, and expense reports on a timely basis. * Enter and maintain data accurately into Salesforce.com including meetings, contacts, updates and forecasts. * Use Teams to conduct effective online meetings. Characteristics: * Track record of exceeding quota or showing significant annual year over year growth. * Experience in behavioral health and ABA medical billing * Excellent verbal and written communication skills. * Strong customer relationship management skills. * Ability to position Rethink solutions and communicate key messages to practice owners and key decision makers. * Self-motivated individual who thrives on doing a job well and has the initiative and drive to excel. * Ability to effectively prioritize, organize, and perform a variety of concurrent tasks. * Proficiency with Microsoft Excel, Word, and PowerPoint applications. * Experience utilizing electronic medical billing platforms. * Experience using Salesforce.com and Gainsight are desirable. Requirements: * Bachelor's degree in psychology, education, business or related field * Must be comfortable working with technology and fluent in Microsoft Office * Experience with autism/ABA/ABA billing * Experience working with a SaaS (software) company highly preferred Location: Remote opportunities are available to candidates who reside in the following states: AL, AZ, CT, FL, GA, HI, IL, IN, KY, LA, MD, MA, MI, MN, MO, NC, NE, NH, NJ, NV, OH, OR, PA, RI, TN, TX, VA, WA, WI Our commitment to an inclusive workplace RethinkFirst is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Accommodations are available for applicants with disabilities. #remote

Primary Goal: GLOBO’s Customer Account Management Team is tasked with providing a legendary customer experience and ensuring customers achieve their desired outcomes and derive value from GLOBO’s solutions. We are looking for a passionate Customer Success Manager (CSM) with proven relationship building and project management skills to join the team. The CSM will build deep, multi-threaded relationships, and use proactive data insights and an understanding of GLOBO’s products and services to improve language access and maximize customer retention and growth. Responsibilities: Develop Meaningful Relationships: Serve as the point of contact for a portfolio of customers. Build and maintain deep, multi-threaded long-term relationships with key language access stakeholders across all levels of the organization, including executive leadership. Drive Adoption & Utilization: Proactively monitor customer health and utilization data, delivering training, advising on best practices, workflows, and configuration options to drive product adoption and maximize usage and value realization. Ensure Customer Outcomes & Value: Understand, measure, and report on customer business goals and key performance indicators (KPIs), ensuring customers achieve their desired outcomes and continually recognize the value of GLOBO’s solutions. Lead Quarterly Business Reviews, Annual Reviews, and ad hoc customer meetings. Lead Account Planning & Risk Mitigation: Develop comprehensive account plans and lead the execution of the account strategy. Maintain internal CRM (Hubspot) to monitor customer health, proactively identify "at-risk" accounts, and lead the execution of prescriptive interventions that ensure high satisfaction and retention. Own the contract renewal process for assigned accounts, including proactive risk mitigation, negotiating terms, and securing on-time renewal commitments. Actively identify and develop opportunities to expand GLOBO’s service offerings for upsell/cross-sell and provide additional value to clients. Serve as the Voice of the Customer: Act as the internal voice of the customer, advocating for their priorities, gathering product and service feedback, and partnering with customer stakeholders to resolve challenges and drive value realization. Partner cross-functionally with Sales, Marketing, Product & Engineering, Customer Support, Implementation, Operations and Finance to ensure customer satisfaction. Required Minimum Education and Experience: A Bachelor’s degree or equivalent. 5+ years of experience in a customer-facing role (post-sales account management, customer success, or comparable experience) within healthcare technology/operations. Excellent verbal and written communication skills. Excellent time management and project management skills. Demonstrated experience navigating complex contract negotiations. Experience managing customer lifecycles within a CRM (Hubspot preferred) and proficiency in remote collaboration tools. High level of initiative, accountability, and follow-through. Ability to manage multiple initiatives and projects and prioritize needs. Strong sense of service and passion for health equity and GLOBO’s mission of “Helping people communicate when it matters most”. Possession of a valid Driver’s License and a clean driving record. Ability to manage independent transportation to various client sites and regional travel hubs. Authorized to legally work for any employer in the United States. Willingness to submit to any requested background checks. Additional Preferred Requirements: An understanding of the language access industry, regulatory requirements, and common workflows. Prior experience at a high growth company in a decentralized environment. Experience with Google Docs and Apple/Mac Operating System. Travel Requirements: 25 - 30% domestic travel requirement for on-site client visits and industry events. GLOBO Foundations Core Competencies: GLOBO has created a roadmap to success outlining the key KSA’s and competencies in each job band. To perform the essential functions of this position and the job successfully, an individual should demonstrate the following competencies. Drive Results—Takes accountability for individual outcomes - good or bad. Prioritizes work to support Company rocks. Communicate Effectively - Asks questions to ensure understanding. Listens with intent to understand. Developing Self and Others - Expands self-awareness and is open to feedback. Takes ownership/Seek opportunities of learning, career growth, and development. Growth-Focused -Develops a growth mindset by keeping an open mind during change. Seeks opportunities to move out of comfort zone. Customer Centricity -Consistently provides excellent customer service. Actively gathers and leverages information to understand current and emerging customer priorities, problems, expectations, and needs - present proposed solutions within area of responsibility. Supervisory Responsibilities: This position does not have direct supervisory responsibilities. Work Environment: This position predominantly operates in a remote/home office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. While performing the duties of this job, the employee may be required to stand up or to sit for up to eight hours or more at a time. The employee must use his/her hands to handle or feel objects, tools, or controls, reach with hands and arms, talk, and hear. The employee is occasionally required to walk, sit, climb, or balance, and stoop, kneel, or crouch. The employee may be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. Persons with mental or physical disabilities as defined by the Americans With Disabilities Act are eligible for this position as long as they can perform the essential functions of the job after reasonable accommodations are made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible for this position.

Role: Principal Customer Success Manager Location: Remote (MS) — must reside in Massachusetts. We're currently only set up to employ in a limited number of US states. Candidates outside of MA unfortunately can't be considered for this role. We're looking for a Principal Customer Success Manager to own and grow our most important enterprise relationships across North America. You'll be the most senior individual contributor on the US CS team, working with a focused book of our highest-ARR clients and setting the standard for how we deliver value at the enterprise level. Who are we? Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Our platform combines the data unification and customer insight of a CDP with an experience platform, letting retail marketers plan and launch their most profitable campaigns and create personalised experiences across email, mobile, on-site, social, direct mail and more. We're trusted by some of the fastest-growing retail brands in the world, including Brooklinen, Davines, Steve Madden and Sephora. We have over 120 Ometrians across North America and Europe, and have raised $75m from investors including Infravia Capital Partners, Octopus Ventures and Summit Action. The role Reporting to the Manager of Customer Success, you'll own a focused portfolio of our most strategic North American enterprise accounts — large, complex organisations with multiple stakeholders, significant ARR and high expectations. These are clients where the relationship matters as much as the product, and where the quality of CS work directly affects retention and revenue. You'll take full ownership of the commercial relationship, lead executive engagement and ensure clients see clear, measurable value from Ometria. This is a highly cross-functional role — you'll work closely with our North American Sales team on renewals and expansion, partner with customer and technical teams across the business to deliver for your clients, and have regular visibility with our founder and CEO on the performance and health of our most important accounts. You'll also be a go-to resource for the wider CS team — sharing your approach, contributing to how we build and refine our customer success practice, and helping more junior CSMs navigate complex account situations. What you'll be doing Retain your customers, secure renewals and hit retention targets • Own the renewal cycle for your book of business end to end, identifying risks early and resolving them before they escalate, • Build and maintain a clear picture of customer sentiment across all stakeholders — from end users to C-suite — and take action when something is off, • Act as a vocal internal advocate for your customers, coordinating cross-functional teams to resolve challenges quickly, • Own end-to-end commercial negotiations for renewals and expansions across a portfolio of high-value North American accounts, working within Ometria's pricing model, • Identify and close upsell opportunities that genuinely reflect value delivered, • Develop genuine relationships with CMOs, CTOs, CEOs and marketing and technology leads across large, multi-stakeholder enterprise organisations, • Maintain multi-threaded engagement plans that anticipate where senior conversations are needed and ensure the right Ometrians are involved, • Become an expert in both the Ometria platform and the ecommerce and retail marketing landscape, • Lead Business Reviews, strategic marketing assessments and account planning sessions that connect platform outcomes to your clients' business goals, • Share your methodology and experience with team members, contributing to playbooks, account approaches and how we raise the bar on CS practice at Ometria, • Step in to support complex or escalated situations across the wider team when needed, • Provide thoughtful input to CS leadership on how we continue to improve as the team grows About you • 7+ years of Customer Success experience in an enterprise SaaS organisation, with a proven track record of owning large, complex, multi-stakeholder accounts with significant ARR — ideally with exposure to retail, ecommerce or MarTech, • Executive presence — you're comfortable and credible in conversations with CMOs, CTOs and CEOs at major enterprise organisations, and you know how to adapt your approach depending on who's in the room, • Commercial sharpness — you spot risk and opportunity in account data, and you can navigate commercial conversations with confidence. You don't wait to be asked, • Relationship depth — you build relationships that go beyond the day-to-day contact. Your clients trust you because you consistently deliver and tell them what they need to hear, not just what they want to hear, • Data fluency — you're comfortable working with and interpreting performance data, and you can turn it into a clear narrative that lands with marketing and commercial stakeholders alike, • Technical credibility — you don't need to be an engineer, but you understand enough about how Ometria works technically (APIs, data feeds, integrations) to hold your own with technical stakeholders and know when to escalate The salary range for this role is $170,000 to $200,000. The final pay offered may vary based on several factors, such as job-specific knowledge, skills, and experience. • Unlimited paid time off, • Health Insurance, • Dental, • Vision, • Mental Health Support