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Job Description Overview Responsibilities The Server is responsible for providing superior service to both the internal and external customer. The Server is also responsible for serving food and beverages in accordance to company standards. Essential Duties & Responsibilities: • Provides superior customer service, positively effects interactions with external and internal customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers., • Recognizes guests immediately with a friendly, courteous greeting and informs them of daily specials, soup of the day, etc., • Assists guests with menu and beverage selection, demonstrating salesmanship with complete menu and product knowledge., • Ensures guest satisfaction through food quality checks and responsiveness to guest complaints., • Maintains a well-groomed, neat, and clean appearance, carrying out duties with attention to sanitation and safety., • Anticipates, identifies, and provides for guest needs., • Performs inventories and other duties as assigned., • Performs tableside cooking, salad entrées, desserts and presents, opens and pours wines., • Ability to transport trays and/or plates throughout the restaurant, which may weigh up to 20 pounds, as well as serve food items and beverages., • Ability to review and comprehend all necessary documentation., • Ability to take orders, recite specials, and point specific items out on the menu to customers., • Ability to stand throughout an eight-hour shift., • Ability to effectively and efficiently move throughout the restaurant and the kitchen area., • Ability to communicate effectively with customers and all levels of employees., • Must be flexible to work varying shifts and time schedules as needed., • This position works in an environment that is subject to varying levels of smoke, crowds, and noise, the severity of which depends upon customer volume., • Machines and equipment used, but not limited to, include coffee machine, beverage dispenser, microwave, toaster, and Point-of Service System., • Performs other duties as assigned. Qualifications • High School Diploma or GED, • Familiarity with food, beverage, and wine service., • Knowledge of table service procedures and table etiquette., • Excellent customer service skills., • Must be able to obtain and maintain all appropriate licenses/certifications per Federal, State, and Gaming regulations., • Strong leadership and interpersonal skills, • Excellent interpersonal, oral and written communication skills., • Meticulous, organized and accurate, • Extreme confidentiality., • Familiarity with a variety of computer systems and applications., • Be flexible to work varying shifts and time schedules as needed., • Communicate effectively with all levels of employees and guests., • Manage multiple details and tasks concurrently in a changing environment., • Able to work effectively in a team environment., • Ability to stand and sit for extended periods of time., • Ability to walk distances., • Ability to lift 30 to 40 lbs., • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus., • The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.

Job Description Overview The Assistant General Manager for Hard Rock Cafe is responsible for supervising the restaurant operations and employees during an assigned shift and assisting in the supervision of all other food & beverage outlets as needed. Responsibilities ESSENTIAL DUTIES & RESPONSIBILITIES • -Opens and closes shift or work area at scheduled times; ensuring outlet is fully prepared for operation, as well as ensuring cleanliness and security of company assets., • -Maintains administrative functions, such as scheduling, time and attendance records, and appraisals in order to ensure appropriate staffing levels and that team members are performing duties according to established service standards., • -Assists in monitoring department budget to ensure efficient use of labor and other resources in order to achieve effective operation of the department., • -Monitors guest service and satisfaction by interviewing guests and by observing food ratings in order to make recommendations for improvement to maintain high service standards and a positive dining experience for guests., • -Resolves guest concerns or complaints in order to maintain positive guest relations., • -Inspects food outlet daily to ensure a safe work environment, that equipment is operating properly and that sufficient supplies are on hand in order to achieve smooth operation of the department., • -Attends and participates in meetings, completing follow-up as assigned., • -Perform work regularly and predictably., • -Other duties as assigned. Qualifications QUALIFICATIONS • This knowledge and these abilities are typically acquired through a High School Diploma, as well as four years’ dining experience, with a minimum of two years’ Food and Beverage supervisory experience; or through a bachelor’s degree in Restaurant Management or related field. SKILLS • Strong leadership and interpersonal skills, • Excellent interpersonal, oral and written communication skills., • Meticulous, organized and accurate, • Extreme confidentiality., • Familiarity with a variety of computer systems and applications., • Be flexible to work varying shifts and time schedules as needed., • Communicate effectively with all levels of employees and guests., • Manage multiple details and tasks concurrently in a changing environment., • Able to work effectively in a team environment., • Analyze and think about how possible solutions impact on the entire operation. PHYSICAL DEMANDS • Ability to stand and sit for extended periods of time., • Ability to walk distances., • Ability to lift 30 to 40 lbs., • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus., • The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.

Job Description Earn up to $20-20.25 an hour plus tips! Stop in for an in-person interview from 2-4:30PM daily! Ask for the manager. Cafe Rio is looking to hire energetic Team Members to join our #caferiofamily. We have various level positions available: line cook, prep cook, dishwasher, cashier, and Assistant Management positions are also available! Serving Up Fresh Opportunities! • Fun, fast-paced work environment, • Part-Time and Full-Time available, • Health benefits are available for all employees after 90 days of employment, • FREE MEALS on shifts, • 401k with company match $ for $, • Growth opportunities/opportunities for advancement Piqued your interest? We would love to meet you, so apply today! Cafe Rio is an Equal Opportunity Employer and participates in E-Verify We use eVerify to confirm U.S. Employment eligibility.

Job Description Must be a student at California Aeronautical University to apply for this position. SUMMARY: The Dining Service provides information, superior customer service, and a clean and welcoming environment to students at the Skyway Cafe. As a service provider for Skyway Café, student staff are expected to be courteous, competent and professional. Some general expectations include honesty, professionalism in appearance and attitude, providing undivided attention to each student/guest, arriving to work on time, and maintaining confidential information. The Dining Service Student Worker must uphold the philosophy and mission of California Aeronautical University while instilling positive and progressive attitude in all employees. JOB REQUIREMENTS include but are not limited to the following: COMPLIANCE: • Responsible for compliance with all local, state, accreditation and federal regulations, • Ensure completeness, accuracy, and security of campus files, documents and reports., • Ensure and maintain compliance with all company policies and procedures, • Responsible for complete and accurate timekeeping. ESSENTIAL DUTIES: • Conduct all duties and responsibilities ethically and professionally, • Communicates student/customer concerns, needs and equipment malfunctions to management staff., • Utilize organizational skills to stock inventory, maintain regular sanitation checks, and ensure all cooking utensils, tools, and equipment are in the proper location., • Works in all areas of the dining center., • Works independently and with other staff., • Responsible for opening and closing assigned FOH or BOH work area(s)., • Follows written and verbal instructions., • Leverage technical and numerical proficiency to manage student/customer Card transactions on a POS system., • Required to obtain a Food Handler's Card within 30 days of employment, • Assisting Chef's/Cooks with Meal Service, • Safely operate and maintain all following equipment used in food production and service., • Clean up and reset station and take care of leftover food., • Comply with nutrition and sanitation regulations and safety standards., • Other duties as required.

Job Description Overview Responsibilities The Retail Sales Associate is responsible for being the ultimate guide through the guests’ shopping experience. Hard Rock merchandise is a unique part of our business, which requires a special person to create the experience. As a Retail Sales Associate (RSA), you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician. Essential Job Functions: • Greets guests, answers the phone, and answers questions accurately and politely., • Makes proficient sales transactions using a point-of-sale system; handles cash and other forms of payment; maintains proper cash drawer balances., • Directs guests to different areas of the property., • Demonstrates impeccable product knowledge by determining guests’ needs through actively engaging in conversations with them and informing guests of product features and benefits., • Uses proven suggestive selling techniques (ie. Related items, higher-quality items, transitional phrases)., • Maintains a clean and organized store; maintains proper product stock levels through retail pulls and inventories., • Displaying Retail product through Hard Rock’s visual display standards., • Performs opening, closing, and side duties including but not limited to; cleaning glass, polishing brass, sweeping and vacuuming, folding products, etc., • Assures the complete satisfaction of each and every guest by creating memorable experiences., • Attend and participate in meetings, completing follow-up as assigned., • Perform work regularly and predictably., • Responsible for cleaning and sanitizing work and public spaces., • Other duties as assigned. Qualifications This knowledge and these abilities are typically acquired through two months of on-the-job training or related experience. SKILLS • Strong leadership and interpersonal skills, • Excellent interpersonal, oral and written communication skills., • Meticulous, organized and accurate, • Extreme confidentiality., • Familiarity with a variety of computer systems and applications., • Be flexible to work varying shifts and time schedules as needed., • Communicate effectively with all levels of employees and guests., • Manage multiple details and tasks concurrently in a changing environment., • Able to work effectively in a team environment., • Ability to stand and sit for extended periods of time., • Ability to walk distances., • Ability to lift 30 to 40 lbs., • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus., • The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.

Job Description Overview Responsibilities It is the primary responsibility of the host position to be friendly and courteous, while greeting, seating and engaging the guests during their dining experience. Essential Duties • Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible., • Maintain a professional and positive attitude at all times, • Maintain complete knowledge of the menu offerings, • Escort guest to their table, • Monitor the seated guests and respond to guest needs, • Communicate clearly over the radio to management and other host to ensure that the restaurant operates efficiently., • Thank guests with genuine appreciation and provide a fond farewell., • Answer restaurant telephone courteously and efficiently, • Speak to guests and co-workers using clear, appropriate and professional language, • Anticipate guests service needs, engage guests in conversation regarding their stay, property services, and area attractions/offerings, • Move and arrange tables, chairs, and settings and organize seating for groups with special needs with minimal amount of disturbance to other guests., • Maintain cleanliness of work areas throughout the shift., • Notify management of maintenance repair issues. Qualifications • Minimum six (6) months of related experience required, • Able to work a varied work schedule to include nights, weekends, and holidays., • Must have excellent communication skills., • Be flexible and adaptable to change. SKILLS • Strong leadership and interpersonal skills, • Excellent interpersonal, oral and written communication skills., • Meticulous, organized and accurate, • Extreme confidentiality., • Familiarity with a variety of computer systems and applications., • Be flexible to work varying shifts and time schedules as needed., • Communicate effectively with all levels of employees and guests., • Manage multiple details and tasks concurrently in a changing environment., • Able to work effectively in a team environment., • Ability to stand and sit for extended periods of time., • Ability to walk distances., • Ability to lift 30 to 40 lbs., • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus., • The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.

Job Description Overview Responsibilities Under the direction of the Sous Chef, the COOK I is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for properly preparing any and all foods listed on the respective menus that are to be grilled, fried, broiled, or prepared in the pantry. Essential Duties & Responsibilities: • Prepares food that are to be grilled, fried, broiled, or prepared in the pantry; ensures that all plates served are aesthetically appealing and cooked to the specifications of the customer., • Recognizes a variety of sauces and properly places them on all entrees featured on daily menus., • Keeps workstation neat and clean., • Assists coworkers to ensure efficient operation of the line., • This position operates in a working environment that is subjected to varying levels of heat and noise., • At times subjected to hazards such as wet floors and dangers associated with the use of heavy duty cutlery, knives, and choppers., • Ability to use all equipment associated with the position, including but not limited to choppers, slicers, mixers, and grinders., • Ability to review and comprehend recipes and other necessary documentation., • Ability to determine if food items are cooked to proper specifications., • Ability to efficiently and effectively move around work area., • Ability to stock and retrieve all necessary food items and supplies., • Ability to lift, carry, and push/pull up to 50 pounds so as to be able to move and stock all necessary supplies., • Ability to communicate with customers and all levels of employees., • Must be flexible to work varying shifts and time schedules as needed., • Equipment and machines used, but not limited to, are standard kitchen machines such as slicers, choppers, mixers, grinders, etc., • May perform other duties as assigned. Qualifications Basic food preparation knowledge and line work experience. Must be able to obtain and maintain all licenses / certifications per Federal, State, and Gaming regulations. These skills are typically acquired through a minimum of one-year prior experience as a Cook Trainee or coffee shop line cook, and/or through the completion of a degree in culinary arts or recognized apprenticeship SKILLS • Strong leadership and interpersonal skills, • Excellent interpersonal, oral and written communication skills., • Meticulous, organized and accurate, • Extreme confidentiality., • Familiarity with a variety of computer systems and applications., • Be flexible to work varying shifts and time schedules as needed., • Communicate effectively with all levels of employees and guests., • Manage multiple details and tasks concurrently in a changing environment., • Able to work effectively in a team environment., • Ability to stand and sit for extended periods of time., • Ability to walk distances., • Ability to lift 30 to 40 lbs., • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus., • The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.

Job Description Overview Responsibilities The Bartender is the stepping stone…the first area of service for the guests before arriving at their tables. It is essential to provide the guests with a positive experience before they step out of the bar. As a Hard Rock Cafe bartender, you will be assuming the role of tour guide, communicator, showman, decision-maker, memorabilia curator and musician (at heart). Essential Duties & Responsibilities: • Takes customer drink orders., • Properly greet each guest and provide outstanding customer service offering drink and food specials., • Totals bills, presents check, collects settlement, and processes payment., • Reconcile transactions at the end of each shift, cash out, and maintain a balanced bank., • Be thoroughly familiar with all menu items, including ingredients and food allergens, and spirit/wine/beer lists in order to assist guests and answer questions accurately., • Be thoroughly familiar with all menu cocktails and spirit/wine/beer lists in order to assist guests and answer questions accurately., • Prepare cocktails according to recipes, using correct tools and glassware., • Memorize ingredients and recipes for all Hard Rock brand specialty cocktails and prepare accordingly., • Develop new cocktail recipes when directed by management, utilizing mixology skills to combine unique flavor profiles and presentation methods., • Greet guests and help them select food and beverages by presenting the menus, offering cocktails and entrees, and answering food preparation questions., • Serve food and beverages, ensuring timeliness, completeness, and accuracy., • Serve meals to patrons according to established rules or etiquette, working in a casual dining setting., • Maintain bartop and bar table guests by removing dirty dishes, replenishing utensils as needed, refilling beverages, and being alert to any guest needs., • Process payments according to POS and cash handling procedures., • Perform last call., • Maintain bank variance within standard., • Ensure all checks are closed out., • Maintain bar inventory to determined par levels and communicate ordering needs to management staff., • Maintain positive and professional communication with all staff., • Communicate effectively and professionally with the culinary team to maximize guest satisfaction., • Adheres to food and beverage policies and State Liquor Laws., • Keeps station clean at all times., • Promotes positive customer relations., • Responsible for the receipt of monies and settlement of guest’s checks., • Other departmental related duties and assignments as directed by management. Qualifications SKILLS • Strong leadership and interpersonal skills, • Excellent interpersonal, oral and written communication skills., • Meticulous, organized and accurate, • Extreme confidentiality., • Familiarity with a variety of computer systems and applications., • Be flexible to work varying shifts and time schedules as needed., • Communicate effectively with all levels of employees and guests., • Manage multiple details and tasks concurrently in a changing environment., • Able to work effectively in a team environment., • Ability to stand and sit for extended periods of time., • Ability to walk distances., • Ability to lift 30 to 40 lbs., • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus., • The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.

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As a Hard Rock Cafe bartender, you will be assuming the role of tour guide, communicator, showman, decision-maker, memorabilia curator and musician (at heart).

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