Charlotte
Job DescriptionReports To: General Manager / Director of Operations Department: Front of House – Beverage Operations Employment Type: Full-Time Exempt / Non-Exempt: Non-Exempt (unless otherwise classified by ownership) Position SummaryThe Bar Manager is responsible for overseeing all bar operations, ensuring exceptional guest experiences, controlling costs, and leading a high-performing bar team. This role blends hands-on service leadership with inventory management, staff training, and operational execution in a fast-paced, hospitality-driven environment. KEY RESPONSIBILITIESOperations & Guest Experience • Oversee daily bar operations to ensure speed, quality, cleanliness, and consistency, • Maintain high standards of guest service and hospitality at all times, • Ensure compliance with alcohol service laws and responsible service policies, • Resolve guest concerns professionally and promptly, • Coordinate bar service with kitchen and floor teams during peak periodsStaff Leadership & Training, • Hire, train, schedule, and supervise bartenders and barbacks, • Lead by example during service, including bartending when needed, • Conduct ongoing training on recipes, service standards, upselling, and safety, • Coach, discipline, and evaluate bar staff performance, • Foster a positive, accountable, and team-oriented cultureInventory, Cost Control & Ordering, • Manage liquor, beer, wine, and bar supply inventory, • Perform weekly inventory counts and reconcile variances, • Order product based on sales trends, events, and par levels, • Control beverage cost through portion control, waste reduction, and pricing accuracy, • Work with vendors to maintain quality, pricing, and timely deliveriesFinancial & Administrative Duties, • Monitor bar sales, labor costs, and profitability, • Assist in menu development, pricing, and seasonal drink features, • Ensure accurate POS setup for beverages and modifiers, • Complete required reports, logs, and compliance documentationCleanliness, Safety & Compliance, • Ensure bar areas meet health, safety, and sanitation standards, • Enforce safe alcohol service and ID verification procedures, • Maintain cleanliness of bar stations, storage areas, and equipment, • Ensure all staff certifications are current (e.g., alcohol service permits)QUALIFICATIONSRequired, • Minimum 5+ years of bar management or lead bartender experience, • Strong knowledge of spirits, beer, wine, cocktails, and bar operations, • Proven leadership and team-management skills, • Experience with inventory control and cost management, • Ability to work nights, weekends, holidays, and high-volume events, • Excellent communication and problem-solving skills, • Prior experience with promotions, events, or drink specials